CENTRAL GOVERNMENT EMPLOYEES - dopt.gov.in Bhandar Annual... · km. kimbuong kipgen smt. g....

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Transcript of CENTRAL GOVERNMENT EMPLOYEES - dopt.gov.in Bhandar Annual... · km. kimbuong kipgen smt. g....

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CENTRAL GOVERNMENT EMPLOYEES CONSUMER CO-OPERATIVE SOCIETY LIMITED

PUSHPA BHAWAN, MADANGIR ROAD, NEW DELHI-110062

CONTENTS

1. Board of Directors 2

2. Executive Management 3

3. Some Facts 4

4. Some Figures at a Glance 10

5. Chairperson’s Speech 11

6. Directors’ Report 14

7. Auditor’s Report 19

8. Management Comments 22

9. Annual Accounts 27

10. Important Telephone Nos. & Postal Addresses 43

11. Evaluation and Assessment of Functioning of Kendriya Bhandar

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A Multi-State Co-operative Society under the aegis of Ministry of Personnel, Public Grievances & Pensions

Government of India

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BOARD OF DIRECTORSAS ON 01.09.2016

CHAIRPERSON

SMT. POONAM RAWAT

DIRECTORS

KM. KIMBUONG KIPGEN

SMT. G. JAYANTHI

SHRI J. SRINIVASAN

SHRI M.S.RAWAT

SMT. ANITA NEGI

SHRI B.P.PANT

SHRI CHAMAN SINGH

SHRI PREM SINGH

SHRI RAKESH RAWAT

SHRI BALDEV SINGH

SHRI H.C.S. RAWAT

SHRI R.K. SINGH (MD)

SHRI NARENDER SINGH (CO-OPTED)

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EXECUTIVE MANAGEMENTAS ON 01.09.2016

SHRI R.K.SINGHManaging Director

SHRI MUKESH CHATURVEDIChief Vigilance Officer

SHRI BIPIN BIHARIDy. General Manager (F &A)

SHRI BRIJ CHOUDHARYAssistant General Manager (Stationery)

SHRI A.K.PARHIAssistant General Manager (Grocery)

SHRI MUKESH KUMARAssistant General Manager (Consumer) & Secretary

SHRI DEBADAS RAYVigilance Officer

SHRI ASHOK KUMAR YADAVAccounts Officer

SHRI BHARAT KUMARAccounts Officer

MS. SUSHMAAccounts Officer

SHRI D.S. NEGIQuality Control Officer

SHRI ASHWANI KUMARSystems Analyst

SHRI RISHI MATHURPublic Relations Officer

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SOME FACTS02.01.63 : The Union Cabinet decided to set up the Society22.01.63 : The Government notified setting up of the Society30.04.63 : The Society was registered under the Cooperative Societies

Act.01.07.63 : The first branch of the Society was opened at Raisina Road,

New Delhi14.07.81 : The Government issued notification that all Departments and

their offices should make purchase of Stationery and other items from Kendriya Bhandar

22.01.87 : First branch opened outside Delhi at K. K. Nagar, Chennai04.02.88 : The order dated 14.07.81 was extended to the offices outside

Delhi04.01.93 : Government asked all Public Undertakings to make their

purchases of Stationery and other items from Kendriya Bhandar.

31.03.94 : Kendriya Bhandar crosses the sale of Rs. 100 crores19.11.94 : Kendriya Bhandar wins the best Consumer Coop. Society

Award announced by the Government of Delhi for the year 1993-94.

12.09.95 : Sale of drugs started in Kendriya Bhandar24,09.96 : Kendriya Bhandar opened its 100th store at Cochin05.01.97 : General Manager, wins the Top Professional Manager Award

of the Institute of Marketing and Management.31.03.97 : Kendriya Bhandar crosses the profit of Rs. 3 crores for the

first time.31.03.98 : Kendriya Bhandar crosses the sale of Rs. 200 crores31.03.98 : Kendriya Bhandar crosses the profit of Rs. 4 crores for the

first time09.05.98 : Kendriya Bhandar opened store at Gwalior (M.P.)15.06.98 : Kendriya Bhandar opened its store at Panaji (Goa)10.07.98 : General Manager, wins the Eminent Personality Award

Instituted by Council for National Health Development.

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20.11.98 : Kendriya Bhandar opened its store at Ghaziabad (U.P.)20.11.98 : General Manager wins the Eminent Cooperators Award for

1997-98 of Delhi Govt.24.12.98 : Kendriya Bhandar opened its Store at Secunderabad (A.P.)25.07.99 : Kendriya Bhandar opened it Store at Jaipur (Rajasthan)20.11.99 : Kendriya Bhandar wins the best Consumer Coop. Society

Award announced by the Government of Delhi for the year 1998-99.

08.09.2000 : Kendriya Bhandar becomes Multistate Sate Cooperative Society.

09.09.2000 : Kendriya Bhandar opened its store at Kakkanad, Cochin.29.09.2000 : Kendriya Bhandar opened its store at P & T Colony, R. K.

Puram-VI, N. Delhi.30.10.2000 : Kendriya Bhandar opened its store at SPG complex,

Pappankalan, New Delhi.20.11.2000 : Kendriya Bhandar wins the Best Consumer Coop. Society

Award announced by the Government of Delhi for the year 1999-2000.

09.07.2001 : Kendriya Bhandar opened its store at m Mankapur (U.P.)08.08.2001 : Bye-laws of Kendriya Bhandar under Multi-state Coop. Society

Act, 1984approved by Centred Registrar of Coop. Societies.17.09.2001 : Kendriya Bhandar opened its Store at Ayur Vigyan Nagar,

(AIIMS)New Delhi.20.11.2001 : Managing Director, Kendriya Bhandar awarded with Best

Cooperator Award for the year 2000-2001.19-.09.2002 : First modernized store at Netaji Nagar, New Delhi was

inaugurated by Smt. Vasundhra Raje, Hon’ble Minister of Personnel, P.G. & Pensions.

01.09.2003 : Second modernized store at Pandara Road, New Delhi was inaugurated by Shri Harin Pathak, Hon’ble Minister of Personnel, P.G. & Pensions.

08.11.2003 : IIT Store - II was inaugrated18.01.2004 : A new retail store was opened at Bhavishya Nidhi Enclave,

New Delhi

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25.01.2004 : The Stationery sales office was opened in Vishakhapatnam.12.07.2004 : The first Chemist Shop was opened at 23, Mahadev Road,

: New Delhi.28.08.2004 : The new retail store was opened at Udyog Bhawan, New

Delhi.31.03.2005 : Kendriya Bhandar crosses the sales of Rs. 300 crores.19.04..2005 : Kendriya Bhandar opened a new Grocery Consumer store at

Delhi University, Delhi.08.08.2005 : Kendriya Bhandar opened a new Branch at Gandhi Nagar,

Gujarat.26.05.2006 : Kendriya Bhandar opened its new retail store at JNU Shopping

Complex, New Delhi27.10.2006 : Kendriya Bhandar opened its new retail store at Jamia Millia

Islamia University, New Delhi20.11.2006 : Honoured with Best Cooperative Award for the Year 2005-06

by the Govt, of NCT of Delhi23.01.2007 : Kendriya Bhandar opened its new retail store at Jamia

Hamdard University, New Delhi22.03.2007 : Kendriya Bhandar opened its new retail store at Lodhi Road

Market-I, New Delhi05.07.2007 : Kendriya Bhandar opened its new retail store at Pushp Vihar

Market, Sect.-4, New Delhi09.08.2007 : Kendriya Bhandar opened its Chemist Shop at Delhi University

(North Campus), Near Narnia Restaurant, Chhatra Marg, Delhi

20.08.2007 : Kendriya Bhandar opened its new retail store at Indian Air Lines Housing Colony Shopping Complex, Vasant Vihar, New Delhi

20.11.2007 : Managing Director, Kendriya Bhandar was honoured with Best Co-operator Award for the Year 2006-07 by the Govt. NCT of Delhi.

12.03.2008 : Kendriya Bhandar opened its new retail store at Vidyut Vihar(IPGCL Colony), N. Delhi

08.04.2008 : Kendriya Bhandar opened its new retail store at NDPL Colony, Shalimar Bagh, Delhi

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17.06.2008 : Kendriya Bhandar opened its new retail store at Delhi Secretariat Building, IP Estate, New Delhi-02

27.08.2008 : Kendriya Bhandar opened its new retail store at Kalyanvas, Delhi Govt. Residential Colony, Delhi

08.09.2008 : Kendriya Bhandar contributed an amount of Rs. 5,00,000/- to the

: Prime Minister relief fund for the Bihar flood victims.19.09.2008 : Kendriya Bhandar opened its new retail store at Timarpur,

Delhi Govt. Residential Colony, Delhi-5410.10.2008 : Kendriya Bhandar opened its new retail store at Gulabi Bagh,

Delhi Govt. Residential Colony, Delhi20.11.2008 : Kendriya Bhandar was honoured with Best Cooperative

Award for the Year 2007-08 by the Govt. NCT of Delhi.

05.02.2009 : Kendriya Bhandar opened 1st Jan Aushadhi Generic Drug Shop, Shastri Bhawan, New Delhi -110001

13.02.2009 : Kendriya Bhandar opened its new retail store at Office of the Deputy Commissioner (East) I&FC Office Complex, IM Bandh, Delhi-31

12.03.2009 : Kendriya Bhandar opened its new retail store at DMRC Residential Colony, Shastri Park, (Metro Vihar) Delhi - 110053

01.06.2009 : Kendriya Bhandar opened its new retail store at TC/TS - 20 & 25 New AG’s Colony, Doranda, Ranchi (Jharkhand )

13.11.2009 : Kendriya Bhandar opened Jan Aushadhi Shop at Guru Tegh Bahadur Hospital, Shahdara, Delhi

11.02.2010 : Kendriya Bhandar opened Jan Aushadhi Shop at Deen Dayal Upadhyay Hospital, Hari Nagar, New Delhi

08.05.2010 : Kendriya Bhandar opened New retail store in Dilshad Colony at Plot No. F-93/G-1, Dilshad Colony, Delhi-110095

09.07.2010 : Kendriya Bhandar opened its New retail store in East of Kailash at shop No. 1 & 2 CSC East of Kailash, DDA Market New Delhi 110 065

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31.07.2010 : Kendriya Bhandar opened its New retail store in Metro Vihar at DMRC Residential Colony, Near Sai Mandir, Najafgarh, New Delhi

22.11.2010 : Managing Director, Kendriya Bhandar was honoured with Best Co-operator Award for the year 2009-10 by the Chief Minister of Delhi

01.12.2010 : Kendriya Bhandar opened its new retail store in Ashok Hotel Residential Colony, New Delhi

23.05.2011 : Kendriya Bhandar opened its new retail store in Netaji Subhas Instt. of Technology Campus, Dwarka

26.07.2011 : Kendriya Bhandar opened its new retail store in Maulana Azad Medical College Residential Colony, New Delhi

26.11.2011 : Cooperative Education Programme was organised at NCUI for Directors, Delegates & Officers.

24.01.2012 : Kendriya Bhandar opened its new retail store in Tihar Jail Residential Colony, New Delhi

24.02.2012 : Kendriya Bhandar opened its new retail store in Dwarka, Sector-VII, New Delhi

May-2012 : Kendriya Bhandar Launched Kendriya Bhandar Brand Atta in lOKg Pack.

02.06.2012 : Kendriya Bhandar opened its new retail store in New Moti Bagh Shopping Complex, New Delhi

23.06.2012 : Kendriya Bhandar opened its new retail store in Kidwai Nagar East, New Delhi

23.06.2012 : Kendriya Bhandar opened its new retail store in Laxmi Bai Nagar Residential Colony, New Delhi.

13.10.2012 : Kendriya Bhandar opened its new retail store at Baba Kharak Singh Marg, New Delhi.

20.11.2012 : Kendriya Bhandar was honoured with Best Cooperative Award for the year 2011-12 by the Govt, of NCT of Delhi.

15.04.2013 : Kendriya Bhandar opened its new retail store in AIIMS Residential colony at Ansari Nagar, New Delhi.

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04.06.2013 : Kendriya Bhandar opened its new retail store at Rashtrapati Bhawan.

14.08.2013 : Kendriya Bhandar opened its new retail store at Aligarh Muslim University Campus (U.P.).

23.12.2013 : Kendriya Bhandar opened its new retail store in DMRC residential colony at Sarita Vihar, New Delhi.

30.01.2014 : Kendriya Bhandar opened its new retail store in the Shopping Centre Complex of I.P. University at Dwarka, New Delhi.

02.05.2014 : Kendriya Bhandar opened its new retail store in NDMC Market at Tilak Lane, New Delhi

06.05.2014 : Kendriya Bhandar opened its new retail store in Rashtrapati Bhawan, New Delhi.

08.07.2014 : Kendriya Bhandar opened its new retail store in P&T Colony, Sarojini Nagar, New Delhi.

01.09.2014 : Kendriva Bhandar opened its 100th new retail store (in Delhi) at Taurus Welfare Complex at Delhi Cantt, Delhi

20.11.2014 : Kendriya Bhandar was honoured with Best Cooperative Award for the year 2012-13 by the Govt, of NCT of Delhi

01.03.2015 : Kendriya Bhandar opened its new retail store in Uri Enclave (Near Naraina), New Delhi

20.05.2015 : Kendriya Bhandar opened its new retail store in Keshav Puram (Lawrence Road), New Delhi

30.06.2015 : Kendriya Bhandar opened its new retail store in Vijay Vihar (Uttam Nagar), New Delhi

29.07.2015 : Kendriya Bhandar opened its new retail store in Sarita Vihar, CSC DDA Market, New Delhi

14.01.2016 Kendriya Bhandar opened its new retail store in Dwarka, Sector-23B, New Delhi

27.02.2016 Kendriya Bhandar opened Patanjali Store in Jawahar Market, Lancer Road Delhi

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SOME FIGURES AT A GLANCEAS ON 15.09.2016

Total No. of Employees : 417

Total No. of Stores/Offices : 143

Sales in 2015-2016 : Rs.102085.96 Lakhs

Other Income in 2015-2016 : Rs.913.28 Lakhs

Net Profit in 2015-2016 : Rs.661.39 Lakhs

Paid up Capital : Rs.98.26 Lakhs

Government’s shareholding : Rs.68.18 Lakhs

Individual Members’ shareholding : Rs.30.08 Lakhs

Net Worth : Rs.6914.29 Lakhs

Reserves & Surplus : Rs. 6816.03 Lakhs

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CHAIRPERSON’S SPEECH

Dear Friends,

It gives me great pleasure in welcoming you to the 53rd Annual General Meeting of the Society. The Annual Accounts of the Society for Financial Year 2015-16 alongwith the Directors’ Report are already with you. In the year 2015-16 the sales turnover of Kendriya Bhandar has increased to Rs.1020.86 crores as compared to the sales of Rs.825.16 crores in the year 2014-15. It is a matter of great satisfaction that despite discontinuation of DOPT OM, which has adversely affected the stationery sales, the organization has crossed the milestone of Rs.1000 crores for the first time in its history.

As regards Govt. accommodation allotted to Kendriya Bhandar for office and retail stores, as a result of consistent follow-up, the Ministry of Urban Development has agreed in-principle to relocate the existing GPRA accommodations of Kendriya Bhandar on the first floor of the respective local shopping centres in line with Govt. Policy of mixed land use. Accordingly, seven stores (8 GPRAs) of Kendriya Bhandar in Central Govt. colonies are likely to be shifted on the first floor of Local Shopping Centres soon. Office of L&DO, Ministry of Urban Development has also agreed to allot 800 sq.ft. of land adjacent to existing Timarpur Store, on lease rent basis. Kendriya Bhandar shall create a shop on the allotted land for shifting of its store at Timarpur. As such, the long outstanding issue regarding shifting of Kendriya Bhandar stores in nine GPRAs is likely to be resolved soon.

The efforts for restoration of DOPT OM atleast for exemption from submission of EMD/Security Deposit, Performance Guarantee and provision for procurement of stationery items upto Rs. one lakh is continuing. Meanwhile, Kendriya Bhandar has registered itself as a supplier/vendor on GeM (Govt. e-Market Place) for supply of the stationery items upto Rs.50,000/- under the provision of GFR 141-A.

2. Memberships and Share Capital

As on 31.03.2016, there were 92146 members holding 300828 shares of Rs.10/- each alongwith the Government of India’s shareholding of 681764 shares. During the year 2015-16, the Society raised its share capital to

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Rs.98.26 lacs from the earlier paid up capital of Rs.97.14 lacs by enrollment of new members. However, it may be mentioned that though an existing shareholder on retirement ceases to be active member of the Society, however, their share capital has not been refunded so far in view of the advice of the General Body that the share money may be refunded as and when requested by the retired shareholder. Accordingly, the share money in respect of retired members is also included in the share capital shown above. Further, action is in hand for enrollment of new members as per provision of the byelaws.

3. Expansion and Development

I am pleased to inform you that as a result of excellent services extended by Kendriya Bhandar store at Taurus Canteen, Delhi Cantt, Office of QMG, Station Headquarters has promised to offer more accommodations/shops to Kendriya Bhandar for opening of new grocery/consumer stores. At present, they are in the process of taking back the shops from existing private shop keepers occupying those shops for years.

A new grocery consumer retail stores have been opened in DDA Shop at Sector-23B, Dwarka allotted by DDA last year. We will operationalise the other shops allotted by DDA at Rohini in phased manner as occupancy in those EWS residential colonies is poor.

4. Business Highlights

The Society has achieved a sales turnover of Rs.1020.86 crores during F.Y. 2015-16 as against the sales of Rs.825.16 crores in F.Y.2014-15 (growth of 23.71% approx). The Society continued its endeavour of generating incidental income and accordingly, its other income is Rs.913.28 lacs in 2015-16 against Rs.804.54 lacs in 2014-15. The Society has achieved a net profit of Rs.661.39 lacs in 2015-16 as compared to Rs.673.31 lacs in 2014-15. The Society has also made the statutory provisions in the books of accounts as required under MSCS Act, 2002, rules thereunder and byelaws of the Society.

5. The Board has proposed to pay dividend to the shareholders at the rate of 10% on their paid up capital for the financial year 2015-16.

6. Services & Benefits to Customers

So far, the billing to customers has been computerized in 66 stores. As a new initiative, the bar code scanning system is being provided in all these stores. Further, display panels are being provided for convenience of

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customers so that they can point out discrepancy in rates of any item at the time of billing.

CCTV cameras have been provided in 35 stores as preventive measure against shop lifting, theft etc. Credit Card Machines have so far been installed in 37 stores and being provided in remaining stores in phased manner. Payment through mobile phones on “Paytm App” has also been enabled in six stores on trial basis.

It is pertinent to mention that the Society has been involved in welfare activities and has always assisted the Central Government and the Govt. of NCT of Delhi in arresting the price increase at the time of crisis.

In view of, Skyrocketing Prices of Arhar & Urad Dal, Kendriya Bhandar has been working closely with M/o Consumer Affairs, Food & Public Distribution, Govt. of India for containing the prices of pulses in Delhi. The initiative taken by Kendriya Bhandar has been appreciated by M/o Consumer Affairs, Food & Public Distribution, Govt. of India.

7. The Society continues to maintain cordial relations all-around. The Society takes pride in the confidence shown by thousands of customers. It is not only our asset but also a source of inspiration.

8. I would like to reiterate that despite constraints, the performance of the Society during the year 2015-16 has been quite encouraging and I would like to appreciate the consistent efforts by the Managing Director, all officers and the employees for the good job done by them. I would also like to thank the Office of the hon’ble Prime Minister of India, the Ministry of Personnel, Public Grievances & Pensions, the Ministry of Urban Development, the Directorate of Estates, the Ministry of Consumer Affairs, Food & Public Distribution, the Ministry of Agriculture, all the Delegates and the Board of Directors for their kind help and encouragement, guidance and suggestions and for having actively participated and contributed to the success of the Society. Further, we sincerely pledge to continue in our assigned mission to provide good quality products at reasonable prices and to continue to serve the nation. We still have a lot of ground to cover for which I seek active cooperation of all the members and stakeholders of the Society.

Sd/-(POONAM RAWAT)

Chairperson

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Directors’ ReportDear Members,

1. The Directors of Kendriya Bhandar are pleased to present the Annual Report alongwith the audited accounts for the cooperative year ending 31st March 2016.

2. PERFORMANCE FOR THE COOPERATIVE YEAR 2015-16

The performance of the Society in terms of sales, profits and overheads during the year 2015-16 is as under:-

Indicators 2015-16 2014-15Sales (Rs. Lakhs) 102085.96 82515.77Gross Profit (Rs. Lakhs) 3338.80 3567.00Overheads (Rs. Lakhs) 3590.70 3698.22Net Profit (Rs. Lakhs) 661.39 673.31Increase in Sales (%) 23.72 21.73Increase in overheads (%) (-)2.91 12.44Gross profit to sales (%) 3.27 4.32Net profit to sales (%) 0.65 0.82Overheads to sales (%) 3.52 4.48Share Capital (Rs. Lakhs) 98.26 97.14Govt.’s share therein (Rs. Lakhs) 68.18 68.18Capital employed (Rs. Lakhs) 6913.29 6492.25Stock (Rs. Lakhs) 2225.75 2177.03Sales inventory ratio (times) 46 38Individual share holders (Nos.) 92146* 91531*Shares held by Individual shareholders (Nos.) 300828 289589Dividend proposed/declared (%) 10 10Income Tax (Rs. Lakhs) 236.37 320.30Dividend to Government (Rs. Lakhs) 6.82 6.82Employees strength (Nos.) 417 436 Bonus paid (%) 20 20Stores/office network (Nos.) All India 143 142Net worth (Rs./Crore) 69.14 64.93

* includes the members who have retired from service.

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3. BUSINESS EFFICIENCY

Your Society has achieved all time high sales of Rs.1020.86 crores during the Financial Year 2015-16 against the sales of Rs.825.16 crores in Financial Year 2014-15. It is encouraging to note that despite discontinuation of DOPT OM for supply of Stationery and other items to Govt. organizations w.e.f. 1st April, 2015, the total sales have increased by Rs.195.70 crores, primarily due to extra ordinary performance of some Regional offices by participating in State Govt. tenders for grocery and other items. However, such tender business is very difficult to carry forward on sustainable/regular basis, therefore, our efforts for restoration of DOPT OM shall continue for survival of organization. The Society continued its endeavours of generating incidental income and accordingly its other income is Rs.913.28 lakhs in 2015-16 as against Rs. 804.54 lakhs in 2014-15.

Kendriya Bhandar has achieved a net profit of Rs. 661.39 lakhs in the F.Y. 2015-16 against Rs.673.31 lakhs during the F.Y.2014-15. As such, there is a marginal decrease of Rs.11.92 lakhs in the net profit in the financial year 2015-16, which is due to low KB margin in the State Govt. tenders.

Sale of Grocery and Consumer Items in Delhi :

A new grocery consumer retail store has been opened at Sector-23B, Dwarka. As known, Kendriya Bhandar has more than 100 nos. self-service grocery consumer retail stores in Delhi beside the Institutional Sales Unit (ISU) and five pharmacy shops. Through its Institutional sales unit, Kendriya Bhandar continues to provide goods to institutions like Tihar Jail, JNU/IIT Hostels, Janpath/Samrat Hotels, Hyderabad House, President House, Vigyan Bhawan, Homes of Social Welfare Deptt. of Govt. of Delhi, Govt. Hospitals etc.

Selling of Arhar & Urad Dal through KB Stores :

In view of, Skyrocketing Prices of Arhar & Urad Dal, Kendriya Bhandar has been working closely with M/o Consumer Affairs, Food & Public Distribution, Govt. of India in making available Arhar & Urad Dals @ Rs.120/- per kg to the citizens of Delhi. In the first phase, the raw Tur/Arhar imported by MMTC from Malawi/Mozambique on behalf of Govt. of India was offered to Kendriya Bhandar and other Govt. Agencies. The challenge was to lift the raw Tur/Arhar from MMTC/CWC Warehouse at Mumbai, get it processed/converted into Dal Arhar, transport it to Delhi and sell through Kendriya Bhandar Retail Stores in 1kg packing at economical prices.

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Kendriya Bhandar came forward and accepted the job and started selling Arhar Dal @ Rs.120/- per kg through its retail stores by the target date i.e. 15th October’2015, given by M/o Consumer Affairs, Food & Public Distribution. Further, on the direction from Govt. of India, Kendriya Bhandar initially assisted Mother Dairy by making available Arhar Dal in Kendriya Bhandar packing for sale through its retail stores.

As a further step in this direction, Kendriya Bhandar has now (from 2nd Sept.’2016) started selling Dal Chana & Chana Whole @ Rs.78/- & Rs.67/- per kg through its retail stores. The initiative taken by Kendriya Bhandar has been appreciated by M/o Consumer Affairs, Govt. of India.

4. QUALITY, SERVICES & BENEFITS TO CUSTOMERS

The Society has established rigid quality standards to ensure that goods with assured standards of quality are sold through its outlets. A qualified Quality Control Officer has been appointed in Kendriya Bhandar for monitoring the product quality and for making improvements on an ongoing basis. Packed grocery items are sold after pre-testing in laboratory. On the shelf post-testing is done periodically. The goods sold in the manufacturers packing carry the warranty of the manufacturer. Complaint Books are provided in all the stores for customers to enter their complaints/suggestions, which are acted upon from time to time. Besides, Director (Estt.), M/o Personnel, Public Grievances & Pensions has been given additional charge of CVO, KB by Deptt of Personnel & Training, M/o Personnel, Public Grievances & Pensions, who is also looking after the complaints received by him directly or otherwise and required action is taken wherever necessary. CCTV cameras have been provided in 35 stores as preventive measure against shop lifting, theft etc. Further, on customers demand, Credit Card Machines have so far been installed in 37 stores and being provided in remaining stores in phased manner. Payment through mobile phones on “Paytm App” has also been enabled in six stores on trial basis.

Computerization of Retail Stores :

The billing to customers has been computerized in 66 stores. The bar code scanning system has recently been provided in 11 stores and being extended to remaining stores. Further, display panels are being provided for convenience of customers so that they can point out discrepancy in rates of any item at the time of billing. All Kendriya Bhandar godowns have already been computerized. Procurement through e-tendering has been initiated.

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5. PERFORMANCE OF REGIONAL OFFICES

The performance of the Regional Offices during the year under report are as follows:

(Rs./Lacs)

S. No.

Regional Office Sales Sales Net Profit Net Profit

2015-16 2014-15 2015-16 2014-15

1. Delhi Region 39582.28 42719.95 (-)365.61 (-) 246.07

2. Chennai 20200.39 16437.17 330.00 286.35

3. Mumbai 25578.45 5461.26 340.95 220.32

4. Gandhinagar (Guj.) 2715.15 3047.97 129.27 134.44

5. Chandigarh 1152.31 1378.05 49.21 44.36

6. Mussoorie 747.61 882.15 6.75 9.73

7. Lucknow 1200.71 1229.94 13.34 13.83

8. Faridabad 1423.60 1457.05 51.92 56.73

9. Cochin 453.82 760.89 4.91 14.14

10. Gwalior 2160.78 1800.97 42.51 39.44

11. Ghaziabad 1060.75 1652.26 (-)19.88 12.37

12. Jaipur 1580.17 1702.00 22.73 28.25

13. Kolkatta 499.29 693.01 25.88 34.19

14. Ranchi 3569.84 3155.64 25.09 22.43

15. Bhubaneshwar 160.81 137.46 4.32 2.80

Total 102085.96 82515.77 661.39 673.31

6. CHALLENGES

All out efforts are made to keep high standards of service, which are being extended, to the customers by the Society. Kendriya Bhandar is fully conscious of the confidence reposed by its customers, by the Government and its shareholders.

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7. ACKNOWLEDGEMENT

We wish to thank Government of India, particularly Ministry of Personnel, Public Grievances & Pensions, the Directorate of Estates, Ministry of Urban Development, Ministry of Consumer Affairs, Food & Public Distribution, Govt. of India, Government of NCT of Delhi, the print and the electronic media, the bankers, the suppliers, the employees, the shareholders and the delegates for their all-round contribution to the continued success of the Society.

For & on behalf of the Board of Directors

Sd/-

(POONAM RAWAT)Chairperson

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Independent Auditor’s ReportToThe Members of,Central Government Employees Consumer Cooperative Society Ltd.(Kendriya Bhandar)Report on the Financial Statements1. We have audited the accompanying financial statements Central Government

Employees Consumer Cooperative Society Ltd. (Kendriya Bhandar referred as

“Society”) at Pushpa Bhawan, Madangir Road, New Delhi-110062 which comprises of the Balance Sheet as at March 31, 2016, and the Statement of Profit & Loss and Cash Flow Statement for the year then ended, and a summary of significant accounting policies and other explanatory information.

2. Management`s Responsibility for the Financial Statements Management is responsible for the preparation of these financial statements

that give a true and fair view of the financial position, and financial performance the Society in accordance with the accounting standards referred by the Institute of Chartered Accountant of India. This responsibility includes the design, implementation and maintenance of internal control relevant to the preparation and presentation of the financial statements that give a true and fair view and are free from material misstatements, whether due to fraud or error.

3. Auditors Responsibility Our responsibility is to express an opinion on these financial statements

based on our audit. We conducted our audit in accordance with the Standards on auditing issued by the Institute of Chartered Accountants of India. Those standards require that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance about whether the financial statements are free from material misstatement.

An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial statements. The procedures selected depend on the auditor`s judgment, including the assessment of the risks of material misstatement of the financial statements, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the Society preparation and fair presentation of the financial statements in order to design audit procedures that are appropriate in the circumstances, but not for the purposes of expressing an opinion on the effectiveness of the society’s internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of the accounting estimates made by management, as well as evaluating the overall presentation of the financial statements.

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We believe that except the non-availability of audit evidences as described in Basis for Qualified Opinion, we have obtained appropriate audit evidence to provide a basis for our audit opinion.

4. We have performed test checks to see whether there has been any material impropriety or irregularity in the expenditure or in the realization of money due to the multi-state cooperative society.

5. Basis for Qualified Opiniona) Balance appearing under the head Sundry Debtors, sundry

creditors, Loans and Advances, Interbranch accounts and Stores are subject to reconciliation and confirmation. In absence of confirmation and reconciliation, the consequential impact if any, on profit, assets and liabilities is not ascertainable.

b) We have noticed inadequacy/weakness in Internal Control procedures including tender process, sales and purchase, timely recording of purchase and sales transaction, reconciliation of accounts, maintenance of stores and fixed assets records its verification and realization of debtors/outstanding. The consequential impact, if any due to this inadequate control/weakness on revenue or loss if any, is not ascertainable.

c) The amount standing under the head unpaid dividend for the period exceeding 3 years have not been transferred to Reserve fund as per the Bye-Laws of the Society.

d) We have been not able to obtain sufficient and appropriate evidence for verifying the amount of Rs. 15,62,93,375/- represented under current liabilities –ECS & Ch, Debtors Receipts, stated as collected from the sundry debtors not yet identified. In the absence of confirmation/reconciliation and identification of the amount with the particular Debtors, the consequential impact if any, on profit, assets and liabilities is not ascertainable.

6. Opinion In our opinion and to the best of our information and according to the

explanations given to us, except for the effects of the matter described in the Basis for Qualified Opinion paragraph, the financial statements give the information required by the Multi –State Cooperative Societies Act, 2002 in the manner so required and give a true and fair view in conformity with the accounting principles generally accepted in India:

(a) In the case of Balance Sheet, of the state for the Multi State Cooperative Society’s affairs as on 31st March, 2016;

(b) In the case of Statement of Profit And Loss, of the Profit for the year ended on 31st March, 2016; and

(c) In the case of the Cash Flow statement for the year ended on 31st March, 2016.

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7. Report on Other Legal and Regulatory Requirements As required under the provisions of Multi State Cooperative Societies Act,

2002, we report that:

a. We have obtained all the information and explanations which to the best of our knowledge and belief were necessary for the purposes of our audit;

b. In our opinion, proper books of account as specified in the Multi State Cooperative Societies Act, 2002 and bye-laws have been kept by the Society so far as appears from our examination of those books and proper returns certified by the Chartered Accountants adequate for the purpose of our audit have been received from the branches not visited by us.

c. The Balance Sheet, Statement of Profit and Loss and Cash Flow Statement dealt with by this report are in agreement with the books of account;

For Rajeev Kirti & Co.Chartered Accountants

Sd/-

(Rajeev Kumar Gupta)Proprietor

M. No. 085818Place: New DelhiDate: 19th August, 2016

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AUDITORS REPORT AND MANAGEMENT’S COMMENTSAudit Para

Audit Report Management Comments

a. Balance appearing under the head Sundry Debtors, sundry creditors, Loans and Advances, Inter-branch Accounts and Stores are subject to reconciliation and confirmation. In absence of confirmation and reconciliation, the consequential impact if any, on profit, assets and liabilities is not ascertainable.

The reconciliation of Sundry Debtors, Sundry Creditors, Stores, Loans & Advances, Inter-branch Accounts is a continuous process and carried out on regular basis. The Accounts of Sundry Debtors are reviewed by the recovery cell. Due to large number of customers and suppliers, it is very difficult to get confirmation from each and every customer and supplier.

b. We have noticed inadequacy/ weekness in Internal Control procedures including tender process, sales and purchase, timely recording of purchase and sales transaction, reconciliation of accounts, maintenance of stores and fixed assets records its verification and realization of debtors/outstanding. The consequential impact, if any due to this inadequate control/weakness on revenue or loss if any, is not ascertainable.

All-out efforts are being made to improve internal control on timely recording of Purchase & Sales transactions, reconciliation of accounts etc. in the tally software. Software platform for e-tendering has been established. The process of procurement of bulk sugar on e-tendering platform has been initiated. Further steps have been taken to procure various branded items at competitive prices on the concept of “best deal” from principal firms or their distributors.

c. The amount standing under the head unpaid dividend for the period exceeding 3 years have not been transferred to Reserve fund as per the Bye-Laws of the Society.

As per amended Bye-law No.35, a Press advertisement should be published giving 30 days notice. The Notice has been published on 02.09.2016 in Times of India. The unclaimed dividend upto 2014-15 shall be transferred to the reserve funds of the Society accordingly thereafter.

d. We have been not able to obtain sufficient and appropriate evidence for verifying the amount of Rs. 15,62,93,375 /- represented under current liabilities – ECS & Ch, Debtors Receipts, stated as collected from the sundry debtors not yet identified. In the absence of confirmation/reconciliation and identification of the amount with the particular Debtors, the consequential impact if any, on profit, assets and liabilities is not ascertainable.

The maximum cases under the accumulated amount of Rs. 15,62,93,375 /- as on 31.03.2016 are those payments which have been received by Kendriya Bhandar without any bill details through ECS since there are variation/mismatch between the amount received and the bill amount. These payments pertain to various back to back sales and are payable to concerned Sundry Creditors only after reconciliation /proper verification from the concerned Govt. Deptt.

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fu"iknu lwpd PERFORMANCE INDICATORS

1968-69 8.85 79.00 2.72 -8.16 12.851969-70 8.85 77.00 5.26 -1.63 9.511970-71 8.86 110.00 14.05 4.81 11.151971-72 8.88 106.00 11.92 1.91 11.831972-73 8.93 143.00 12.56 1.19 13.141973-74 9.43 219.00 22.60 7.32 18.161974-7S 10.83 245.00 22.71 1.83 24.101975-76 13.39 218.00 12.59 -6.17 22.541976-77 13.52 250.00 16.01 -4.18 24.121977-78 15.27 174.00 8.43 -4.50 19.511978-79 15.29 150.00 8.30 -9.90 20.751979-80 15.31 140.00 9.26 -9.10 21.251980-81 15.33 267.00 18.37 -1.24 26.571981-82 15.34 442.00 32.94 6.21 35.181982-83 15.36 617.00 53.19 18.27 41.781983-84 34.86 947.00 81.62 31.53 56.221984-85 34.89 1121.00 86.95 24.09 66.071985-86 35.78 1248.00 83.78 8.79 79.201986-87 36.00 1578.00 109.03 23.47 91,291987-88 61.04 2083.00 140.64 26.86 123.871988-89 61.10 2196.00 148.67 41.44 109.511989-90 76.22 3820.00 214.60 62.88 168.321990-91 76.36 4533.00 207.70 72.01 203.431991-92 76.57 5720.00 216.65 113.41 232.311992-93 76.67 7945.00 407.73 195.03 261.691993-94 76.80 10003.00 520.07 248.97 335.641994-95 76.89 11758.00 507.87 206.46 382.841995-96 76.99 13888.00 537.68 216.18 427.241996-97 77.93 18660.00 714.81 305.12 554.121997-98 78.23 20589.00 925.99 407.41 700.781998-99 78.23 22871.67 898.11 348.82 772.16

1999-2000 78.23 25607.82 1067.85 403.95 937.412000-2001 78.23 29280.64 1418.45 640.98 1022.352001-2002 78.23 26166.53 1284.02 621.51 956.932002-2003 80.80 26427.10 1419.53 596.37 1048.142003-2004 81.31 29266.93 1416.44 583.35 1223.682004-2005 83.72 35112.85 1751.57 972.13 1050.602005-2006 85.45 27979.64 1303.95 214.90 1346.792006-2007 86.29 21879.08 1142.68 184.89 1396.062007-2008 87.43 25304.36 1333.36 351.46 1370.112008-2009 88.06 30616.51 1470.85 201.23 1672.962009-2010 89.06 38554.50 1741.43 268.41 1916.772010-2011 90.43 46138.11 2200.44 485.97 2156.642011-2012 93.43 51616.30 2452.29 656.05 2373.382012-2013 94.81 60814.02 2732.63 603.83 2852.272013-2014 96.30 67788.18 2978.38 441.50 3289.092014-2015 97.14 82515.77 3567.00 673.31 3698.222015-2016 98.26 102085.96 3338.80 661.39 3590.70

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fiNys o"kZ ls o`f) /GROWTH OVER PREVIOUS YEAR o"kZ / Year foØ; / Sales ldy ykHk / Gross Profit 'kq) ykHk /Net Profit Åijh [kpsZa / Over Heads

1986-87 26.44 30.21 167.00 15,261987-88 32.00 28.99 14.44 25.681988-89 40.56 41.13 105.70 17.871989-90 30.46 8.12 13.81 15.281990-91 18.66 21.20 14.52 20.501991-92 26.18 21.78 57.49 14.201992-93 38.88 28.72 71.97 12.651993-94 25.91 27.55 27.66 28.261994-95 17.54 (-)2.35 (-)17.07 14.061995-96 18.12 5.87 4.71 11.601996-97 34.36 32.94 41.14 29.701997-98 10.34 29.54 33.52 26.471998-99 11.09 (-)3.01 (-)14.38 10.181999-2000 11.96 18.90 15.80 21.402000-2001 20.70 32.83 58.67 9.062001-2002 (-)6.34 (-)9.48 (-)3.03 (-)6,402002-2003 1.00 10.55 (-)4.05 9.532003-2004 10.75 (-) 0.21 (-) 2.18 16.752004-2005 20.00 23.66 66.65 (-) 14.142005-2006 (-) 20.31 (-) 25.55 (-) 77.89 28.22000-2007 (-) 21.80 (-) 12.36 (-) 13.96 3.662007-2008 15.66 16.71 90.08 (-)1.862008-2009 20.999 10.31 (-) 42.74 22.102009-2010 25.93 18.40 33.38 14.572010-2011 19.67 26.36 81.06 12.512011-2012 11.87 11.45 35.00 10.052012-2013 17.82 11.43 (-) 7.95 20.182013-2014 11.47 8.99 (-) 26.88 15.312014-2015 21.73 19.76 52.51 12.442015-2016 23.72 (-) 6.40 (-) 1.77 (-) 2.91

foØ; ls vuqikr RATIO TO SALESo"kZ / Year ldy ykHk / Gross Profit 'kq) ykHk /Net Profit Åijh [kpsZa / Over Heads

1986-87 6.90 1.48 5.781987-88 6.75 1.29 5.941988-89 6.78 1.89 4.981989-90 5.62 1.65 4.421990-91 5.74 1.58 4.481991-92 5.65 2.02 4.151992-93 5.42 2.58 3.471993-94 5.62 2.69 3.631994-95 4.73 1.92 3.561995-96 4 28 1.72 3.401996-97 4.33 1.85 3.361997-98 5.02 2.21 3.801998-99 4.42 1.72 3.801999-2000 4.61 1.74 4.052000-2001 5.08 2.29 3.662001-2002 4.91 2.38 3.662002-2003 5.37 2.26 3.972003-2004 4.84 2.00 4.182004-2005 4.98 2.77 2.992005-2006 4.66 0.77 4.812006-2007 5.22 0.84 6.382007-2008 5.27 1.39 5.412008-2009 4.80 0.66 5.452009-2010 4.52 0.70 4.972010-2011 4.77 1.05 4.672011-2012 4.75 1.27 4.602012-2013 4.49 0.99 4.692013-2014 4.39 0.65 4.852014-2015 4.32 0.82 4.482015-2016 3.27 0.65 3.52

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CENTRAL GOVERNMENT EMPLOYEES CONSUMER CO-OP SOCIETY LTD.BALANCE SHEET AS AT 31ST MARCH 2016

PARTICULARS

SCHL

AS AT 31.03.2016

AS AT 31.03.2015

Rs. Rs. SOURCES OF FUNDSSHARE CAPITAL A 9825920.00 9713530.00 RESERVE AND SURPLUS B 681603268.86 639611363.84 SHARE APPLICATION MONEY 6400.00 25600.00 LOAN FUNDS SECURED LOAN FROM BANK C - 27596606.63 HEAD OFFICE - - NON CURRENT LIABILITIESPROVISION FOR GRATUITY 98828639.00 92210063.00 PROVISION FOR LEAVE ENCASHMENT 45978155.00 43861969.00

TOTAL FUNDS EMPLOYED 836242382.86 813019132.47

APPLICATION OF FUNDS FIXED ASSETS (Net Block) D 28900298.71 30207054.62 DEFERRED TAX ASSETS 52438112.27 51550545.67 INVESTMENTS (Non Current) E 544964707.33 405012575.81 CURRENT ASSETS, LOAN AND ADVANCES F 2605019678.58 2426202724.56 LESS : CURRENT LIABILITIES AND PROVISIONS

G 2395080414.03 2099953768.19

NET CURRENT ASSETS (F-G) 209939264.55 326248956.37

TOTAL ASSETS EMPLOYED 836242382.86 813019132.47

Accounting Policies and Notes to AccountsThe schedule referred to above form part of the Balance Sheet

Sd/- Sd/- Sd/- Sd/-(Bharat Kumar) (Ashok Kumar Yadav) (Sushma Sati) (Bipin Bihari)Accounts Officer Accounts Officer Accounts Officer DGM (F&A)

Sd/-In terms of our report of even date annexed herewith (R.K. Singh)FOR RAJEEV KIRTI & CO. Managing DirectorCHARTERED ACCOUNTANTS

Sd/-(Rajeev Kumar Gupta)ProprietorM.No. 085818

Place: New DelhiDate : 19th August, 2016

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CENTRAL GOVERNMENT EMPLOYEES CONSUMER CO-OP SOCIETY LTD.STATEMENT OF PROFIT AND LOSS FOR THE YEAR ENDED 31ST MARCH 2016

PARTICULARS

SCHL

FOR THE YEAR ENDED

31.03.2016

FOR THE YEAR ENDED

31.03.2015Rs. Rs.

INCOME SALES (Net) 10208596451.18 8251576717.67 Other Income H 91328321.86 80454091.22

TOTAL 10299924773.04 8332030808.89 EXPENDITURE Cost of goods sold I 9874716010.03 7894877464.71 Personnel Expenses J 274104604.77 290686597.86 Administrative Expenses K 41572969.37 38138468.56 Selling and Distribution Charges L 27207591.07 24538789.15 Interest and Financial Charges M 6304087.64 6679731.25 Other Expenses N 5380718.84 4648985.74 Prior Period Income/Expenses - - Depreciation 4499665.90 5129375.54

TOTAL 10233785647.62 8264699412.81

PROFIT FOR THE YEAR 66139125.42 67331396.08 Add:- Balance Brought forward 433038181.75 398540225.96 Amount available for appropriation 499177307.17 465871622.04 Less :- Current Tax 23637000.00 32030000.00 Deferred Tax (887566.60) (12526727.71) Provision for Dividend 982592.00 971353.00 Statutory Reserve fund 10379883.00 8582511.00 Contingency Reserve Fund 4151953.00 3433004.00 Education Fund 415195.00 343300.00

460498250.77 433038181.75 Accounting Policies and Notes to AccountsThe schedule referred to above form part of the Balance Sheet

Sd/- Sd/- Sd/- Sd/-(Bharat Kumar) (Ashok Kumar Yadav) (Sushma Sati) (Bipin Bihari)Accounts Officer Accounts Officer Accounts Officer DGM (F&A)

Sd/-In terms of our report of even date annexed herewith (R.K. Singh)FOR RAJEEV KIRTI & CO. Managing DirectorCHARTERED ACCOUNTANTS

Sd/-(Rajeev Kumar Gupta)ProprietorM.No. 085818

Place: New DelhiDate : 19th August, 2016

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CENTRAL GOVERNMENT EMPLOYEES CONSUMER CO-OP SOCIETY LTD.

SCHEDULE ANNEXED TO AND FORMING PART OF BALANCE SHEET AS AT 31ST MARCH 2016

PARTICULARS

AS AT 31.03.2016

AS AT 31.03.2015

Rs. Rs. SCHEDULE : ‘A’SHARE CAPITALAUTHORISED15000000 Shares of `10/-each 150000000.00 150000000.00 PAID UP SHARE CAPITALA) GOVERNMENT 681764 Shares of Rs.10 each (Previous Year 681764 Shares of Rs.10/- each) 6817640.00 6817640.00 B) OTHERS 300828 Shares of Rs.10/- each) 3008280.00 2895890.00 (Previous Year 289589 Shares of Rs.10/- each)TOTAL 9825920.00 9713530.00 SHARE APPLICATION MONEY 6400.00 25600.00 SCHEDULE : ‘B’RESERVES AND SURPLUS Contingency Reserve Fund 45662008.97 41510055.97 Statutory Reserve Fund Opening Balance 165063126.12 156480615.12 Additions during the year 10379883.00 8582511.00

175443009.12 165063126.12 Profit and Loss Account 460498250.77 433038181.75 TOTAL 681603268.86 639611363.84 SCHEDULE : ‘C’SECURED LOANSOverdraft Account against Fixed Deposits - 27596606.63 (Fixed deposit receipts for Rs. 10.05 Cr. (P.Y. Rs. 8.54 Cr.) are pledged with the Bank as SecurityTOTAL - 27596606.63

(Note:- Overdraft Account Against Fixed Deposits Having Debit Balance As On 31-03-2016 )

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CENTRAL GOVERNMENT EMPLOYEES CONSUMER CO-OP SOCIETY LTD.SCHEDULE : ‘D’ CENTRAL GOVERNMENT EMPLOYEES CONSUMER CO-OP SOCIETY LTD.

PARTICULARS RATE OFDEPRECIATION

W.D.V AS ON

01.04.15

ADDITIONALMORE THAN6 MONTHS

ADDITIONALLESS THAN6 MONTHS

SALE/TRANSFER

TOTAL AS ON

31.03.16

DEPRECIATION TOTALDEPRECIATION

W.D.VAS ON

31.03.16ON OPENING BALANCE

ON MORETHAN 6MONTHS

ON LESSTHAN 6MONTHS

Rs Rs Rs Rs Rs Rs Rs Rs Rs Rs

VEHICLES 15% 2978326.35 3300.00 - - 2981626.35 448313.87 495.00 - 448808.87 2543247.48

FURNITURE & FIXTURES

10% 11154857.26 690579.00 284703.00 19604.00 12110535.26 1113524.95 69057.80 15215.00 1197797.75 10912737.51

OFFICE EQUIPMENTS

15% 6440289.11 721746.00 659066.00 116552.00 7704549.11 946995.36 108262.45 57684.33 1112942.13 6581176.98

SCALES & WEIGHTS

15% 424610.10 6499.00 16498.00 - 447607.10 63692.96 975.00 1237.00 65904.96 381702.13

COMPUTER & SOFTWARE

60% 1502376.08 680740.00 265935.00 - 2449051.08 901425.20 408443.00 79780.00 1389648.20 1059402.90

BULIDING 10% 2845640.72 - - - 2845640.72 284564.00 - - 284564.00 2561076.72

LAND 0% 4860955.00 - - - 4860955.00 - - - - 4860955.00

TOTAL 30207054.62 2102864.00 1226202.00 136156.00 33399964.62 3758516.34 587233.25 153916.33 4499665.90 28900298.71

Previous Year Figure

29226691.99 3218695.00 2892568.00 1524.83 35336430.17 4066221.29 807427.15 255727.10 5129375.54 30207054.62

Branches wise details of Assets (W.D.V.) as on 31.03.2016 (Figures in INR`)

As At 31.03.2016 As At 31.03.2015

Delhi 25000934.78 26114395.77

Chennai 403002.39 406519.39

Mumbai 363328.98 413851.83

Gandhi Ngr 108044.88 108463.65

Chandigarh 101258.41 119485.41

Mussoorie 341061.90 372896.11

Lucknow 82480.66 106273.40

Faridabad 1380067.95 1250800.95

Cochin 60054.38 67128.66

Gwalior 143657.74 108281.74

Ghaziabad 273020.44 399513.44

Jaipur 72366.49 83240.49

Kolkata 67019.70 80376.75

Ranchi 499863.02 575827.02

Bhubneswer 4137.00 0.00

Total 28900298.71 30207054.62

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CENTRAL GOVERNMENT EMPLOYEES CONSUMER CO-OP SOCIETY LTD.

SCHEDULE ANNEXED TO AND FORMING PART OF BALANCE SHEET AS AT 31ST MARCH 2016

PARTICULARS

AS AT 31.03.2016

AS AT 31.03.2015

Rs. Rs. SCHEDULE : ‘E’INVESTMENTS (Non Current)Fixed deposits with schedule banks 544629837.80 404912575.81 Interest Accrued and Due 234869.53 - In Shares of N C C F 100000.00 100000.00 TOTAL 544964707.33 405012575.81 SCHEDULE : ‘F’1) CURRENT ASSETSa) (i) Stock in Trade 222575453.43 217703436.32 Less:- Provision for damaged goods - -

222575453.43 217703436.32 (ii) Office Stationery & Other Stock 289406.52 457643.77

b) Sundry debtors 1657870553.66 1479095629.20 Less Provisions for Bad & Doubtful Debts 8427500.00 8427500.00

SUNDRY DEBTORS ( NET) 1649443053.66 1470668129.20

c) Cash and Scheduled Bank Balances Cash in hand 3044064.87 4696107.85 In current A/c with Banks 158322108.65 251958504.29 d) Investment (current)In Fixed deposits with scheduled banks 311288003.73 358795715.86 Interest Accrued and Due 38224500.34 26896615.94 Sub Total (A) 2383186591.20 2331176153.23

2. LOAN & ADVANCES a) Other recoverable 102459193.13 17906979.76 b) Advance Lease Rental - - c) Imprest with Branches 1462.00 1048.00 d) Advances to Employees 604517.00 912054.00 e) Security Deposits 20351226.58 11307218.58 f) Payments made as per court orders - - g) Income Tax and TDS 98416688.67 64899270.99

221833087.38 95026571.33 Sub Total ( B) 221833087.38 95026571.33 TOTAL ( A+B) 2605019678.58 2426202724.56

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32

CENTRAL GOVERNMENT EMPLOYEES CONSUMER CO-OP SOCIETY LTD.

SCHEDULE ANNEXED TO AND FORMING PART OF BALANCE SHEET AS AT 31ST MARCH 2016

PARTICULARS

AS AT 31.03.2016

AS AT 31.03.2015

Rs. Rs.

SCHEDULE : ‘G’CURRENT LIABILITIES AND PROVISIONSA) CURRENT LIABILITIESa) Sundry Creditors (Net of Debit balance) 1872380646.45 1760566323.69 b) Security deposits Suppliers & employees 78647028.36 61272110.51 c) Interest on Govt Loan Payable - -d) Unpaid Dividend 2718607.80 2458644.80 e) Book Overdraft with Scheduled bank 180461.88 476229.67 f) Other Liabilities 101278220.33 29770102.76 g) Provision for Bonus & Expenses 90131606.02 85322025.37 h) Advance from customers - -i) Provision for Productiviti Incentive - -J) Ecs & Ch.Debtors Receipt 156293375.26 84294152.68 Sub Total ‘A’ 2301629946.10 2024159589.48

B) Tax a) Current Tax 84694397.94 61057397.94 Deferred tax - -PROVISIONSa) For Dividend 982592.00 971353.00 b) Other Provisions 7773477.99 13765427.77 Sub Total ‘B’ 93450467.93 75794178.71 TOTAL ( A+B) 2395080414.03 2099953768.19

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CENTRAL GOVERNMENT EMPLOYEES CONSUMER CO-OP SOCIETY LTD.

SCHEDULE ANNEXED TO STATEMENT OF PROFIT AND LOSS FOR THE YEAR ENDED 31ST MARCH 2016

PARTICULARS

FOR THE YEAR

ENDED 31.03.2016

FOR THE YEAR ENDED

31.03.2015Rs. Rs.

SCHEDULE : ‘H’OTHER INCOMEBank Interest Recd. 73711865.15 68202109.90 Other Miscellaneous Income 8797272.45 5811709.81 Recovery of shortages 1942497.00 3631674.00 Provision written back 829126.00 50142.00 Sales of empties 166065.00 366848.00 Sundry Amount Adjusted 89550.46 53433.58 Rent Receipt 116000.00 28500.00 Profit on Sale of Vehicle - - Prior Period Income 17844.00 - Recovery of Labour Charges 5635703.41 2055636.42 Discount on Purchase 22398.39 254037.51 TOTAL 91328321.86 80454091.22

SCHEDULE : ‘I’COST OF GOODS SOLDOpening stock 217703436.32 200159653.76 Purchases 9878482437.17 7911019300.10 Packing & Grinding Expenses 1105589.97 1401947.17 Less : discount on purchase - - Less : Closing Stock 222575453.43 217703436.32 Cost of Goods Sold 9874716010.03 7894877464.71

SCHEDULE : ‘J’PERSONNEL EXPENSESSalaries, Wages Bonus and Incentives 234194518.10 228170790.55 Provident Fund Cont., Leave Encashment and Gratuity 36672593.79 59247853.81 Staff welfare 3237492.88 3267953.50

TOTAL 274104604.77 290686597.86

SCHEDULE : ‘K’ADMINISTRATIVE EXPENSESTravelling & Conveyance 2167390.40 1832158.00 Discount on Sales - 2700.00 Repairs and Maintenance 3275669.00 2503257.00 Printing and Stationery 3595867.00 3313987.38 Postage Telegrams and Telephones 3075791.44 2800449.12 Legal and Professional Charges 2268550.00 2218542.00 Rent Rates Taxes & Electricity Charges 26794935.37 24912891.06 Inauguration Expenses 114761.00 364478.00 Licence fees 280005.16 190006.00

TOTAL 41572969.37 38138468.56

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34

CENTRAL GOVERNMENT EMPLOYEES CONSUMER CO-OP SOCIETY LTD.

SCHEDULE ANNEXED TO STATEMENT OF PROFIT & LOSS FOR THE YEAR ENDED 31ST MARCH 2016

PARTICULARS

FOR THE YEAR ENDED

31.03.2016

FOR THE YEAR ENDED

31.03.2015Rs. Rs.

SCHEDULE : ‘L’SELLING AND DISTRIBUTION EXPENSES Tenders & other advertisement expenses 952094.99 723925.00 Repairs & Maintenance of scale and weights 374497.00 323045.00 Repairs & Maintenance of Vehicles 533786.00 322260.00 Loading and Unloading Expenses 626837.38 698247.06 Insurance charges 540412.00 555854.00 Quality Control Expenses 630356.00 574039.00 Hiring Charges of Vehicles 4866856.30 5347926.23 Store Running & Maint. Expenses 6259896.17 7027023.39 Contingent labour 4850.00 60169.00 Turnover/ Trade /Sales Tax/Service tax 272947.50 180125.00 Manpower Outsourcing Expenses 3895197.00 3460761.00 Sales promotion 2571391.00 3308202.69 Installation charges 5678469.73 1957211.78

TOTAL 27207591.07 24538789.15

SCHEDULE : ‘M’INTEREST AND FINANCIAL CHARGESBank interest 3107388.00 3962731.00 Bank Charges 1339322.44 1181139.41 Others Interest Charges 279187.00 405332.00 Service Charges to Bank 1578190.20 1130528.84

TOTAL 6304087.64 6679731.25

SCHEDULE : ‘N’OTHER EXPENSESAddl Demand of sales Tax - - Internal Audit Fees 286749.00 260850.00 Miscellaneous Expenses 2547805.84 1885534.74 Statutory Audit Fees 120225.00 123236.00 Tax Audit Fee 203451.00 120890.00 Stock verification charges 723426.00 545548.00 Training Expenses - - Accounting Charges 1374482.00 1580322.00 Penalty Paid - 84568.00 Loss on sale of Vehicle - - Loss by Theft - - Vat Audit Fees 49809.00 35309.00 ISO Certification charges 10865.00 8618.00 Professional Tax 63906.00 4110.00

TOTAL 5380718.84 4648985.74

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35

SCHEDULE ANNEXED TO AND FORMING PART OF THE BALANCE SHEET AS AT 31ST MARCH 2016

SCHEDULE: O

SIGNIFICANT ACCOUNTING POLICIES & NOTES ON ACCOUNTS

1. SIGNIFICANT ACCOUNTING POLICIES(A) Accounting Convention The accounts have been prepared on the basis of historical cost, on the principles

of going concern and in accordance with generally accepted accounting principles (GAAP) and in accordance with provisions of Multi State Cooperative Societies Act, 2002.

(B) Use of Estimates The preparation of Financial Statements requires estimates and assumptions to be

made which affect the reportable amount of assets and liabilities on the date of the financial statements and the reported amount of revenues and expenses during the reporting period. Difference between the actual results and estimate are recognized in the period in which the results are known / materialized.

(C) Revenue Recognitioni) Sales are recognized at the time of raising of invoice and delivery of goods to

customers

ii) All expenses and incomes are accounted for on accrual basis except for following items, which have been accounted for on cash basis.

- Interest due from employees on account of loans. - Insurance claim recoverable. - Recovery of Shortage from Store In charges.

(D) Fixed Assets and Depreciationi) Fixed Assets

Fixed Assets are stated at written down value which is cost less depreciation.

ii) Depreciation

Depreciation on fixed Assets has been provided on written down value method at the rate prescribed under Income Tax Rules, 1962 and based on the useful life of the assets.

(E) Inventory Closing stock is valued at lower of cost or net realizable value. Cost of stock has

been calculated on the basis of FIFO method.

(F) Investment Investments have been classified as current and noncurrent (Long Term). Long term

investment has been carried at cost less diminution for permanent diminution. The current investments have been carried at cost or realizable value whichever is less.

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36

(G) Retirement benefitsi) Gratuity & Leave Encashment

Provision for Gratuity and leave encashment payable to employees is made on the basis of actuarial valuation at each balance sheet date using the projected unit credit method which recognizes each period of service as giving rise to additional unit of employee benefit entitlement and measures each unit separately to build up the final obligation. These benefits are unfunded.

ii) Provident Fund contribution are accounted for on accrual basis and both the employee and the Society make monthly contributions to the provident fund equal to a specified percentage of the employee’s salary & the same has been charged to statement of profit & loss . The society has no further obligation on account of provident fund.

(H) Account Receivables / Payablesa) In respect of debts, outstanding for three years or more, appropriate provisions,

as considered necessary by the management have been made.

b) Book Debts are shown at net of provision.

c) In respect of debtors & creditors, balances have been shown net of debits and credits of all divisions / branches taken together.

(I) Contingencies and Provisions A disclosure for a contingent liability is made when there is a possible obligation or

a present obligation that may, but probably will not, require an outflow of resources. When there is a possible obligation in respect of which the likelihood of outflow of resources is remote, no provision or disclosure is made.

(J) Impairment of Assets Management determines the impairment loss at the reporting date every year if

there any indication of impairment of assets.

2. NOTES ON ACCOUNTS(A) Balances of sundry creditors, debtors, loans, advances and other recoverable, stores

and Inter Branch Adjustme are subject to confirmation and reconciliation. The Society is in the process of reconciling the above accounts. On such reconciliation and specific identification, necessary adjustments and provisions, wherever required shall be made in the Books of Accounts.

(B) Cash Balance at the end of the year of Rs. 21096/- at Goa Branch now verified and confirmation towards the same.

(C) Contingent Liabilities :i) Guarantees issued by the bank on behalf of the Society as on 31.03.2016 are

Rs. 140.78 Lakhs (previous year Rs.104.80 Lakhs)

ii) Liabilities arising if any out of the case filed by the ex-employees /employees are unascertainable

iii) VAT Case : Objection relates to mismatch of Annexure 2A and 2B for the year 2012-13 and 2013-14 and Amount of Tax ,Interest & penalty imposed by the Sales Tax Deptt (demands) of Rs. 347.07 Lakhs and 101.51Lakhs respectively. The Appeal has been filed with the Appellate Authority and

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37

allowed by the Appellate Authority. The case is under hearing before the Assessing Officer.

(D) Current Tax Provision for Income Tax is recognized on an annual basis. Estimated tax liability

is computed after taking credit for allowances & exemptions in accordance with Indian Income Tax Act’1961.

Deferred Tax The differences that result between the profits considered for Income Taxes and the

profit as per the financial statements are identified, and thereafter a deferred tax asset or deferred tax liability is recovered for timing differences as per Accounting Standard-22 “Taxes on Income”. The tax effect is calculated on the accumulated timing difference at the end of an accounting period.

Deferred Tax Liability NILAccumulated timing difference on account of Gratuity & Leave Encashment

Rs.15,42,75,117/-

Deferred Tax Asset (As per Tax rates applicable) Rs.5,24,38,112/-

The total Deferred Tax assets as on 31.03.2016 have been recognized during the year including the effect of previous year.

(E) Impairment of Assets – Accounting Standard 28 In the opinion of the management there is no impairment of Assets as there is

no indication of impairment as on 31.03.2016 requiring recognition in the terms of said standards

(F) In the opinion of the management the value on realization of current assets, loans and advances, if realized in the ordinary course of business shall not be less than the amount at which they are stated in the Balance Sheet as on 31.03.2016.

(G) Rent The Ministry of Urban Development (Dte. Of Estates) vide their office memorandum

No.12035/94-Pol.II dated 10th November, 2005 has imposed market rent/market rate of license fee on the allotted Kendriya Bhandar accommodations and the rent arrear of Rs.45.58 lakhs was incorporated in the Annual Accounts for the year 2005-06 and subsequently Rs.102.46 lakhs each for the financial years 2006-07 to 2009-10 and Rs110.25 Lakhs for the year 2010-11 and Rs. 125.37 lakhs for the year 2011-12 respectively based on the said OM/directive received from Central Government.

An amount of Rs.125.37 lakhs towards rent has been incorporated in the Annual Accounts for the year 2015-16 which includes the market rent imposed on the Kendriya Bhandar retail store accommodations and office accommodations, by the Ministry of Urban Development on the basis of the rent demand raised by the Ministry of Urban Development as well as the rent for other retail stores.

(H) Provisions Provisions are determined based upon management estimates required to settle the

obligation at the balance sheet date. They are reviewed at each balance sheet date and adjusted to reflect the current management estimates.

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38

Provision for bad & doubtful debts Provision for bad & doubtful debts has been made for the debtors recoverable on or

before 2001-02 and not recovered at the end of the financial year. During the year no Provision for bad & doubtful debts has been made.

(I) Related Party disclosures As required by AS-18- “Related Party Disclosures”, are given below:

Key Management Personnel Shri Rajeev Kumar Singh , Managing Director Transactions : Key Management Personnel Managerial Remuneration : Rs.14.42 Lakhs (P.Y. Rs.18.58 lakhs)

(J) Retirement benefits disclosures (AS-15) Disclosure as per AS-15 “Employee Benefit” for Defined Benefit Plan, as per actuarial

valuation as on March 31, 2016

a) Actuarial Assumptions (Economic Assumptions)

31/03/2016 31/03/2015

Discounting Rate 8.00 8.00

Future salary increase 5.50 5.50

Expected Rate Of return on plan as-sets

0.00 0.00

b) Actuarial Method- PUC (Projected Unit Credit Method)

c) Change in present value of obligation

31/03/2016 31/03/2015Present value of obligation as at the beginning of the period

10,30,46,200 8,72,99,097

Acquisition adjustment Nil NilInterest cost 82,43,696 74,20,423Current service cost 48,33,473 47,81,292Benefit paid (1,38,67,299) (1,17,99,349)Actuarial gain / Loss on obligation 31,37,395 (1,53,44,737)Present value of obligation as at the end of the period

10,53,93,465 10,30,46,200

d) Actuarial gain/ loss recognized

31/03/2016 31/03/2015Actuarial gain/(loss) for the period obligation

(31,37,395) 1,53,44,737

Total (gain)/loss for the period 31,37,395 1,53,44,737Actuarial( gain)/loss recognized in the period

31,37,395 1,53,44,737

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39

e) The amount to be recognized in the balance sheet and related analysis

31/03/2016 31/03/2015Present value of obligation as at the end of the period

10,53,93,465 10,30,46,200

Fair value of plan assets as at the end of the period

Nil Nil

Funded status / Difference (10,53,93,465) (10,30,46,200)Unrecognized actuarial (gain)/ losses

Nil Nil

Net asset/ (liability) recognized in balance sheet

(10,53,93,465) (10,30,46,200)

f) Expenses recognized in the statement profit and loss

31/03/2016 31/03/2015Current service cost 48,33,473 47,81,292Interest cost 82,43,696 74,20,423Net actuarial (gain)/loss recognize in the period

31,37,395 (1,53,44,737)

Expenses recognized in the state-ment profit and loss

1,62,14,564 2,75,46,452

g) Bifurcation of PBO at the end of the year

31/03/2016 31/03/2015Current liability 65,64,826 1,08,36,137Non current liability 9,88,28,639 9,22,10,063Total PBO at the end of the year 10,53,93,465 10,30,46,200

(K) Operating Lease Disclosure (AS-19)

Upto 1 yrs. Rs. 190.63 lakhs

More than one year but upto 3 yrs. Rs. 611.51 lakhs

Not More than 5 yrs Rs. 219.32 lakhs

(L) Components of Deferred Taxation

Computation for Deferred Taxation for the Accounting Year 2015-16

Particulars 2015-16 2014-15

Deferred Tax Assets itemsProvision for Gratuity Provision for Leave Encashment Gross Amount Deferred Tax Assets

10,53,93,465 4,88,81,652 15,42,75,117

5,24,38,112

10,30,46,200 4,86,17,659 15,16,63,859

5,15,50,545

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40

(M) Segment Reporting

Information pursuant to AS-17 as notified by Central Government for the year ended 31st March’2016. Segment Reporting as per Accounting Standard 17 (Standards) Rules, 2006, as amended.

(a) Primary segment information (Business Segments)

Particulars Consumer + Grocery Stationery + others Consolidated Total

Year ended March 31,

2016

Year ended March 31,

2015

Year ended March 31,

2016

Year ended March 31,

2015

Year ended March 31,

2016

Year ended March 31,

2015

(i) Segment Revenue External Revenue

Inter-Segment Revenue

6,78,57,88,758

-

3,05,43,59,501

-

3,42,28,07,693

-

5,19,72,17,216-

10,20,85,96,451

-

8,25,15,76,718

-

Total Revenue 6,78,57,88,758 3,05,43,59,501 3,42,28,07,693 5,19,72,17,216 10,20,85,96,451 8,25,15,76,718

(ii) Segment Result (Loss/Profit

before Tax and Add/(Less) : Other Unallocable income/(expenditure) net of other unallocable (expenditure)/income Operating Profit

Less Income taxes and Deferred tax (reversal)

Total Profit from operating activities after tax

5,89,34,836 (54,97,550) 6,81,16,468 13,45,66,384 12,70,51,305

(6,09,12,179)

12,90,68,834

(6,17,37,438)

6,61,39,126

2,27,49,433

6,73,31,396

1,94,73,272

4,33,89,693 4,78,58,124

(iii) Segment Assets

Unallocated Corporate Assets

Total Assets Segment Liabilities Unallocated Corporate Liabilities

Total Liabilities Capital Employed (Segment Assets – Segment Liabilities)

3,23,13,22,797 2,91,28,52,374

3,23,13,22,797 2,91,28,52,374

2,53,98,87,208 2,26,34,81,892

2,53,98,87,208 2,26,34,81,892

69,14,35,589 64,93,70,481

(iv) Depreciation and amortization Unallocated depreciation and amortization expense

44,99,666 51,29,376

44,99,666 51,29,376

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41

b) The Multi State Co-operative Society operates solely in one geographic segment namely “Within India” and hence no separate information for geographic segmentwise disclosure is required.

c) Segment revenue, results, assets and liabilities include amounts identifiable to each segment and amounts allocated on a reasonable basis.

(N) Prior period Comparatives Figures of the previous year are regrouped and reclassified wherever necessary to

make them comparable to the figures of the current year.

Sd/- Sd/- Sd/- Sd/-(Bharat Kumar) (Ashok Kumar Yadav) (Sushma Sati) (Bipin Bihari)Accounts Officer Accounts Officer Accounts Officer DGM (F&A)

Sd/-In terms of our report of even date annexed herewith (R.K. Singh)FOR RAJEEV KIRTI & CO. Managing DirectorCHARTERED ACCOUNTANTS

Sd/-(Rajeev Kumar Gupta)ProprietorM.No. 085818

Place: New DelhiDate : 19th August, 2016

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42

CASH FLOW STATEMENT PARTICULARS 2015-16 2014-15

Rs. In Cr. Rs. In Cr.A Cash Flow from operating activities

Net (Loss)/Profit before Taxation and extraordinary item 6.61 6.73 Adjustments for : Non cash expenditure/ Income Liability no longer required & Provision written back (0.02)Prior period Expenses - Other provisions for expenses - Depreciation 0.45 0.51 Financial Expenses 0.63 0.67 Interest Received (7.37) (6.82)

-Operating profit before working capital changes 0.32 1.07 Adjustments for changes in working capital : - (INCREASE)/DECREASE in Accounts Receivable (17.88) (9.19) - (INCREASE)/DECREASE in Other Receivables (12.68) 5.68 - (INCREASE)/DECREASE in Inventories (0.49) (1.78) - INCREASE/(DECREASE) in Accounts Payable and Other

Liabilities27.75 13.21

- INCREASE/(DECREASE) in Non Current Liabilities and Provision

0.87 (3.32)

Cash Generated from Operations (2.11) 5.67 Taxes Paid (1.80) (3.15)Net Cash from operating activities (Total-A) (3.91) 2.52

B

Cash Flow From Investing Activities Purchase of Fixed Assets (0.33) (0.61)Proceeds from Sale of Fixed Assets 0.01 -Maturity/Investment in FDRs (9.22) 0.30 Interest Received 7.37 6.82 Net Cash from Investing activities (Total -B) (2.17) 6.51

C

Cash Flow from Financing Activities Proceed from issuance of Share Capital & Application Money 0.01 0.01Secured Loan (Bank overdraft) (2.76) 1.32 Financial Expenses (0.63) (0.67)Dividend Paid (0.07) (0.14)Education Fund Paid 0.00 -Net cash from Financing activities (Total - C) (3.45) 0.52 Net Cash Increase/(Decrease) in cash & cash equivalents (A+B+C)

(9.53) 9.55

Cash and cash equivalents as at 31/03/15 (P.Y. 31.03.2014) 25.66 16.11 Cash and cash equivalents as at 31/03/16 (P.Y. 31.03.2015) 16.13 25.66

(1) The above Cash Flow Statement has been prepared under the indirect method as set out in the accounting standard-3 on cash flow statement issued by the Institute of Chartered Accountants of India

(2) Figures in brackets indicate cash outflow(3) The Figures of Previous year have been regrouped/reclassified wherever necessary.

Sd/- Sd/- Sd/- Sd/-(Bharat Kumar) (Ashok Kumar Yadav) (Sushma Sati) (Bipin Bihari)Accounts Officer Accounts Officer Accounts Officer DGM(F&A)

FOR RAJEEV KIRTI & CO. Sd/- CHARTERED ACCOUNTANTS (R.K. Singh) Sd/-Managing Director (Rajeev Kumar Gupta) Proprietor M.No. 085818Place: New DelhiDate : 19th August, 2016

CENTRAL GOVERNMENT EMPLOYEES CONSUMER CO-OP SOCIETY LTD.

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43

POSTAL ADDRESS & TELEPHONE NUMBERSDELHI OFFICES

1. Head Office Pushpa Bhawan, Madangir Road, New Delhi -110062Chairperson - 29955888Managing Director – 29053780DGM(F&A) – 65391134AGM (C)/Asstt. Secretary – 26054610 (Tele Fax), 011-65391144AGM (G) – 29955912 VO – 65391131SA - 29053105PRO & EO-II – 26054728MD Office – Fax – 29052150

2. Grocery Godown-I Pushpa Bhawan, Madangir Road, New Delhi -110062Ph. No. 65391130

3. Grocery Godown-II B-2, CW, Rana Pratap Bagh, DelhiPh. No. 27416734 & 65391125

4. Consumer Godown-I Pushpa Bhawan, Madangir Road, New Delhi -110062Ph. No. 26058656

5. Consumer Godown-II B-2, CW, Rana Pratap Bagh, DelhiPh. No. 27119525, 65391124 Fax : 27122001

6. Institutional Sales Unit

E-Wing, Ground Floor, Pushpa Bhawan, Madangir Road, New Delhi -110062 Ph. No. 29955139

7. Stationery Division West Block-8, Wing-3, R.K. Puram, New DelhiPh. Nos. 26713779, 80 & 85 Tele-fax : 26713781

8. Stationery/Sales/ Godown

East Block-10, Ground Floor, R.K. Puram, New DelhiPh. Nos. 26713782-84 Tele-fax : 26713783

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44

LIST OF TELEPHONE NUMBERS OF OFFICERS OF KENDRIYA BHANDAR

S. No.

Name & Designation Telephone (O) Telephone (R)

1. Smt. Poonam RawatChairperson

29955888 (Cell) 9818504445

Fax : 29052150

26195400

2. Shri R.K. Singh Managing Director

29053780(Cell) 9810765533

25512130

3. Shri Mukesh ChaturvediDirector (Estt.), M/o Personnel, Public Grievance & Pension and Chief Vigilance Officer, Kendriya Bhandar

011-23040396

4. Shri Bipin BihariDy. General Manager (F&A)

65391134(Cell) 9968896273

5. Shri Brij Choudhary Asstt. General Manager (Sty.)

26713780(Cell) 9811991599

29957070

6. Shri Alok ParhiAsstt. General Manager (Grocery)

29955912(Cell) 9711673318

9873143335

7. Shri Mukesh KumarAsstt. General Manager (Consum-er) & Secretary

65391144(Cell) 9212436282

8. Shri Debadas RayVigilance Officer

65391131(Cell) 8512029608

9. Shri Ashok Kumar YadavAccounts Officer

(Cell) 7503017045

10. Shri Bharat Kumar Accounts Officer

(Cell) 9868707603

11. Ms. Sushma SatiAccounts Officer

(Cell) 9953273914

12. Shri D.S. NegiQuality Control Officer

(Cell) 9205131858

13. Shri Ashwani Kumar Systems Analyst

29053105/ 65688854

(Cell) 9871948146

14. Shri Rishi MathurPublic Relations Officer

26054728(Cell) 9968059279

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45

KENDRIYA BHANDAR, NEW DELHI LIST OF RETAIL STORES IN DELHI

S. No.

Name of the Store

Address Ph. No.

1 Andrews Ganj Road No.4, Qr. No.9 & 11, Andrews Ganj, New Delhi

Ph. 26265816

2 ASI (Janpath) ASI Building, Janpath, New Delhi

Ph. 23061889

3 Aram Bagh Kendriya Bhandar Bhawan, Aram Bagh, New Delhi

Ph. 65391127

4 Ayur Vigyan Nagar Khel Gaon Marg, New Delhi Ph. 262653235 Ashok Hotel The Ashok Hotel Complex

Shop no. 3, 4 & 5 (50B Chanakyapuri), New Delhi -110021

6 AIIMS All India Institute of Medical Sciences Colony (Behind Safdarjung Hospital)

7 BBM Depot DTC Depot, Banda Bahadur Marg, Delhi-110009

Ph. 27651680

8 Bhavishya Nidhi Enclave (Malviya Nagar)

Bhavishya Nidhi Enclave, Malviya Nagar, New Delhi

Ph. 26673104

9 Baba Kharak Singh Marg

Baba Kharak Singh Marg, New Delhi -110001

10 Curzon Road Curzon Road MS Apartments, Kasturba Gandhi Marg, N.Delhi

Ph. 65391128

11 C.R. Park DDA Hutments Central Market No.1, Chittranjan Park, New Delhi-110019

Ph. 26274108

12 CGO Complex Garage No.1 & 2, Block No.9, CGO Complex, Lodhi Road, New Delhi-3

Ph. 24360435

13 C.R.Building, ITO C.R. Building, IP Estate, New Delhi-110002

Ph. 23379523

14 DIZ Area, Near Gole Mkt.

Type-1 Qtr., Community Hall, Rama Krishna Ashram Marg, DIZ Area, N. Delhi

Ph. 23743076

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46

S. No.

Name of the Store

Address Ph. No.

15 Delhi University (North Campus)

Utility Centre, Near State Bank of India University of Delhi (North Campus) Delhi

Ph. 27662469

16 Delhi Secretariat (ITO)

Delhi Secretariat Building, IP Estate, New Delhi -02

Ph. 23721703

17 Dilshad Colony F-93/G-1, Dilshad Colony, Delhi-95

18 Dwarka Sector-7 D-465, Ramphal Chowk, Sector-7, Dwarka, New Delhi-110075

Ph. 45542937

19 Dwarka Sector-23B

DDA Shops, Sector-23B, Dwarka, New Delhi

20 East of Kailash Shop No.1 & 2 CSC, East of Kailash, DDA Market, New Delhi-110065

Ph.26219597

21 Gulabi Bagh House No. 861, Delhi Govt. Residential Colony, Gulabi Bagh, New Delhi-17

22 Geeta Colony (Shastri Nagar)

Office of the Deputy Commissioner (East) I&FC Office Complex, LM Bandh, Delhi-31

23 Hari Nagar DTC Depot, Hari Nagar, Jail Road, New Delhi-58

Ph. 28855017

24 IARI Pusa Old Dispensary Building, IARI Pusa, New Delhi-12

Ph. 25843354

25 IIT Hauzkhas (I) Nalanda Guest House Res. Comp. IIT, Hauzkhas, N. Delhi

Ph. 26581183

26 IIT Shopping Complex

Shop No.1, Local Shopping Complex, IIT Hauzkhas,N. Delhi

Ph. 26581196

27 INA Type-3, Qtrs No.5 to 8, INA Colony, New Delhi-23

Ph. 28844048

28 IP University Guru Govind Singh Indraprastha University, Sector-16C, Dwarka, New Delhi-110075

29 Jal Vihar Shop No. 1 & 2, Jal Vihar Colony, New Delhi-110024

Ph. 26322788

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47

S. No.

Name of the Store

Address Ph. No.

30 JNU -I JNU Campus, Paschimabad, New Delhi

Ph.26741371

31 JNU –II (Campus) JNU Shopping Complex, New Delhi

32 Jamia Millia Islamia (University Campus)

Jamia Millia Islamia University, Near Post Office above Indian Bank, New Delhi-54

33 Kali Bari Marg H-313 & 314 Kali Bari Marg, New Delhi-11001

Ph. 23340128

34 Kasturba Nagar Qtr. No.437, 441`, 445 & 433, Kasturba Nagar, New Delhi-3

Ph.24604773

35 Kalkaji DTC Depot, Kalkaji, N.Delhi-19 Ph. 2638743836 Krishi Vihar A-1, ICAR Colony, Krishi Vihar,

New Delhi-110017 Ph. 26242752

37 Krishi Kunj (near Inderpuri)

E-11, DXI, Qtr. No.483, Krishi Kunj, New Delhi-110012

Ph. 25831666

38 Kalyanvas (near Mayur Vihar)

Shopping Complex, Delhi Govt. Residential Colony, Kalyanvas, Delhi –91

Ph. 24602865

39 Kidwai Nagar Kidwai Nagar East (near INA mkt.), New Delhi-110023

Ph. 24602865

40 Keshav Puram (La. Road)

B-4, DDA Market, Keshav Puram (Lawrence Road), New Delhi

41 Lodhi Colony B-III, 10/165, Lodhi Colony, New Delhi-3

Ph. 28844047

42 Lodhi Road (Market)

Shop No. 10 to 12, Lodhi Road Market Complex 1

Ph. 24648552

43 Lancer Road Jawahar Market, Lancer Road, Delhi

44 Laxmi Bai Nagar Laxmi Bai Marg (near Type-IV CPWD Quarters), Laxmi Bai Nagar, New Delhi -23

Ph. 26111233

45 Mahadev Road 23. Mahadev Road, New Delhi Ph. 2335814946 Moti Bagh –I Qtr No. B-87, Moti Bagh, New

Delhi Ph. 24103151

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48

S. No.

Name of the Store

Address Ph. No.

47 Moti Bagh-II (South)

S-152, NDMC Market, Moti Bagh, New Delhi

Ph. 24103149

48 Moti Bagh (North West)

Type IV/33, North West Moti Bagh, New Delhi-22

49 Minto Road Minto Road Hostel, New Delhi-01

Ph. 65391126

50 Mall Road Office of Director Audit & Accounts, P&T, Shamnath Marg, Near Old Secretariat, Delhi-54

Ph. 23812679

51 Metro Vihar (Shastri Park)

DMRC Residential Colony, Shastri Park, Delhi -110053

52 Metro Vihar (Najafgarh)

DMRC Residential Colony, Metro Vihar, Najafgarh, NewDelhi-110037

53 MAMC Campus Maulana Azad Medical College Campus, (main gate Residential Colony), Bahadurshah Zafar Marg, New Delhi-02

Ph. 23232507

54 Netaji Nagar NDMC Market, Netaji Nagar, New Delhi-23

Ph. 26878839

55 NCERT NCERT Shopping Complex, Shri Aurobindo Marg, New Delhi-30

Ph. 26854108

56 Nauroji Nagar F-147, Type-III Qtr, Nauroji Nagar, New Delhi

57 NTPC (Badarpur) NTPC Power Station, Badarpur, New Delhi-110044

58 North Block Gate No.2, Central Secretariat, New Delhi-110001

Ph. 23092886

59 NSIT (Dwarka) Netaji Subhas Institute of Technology (NSIT) Campus, Azad Hind Fauz Marg Sector-3, Dwarka New Delhi -110078

60 New Moti Bagh Store

New Moti Bagh Complex Ph. 24104443

61 Pragati Vihar Pragati Vihar Hostel Hutments, Lodhi Road, New Delhi-11003

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49

S. No.

Name of the Store

Address Ph. No.

62 Pushp Vihar-1 Qtr. No.B-107/3, Pushp Vihar Sector-1, New Delhi-110003

Ph. 29564126

63 Pushp Vihar-IV Block-89 Garage, Pushp Vihar Sector-IV, New Delhi-62 (Wednesday )

Ph. 29564132

64 Pushp Vihar (Market)

Shop No. 20, 21, 28 and 29, Sector –IV, Market, Pushp Vihar, M.B. Road, N. Delhi

Ph. 29563736

65 Pushpa Bhawan E-Wing, Pushpa Bhawan, Madangir Road, New Delhi-62

Ph. 65391143

66 Pappankalan SPG Complex, Shop No.4, Pappankalan, New Delhi

Ph. 25090049

67 Pandara Road D-II/321, Pandara Road, New Delhi-3

Ph. 23387818

68 Peshwa Road Community Centre, Peshwa Road, Gole Market, New Delhi-1

Ph. 23368107

69 Patel Dham F-1, IB Colony, S.P.Marg, Patel Dham, New Delhi

70 Pitam Pura Qtr No.394 & 406, Income Tax Colony, Pitam Pura, N. Delhi-85

Ph. 27346623

71 Panchwati DDA Colony, Panchwati, Palam, New Delhi-110045

72 Patparganj DTC Depot, Patparganj, Delhi Ph. 6539112373 R.K.Puram-I

Market Shop No.19 & 20, R.K.Puram-I Market, New Delhi-110022

Ph. 26173122

74 R.K.Puram-II Market

Shop No. 19 & 20, R.K.Puram-II Market, New Delhi-110022

Ph. 26173120

75 R.K.Puram-III Qtr No.1115, R.K.Puram-III, New Delhi-22

Ph. 65391145

76 R.K.Puram-IV Market

Shop No. 20 to 25, R.K.Puram-IV Market, New Delhi-22

Ph. 65391141

77 R.K.Puram-V Qtr No.299, Sector-V, R.K.Puram, New Delhi-22

Ph. 26172884

78 R.K.Puram-VI Qtr. No.759, R.K.Puram-VI, New Delhi-22

Ph. 26165408

79 R.K.Puram-VII Qtr No.1015, R.K.Puram-VII, New Delhi-22

Ph. 26172947

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50

S. No.

Name of the Store

Address Ph. No.

80 R.K.Puram IX A Flat No.821, R.K.Puram-IX, New Delhi-22

Ph. 26178553

81 R.K.Puram-IX B Qtr No.329, R.K.Puram-IX, New Delhi-22

Ph. 26165892

82 R.K.Puram (West) Registrar General Office, R.K.Puram, West Block, New Delhi-22

83 Rashtrapati Bhawan-I

Shop No.5, 6, Shopping Complex, President Estate, New Delhi-110004

Ph. 23015988

84 Rashtrapati Bhawan-II

Schedule ‘A’ Type-I, Qtr. No. 37, Rashtrapati Bhawan, New Delhi-110004

85 Sarojini Nagar B-Block

B-245, Sarojini Nagar, New Delhi-23

Ph. 24677245

86 Sarojini Nagar H-Block

H-638, Sarojini Nagar, New Delhi-23

Ph. 24103152

87 Sadiq Nagar Shop No. 2, Local Shopping Centre, Sadiq Nagar, New Delhi-110049

Ph. 26254105

88 Srinivaspuri G-519, Srinivaspuri, New Delhi -110065

Ph. 26922984

89 Shalimar Bagh NDPL Housing Colony, Shalimar Bagh, New Delhi.

Ph. 27497195

90 Sarita Vihar DMRC Residential Colony, Sarita Vihar New Delhi-110076

Ph.26942192

91 Sarojini Nagar (P&T Colony)

EPT-111, P&T Colony, Sarojini Nagar, New Delhi-110023

92 Sarita Vihar-II (Mkt)

Shop No.7, CSC Market, B-Block, Sarita Vihar, New Delhi

93 Timarpur 75 Z, ( Qtr No.535), Timarpur, Delhi-110054

Ph. 23811409

94 Timarpur –II Shopping Complex, Delhi Govt. Residential Colony, Delhi -54

95 Tihar Jail Colony New Residential Complex, Vidya Marg, Central Jail-Tihar, New Delhi-110064

96 Taurus Welfare Complex

Taurus Welfare Complex – Delhi Cantt, New Delhi

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51

S. No.

Name of the Store

Address Ph. No.

97 Tilak Lane NDMC Market, Shop Nos. 5,6 & 7, Tilak Lane, New Delhi-110001

98 Udyog Bhawan Udyog Bhawan, New Delhi-110011

99 Vasant Vihar E-Block, 20 A/20b, Central Govt. Staff Qtr, Vasant Vihar, New Delhi-110057

Ph. 26147972

100 Vasant Vihar (Indian Airlines Colony)

Shop No. 14, Indian Airlines Residential Colony, Vasant Vihar, New Delhi-110057

Ph. 26156668

101 Vidyut Vihar (Sarai Kale Khan)

IPGCL Colony, Vidyut Vihar (Near Bala Sahib Gurdwara), Ring Road, New Delhi -110014

Ph. 26343418

102 Yojana Bhawan Ground Floor, Gate No.2, Parliament Street, New Delhi-110001

Ph. 23096508

Chemist Shops :

1. Chemist Shop DUTA Office Building, Chhatra Marg, Delhi University, Delhi -110007

2. Chemist Shop 23, Mahadev Road, New Delhi, Ph. 23358149

3. Jan Aushadhi Generic Shasti Bhawan, New Delhi-110001Drug Shop

4. Jan Aushadhi Generic Guru Tegh Bahadur Hospital, Shahdara, DelhiDrug Shop Ph. : 22135057

5. Jan Aushadhi Generic Deen Dayal Upadhyay Hospital, Hari Nagar, Drug Shop New Delhi. Ph.:25125480,25125481

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52

REGIONAL/DIVISIONAL OFFICES Sl.No.

Name, Designation & Addresses Telephone (O)

1. Mr. A.V. RamanamurthySr. Divisional ManagerKendriya BhandarCentral Revenue Quarters, 15th Main Road, Anna Nagar West, Chennai-600040

044- 26160186 (D)044- 26160327 (F)044-26160538 (F)09885051472(M)

2. Shri A.V. RamanamurthySr. Divisional ManagerKendriya BhandarRoom No. 21 & 22, 1st Floor,Municipal ComplexPutlibowli, Koti, Hyderabad-500095

040-24736444040-24653244 (F)040-24652648 (F)09885051472 (M)

3. Shri K. SourirajanSr. Divisional ManagerKendriya Bhandar Community Centre, CPWD QuartersDomlourBangalore-560071

080-25350333080-25352964 (F)09448236880 (M)

4. Shri Narendra KumarIncharge Kendriya Bhandar Door No. 30-6-28, First Floor,Assam Garden, Beside Neelamma Vepachettu Dava Garden Vishakhapatnam 530020

0891-6615911 (Telefax )09866041349 (M)

5. Mrs. Shobha S TamneIncharge Kendriya BhandarNew Shopping Centre, Central Govt. Staff Quarter, Sector-VII, Antop HillMumbai-400037

022- 24013563022- 24013756 (F)08692999609 (M)

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53

Sl.No.

Name, Designation & Addresses Telephone (O)

6. Shri K. SourirajanSr. Divisional ManagerKendriya Bhandar Room No.8, Central Excise & Customs,Central Revenue Building, I.S. Press RoadCochin- Kerala- 682018

0484-2393964 (KB) (Telefax)09448236880 (M)

7. Shri Mayank ThakkarDivisional ManagerKendriya BhandarB/h. Ground Floor, Block No. 4Jivraj Mehta Bhavan, Sector-10Old Sachivalay,Gandhinagar (Guj)-382010

079-23261484079-23260124 (F)09824330704 (M)

8. Shri Gulshan KumarInchargeKendriya BhandarCentral Revenue BuildingSector-17C, Chandigarh- 160017

0172- 2702064 (Telefax)09815968773 (M)

9. Shri Nandan Singh DangwalInchargeKendriya BhandarHAL Shopping ComplexFaizabad Road, Lucknow-226016

0522- 23530210522-2344962(F)09452806380 (M)

10. Shri Hari Kishore SharmaManagerKendriya BhandarOffice No. 5, 1st Floor, Puru Plaza,Plot No. 2, District Centre, Sanjay Nagar, Ghaziabad –201002

95120- 278504695120-2785047(F)9899210178 (M)9871205900 (M)

11. Shri Vijay YadavInchargeKendriya BhandarNHPC, Sector-41 (Residential Colony)Faridabad

0129- 25105380129-2510731 (F)9953184483 (M)

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54

Sl.No.

Name, Designation & Addresses Telephone (O)

12. Sh. Praveen KumarDivisional ManagerKendriya BhandarLal Bahadur Shastri National Academy of Administration, Mussoorie (U.P) 248179

0135-263503409837818585 (M)

13. Shri Shailesh SaxenaRegional ManagerKendriya BhandarG.S.I Colony, Malviya Ngr.,Bi-Pass Road, Jaipur- Rajasthan

0141- 2751603 (Telefax)09828055567 (M)

14. Shri Vikas GuptaRegional ManagerKendriya BhandarA.G.’s Staff Colony, Shopping ComplexShastri Nagar, ThatipurGwalior (M.P) 474011

0751- 2230811(Telefax)09425775554 (M)09039221444 (M)

15. Shri R.K.DuttaDivisional ManagerKendriya BhandarB/1, Shamli Housing EstateSector-1, EA-Block, Salt LakeKolkatta- 700064

033- 2334070409830747940 (M)

16. Shri Vijay YadavInchargeKendriya Bhandar Kendriya Vihar, Sector –56, Gurgaon

0124-25726889953184483 (M)

17. Shri Madhukar PariharSr. Divisional ManagerKendriya BhandarQtr. No. N-158, Mecon Colony, ShyamliDoranda, Ranchi -834002

0651-24122240651-241202609608300154 (M)

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55

Sl.No.

Name, Designation & Addresses Telephone (O)

18. Mrs. K. PadmalathaInchargeKendriya Bhandar 1305, E-Wing, Alok Nagari, Kasaba Peth, Pune-411011

020-2457110709765040759 (M)

19. Mrs. Vaishali M HarikantIncharge Kendriya Bhandar D-2-B, Govt. Staff QuartersNear Microwave TowerAltinho, Panaji Goa-403001

0832-223748609623217212 (M)

20. Sh. Narendra KumarInchargeKendriya BhandarType-H/144, Old AG Colony, Unit-IV, Bhubaneswar,Odisha-751001

0674-250022809866041349 (M)09885051472 (M)

21. Sh. Madhukar PariharSr. Divisional Manager Kendriya Bhandar Qtr. No. 534 & 541 (Type-II)AG Employee ComplexBehar Bari – Guwahati-781029Assam

0361-223635509608300154 (M)I/c – Sh. Anil Kumar (Mob. 08876360708)

22. Sh. Madhukar PariharSr. Divisional ManagerH.No.4H/5, B.H. ColonyBhootnath Road, Kankar Bagh, Patna-800026

0612-234458809608300154 (M)I/c – Sh. Rahul Singh (Mob.09386765971)

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56

STORES/OFFICES – OUTSIDE DELHI

MAHARASHTRA1. Antop Hill, Mumbai2. PMT Building, Deccan Gymkhana, Pune

TAMILNADU1. Annanagar, Chennai2. Customs & Central Excise Complex,

Coimbatore

ANDHRA PRADESH/TELANGANA1. Putlibowli, Hyderabad, Telangana1. Tirupati, Andhra Pradesh*2. Assam Garden, Vishakhapatnam, AP4. Autonagar, Vijayawada, AP

PONDICHERRY1. Jipmer

KARNATAKA1. Domlour, Bangalore

KERALA1. Central Excise Collectorate, Cochin*

DAMAN1. Artillery Building, Moti Daman

GOA1. Panaji

GUJARAT1. Gandhi Nagar

HARYANA1. NHPC, Sector-41, Faridabad*2. Kendriya Vihar, Sect.-56, Gurgaon*3. Jal Vayu Tower, Sect.-56 Gurgaon*4. Power Welfare Organization (Sect.-43)*5. Devender Vihar, Sect.-56, Gurgaon*

CHANDIGARH1. Sector –172. Sector – 37C*

PUNJAB1. Rail Coach Factory, Kapurthala*

UTTAR PRADESH1. Noida Sector –36*2. HAL Complex, Lucknow3. Hal Compound, Amethi*4. Bareilly5. Kanpur6. Noida Sector – 82*7. Noida Sector – 51*8. Allahabad (Naini)*9. Aligarh Muslim University, Aligarh*

UTTRANCHAL1. Academy of Admn., Mussoorie*2. GMS Road, Dehradun

MADHYA PRADESH1. Gwalior*

RAJASTHAN1. Jaipur*2. Jodhpur

WEST BENGAL1. Salt Lake, Kolkata

JHARKHAND1. Mecon Colony, Doranda, Ranchi

ASSAM1. Guwahati*

CHHATISGARH1. Raipur

ORISSA1. Bhubaneswar

BIHAR1. Kankarbagh, Patna

* Retail Stores

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STORES/OFFICES – OUTSIDE DELHI

MAHARASHTRA1. Antop Hill, Mumbai2. PMT Building, Deccan Gymkhana, Pune

TAMILNADU1. Annanagar, Chennai2. Customs & Central Excise Complex,

Coimbatore

ANDHRA PRADESH/TELANGANA1. Putlibowli, Hyderabad, Telangana1. Tirupati, Andhra Pradesh*2. Assam Garden, Vishakhapatnam, AP4. Autonagar, Vijayawada, AP

PONDICHERRY1. Jipmer

KARNATAKA1. Domlour, Bangalore

KERALA1. Central Excise Collectorate, Cochin*

DAMAN1. Artillery Building, Moti Daman

GOA1. Panaji

GUJARAT1. Gandhi Nagar

HARYANA1. NHPC, Sector-41, Faridabad*2. Kendriya Vihar, Sect.-56, Gurgaon*3. Jal Vayu Tower, Sect.-56 Gurgaon*4. Power Welfare Organization (Sect.-43)*5. Devender Vihar, Sect.-56, Gurgaon*

CHANDIGARH1. Sector –172. Sector – 37C*

PUNJAB1. Rail Coach Factory, Kapurthala*

UTTAR PRADESH1. Noida Sector –36*2. HAL Complex, Lucknow3. Hal Compound, Amethi*4. Bareilly5. Kanpur6. Noida Sector – 82*7. Noida Sector – 51*8. Allahabad (Naini)*9. Aligarh Muslim University, Aligarh*

UTTRANCHAL1. Academy of Admn., Mussoorie*2. GMS Road, Dehradun

MADHYA PRADESH1. Gwalior*

RAJASTHAN1. Jaipur*2. Jodhpur

WEST BENGAL1. Salt Lake, Kolkata

JHARKHAND1. Mecon Colony, Doranda, Ranchi

ASSAM1. Guwahati*

CHHATISGARH1. Raipur

ORISSA1. Bhubaneswar

BIHAR1. Kankarbagh, Patna

Evaluation and Assessment of Functioning of Kendriya Bhandar during the year 2015-16

Performance of the Organization

The Society has achieved sales turnover of Rs.1020.86 crores with a net profit of Rs.661.39 lakhs during the year 2015-16.

Kendriya Bhandar has proposed a dividend of 10% for the shareholders including the Central Government on its paid up capital for the Financial Year 2015-16.

Due to extra ordinary performance of some Regional Offices by participating in State Govt. tenders for grocery and other items, the Society has achieved all time high sales of Rs.1020.86 crores. However, there is a sharp decline in the sales of stationery and other items to Govt. Departments due to discontinuation of DOPT OM w.e.f. 1st April, 2015.

Retailing of Grocery and Consumer items

In order to provide better shopping environment to customers, several initiatives such as installation of bar code scanners for billing to customers, fixation of display panels to enable customers to check prices of items and total bill amount etc. Credit Card machines and CCTV Cameras have also been provided in many stores and same is being extended in other stores in a phased manner.

A new Grocery/Consumer store has been opened at DDA shops, Sector-23B, Dwarka. Renovation of stores are being carried out in a phased manner.

Kendriya Bhandar has been selling good quality pulses, sugar, atta and other consumer items at very reasonable prices for the benefit of Government employees and general public at large. At present, pules like Dal Arhar, Urad Sabut/Chhilka, Dal Chana and Kala Chana are being sold in Kendriya Bhandar stores in Delhi at very reasonable prices with the assistance of M/o Consumer Affairs, Food & Public Distribution, Govt. of India.

Kendriya Bhandar has more than 100 nos. self-service grocery consumer stores in Delhi besides the Institutional Sales Unit (ISU) and five pharmacy shops.

Apart from this, Kendriya Bhandar continued to maintain reasonable selling prices than those prevailing in the market. Institutional Sales Unit, Kendriya Bhandar continues to provide goods to institutions like Tihar Jail, Hostels, Guest Houses, Canteens and Govt. Hospitals.

Sales of Medicines & tie-up with Deptt. of Pharmaceuticals under Jan Aushadhi Project

Kendriya Bhandar is also supplying medicines and related items to CGHS dispensaries. Kendriya Bhandar Jan Aushadhi stores supply good quality

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generic medicines to retail customers as well as to Institutional customers. Due to irregular supply of generic medicines from the manufacturing units (PSUs), gap is observed in demand-supply chain management. As a result, these retail stores could not be viable so far.

Quality Control Measures

The Society has established rigid quality standards to ensure that goods with assured standards of quality are sold through its outlets. A well qualified Officer has been appointed in Kendriya Bhandar for monitoring the product quality and for making improvements on an ongoing basis. Packed grocery items are sold after pre-testing in laboratory. On the shelf post-testing is done periodically. The goods sold in the manufacturers packing carry the warranty of the manufacturer. Complaint Books are provided in all the stores for customers to enter their complaints / suggestions, which are acted upon from time to time.

Future Scenario

After discontinuation of DOPT office memorandum (OM) for procurement of stationery and other items from Kendriya Bhandar, the sales of these items to Govt. organizations is worst-hit. Renewed efforts are being made for restoration of the same provision for procurement upto Rs. one lakh etc. in addition, exemption from submission of EMD/Security Deposits in Govt. tenders has also been requested.

Further, measures are being taken for cutting of over-head/running expenses. A VRS scheme is being run on continuous basis for reduction in the manpower. The leakage in supply chain is being plugged by strengthening the internal audit, vigilance organization and improving the IT support/Software etc.

At this juncture, it is necessary that the Kendriya Bhandar retail stores operating from the accommodations of Directorate of Estates (DOE) should continue for which concerted efforts are being made to pursue the matter vigorously with DoP&T as well as Ministry of Urban Development so that long outstanding accommodation matter could be sorted out favourably.

For & on behalf of Kendriya Bhandar

Sd/- (Poonam Rawat)

Chairperson

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Smt. Poonam Rawat, Chairperson and senior officers of Kendriya Bhandar.

Smt. Poonam Rawat, Chairperson and Directors of Kendriya Bhandar.

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Directors and Delegates of Kendriya Bhandar on the occasion of the 52nd Annual General Meeting of the Society.

Delegates of Kendriya Bhandar on the occasion of the 52nd Annual General Meeting of the Society.

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Delegates and officers of Kendriya Bhandar on the occasion of the 52nd Annual General Meeting of the Society.

Delegates of Kendriya Bhandar on the occasion of the 52nd Annual General Meeting of the Society.

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Chairperson, Kendriya Bhandar, MD, Director alongwith other employees of Kendriya Bhandar on the occasion of Inauguration of Patanjali Store at Lancer Road Market.

Chairperson, Kendriya Bhandar, Board members, officers and employees of Kendriya Bhandar and RWA members on the occasion of Inauguration of 1st Cosmetics Shop of

Kendriya Bhandar at R.K. Puram-IV.

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