SIGNALLING TRACE ANALYSIS IN NSN - VOICE

Top errors affecting high value customers

Perform the following steps to view the service type related failure types report:1. Click on a value in the High value subscribers column.The Affected subscribers for service type related failures report is displayed.

Top 5 service type related failure types

2 .Click on a value in the Failure% column. The Failure analysis report showing thefailure details for network and subscriber for that particular MSISDN is displayed.Click on 2G/3G to view data corresponding to the 2G/3G service.Click on Both to view the consolidated data.

1. Click on Failure% for a particular device model. The Failure analysis report showingthe failure details for network and subscriber for that particular device model is displayed.Click on 2G/3G to view data corresponding to the 2G/3G service.Click on Both to view the consolidated data.2. Click on High value subscribers for the corresponding failure type.The Affected subscribers drilldown for top 5 failure types report is displayed.3. Click on Failure% to view the failure analysis report for that particular MSISDN.

ROAMER ANALYSIS