CELEBRATING ONE DECADE on the road...CELEBRATING ONE DECADE STC ANNUAL REPORT 2015 on the road STC...
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CELEBRATING ONE DECADE STC ANNUAL REPORT 2015 on the road STC CELEBRATED A DECADE of comprehensive, coordinated, efficient and affordable transportation to seniors and adults with disabilities throughout Cuyahoga County. The celebration kicked off with a Free Fare Day on Feb. 5, the date STC officially incorporated as a not-for- profit, public-private partnership. Passengers’ co-pays were waived and drivers treated to lunch as part of the mobile celebration. “It’s a small ‘thank you’ to our passengers. It is an honor to get them to their medical appointments, senior centers or shopping. It’s our job to support their independence,” said Janice Dzigiel, STC’s executive director. She has been at the organization’s helm for nearly a decade herself, as its first permanent administrator. The 2015 annual meeting was held at Benjamin Rose Institute Conference Center on May 20. In addition to recapping milestones during the program’s history, remarks from Mayfield Heights resident Blanche Herzig helped STC’s leaders better understand what the service means to seniors like her. STC capped the celebration on Oct. 15 with its first-ever gala dinner. The event honored retiring Lyndhurst Mayor Joseph Cicero, Jr., a founding STC board member and past board chair. The dinner at Acacia Reservation Clubhouse in Lyndhurst was emceed by WKYC-TV anchor Russ Mitchell. First Interstate Properties President Mitchell C. Schneider was event chair and Executive Sponsor. The evening included dinner, cocktails, music and program amid the scenic Cleveland Metropark setting. Funds raised during the event named an STC bus in Mayor Cicero’s honor, thanks to a generous gift from Cleveland Clinic. Event net proceeds totaled $53,000 to replace older vehicles, add new models and expand the agency’s capacity. “Of course, I immediately saw benefits to seniors staying connected to their community, accessing life activities,” Mayor Cicero explained. “But STC also has presented a unique opportunity for communities to work together to improve services to our constituents while managing our budgets. I have a deep passion for STC and the service it provides to our seniors.” Top row, left to right: Russ Mitchell | David Partington, Barbara Zaas Partington and Joel Partington | Marybeth Mack and Mike Ptak Second row: Mayor Cicero with STC executive director Janice Dzigiel | STC Board chair Howard Maier and his wife Sue with incoming Lyndhurst Mayor Patrick Ward | STC board member Eleanor Steigman and Mayor Cicero. Photos by Catherine McKinley C E L E B R A T I N G 2 0 0 5 - 2 0 15 10 YEARS
Transcript of CELEBRATING ONE DECADE on the road...CELEBRATING ONE DECADE STC ANNUAL REPORT 2015 on the road STC...
CELEBRATING ONE DECADE
STC ANNUAL REPORT 2015
on the road
STC CELEBRATED A DECADE of comprehensive, coordinated, efficient and affordable transportation to seniors and adults with disabilities throughout Cuyahoga County. The celebration kicked off with a Free Fare Dayon Feb. 5, the date STC officially incorporated as a not-for-profit, public-private partnership. Passengers’ co-pays werewaived and drivers treated to lunch as part of the mobile celebration. “It’s a small ‘thank you’ to our passengers. It is an honor to get them to their medical appointments, senior centers or shopping. It’s our job to support their independence,” said Janice Dzigiel, STC’s executive director. She has been at the organization’s helm for nearlya decade herself, as its first permanent administrator.
The 2015 annual meeting was held at Benjamin Rose Institute Conference Center on May 20. In addition torecapping milestones during the program’s history, remarks from Mayfield Heights resident Blanche Herzig helped STC’s leaders better understand what theservice means to seniors like her.
STC capped the celebration on Oct. 15 with its first-evergala dinner. The event honored retiring Lyndhurst Mayor Joseph Cicero, Jr., a founding STC board member andpast board chair. The dinner at Acacia Reservation Clubhousein Lyndhurst was emceed by WKYC-TV anchor Russ Mitchell.First Interstate Properties President Mitchell C. Schneider was event chair and Executive Sponsor. The evening included dinner, cocktails, music and program amid the scenic Cleveland Metropark setting.
Funds raised during the event named an STC bus in MayorCicero’s honor, thanks to a generous gift from Cleveland Clinic. Event net proceeds totaled $53,000 to replace oldervehicles, add new models and expand the agency’s capacity.
“Of course, I immediately saw benefits to seniors stayingconnected to their community, accessing life activities,” Mayor Cicero explained. “But STC also has presented a unique opportunity for communities to work together to improve services to our constituents while managingour budgets. I have a deep passion for STC andthe service it provides to our seniors.”
Top row, left to right: Russ Mitchell | David Partington, Barbara Zaas Partington and Joel Partington | Marybeth Mack and Mike PtakSecond row: Mayor Cicero with STC executive director Janice Dzigiel | STC Board chair Howard Maier and his wife Sue with incomingLyndhurst Mayor Patrick Ward | STC board member Eleanor Steigman and Mayor Cicero. Photos by Catherine McKinley
2015 AffiliatesAbington ArmsCity of BeachwoodCity of Cleveland City of Maple HeightsCity of Middleburg HeightsCity of North OlmstedCity of Richmond HeightsCity of Shaker HeightsCity of SolonCity of University HeightsColumbia TownshipCommunity Partnership on Aging City of Highland Heights City of Lyndhurst City of Mayfield Heights City of South Euclid Village of Mayfield Cuyahoga County Board of Developmental DisabilitiesGovernor’s VillageGreater Cleveland Regional Transit AuthorityOlmsted FallsOlmsted TownshipOrange Community Education & Recreation City of Pepper Pike Orange Village Village of Gates Mills Village of Hunting Valley Village of Moreland Hills Village of WoodmereRose Centers for Aging Well Village of BentleyvilleVillage of Chagrin FallsVillage of GlenwillowWestern Reserve Area Agency on Aging [WRAAA]
SupportThe Bruening FoundationCareSource FoundationThe Cleveland Clinic FoundationCleveland FoundationCommunity West FoundationFirst Interstate PropertiesThe Harry & Emma Fox FoundationITN America Rides In Sight ProgramThe Lyndhurst Legacy Village Fund McGregor FoundationThe Mt. Sinai Health Care FoundationNOACAUnited Way of Greater Cleveland The family of Lois Zaas
4735 W. 150th Street, Suite A | Cleveland, Ohio 44135 | 800.983.4782 | F: 216.265.2830 www.ridestc.orgPhoto on inner flap: Passengers who were featured in the STC presentation were treated to a thank you lunch and viewing party. Clockwise from lower leftare Harriet Gayneau, Helen Dougherty, Earl Graham, Dan Safford, driver Ron Philbrick, Frances Gallatin, Sadi Morgan. The video is posted on our website.
JANUARY FEBRUARY MARCH APRIL MAY JU
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BER DECEMBERMILESTONES by the Month
C
ELEBRATING
2005-2015
10 YEARS
C
ELEBRATING
2005-2015
10 YEARS
JanuaryThe following became STC partners in January:
Western Reserve Area Agency on Aging (2010)
Lyndhurst, South Euclid, Highland Heights, Mayfield Heights,
Mayfield Village (2009)
Richmond Heights (2007) | Cuyahoga County Board of DD (2006)
FEBRuary February 5, 2005 is the official “birthday” of STC.
MARCH The City of Cleveland became an STC partner in 2011.
APRIL Cleveland Social Venture Partners awarded STC with its “Most Compelling Presentation”
during its annual BigBANG fundraising event in 2013.
The City of Middleburg Heights joined STC in 2008.
MAY Lois Zaas, a founding board member, was honored in 2003 for her leadership in creating the
Transportation Consortium Coordinating Council. TC3 laid the foundation for what became STC. Two of our
vehicles were purchased with her family’s continued support.
JUNE STC moved into its current location, 4735 West 150th Street, and welcomed the public to an open house in 2010.
Western Reserve Area Agency on Aging awarded STC its Independent Living Award
in the category of Technology in 2010.
Janice Dzigiel became STC’s first Executive Director in 2006.
JULY The City of University Heights became an STC partner in 2009.
STC became an official United Way Agency in 2008. Today, United Way contributes $90,000 annually toward our services.
AUGUST Orange Community Education & Recreation joined STC in August 2010, serving Orange Village, Gates Mills,
Moreland Hills, Woodmere, Pepper Pike and Hunting Valley.
SEPTEMBER The Villages of Bentleyville, Chagrin Falls, Glenwillow and the City of Solon joined STC in 2014.
Greater Cleveland Regional Transit Authority became an STC partner in 2009.
OCTOBER STC delivered its one millionth passenger on Oct. 7, 2015, Mr. Dan Baida of North Olmsted.
North Olmsted Commission on Paratransit became an STC partner in 2009, serving
North Olmsted, Olmsted Falls, Olmsted Township, and Columbia Township.
The relationship between Mount Sinai Healthcare Foundation started in 2001, long before STC was an
organization! Foundation granted the Cuyahoga County Commissioners $200,000 to research
solutions for older adults’ transportation needs. The findings made a case for STC’s
coordinated model that launched four years later.
NOVEMBER The first STC Integrated Call Center opened on
Butternut Ridge Road in 2005.
DECEMBER At the end of STC’s first year, 4,000 riders
were registered and nearly 65,000 trips provided
by 21 vehicles. The call center received
more than 63,000 calls.
TOTAL REVENUE & SUPPORT
Program Revenue 73.6%
Contributions 3.1%
Grants 18.5%
Other Income 4.8%
PROGRAM SERVICE EXPENSES
Transportation 64%
Call Center 11.3%
Management & Administration 17.9%
Special Events & Development 6.8%
64%
11.3%17.9%
6.8%
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NORTH OLMSTED RESIDENT’S
Dan Biada [center] is congratulated by Janice Dzigiel[back left] and Jackie Chavez-Anderson [back right]for being the one millionth STC passenger.
FIRST DAY WITH STC IS“ONE IN A MILLION”
A prime highlight of the STC tenth anniversary year occurred October 6, when Daniel Biada became STC’s one millionth passenger – and it was his veryfirst day riding with STC! Mr. Biadalives in North Olmsted, which has partnered with STC since 2009.
“This milestone speaks to the volume of services STC has delivered in its decade in business. It is an honor to support the independence of our consumers so they can get to their medical appointments, senior center activities or go shopping,” said Janice Dzigiel, STC’s executive director.
Mr. Biada boarded the bus to return home after his day at North Olmsted Senior Center. The accessible vehicle was
driven by Cheryl Willard, resident of Cleveland’s WestPark neighborhood, who joined the STC team earlier in 2015.“I just moved to North Olmsted to be with my daughter, Jaclyn Meyer. What a nice surprise, and a nice welcome to North Olmsted,” Mr. Biada said.
North Olmsted Senior Center Administrator Jackie Chavez-Anderson joined in the celebration. “Thanks to STC, a number of North Olmsted residents can access our meals and activities every day,” Ms. Chavez-Anderson explained. “Safe, reliable transportation is essential for our seniors to stay connected and stay involved in this community. We’re thrilled to be the location where this milestone is achieved.”
Richard L. Jones, PhD became administrator of the Cuyahoga County Division of Senior & Adult Services in Spring 2015. Mt. Sinai Health Care Foundation and STC teamed up to give him a warm welcome to the position. Not only is the foundation an STC funder, it is a leader in supporting senior services in Cuyahoga County. STC hosted an open house August 26 at itsEast Side Depot, where about 100 human service,aging and public sector leaders gathered toget acquainted with the new administrator.
DR. RICHARD JONESJOINS COUNTY LEADERSHIP
Top, left to right: STC executive director Janice Dzigiel, board chair Howard Maier, Cuyahoga County Division of Adult & Senior Services administrator Richard L. Jones, PhD | STC board member Mitchell Balk [left] with Mt. Sinai Health Care Foundation board chair Keith Libman | Bottom: Dr. Jones’ family and colleaguesenjoy the open house and program at the STC East Side Depot.
STC 2015 Boardof DirectorsChair Howard R. MaierVice Chair Lois K. Goodman, President Work and Family Consulting Group, Inc.Treasurer Gerald B. Chattman, Esq., Partner Buckingham, Doolittle & Burroughs, LLPSecretary Julie Rittenhouse, Director Corporate & Foundation Relations Cleveland State University
MembersMitchell Balk, President The Mt. Sinai Health Care FoundationJoseph A. Calabrese, General Manager Greater Cleveland Regional Transit AuthorityJeri E. Chaikin, Chief Administrative Officer City of Shaker Heights Honorable Joseph Cicero Jr.Michael A. Dover, Ph.D., Associate Lecturer Cleveland State University Stephanie FallCreek, DSW, President/CEO Fairhill PartnersJane E. Fumich, Director Cleveland Department of AgingNorman KeaneBarbara Zaas PartingtonLaJean Ray, Director Fatima Family CenterHonorable David Roche, Mayor City of Richmond HeightsEleanor SteigmanAllison L.E. Wallace, Executive Director Greater Cleveland Neighborhood Centers AssociationKaren Webb, Director, Planning and Community Resources Western Reserve Area Agency on Aging [WRAAA]Stephen Wertheim
INDICATOR 2014 2015
Registered Riders 19,359 20,012
New Riders 2,154 1,698
Trips Provided 112,278 113,887
Total Miles Driven 889,761 926,921
Average Miles Per Vehicle Per Day 114.5 117DASHBOARD INDICATORS
Statement of Financial Position December 15 2014 2015ASSETSCURRENT ASSETSCash & Cash Equivalents 123,050 75,018Accounts Receivable 203,762 209,561Grants Receivable 142,508 157,665Other Receivable 16,332 15,554Prepaid Insurance 20,204 28,707
TOTAL CURRENT ASSETS 505,856 486,505
PROPERTY & EQUIPMENT [net] 604,060 575,558
OTHER ASSETSGrants Receivable [long-term] 83,000 26,000Vehicle Liens Held 15,171 15,171Projects in Process 56,124Deposits 16,232 17,869Software Costs, net 34,729
TOTAL ASSETS 1,280,443 1,155,832
LIABILITIES & NET ASSETSCURRENT LIABILITIESNotes payable, Current Portion 16,391Capital Lease, Current Portion 16,252 17,771Accounts Payable 62,237 56,995Accrued Payroll, Taxes & Benefits 33,313 20,394Accrued Expenses 21,304 19,601
TOTAL CURRENT LIABILITIES 133,106 131,152
NOTES PAYABLE [net of current portion] 60,191
CAPITAL LEASE [net of current portion] 28,894 11,123
TOTAL LIABILITIES 162,000 202,466
NET ASSETSUnrestricted 844,843 809,704Temporarily Restricted 273,600 143,662
TOTAL NET ASSETS 1,118,443 953,366
TOTAL LIABILITIES & NET ASSETS 1,280,443 1,155,832
Statement of ActivitiesFOR THE YEAR ENDED DECEMBER 31, 2015 WITH COMPARATIVE TOTAL FOR 2014
TEMPORARILY UNRESTRICTED RESTRICTED TOTAL TOTAL
REVENUE AND SUPPORTProgram Revenue $2,001,367 2,001,367 2,002,111Federal Transit Authority [FTA] Assistance 185,770 185,770 385,478Grants 256,269 59,762 316,031 680,571 Donations 83,375 83,375 15,790 Other Income 132,385 132,385 119,010 Net Assets Released from Restrictions 189,700 [189,700]
TOTAL REVENUE AND SUPPORT 2,848,866 [129,938] 2,718,928 3,202,960
EXPENSESProgram ServicesTransportation 1,785,295 1,785,295 1,800,440 Call Center 315,675 315,675 329,525
Total Program Services 2,100,970 2,100,970 2,129,965
Supporting ServicesManagement & Administration 499,645 499,645 423,449 Grant Development Expenses 187,998 187,998 53,669
Total Supporting Services 687,643 687,643 477,118
TOTAL FUNCTIONAL EXPENSES 2,788,613 2,788,613 2,607,083 OTHERImpairment of software 92,936 92,936 Loss on disposal of fixed assets 2,456 2,456 Total Other 95,392 95,392
CHANGE IN NET ASSETS [35,139] [129,938] [165,077] 595,877
NET ASSETS, beginning of year 844,843 273,600 1,118,443 522,566
NET ASSETS, end of year 809,704 143,662 953,366 1,118,443
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2015 2014
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Annual Meeting 2015 with STC board membersJulie Rittenhouse [left] and Lois Goodman.
Mayor Joseph Cicero [far right]greets STC passengers at the Lyndhurst Community Center.
C
ELEBRATING
2005-2015
10 YEARS
4.8%3.1%
18.5%
73.6%
TOTAL REVENUE & SUPPORT
Program Revenue 73.6%
Contributions 3.1%
Grants 18.5%
Other Income 4.8%
PROGRAM SERVICE EXPENSES
Transportation 64%
Call Center 11.3%
Management & Administration 17.9%
Special Events & Development 6.8%
64%
11.3%17.9%
6.8%
– –
– –
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– – – – – –
NORTH OLMSTED RESIDENT’S
Dan Biada [center] is congratulated by Janice Dzigiel[back left] and Jackie Chavez-Anderson [back right]for being the one millionth STC passenger.
FIRST DAY WITH STC IS“ONE IN A MILLION”
A prime highlight of the STC tenth anniversary year occurred October 6, when Daniel Biada became STC’s one millionth passenger – and it was his veryfirst day riding with STC! Mr. Biadalives in North Olmsted, which has partnered with STC since 2009.
“This milestone speaks to the volume of services STC has delivered in its decade in business. It is an honor to support the independence of our consumers so they can get to their medical appointments, senior center activities or go shopping,” said Janice Dzigiel, STC’s executive director.
Mr. Biada boarded the bus to return home after his day at North Olmsted Senior Center. The accessible vehicle was
driven by Cheryl Willard, resident of Cleveland’s WestPark neighborhood, who joined the STC team earlier in 2015.“I just moved to North Olmsted to be with my daughter, Jaclyn Meyer. What a nice surprise, and a nice welcome to North Olmsted,” Mr. Biada said.
North Olmsted Senior Center Administrator Jackie Chavez-Anderson joined in the celebration. “Thanks to STC, a number of North Olmsted residents can access our meals and activities every day,” Ms. Chavez-Anderson explained. “Safe, reliable transportation is essential for our seniors to stay connected and stay involved in this community. We’re thrilled to be the location where this milestone is achieved.”
Richard L. Jones, PhD became administrator of the Cuyahoga County Division of Senior & Adult Services in Spring 2015. Mt. Sinai Health Care Foundation and STC teamed up to give him a warm welcome to the position. Not only is the foundation an STC funder, it is a leader in supporting senior services in Cuyahoga County. STC hosted an open house August 26 at itsEast Side Depot, where about 100 human service,aging and public sector leaders gathered toget acquainted with the new administrator.
DR. RICHARD JONESJOINS COUNTY LEADERSHIP
Top, left to right: STC executive director Janice Dzigiel, board chair Howard Maier, Cuyahoga County Division of Adult & Senior Services administrator Richard L. Jones, PhD | STC board member Mitchell Balk [left] with Mt. Sinai Health Care Foundation board chair Keith Libman | Bottom: Dr. Jones’ family and colleaguesenjoy the open house and program at the STC East Side Depot.
STC 2015 Boardof DirectorsChair Howard R. MaierVice Chair Lois K. Goodman, President Work and Family Consulting Group, Inc.Treasurer Gerald B. Chattman, Esq., Partner Buckingham, Doolittle & Burroughs, LLPSecretary Julie Rittenhouse, Director Corporate & Foundation Relations Cleveland State University
MembersMitchell Balk, President The Mt. Sinai Health Care FoundationJoseph A. Calabrese, General Manager Greater Cleveland Regional Transit AuthorityJeri E. Chaikin, Chief Administrative Officer City of Shaker Heights Honorable Joseph Cicero Jr.Michael A. Dover, Ph.D., Associate Lecturer Cleveland State University Stephanie FallCreek, DSW, President/CEO Fairhill PartnersJane E. Fumich, Director Cleveland Department of AgingNorman KeaneBarbara Zaas PartingtonLaJean Ray, Director Fatima Family CenterHonorable David Roche, Mayor City of Richmond HeightsEleanor SteigmanAllison L.E. Wallace, Executive Director Greater Cleveland Neighborhood Centers AssociationKaren Webb, Director, Planning and Community Resources Western Reserve Area Agency on Aging [WRAAA]Stephen Wertheim
INDICATOR 2014 2015
Registered Riders 19,359 20,012
New Riders 2,154 1,698
Trips Provided 112,278 113,887
Total Miles Driven 889,761 926,921
Average Miles Per Vehicle Per Day 114.5 117DASHBOARD INDICATORS
Statement of Financial Position December 15 2014 2015ASSETSCURRENT ASSETSCash & Cash Equivalents 123,050 75,018Accounts Receivable 203,762 209,561Grants Receivable 142,508 157,665Other Receivable 16,332 15,554Prepaid Insurance 20,204 28,707
TOTAL CURRENT ASSETS 505,856 486,505
PROPERTY & EQUIPMENT [net] 604,060 575,558
OTHER ASSETSGrants Receivable [long-term] 83,000 26,000Vehicle Liens Held 15,171 15,171Projects in Process 56,124Deposits 16,232 17,869Software Costs, net 34,729
TOTAL ASSETS 1,280,443 1,155,832
LIABILITIES & NET ASSETSCURRENT LIABILITIESNotes payable, Current Portion 16,391Capital Lease, Current Portion 16,252 17,771Accounts Payable 62,237 56,995Accrued Payroll, Taxes & Benefits 33,313 20,394Accrued Expenses 21,304 19,601
TOTAL CURRENT LIABILITIES 133,106 131,152
NOTES PAYABLE [net of current portion] 60,191
CAPITAL LEASE [net of current portion] 28,894 11,123
TOTAL LIABILITIES 162,000 202,466
NET ASSETSUnrestricted 844,843 809,704Temporarily Restricted 273,600 143,662
TOTAL NET ASSETS 1,118,443 953,366
TOTAL LIABILITIES & NET ASSETS 1,280,443 1,155,832
Statement of ActivitiesFOR THE YEAR ENDED DECEMBER 31, 2015 WITH COMPARATIVE TOTAL FOR 2014
TEMPORARILY UNRESTRICTED RESTRICTED TOTAL TOTAL
REVENUE AND SUPPORTProgram Revenue $2,001,367 2,001,367 2,002,111Federal Transit Authority [FTA] Assistance 185,770 185,770 385,478Grants 256,269 59,762 316,031 680,571 Donations 83,375 83,375 15,790 Other Income 132,385 132,385 119,010 Net Assets Released from Restrictions 189,700 [189,700]
TOTAL REVENUE AND SUPPORT 2,848,866 [129,938] 2,718,928 3,202,960
EXPENSESProgram ServicesTransportation 1,785,295 1,785,295 1,800,440 Call Center 315,675 315,675 329,525
Total Program Services 2,100,970 2,100,970 2,129,965
Supporting ServicesManagement & Administration 499,645 499,645 423,449 Grant Development Expenses 187,998 187,998 53,669
Total Supporting Services 687,643 687,643 477,118
TOTAL FUNCTIONAL EXPENSES 2,788,613 2,788,613 2,607,083 OTHERImpairment of software 92,936 92,936 Loss on disposal of fixed assets 2,456 2,456 Total Other 95,392 95,392
CHANGE IN NET ASSETS [35,139] [129,938] [165,077] 595,877
NET ASSETS, beginning of year 844,843 273,600 1,118,443 522,566
NET ASSETS, end of year 809,704 143,662 953,366 1,118,443
– –
2015 2014
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Annual Meeting 2015 with STC board membersJulie Rittenhouse [left] and Lois Goodman.
Mayor Joseph Cicero [far right]greets STC passengers at the Lyndhurst Community Center.
C
ELEBRATING
2005-2015
10 YEARS
4.8%3.1%
18.5%
73.6%
TOTAL REVENUE & SUPPORT
Program Revenue 73.6%
Contributions 3.1%
Grants 18.5%
Other Income 4.8%
PROGRAM SERVICE EXPENSES
Transportation 64%
Call Center 11.3%
Management & Administration 17.9%
Special Events & Development 6.8%
64%
11.3%17.9%
6.8%
– –
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–
– – – – – –
NORTH OLMSTED RESIDENT’S
Dan Biada [center] is congratulated by Janice Dzigiel[back left] and Jackie Chavez-Anderson [back right]for being the one millionth STC passenger.
FIRST DAY WITH STC IS“ONE IN A MILLION”
A prime highlight of the STC tenth anniversary year occurred October 6, when Daniel Biada became STC’s one millionth passenger – and it was his veryfirst day riding with STC! Mr. Biadalives in North Olmsted, which has partnered with STC since 2009.
“This milestone speaks to the volume of services STC has delivered in its decade in business. It is an honor to support the independence of our consumers so they can get to their medical appointments, senior center activities or go shopping,” said Janice Dzigiel, STC’s executive director.
Mr. Biada boarded the bus to return home after his day at North Olmsted Senior Center. The accessible vehicle was
driven by Cheryl Willard, resident of Cleveland’s WestPark neighborhood, who joined the STC team earlier in 2015.“I just moved to North Olmsted to be with my daughter, Jaclyn Meyer. What a nice surprise, and a nice welcome to North Olmsted,” Mr. Biada said.
North Olmsted Senior Center Administrator Jackie Chavez-Anderson joined in the celebration. “Thanks to STC, a number of North Olmsted residents can access our meals and activities every day,” Ms. Chavez-Anderson explained. “Safe, reliable transportation is essential for our seniors to stay connected and stay involved in this community. We’re thrilled to be the location where this milestone is achieved.”
Richard L. Jones, PhD became administrator of the Cuyahoga County Division of Senior & Adult Services in Spring 2015. Mt. Sinai Health Care Foundation and STC teamed up to give him a warm welcome to the position. Not only is the foundation an STC funder, it is a leader in supporting senior services in Cuyahoga County. STC hosted an open house August 26 at itsEast Side Depot, where about 100 human service,aging and public sector leaders gathered toget acquainted with the new administrator.
DR. RICHARD JONESJOINS COUNTY LEADERSHIP
Top, left to right: STC executive director Janice Dzigiel, board chair Howard Maier, Cuyahoga County Division of Adult & Senior Services administrator Richard L. Jones, PhD | STC board member Mitchell Balk [left] with Mt. Sinai Health Care Foundation board chair Keith Libman | Bottom: Dr. Jones’ family and colleaguesenjoy the open house and program at the STC East Side Depot.
STC 2015 Boardof DirectorsChair Howard R. MaierVice Chair Lois K. Goodman, President Work and Family Consulting Group, Inc.Treasurer Gerald B. Chattman, Esq., Partner Buckingham, Doolittle & Burroughs, LLPSecretary Julie Rittenhouse, Director Corporate & Foundation Relations Cleveland State University
MembersMitchell Balk, President The Mt. Sinai Health Care FoundationJoseph A. Calabrese, General Manager Greater Cleveland Regional Transit AuthorityJeri E. Chaikin, Chief Administrative Officer City of Shaker Heights Honorable Joseph Cicero Jr.Michael A. Dover, Ph.D., Associate Lecturer Cleveland State University Stephanie FallCreek, DSW, President/CEO Fairhill PartnersJane E. Fumich, Director Cleveland Department of AgingNorman KeaneBarbara Zaas PartingtonLaJean Ray, Director Fatima Family CenterHonorable David Roche, Mayor City of Richmond HeightsEleanor SteigmanAllison L.E. Wallace, Executive Director Greater Cleveland Neighborhood Centers AssociationKaren Webb, Director, Planning and Community Resources Western Reserve Area Agency on Aging [WRAAA]Stephen Wertheim
INDICATOR 2014 2015
Registered Riders 19,359 20,012
New Riders 2,154 1,698
Trips Provided 112,278 113,887
Total Miles Driven 889,761 926,921
Average Miles Per Vehicle Per Day 114.5 117DASHBOARD INDICATORS
Statement of Financial Position December 15 2014 2015ASSETSCURRENT ASSETSCash & Cash Equivalents 123,050 75,018Accounts Receivable 203,762 209,561Grants Receivable 142,508 157,665Other Receivable 16,332 15,554Prepaid Insurance 20,204 28,707
TOTAL CURRENT ASSETS 505,856 486,505
PROPERTY & EQUIPMENT [net] 604,060 575,558
OTHER ASSETSGrants Receivable [long-term] 83,000 26,000Vehicle Liens Held 15,171 15,171Projects in Process 56,124Deposits 16,232 17,869Software Costs, net 34,729
TOTAL ASSETS 1,280,443 1,155,832
LIABILITIES & NET ASSETSCURRENT LIABILITIESNotes payable, Current Portion 16,391Capital Lease, Current Portion 16,252 17,771Accounts Payable 62,237 56,995Accrued Payroll, Taxes & Benefits 33,313 20,394Accrued Expenses 21,304 19,601
TOTAL CURRENT LIABILITIES 133,106 131,152
NOTES PAYABLE [net of current portion] 60,191
CAPITAL LEASE [net of current portion] 28,894 11,123
TOTAL LIABILITIES 162,000 202,466
NET ASSETSUnrestricted 844,843 809,704Temporarily Restricted 273,600 143,662
TOTAL NET ASSETS 1,118,443 953,366
TOTAL LIABILITIES & NET ASSETS 1,280,443 1,155,832
Statement of ActivitiesFOR THE YEAR ENDED DECEMBER 31, 2015 WITH COMPARATIVE TOTAL FOR 2014
TEMPORARILY UNRESTRICTED RESTRICTED TOTAL TOTAL
REVENUE AND SUPPORTProgram Revenue $2,001,367 2,001,367 2,002,111Federal Transit Authority [FTA] Assistance 185,770 185,770 385,478Grants 256,269 59,762 316,031 680,571 Donations 83,375 83,375 15,790 Other Income 132,385 132,385 119,010 Net Assets Released from Restrictions 189,700 [189,700]
TOTAL REVENUE AND SUPPORT 2,848,866 [129,938] 2,718,928 3,202,960
EXPENSESProgram ServicesTransportation 1,785,295 1,785,295 1,800,440 Call Center 315,675 315,675 329,525
Total Program Services 2,100,970 2,100,970 2,129,965
Supporting ServicesManagement & Administration 499,645 499,645 423,449 Grant Development Expenses 187,998 187,998 53,669
Total Supporting Services 687,643 687,643 477,118
TOTAL FUNCTIONAL EXPENSES 2,788,613 2,788,613 2,607,083 OTHERImpairment of software 92,936 92,936 Loss on disposal of fixed assets 2,456 2,456 Total Other 95,392 95,392
CHANGE IN NET ASSETS [35,139] [129,938] [165,077] 595,877
NET ASSETS, beginning of year 844,843 273,600 1,118,443 522,566
NET ASSETS, end of year 809,704 143,662 953,366 1,118,443
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2015 2014
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Annual Meeting 2015 with STC board membersJulie Rittenhouse [left] and Lois Goodman.
Mayor Joseph Cicero [far right]greets STC passengers at the Lyndhurst Community Center.
C
ELEBRATING
2005-2015
10 YEARS
4.8%3.1%
18.5%
73.6%
CELEBRATING ONE DECADE
STC ANNUAL REPORT 2015
on the road
STC CELEBRATED A DECADE of comprehensive, coordinated, efficient and affordable transportation to seniors and adults with disabilities throughout Cuyahoga County. The celebration kicked off with a Free Fare Dayon Feb. 5, the date STC officially incorporated as a not-for-profit, public-private partnership. Passengers’ co-pays werewaived and drivers treated to lunch as part of the mobile celebration. “It’s a small ‘thank you’ to our passengers. It is an honor to get them to their medical appointments, senior centers or shopping. It’s our job to support their independence,” said Janice Dzigiel, STC’s executive director. She has been at the organization’s helm for nearlya decade herself, as its first permanent administrator.
The 2015 annual meeting was held at Benjamin Rose Institute Conference Center on May 20. In addition torecapping milestones during the program’s history, remarks from Mayfield Heights resident Blanche Herzig helped STC’s leaders better understand what theservice means to seniors like her.
STC capped the celebration on Oct. 15 with its first-evergala dinner. The event honored retiring Lyndhurst Mayor Joseph Cicero, Jr., a founding STC board member andpast board chair. The dinner at Acacia Reservation Clubhousein Lyndhurst was emceed by WKYC-TV anchor Russ Mitchell.First Interstate Properties President Mitchell C. Schneider was event chair and Executive Sponsor. The evening included dinner, cocktails, music and program amid the scenic Cleveland Metropark setting.
Funds raised during the event named an STC bus in MayorCicero’s honor, thanks to a generous gift from Cleveland Clinic. Event net proceeds totaled $53,000 to replace oldervehicles, add new models and expand the agency’s capacity.
“Of course, I immediately saw benefits to seniors stayingconnected to their community, accessing life activities,” Mayor Cicero explained. “But STC also has presented a unique opportunity for communities to work together to improve services to our constituents while managingour budgets. I have a deep passion for STC andthe service it provides to our seniors.”
Top row, left to right: Russ Mitchell | David Partington, Barbara Zaas Partington and Joel Partington | Marybeth Mack and Mike PtakSecond row: Mayor Cicero with STC executive director Janice Dzigiel | STC Board chair Howard Maier and his wife Sue with incomingLyndhurst Mayor Patrick Ward | STC board member Eleanor Steigman and Mayor Cicero. Photos by Catherine McKinley
2015 AffiliatesAbington ArmsCity of BeachwoodCity of Cleveland City of Maple HeightsCity of Middleburg HeightsCity of North OlmstedCity of Richmond HeightsCity of Shaker HeightsCity of SolonCity of University HeightsColumbia TownshipCommunity Partnership on Aging City of Highland Heights City of Lyndhurst City of Mayfield Heights City of South Euclid Village of Mayfield Cuyahoga County Board of Developmental DisabilitiesGovernor’s VillageGreater Cleveland Regional Transit AuthorityOlmsted FallsOlmsted TownshipOrange Community Education & Recreation City of Pepper Pike Orange Village Village of Gates Mills Village of Hunting Valley Village of Moreland Hills Village of WoodmereRose Centers for Aging Well Village of BentleyvilleVillage of Chagrin FallsVillage of GlenwillowWestern Reserve Area Agency on Aging [WRAAA]
SupportThe Bruening FoundationCareSource FoundationThe Cleveland Clinic FoundationCleveland FoundationCommunity West FoundationFirst Interstate PropertiesThe Harry & Emma Fox FoundationITN America Rides In Sight ProgramThe Lyndhurst Legacy Village Fund McGregor FoundationThe Mt. Sinai Health Care FoundationNOACAUnited Way of Greater Cleveland The family of Lois Zaas
4735 W. 150th Street, Suite A | Cleveland, Ohio 44135 | 800.983.4782 | F: 216.265.2830 www.ridestc.orgPhoto on inner flap: Passengers who were featured in the STC presentation were treated to a thank you lunch and viewing party. Clockwise from lower leftare Harriet Gayneau, Helen Dougherty, Earl Graham, Dan Safford, driver Ron Philbrick, Frances Gallatin, Sadi Morgan. The video is posted on our website.
JANUARY FEBRUARY MARCH APRIL MAY JU
NE
JULY
AU
GU
ST
SE
PT
EM
BE
R O
CT
OB
ER
NO
VEM
BER DECEMBER JANUARY FEBRUARY MARCH A
PRIL M
AY J
UN
E
JULY
A
UG
US
T
SE
PT
EM
BE
R
OC
TO
BE
R
NO
VEM
BER DECEMBERMILESTONES by the Month
C
ELEBRATING
2005-2015
10 YEARS
C
ELEBRATING
2005-2015
10 YEARS
JanuaryThe following became STC partners in January:
Western Reserve Area Agency on Aging (2010)
Lyndhurst, South Euclid, Highland Heights, Mayfield Heights,
Mayfield Village (2009)
Richmond Heights (2007) | Cuyahoga County Board of DD (2006)
FEBRuary February 5, 2005 is the official “birthday” of STC.
MARCH The City of Cleveland became an STC partner in 2011.
APRIL Cleveland Social Venture Partners awarded STC with its “Most Compelling Presentation”
during its annual BigBANG fundraising event in 2013.
The City of Middleburg Heights joined STC in 2008.
MAY Lois Zaas, a founding board member, was honored in 2003 for her leadership in creating the
Transportation Consortium Coordinating Council. TC3 laid the foundation for what became STC. Two of our
vehicles were purchased with her family’s continued support.
JUNE STC moved into its current location, 4735 West 150th Street, and welcomed the public to an open house in 2010.
Western Reserve Area Agency on Aging awarded STC its Independent Living Award
in the category of Technology in 2010.
Janice Dzigiel became STC’s first Executive Director in 2006.
JULY The City of University Heights became an STC partner in 2009.
STC became an official United Way Agency in 2008. Today, United Way contributes $90,000 annually toward our services.
AUGUST Orange Community Education & Recreation joined STC in August 2010, serving Orange Village, Gates Mills,
Moreland Hills, Woodmere, Pepper Pike and Hunting Valley.
SEPTEMBER The Villages of Bentleyville, Chagrin Falls, Glenwillow and the City of Solon joined STC in 2014.
Greater Cleveland Regional Transit Authority became an STC partner in 2009.
OCTOBER STC delivered its one millionth passenger on Oct. 7, 2015, Mr. Dan Baida of North Olmsted.
North Olmsted Commission on Paratransit became an STC partner in 2009, serving
North Olmsted, Olmsted Falls, Olmsted Township, and Columbia Township.
The relationship between Mount Sinai Healthcare Foundation started in 2001, long before STC was an
organization! Foundation granted the Cuyahoga County Commissioners $200,000 to research
solutions for older adults’ transportation needs. The findings made a case for STC’s
coordinated model that launched four years later.
NOVEMBER The first STC Integrated Call Center opened on
Butternut Ridge Road in 2005.
DECEMBER At the end of STC’s first year, 4,000 riders
were registered and nearly 65,000 trips provided
by 21 vehicles. The call center received
more than 63,000 calls.
CELEBRATING ONE DECADE
STC ANNUAL REPORT 2015
on the road
STC CELEBRATED A DECADE of comprehensive, coordinated, efficient and affordable transportation to seniors and adults with disabilities throughout Cuyahoga County. The celebration kicked off with a Free Fare Dayon Feb. 5, the date STC officially incorporated as a not-for-profit, public-private partnership. Passengers’ co-pays werewaived and drivers treated to lunch as part of the mobile celebration. “It’s a small ‘thank you’ to our passengers. It is an honor to get them to their medical appointments, senior centers or shopping. It’s our job to support their independence,” said Janice Dzigiel, STC’s executive director. She has been at the organization’s helm for nearlya decade herself, as its first permanent administrator.
The 2015 annual meeting was held at Benjamin Rose Institute Conference Center on May 20. In addition torecapping milestones during the program’s history, remarks from Mayfield Heights resident Blanche Herzig helped STC’s leaders better understand what theservice means to seniors like her.
STC capped the celebration on Oct. 15 with its first-evergala dinner. The event honored retiring Lyndhurst Mayor Joseph Cicero, Jr., a founding STC board member andpast board chair. The dinner at Acacia Reservation Clubhousein Lyndhurst was emceed by WKYC-TV anchor Russ Mitchell.First Interstate Properties President Mitchell C. Schneider was event chair and Executive Sponsor. The evening included dinner, cocktails, music and program amid the scenic Cleveland Metropark setting.
Funds raised during the event named an STC bus in MayorCicero’s honor, thanks to a generous gift from Cleveland Clinic. Event net proceeds totaled $53,000 to replace oldervehicles, add new models and expand the agency’s capacity.
“Of course, I immediately saw benefits to seniors stayingconnected to their community, accessing life activities,” Mayor Cicero explained. “But STC also has presented a unique opportunity for communities to work together to improve services to our constituents while managingour budgets. I have a deep passion for STC andthe service it provides to our seniors.”
Top row, left to right: Russ Mitchell | David Partington, Barbara Zaas Partington and Joel Partington | Marybeth Mack and Mike PtakSecond row: Mayor Cicero with STC executive director Janice Dzigiel | STC Board chair Howard Maier and his wife Sue with incomingLyndhurst Mayor Patrick Ward | STC board member Eleanor Steigman and Mayor Cicero. Photos by Catherine McKinley
2015 AffiliatesAbington ArmsCity of BeachwoodCity of Cleveland City of Maple HeightsCity of Middleburg HeightsCity of North OlmstedCity of Richmond HeightsCity of Shaker HeightsCity of SolonCity of University HeightsColumbia TownshipCommunity Partnership on Aging City of Highland Heights City of Lyndhurst City of Mayfield Heights City of South Euclid Village of Mayfield Cuyahoga County Board of Developmental DisabilitiesGovernor’s VillageGreater Cleveland Regional Transit AuthorityOlmsted FallsOlmsted TownshipOrange Community Education & Recreation City of Pepper Pike Orange Village Village of Gates Mills Village of Hunting Valley Village of Moreland Hills Village of WoodmereRose Centers for Aging Well Village of BentleyvilleVillage of Chagrin FallsVillage of GlenwillowWestern Reserve Area Agency on Aging [WRAAA]
SupportThe Bruening FoundationCareSource FoundationThe Cleveland Clinic FoundationCleveland FoundationCommunity West FoundationFirst Interstate PropertiesThe Harry & Emma Fox FoundationITN America Rides In Sight ProgramThe Lyndhurst Legacy Village Fund McGregor FoundationThe Mt. Sinai Health Care FoundationNOACAUnited Way of Greater Cleveland The family of Lois Zaas
4735 W. 150th Street, Suite A | Cleveland, Ohio 44135 | 800.983.4782 | F: 216.265.2830 www.ridestc.orgPhoto on inner flap: Passengers who were featured in the STC presentation were treated to a thank you lunch and viewing party. Clockwise from lower leftare Harriet Gayneau, Helen Dougherty, Earl Graham, Dan Safford, driver Ron Philbrick, Frances Gallatin, Sadi Morgan. The video is posted on our website.
JANUARY FEBRUARY MARCH APRIL MAY JU
NE
JULY
AU
GU
ST
SE
PT
EM
BE
R O
CT
OB
ER
NO
VEM
BER DECEMBER JANUARY FEBRUARY MARCH A
PRIL M
AY J
UN
E
JULY
A
UG
US
T
SE
PT
EM
BE
R
OC
TO
BE
R
NO
VEM
BER DECEMBERMILESTONES by the Month
C
ELEBRATING
2005-2015
10 YEARS
C
ELEBRATING
2005-2015
10 YEARS
JanuaryThe following became STC partners in January:
Western Reserve Area Agency on Aging (2010)
Lyndhurst, South Euclid, Highland Heights, Mayfield Heights,
Mayfield Village (2009)
Richmond Heights (2007) | Cuyahoga County Board of DD (2006)
FEBRuary February 5, 2005 is the official “birthday” of STC.
MARCH The City of Cleveland became an STC partner in 2011.
APRIL Cleveland Social Venture Partners awarded STC with its “Most Compelling Presentation”
during its annual BigBANG fundraising event in 2013.
The City of Middleburg Heights joined STC in 2008.
MAY Lois Zaas, a founding board member, was honored in 2003 for her leadership in creating the
Transportation Consortium Coordinating Council. TC3 laid the foundation for what became STC. Two of our
vehicles were purchased with her family’s continued support.
JUNE STC moved into its current location, 4735 West 150th Street, and welcomed the public to an open house in 2010.
Western Reserve Area Agency on Aging awarded STC its Independent Living Award
in the category of Technology in 2010.
Janice Dzigiel became STC’s first Executive Director in 2006.
JULY The City of University Heights became an STC partner in 2009.
STC became an official United Way Agency in 2008. Today, United Way contributes $90,000 annually toward our services.
AUGUST Orange Community Education & Recreation joined STC in August 2010, serving Orange Village, Gates Mills,
Moreland Hills, Woodmere, Pepper Pike and Hunting Valley.
SEPTEMBER The Villages of Bentleyville, Chagrin Falls, Glenwillow and the City of Solon joined STC in 2014.
Greater Cleveland Regional Transit Authority became an STC partner in 2009.
OCTOBER STC delivered its one millionth passenger on Oct. 7, 2015, Mr. Dan Baida of North Olmsted.
North Olmsted Commission on Paratransit became an STC partner in 2009, serving
North Olmsted, Olmsted Falls, Olmsted Township, and Columbia Township.
The relationship between Mount Sinai Healthcare Foundation started in 2001, long before STC was an
organization! Foundation granted the Cuyahoga County Commissioners $200,000 to research
solutions for older adults’ transportation needs. The findings made a case for STC’s
coordinated model that launched four years later.
NOVEMBER The first STC Integrated Call Center opened on
Butternut Ridge Road in 2005.
DECEMBER At the end of STC’s first year, 4,000 riders
were registered and nearly 65,000 trips provided
by 21 vehicles. The call center received
more than 63,000 calls.
