CELEBRATING CONFERENCE...GOLD SPONSORS SILVER SPONSORS ALLIANCE SPONSORS American Express continues...

14
20 CELEBRATING YEARS CO N FE R E N C E COMMERCIAL CARD AND PAYMENT APRIL 15 - 18, 2019 • MIAMI, FLORIDA Download the conference app at www.guidebook.com/g/napcp2019 Advancing Commercial Card and Payment Practices Worldwide Since 1999 2019 CONFERENCE PROGRAM

Transcript of CELEBRATING CONFERENCE...GOLD SPONSORS SILVER SPONSORS ALLIANCE SPONSORS American Express continues...

20CELEBRATING

YEARS CONFERENCECOMMERCIAL CARD AND PAYMENT

APRIL 15-18, 2019 • MIAMI, FLORIDA

Download the conference app at www.guidebook.com/g/napcp2019

Advancing Commercial Card and Payment Practices Worldwide Since 1999

2019 CONFERENCE PROGRAM

GOLD SPONSORS

SILVER SPONSORS

ALLIANCE SPONSORS

American Express continues to support the NAPCP for the 19th year, demonstrating a solid commitment to Commercial Card program success, payment innovation and new ways to work smarter.

The NAPCP thanks Capital One® for their Gold Partner Sponsorship for the third year. Our members benefit tremendously from Capital One’s commitment to the industry and their efforts to offer innovative card and payment solutions.

Visa Inc., one of the NAPCP’s founding sponsors, has been a lifelong supporter of the NAPCP and maintains its commitment to the Gold Partner Sponsor level.

The NAPCP thanks PNC for its consistent contributions, expertise and support for the association. We celebrate PNC’s seventh year at the Silver Partner Sponsor level.

The NAPCP thanks Priority Commercial Payments for its second year as a Silver Partner Sponsor, and extend our gratitude for their commitment to support and grow the Commercial Card industry.

U.S. Bank returns for its tenth year as a Silver Partner Sponsor, continuing with its commitment to quality solutions.

As of March 1, 2019

Fifth Third Bank is in its second year as a Silver Partner Sponsor. We look forward to developing our relationship to the benefit of the NAPCP community.

Mastercard Incorporated became a founding Partner Sponsor in 1999 and continues to demonstrate its confidence in the NAPCP and the industry with Silver Partner Sponsorship today.

MUFG Union Bank, N.A., is in its fifth year as a Silver Partner Sponsor and we thank MUFG for its committment to the industry.

PARTNER SPONSOR RECOGNITION

Bank of America Merrill Lynch | BBVA Compass | BMO | Citi® | Fraedom | KeyBank | Wells Fargo

NAPCP Commercial Card and Payment Conference April 15-18, 2019, Miami, Florida3

7:00 a.m.–8:00 p.m. Registration (Registration Desk—Mezzanine)

8:00 a.m.–12:00 p.m. CPCP Exam (Pre-Registered only) (Junior Ballroom)

8:00 a.m.–4:00 p.m. Pre-Conference Workshops (Trade Room)Separate registration and fee required for the pre-conference workshops.

3:00–4:00 p.m. Speaker and Session Host Orientation (Biscayne Ballroom)

4:00–5:00 p.m. Meet & Greets for Higher Ed (Sevilla), and Government/K-12, Corporate and Provider (Bayfront Ballroom)

5:00–8:00 p.m. Exhibit Hall Open (Mezzanine)

6:30–7:30 p.m. Opening Night Cocktail Reception in the Exhibit Hall (Mezzanine)

7:00 a.m.–6:00 p.m. Registration (Registration Desk—Mezzanine)

7:15–8:15 a.m. Continental Breakfast in the Exhibit Hall (Mezzanine)

8:30–10:15 a.m. Opening General Session (Grand Ballroom)

10:30–11:15 a.m. Breakout Session 1

10:30 a.m.–4:45 p.m. Scheduled One-on-One Provider Meetings, by appointment only (Locations vary, see conference app for contact information)

11:00 a.m.–6:00 p.m. Exhibit Hall Open (Mezzanine)

11:30 a.m.–12:15 p.m. Breakout Session 2

12:15–1:00 p.m. Lunch in the Exhibit Hall (Mezzanine)

1:15–2:15 p.m. Roundtable Session (Grand Ballroom)

2:15–3:00 p.m. Afternoon Break in the Exhibit Hall (Mezzanine)

3:15–4:00 p.m. Breakout Session 3

4:15–5:00 p.m. Breakout Session 4

5:00–6:00 p.m. Attendee Cocktail Reception in the Exhibit Hall (Mezzanine)

7:30 a.m.–4:30 p.m. Registration (Registration Desk—Mezzanine)

7:30–8:30 a.m. Continental Breakfast (Mezzanine)

8:45–10:30 a.m. General Session (Grand Ballroom)

10:45–11:30 a.m. Breakout Session 5

10:45 a.m.–4:30 p.m. Scheduled One-on-One Provider Meetings, by appointment only (Locations vary, see conference app for contact information)

11:45 a.m.–12:30 p.m. Breakout Session 6

12:30–1:30 p.m. Networking Luncheon (Grand Ballroom)

1:45–2:30 p.m. Breakout Session 7

2:45–3:30 p.m. Breakout Session 8

3:45–4:30 p.m. Breakout Session 9

5:00–9:00 p.m. Members and Speakers-Only Event (Off-site, aboard the Biscayne Lady yacht. Become a member today and join us!)

8:00–9:00 a.m. Continental Breakfast (Mezzanine)

9:15–10:00 a.m. Breakout Session 10

10:15–11:00 a.m. Breakout Session 11

11:15 a.m.–12:00 p.m. Breakout Session 12

Download the conference app for information about schedule changes: www.guidebook.com/g/napcp2019.

SCHEDULE-AT-A-GLANCE

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BROUGHT TO YOU BY SILVER PARTNER SPONSOR

BROUGHT TO YOU BY GOLD PARTNER SPONSOR

BROUGHT TO YOU BY SILVER PARTNER SPONSOR

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ION

Fam

ily F

eud

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r P-

Car

d H

ot T

opic

s

NA

PCP

Gov

ernm

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K-

12 A

dviso

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eam

(P-C

ard)

Secr

ets

to S

uppl

ier

Enab

lem

ent S

ucce

ss—

Less

ons

Lear

ned

from

the

Bank

’s Si

de o

f Ena

blem

ent

Trev

or R

eece

GC

I Ana

lytic

s (a

McK

inse

y &

Com

pany

Sol

utio

n)

(Tra

vel/

P-Ca

rd/e

Paya

bles

)

Cal

iforn

ia C

onsu

mer

Pr

ivac

y Ac

t (C

CPA

) and

Its

Effe

cts

on P

aym

ent C

ard

Indu

stry

in th

e U

.S.

MU

FG U

nion

Ban

k, N

.A.

Car

d A

dmin

istra

tion

Tool

—Th

en a

nd N

ow

Dan

ny R

eyna

, Kyl

e H

unkle

r an

d Je

nnife

r Coo

per

Arth

rex,

Inc.

(P-C

ard)

How

to R

ealiz

e

the

Full

Pote

ntia

l of Y

our

B2B

Prog

ram

Citi

®

(End

-Use

rs O

nly)

Supp

lier P

aym

ents

in

the

Fast

Lane

Wel

ls Fa

rgo

& C

ompa

ny

(End

-Use

rs O

nly)

12:3

0–1:

30 p

.m.

Net

wor

king

Lun

cheo

n

1:45

–2:3

0 p.

m.

Bre

ako

ut 7

To th

e St

ars:

P-Car

d—Bu

sines

s So

ftwar

e To

ol D

evel

oped

to

Mak

e It

Hap

pen

Anto

nio

Ruiz

& C

amer

on B

loye

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ASA

Jet P

ropu

lsion

La

bora

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, Cal

iforn

ia

Insti

tute

of T

echn

olog

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(P-C

ard)

HO

T TO

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DIS

CUSS

ION

Emer

genc

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edne

ss

NA

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Cor

pora

te

Adv

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Tea

m

(Tra

vel/

P-Ca

rd)

From

Loc

al to

Glo

bal!

Vict

oria

Moo

re, C

PCP

Tape

stry,

Inc.

(Glo

bal/

All)

Impl

emen

ting

an O

ptim

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C

omm

erci

al C

ard

Prog

ram

in

the

Publ

ic S

ecto

r

Fifth

Thi

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ank

(Tra

vel/

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rd/e

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lytic

s 10

1:

A B

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de to

W

hat’s

Pos

sible

Scot

t Ben

son

UC

San

Die

go H

ealth

(Tra

vel/

P-Ca

rd)

Und

ersta

ndin

g an

d C

ontro

lling

Tail

Spen

d Th

roug

h eC

omm

erce

and

Te

chno

logy

Ado

ptio

n

Am

azon

Bus

ines

s

Miti

gate

Fin

anci

al R

isk in

Yo

ur P

-Car

d Pr

ogra

m w

ith

AI P

ower

ed A

naly

tics

Ove

rsig

ht S

yste

ms

2:45

–3:3

0 p.

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Bre

ako

ut 8

Nua

nces

of R

ollin

g

Out

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bally

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ria M

oore

, CPC

PTa

pestr

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.

(Glo

bal/

All)

HO

T TO

PIC

DIS

CUSS

ION

Hig

her E

duca

tion

Insig

hts

Part

1

NA

PCP

Hig

her E

duca

tion

Adv

isory

Tea

m

(P-C

ard)

Take

II: E

xpos

ing

Risk

W

ithin

You

r Car

d Pr

ogra

m

Eric

h H

enek

eM

ayo

Clin

ic

(Tra

vel/

P-Ca

rd)

Mak

ing th

e C

hang

e: S

trateg

ies

for I

mpl

emen

ting

a N

ew C

ard

Prog

ram

with

a N

ew P

rovid

er

Kenn

y St

one

Blue

knig

ht En

ergy

Par

tners,

L.P.

(P-C

ard)

End-

Use

r Edu

catio

nal B

reak

out

Mov

ing

the

Nee

dle—

Impl

emen

ting

an e

Paya

bles

Pr

ogra

m th

at G

ets

Resu

lts

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ria M

icha

lik,

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Was

te M

anag

emen

t, In

c.

(ePa

yabl

es)

Max

imiz

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Car

d

Effic

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roug

h th

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se

of E

xpen

se M

anag

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o—Pr

ocur

e-to

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on

the

Go

for A

ll of

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d

Trad

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ft

(End

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nly)

3:45

–4:3

0 p.

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ako

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atin

g Vi

rtual

Car

d Pr

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ms,

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inat

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ct B

ill H

assle

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re

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ens &

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r, Inc

.

(Tra

vel/

ePay

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s)

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T TO

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CUSS

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duca

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2

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anua

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the

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Off!

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hani

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PCP

and

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ashi

ngto

n, C

PCP

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ons

from

the

2018

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chm

ark

Stud

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lmer

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reak

out

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plem

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g an

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ficia

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Co.

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(Tra

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rd)

5:00

–9:0

0 p.

m.

Mem

bers

and

Spe

aker

s-Onl

y Ev

ent (

offsi

te)

____

__

Prov

ider

Dem

ons

tra

tio

ns

____

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APC

P Pa

rtne

r Sp

onso

r Se

ssio

nsEx

hib

it H

all

and

Reg

istr

ati

on

7

THU

RSD

AY,

APR

IL 18

SC

HED

ULE

THURSDAY, APRIL 18 SCHEDULE

Dow

nloa

d th

e co

nfer

ence

app

for s

essio

n de

scrip

tions

: ww

w.g

uide

book

.com

/g/n

apcp

2019

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Mez

zani

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scay

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allr

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oom

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hela

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ako

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ual W

ill Lig

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the

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hani

e D

owel

l, C

PCP

and

Susa

n W

ashi

ngto

n, C

PCP

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eedo

m to

Spe

nd V

ia

Dec

linin

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lanc

e C

ards

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ontro

lling

the

How

, Wha

t an

d W

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Luan

gel L

owde

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e Sc

hool

Boa

rd o

f Se

min

ole

Cou

nty,

Flo

rida

(P-C

ard)

Reco

rds

That

Will

Mak

e Yo

ur A

udito

rs Pr

oud!

Bran

di W

hitte

nton

City

of C

olle

ge S

tatio

n

(P-C

ard)

Usin

g M

CC

Tem

plat

es a

nd

Diff

eren

t Car

d Ty

pes

to

Stre

ngth

en P

rogr

am C

ontro

ls

Jenn

ifer G

ruic

hSo

uthw

est A

irlin

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Com

pany

(Tra

vel/

P-Ca

rd)

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5–11

:00

a.m

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ako

ut 1

1

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ay T

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asin

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Prof

essio

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PCPC

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mpl

ifyin

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ptim

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c.

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ow to

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C

ompr

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Scot

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son

UC

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Die

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or, I

nc.

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sing

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Loop

hole

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Use

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hael

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dert

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S, In

c.

(P-C

ard)

CERTIFICATE OF ATTENDANCEis hereby granted to

to certify that he/she attended the NAPCP 20th Annual Commercial Card and Payment Conference

April 15-18, 2019, Miami, Florida, as a attendee (3 CPCP points) speaker (1 additional CPCP point)

20CELEBRATING

YEARS CONFERENCECOMMERCIAL CARD AND PAYMENT

APRIL 15-18, 2019 • MIAMI, FLORIDA

The AssociationThe NAPCP is a membership-based association committed to advancing Commercial Card and Payment professionals and industry practices worldwide. The NAPCP serves members in the public and private sectors, and promotes peer networking and education through the Certified Purchasing Card Professional program, annual and regional events, and online resources. Since 1999, the NAPCP has grown to more than 20,000 members and subscribers.

The Annual ConferenceThe NAPCP’s 20th Annual Conference offered approximately 20 hours of educational content through:

1. Breakout Sessions (lecture-based presentations)2. Hot Topic and Roundtable discussions (group discussions among industry professionals)3. Provider Demonstrations4. General Sessions: Celebrate: Lessons Learned From the World’s Most Admired Organizations, and Beyond the

Hope and Hype of Blockchain and Bitcoin: Building Trust in the Age of Radical (Dis)Connection and Transformation5. Numerous organized networking opportunities

Diane McGuire, NAPCP Managing Director(952) 546-1880 | www.napcp.org

NAPCP Commercial Card and Payment Conference April 15-18, 2019, Miami, Florida9

EXHIBIT HALLDIRECTORY EXH

IBIT HA

LL DIREC

TORY

20CELEBRATING

YEARS CONFERENCECOMMERCIAL CARD AND PAYMENT

APRIL 15-18, 2019 • MIAMI, FLORIDA

NAPCP Commercial Card and Payment Conference April 15-18, 2019, Miami, Florida 10

MONDAY EVENTS IN THE EXHIBIT HALLExhibit Hall Open 5:00–8:00 p.m.Opening Night Cocktail Reception 6:30–7:30 p.m.

TUESDAY EVENTS IN THE EXHIBIT HALLExhibit Hall Open 7:15–8:15 a.m., 11:00 a.m.–6:00 p.m.Continental Breakfast 7:15–8:15 a.m.Box Lunch 12:15–1:00 p.m.Afternoon Break 2:15–3:00 p.m.Attendee Cocktail Reception 5:00–6:00 p.m.

GOLD PARTNER SPONSOR

ALLIANCE PARTNER SPONSOR

ALLIANCE PARTNER SPONSOR

GOLD PARTNER SPONSOR

ALLIANCE PARTNER SPONSOR

Audit every dollar of spend with artificial intelligence.

EXHIBIT HALL DIRECTORY

NAPCP Commercial Card and Payment Conference April 15-18, 2019, Miami, Florida11

SILVER PARTNER SPONSOR

SILVER PARTNER SPONSOR

ALLIANCE PARTNERSPONSOR

SILVER PARTNER SPONSOR

SILVER PARTNERSPONSOR

EXHIBIT HALL DIRECTORYDownload the conference app for information about exhibitors: www.guidebook.com/g/napcp2019.

EXHIBIT H

ALL D

IRECTO

RY

Expense Management System

ADVISORY TEAMS

ADVISORY TEAMHIGHER EDUCATION

ADVISORY TEAMTRAVEL

ADVISORY TEAMGOVERNMENT/K12

ADVISORY TEAMCORPORATE

NAPCP Commercial Card and Payment Conference April 15-18, 2019, Miami, Florida12

Visit all exhibitors and ask for a stamp next to each logo beginning on page 10. Each exhibitor has a stamp unique to them.

Then enter to win one of three great prizes:

n Fitbit Charge 3 Fitness Tracker

n Bose SoundSport Wireless Headphones

n Google Home Hub

After you obtain a stamp from each exhibitor next to their logo, (1) complete this form, (2) bring the form and your stamped program to an NAPCP staff member at the conference registration desk for verification and (3) drop your drawing form in the prize box by 8 a.m. on Wednesday, April 17.

Drawing will take place Wednesday, April 17, at 8:45 a.m. in the Grand Ballroom during the morning General Session. You must be present to win.

Exhibitor stamps verified by ...................................................................................................................

Attendee first and last name ...................................................................................................................

Job title ..............................................................................................................................................

Company name ..................................................................................................................................

Who’s missing? Do you have a favorite vendor who would benefit from an exhibit booth at next year’s NAPCP conference? Tell us who!

Vendor contact name ...........................................................................................................................

Company name ..................................................................................................................................

DRAWING FORM

NAPCP Commercial Card and Payment Conference April 15-18, 2019, Miami, Florida13

P-CARD ESSENTIALS

New and expanded content,

updated regulatory information

and compelling infographics.

The Ultimate Guide for Program Management

Advancing Commercial

Card and Payment

Practices Worldwide

ESSENTIALSPURCHASING CARD

ESTABLISHINGTHE NAPCP’S GUIDE TO

MANAGING

A PROGRAM

THIRD EDITION

AND

As we all know Purchasing Card Administration is an art. The P-Card Essentials book helped me confirm or correct what I have learned throughout the years. It is a great resource tool that I definitely want to keep. In addition, it comprehensively prepared me for the CPCP exam.

GREAT RESOURCE TOOL

Introduction

The Value Proposition

Researching the Opportunities & Business Case

Developing a Program Model

The RFP Process for Issuer Selection

Program Implementation

Program Admin., Management and Support

Policies and Procedures

Controls and Auditing

Communications and Training

Partnering with Suppliers

Program Optimization and Expansion

$199

NAPCP Members

$259

Non-Members

Table of Contents

www.napcp.org/P-CardEssentials

www.napcp.org/P-CardEssentials

Ideal for anyone working in Commercial Cards and Payments.

- Marie Sena, CPCP, UNS Energy Corporation

GET INVOLVED WITH THE NAPCP!

Speak at an NAPCP Event in the U.S., EMEA and CanadaOur community of 20,000+ Commercial Card and Payment professionals wants to hear from you firsthand: your challenges and triumphs, your best practices and shining moments. Give back to the industry by sharing your hard-won knowledge at a conference or one-day Regional Forum. The NAPCP accepts speaking proposals year-round.www.napcp.org/SpeakingOps

Host, Attend or Sponsor a Regional Forum or WorkshopRegional Forums are excellent opportunities for education and networking. Contribute to this exceptional learning opportunity by hosting your peers at your facility. Providers may demonstrate their commitment to the industry by sponsoring this one-day event. Workshops immerse attendees in a subject area, providing the chance to master the topic and interact with the instructor and fellow attendees in very meaningful ways. www.napcp.org/getinvolved and www.napcp.org/RegionalForumSponsor

Contribute ContentWrite for the TransAct! newsletter or contribute educational content to the NAPCP Resource Center. You’ll be providing a service to your peers while building your resume with this professional accomplishment. www.napcp.org/WebsiteSubmissions

Attend or Lead a Virtual Event or DemonstrationYou don’t have to leave your office to participate in a virtual event! With an NAPCP webinar, virtual roundtable or panel discussion, you can tap into the expertise of your peers from the comfort of your chair, whether you are leading the event or participating in it. By conducting a virtual demonstration, providers can connect with our global community.www.napcp.org/AudioCallSpeakerRole and www.napcp.org/ProviderWebinarDemo

Other OpportunitiesLooking to participate in other ways? We encourage you to become an Annual Conference session host or facilitate a roundtable. You may also participate in our industry polls, join an eNetworking conversation, and more. Learn about these and other opportunities at www.napcp.org/getinvolved.

Activities also award points toward Certified Purchasing Card Professional (CPCP) eligibility or recertification. And you may receive a complimentary event registration, depending on your role.

The NAPCP encourages members and non-members alike to explore opportunities to get involved with the association. There are many possibilities for end-users and providers worldwide. Review the opportunities below, then visit www.napcp.org/getinvolved for more information.

POINTS