Celebrating 50 Years - ACHCA · Celebrating. FUTURE MEETING. DATES 23rd Annual Winter . Marketplace...

APRIL 16-20, 2016

connect.achca.org/convocation

Philadelphia Marriott Downtown | Philadelphia, PA

CONVOCATION & EXPOSITION

50th Annual

of Legendary Leadership50 Years

Celebrating

FUTURE MEETING DATES

23rd Annual Winter Marketplace

December 9-11, 2016

Rio Las Vegas Hotel and CasinoLas Vegas, Nevada

51st Annual Convocation & Exposition

April 1-5, 2017

Hyatt Regency St. Louis at the ArchSt. Louis, Missouri

For more information, visit www.achca.org

ST. LOUIS M E E T M E I N

FUTURE MEETING DATES

For more information, visit www.achca.org

ST. LOUIS M E E T M E I N

Table of Contents

About ACHCA

CONFERENCE HANDOUTSThe 2016 Convocation handouts are

available online. Log in to ACHCAConnect

at connect.achca.org and navigate to

the Library of the 50th Convocation and

Exposition. You can obtain the educational

information provided at Convocation for

all sessions with handouts, whether or not

you attended the session.

Join the ConversationShare your Convocation experiences on

your social media accounts using our event

hashtag, #ACHCAConvo16! Tweet and

post comments, photos, and insights for our

community to deepen the conversation.

Stay ConnectedA mobile version of ACHCAConnect is available! To access the app, search for Member Centric in the App Store (Apple) or membercentric in the Google Play store (Android). Once the app is installed on your tablet or phone, scroll through the main list until you find ACHCA. Touch the logo and you will be prompted to log in. Your username and password are the same for the mobile app and the web version. With the mobile version, you can access all of the communities, discussions, announcements, blogs, events, and libraries from any device. If you have any questions, stop by the ACHCA registration desk.

Founded in 1962, the American College of Health Care Administrators (ACHCA) is the only professional association devoted solely to meeting the professional needs of today’s post-acute and aging services leaders. Focused on advancing leadership excellence, ACHCA provides professional education and certification to administrators from across the spectrum of long term care. For more information about ACHCA, contact the national office at (202) 536-5120 or visit www.achca.org.

AMERICAN COLLEGE OF HEALTH CARE ADMINISTRATORS1101 Connecticut Avenue, NW, Suite 450 Washington, DC 20036(202) 536-5120 | www.achca.org

Schedule at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . 3

Conference Session Rooms . . . . . . . . . . . . . . . . . . . . 4

Dining Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

In Memorium/Life Members . . . . . . . . . . . . . . . . . . . 9

2016 Honorees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Professional Development . . . . . . . . . . . . . . . . .11 - 12

Sponsors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Convocation Schedule . . . . . . . . . . . . . . . . . . . .16 - 19

Session Descriptions . . . . . . . . . . . . . . . . . . . . . .20 - 25

Speaker Bios . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 - 29

Exhibit Information . . . . . . . . . . . . . . . . . . . . . . .31 - 34

Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

50th Annual Conference Program | 1

2 | 50th Annual Conference Program

Schedule at a Glance

[email protected]

Today’s modern care environment

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and in real time.

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©2016 Omnicare

ACHCA 8.25x10.75_C.indd 1 3/4/16 11:14 AM


SATURDAY, APRIL 167:30 am – 8:30 am Preconference Registration7:30 am – 4:30 pm Board of Directors’ Meeting8:30 am – 2:45 pm Preconference Session

SUNDAY, APRIL 177:00 am – 5:30 pm Registration/Help Desk7:15 am – 8:15 am Attendee Networking Breakfast8:15 am – 9:00 am Annual Business Meeting I9:00 am – 10:00 am Keynote Presentation: Leading In Times of Adversity 10:15 am – 11:45 pm Concurrent Sessions11:45 am – 1:15 pm Lunch on Your Own11:45 am – 1:15 pm Professional Advancement Lunch (Ticket Required)1:30 pm – 5:30 pm Concurrent Sessions6:00 pm – 8:00 pm Chair’s Reception

MONDAY, APRIL 187:00 am – 5:15 pm Registration/Help Desk7:00 am – 8:00 am Attendee Networking Breakfast8:00 am – 9:30 am Concurrent Sessions9:45 am – 11:15 am Idea Exchange I10:30 am – 11:15 am Student Mixer (By Invitation)11:30 am – 2:30 pm Exhibit Hall Open | Lunch in Exhibit Hall | Student Poster Exposition2:30 pm – 4:00 pm Concurrent Sessions2:45 pm – 3:45 pm Business Advisory Council (By Invitation)4:15 pm – 5:15 pm Session | Annual Business Meeting II6:00 pm - 8:00 pm Academy Fundraiser Event at Howl at the Moon (Ticket Required)

TUESDAY, APRIL 197:00 am – 4:45 pm Registration/Help Desk7:00 am – 8:00 am Attendee Networking Breakfast7:00 am – 8:00 am Past Presidents & Chairs Breakfast (By Invitation)8:00 am – 9:30 am Concurrent Sessions9:45 am – 11:15 am Idea Exchange II12:00 pm – 1:30 pm Awards Luncheon | Recognition of the Board of Directors (Ticket Required)2:00 pm – 4:45 pm Concurrent Sessions5:30pm Dutch Treat Dinner at Maggiano’s Little Italy

WEDNESDAY, APRIL 207:00 am – 12:00 pm Registration/Help Desk7:00 am – 8:00 am Attendee Networking Breakfast8:00 am – 12:00 pm Concurrent Sessions

See pages 16 - 19 for the complete schedule

Schedule at a Glance

[email protected]

Today’s modern care environment

requires a pharmacy partner

who is there for you all the time –

and in real time.

Omnicare delivers.

From personalized service and low-cost

medications, to user-friendly technology

and enhanced clinical programs; Omnicare

delivers practical and innovative solutions to

help your staff deliver real care, in real time.

©2016 Omnicare

ACHCA 8.25x10.75_C.indd 1 3/4/16 11:14 AM

Dimensions Capacity

Meeting Room W×L×H Sq. Ft. Theater Schoolroom Conference U-Shape Reception Banquet

Franklin 1 49x33x11 1,625 100 46 46 215 130 1,540

Franklin 2 50x33x11 1,650 100 46 46 215 130 100

Franklin 3, 4, 5 & 6 (each) 42x30x11 1,245 75 35 35 160 110 100

Franklin 7 42x29x11 1,260 75 35 35 160 110 100

Franklin 8 50x30x11 1,500 90 46 46 200 120 320

Franklin 9 & 10 (each) 39x30x11 1,170 56 38 38 125 90 320

Franklin 11 44x30x11 1,330 85 38 33 170 110 400

Franklin 12 41x30x11 1,240 75 35 33 160 110 720

Franklin 13 43x30x11 1,290 75 35 33 160 110 100

Room 401, 402, 403 (each) 27x17x10 460 28 24 20 60 40 100

Room 404 27x19x10 515 28 26 20 60 40 100

Room 405, 406 & 410 (each) 26x21x10 545 28 – – 60 40 110

Room 407, 408, 409, 411 & 412 (each) 27x19x10 515 28 26 20 60 40 400

Room 413 16x27x10 415 24 20 20 40 30 –

Room 414 & 415 (each) 19x27x10 515 28 26 20 60 40 200

SESSION ROOMS

EXHIBIT HALL

REGISTRATIONBREAKFAST/BREAKS

DOWN TOLIBERTY BALLROOM

SESSION ROOMS

Philadelphia Marriott Downtown CONFERENCE SESSION ROOMS

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Philadelphia Marriott Downtown CONFERENCE SESSION ROOMS

Whether you are looking for distribution and business solutions, better support services or to offer a broader product selection, McKesson Medical-Surgical delivers comprehensive solutions to help you achieve better clinical and business outcomes.

Let us support your business so you can focus on providing the highest standards of quality care.

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Resources to Support Care

Distribution You Can Count On

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Hotel Dining

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Hotel Dining

Barbuzzo (Mediterranean Tapas) 1 ½ blocks from hotel110 S 13th St(215) 546-9300 | www.barbuzzo.com

Capital Grille (Steak & Seafood) 2 blocks from hotel1338 Chestnut St.(215) 545-9588 | www.thecapitalgrille.com

Chili’s Grill & Bar½ block from hotel1239 Filbert St(215) 569-0850 | www.chilis.com

Cibo Ristorante Italiano (Northern Italian) 2 blocks from hotel1227 Walnut St (215) 923-8208 | www.cibophiladelphia.com

Crown Fried Chicken (American) 1 block from hotel1101 Filbert St (215) 627-1314 | www.crownfriedchicken.com

Dinic’s (Sandwiches) 1 block from hotel1136 Arch St 215) 923-6175 | www.tommydinics.com

Hardrock Café (American) ½ block from hotel1113-31 Market Street (215) 238-1000 | www.hardrock.com

Kabuke Sushi (Asian) 1 block from hotel45 N. 13th Street (215) 567-8600 | www.kabukizasushi-hub.com

Lolita (Mexican) 1 ½ blocks from hotel106 S 13th St (215) 546-7100 | www.lolitaphilly.com

Maggiano’s Little Italy (Italian) ½ block from hotel1201 Filbert St (215) 567-2020 | www.maggianos.com

McCormick & Schmick’s (Seafood & Steak) 1 block from hotel1 S Broad (215) 568-6888 | www.mccormickandschmicks.com

Panera Bread (Sandwiches/Soups) 2 blocks from hotel48 N. 12th Street (215) 574-7678 | www.panerabread.com

Sang Kee Peking Duck House (Chinese) 1 block from hotel238 N. 9th St (215) 925-7532 | www.sangkeechinatown.com

Spice 28 (Asian) 1 block from hotel1228 Chestnut (215) 928-8880 | www.spice28.com

Dining Within 2 Blocks of Hotel


THE STAR SPANGLED BANNER LYRICSBy Francis Scott Key 1814I am putting out fires all day long with

compassion and strength.

This is a nurse leader. NADONA/LTC is here to support.

Does your nurse leader extinguish fires daily, managing the next crisis? Now is the time to take the lead by providing support and training to help keep up-to-date on industry changes and position your facility for ongoing success.

At NADONA/LTC, we understand, because we’ve walked in their shoes.

NADONA/LTC is the largest educational organization dedicated exclusively to nursing and administration professionals in long-term care and assisted living.

Just a few of the member benefits include nurse leader certification programs and professional development:

Nurse Leader Certification Programs:

• Infection Preventionist Board Certified

• Certified Director of Nursing in Long Term Care

• Geriatric Diabetic Certified Nurse

• Certified Licensed Practical Nurse in Long Term Care

• Certified Assisted Living Nurse

• Fellow of the Academy of Certified Directors of Nursing Administration

Professional Development:

INFECTION PREVENTION Series*Presented by: NADONA/LTC and Dr. Hudson Garrett, Jr.Cost: Members/FREE; Non-Members/$185 per webinar*Study resources for the new Infection Prevention Certification Exam.

NADONA/LTC impacts a nurse leader’s life in a real way. Isn’t it time you join?

Learn more at www.nadona.org.

toll free: 1-800-222-0539 fax: 513-791-3699


THE STAR SPANGLED BANNER LYRICSBy Francis Scott Key 1814

Oh, say can you see by the dawn’s early lightWhat so proudly we hailed at the twilight’s last gleaming?Whose broad stripes and bright stars thru the perilous fight,O’er the ramparts we watched were so gallantly streaming?And the rocket’s red glare, the bombs bursting in air,Gave proof through the night that our flag was still there.Oh, say does that star-spangled banner yet waveO’er the land of the free and the home of the brave?

On the shore, dimly seen through the mists of the deep,Where the foe’s haughty host in dread silence reposes,What is that which the breeze, o’er the towering steep,As it fitfully blows, half conceals, half discloses?Now it catches the gleam of the morning’s first beam,In full glory reflected now shines in the stream:‘Tis the star-spangled banner! Oh long may it waveO’er the land of the free and the home of the brave!

In Loving MemoryLois Dahlke-Schlicht – MN

Nicholas Demisay – FL

Helen Murphy – MA

Lloyd Nipple – PA

Raymond Rustige – MO

Deborah L. Schuna – Pathway Health

Heather Vassa – PA

K. Randall Webb - brother-in-law of James Farley – OH

In MemoriamIf tears could build a stairway,And memories a lane,I’d walk right up to HeavenAnd bring you home again. -- Author Unknown

Erling G. AndersonRenee Bainum, FACHCARobert Bainum, FACHCABarry N. Bortz, FACHCAMardell E. Brandt, FACHCARenee CarlsonDeborah L. ClarkDolores K. CristWilliam V. Day, FACHCARebecca D. DeRousse, CNHA,

FACHCABill Dillane, FACHCALeo Eisenberg, FACHCAJames L. Farley, CNHA, FACHCAMark J. Finkelstein, CNHA,

FACHCAJoe B. Havens, FACHCACarole Henry-Wightman,

FACHCAMariellyn F. Hill, FACHCAPatricia A. Iannetta, FACHCAKathy J. Isbister, FACHCASonja L. Johnson, FACHCAJ.S. ‘Parker’ Jones, IV, FACHCA,

Retired Emeritus Certified Paul JoyceBeth KlebKeith R. Knapp, PhD, CNHA,

FACHCABarbara H. Korpela, FACHCAJoan E. LawrenceTimothy J. Legg, PhD, CNHA,

FACHCAAlfred E. McGregorKevin R. McMahon, FACHCAMary K. Mutzig

William D. MutzigEdward B. Newman, FACHCAArmella Oblak, FACHCAAlbert C. Parton, FACHCACharles E. Peterson, FACHCATheodore B. Podkul, FACHCABrian E. Pryor, FACHCAMichael C. Richards, FACHCAGary Riffe, FACHCA, Retired

Emeritus CertifiedCharles Robinson, CNHA,

FACHCADebra A. Sabato, FACHCAMary Louise Sayles, FACHCACharles F. Shelton, CNHA,

FACHCAChristian B. Shelton, Esq.,

FACHCADoris F. Shelton, FACHCAStephen J. Shelton, CNHA,

FACHCAWilma D. Shurlow-Phillips,

FACHCARobert V. Siebel, CNHA, FACHCAC. William Spencer, PhD, FACHCAWesley P. Sperr, FACHCAJohn A. Spila, FACHCATerrie Stanton-Nance, FACHCAJames D. R. Steven, FACHCABarbara G. Strombeck, FACHCARichard Thorpe, FACHCARobert W. White, FACHCALinda WoodThomas E. Woods, FACHCAGlenda Zielski, FACHCA

ACHCA Life Members


INDIVIDUAL AWARDSThe Awards Program and Luncheon is sponsored by the Connecticut Chapter, Georgia Chapter, New Jersey Chapter, New York Chapter, Ohio Chapter and Rhode Island Chapter.

Outstanding Member AwardIsrael Ray, CNHA, FACHCA, Elizabethtown, KY

New Nursing Home Administrator AwardKathryn Lasewicz, Southbury, CT

Public Service AwardDan Cohen, Mineola, NY

Education AwardMelanie Eaton, FACHCA, Lewisburg, KY

Journalism AwardKathleen Mears, Marion, OH

AIT Preceptor AwardKathleen Pajor, FACHCA, Milford, CT

Business Partner AwardHarmony Healthcare International, Topsfield, MA

Champion AwardEthica Health and Retirement Communities, Gray, GA

Distinguished Nursing Home Administrator AwardMarnie Talamona, FACHCA, Danbury, CT

Distinguished Service to ACHCA AwardSusan Farris, FACHCA, Springtown, TX

Chair’s AwardTo be announced

CHAPTER/DISTRICT ACHIEVEMENT AWARDSDistrict 1: New England AllianceConnecticut Chapter: Increase in AIT/Student Membership Increasing Sponsorship Revenue & ParticipationGeorgia Chapter: Professional AdvancementIndiana Chapter: Educational Offerings Membership Recruitment Membership RetentionNew Jersey Chapter: Ethics Matter in New JerseyTexas Chapter: Leadership Development Initiatives

W. PHILLIP MCCONNELL STUDENT SCHOLARSHIPSponsored by the Ohio ChapterEmily Webber, OhioIlana Weisberg, Ohio

STUDENT POSTER PRESENTERSThe Student Poster Exposition is supported by The New England Alliance

Jacqueline Barbarito, The George Washington University

Madeline Brown, Towson University

Jaclyn Donohue, The George Washington University

Savannah Echols, Middle Georgia State University

Carmen Flunker, University of Wisconsin-Eau Claire

Megan Van De Hey, University of Wisconsin-Eau Claire

Thomas Link, The George Washington University

Vanna Lucke, Georgia Southwestern State University

Julius Mbeboh, Towson University

Stephanie Molnar, Western Kentucky University

Samantha Paider, University of Wisconsin Eau Claire

Liberty Pertiwi, The George Washington University

Nathaniel Sproat, University of Wisconsin-Eau Claire

Justin Teal, University of Wisconsin-Eau Claire

Amanda Waid, Western Kentucky University

Andor Zac-Williams, Middle Georgia State University

ELI PICK FACILITY LEADERSHIP AWARDSSponsored by eHealth Data SolutionsMichael Barry, CNHA, FACHCA, Bolingreen Health and Rehabilitation, Macon, GALisa Bohlman, Derby Green Nursing Home, Derby, VTJeanine Brooks, CNHA, Winthrop Health and Rehabilitation, Rome, GABarbara Bush, Wooster Community Hospital SNF, Wooster, OHTroy Churchill, Healthpark Care Center, Inc., Ft. Myers, FLSusan Cornell, Bayberry Commons, Pascoag, RIKenneth DeLisi, Morgan Health Center, Johnston, RIMargaret Donegan, The Glen at Willow Valley, Lancaster, PAJerry Enella, Sapphire Center for Rehab & Nursing of Central Queens, Flushing, NYPeggy Farrington, St. Joseph’s Rehabilitation and Residence, Portland, MELori Ferrante, Elizabeth Seton Residence, Wellesley Hills, MAMark Finkelstein, CNHA, FACHCA, Hughes Health and Rehabilitation, West Hartford, CTJeff Ginn, Comer Health and Rehabilitation, Comer, GAWilliam Hamilton, Bayshore Health Care Center, Holmdel, NJAnne Holladay, CNHA, FACHCA, Susquehanna Health Skilled Nursing &

Rehabilitation Center, Muncy, PAPatricia Horn, Cedar Hill Health Care Center, Windsor, VTCarmela Kane, Renaissance Healthcare & Rehabilitation Center, Philadelphia, PAGregory Karr, FACHCA, German Centre for Extended Care, Boston, MAMary Ellen Keane, Sunnyside Manor, Inc., Manasquan, NJRobert Kovacs, Hunterdon Care Center, Flemington, NJJeffrey Lacroix, Rumford Community Home, Rumford, MELisa Lalumia-Kranis, Franciscan Oaks HC, Denville, NJHelaine Ledany, CNHA, FACHCA, Buckingham at Norwood, Norwood, NJBelinda Leung, Bellaken Skilled Nursing Center, Oakland, CALaura Lines, CNHA, Dawson Health and Rehabilitation, Dawson, GABrian McBee, St. Paul’s McColl Family Health Care Center, San Diego, CAJacquelyn McCarthy, Bethany Skilled Nursing Facility, Framingham, MAWinsome McLean-Davis, Harlem Center for Nursing & Rehabilitation, LLC, New York, NYNorma Morgan, CNHA, FACHCA, Effingham Co. Extended Care Facility, Springfield, GAJack Mueller, Holy Cross Village at Notre Dame, Notre Dame, INMelissa Prevey, South Kingstown Nursing & Rehabilitation Center, West Kingston, RIJulie Prins, Oak Hammock at the University of Florida, Inc., Gainesville, FLAnthony Restaino, CNHA, FACHCA, Grand Manor Nursing and Rehabilitation

Center, Bronx, NYCharles Robinson, CNHA, FACHCA, Sadie G. Mays Health & Rehabilitation Center,

Atlanta, GAMichael Rosenblut, Parker Jewish Institute for Health Care & Rehab, New Hyde Park, NYRoxie Severance, CNHA, FACHCA, Morrison Nursing Home, Whitefield, NHSteven Smyth, CNHA, FACHCA, San Simeon by the Sound Center for Nursing &

Rehabilitation, Greenport, NYMitchell Teller, FACHCA, Hillside Manor Rehabilitation and Extended Care Center,

Jamaica Estates, NYLorraine Tilstra, CNHA, Ridgewood Manor Health and Rehabilitation, Dalton, GACarl Young, Bedford Care Center of Hatties, Hattiesburg, MSKaren Zobel, The Baptist Home at Brookmeade, Rhinebeck, NY

2016 ACHCA Honorees


2016 ACHCA Honorees Discover the Rewards of Professional Advancement

The American College of Health Care Administrators is the only professional association dedicated to long-term and continuing care administrators. Because ACHCA’s mission is to promote and recognize leadership excellence within the profession, we offer two tracks for advancement that afford you the opportunity to develop professionally – and be recognized for your achievements.

Professional Certification Certified Nursing Home Administrators (CNHA) Certified Assisted Living Administrators (CALA) This ACHCA program certifies professionals who have demonstrated the knowledge, skills, values and leadership experience consistent with the high standards of management necessary to provide quality services to residents, families, and communities. In addition, the program provides visible and tangible evidence of public accountability for the efficient delivery of quality health care. In a 2012 survey conducted by Advance magazine, CNHA qualified administrators made $15,528 more than the typical LTC administrator. Reasons to Pursue Professional Certification: National recognition Eligibility for State licensure in several states Commitment to the public Enhancement of the profession Personal satisfaction and sense of achievement Employer recognition ACHCA recognition

Advancement to Fellow

The designation of Fellow signifies the highest level of achievement within ACHCA. Obtaining this level of achievement in your profession is your opportunity to tout your hard work in long term care and to demonstrate your continued commitment to staff, residents, and community. Fellowship is a mark of distinction that others recognize and respect. Once you have advanced to Fellow status, it is a designation that you keep for life as long as you maintain your ACHCA membership. In a 2012 survey conducted by Advance magazine, FACHCA qualified administrators made $35,842 more than the typical LTC administrator. ACHCA Fellowship is a gift you give yourself that reflects your commitment to your chosen career. Explore the advancement opportunities available to you through The American College of Health Care Administrators, visit www.achca.org or call (202) 536-5120.


developmentNEWLY ADVANCED FELLOWS

NEWLY CERTIFIED ADMINISTRATORS

RETIRED EMERITUS CERTIFIED

Alfredo Alvarado, FACHCALowell Fein, FACHCA

Andrew Goodsell, FACHCABhakti Gosalia, FACHCA

Julie Howland, FACHCARobert Jones III, CNHA, FACHCA

Timothy Mcadoo, FACHCABlair Quasnitschka, FACHCA

Marnie Talamona, FACHCAJohn Thompson, PhD, FACHCADiana Wilks, CNHA, FACHCA

Regina Bell, CNHAJoshua Bowman, CNHA

Richard Brady, CNHAJeanine Brooks, CNHAJohnnie Brooks, CNHA

Lisa Burk, CNHACarla Collins, CNHA

Joel Clausen, CNHAAndrea Hartley, CNHA

Stacey Hill, CNHAMike Kerbs, CNHA

Matthew Lessard, CNHACarolyn Lucke, CNHA

Christopher Murray, CNHA

Timothy Nelson, CNHANancy Pearson, CNHAKevin Seabury, CNHALorraine Tilstra, CNHAGary Trullinger, CNHAKeith Wilson, CNHA

Daniel Farley, PhD, Fellow Emeritus, Retired Emeritus CertifiedMarianna K. Grachek, FACHCA, Retired Emeritus Certified

Susan Hoffman, FACHCA, Retired Emeritus CertifiedJ.S. Jones IV, FACHCA, Retired Emeritus Certified

Professional

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Diagnostic Laboratories & RadiologyLeaders in Quality Measure Solutions and Bundled Services


NEWLY ADVANCED FELLOWS

NEWLY CERTIFIED ADMINISTRATORS

RETIRED EMERITUS CERTIFIED

Providing bedside diagnostics and mobile clinicalservices to patients wherever they call home.

H E A L T H S E R V I C E S

®

and its family of companies is a proudsponsor the ACHCA

www.TridentUSAHealth.com

Diagnostic Laboratories & RadiologyLeaders in Quality Measure Solutions and Bundled Services


CONFERENCE SUPPORTERSCarriage Healthcare Companies - Past President & Chair’s

BreakfastChristian Care Communities - Past President & Chair’s

BreakfasteHealth Data Solutions – Eli Pick Facility Leadership AwardsGeorgia Chapter of ACHCA - Awards Program & LuncheonJani-King – Refreshment BreakNew Jersey Chapter of ACHCA - Awards Program &

LuncheonOhio Chapter of ACHCA - Awards Program & Luncheon

Partners Pharmacy - Refreshment BreakUW-Eau Claire Center for Health Administration and

Aging Services Excellence (CHAASE) – Student Poster Presenter Gifts

PRECONFERENCE SEMINARSponsored by: Encore Rehabilitation Services

DiamondOmnicare Pharmacy Services (Chair’s Reception)

PlatinumMcKesson Medical-Surgical (Exhibit Hall Lunch)

New England Alliance (Howl at the Moon Fundraiser, Student Poster Exposition, and Memo Pad)

BronzeConnecticut Chapter - Awards Program & LuncheonDirect Supply* - Mentoring Program SessionPharMerica - Daily Highlight Emails

SilverCornell Communications, Inc* - Pocket Schedule & LanyardsMassachusetts Chapter of ACHCA - Professional

Advancement LuncheonNew York Chapter - Awards Program & LuncheonRhode Island Chapter of ACHCA - Awards Program &

LuncheonSenior Rehab Solutions* - Board of Directors’ DinnerTalyst - Keynote Presentation presented by Kevin Reilly

* Business Affiliate Member

Thanks

the EXPERTS in NURSE CALL

INTRODUCEa touch pad

communication system

With theinform app and

touch screenhandsets you can:

- Upgrade your current call system

- Measure Staff Performance

- Increase Resident and Family satisfaction

- Generate new revenue via internet & VoiP telephone service

More Information800-558-8957

[email protected]

A callfrom whomand when?

Tabulatesthe reason for

the call.

Who tookthe call?

Where is theresident

calling from?


DiamondOmnicare Pharmacy Services (Chair’s Reception)

PlatinumMcKesson Medical-Surgical (Exhibit Hall Lunch)

New England Alliance (Howl at the Moon Fundraiser, Student Poster Exposition, and Memo Pad)

Thanks

the EXPERTS in NURSE CALL

INTRODUCEa touch pad

communication system

With theinform app and

touch screenhandsets you can:

- Upgrade your current call system

- Measure Staff Performance

- Increase Resident and Family satisfaction

- Generate new revenue via internet & VoiP telephone service

More Information800-558-8957

[email protected]

A callfrom whomand when?

Tabulatesthe reason for

the call.

Who tookthe call?

Where is theresident

calling from?


SATURDAY, APRIL 16 - 8:30 AM - 2:45 PM

PRECONFERENCE PROGRAM – 4.5 CEs | Sponsored by Encore Rehabilitation Services

Risk Management for Skilled Facility Ownership, Operational and Clinical Managers: 2016 UpdateLeah Klusch, FACHCA | RC, FN, LD | Franklin 1

The focus of the annual preconference program is a review of primary risk management issues facing senior management and ownership in 2016. This will be a fast paced educational session with resources to support current policies and compliance rules. Data base issues will focus on the MDS 3.0 Assessment and billing documentation. Compliance rules with current updates and policy statements will be discussed. Audit activity will be discussed identifying key payment and data base issues that precipitate oversight and audits. CMS has released new survey protocols and tasks related to MDS Accuracy and Dementia care which must be included in staff training and operational focus.

This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) and approved for 4.50 clock hours and 4.50 participant hours.

CONFERENCE OBJECTIVESAt the conclusion of the conference, participants will be able to:1. Apply leadership, management, and marketing concepts to post-acute and long term care administration.2. Explore new protocols and practices for the management and treatment of post-acute and long term care residents.3. Identify key changes in federal regulations affecting the post-acute and long term care field.

CONTINUING EDUCATIONThe American College of Health Care Administrators (ACHCA) is a Certified Sponsor of professional continuing education with the National Association of Long Term Care Administrator Boards (NAB).

This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) and approved for 14.50 clock hours and 8.50 participant hours. (NHA Only).

This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) and approved for 49.00 clock hours and 21.50 participant hours. (NHA/RCAL).

*A total of 20.5 continuing education participant hours (21.5 for those who have earned ACHCA professional certification or Fellow status and attend the Professional Advancement Lunch) are available for this conference.

CE ATTENDANCE VERIFICATION REQUIREMENTTo ensure attendees are exposed to the entire content of the session and benefit from the established learning objectives, CE credit cannot be granted to attendees who arrive more than a few minutes late or leave prior to the conclusion of the session, including the Q&A and interactive components of a session. ACHCA’s ability to offer CE credits is dependent upon our adherence to the NAB attendance policy and verification procedures. ACHCA will verify CE credit eligibility by using the attendance data obtained onsite and email certificates of attendance within 4 weeks of the conference conclusion.

Time CEs Franklin 1

7:30 am - 2:45 pmA1900. Preconference: Risk Management for Skilled Facility Ownership, Operational and Clinical Managers: 2016 Update Sponsored by Encore Rehabilitation Services.

7:30 am - 8:30 am Preconference Registration

8:30 am - 10:00 am 1.5 Preconference (Leah Klusch) RC, FN, LD

10:00 am - 10:15 am Refreshment Break

10:15 am - 11:45 am 1.5 Preconference (Leah Klusch) RC, FN, LD

11:45 am - 1:15 pm Lunch on your Own

1:15 pm - 2:45 pm 1.5 Preconference (Leah Klusch) RC, FN, LD

50th Annual Convocation ScheduleSATURDAY, APRIL 16

50th Annual Convocation Schedule


50th Annual Convocation Schedule

Legend: RC Resident Centered CareHR Human ResourcesFN FinanceEV EnvironmentLD Leadership & ManagementAL* Assisted Living (indicates NAB Approved for RCAL)MNT Mentoring (applies towards mentoring credential)NS Nursing (indicates nursing credit will be issued by the Florida Board of Nursing)^ These sessions are part of the Leadership Development Institute and are open to all attendees

50th Annual Convocation ScheduleSUNDAY, APRIL 17

Time CE

7:00 am - 5:30 pm Registration/Help Desk Open (Franklin Ballroom Foyer)

7:15 am - 8:15 am Attendee Networking Breakfast (Franklin Ballroom Foyer)

8:15 am - 9:00 am Annual Business Meeting I | No CE Credit (Liberty Ballroom)

9:00 am - 10:00 am 1.0 100. Keynote Presentation: Leading In Times of Adversity-Keynote Presentation (Liberty Ballroom) Kevin Reilly HR, LD, AL*, NS Sponsored by Talyst


Conference Room 411-412 Franklin Hall 1 Franklin Hall 2 Franklin Hall 3 Franklin Hall 4

10:15 am - 11:45 am 1.5

201. Managing Therapy Service Delivery in the Evolving World - Kris Mastrangelo & Martha Schram | LD

202. Lean Management Principles in Nursing Homes - Stephen Katz | FN, LD

203. Discharge Strategies for Behavior and Failure to Pay - Sean Fahey, JD | RC, LD, AL*

204. Using Technology to Improve Staff Efficiency, Reimbursement, and Transitions of Care - Fred Chambers | RC,HR, LD, NS, AL*

205. Taking your Mentoring Relationship and Program to the Next Level - Douglas Olson, PhD, FACHCA & Mentoring Panel | LD, HR, MNT, AL* Sponsored by Direct Supply

11:45 am - 1:15 pm Lunch on Your Own

11:45 am - 1:15 pm 1.0 300. Professional Advancement Lunch: Leading by Empowerment and Motivation - Kevin Reilly | HR, LD, AL*, NS (Liberty Ballroom) Sponsored by Massachusetts Chapter of ACHCA (Ticketed Event)

1:15 pm - 1:30 pm Transition Break

Conference Room 411-412 Franklin Hall 1 Franklin Hall 2 Franklin Hall 3 Franklin Hall 4

1:30 pm - 3:00 pm 1.5

401. Turning Managers into Leaders: The Art of Mentoring^ - David Wolf, PhD, CNHA, CALA, CAS, FACHCA | HR, LD, MNT, NS, AL*

402. Medicare in 2016 and Beyond - Patricia Boyer | RC, HR, FN, LD

403. Engage: Don’t Just Age! - Elisa Bovee & Jon Di Gesu | RC, LD

404. Competitive Advantages that Generate Census Growth - Luke Fannon | LD, AL*

3:00 pm - 3:15 pm Refreshment Break Sponsored by Jani-King

3:15 pm - 4:15 pm 1.0

501. Principles of Strategic Planning-Inspiration from “The Art of War”^ - Cecilia Sepp, CAE | LD, AL*

502. How to Use Federal Regulations to Protect Yourself from MCOs - Chad Bogar, JD | RC, FN, AL*

503. Your Employees Want to Hear You: How to Speak Their Language - Richard Osbaldiston, PhD & Kelly Osbaldiston | HR, LD, NS, AL*

504. Alchemy: Getting The New Marketing Mix Right - CC Andrews | LD, AL*

505. Is Your Organization Financially Healthy? - Julie Bilyeu | FN, AL*


4:30 pm - 5:30 pm 1.0

601. Staffing by Acuity-How Does Your Facility Compare? - Patricia Boyer | RC, FN, LD

602. Blending Social and Medical Models for Optimal Dementia Care - Anne Ellett | RC, LD, AL*

603. Contracting with ACOs and Other Multiprovider Arrangements - John Durso, JD | FN, LD, AL*

604. Privacy and Security Breaches in Healthcare - Michelle O’Neill, PhD & Debra Valent | RC, FN, LD, NS, AL*

605. Take the Drama out of Membership (No CE)^ - Cecilia Sepp, CAE | LD, AL*

6:00 pm - 8:00 pm ACHCA Chair’s Reception Sponsored by Omnicare (Liberty Ballroom)


50th Annual Convocation ScheduleMONDAY, APRIL 18

Time CE


7:00 am - 8:00 am Attendee Networking Breakfast (Franklin A Foyer)

Conference Room 411-412 Franklin Hall 1 Franklin Hall 2 Franklin Hall 3

8:00 am - 9:30 am 1.5 701. Five Key Data Base Operations Every Leader Needs to Understand (Changes to The MDS 3.0 Data Set ) - Leah Klusch, FACHCA | RC, FN, LD

702. Unraveling the Tangled Web of VBP, MSSP, ACOs, CCRJ and BCPI - Maureen Hedrick & Jennifer Leatherbarrow | FN, LD, NS, AL*

703. Creating a Culture of Retention - Susan Misiorski | RC, HR, NS, AL*

704. ICD-10 for Post-Acute Care Executives - Leah Killian-Smith | FN

9:30 am - 9:45 am Refreshment Break Sponsored by Partner’s Pharmacy

9:45 am - 11:15 am 1.5 800. Idea Exchange 1 (Liberty Ballroom)

11:15 am - 11:30 am Transition Break

11:30 am - 2:30 pm Exhibit Hall Open| Lunch in the Exhibit Hall Sponsored by McKesson | Student Poster Exposition Sponsored by New England Alliance (Franklin Hall B)


2:30 pm - 4:00 pm 1.5 901. Emergency Preparedness – Armed Intruder / Active Shooter - Ray Miller | HR, EV, LD, NS, AL*

902. Lessons Learned from a Healthcare Data Breach - Brian Courtney | LD, FN, AL*

903. Root Cause Analysis Made Easy - Denise Wassenaar & Diane Vaughn | RC, NS, AL*

904. ACHCA Professional Certification Readiness - Sharon Colling, CNHA, CALA, FACHCA | HR, LD, AL*

2:45 pm - 3:45 pm Business Advisory Council (Conference Room 404) (By Invitation Only)

4:00 pm - 4:15 pm Refreshment Break

Conference Room 411-412 Franklin Hall 1

4:15 pm - 5:15 pm 1.01001. Fraud and Embezzlement: Lessons from the Trenches - Angela Morelock | RC, HR, EV, LD, NS, AL* Annual Business Meeting II | No CE Credit

6:00 pm - 8:00 pm Academy Fundraiser Event Sponsored by New England Alliance (Howl at the Moon) (Ticketed Event)

TUESDAY, APRIL 19Time CE


Franklin Hall A Foyer Conference Room 404

7:00 am - 8:00 am Attendee Networking BreakfastPast Presidents and Chair’s Breakfast Sponsored by Carriage Healthcare Companies & Christian Care Communities (Invitation Only)


8:00 am - 9:30 am 1.5

1101. Long-Term Care Emergency Preparedness: Are We Ready? - Mary Helen McSweeney-Feld, PhD | EV, LD, AL*

1102. Mind your P’s and Q’s: SNF Tips for Quality Outcomes - Keri Hart & Elisa Bovee | RC, LD, NS

1103. The New World of Managed Care: Creating Operational Strategies for Success - Lisa Thomson | FN, LD

1104. How to Reduce Expenses by Increasing Employee Engagement - Joe Caracci | HR,FN, AL*


9:45 am - 11:15 am 1.5 1200. Idea Exchange 2 (Conference Room 411-412)

11:15 am - 12:00 pm Transition Break | Awards Ceremony Rehearsal (Liberty Ballroom)


50th Annual Convocation ScheduleTUESDAY, APRIL 19 con’t

WEDNESDAY, APRIL 20

Time CE


Franklin Hall A Foyer Conference Room 404

7:00 am - 8:00 am Attendee Networking BreakfastPast Presidents and Chair’s Breakfast Sponsored by Carriage Healthcare Companies & Christian Care Communities (Invitation Only)


8:00 am - 9:30 am 1.5

1101. Long-Term Care Emergency Preparedness: Are We Ready? - Mary Helen McSweeney-Feld, PhD | EV, LD, AL*

1102. Mind your P’s and Q’s: SNF Tips for Quality Outcomes - Keri Hart & Elisa Bovee | RC, LD, NS

1103. The New World of Managed Care: Creating Operational Strategies for Success - Lisa Thomson | FN, LD

1104. How to Reduce Expenses by Increasing Employee Engagement - Joe Caracci | HR,FN, AL*


9:45 am - 11:15 am 1.5 1200. Idea Exchange 2 (Conference Room 411-412)

11:15 am - 12:00 pm Transition Break | Awards Ceremony Rehearsal (Liberty Ballroom)

12:00 pm - 1:30 pm Awards Luncheon|Recognition of the Board of Directors (Liberty Ballroom) (Ticketed Event)



2:00 pm - 3:30 pm 1.5

1301. Person-Centered Dementia Care & CMS - Susan Gilster, PhD, FACHCA | RC, HR, EV, LD, NS, AL*

1302. Reducing Readmissions: Introducing a New Resident/Family Guide - David Wolf, PhD, CNHA, CALA, CAS, FACHCA | RC, LD, NS, AL*

1303. The Board Development Cycle - Dottie Schindlinger | HR, FN, AL*

1304. Known by the Company you Keep - Sean Cannone, DO, Mary Lea Habegger & Charity Hefley-Leigh | LD, NS, AL*


3:45 pm -4:45 pm 1.0

1401. Customer Experience: Leadership Drives Customer Satisfaction Outcomes - Susan Gilster, PhD, FACHCA | RC, HR, EV, LD, NS, AL*

1402. Lessons from a CMS Funded Project on Culture Change - Denise Boudreau-Scott, Michele Ochsner, PhD & Sonya Barsness | RC, NS, AL*

1403. Content Marketing: What’s All the Buzz About? - CC Andrews | LD, AL*

1404. The Future is Now! Telemedicine is Here! - Lowell Feldman | RC, LD, AL*

5:30 PM Dutch Treat Dinner (Maggiano’s Little Italy)

Time CE


7:00 am - 8:00 am Attendee Networking Breakfast (Franklin A Foyer)

Conference Room 411 - 412 Franklin Hall 1

8:00 am - 9:30 am 1.5

1501. Why is Grandma Screaming? Improving QOL in LTC - Barbara Speedling | RC, NS, AL*

1502. Navigating New Reimbursement Models in LTC: Looming Changes for SNF Providers - Maureen McCarthy | FN, NS


9:45 am - 10:45 am 1.0

1601. The 4C’s - Computers, Cyber, Crime and Coverage - Rafael Haciski, Esq & Bette McNee | RC, FN, LD, NS, AL*

1602. Resident-Driven Memory Care: Creating Supportive Environments - Cameron Camp, PhD, Charles Schreckenberger, William Kotich & Vincent Antenucci | RC, EV, NS, AL*

10:45 am - 11:00 am Transition Break

11:00 am - 12:00 pm 1.01701. Avoiding and Defending Nursing Home Litigation! - Lynne Nahmani, JD & Rosalind Herschthal, JD | FN, LD, AL*

1702. Post-Acute As a Black Hole - James Lomastro, PhD | LD, NS, AL*


Session DescriptionsSession DescriptionsSUNDAY, APRIL 17, 2016

9:00 AM – 10:00 AM

100. Keynote Presentation: Leading In Times of Adversity-Keynote PresentationKevin Reilly | HR, LD, AL*, NS | Liberty Ballroom

Kevin Reilly speaks from the heart and uses his own life as a lesson on how all of us can prevail from bad luck, adversity and pain to find the very best in ourselves. His ability to motivate any kind of group - from school kids to employees of Fortune 500 companies - is enhanced by his gift of tackling an audience and not letting go.

Kevin Reilly may have lost his arm to cancer, but the former Philadelphia Eagles football player gained something in return: a unique understanding of what it takes to fight back and win. Kevin’s struggle began in 1976 when a tragic chain of events ended his NFL football career – and almost ended his life. Kevin’s story isn’t merely about survival; it is a tale about faith, resiliency of the human spirit, and rising from the ashes. His story is about finding that your greatest adversary is yourself, and small victories happen when no fans are cheering you on…only the faintest whisper from above telling you that sometimes you have to fall to fly.

10:15 AM – 11:45 AM

201. Managing Therapy Service Delivery in the Evolving WorldKris Mastrangelo & Martha Schram | LD | Room 411-412As policy, regulatory, and quality initiatives drive changes across the healthcare continuum, skilled nursing and assisted living facilities must navigate the evolving culture and demographics in the post-acute care market place. As a result, the impact to provider decision making, patient care, and operational excellence is being felt at all levels in our industry. Rehabilitation is key to patient-centered care in the SNF and ALF environment. Alternative payment models and shifts in the regulatory landscape have a powerful effect on how rehabilitation services and care are delivered. Providers are being challenged with developing new strategies to help win and compete in this ever-changing environment.

202. Lean Management Principles in Nursing HomesStephen Katz | FN, LD | Franklin Hall 1This session will introduce LEAN principles and staff engagement. Participants will hear of how an interdisciplinary team, co-Lead by management and direct care staff learned core Lean concept and analytical tools and applied them successfully to reduce waste, improve efficiency, and reduce costs.

203. Discharge Strategies for Behavior and Failure to PaySean Fahey, JD | RC, LD, AL* | Franklin Hall 2Involuntary discharge situations affect skilled nursing and assisted living facilities when residents, families and others are disruptive or abusive. Session will look at legal and operational aspects of these challenging events. Session will also address operational considerations, including risk and regulatory analysis, as well as, criminal and civil aspects. Session will also discuss the entire discharge process and the impact of the proposed regulations.

204. Using Technology to Improve Staff Efficiency, Reimbursement, and Transitions of CareFred Chambers | RC, HR, LD, NS, AL* | Franklin Hall 3Technology is an enabler of performance. It is not the end game, rather the tool to help administrators and managers achieve their objectives of an efficient staff, maximizing reimbursement, achieving positive outcomes and interacting with external healthcare providers.

205. Taking your Mentoring Relationship and Program to the Next LevelDouglas Olson, PhD, FACHCA & Mentoring Panel | LD, HR, MNT, AL* | Franklin Hall 4This interactive session is geared towards persons involved with or interested in the important issue of mentoring the next generation of leaders and ACHCA’s critical role to support this professional need for long term care. The session is built on the reality that a mentoring program meets development needs for individuals and also requires organizational coordination at a variety of levels. It will focus on the key requirements and needs for an effective program at a chapter level, answer the question of how develop effective mentor-protégé relationships, and panelists will discuss the progress, obstacles and opportunities for professionals, organizations and associations with this essential value added membership service.

1:00 PM – 3:00 PM

401. Turning Managers into Leaders: The Art of MentoringDavid Wolf, PhD, CNHA, CALA, CAS, FACHCA | HR, LD, MNT, NS, AL* | Room 411-412This presentation will focus on the current strategic issues surrounding the mentoring process in long-term care. Some of these issues include: mentor/protégé selection process, formal vs. informal mentoring programs, onsite vs. online mentoring, understanding the organizational goals of the program, cost factors, program design and development, setting up the initial lines of communication and trust, and creating the process to providing evaluation and feedback to the participants.

402. Medicare in 2016 and BeyondPatricia Boyer | RC, HR, FN, LD | Franklin Hall 1Over the last few years, we saw many changes in the Medicare payment systems with implementation of MDS 3.0 and RUGs 4 in 2010, refinement of Medicare coverage rules including change of therapy assessments, clarifications in modification and inactivations and therapy rule changes for rehab medium. In the last year, Medicare has been relatively quiet but not anymore. Get ready for major changes in 2016 – 2018. This workshop will summarize the most recent changes, but then we will dive into the upcoming anticipated changes. We will review areas including re-hospitalization measures, the Impact Act of 2014 and its impact on you, initiatives for Medicare shared savings, managed Care, electronic health records, and new staffing submission requirement.


403. Engage: Don’t Just Age!Elisa Bovee & Jon Di Gesu | RC, LD | Franklin Hall 2This presentation will take the learner on a journey to understanding how engagement benefits quality of life at all stages and how it can impact patients as they travel the care continuum. As health care leaders, we will explore tools and trends such as social media, culture change and quality care initiatives. This presentation will provide insight on how engagement can amplify quality of life among residents when incorporated into daily activities and programming. Furthermore, engaging the health care worker by imparting knowledge of regulations, current and proposed, as well as reimbursement and compliance issues will be the catalyst for strategic planning that will lead to engagement and result in high quality deliverables and outcomes.

404. Competitive Advantages that Generate Census GrowthLuke Fannon | LD, AL* | Franklin Hall 3Outcomes are statistical measurements of clinical and care delivery excellence and represent an opportunity for skilled nursing facilities and assisted living communities to create competitive advantages. Outcomes such as hospital re-admission rates, return to home rates, quality of care indicators and resident/patient satisfaction scores position providers for inclusion in ACO’s and increased marketing share. Examples of Marketing strategies and tactics created around outcomes and competitive advantages demonstrated to increases qualified referrals and admissions will be presented.

3:15 PM – 4:15 PM

501. Principles of Strategic Planning-Inspiration from “The Art of War”Cecilia Sepp, CAE | LD, AL* | Room 411-412Organizations use the strategic planning process to assess their environment, to evaluate their resources, and to define issues affecting their business model. Ultimately, long-term goals are established that will support the mission of the organization. The correct application of strategy and tactics in support of the mission is vital to the ongoing success of the organization – bringing all aspects of your organization into the development and implementation of the plan builds a stronger organization by more efficiently using resources and delivering what your target audiences want and need. The master of strategy is Sun-Tzu, author of “The Art of War.” While developed as a manual on military strategy, this ancient and modern text continues to inspire business and political strategy today. Be inspired by Sun-Tzu’s methods and learn how these can help your organization create success.

502. How to Use Federal Regulations to Protect Yourself from MCOsChad Bogar, JD | RC, FN, AL* | Franklin Hall 1The first part of the presentation will address the most prevalent issues that long-term care administrators are having with MCO’s—from onerous claim submission periods to delayed payments. The second part of the presentation will address the numerous remedies, which Congress and CMS have specifically created for providers. Long-term care administrators have these available to them to remedy each of the issues that are cutting into their revenue and profits.

503. Your Employees Want to Hear You: How to Speak Their LanguageRichard Osbaldiston, PhD & Kelly Osbaldiston | HR, LD, NS, AL* | Franklin Hall 2As a leader, communication with the younger generation can feel like a struggle, but effective communication is a fundamental component of a healthy facility. A paradigm shift is needed such that employees actually want to hear what leaders are communicating to them. We will show you the essence of creating new conversations that defy the old conventions and leave employees feeling supported, empowered, and satisfied in their jobs.

504. Alchemy: Getting The New Marketing Mix RightCC Andrews | LD, AL* | Franklin Hall 3While the old tried and true marketing strategies and tactics are often still relevant, they are not nearly enough anymore. Learn the components of a modern day marketing mix. Digital marketing, inbound, outbound, social media, marketing automation, reputation management, referral marketing, community relations, and more...learn how to leverage them all effectively.

505. Is Your Organization Financially Healthy?Julie Bilyeu | FN, AL* | Franklin Hall 4Do you have a true picture of the reality of your organization’s financial health? In this session, BKD long-term care experts will discuss common misconceptions that provider leadership may have around effectively managing revenue cycle performance. The effects of revenue cycle mismanagement can snowball and quickly result in poor financial health. It is possible to implement some key strategies to help improve reimbursement and cash flow consistency without drowning in details.

4:30 PM – 5:30 PM

601. Staffing by Acuity-How Does Your Facility Compare?Patricia Boyer | RC, FN, LD | Room 411-412More changes are occurring in the industry and it has become even more important to understand how acuity of care affects staffing in facilities. This workshop will dive into the staffing calculations being utilized to evaluate the five star staffing component, discuss how surveyors may be utilizing these numbers to evaluate your compliance with staffing requirements, and evaluate how you can meet these challenges. In addition, we will focus on the MDS Focused Surveys which expanded nationwide in 2015 and will now add a staffing component. You will walk away with a staffing tool that can be implemented to assist you in monitoring your facility acuity and staffing.

602. Blending Social and Medical Models for Optimal Dementia CareAnne Ellett | RC, LD, AL* | Franklin Hall 1Providing excellent care for residents living with dementia is a complex endeavor. Following a social model that solely looks at social engagements and interactions potentially ignores the residents’ health and wellness needs. Alternatively, a medical model that only looks at clinical care meet may not all the residents’ needs. This session will discuss how to combine the strengths of each of these models of care, to provide the best quality of life for residents, and enhance efficiencies and ROI for the Operator.

Session DescriptionsSession Descriptions


Session DescriptionsSession Descriptions603. Contracting with ACOs and Other Multiprovider ArrangementsJohn Durso, JD | FN, LD, AL* | Franklin Hall 2As more Accountable Care Organizations (ACO’s) are being formed to achieve cost savings and improvement in quality of care by linking payment to specific outcomes, long-term health care administrators are developing care delivery mechanisms that will enable greater coordination among physicians, hospitals, and other health care providers. During this presentation, we will share insights into how aging services providers are currently collaborating and contracting with ACO’s and what they predict future arrangements may look like.

604. Privacy and Security Breaches in HealthcareMichelle O’Neill, PhD & Debra Valent | RC, FN, LD, NS, AL* | Franklin Hall 3Cyber liability is a growing concern for healthcare organizations and providers, including aging services, that cannot be ignored. Examine potential risks and causes of loss in your own organization. Learn what you can do to prevent a data breach and comply with HIPAA privacy regulations.

605. Take the Drama out of Membership (No CE)Cecilia Sepp, CAE | LD, AL* | Franklin Hall 4Recruiting and retaining members is always on the forefront of association work, from the largest global association to the smallest chapter. Finding new prospects while defining member value and delivering a meaningful experience is at the core of a vibrant membership program. Using data analysis, scanning of environmental factors, defining relevance, and understanding the impact of culture on membership programs guides decisions to create and support long-lasting valuable membership experiences. This session will provide an overview of these areas and how to apply them in a variety of situations.

MONDAY, APRIL 18, 2016

8:00 AM – 9:30 AM

701. Five Key Data Base Operations Every Leader Needs to Understand (Changes to The MDS 3.0 Data Set)Leah Klusch, FACHCA | RC, FN, LD | Room 411-412This interactive session will review the changes to the MDS 3.0 that will happen October 1, 2016. The data set will have additional sections to document functional status and new items to identify clinical issues. The format for the data and the definitions will be discussed as well as operational approaches for data collection. A must do session for operational and clinical professionals.

702. Unraveling the Tangled Web of VBP, MSSP, ACOs, CCRJ and BCPIMaureen Hedrick & Jennifer Leatherbarrow | FN, LD, NS, AL* | Franklin Hall 1Recent CMS efforts shift focus from the volume of to the value of services provided, making it critical that Post-Acute Care (PAC) providers understand the numerous value based reforms of the ACA. This presentation is geared toward SNF providers, offering clarity on the various programs, with strategies for meeting the challenge of a consumer-centric health economy.

703. Creating a Culture of RetentionSusan Misiorski | RC, HR, NS, AL* | Franklin Hall 2Are you struggling to hire and retain qualified employees in this competitive environment? This session will explore innovative approaches to recruit and retain a workforce that shares your commitment to person-centered customer service. Together, we will explore creative solutions to your workforce challenges including how to hire people that share your values, how to optimize the first 90 days, and how to work with today’s millennial workforce.

704. ICD-10 for Post-Acute Care ExecutivesLeah Killian-Smith | FN | Franklin Hall 3Learn tips, tools, and strategies for managing those claims that may be incorrect, delayed, or denied in this new world of ICD-10 and post-acute care. This session will provide you with simple but valuable information to assist you in obtaining the correct reimbursement for your claims.

9:45 AM – 11:15 AM

800. Idea Exchange 1 | Liberty BallroomThe Idea Exchange is a unique educational opportunity for face to face interaction between conference participants and industry experts about innovative care and service concepts. The Idea Exchange spotlights creative solutions to challenges in longitudinal and post-acute care while creating a network for ongoing collaboration and problem solving. Idea Exchange participants rotate tables after 20 minutes for a total of four rotations during an Idea Exchange session.Presentations:

• Living Better with Dementia: Why Comfort Matters - Beatitudes Campus/Comfort Matters, LLC (Tena Alonzo, Director of Education & Research)

• Clearing the Fog of Revenue Cycle Management - BKD LLP (Julie Bilyeu, Director, Long-Term Care Billing Services Team)

• iPod Handsets Transform Senior Care - Cornell Communications, Inc. (JJ Johnson, CEO)

• Pressure Ulcer Prevention Breakthrough: Dabir Surface Overlay - Dabir Surfaces (Dan Pecaro, Director of Sales)

• Integrating Your Interdisciplinary Team - Functional Pathways (Cydney M. Bare, CNHA, FACHCA, Regional Vice President of Strategic Development)

• The Power of Process Improvement - Medforce Technologies (Steve Bainnson, VP of Sales & Mark Baff, Senior Solutions Consultant)

• Innovation in Infection Control Practices - Novaerus (Guy Carpenter, Region Director)

• Powered Mattress are a leading preventable cost in Healthcare - Off-Loading Technologies (Glenn Butler, President)

• Medication Reconciliation: Medication Management across the Healthcare Continuum – Omnicare (Linda G. Donovan, PharmD, Clinical Manager of Clinical Services)

• Post-Acute Care Strategy...Rehab Solutions - Senior Rehab Solutions (Tim Layton, Director of Business Development)

• The Business Case for Quality and Safety - The Joint Commission (Gina Zimmermann, Executive Director for Nursing Care Center Accreditation)


2:30 PM – 4:00 PM

901. Emergency Preparedness – Armed Intruder / Active ShooterRay Miller | HR, EV, LD, NS, AL* | Room 411-412Post-acute care emergency preparedness and disaster prevention must always focus on the safety of residents, staff, and visitors. This is most effectively accomplished when it is a process of steady vigilance, ongoing preparation, collaboration with internal partners, cooperation with external organizations, clear responsibilities for both individual and organizations, AND ongoing practice and learning. The development of an armed intruder/active shooter annex for your existing EOP (Emergency Operations Plan) should be based on three fundamental steps: 1] risk hazard assessment, 2] policy and program development and 3] implementation and training. In this session we will focus on both the process and the fundamental steps outlined above.

902. Lessons Learned from a Healthcare Data BreachBrian Courtney | LD, FN, AL* | Franklin Hall 1An interactive presentation that identifies the HIPAA, HITECH, and data breach risks faced by long-term healthcare administration, a real data breach example and the costs associated with a cyber event and the risk management strategies that can be implemented to reduce a similar fate.

903. Root Cause Analysis Made EasyDenise Wassenaar & Diane Vaughn | RC, NS, AL* | Franklin Hall 2Quality care, identified through clinical outcomes, is the emerging foundation of our healthcare system. Expectations for managing resident adverse events, i.e., readmissions have increased the responsibilities of administrators in both SNF and AL. To improve quality of care and quality of life it is critical to discover the causes related to a problem identified through the PCDA quality improvement process. This session will simplify the understanding of root cause analysis (RCA).

904. ACHCA Professional Certification ReadinessSharon Colling, CNHA, CALA, FACHCA | HR, LD, AL* | Franklin Hall 3The purpose of ACHCA’s professional certification program for nursing home and assisted living administrators is not only to promote and foster continuous professional development, but also recognize those who demonstrate advanced proficiency in each of the accepted practice domains. This session offers background information about professional certification, and the many benefits of becoming and remaining certified. Participants will learn how to complete the application and how to prepare effectively for the examination. They will also have the opportunity to complete sample test questions. Advancement to Fellow in ACHCA is also discussed.

4:15 PM – 5:15 PM

1001. Fraud and Embezzlement: Lessons from the TrenchesAngela Morelock | RC, HR, EV, LD, NS, AL* | Room 411-412Fraud can wreak havoc on an organization, and no organization is immune. Health care organizations have some unique and rampant risks for fraud and embezzlement. Angela Morelock will share her insights into the world of internal embezzlement with real case study examples and share often overlooked prevention tips. Anyone involved in business will benefit from this fast-paced and entertaining session which discusses warning signs and strategies organizations can use to better protect themselves.

TUESDAY, APRIL 19, 20168:00 AM – 9:30 AM

1101. Long-Term Care Emergency Preparedness: Are We Ready?Mary Helen McSweeney-Feld, PhD | EV, LD, AL* | Room 411-412This presentation provides an overview of the new proposed CMS emergency preparedness guidelines for long-term care communities, and recommendations for creating an effective continuity of operations plan (COOP) for emergencies and disasters. Research on administrator compliance with these guidelines, examples of best practices for emergency preparedness for long term care communities, and strategies for compliance with these new provisions will be provided.

1102. Mind your P’s and Q’s: SNF Tips for Quality OutcomesKeri Hart & Elisa Bovee | RC, LD, NS | Franklin Hall 1With new and anticipated changes to the five-star rating system and value-based reimbursement on the horizon, among other regulatory, quality, and policy initiatives, providers are facing sweeping changes that need to be carefully managed as the industry shifts to a pay for performance system. This course will explore these emerging changes and the importance of a comprehensive quality assurance improvement program. The speakers will engage the audience and share best practices and motivational strategies on how to manage data and quality measures to impact financial, clinical, and operational outcomes. Management and quality improvement strategies will also be discussed to assist operators with developing a functional and practical quality assurance performance improvement plan.

1103. The New World of Managed Care: Creating Operational Strategies for SuccessLisa Thomson | FN, LD | Franklin Hall 2The health care landscape continues to change and one of the emerging initiatives is managed care for Medicare and Medicaid services. Managed care is becoming a significant payment strategy in the new value based purchasing environment creating a need for collaborative activities between health care operators and managed care providers. Understanding managed care and its anticipated outcomes is the key to success is the new era of healthcare. This informative presentation will walk post-acute care leaders through this evolving payment strategy, its impact on the industry and how it will affect their operations in the future. This session will provide key leadership strategies to re-evaluate current operations from pre-admission to discharge processes, data driven decisions, and communications strategies with managed care partners for positive quality and operational outcomes.

1104. How to Reduce Expenses by Increasing Employee EngagementJoe Caracci | HR,FN, AL* | Franklin Hall 3Wouldn’t it be nice if you could count on your employees to show up to work every day and give you their best effort 100% of the time? High absenteeism, high turnover, and low employee engagement do not have to be the norm. Hear what progressive long term health care organizations are doing to cultivate the leadership qualities within all of their employees. Learn how time invested in developing front line leaders has paid dividends in fewer workers’ compensation claim dollars and higher levels of employee satisfaction; not to mention, how it is transforming the culture of employee collaboration and function within their teams as they provide care to residents.



Session DescriptionsSession Descriptions9:45 AM – 11:15 AM

1200. Idea Exchange 2 | Conference Room 411-412The Idea Exchange is a unique educational opportunity for face to face interaction between conference participants and industry experts about innovative care and service concepts. The Idea Exchange spotlights creative solutions to challenges in longitudinal and post-acute care while creating a network for ongoing collaboration and problem solving. Idea Exchange participants rotate tables after 20 minutes for a total of four rotations during an Idea Exchange session.Presentations:

• What’s in Your Stars? (CMS Stars, That is) - eHealth Data Solutions (John Sheridan, President)

• Effective Use of Medicare and Outcome Data - Encore Rehabilitation Services (Don Cook, Director of Customer Service and Strategic Development)

• Dementia: Preventing Adverse Events - Harmony Healthcare International (Keri Hart, VP of Clinical Operations/Education & Training)

• Innovative EHR Tools for an Ever-Changing LTC Landscape – MatrixCare (Fred Chambers, Solutions Consultant)

• Why Administrators Love Music & Memory - Music & Memory (Dan Cohen, Founder and Executive Director)

• How Can Eldercare Catch Up On Data? - RCare, Inc. (Greg Meade, VP North American Sales)

• Antibiotics in LTC: The Landscape is Changing - Remedi SeniorCare (Jennifer Hardesty, PharmD, Chief Clinical Officer and Corporate Compliance Officer & William Vaughan, Vice President of Education and Clinical Affairs)

• Resistance & Mobility Training for Stronger Seniors - Resistance Dynamics (Cate Reade, CEO)

• Navigating Bundled Payment Programs: Lessons Learned - Select Rehabilitation (Kathleen Weissberg, Education Director)

• Accountable Innovation in LTC Medication Management – Talyst (George Kondrach, General Manager/Vice President of Talyst Long Term Care)

• Change or Perish: A Leadership Choice - The Gilster Group (Susan Gilster PhD, FACHCA, Founder)

2:00 PM – 3:30 PM

1301. Person-Centered Dementia Care & CMSSusan Gilster, PhD, FACHCA | RC, HR, EV, LD, NS, AL* | Room 411-412Memory care is exploding and predicted to increase, yet many programs lack a strategy for ensuring positive outcomes and compliance with upcoming CMS demands. This session will define essential components of an exemplary program, competitive advantages, the CMS pilot, and projections for future regulations. Topics include: leadership role in addressing consumer desires; staff recruitment, retention, orientation and training; consistent assignments; ongoing communication, integrating families; admission processes; safety; and importance of developing a continuum of care.

1302. Reducing Readmissions: Introducing a New Resident/Family GuideDavid Wolf, PhD, CNHA, CALA, CAS, FACHCA | RC, LD, NS, AL* | Franklin Hall 1It is well known that a certain percentage of hospital readmissions are based on resident/family resistance to staying in the long-term facility. This session will introduce a new health care decision guide designed for families and residents, created by a team of multidisciplinary experts at the College of Nursing at Florida Atlantic University. This guide is titled, Go to the Hospital or Stay Here: A Decision Guide for Patients and Families and was made possible by a grant from the Patient Centered Outcomes Research Institute (PCORI). You will receive a copy of this guide as well as a recommended implementation plan to assist you in reducing your all-cause 30-day hospital readmission rates.

1303. The Board Development CycleDottie Schindlinger | HR, FN, AL* | Franklin Hall 2Join Dottie Schindlinger for an exploration of board development strategies. Dottie will offer tangible, practical steps to building the board of your dreams. We’ll spend time on each of the four key components of the board development cycle: 1) recruitment & retention 2) nominations, elections, on-boarding 3) board education 4) board assessment, handling issues. You’ll walk away with specific strategies you can use to develop your board and build engagement among its members.

1304. Known by the Company you KeepSean Cannone, DO, Mary Lea Habegger & Charity Hefley-Leigh | LD, NS, AL* | Franklin Hall 3The “new” healthcare strategy requires focus to find the right people and partners to power a value based care model. We will share best practices and innovative strategies for delivering care across the continuum, focusing on partnering to reduce hospital re-admissions and delivering superior outcomes at a lower cost.

3:45 PM – 4:45 PM

1401. Customer Experience: Leadership Drives Customer Satisfaction OutcomesSusan Gilster, PhD, FACHCA | RC, HR, EV, LD, NS, AL* | Room 411-412Customer satisfaction is driven by the customer “experience” which impacts all stakeholders – resident, family, friends, and others who visit the facility. Every facility provides a customer experience, good, or bad; it is up to the facility leader to determine that experience. This session will describe leadership strategies to address consumer desires including: caring, competent staff; respect; choice; complaints; impact of satisfaction on outcomes for all stakeholders; and outcomes of financials, liability and regulatory compliance.

1402. Lessons from a CMS Funded Project on Culture ChangeDenise Boudreau-Scott, Michele Ochsner, PhD & Sonya Barsness | RC, NS, AL* | Franklin Hall 1Attendees will learn from the experiences of two ACHCA member homes that were part of a CMS funded project to reduce antipsychotics through a person centered approached. Tips and best practices will be covered including: creating a guiding coalition, conducting a needs assessment, and setting priorities. Throughout the presentation the importance of driving change, communication, and understanding residents with dementia will be highlighted.

1403. Content Marketing: What’s All the Buzz About?CC Andrews | LD, AL* | Franklin Hall 2Contemporary wisdom says that content marketing is our future. Learn how to create valuable, relevant content that educates consumers and referral sources - helping them make smarter decisions. Build a distribution network that gets your content found by the right people at the right time, to drive business and achieve measurable results.

1404. The Future is Now! Telemedicine is Here!Lowell Feldman | RC, LD, AL* | Franklin Hall 3The world of healthcare delivery is changing. The access to medical services in a timely manner has become more difficult in both rural and urban areas, as well as, to the residents of both skilled and assisted living facilities. This program will explain how the implementation of Telemedicine programs could enhance quality care in facilities, expand the medical services, as well as reducing re-hospitalizations and unnecessary transfers and transportation for outside consultations. Three key topics to be discussed: 1. overview of telemedicine history and current regulations federal and state. 2. explanation of telemedicine equipment and software 3. examples of telemedicine programs implemented in post-acute and long term care.

WEDNESDAY, APRIL 20, 2016

8:00 AM – 9:30 AM

1501. Why is Grandma Screaming? Improving QOL in LTCBarbara Speedling | RC, NS, AL* | Room 411-412This session opens a provocative conversation on the impact of the changing demographics in long term care on quality of life for those being served. Access to services for people with mental illness, addictions, and other complex needs has dwindled in a wounded economy. This session offers practical guidance for effecting true culture change: a positive and lasting change in the thinking and behavior of those who live and work in the environment.

1502. Navigating New Reimbursement Models in LTC: Looming Changes for SNF ProvidersMaureen McCarthy | FN, NS | Franklin Hall 1This session will discuss these new initiatives and how they function, as well as identifying opportunities for your facility. Participants will learn the different components of some of the newer models, and review the relationship between these existing programs such as: ACO, shared savings, bundled services (ie. joint replacement), value-based payments, or quality-based payment reductions. Presenter will explain how QM’s, 5-star, and new MDS 3.0 sections will play in.

9:45 AM – 10:45 AM

1601. The 4C’s - Computers, Cyber, Crime and CoverageRafael Haciski, Esq & Bette McNee | RC, FN, LD, NS, AL* | Room 411-412Senior care providers are increasingly concerned with the potential risks associated with cyber security threats. While many believe they are taking adequate measures to protect their organizations, in reality they are falling short of doing what is necessary to mitigate the risks associated with these potential threats. Leaders will learn how to best protect their organization from cyber-attacks and breaches.

1602. Resident-Driven Memory Care: Creating Supportive EnvironmentsCameron Camp, PhD, Charles Schreckenberger, William Kotich & Vincent Antenucci | RC, EV, NS, AL* | Franklin Hall 1A resident-driven memory program enables residents to live in a home embedded within a neighborhood connected to their community. This approach views dementia as a disability, and physical and social environments are designed to support capacities while circumventing deficits. Residents are provided choice throughout the day and decide for themselves their activities, outings, entertainment, menus, rules for visitors, ceremonies, and rules of conduct. Examples of physical and social environments supporting this model are provided.

11:00 AM – 12:00 PM

1701. Avoiding and Defending Nursing Home Litigation!Lynne Nahmani, JD & Rosalind Herschthal, JD | FN, LD, AL* | Room 411-412With a combined 35+ years of defending nursing home litigation, attorneys Lynne Nahmani and Rosalind Herschthal will share their wealth of knowledge so that health care administrators may learn which claims are the most difficult to defend, how they are defended, and how health care administrators can help in the process to reduce exposures and litigation costs.

1702. Post-Acute As a Black HoleJames Lomastro, PhD | LD, NS, AL* | Franklin Hall 1Post-acute is considered a black hole by researchers, policy makers, and funders. Its cost and utilization are rapidly outpacing other costs of healthcare and jeopardizing the integrity of the system. Post-acute will change as reform is implemented and the system becomes more resourceful. Reform will pressure providers to align with new thinking or face exclusion. The role of political and grassroots efforts at local level will be discussed.




CC ANDREWS specializes in positioning and branding, strategic planning, and leadership development for the senior living and aging services sector. Ms. Andrews serves on advisory groups for several organizations, including SAGE, Advancing Excellence, Environments for Aging, and St. Joseph’s College of Maine. She is chair of the ACHCA Awards Subommittee and holds a master’s degree in the management of aging services from the UMBC School of Aging.

VINCENT ANTENUCCI is Lead Trainer and Research Manager for the Center for Applied Research in Dementia. He has worked for over 20 years as part of a team of researchers developing therapeutic interventions and training programs to benefit persons with dementia and care providers. Among his major achievements is the creation and dissemination of interventions that are currently used worldwide by professional and family caregivers. He is a patent holder and published author.

SONYA BARSNESS, owner of Sonya Barsness Consulting LLC, is a nationally recognized dementia expert and co-developed the CMS Hand-in-Hand training program, a key component of the Partnership to Improve Dementia Care. Sonya is a masters-prepared gerontologist with nearly 20 years of experience in aging, primarily in dementia care and long-term care. As a consultant, she works with organizations to improve the way they support elders, particularly elders with dementia. Her work is grounded in a person-centered philosophy that honors the unique needs, preferences, and goals of elders through core values of choice, dignity, respect, self-determination, and purposeful living.

JULIE BILYEU is the director of BKD’s long-term care billing services team. With more than 13 years of healthcare experience, Julie has focused exclusively on the SNF revenue cycle. Her areas of expertise include billing software consulting and revenue cycle assessments, as well as serving as an industry-recognized resource for complex revenue cycle issues. Julie routinely speaks to national and state industry associations, and conducts webinars and training presentations on a variety of billing-related topics.

CHAD BOGAR, JD is the founder, managing partner, and CEO of Schutjer Bogar. Mr. Bogar’s practice focuses exclusively on Medicaid eligibility, civil litigation, and regulatory matters for long term-care providers. He has handled thousands of Medicaid eligibility matters resulting in long-term care providers recovering Medicaid benefits for their residents.

DENISE BOUDREAU-SCOTT is owner of Denise B. Scott, LLC, which helps healthcare organizations improve the resident and staff experience, and the bottom-line, through stronger leaders and engaged employees. As a serial volunteer, Denise co-founded and chairs the NJ Alliance for Culture Change, is vice-chair of NAB’s Member Relations & Outreach Committee, a member of the NAB RC/AL Exam Writing Committee and was invited to serve as an Executive in Residence for Cornell University, their first to represent aging services.

ELISA BOVEE is the Vice President of Operations for Harmony Healthcare International, an industry leader in long-term care consulting, specializing in reimbursement and compliance. With over 20 years of long-term care experience, Elisa manages a diversified team of consultants and has extensive knowledge in the areas of MDS 3.0, RUG-IV, documentation, therapy program development, state-specific Medicaid case mix and denials/appeals management.

PATRICIA BOYER has more than 30 years of professional health industry experience. Her areas of expertise include long-term care and subacute operations, state and federal compliance programs, and performance improvement process development. She also worked for a national nursing home company, where her roles included director of nursing services, administrator, quality improvement specialist, and director of regulatory compliance. In these roles, Pat used the Resident Assessment Instrument (RAI) to improve survey outcomes and facility processes.

CAMERON CAMP, PHD is Director of Research and Development at the Center for Applied Research in Dementia. He is a fellow and past-president of Division 20 (Adult Development and Aging) of the American Psychological Association, fellow of the Gerontological Society of America, and a charter member of the Association for Psychological Science. His research has been funded by grants from the National Institutes of Health, and the national Alzheimer’s Association.

SEAN CANNONE, DO serves as a national clinical resource supporting regional leadership and clinicians. This includes coordinating and synchronizing strategy with regional needs; developing clinical education resources; overseeing clinical credentialing and privileging program; and providing risk management and medical expertise to support local medical directors and clinical leaders. Dr. Cannone brings tremendous experience to the evolution health team as a board certified family physician and certified medical director. His clinical practice has focused on geriatrics and medical direction in post-acute, skilled nursing, home care, hospice, and long-term care settings.

JOE CARACCI has a unique perspective on what it takes to run a successful long-term care organization. He has interviewed staff members of all levels from highly successful organizations to organizations which had to be sold due to poor performance. Joe has conducted more than one thousand audits and ten thousand interviews with health care employees in dozens of long term care organizations across the United States.

FRED CHAMBERS, Solution Consultant with MatrixCare, has more than 25 years of experience in long term care and EHR software. His LTC experience began in dietary and progressed through all nursing home operations as he expanded his education and knowledge. As an administrator, Fred’s experience includes both for-profit and not-for-profit facilities and gives him a broad understanding of the industry. Fred has an extensive background in software sales and has a strong understanding of LTC regulations and the role of tech solutions in post-acute care.

SHARON COLLING, CNHA, CALA, FACHCA is Chair of the ACHCA’S Exam Development Subcommittee, an at-large member of the ACHCA Board of Directors, an item-writer for the CNHA and CALA exams, an item-reviewer for the NAB licensure exam, and past chair of the Nebraska board of examiners. She is president and CEO of Lantern Health Services, a Midwest-based SNF/AL management and consultant company.

BRIAN COURTNEY serves as the Healthcare Practice Leader for The Safegard Group, Inc. and is responsible for the direction of risk advisory services to the healthcare industry. Brian is a Registered Professional Liability Underwriter that specializes in Healthcare Professional, Cyber, Employment Practices, and Directors & Officers Liability risks. He is a 2015 Honoree for the Business Insurance Top 40 Brokers Under 40 in the country.

JON A . DI GESU is the Vice President of Marketing for Harmony Healthcare International (HHI) an industry leader in long-term care consulting. Jon and his team are responsible for managing the marketing strategy, branding, messaging, public relations, event planning, lead generation, blogs and social media for HHI’s sales/marketing outreach. Jon brings over 30 years of marketing and communications experience. Jon holds a BA in English from Fairfield University and an executive MBA from the Consortium of Executive Education, Babson College.

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S P E A K E R B I O SJOHN DURSO, JD, a partner at Nixon Peabody, represents a wide range of providers, trade associations, and investors within the health care industry, with particular focus on the long-term care sector serving seniors. John typically acts as outside general counsel, advising clients on corporate transactions, tax exemption, clinical integration projects, financial restructuring and bankruptcy issues, regulatory compliance, employment, and general litigation. John earned his J.D., magna cum laude, from Loyola University Chicago School of Law, and his B.A. from Northern Illinois University.

ANNE ELLETT is a certified nurse practitioner with extensive experience in senior housing and dementia care. Anne held the position of Senior Vice President of Health Services with Silverado Senior Living for over 10 years and was awarded the national award in the area of dementia care for 2009 by the Center for Excellence in Assisted Living (CEAL). Ms. Ellett is a national speaker on standards of care for dementia patients and currently is Executive Director of Memory Care Support, a consulting agency specializing in excellence in dementia care.

SEAN FAHEY, JD represents the needs of skilled nursing and assisted living facilities in all areas of healthcare accounts receivable and reimbursement recovery. He helps clients streamline internal processes and procedures for corporate accounts receivable policies and to provide in-service presentations to teach facility staff strategies for reducing outstanding private and Medicaid receivables. Sean counsels clients on admission agreement language relevant to collection matters and provides advice on discharge planning issues. He also advises clients on resident guardianship issues and estate claims. Sean’s practice also includes advising clients on estate planning matters.

LUKE FANNON: Unparalleled census growth is one of the many ways to describe the career of Luke Fannon in the long-term care industry. Luke’s formula for census growth has been proven to work time and again: training in ethical sales skills, coaching to maximize skill development and well executed strategic marketing plans. Before founding Premier Coaching & Training in 2005, Luke held leadership positions in assisted living, adult day care and inpatient rehabilitation.

LOWELL FELDMAN has been a licensed nursing home administrator in New York State since 1973. He has maintained an excellent reputation as an administrator/operator and innovative provider of care. He sits on the board of directors of numerous industry associations and has been the recipient of The Outstanding Service Award by The New York State Health Facilities Association and the Administrator of the Year by the NY/ NJ Chapter of ACHCA. Mr. Feldman has provided services in his skilled facilities to residents diagnosed HIV/AIDS, substance abuse, brain injury, behavioral, as well as the post-acute and long term care populations.

SUSAN GILSTER, PHD, FACHCA is founder of The Gilster Group. Dr. Gilster has been a pioneer, creating innovative healthcare projects in the US and abroad, including the Alois Alzheimer Center, the first free-standing dementia facility in the US. Guided by her service-driven philosophy, Dr. Gilster developed a transformational leadership model promoting person-centered care for residents, families, and staff. Dr. Gilster’s work includes creating effective, nurturing, service-oriented cultures resulting in improved employee satisfaction and retention.

MARY LEA HABEGGER is the Vice President of Clinical Operations for Genesis Rehab Services and Vitality to You, a home and community based outpatient therapy program. Mary Lea supports clinicians in 20 states who are providing therapy services in the home and community. Mary Lea is a speech language pathologist with 24 years of experience and her expertise include geriatrics, dementia, and health care leadership. Mary Lea graduated with her master’s degree in 1992 from Marshall University. Mary Lea is a member of the American Speech Language Hearing Associations’ Special Interest Groups for Geriatrics, Dysphagia, and Tele-practice.

RAFAEL HACISKI, ESQ has significant experience in the areas of insurance coverage and defense litigation for both non-profit and for-profit clients. In 2012, Mr. Haciski joined The Graham Company to enlist his experience to partner with health and human services providers in educating on risk management, claims management, environments of safety, and ideal insurance coverage.

KERI HART is VP of Clinical Operations/Education & Training and a consultant for Harmony Healthcare International (HHI), an industry leader in long-term care consulting. She has nearly 30 years of experience in the long-term care industry. Keri has a clinical specialty in cognition, dysphagia, and treatment of non-traditional patients. She has her bachelor of science in communication disorders from the University of Massachusetts followed by a master of science in speech-language pathology.

MAUREEN HEDRICK has over 25 years of experience in revenue cycle management in the healthcare environment. With a specialty expertise in post-acute and hospital reimbursement, Maureen is responsible for leadership of a consulting division providing education, process improvement, and technical training to senior living providers nationwide. Maureen is the lead member of the Richter Audit team which provides training and consultation regarding the various federal billing compliance audit programs. Ms. Hedrick works with clients and their legal counsel to conduct mock audits and training as part of their provider corporate compliance initiatives.

CHARITY HEFLEY-LEIGH is the Vice President for Genesis Rehab Services and Vitality to You, a home and community based outpatient therapy program. Before joining Genesis, Charity served as a Director of Home Health and Hospice with Hitchcock Healthcare and as a Director of Rehabilitation Services with Cleveland Regional Medical Center. She received her Bachelor of Science in Physical Therapy from the University of South Carolina in 1996.

ROSALIND HERSCHTHAL, JD is an experienced trial attorney with a nursing degree and concentrates her practice on medical malpractice, long-term care liability, medical technology, and pharmacology defense. Rosalind devotes a significant portion of her practice to defending hospitals, nursing homes, long-term acute care hospitals, sub-acute facilities, and skilled nursing facilities in liability matters, and she has successfully obtained numerous defense verdicts on behalf of her clients. Rosalind graduated cum laude from SUNY Medical Center in Brooklyn, New York, with a degree in nursing.

STEPHEN KATZ is a licensed nursing home administrator with over 26 years of operations experience. He has an MBA in health care administration from the Baruch Mt. Sinai Program, City University of New York. For the last eight years he has been consulting, as President of Brookfield Health Care and as Vice President for the Caretech Group. Within this context, he is working with nursing homes to apply lean management concepts to their operations to reduce waste and improve outcomes.

LEAH KILLIAN-SMITH, with over 20 years of experience in post-acute care, her expertise includes leadership positions in several different settings including, stand-alone long term care facilities and campus settings with affordable housing, home care, and assisted living. Her accomplishments include the successful closure of sixteen long term care facilities and the opening of a new senior living campus. Leah has experience with coding compliance and billing systems, MDS 3.0 training nationwide, reimbursement, interim management, survey recovery, government turn around projects, and the creation and implementation of performance improvement plans to ensure successful operations.

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LEAH KLUSCH, FACHCA received her BSN from Capital University and continued graduate studies in curriculum at The Ohio State University. She is the Executive Director of The Alliance Training Center, a nonprofit educational foundation, providing solutions in the healthcare industry since 1989. Leah is a national speaker and trainer, consultant and author, traveling nationally. She has also received her fellowship from ACHCA in 2009 and received their Education Award in 2011. Recently, she has also launched a series of MDS web based programs for skilled nursing, rehab, specialty, hospice, and home health.

WILLIAM KOTICH: After receiving his Bachelor of Architecture from Kent State University in 1979, Bill worked for Cleveland area architectural firms before joining Braun & Steidl Architects in 2008. Since joining Braun & Steidl, Bill has led some of the firm’s most complex renovation projects and been instrumental in developing the firm’s hospitality and senior living portfolios. Bill is active in the American Institute of Architects and is dedicated to his local community of Solon, Ohio.

JENNIFER LEATHERBARROW is an RN and a graduate of the Kent State University School of Nursing. Her career spans over 20 years of healthcare experience including nursing management, MDS, and critical care. She has provided nursing leadership at both the acute and post-acute levels of care, including SNF.

JAMES LOMASTRO, PHD holds a doctorate in social welfare administration from The Heller School at Brandeis. He has been an administrator for over 35 years following an academic career. He has extensive experience in all phases of healthcare, particularly in acute service development of medical homes and worked on the precursors of ACO’s. He has written context for webinars and for McKnight’s.

KRIS MASTRANGELO, President and CEO, owns and operates Harmony Healthcare International (HHI). HHI is a premier healthcare consulting firm specializing in compliance and reimbursement. Kris brings her post-acute care expertise with more than 20 years of experience in this industry as an occupational therapist, licensed nursing home administrator. Kris also holds a master’s in business administration.

MAUREEN MCCARTHY is the President of Celtic Consulting LLC, a compliance and clinical reimbursement consulting firm. She has been a registered nurse for nearly 30 years with experience as an MDS Coordinator, director of nursing, rehab director, and a Medicare specialist. She is a recognized leader and expert in clinical reimbursement in the skilled nursing facility environment and is a master teacher for AANAC. In September of 2011, she released her first co-authored publication, The Long Term Care Compliance Toolkit. Ms. McCarthy recently released ICD-10 Compliance Process Improvement and Maintenance for Long Term Care, published in June of 2015.

MARY HELEN MCSWEENEY-FELD, PHD is an Associate Professor in the Health Care Management Program, Towson University, Towson, Maryland. She is a member of the National Association of Long-Term Care Administrator Boards’ Education Committee. She is the lead editor for Dimensions of Long-Term Care Management: An Introduction, published by Health Administration Press. She is an emergency responder and an advisory board member for MD Responds, the Medical Reserve Corps in the Office of Preparedness and Response, Maryland Department of Health and Mental Hygiene.

BETTE MCNEE has over 20 years of experience in both nursing leadership and administration roles in the health and human services industry. She joined The Graham Company in 2014 and works as a resource for quality, regulatory, and compliance issues. Besides keeping the team abreast of industry changes that affect providers, Bette shares with clients her creative and collaborative approaches to improving outcomes and navigating the ever-changing regulatory environment in the health and human services industry.

RAY MILLER’S 34-year work experience includes 29-years in ALFs/SNFs and 5-years in the acute-care setting. Ray’s current responsibilities include guiding the development and implementation of resident and employee safety, risk management and loss prevention programs and providing education, training and insight in the LTC environment.

SUSAN MISIORSKI specializes in strategy, education, and consultation to advance culture change in aging. She is the National Director of Coaching and Consulting for PHI, committed to quality care by creating quality jobs. She has been a nursing assistant, director of nursing, and vice president of nursing in multi-site skilled nursing homes in New England. Her current clients span a wide range of settings that seek to create relationship-centered living and working environments.

ANGELA MORELOCK, a Partner at BKD, has more than 20 years of experience and leads BKD’s forensic accounting and investigations team providing fraud investigation and prevention, complex litigation support, and forensic accounting services. Angela and her team have investigated some of the largest fraud cases in the U.S., including the FBI, United States Department of Justice, and Offices of the United States Attorney. Angela frequently presents white-collar crime sessions at national conferences.

LYNNE NAHMANI, JD has devoted her legal career to the defense of facilities and practitioners in the health care industry. As a shareholder and supervising attorney of the health care liability practice group at Marshall Dennehey Warner Coleman & Goggin, Ms. Nahmani has 25 years of trial experience and has litigated hundreds of cases across states and in numerous jurisdictions. She is an invited member of the Litigation Council of American Fellows, a national organization that recognizes the country’s top trial attorneys. Ms. Nahmani began her career as a licensed occupational therapist, and brings a unique perspective from both the healthcare and legal industries to each engagement.

MICHELE OCHSNER, PHD is a Co-director of SMLR’s Occupational Training and Education Consortium (OTEC), and a researcher affiliated with SMLR’s new Center for Health and Work. Her projects have focused on organizational approaches that support worker participation and engagement in a range of industries and including participatory training interventions that promote critical thinking, teamwork, and communication. Dr. Ochsner has been the principle or co-investigator/director of more than fifteen federal, state, and foundation funded projects including the Rutgers Nursing Home Learning Collaborative which has provided training to cross disciplinary teams of nurses, direct care workers, and managers and resulted implementation of a variety of projects focused on improving both work processes and resident care.

DOUG OLSON, PHD, FACHCA is a Professor with the health care administration program at the University of Wisconsin-Eau Claire, and has overseen the development of the Center for Health Administration and Aging Services Excellence (CHAASE) for the past 14 years. He has been involved with ACHCA’s national mentoring program and serves as the project director of the National Emerging Leadership Summit (NELS). Dr. Olson has over fifteen years of health care leadership experience primarily in the field of senior services.



MICHELLE O’NEILL, PHD is a risk control consultant providing healthcare consulting service to CNA insureds. She has experience in quality improvement as a vice president of a Medicare quality improvement organization and as a quality manager in a health plan. She has served as a faculty member at the graduate level and has taught leadership studies and nursing. Her education includes bachelor’s and master’s degrees in nursing, a master’s degree in business administration from Washington State University, and a Doctor of Philosophy degree in leadership studies from Gonzaga University. Michelle also completed the TeamSTEPPS® Master Trainer Course.

KELLY OSBALDISTON AND RICHARD OSBALDISTON, PHD: Kelly has worked in the area of long-term care for over 20 years serving as a physical therapist and now as an organizational psychologist. Richard has over 20 years of experience doing scientific research with organizations. Together, Kelly and Richard see themselves as the cheerleaders for the long-term care industry. They know first-hand all of the wonderful work that is done, and seek to support and promote that good work through OzzCARE.

DOTTIE SCHINDLINGER, governance technology evangelist of BoardEffect, promotes technology to enhance board governance as the leading expert in the field. She researches governance trends and writes publications, including the definitive chapter on “E-governance Is Good Governance” for Internet Management for Nonprofits: Strategies, Tools & Trade Secrets, April 2010: Wiley.

MARTHA SCHRAM, a founding member of Aegis Therapies, has served as president since 2004, and is responsible for delivering rehabilitative health and wellness services on behalf of the Golden Living family of companies. In this role, Martha has been pivotal in moving the traditional rehabilitation industry from elder care to senior care; creating industry leading programs in the areas of wellness services, diabetic foot health, cardiac and orthopedic care, and the provision of rehab services in the home.

CHARLES SCHRECKENBERGER, after receiving his bachelor of architecture from Kent State University, joined Braun & Steidl Architects in 1984. During his tenure, he has advanced to the position of president, responsible for business management and principal architect on a variety of project types. Charles was named a Richard Upjohn Fellow of the American Institute of Architects in 2012 and his firm was recognized by AIA Ohio as a Gold Medal Firm in 1998.

CECILIA SEPP, CAE brings over two decades of experience to the association management profession, having served as a staff member at professional societies, trade associations, and a non-profit dance organization. For six years, Cecilia was a member of the professional faculty for ASAE University, ASAE’s online education program, where she led courses on association management, component relations, marketing, supervisory management, and leadership. She frequently speaks and writes on a variety of association management topics. Cecilia received a B.A. in political science, with an adjunct in management, from Webster University in St. Louis, MO. She became a Certified Association Executive (CAE) in June 2015.

BARBARA SPEEDLING is a New York based quality management consultant who provides education and training to long-term care providers in the development of programs and services to meet a broad range of behavioral health needs. In 2014 she authored, “Why is Grandma Screaming?” a guide to improving quality of life for people with dementia and complex psychosocial needs. Barbara earned her BS in health care administration at Empire State College, SUNY.

LISA THOMSON is the Chief Marketing and Strategy Officer for Pathway Health Services. She has over 25 years of experience in the post-acute and long-term care setting, as well as, other healthcare settings. Lisa has had extensive experience in leadership and oversight of daily operations of numerous health care organizations in the post-acute care continuum. As a chief executive officer, vice president, executive director, administrator, marketing director, and director of various IDT departments, she has been instrumental in leading leadership teams (from all levels) through a number of organizational changes to establish regulatory compliance, standards of practice, operational strategies, as well as Joint Commission Accreditation.

DEBRA VALENT is a healthcare risk control consultant with CNA insurance with over 25 years of healthcare risk management experience. She is a member of the American Society for Healthcare Risk Management and belongs to the Pennsylvania Association for Healthcare Risk Management Association as well as the Philadelphia Area Society for Healthcare Risk Management. She earned her MBA with a concentration in health and human services from Mount Aloysius College and holds designations of associate in risk management and associate in insurance services from the Insurance Institute of America. She is also a master trainer in TeamSTEPPS®.

DIANE VAUGHN is a licensed NHA. Ms. Vaughn’s 37 years of experience includes being a national consultant and speaker. She is chairperson for the American Health Care Association’s Clinical Practice Committee and chairs the CPM Regulatory Affairs Committee. Ms. Vaughn is a past-president of the Minnesota DON Association. Since 2004 she has been an instructor for the U of MN NHA preparatory class on clinical services and QIS.

DENISE WASSENAAR is Chief Clinical Officer at MatrixCare. In her role, she is leading the dissemination of evidenced based guidelines in LTC through the development of the tools embedded in the Electronic Health Record —clinical decision support, benchmarks, databases, data-mining, and predictive modeling. Ms. Wassenaar’s experience in the long-term care arena spans more than 25 years in executive management positions. Ms. Wassenaar earned both her bachelor’s and master’s degrees from Purdue University.

DAVID WOLF, PHD, CNHA, CALA, CAS, FACHCA is an Associate Professor of Health Services Administration for Barry University’s School of Professional and Career Education, teaching both online and onsite courses in graduate and undergraduate education. Dr. Wolf graduated from Villanova University in 1983 with a Bachelor of Science Degree in Administrative Science. David graduated with distinction from Cabrini College in 2007, where he received his Master of Science Degree in Organizational Leadership and graduated in 2012, obtaining his Ph.D. in Organizational Leadership with highest honors from Eastern University in St. Davids, PA. Dr. Wolf began his career in the long-term care industry in 1983, and purchased his first nursing home 1990.



Planning | Architecture | Construction

Experts in Skilled Nursing Facility

Renovations

Northeast • Mid-Atlantic • Southeast

~ Local office in Malvern ~CutlerDB.com

Planning Architecture Construction

Stop by Booth 800

HELPING YOU FOCUS ON WHAT MATTERS MOST.Learn more about the many ways Direct Supply can help you build, equip and run better Senior Living communities at DirectSupply.com.

© 2016 Direct Supply, Inc. All rights reserved.

Exhibitor LIST


HELPING YOU FOCUS ON WHAT MATTERS MOST.Learn more about the many ways Direct Supply can help you build, equip and run better Senior Living communities at DirectSupply.com.

© 2016 Direct Supply, Inc. All rights reserved.

Exhibitor LISTExhibitor Booth #ACHCA 204AEGIS Therapies* 101American Data 400American HealthTech 802Atlantic Tomorrow’s Office 807Beekley Medical 702BKD, LLP 605Comfort Matters 600Contract Pharmacy Services 501Cornell Communications, Inc* 503Cutler Associates, Inc 800Cypress Healthcare Consultants 808Dabir Surfaces, Inc 603Direct Supply* 809eHealth Data Solutions 504Encore Rehabilitation Services 302Functional Pathways* 803Hamilton Insurance Agency* 202Harmony Healthcare International* 402HD Supply Facilities Maintenance* 805HPSI Purchasing Services 810Link-age 102LTC Consulting Services 602MatrixCare 203McKesson Medical-Surgical 505Medforce Technologies 502MMCAP 700

Exhibitor Booth #MobilexUSA 405NADONA/LTC 200National Association of Long Term Care Administrator Boards (NAB) 201

National Council for Therapeutic Recreation Certification 104

Novaerus 705Off-Loading Technologies, Inc 707/708Omnicare Pharmacy Services 403/404Partners Pharmacy 401Pathway Health 103PharMerica 303/304Pinnacle Quality Insight 704Precision Health Inc. 701ProCare LTC Pharmacy* 804RCare 305ReadyNurse 300Reliant Post-Acute Care Solutions 801Remedi SeniorCare 205Resistance Dynamics 703Sanofi Pasteur 100Select Rehabilitation, Inc. 806Senior Rehab Solutions* 406Smith & Nephew 500Talyst 301TekTone Sound & Signal Mfg., Inc. 604Trinity Rehabilitation Services LLC 306




Exhibitor Information

800.564.1640www.pharmerica.com

Long term care providers must ensure they remain compliant with the rigorous rules and regulations to succeed. • Premier consultant pharmacists

• On-site pre-survey support

• Organization-wide clinical education

• Regular reviews and leading technology

Call about our proven expertise to keep you compliant.

Forward together.

Prepare today. Succeed tomorrow.C

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PharM ACHCA Ad 3.9.16 "prepare".pdf 1 3/9/16 3:16 PM


AEGIS Therapies* is a rehabilitation and wellness company, providing physical, occupational, and speech language therapies across the continuum of care. www.aegistherapies.com

American Data’s ECS provides an EMR/EHR and financial solution. ECS is an integrated software solution streamlining patient care while providing real-time documentation, increasing reimbursement capabilities. www.american-data.com

American HealthTech is a leading provider of care management, financial and revenue cycle management software and services to skilled nursing facilities across America. We’ve been in business over 30 years and have over 3,300 clients in 49 states. Visit us at www.healthtech.net

Atlantic Tomorrow’s Office is an Office Technology and Healthcare IT Solutions company. Atlantic’s offerings include; imaging, IT support, document management and managed services. Through our Innovative Partner Alliance Program, Atlantic delivers comprehensive IT services by strategically partnering with manufacturers, suppliers, and service providers to deliver comprehensive end-to-end technology solutions. www.tomorrowsoffice.com

Beekley Medical: Promote comfort and improve quality of life with Elequil aromatabs as a complementary health approach. www.beekley.com

BKD National Health Care Group serves approximately 1,600 LTC and senior living providers nationwide. We deliver audit, reimbursement, tax, clinical, and operational services to help facilities succeed in an ever-changing environment. www.bkd.com

Comfort Matters is an evidence based, accredited, education program that offers an integrated approach to improve quality of care and quality of life for persons with dementia. www.comfortmatters.com

Contract Pharmacy Services is a privately held institutional pharmacy that provides customized management services to LTC, PC, AL facilitation and correctional institutions. www.contractrx.com

Cornell Communications, Inc* provides communication systems that gather data to improve staff efficiency and the care of your residents. Mobile technology simplifies staff communication and improves bottom line. www.cornell.com

Cutler Associates, Inc works with clients to create facilities that support their organizational goals. As experts in the healthcare and senior living markets, we provide a robust set of integrated tools that includes construction management, planning, preconstruction, and design. www.cutlerdb.com

Cypress Healthcare Consultants provides comprehensive managed care credentialing, contracting, and consulting services. We also offer marketing strategy, business development, and revenue maximization services. www.cypresshcc.com

Dabir Surfaces, Inc: The DabirAIR Overlay System is an innovative solution to aid in preventing pressure ulcers that uses alternating-nodal support to promote perfusion and reduce skin shear. www.dabir-surfaces.com

Direct Supply*, through innovative solutions and unexcelled response to customer needs, helps build, equip, and run communities like no other company in senior living. www.directsupply.com

eHealth Data Solutions empowers providers with web-based quality and risk management solutions including CareWatch, UBWatch, RiskWatch, and CWConnect. www.ehds.biz

Encore Rehabilitation Services provides PT, OT, and ST to long-term care facilities. Our unique Partnership Program using RUG’s / ADLs enhance both clinical and financial outcomes for your facility. www.encorerehabilitation.com

Functional Pathways* achieves excellence in rehabilitation through our three unique features which set us apart from other therapy providers: our values, innovation, and promise. www.fprehab.com

Hamilton Insurance Agency* has a rich history of providing health and welfare benefits, commercial lines, risk management, and administrative solutions with a focus on long-term care. www.hamiltoninsurance.com

Harmony Healthcare International*, headquartered in Topsfield, MA, services clients in the skilled nursing, acute care, home health, and assisted living markets with operational and compliance consulting, training, and educational programs. www.harmony-healthcare.com

HD Supply Facilities Maintenance* is the only distributor to stock facility maintenance, healthcare maintenance, housekeeping, and resident care parts, supplies, and equipment. www.hdsupplysolutions.com

HPSI, a Group Purchasing Organization with membership over 15,000 leverages this purchasing power to provide substantial savings and discounts on a wide range of products and services including: Dietary, Medical Supplies, Housekeeping, Linens, Maintenance, Capital Equipment, Administrative, Technology, Incontinence, and Pharmacy. www.hpsionline.com

Link-age is owned by non-profit senior living and hospice providers. The company provides nationwide purchasing programs and free consulting specifically to the senior living industry. www.linkageconnect.com

LTC Consulting Services and its affiliate companies are the SNF’s solution to back office management, Ar/billing, AP/finance, collections, contracting, HR consulting, and Medicaid processing. www.ltcs.com

MatrixCare’s solutions help skilled nursing and senior living providers, continuing care retirement communities, and home health organizations to prosper as we migrate to a fee-for-value healthcare system. www.matrixcare.com

McKesson Medical-Surgical offers more products, business solutions, distribution services, and other resources than other distributors. Let us help you achieve better clinical and business outcomes. mms.mckesson.com/ltc

Medforce Technologies provides process and document management software for healthcare. We work with LTC organizations to adapt quickly to change and do more with less. www.medforcetech.com



Minnesota Multistate Contracting Alliance for Pharmacy (MMCAP) is a free, voluntary group purchasing organization for government facilities that provide healthcare services. www.mmcap.org

MobilexUSA – America’s Leading Provider of Mobile Diagnostic Services; X-ray– Ultrasound- Cardiology – Laboratory – Vascular Access/Picc Line – Foot Care –Vision - Mammography – Nurse Practitioner www.mobilexusa.com

NADONA/LTC, formed in 1986, provides education, communication to nurse leaders, 5 certification exams, quarterly journal ‘The Director’, scholarships, and academy of fellows. www.NADONA.org

National Association of Long Term Care Administrator Boards (NAB) is the national authority for licensing Health Services Executives in the long-term care continuum, dedicated to delivering quality. www.nabweb.org

National Council for Therapeutic Recreation Certification (NCTRC), recognized by ICE and CARF, is the credentialing organization dedicated to professional excellence for consumer protection through the certification of qualified recreational therapy providers. www.nctrc.org

Novaerus provides air purification technology focused on delivering clinical and financial outcomes by reducing harmful airborne pathogens. www.novaerus.com

Off-Loading Technologies, Inc offers a newly USA patented and CMS approved non-powered mattress system with scientific support and literature. www.lifesupport-usa.com

Omnicare Pharmacy Services: From cost-effective, comprehensive pharmacy services to electronic medication management systems, Omnicare Pharmacy, a subsidiary of CVS Health, delivers practical, innovative solutions to meet your unique needs. www.omnicare.com

Partners Pharmacy is a leading regional provider of pharmacy services to long-term care and assisted living facilities in 10 states including MA, CT, PA, NJ, NY, VA, MD, NC, MO and KS. Each Partners location offers unparalleled, personalized services and clinical support through the combined resources of our local teams and our expanding regional resources. www.partnerspharmacy.com

Pathway Health is a professional management and consulting organization serving clients in the long-term care and post-acute care industry. Since our founding in 1997, Pathway Health has been keeping a pulse on clinical, regulatory, quality, and reimbursement trends to keep our clients on the path to success. www.pathwayhealth.com

PharMerica is a national provider of institutional long-term care and specialty pharmacy services. www.pharmerica.com

Pinnacle Quality Insight offers healthcare customer satisfaction measurement to senior care providers. Pinnacle’s feedback process is based off the idea that healthcare should be evaluated just like it is administered, individually. www.pinnacleqi.com

Precision Health Inc. provides state of the art mobile diagnostics. Web-based with 31 years of nursing home experience including digital x-rays, digital sonograms, dopplers & echos, computerized EKG, holters, and pacemakers. www.800xrayexam.com

ProCare LTC Pharmacy* is a long-term care pharmacy delivering dispensing services, infusion therapy, pharmaceuticals LTC dispensing, pharmacy management, pharmaceuticals LTC vending, pharmacy delivery logistics and management, and LTC prescription benefits management. www.procareltc.com

RCare is your provider of UL 1069 Tested wireless nurse call and personal emergency systems for the entire spectrum of eldercare and senior living. www.rcareinc.com

ReadyNurse, since 1998, has been connecting talented nurses with quality providers throughout the country for per diem, travel, and permanent placement assignments. www.ReadyNurse.com

Reliant Post-Acute Care Solutions is a national leader in post-acute care networks, helping skilled nursing facilities partner with hospitals and ACOs to increase referrals and improve patient care through shared clinical protocols and technology platforms. Through its Reliant Rehabilitation and Reliant Medical Management divisions, the company provides integrated therapy and medical management to more than 600 post-acute care facilities nationwide. www.reliant-rehab.com

Remedi SeniorCare has redefined medication administration and management with its Paxit system. Say goodbye to comingles medications and less waste. Get billed for only what meds you use! www.remedirx.com

Resistance Dynamics: Regaining strength and mobility transforms the lives of seniors. At Resistance Dynamics, we make it simple with our MoveMor™ Lower Body Trainer and wellness programming. www.MoveMor.com

Sanofi Pasteur Inc. provides pediatric, adult, and travel vaccines for diseases such as diphtheria, tetanus, pertussis, polio, Haemophilus influenzae type b, influenza, rabies, typhoid fever, yellow fever, and meningococcal disease. To learn more about our products, visit www.sanofipasteur.us.

Select Rehabilitation provides rehabilitation services to patients in skilled nursing, acute, and outpatient settings utilizing cost and time efficient systems designed to operate under PPS. www.selectrehab.com

Senior Rehab Solutions* is a leading rehab management company that offers our services nationwide. We partner excellence in rehabilitative treatments with exceptional customer service. www.srs4rehab.com

Smith & Nephew’s Advanced Wound Management’s products include PICO™ Single Use Negative Pressure Wound Therapy, ALLEVYN™ Life Hydrocellular Foam Dressings, and ACTICOAT™ Silver-Coated Antimicrobial Dressings. www.smith-nephew.com

Talyst: The Insite System provides secure, automated packaging and delivery technology for 24/7/365 access to oral solid medications in your facility. www.talyst.com

TekTone Sound & Signal Mfg., Inc., founded in 1973, designs and manufactures UL Listed nurse call, wireless nurse/emergency call, wander management, area of rescue assistance systems, and alert integration systems. www.tektone.com

Trinity Rehabilitation Services provides contract rehab services featuring physical therapy, occupational therapy, and speech language pathology. We serve the post-acute, long-term, home health, assisted and independent living settings. www.trinityrehabservices.com


The New Jersey Chapter is proud to sponsor the

2016 Awards Program and Luncheon. www.njachca.org


www.srs4rehab.com

The Rhode Island Chapter is a proud sponsor of the 2016 Awards Program

and Luncheon.

Congratulations to the Award Winners!

Congratulations to the 2016 ACHCA Award Winners!

www.ctachca.org



VCTV is pleased to announce the next generation of technology for a complete communication system.• Compatible with the latest Windows®

software.

• Our goal is to give you the best of digital technology, with a friendly new interface that allows you to manage your community channel & digital signage without expensive outsourcing.

• An all-in-one self-directed communication system including Community house TV channel, self-directed digital signage and a web portal

• Scheduled Insertion of corporate info and highlight videos.

• Digital Video Insertion - beneficial for corporate & community branding

• Easy-to-use self-directed software eliminating expensive outsourcing.

• Multiple Screen Options: Video insertion, live video, graphics, weather - place content in 10 various display cells.

• Accessible editing from your network or over the web.

• Includes mp3 audio files & play lists.

• Screen Cell Properties may be changed per screen (name, description, duration, background color or picture, display screen, audio, transitions).

• Graphic manipulation capabilities.

• Take old analog channel and convert to a digital channel.

FREE Web Demo!

Call: 1-800-442-5771 • Visit: VCTV.com

The Massachusetts Chapter is proud to sponsor the

Professional Advancement Lunch.

Congratulations to those who have become certified

or advanced to a Fellow. www.achca-machapter.org Visit Us at Booth #301

#LetNursesBeNurses

The InSite System delivers aStress Free Med Pass!

Congratulations to the

2016 ACHCA Award Winners!

The New York Chapter supports excellence in long term care leadership.

Join us for the 2016 Summer Leadership Conference,

July 25-29, 2016 in Bermuda.

www.nycachca.com

Continuing to support the New England Chapters in Distirct One

and the American College of Health Care Administrators

for over fifteen years.

We are committed to advancing the quality of leadership in the continuum of long term care.

www.thenealliance.org



NotesNotes


Notes

Notes Stay Connected. Ask Us About ACHCAConnect and MemberCentric©

Follow these directions to install MemberCentric

1. Visit your device's application store and search for the app named "MemberCentric" by Results Direct or save time ‐ use your mobile device to scan, or click on, the applicable QR code below.

2. Once downloaded, launch the application and search for "ACHCA." 3. Login using your regular ACHCA username (your email address) and password. You

will remain logged into the app unless you specifically log out.

Android iPhone, iPad, iPod Touch Kindle Fire Other devices via

mobile browser

The Catalyst for Excellence in Post-Acute and Aging Services Leadership

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www.achca.org(202) 536-5120

Celebrating 50 Years - ACHCA · Celebrating. FUTURE MEETING. DATES 23rd Annual Winter . Marketplace...

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