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AUCTRAINING ANDDEVELOPMENT PROGRAMS
FOR CHALLENGING TIMES
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AUCTRAINING AND DEVELOPMENT PROGRAM IN CHALLENGING T IMES
1. INTRODUCTION
The American University in Cairo (AUC) has for over 90 years served Egypt and the Region by providing world class
university education in a wide array of fields and specializations as well as providing executive and continuing education
through its different centers and institutions.
Given the challenging times Egypt is going through and the issues facing our constituencies in this ever changing work
environment, the continuing education and executive education institutions and centers within AUC, have developed this
portfolio of training and development programs for the business, government and civil society with the aim of providing
support in these challenging times.
The document includes relevant and focused programs from the following: Engineering and Science Services (ESS), GlobalAffairs and Public Policy Executive Education (GAPP ExecEd), International Executive Education Institute (IEEI), John D.
Gerhart Center for Philanthropy & Civic Engagement, Management Center (MC), School of Continuing Education (SCE),
and Social Research Center (SRC)
The programs listed below are grouped into nine categories as follows: Strategic Planning; Leadership and Crisis
Management; Role of Government; Media and Communications; Operations; Risk Management; Project Management;
Contracts; and Monitoring and Evaluation.
The electronic version of the document is divided into three main parts: The first is a matrix containing a listing of all the
programs by category (for more information on each of the programs click on the program name to go to the
corresponding section with detailed information on the program). The second section contains the program outline,
dates and fees as well as contact information and web link for more information. The final section of the document
contains a short summary of each institute/center as well as a web link to their page on AUC website. This document will
be updated regularly with new information or program offerings.http://www.aucegypt.edu/training/Pages/home.aspx
We hope that this effort contributes to your organizations growth and leads the way to a thriving future.
http://www.aucegypt.edu/training/Pages/home.aspxhttp://www.aucegypt.edu/training/Pages/home.aspxhttp://www.aucegypt.edu/training/Pages/home.aspxhttp://www.aucegypt.edu/training/Pages/home.aspx -
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2. PROGRAM OFFERINGS MATRIX
Program Title
School/Center
Type of Participant
Private Sector Public Sector Civil Society
Senior
Mgmt
Middle
Mgmt
Entry
Level
Senior
Mgmt
Middle
Mgmt
Entry
Level
Senior
Mgmt
Middle
Mgmt
Ent
y
Lev
l
Strategic Planning
1- Strategic Planning and PerformanceManagement in the Transformation PhaseGAPP Executive Education
2- Strategic Planning & ManagementManagement Center
3- Re-engineering of Organizations andCorporations
Engineering & Science Services
4- Planning and Goal Setting*School of Continuing Education
5- Developing an Effective Business Plan*School of Continuing Education
Leadership and Crisis Management
1- Crisis Management and Business ContinuityInternational Executive Education Institute
2- Crisis Management for Financial ManagersInternational Executive Education Institute
3- Finance for Entrepreneurs in Changing TimesInternational Executive Education Institute
4- Transformational LeadershipManagement Center
5- Decision Making and Problem Solving*School of Continuing Education
6- Introduction to Decision AnalysisEngineering & Science Services
7- Creative Thinking Strategies*School of Continuing Education
8- Enhancing Negotiations SkillsGAPP Executive Education
9- Business Continuity for SMEsJohn D. Gerhart Center for Philanthropy &
Civic Engagement
10- Investments in Human Capital: Compliancewith International Labor StandardsJohn D. Gerhart Center for Philanthropy &Civic Engagement
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Program Title
School/Center
Type of ParticipantPrivate Sector Public Sector Civil Society
Senior
MgmtMiddle
MgmtEntry
LevelSenior
MgmtMiddle
MgmtEntry
LevelSenior
MgmtMiddle
MgmtEntr
Lev
11- Managing Reputation in Turbulent Times
Management Center
12- Leading Change (Executive BriefingWorkshop)Management Center
Role of Government
1- Transforming Public Service DeliveryGAPP Executive Education
2- Role of Government in PromotingInvestmentGAPP Executive Education
3- Public Budget Analysis and InterpretationGAPP Executive Education
Media and Communication
1- Social Networking: Facebook & TwitterSchool of Continuing Education
2- Social & Political MarketingManagement Center
3- The Principles and Practice of StrategicCommunicationInternational Executive Education Institute
4- Crisis CommunicationManagement Center
5- Role of Media in the Election ProcessGAPP Executive Education
6- Public Speaking: Communication SkillsGAPP Executive Education
7- Integrating Government Communicationwith Social MediaGAPP Executive Education
8- Communication & Interpersonal Skills*School of Continuing Education
9- Effective Presentation Skills*School of Continuing Education
Operations
1- Process Improvement & Managing Change*School of Continuing Education
2- Logistics and Supply Chain EngineeringEngineering & Science Services
3- Computerized Maintenance ManagementSystemsEngineering & Science Services
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Program Title
School/Center
Type of Participant
Private Sector Public Sector Civil Society
Senior
MgmtMiddle
MgmtEntry
LevelSenior
MgmtMiddle
MgmtEntry
LevelSenior
MgmtMiddle
MgmtEntr
Lev
4- Cost RationalizationEngineering & Science Services
5- Quality Assurance Program AuditingEngineering & Science Services
Risk Management
1- Risk Assessment and Management forEngineersEngineering & Science Services
2- Operational and Market Risk Management inFinanceInternational Executive Education Institute
3- Financial Risk ManagementInternational Executive Education Institute
Project Management
1- Total Project Management (level i)Engineering & Science Services
2- Total Project Management (level ii)Engineering & Science Services
3- Strategic Project ManagementEngineering & Science Services
4- Project Feasibility StudyEngineering & Science Services
5- Administration of Construction ProjectsEngineering & Science Services
Contracts1- FIDIC Forms of Contract Conditions
Engineering & Science Services
2- Bids and Contracts for Engineering ProjectsEngineering & Science Services
Monitoring and Evaluation
1- Monitoring and Evaluation for ChangeAgentsSchool of Continuing Education
2- Monitoring and EvaluationSocial Research Center
* The School of Continuing Education offers Certificates in Management and Communication upon the completion of the
following programs.
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Certificates in Communication
- Business Correspondence- Communication & Interpersonal Skills
- Effective Presentation Skills- Effective Time Management
Certificates in Management
- Creative Thinking Strategies
- Decision Making and Problem Solving
- Developing an Effective Business Plan
- Process Improvement & Managing Change
- Performance & Productivity Management
- Planning and Goal Setting
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3. PROGRAMS
i. STRATEGIC PLANNING
Program Title: STRATEGIC PLANNING AND PERFORMANCE MANAGEMENT I N THE
TRANSFORMATION PHASEProgram Dates: 4 Day Program To be Announced
Location/ Venue: AUC New Cairo Campus/ Tahrir Campus/ On-site training is available for customizedprograms
Program Type: Customized Program / Open Enrollment
Language of Instruction English (Sessions may be offered in Arabic for customized programs)
School/ Center: GAPP Executive Education
PROGRAM SUMMARY AND BENEFITS
This program covers alternative models of Establishing a strategic management system and setting strategic agenda. With
regard to the current events. Implementing strategic thrusts using a results-based interplay between measurement andmanagement, as well as between performance monitoring and program evaluation.
WHO SHOULD ATTEND
Middle Senior Management
PARTNERS/FACULTYAmerican University in CairoGeorge Washington University
International Institutions
FEESUSD 1300 per participantOne Scholarship is granted for the 4th participant from the same institution
CONTACT INFORMATIONGAPP Executive EducationSchool of Global Affairs and Public PolicyWebsite:www.aucegypt.edu/gapp/execed Tel: (+202) 2615-3193/3315
http://www.aucegypt.edu/gapp/execedhttp://www.aucegypt.edu/gapp/execedhttp://www.aucegypt.edu/gapp/execedhttp://www.aucegypt.edu/gapp/execed -
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Program Title: STRATEGIC PLANNING & MANAGEMENT
Program Dates: 27 March (10am to 4pm) can be repeated
Location/ Venue: AUC Down Town Campus (Falaki Academic Center )
Program Type: Open Enrollment
Language of Instruction English (Arabic Discussions are allowed)
School/ Center: Management Center1-
PROGRAM SUMMARY AND BENEFITS
Strategic management is the behavior of drafting, implementing and evaluating decisions that enable you to achieve yourlong-term objectives. It is the process of specifying your mission, vision and objectives. It is an ongoing practice ofevaluation so as to make sure your evolving strategies are meeting changing circumstances.
Main TopicsIntroduction to strategic thinking
Fundamental Strategic Terms (Vision, Mission, Goals, Strategies...)Strategic Management Phases
Analyzing the Environment
Formulation & Planning Implementation & Actions
Evaluation & Control
WHO SHOULD ATTEND
Senior & Middle Managers in Companies, Governmental and Civil Society organizations.And anyone interested in understanding how to think and plan strategically.
PARTNERS/FACULTYDr. Mohamed Aly A.Fattah
FEESLE 500
CONTACT INFORMATION
[email protected] Tel 202 27976700 & 27976701
mailto:[email protected]:[email protected]:[email protected] -
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Program Title: RE-ENGINEERING OF ORGANIZATIONS AND CORPORATIONS
Program Dates: March 6 - 10, 2011
Location/ Venue: AUC Tahrir Campus/ Other Venue
Program Type: Open Enrollment/ Company Specific
Language of Instruction Arabic/English
School/ Center: Engineering & Science Services
PROGRAM SUMMARY AND BENEFITSThis course provides engineers with an approach for implementing the principles of re-engineering the organizations. It
creates a means to link the competitive strategy of an organization to its people and process a linkage enhanced by
using the information communication technology available today.
WHO SHOULD ATTEND
Managers, Engineers, & Administration.
FEESLE 1300
CONTACT INFORMATION
Dalia Saleh Abou El SaadatProgram Officer, Engineering & Science Services
Down Town, New Falaky Building
7th Floor Room # 735
Phone # 02 2797 5361 Fax # 02 2792 3352
mailto:[email protected]:[email protected]:[email protected]:[email protected] -
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Program Title: PLANNING AND GOAL SETTING
*Certificate in Management
Program Dates: 3 days (12 hours) weekdays or weekends. To be decided with thegroup/ company
Location/ Venue: AUC New Cairo Campus OR Tahrir Campus
Program Type: Open Enrollment OR Company Specific
Language of Instruction English OR Arabic
School/ Center: School of Continuing Education
PROGRAM SUMMARY AND BENEFITSWith all the hopes for better Egypt, planning and goal setting are crucial to achieve our dreams.Goals and plans represent expectations, hopes and dreams, and to the extent our goals areachieved, we are successful. Through this course, participants will understand the tools forplanning and setting goals for success.
Upon successful completion of this course, learners will be able to:
State the importance of conceptual skills in business environment Define the nature and types of planning Describe the steps of SWOT analysis
Undertake long term planning and contingency planning
Use experience to guide future action Identify characteristics of profitable and successful organizations
Implement risk management strategies throughout your organization
Produce a strategic plan for a business unit
*This course can be taken as a standalone course and/or as a part of a certificate
WHO SHOULD ATTENDMiddle managers and supervisors.
PARTNERS/FACULTYSCE Instructors are selected based on their qualifications and practical experience. Trainers arepracticing professionals as well as teachers and strongly emphasize the applicability of theoryinto practice in the workplace.
FEESThe course duration is 3 days, four hours with a break per day.The fees cover instruction, material, supplies and breaks on AUC premises.Per participant the fees are LE 1800 with a minimum of 10 participants.
CONTACT INFORMATIONBusiness Studies DivisionSchool of Continuing Education www.aucegypt.edu/sceEmail: [email protected] Tel. 2797-5724 ,2797-6538
http://www.aucegypt.edu/scehttp://www.aucegypt.edu/scemailto:[email protected]:[email protected]://www.aucegypt.edu/sce -
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Program Title: DEVELOPING AN EFFECTIVE BUSINESS PLAN
*Certificate in ManagementProgram Dates: 3 days (12 hours) weekdays or weekends. To be decided with the
group/ company
Location/ Venue: AUC New Cairo Campus OR Tahrir Campus
Program Type: Open Enrollment OR Company Specific
Language of Instruction English OR Arabic
School/ Center: School of Continuing Education
PROGRAM SUMMARY AND BENEFITSNo plan is a plan to fail. Planning in business is one of the key skills required by managers and supervisors. This courselooks at the mechanical and visionary aspects of planning whilst ensuring that decisions are based on fact rather thanassumptions.Upon successful completion of this course, learners will be able to:
Define the planning process
Distinguish between major components of business plan Differentiate between short, medium and long term plans
Design measurable objectives and goals Produce measurement tools to test progress
Analyze the potential problems associated with setting goals
*This course can be taken as a standalone course and/or as a part of a certificate
WHO SHOULD ATTENDMiddle Managers and supervisors.
PARTNERS/FACULTYSCE Instructors are selected based on their qualifications and practical experience. Trainers arepracticing professionals as well as teachers and strongly emphasize the applicability of theoryinto practice in the workplace.
FEESThe course duration is 3 days, four hours with a break per day.The fees cover instruction, material, supplies and breaks on AUC premises.Per participant the fees is LE 1800 with a minimum of 10 participants.
CONTACT INFORMATIONBusiness Studies DivisionSchool of Continuing Education www.aucegypt.edu/sceEmail: [email protected] Tel. 2797-5724 ,2797-6538
http://www.aucegypt.edu/scehttp://www.aucegypt.edu/scemailto:[email protected]:[email protected]://www.aucegypt.edu/sce -
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ii. LEADERSHIP AND CRISIS MANAGEMENT
Program Title: CRISIS MANAGEMENT AND BUSINESS CONTINUITY
Program Dates: 2 days to be announced
Location/ Venue: AUC New Cairo Campus/ Other VenueProgram Type: Open Enrollment/ Company Specific
Language of Instruction English
School/ Center: International Executive Education Institutei.
PROGRAM SUMMARY AND BENEFITS
The concept of crisis Management and Business Continuity are becoming paramount for companies to reach normal
operations mode. The program aims at providing participants with the tools, knowledge and understanding to develop
benchmarks and assess business continuity and crisis management within the organization.
WHO SHOULD ATTEND
This program is designed for senior and middle level managers, as well as those in management positions in functional
areas of the business from the corporate, governmental and industrial sectors.
PARTNERS/FACULTY
Faculty from cole Suprieure des Sciences conomiques et Commerciales
FEES
USD 1,500 per participant
* Please check website for updates regarding IMC Funding
CONTACT INFORMATIONInternational Executive Education Institute School of Business The American University in Cairo
tel 20.2.2615.3309 mobile 2.017.3815.065 fax 20.2.2797.4915
[email protected] www.aucegypt.edu/business/ieei
mailto:[email protected]://www.aucegypt.edu/business/ieeihttp://www.aucegypt.edu/business/ieeihttp://www.aucegypt.edu/business/ieeihttp://www.aucegypt.edu/business/ieeimailto:[email protected] -
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Program Title: CRISIS MANAGEMENT FO R FINANCIAL MANAGERS
Program Dates: 1 day to be announced and can be repeated
Location/ Venue: AUC New Cairo Campus/ Other Venue
Program Type: Open Enrollment/ Company Specific
Language of Instruction English
School/ Center: International Executive Education Institutei.
PROGRAM SUMMARY AND BENEFITS
The program deals with issues that face organizations in times of crises and how to optimize the organizations response.
Some of the topics covered include: fundamental of crisis management, crisis communication strategies, use of
alternative media, common decision-making mistakes in time-compressed situations, internal and external stakeholders
management, personal vs. institutional external relationships, corporate social responsibility vs. responsibilities towards
shareholders, social and civil engagement, dealing with sudden changes in management and finally the issue of getting
back to business as usual.
WHO SHOULD ATTEND
This program is designed for mid level managers across all financial sectors
PARTNERS/FACULTY
Dr. Ahmed Shabana, Ernst and Young Partner
FEES
USD 350 per participant
* Please check website for updates regarding IMC Funding
CONTACT INFORMATIONInternational Executive Education Institute School of Business The American University in Cairo
tel 20.2.2615.3309 mobile 2.017.3815.065 fax 20.2.2797.4915
[email protected] www.aucegypt.edu/business/ieei
mailto:[email protected]://www.aucegypt.edu/business/ieeihttp://www.aucegypt.edu/business/ieeihttp://www.aucegypt.edu/business/ieeihttp://www.aucegypt.edu/business/ieeimailto:[email protected] -
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Program Title: F INANCE FOR ENTREPRENEURS IN CHANGING TIMES
Program Dates: 2 day to be announced
Location/ Venue: AUC New Cairo Campus/ Other Venue
Program Type: Open Enrollment/ Company Specific
Language of Instruction English
School/ Center: International Executive Education Institutei.
PROGRAM SUMMARY AND BENEFITS
Small start-ups and SMEs are the base of any stable economy. While successful sailing of a business in changing times is a
challenge to most companies, entrepreneurships can find times of change as either a huge threat or a vast opportunity
for while these companies are more venerable to short term disruptions they also possess the flexibility and elasticity to
mold them into what the market really needs. Added to that SMEs provide the major source of employment and
economic development.
The program aims at providing entrepreneurs with solid understanding of finance for start-up companies which is the
backbone for the business success. The course covers vital issues including sources of finance (dept financing, equity
financing, loans, venture capital, etc), key concepts in finance (including issues like time beak-even analsis, value for
money, cash flow analysis, etc) and understand tools for evaluation of new projects and products.
WHO SHOULD ATTEND
This program is designed for Entrepreneurs and executives of startup and growing businesses.
Senior and mid level managers in different disciplines within organizations.
PARTNERS/FACULTY
Youssef Bissada, Emeritus Professor of Entrepreneurship and Family Enterprise, INSEAD
FEES
USD 400 per participant
* Please check website for updates regarding IMC Funding
CONTACT INFORMATION
International Executive Education Institute School of Business The American University in Cairotel 20.2.2615.3309 mobile 2.017.3815.065 fax [email protected] www.aucegypt.edu/business/ieei
mailto:[email protected]://www.aucegypt.edu/business/ieeihttp://www.aucegypt.edu/business/ieeihttp://www.aucegypt.edu/business/ieeihttp://www.aucegypt.edu/business/ieeimailto:[email protected] -
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Program Title: TRANSFORMATIONAL LEADERSHIP
Program Dates: One day repeated program on Saturdays 26/3/2011 - 9/4/2011 - 23/4/2011
Location/ Venue: AUC Down Town Campus (Falaki Academic Center )
Program Type: Open Enrollment
Language of Instruction English
School/ Center: Management Center
PROGRAM SUMMARY AND BENEFITSSmart organizations realize that investing in their leaders today, will make them better prepared to deal with the current
major changes happening in Egypt and also be well equipped to succeed in the future.
To address the tough personal and professional challenges that executives might face soon in Egypt, The Management
Center has developed a specialized program in Transformational Leadership. The program is designed to provide
innovative techniques and best practices you may need to become an extraordinary leader in an extraordinary time.
The program structure is designed to give the participants the maximum opportunity to understand Leadership through
lectures, discussions in the following areas: Difference between Leadership and Management
Sources of gaining Power Learning about Leadership different Styles
Situational Leadership
Emotional Intelligence
Transactional versus Transformational Leadership
Participants will also have the chance to enrich their knowledge through exchanging their own experience, and theopportunity to come to some concrete understanding of how they can put transformational leadership to practice intheir own work & lives.
WHO SHOULD ATTEND
Transformational Leadership is designed to meet the needs of mid- to senior-level executives who want to develop theirleadership. Participants typically have more than 5 years of experience in management roles of increasing responsibilityand have good command of English language.
PARTNERS/FACULTYProf. Ahmad Radwan
FEES
LE500
CONTACT [email protected] Tel 202 2797 6700 & 2797 6701
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Program Title: DECISION M AKING AND PROBLEM SOLVING
*Certificate in ManagementProgram Dates: 3 days (12 hours) weekdays or weekends. To be decided with the
group/ company
Location/ Venue: AUC New Cairo Campus OR Tahrir Campus
Program Type: Open Enrollment OR Company Specific
Language of Instruction English OR Arabic
School/ Center: School of Continuing Education
PROGRAM SUMMARY AND BENEFITSBeing able to make decisions and solve problems effectively is a necessary and vital part during critical times and
changing environments. In this course, learners will learn a systematic and analytical process for solving problems to help
take the right decisions.
Upon successful completion of this course, learners will be able to:
Explain how to tackle any problem with a logical process Use various methods to save time when tackling each problem
Develop a process for active review
Explain the decision-making process
Define the decision-making styles
State the attributes of an effective decision maker Assess different ways to develop and build viable options.
*This course can be taken as a stand alone course and/or as a part of a certificate
WHO SHOULD ATTENDManagers and supervisors whose decisions impact financials, staff, processes and the reputationof their department.
PARTNERS/FACULTYSCE Instructors are selected based on their qualifications and practical experience. Trainers arepracticing professionals as well as teachers and strongly emphasize the applicability of theoryinto practice in the workplace.
FEESThe course duration is 3 days four hours with a break per day.The fees cover instruction, material, supplies and breaks on AUC premises.Per participant the fees is LE 1800 with a minimum of 10 participants.
CONTACT INFORMATION
Business Studies DivisionSchool of Continuing Education www.aucegypt.edu/sceEmail: [email protected] Tel. 2797-5724 ,2797-6538
http://www.aucegypt.edu/scehttp://www.aucegypt.edu/scemailto:[email protected]:[email protected]://www.aucegypt.edu/sce -
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Program Title: INTRODUCTION TO DECISION ANALYSIS Program Dates: June 12 - 16, 2011
Location/ Venue: AUC Tahrir Campus/ Other Venue
Program Type: Open Enrollment/ Company Specific
Language of Instruction Arabic/EnglishSchool/ Center: Engineering & Science Services
PROGRAM SUMMARY AND BENEFITS
This is an introductory course on the theory and application of design analysis. The course provides a systematic
evaluation of decision-making problems under uncertainty. Emphasis is placed on the formulation, analysis and use of
decision- making techniques in engineering and systems analysis.
WHO SHOULD ATTEND
Managers, Engineers, & Administration.
FEES
LE 1300
CONTACT INFORMATIONDalia Saleh Abou El Saadat, Program Officer, Engineering & Science Services
Down Town, New Falaky Building , 7th Floor Room # 735
Phone # 02 2797 5361 Fax # 02 2792 3352
mailto:[email protected]:[email protected]:[email protected]:[email protected] -
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Program Title: CREATIVE THINKING STRATEGIES
*Certificate in ManagementProgram Dates: 3 days (12 hours) weekdays or weekends. To be decided with the
group/ company
Location/ Venue: AUC New Cairo Campus OR Tahrir Campus
Program Type: Open Enrollment OR Company Specific
Language of Instruction English OR Arabic
School/ Center: School of Continuing Education
PROGRAM SUMMARY AND BENEFITSChanging environments provide a healthily soil for new and innovative ideas. This course provides practical techniques to
ensure that learners gain a good understanding of the creative thinking process and strategies to apply them confidently
within their organizations.
Upon successful completion of this course, learners will be able to:
Define the need for creativity
State the creative process
Use a broad range of idea generating techniques Identify how to overcome creativity blocks and challenges
Use creativity to solve real business issues
Apply creativity techniques to generate ideas
Evaluate the technique of Mind Mapping to unleash creativity
*This course can be taken as a stand-alone course and/or as a part of a certificate
WHO SHOULD ATTENDProfessionals who affect and /or influence the creation and implementation of new products,services and work processes.
PARTNERS/FACULTYSCE Instructors are selected based on their qualifications and practical experience. Trainers arepracticing professionals as well as teachers and strongly emphasize the applicability of theoryinto practice in the workplace.
FEESThe course duration is 3 days four hours with a break per day.The fees cover instruction, material, supplies and breaks on AUC premises.Per participant the fees is LE 1800 with a minimum of 10 participants.
CONTACT INFORMATIONBusiness Studies DivisionSchool of Continuing Education www.aucegypt.edu/sceEmail: [email protected] Tel. 2797-5724 ,2797-6538
http://www.aucegypt.edu/scehttp://www.aucegypt.edu/scemailto:[email protected]:[email protected]://www.aucegypt.edu/sce -
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Program Title: ENHANCING NEGOTIATIONS SKILLS
Program Dates: 2 Day Program To be Announced
Location/ Venue: AUC New Cairo Campus/ Tahrir Campus/ On-site training is available for customized
programs
Program Type: Customized Program / Open Enrollment
Language of InstructionEnglish/ (Sessions maybe offered in Arabic for customized programs)
School/ Center: GAPP Executive Education
PROGRAM SUMMARY AND BENEFITS
Enhancing Negotiations Skills is a significant tool that both the public and private sector need to undertake effective
negotiations to represent their organizations interests.
Handling and understanding negotiation, negotiating package deals, establishing credibility and managing long term
relationships may be customized Government to Business or Business to Government.
WHO SHOULD ATTEND
Middle Senior Management
PARTNERS/FACULTY
American University in Cairo
Local Professionals
FEES
USD 500 per participant
One Scholarship is granted for the 4th participant from the same institution
CONTACT INFORMATION
GAPP Executive EducationSchool of Global Affairs and Public PolicyWebsite:www.aucegypt.edu/gapp/execedTel: (+202) 2615-3193/3315
http://www.aucegypt.edu/gapp/execedhttp://www.aucegypt.edu/gapp/execedhttp://www.aucegypt.edu/gapp/execedhttp://www.aucegypt.edu/gapp/execed -
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Program Title: BUSINESS CONTINUITY FOR SMES
Program Dates: May 9-10, 2011
Location/ Venue: AUC New Cairo Campus
Program Type: Open Enrollment
Language of Instruction English
School/ Center: Corporate Sustainability Capacity Building Program, Gerhart Center
PROGRAM SUMMARY AND BENEFITS
This 2 day course is designed to introduce executives to the most recent theories and practices of developing and
implementing corporate sustainability strategies in small to medium enterprises. The course will have a specific focus on
SMEs in emerging markets and the MENA region in light of recent political and socio-economic changes. Trainers will rely
on a unique instruction approach utilizing presentations, discussions, prominent guest speakers as well as regional &
international case studies.
Course material and case studies will be organized around the following:
- The basic principles of sustainability management and the triple-bottom line approach to business- The development of sustainability strategies and KPIs
- Measurement and value added of sustainability initiatives
- Engagement with stakeholders
WHO SHOULD ATTEND
CEOs , Middle and Senior Management
PARTNERS/FACULTY
Dana Brown, Faculty of Strategy and Organization, EMLYON Business School, France, and Associate Fellow, Oxford
University Said Business School, UK
FEESUSD 700 per person
* Please check website for updates regarding IMC Funding
CONTACT INFORMATIONCorporate Sustainability Capacity Building Program, Gerhart Center, AUC
Email: [email protected] Telephone: 20.2.2615.1340http://www.aucegypt.edu/research/gerhart/Pages/CSCB.aspx
mailto:[email protected]://www.aucegypt.edu/research/gerhart/Pages/CSCB.aspxhttp://www.aucegypt.edu/research/gerhart/Pages/CSCB.aspxmailto:[email protected] -
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Program Title: INVESTING IN HUMAN CAPITAL : COMPLIANCE WITH INTERNATIONALLABOR STANDARDS
Program Dates: 23-24 May,2011
Location/ Venue: AUC New Cairo Campus
Program Type: Open Enrollment
Language of Instruction English
School/ Center: Corporate Sustainability Capacity Building Program, Gerhart Center
PROGRAM SUMMARY AND BENEFITS
The program aims at providing a holistic look at labor standards and issues facing the labor market in Egypt in specific and
in the Middle East at large. It addresses four main issues that are vital for the development of a healthy and strong labor
force. These include the development of independent labor syndicates capable of creating dialog between workers and
employers and insuring that workers rights are met; discussions regarding the development of a minimum wage and fair
compensation packages; investment in training and development of the workforce to meet the needs of the market and
finally the understanding of labor culture and how understanding it can lead to employee satisfaction and retention.
WHO SHOULD ATTEND
HR specialists, business owners, government officials across all sectors of industry and service organizations.
PARTNERS/FACULTY
Social Accountability International (http://www.sa-intl.org/)
FEES
USD 700 per person
* Please check website for updates regarding IMC Funding
CONTACT INFORMATION
Corporate Sustainability Capacity Building Program, Gerhart Center, AUC
Email: [email protected] Telephone: 20.2.2615.1340
http://www.aucegypt.edu/research/gerhart/Pages/CSCB.aspx
http://www.sa-intl.org/mailto:[email protected]://www.aucegypt.edu/research/gerhart/Pages/CSCB.aspxhttp://www.aucegypt.edu/research/gerhart/Pages/CSCB.aspxhttp://www.aucegypt.edu/research/gerhart/Pages/CSCB.aspxmailto:[email protected]://www.sa-intl.org/ -
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Program Title: MANAGING REPUTATION IN TURBULENT TIMES
Program Dates: March 31 March, 2011 and repeated on 26 April 2011
Location/ Venue: AUC Downtown Campus (Falaki Academic Center )
Program Type: Open Enrollment
Language of Instruction English
School/ Center: Management Center
PROGRAM SUMMARY AND BENEFITS
Provide participants with a comprehensive understanding of reputation and the various perspectives about reputation.The program will provide participants with the tools to manage reputation at times of crisis. This one day program isintended to provide the participants with an understanding of the importance of reputation, particularly focusing onmanaging reputation at times of crisis. This program will highlight other aspects related to personal reputation, corporatereputation, industry reputation, government reputation and country reputation.
WHO SHOULD ATTEND
Employees at entry and middle level management in public and private sectors.Members of the public interested to know more about how to manage reputation.
PARTNERS/FACULTYHamed M. Shamma, Assistant Professor of Marketing, AUC
FEESLE 500
CONTACT INFORMATION
[email protected] Tel 2797 6700 and 2797 6701
mailto:[email protected]:[email protected]:[email protected] -
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Program Title: LEADING CHANGE (EXECUTIVE BRIEFING WORKSHOP )
Program Dates: To be announced
Location/ Venue: AUC Down Town Campus (Falaki Academic Center )
Program Type: Open Enrollment
Language of Instruction English
School/ Center: Management Center
PROGRAM SUMMARY AND BENEFITS
The more disruptive a change is to the status quo, the greater it diminishes the capacity to envision the future, the path
of change if left to its own forces could be unpredictable, and full of unintended consequences.
Once initiated, change follows its own path, but the leaders work involves staying engaged with the change by providing
ongoing direction and guidance and actively working to shape the change as it evolves.
The key challenge for change leaders is to understand the inherent nature of change and work with its nature rather than
against it.
By the end of this workshop participants shall be able to:
Identify the reasons for initiating organizational change.
Recognize the impact that change has on the organization constituencies and stakeholders
Understand the importance of a clear vision for change and for desired results.
Develop a thoughtful strategy for effectively implementing change.
WHO SHOULD ATTEND
Anyone who is in engaged in defining needed organization wide changes and seeking to drive them successfully.
PARTNERS/FACULTYTo be decided
FEESLE 300
CONTACT INFORMATION
[email protected] Tel 202_27976700 & 27976701
mailto:[email protected]:[email protected]:[email protected] -
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i i i . ROLE OF GOVERNMENT
Program Title: TRANSFORMING PUBLIC SERVICE DELIVERY
Program Dates: 2 Day Program To be Announced
Location/ Venue: AUC New Cairo Campus/ Tahrir Campus/ On-site training is available for customizedprograms
Program Type: Customized Program / Open Enrollment
Language of Instruction English/ (Sessions maybe offered in Arabic for customized programs)
School/ Center: GAPP Executive Education
PROGRAM SUMMARY AND BENEFITS
This programs works at transforming the Public Service Delivery that meets the need of new found citizen ownershipwhich requires a transformed government that is more responsive to citizens needs and where accountability and
transparency are evident.
WHO SHOULD ATTENDMiddle Senior Management
PARTNERS/FACULTYAmerican University in CairoLocal Professionals
FEES500 USD per participant
One Scholarship is granted for the 4th participant from the same institution
CONTACT INFORMATIONGAPP Executive EducationSchool of Global Affairs and Public PolicyWebsite:www.aucegypt.edu/gapp/execedTel: (+202) 2615-3193/3315
http://www.aucegypt.edu/gapp/execedhttp://www.aucegypt.edu/gapp/execedhttp://www.aucegypt.edu/gapp/execedhttp://www.aucegypt.edu/gapp/execed -
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Program Title: ROLE OF GOVERNMENT IN PROMOTING INVESTMENT
Program Dates: 2 Days Program To be Announced
Location/ Venue: AUC New Cairo Campus/ Tahrir Campus/ On-site training is available for customized
programs
Program Type: Customized Program / Open EnrollmentLanguage of Instruction English/ (Sessions maybe offered in Arabic for customized programs)
School/ Center: GAPP Executive Education
PROGRAM SUMMARY AND BENEFITSThis program focuses on setting pro investment policies, establishing a sound environment to attract foreign investments
and applying new methods to improve the Investment Climate, including SME.
WHO SHOULD ATTENDMiddle Senior Management
PARTNERS/FACULTY
American University in Cairo
Local Professionals
FEESUSD 500 per participant
One Scholarship is granted for the 4th participant from the same institution
CONTACT INFORMATION
GAPP Executive EducationSchool of Global Affairs and Public PolicyWebsite:www.aucegypt.edu/gapp/execedTel: (+202) 2615-3193/3315
http://www.aucegypt.edu/gapp/execedhttp://www.aucegypt.edu/gapp/execedhttp://www.aucegypt.edu/gapp/execedhttp://www.aucegypt.edu/gapp/execed -
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Program Title: PUBLIC BUDGET ANALYSIS AND INTERPRETATION
Program Dates: 2 Days Program To be Announced
Location/ Venue: AUC New Cairo Campus/ Tahrir Campus/ On-site training is available for customized
programs
Program Type: Customized Program / Open Enrollment
Language of Instruction English/ (Sessions maybe offered in Arabic for customized programs)
School/ Center: GAPP Executive Education
PROGRAM SUMMARY AND BENEFITSThis program underlines mainly the aspects of setting Budget priorities in the current transformation phase. Resource
allocation for the most significant public needs, analyzing effective budget management with regard to the new public
policies and current economic issues, budgetary assessment and its impact on the management of the public funds.
WHO SHOULD ATTEND
Middle Senior Management
PARTNERS/FACULTYAmerican University in Cairo
Local Professionals
FEESUSD 500 per participant
One Scholarship is granted for the 4th participant from the same institution
CONTACT INFORMATIONGAPP Executive Education
School of Global Affairs and Public PolicyWebsite:www.aucegypt.edu/gapp/execedTel: (+202) 2615-3193/3315
http://www.aucegypt.edu/gapp/execedhttp://www.aucegypt.edu/gapp/execedhttp://www.aucegypt.edu/gapp/execedhttp://www.aucegypt.edu/gapp/execed -
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iv. MEDIA AND COMMUNICATION
Program Title: SOCIAL NETWORKING : F ACEBOOK AND TWITTER
Program Dates: To be decided based on clients needs
Location/ Venue: AUC New Cairo Campus/ Tahrir Campus/ Client VenueProgram Type: Company Specific
Language of Instruction English
School/ Center: School of Continuing Education, Computer and Information Technology Division
PROGRAM SUMMARY AND BENEFITSThis course is designed for the businesses that have come to appreciate the merits of the technology that triggered
the Jan 25, 2011 revolution in Egypt. The course addresses the Internet and Web evolution, social networking in
business, sales, customer service, marketing, collaboration, and recruiting; establishing a social web presence;
managing relationships, engaging customers, advertising and promotion; social networking strategies for small
businesses, nonprofit, healthcare, education; glimpse into the future. Upon completion of this course, participantswill be able to:
Identify the application areas of social networking in an organization
Develop social networking for a business
Implement a successful social networking strategy
WHO SHOULD ATTENDProfessionals at all levels who have acquaintance with the internet and web browsing
PARTNERS/FACULTYSCE Instructors are selected based on their qualifications and practical experience. Trainers are practicing professionalsas well as teachers and strongly emphasize the applicability of theory into practice in the workplace.
FEESLE 600 per participant.
* Please check website for updates regarding IMC Funding
CONTACT INFORMATION
Dr. Ashraf El-Kosheiry, CITSDs Director,[email protected], www.sce.aucegypt.edu
mailto:[email protected]:[email protected]:[email protected]:[email protected] -
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Program Title: SOCIAL & POLITICAL MARKETING
Program Dates: 28 March, 2011 to be repeated on 28April, 2011
Location/ Venue: AUC Downtown Campus (Falaki Academic Center)
Program Type: Open Enrollment
Language of Instruction English
School/ Center: Management Center
PROGRAM SUMMARY AND BENEFITS
Provide participants with a comprehensive understanding of political marketing with an emphasis on social media and itsimpact on political marketing. This one day program is intended to provide the participants with an understanding ofpolitical marketing and the power of social marketing, namely web 2.0 in light of the January 25
threvolution.
Further, this program will highlight other aspects related to marketing of political campaigns and ideologies andmarketing in the government.
WHO SHOULD ATTEND
Employees at entry and middle level management in public and private sectors.Members of the public interested to know more about how politics is marketed and the power of social media.
PARTNERS/FACULTYHamed M. Shamma, Assistant Professor of Marketing, AUC
FEESLE 500
* Please check website for updates regarding IMC Funding
CONTACT INFORMATION
[email protected] tel. 202_27976700 & 2797 6701
mailto:[email protected]:[email protected]:[email protected] -
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Program Title: THE PRINCIPLES AND PRACTICE OF STRATEGIC COMMUNICATION
Program Dates: March 14 - 15, 2011
Location/ Venue: AUC New Cairo Campus/ Tahrir Campus/ Other Venue
Program Type: Open Enrollment/ Company Specific
Language of Instruction English
School/ Center: International Executive Education Institutei.
PROGRAM SUMMARY AND BENEFITS
Strategic communication refers to a set of processes and techniques which enable an organization to clearly explain its
goals to a variety of audience. It is becoming increasingly important in emerging markets as companies and governments
move towards greater transparency and have needs to explain their strategies and policies to a wider audience than ever
before.
During this program participants will:
Gain basic understanding of the strategic communications function within organizations
Appreciate why strategic communication is important, what it can achieve and how others have used it effectively.
Get familiar with the concepts and process of creating a strategic communication plan.
Expand knowledge of what external support exists.
WHO SHOULD ATTEND
This program is designed for mid-senior level managers from the corporate sector, participants working with financial
institutions, and government staff involved with strategic communication with international investors, financiers and
regulators.
PARTNERS/FACULTY
Richard Banks, CEO, RM Banks & Co
Sarah Broberg, Deputy Managing Director, TRACCS Egypt
FEES
USD 1,000 per participant
* Please check website for updates regarding IMC Funding
CONTACT INFORMATION
International Executive Education Institute School of Business The American University in Cairo tel 20.2.2615.3309 mobile 2.017.3815.065 fax 20.2.2797.4915
[email protected]/business/ieei
mailto:[email protected]:[email protected]://www.aucegypt.edu/business/ieeihttp://www.aucegypt.edu/business/ieeihttp://www.aucegypt.edu/business/ieeihttp://www.aucegypt.edu/business/ieeimailto:[email protected] -
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Program Title: CRISIS COMMUNICATION Program Dates: 13 March, 2011 repeated on 10 April, 2011
Location/ Venue: Down Town Campus ( Falaki Academic Center)
Program Type: Open Enrollment/ Company Specific
Language of Instruction English
School/ Center: Management Center
PROGRAM SUMMARY AND BENEFITS
This one day, (6 hours) course aims at acquainting the participant with the process of effective crisis communications.
At the end of the course the participant will be able to:
Respond to crisis quickly, efficiently, effectively and in a premeditated way.
Be acquainted with the primary objectives of an effective crisis communication strategy and/or solution.
Create and design the crisis communication plan.
WHO SHOULD ATTEND
Public Relations, Communication and/or Human Resources Professionals
PARTNERS/FACULTYTo be announced
FEESLE 500
CONTACT INFORMATIONSchool of Business, Management CenterPhone: +20.2.2797.6511 6700 6701 Fax: +202.2.2792.3847Email: [email protected] www.aucegypt.edu/Business/mc
mailto:[email protected]://www.aucegypt.edu/Business/mchttp://www.aucegypt.edu/Business/mchttp://www.aucegypt.edu/Business/mcmailto:[email protected] -
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Program Title: ROLE OF MEDIA IN THE ELECTION PROCESS
Program Dates: 3 Days Program To be Announced
Location/ Venue: AUC New Cairo Campus/ Tahrir Campus/ On-site training is available for customized
programs
Program Type: Customized Program for Newspapers, TV and Radio Channels and Civil Society
Language of Instruction English/ (Sessions maybe offered in Arabic for customized programs)
School/ Center: GAPP Executive Education
PROGRAM SUMMARY AND BENEFITSThis program trains media professionals to fulfill their role as informational source for the elections process, possible
selection criteria while highlighting on voters rights in selecting their candidates through balancing objectivity and their
need to increase VIEWERSHIP and readership while presenting the election process in an appealing manner.
WHO SHOULD ATTEND
Managers and professionals of the Egyptian TV and Radio Channels and Newspapers in addition to the Civil Society
Representatives
PARTNERS/FACULTYAmerican University in Cairo
Local Professionals
FEESUSD 1200 per participant
Determine for scholarship eligibility with GAPP Executive Education
CONTACT INFORMATION
GAPP Executive EducationSchool of Global Affairs and Public PolicyWebsite:www.aucegypt.edu/gapp/execedTel: (+202) 2615-3193/3315
http://www.aucegypt.edu/gapp/execedhttp://www.aucegypt.edu/gapp/execedhttp://www.aucegypt.edu/gapp/execedhttp://www.aucegypt.edu/gapp/execed -
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Program Title: PUBLIC SPEAKING : COMMUNICATION SKILLS
Program Dates: 2 Days Program To be Announced
Location/ Venue: AUC New Cairo Campus/ Tahrir Campus/ On-site training is available for customized
programs
Program Type: Customized Program / Open Enrollment
Language of Instruction English/ (Sessions maybe offered in Arabic for customized programs)
School/ Center: GAPP Executive Education
PROGRAM SUMMARY AND BENEFITSThe government and civil society can gain support for the national agenda best through effective public communication,
delivering a clear message to achieve maximum benefit. This program focuses on promoting positive perceptions and
representation.
Basic techniques for public speaking, different types of speeches, adaptation of speech to different audiences, dealing
with speaking anxiety, as well as handling question and answer sessions.
WHO SHOULD ATTEND
Middle Senior Management from the Government and Civil Society
PARTNERS/FACULTYAmerican University in Cairo
Local Professionals
FEESUSD 500 per participant
One Scholarship is granted for the 4th participant from the same institution
CONTACT INFORMATIONGAPP Executive EducationSchool of Global Affairs and Public PolicyWebsite:www.aucegypt.edu/gapp/execedTel: (+202) 2615-3193/3315
http://www.aucegypt.edu/gapp/execedhttp://www.aucegypt.edu/gapp/execedhttp://www.aucegypt.edu/gapp/execedhttp://www.aucegypt.edu/gapp/execed -
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Program Title: INTEGRATING GOVERNMENT COMMUNICATION WITH SOCIAL MEDIA
Program Dates: 2 Day Program To be Announced
Location/ Venue: AUC New Cairo Campus/ Tahrir Campus/ On-site training is available for customized
programs
Program Type: Customized Program / Open Enrollment
Language of Instruction English/ (Sessions maybe offered in Arabic for customized programs)School/ Center: GAPP Executive Education
PROGRAM SUMMARY AND BENEFITS
With wrapped development of information and communication, this program focuses on the use of social media to
enhance the government communications to engage with the majority of the population, in particular the youth.
WHO SHOULD ATTENDMiddle Senior Management
PARTNERS/FACULTYAmerican University in Cairo
Local Professionals
FEES500 USD per participant
One Scholarship is granted for the 4th participant from the same institution
CONTACT INFORMATIONGAPP Executive EducationSchool of Global Affairs and Public PolicyWebsite:www.aucegypt.edu/gapp/execedTel: (+202) 2615-3193/3315
http://www.aucegypt.edu/gapp/execedhttp://www.aucegypt.edu/gapp/execedhttp://www.aucegypt.edu/gapp/execedhttp://www.aucegypt.edu/gapp/execed -
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PROGRAM SUMMARY AND BENEFITSCommunication skills play a crucial role in conveying and interpreting ideas and messages. In crisis, communication and
interpersonal skills are essential tool to support new ideas and plans, Interpersonal and communication skills can spell
the difference between success and failure at work.
Upon successful completion of this course, learners will be able to:
Demonstrate communication skills to get the response wanted
Use interpersonal and communication skills to build a team approach that motivates others and facilitateschange
Plan for negotiation, communication and presentation Use negotiation, communication and presentation skills properly to manage business issues
Develop a business presentation to subordinates and bosses
Create a climate for action: give constructive criticism and positive reinforcement
*This course can be taken as a standalone course and/or as a part of a certificate
WHO SHOULD ATTENDProfessionals who want to overcome the barriers to successful communication.
PARTNERS/FACULTYSCE Instructors are selected based on their qualifications and practical experience. Trainers arepracticing professionals as well as teachers and strongly emphasize the applicability of theoryinto practice in the workplace.
FEESThe course duration is 3 days, four hours with a break per day.The fees cover instruction, material, supplies and break on AUC premises.Per participant the fees is LE 1800 with a minimum of 10 participants.
* Please check website for updates regarding IMC Funding
CONTACT INFORMATIONBusiness Studies DivisionSchool of Continuing Educationwww.aucegypt.edu/sceEmail: [email protected] Tel. 2797-5724 ,2797-6538
Program Title: COMMUNICATION & INTERPERSONAL SKILLS
*Certificate in CommunicationProgram Dates: 3 days (12 hours) weekdays or weekends. To be decided with the
group/ company
Location/ Venue: AUC New Cairo Campus OR Tahrir Campus
Program Type: Open Enrollment OR Company Specific
Language of Instruction English OR Arabic
School/ Center: School of Continuing Education
http://www.aucegypt.edu/scehttp://www.aucegypt.edu/scehttp://www.aucegypt.edu/scemailto:[email protected]:[email protected]://www.aucegypt.edu/sce -
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Program Title: EFFECTIVE PRESENTATION SKILLS
*Certificate in CommunicationProgram Dates: 3 days (12 hours) weekdays or weekends. To be decided with the
group/ company
Location/ Venue: AUC New Cairo Campus OR Tahrir Campus
Program Type: Open Enrollment OR Company Specific
Language of Instruction English OR Arabic
School/ Center: School of Continuing Education
PROGRAM SUMMARY AND BENEFITSDuring changing periods and times, being a confident and polished speaker is necessary to communicate matters
effectively and persuasively. In this practical course, participants will learn how to present their ideas with conviction and
control without fear and how to handle challenging situations.
Upon successful completion of this course, learners will be able to:
Prepare tailored presentations to different types of audience
Use relaxation techniques to overcome nervousness
Identify how to project voice and use pauses to dramatize important points Use body language effectively
Handle difficult questions and situations
Communicate with clarity and conviction
*This course can be taken as a standalone course and/or as a part of a certificate
WHO SHOULD ATTENDThis course is recommended for everyone who needs to develop their presentation skills, speakin front of groups or sell ideas to others and has little or no presentation experience.
PARTNERS/FACULTYSCE Instructors are selected based on their qualifications and practical experience. Trainers arepracticing professionals as well as teachers and strongly emphasize the applicability of theoryinto practice in the workplace.
FEESThe course duration is 3 days, four hours with a break per day.The fees cover instruction, material, supplies and break on AUC premises.Per participant the fees is LE 1800 with a minimum of 10 participants.
CONTACT INFORMATION
Business Studies DivisionSchool of Continuing Education www.aucegypt.edu/sceEmail: [email protected] Tel. 2797-5724 ,2797-6538
http://www.aucegypt.edu/scehttp://www.aucegypt.edu/scemailto:[email protected]:[email protected]://www.aucegypt.edu/sce -
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v. OPERATIONS
PROGRAM SUMMARY AND BENEFITSWith the new spirit of improving the countrys situation and boosting all its sectors, process improvement is the key to
success. In this course learners will be engaged in true process improvement, learn what causes things to happen in a
process and use this knowledge to change activities that contribute no value to the service or product produced.
Upon successful completion of this course, learners will be able to:
Describe process management, process categories, process ownership and process
Outline the process improvement methodology, process value and process scope Describe the continuous improvement cycle
Describe the customer/supplier relationship
Illustrate process-mapping tools
Give examples on how to develop and analyze a product process map
Point out the various types of change
Illustrate the impact of change on people
*This course can be taken as a stand alone course and/or as a part of a certificate
WHO SHOULD ATTENDMiddle Managers and supervisors.
PARTNERS/FACULTYSCE Instructors are selected based on their qualifications and practical experience. Trainers arepracticing professionals as well as teachers and strongly emphasize the applicability of theoryinto practice in the workplace.
FEESThe course duration is 3 days, four hours with a break per day.The fees cover instruction, material, supplies and breaks on AUC premises.Per participant the fees is LE 1800 with a minimum of 10 participants
CONTACT INFORMATIONBusiness Studies DivisionSchool of Continuing Education www.aucegypt.edu/sceEmail:[email protected] Tel. 2797-5724, 27976538
Program Title: PROCESS IMPROVEMENT & MANAGING CHANGE
*Certificate in Management
Program Dates: 3days (12 hours) weekdays or weekends. To be decided with the group/
companyLocation/ Venue: AUC New Cairo Campus OR Tahrir Campus
Program Type: Open Enrollment OR Company Specific
Language of Instruction English OR Arabic
School/ Center: School of Continuing Education
http://www.aucegypt.edu/scehttp://www.aucegypt.edu/scehttp://www.aucegypt.edu/sce -
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Program Title: LOGISTICS AND SUPPLYCHAIN ENGINEERING Program Dates: APRIL 10 14, 2011
Location/ Venue: AUC Tahrir Campus/ Other Venue
Program Type: Open Enrollment/ Company Specific
Language of Instruction Arabic/English
School/ Center: Engineering & Science Services
PROGRAM SUMMARY AND BENEFITSThe primary objectives of this course are to introduce the concept of supply chain, the analytic model-based approach for
analyzing logistical problems, reinforce the importance of using total supply chain costs, provide the techniques for
measuring and managing supply chain uncertainty, and use a portfolio of solutions for real-world logistics problems.
WHO SHOULD ATTEND
Managers, Engineers, & Administration.
FEES
LE 1300
CONTACT INFORMATION
Dalia Saleh Abou El Saadat, Program Officer, Engineering & Science ServicesDown Town, New Falaky Building , 7th Floor Room # 735
Phone # 02 2797 5361 Fax # 02 2792 3352
mailto:[email protected]:[email protected]:[email protected]:[email protected] -
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Program Title: COMPUTERIZED MAINTENANCE MANAGEMENT SYSTEMS
Program Dates: March 20 - 24, 2011
Location/ Venue: AUC Tahrir Campus/ Other Venue
Program Type: Open Enrollment/ Company Specific
Language of Instruction Arabic/English
School/ Center: Engineering & Science Services
PROGRAM SUMMARY AND BENEFITSThe course is designed to provide participants with the modern computerized systems and techniques in maintenance
management; to develop their managerial capabilities in order to improve the performance of maintenance units; and to
enhance their practical experience by discussing some computerized maintenance systems.
WHO SHOULD ATTEND
Managers, Engineers, & Administration.
FEES
LE 1300
CONTACT INFORMATION
Dalia Saleh Abou El Saadat, Program Officer, Engineering & Science ServicesDown Town, New Falaky Building , 7th Floor Room # 735Phone # 02 2797 5361 Fax # 02 2792 [email protected]
mailto:[email protected]:[email protected]:[email protected]:[email protected] -
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Program Title: COST RATIONALIZATION
Program Dates: MARCH 20 - 24, 2011
Location/ Venue: AUC Tahrir Campus/ Other Venue
Program Type: Open Enrollment/ Company Specific
Language of Instruction Arabic/English
School/ Center: Engineering & Science Services
PROGRAM SUMMARY AND BENEFITSCosts eat profit, but cost reduction is also a scope reduction. This course presents means and solutions that enable
management to realize cost savings without negatively affecting the size of their operation nor the scope of activities
WHO SHOULD ATTEND
Managers, Engineers, & Administration.
FEES
LE 1300
CONTACT INFORMATION
Dalia Saleh Abou El Saadat, Program Officer, Engineering & Science ServicesDown Town, New Falaky Building , 7th Floor Room # 735Phone # 02 2797 5361 Fax # 02 2792 [email protected]
mailto:[email protected]:[email protected]:[email protected]:[email protected] -
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Program Title: QUALITYASSURANCE PROGRAM AUDITINGProgram Dates: March 6 - 10, 2011
Location/ Venue: AUC Tahrir Campus/ Other Venue
Program Type: Open Enrollment/ Company Specific
Language of Instruction Arabic/English
School/ Center: Engineering & Science Services
PROGRAM SUMMARY AND BENEFITSOnce a quality assurance program has been developed and implemented, the only possible way an organization can
verify its effectiveness is to carry out regular audits. Having established procedures to cover all activities and functions of
a company, the only way to assure that all these procedures are being properly adhered to is to perform a compliance
audit. This course is designed to familiarize engineers, inspectors and QA/QC specialists with the concept, methodology
and application of quality assurance and program auditing.
WHO SHOULD ATTEND
Managers, Engineers, & Administration.
FEES
LE 1300
CONTACT INFORMATION
Dalia Saleh Abou El Saadat, Program Officer, Engineering & Science Services
Down Town, New Falaky Building , 7th Floor Room # 735
Phone # 02 2797 5361 Fax # 02 2792 3352
mailto:[email protected]:[email protected]:[email protected]:[email protected] -
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vi. R ISK MANAGEMENT
Program Title: RISKASSESSMENT AND MANAGEMENT FOR ENGINEERS
Program Dates: June 5 9, 2011
Location/ Venue: AUC Tahrir Campus/ Other Venue
Program Type: Open Enrollment/ Company Specific
Language of Instruction Arabic/English
School/ Center: Engineering & Science Services
PROGRAM SUMMARY AND BENEFITS
Risk and uncertainty are fundamental elements of modern life that must be managed effectively to protect people from
injury and to permit the development of reliable, high- quality products. Systems involve the assessment and
management of some aspects of risk. This course will address the risk assessment / management process, whichcomprises quantitative / empirical and qualitative / normative analysis.
WHO SHOULD ATTEND
Managers, Engineers, & Administration.
FEES
LE 1300
CONTACT INFORMATION
Dalia Saleh Abou El Saadat, Program Officer, Engineering & Science Services
Down Town, New Falaky Building , 7th Floor Room # 735
Phone # 02 2797 5361 Fax # 02 2792 3352
mailto:[email protected]:[email protected]:[email protected]:[email protected] -
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Program Title: OPERATIONAL AND MARKET RISK MANAGEMENT
Program Dates: 2 days to be announced
Location/ Venue: AUC New Cairo Campus/ Tahrir Campus/ Other Venue
Program Type: Open Enrollment/ Company Specific
Language of Instruction English
School/ Center: International Executive Education Institutevii.
PROGRAM SUMMARY AND BENEFITS
The program aims at covering the concepts of market and operational risk facing businesses in these trying times. The
program covers the concepts of management of market risk in organizations with special focus on risk measures in bonds
and other common financial instruments, introduction to value at risk, portfolio risk measures, portfolio stress testing
and back testing.
The program also covers concepts of Management of Operational Risk including identification of operational risk factors,
calculating capital charges, role of insurance, hedges, and swaps. Catastrophic risk, foundations for modeling operational
risk and emerging frameworks for operational risk.
WHO SHOULD ATTENDThis program is designed for senior and mid level managers across different sectors:
Market Credit or Operational Risk specialists
Regulators, Auditors and supervisors
IT Personnel
PARTNERS/FACULTYTarek Bahaa Aly
Head of Market Risk, The National Bank of Egypt
Moataz ElkasabyHead of Operational Risk, Management at the Arab National Bank in Saudi Arabia
FEESUSD 500 per person
* Please check website for updates regarding IMC Funding
CONTACT INFORMATIONInternational Executive Education Institute School of Business The American University in Cairo
tel 20.2.2615.3309 mobile 2.017.3815.065 fax 20.2.2797.4915
[email protected] www.aucegypt.edu/business/ieei
mailto:[email protected]://www.aucegypt.edu/business/ieeihttp://www.aucegypt.edu/business/ieeihttp://www.aucegypt.edu/business/ieeihttp://www.aucegypt.edu/business/ieeimailto:[email protected] -
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Program Title: F INANCIAL RISK MANAGEMENT
Program Dates: 1 day to be announced and can be repeated
Location/ Venue: AUC New Cairo Campus/ Other Venue
Program Type: Open Enrollment/ Company Specific
Language of Instruction English
School/ Center: International Executive Education Instituteii.
PROGRAM SUMMARY AND BENEFITS
The program aims at providing participants with solid knowledge regarding types of financial risk arising as a result of
legal transactions, organizations projects, mergers and acquisitions, debt financing or activities of the different
stakeholders. The program then discusses the strategies and tools available to assess and manage these risks as they
arise.
WHO SHOULD ATTEND
This program is designed for senior and mid level managers across all financial sectors: banking, insurance, asset
management, hedge funds, energy, securities, regulation/supervision and more
Chief Risk Officers and Heads of Risk Management
Credit Risk Specialists
Regulators, Auditors and Supervisors
Financial Engineers
PARTNERS/FACULTY
Tarek Rouchdy
Managing Director, ToneStar Consulting Ltd
FEES
USD 350 per participant
* Please check website for updates regarding IMC Funding
CONTACT INFORMATION
International Executive Education Institute School of Business The American University in Cairo
tel 20.2.2615.3309 mobile 2.017.3815.065 fax 20.2.2797.4915
[email protected] www.aucegypt.edu/business/ieei
mailto:[email protected]://www.aucegypt.edu/business/ieeihttp://www.aucegypt.edu/business/ieeihttp://www.aucegypt.edu/business/ieeihttp://www.aucegypt.edu/business/ieeimailto:[email protected] -
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viii. PROJECT MANAGEMENT
Program Title: TOTAL PROJECT MANAGEMENT (LEVEL I)
Program Dates: April 3 - 7, 2011
Location/ Venue: AUC Tahrir Campus/ Other Venue
Program Type: Open Enrollment/ Company Specific
Language of Instruction Arabic/English
School/ Center: Engineering & Science Services
PROGRAM SUMMARY AND BENEFITSThis course is designed to define concepts, methods and indicators of total project management, as well as to develop
the participants capabilities in total project management in different areas. The course also aims to raise the skills of
participants in planning, implementation and improvement programs. This course is for project managers and senior
staff members in public and private sector companies.
WHO SHOULD ATTEND
Managers, Engineers, & Administration.
FEES
LE 1300
CONTACT INFORMATIONDalia Saleh Abou El Saadat, Program Officer, Engineering & Science Services
Down Town, New Falaky Building , 7th Floor Room # 735
Phone # 02 2797 5361 Fax # 02 2792 3352
mailto:[email protected]:[email protected]:[email protected]:[email protected] -
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Program Title: TOTAL PROJECT MANAGEMENT (LEVEL II)
Program Dates: May 15 - 19, 2011
Location/ Venue: AUC Tahrir Campus/ Other Venue
Program Type: Open Enrollment/ Company Specific
Language of Instruction Arabic/English
School/ Center: Engineering & Science Services
PROGRAM SUMMARY AND BENEFITSThis course is designed to define concepts, methods and indicators of total project management, as well as to develop
the participants capabilities in total project management in different areas. The course also aims to raise the skills of
participants in planning, implementation and improvement programs. This course is intended for project managers and
senior staff members in public and private sector companies.
WHO SHOULD ATTEND
Managers, Engineers, & Administration.
FEES
LE 1300
CONTACT INFORMATIONDalia Saleh Abou El Saadat, Program Officer, Engineering & Science Services
Down Town, New Falaky Building , 7th Floor Room # 735
Phone # 02 2797 5361 Fax # 02 2792 3352
mailto:[email protected]:[email protected]:[email protected]:[email protected] -
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Program Title: STRATEGIC PROJECT MANAGEMENT
Program Dates: April 10 14, 2011
Location/ Venue: AUC Tahrir Campus/ Other Venue
Program Type: Open Enrollment/ Company Specific
Language of Instruction Arabic/English
School/ Center: Engineering & Science Services
PROGRAM SUMMARY AND BENEFITSThis course will define concepts, methods and indicators of strategic project management to develop the
participants capabilities in strategic project management in different areas. The course will also raise participant skills in
planning, implementation and improvement programs.
WHO SHOULD ATTEND
Managers, Engineers, & Administration.
FEES
LE 1300
CONTACT INFORMATION
Dalia Saleh Abou El Saadat, Program Officer, Engineering & Science ServicesDown Town, New Falaky Building , 7th Floor Room # 735
Phone # 02 2797 5361 Fax # 02 2792 3352
mailto:[email protected]:[email protected]:[email protected]:[email protected] -
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Program Title: PROJECT FEASIBILITY STUDY
Program Dates: May 8 - 12, 2011
Location/ Venue: AUC Tahrir Campus/ Other Venue
Program Type: Open Enrollment/ Company Specific
Language of Instruction Arabic/English
School/ Center: Engineering & Science Services
PROGRAM SUMMARY AND BENEFITSThis course aims to define concepts, methods and indicators of feasibility study and to develop the participants
capabilities in feasibility study in different areas. By end of this course, participants should be able to raise their skills in
market analysis, technical and economic analysis. This course is intended for project managers and senior staff members
in public and private sector companies.
WHO SHOULD ATTEND
Managers, Engineers, & Administration.
FEES
LE 1300
CONTACT INFORMATIONDalia Saleh Abou El Saadat, Program Officer, Engineering & Science Services
Down Town, New Falaky Building , 7th Floor Room # 735
Phone # 02 2797 5361 Fax # 02 2792 3352
mailto:[email protected]:[email protected]:[email protected]:[email protected] -
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Program Title: ADMINISTRATION OF CONSTRUCTION PROJECTS Program Dates: May 22 26, 2011
Location/ Venue: AUC Tahrir Campus/ Other Venue
Program Type: Open Enrollment/ Company Specific
Language of Instruction Arabic/English
School/ Center: Engineering & Science Services
PROGRAM SUMMARY AND BENEFITSThe principal objective of this course is to provide those who are, or like to be, active in the construction industry with
effective definitions in the wheel and deal of construction. It will help address the responsibilities and risks that are likely
to be encountered by each party in the construction scheme. The course introduces design professionals, project
managers, students and owners to the unique problems of construction. It also serves as a ready reference to
experienced contract administrators and construction engineers as well.
WHO SHOULD ATTEND
Managers, Engineers, & Administration.
FEES
LE 1300
CONTACT INFORMATIONDalia Saleh Abou El Saadat, Program Officer, Engineering & Science Services
Down Town, New Falaky Building , 7th Floor Room # 735
Phone # 02 2797 5361 Fax # 02 2792 3352
mailto:[email protected]:[email protected]:[email protected]:[email protected] -
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ix. CONTRACTS
Program Title: FIDIC FORMS OF CONTRACT CONDITIONS
Program Dates: May 8 - 12, 2011
Location/ Venue: AUC Tahrir Campus/ Other Venue
Program Type: Open Enrollment/ Company Specific
Language of Instruction Arabic/English
School/ Center: Engineering & Science Services
PROGRAM SUMMARY AND BENEFITSThis course discusses all forms of contract conditions of the International Federation of Consulting Engineers (FIDIC), the
main features of each, as well as the obligations and rights of the contract parties. Employers, engineers and contractors
should find this course useful, as it makes the best use of these forms of contracts, which have become very common in
the Egyptian construction market.
WHO SHOULD ATTEND
Managers, Engineers, & Administration.
FEESLE 1300
CONTACT INFORMATIONDalia Saleh Abou El Saadat, Program Officer, Engineering & Science Services
Down Town, New Falaky Building , 7th Floor Room # 735
Phone # 02 2797 5361 Fax # 02 2792 3352
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Program Title: BIDS AND CONTRACTS FOR ENGINEERING PROJECTS Program Dates: May 29 June 2, 2011
Location/ Venue: AUC Tahrir Campus/ Other Venue
Program Type: Open Enrollment/ Company Specific
Language of Instruction Arabic/English
School/ Center: Engineering & Science Services
PROGRAM SUMMARY AND BENEFITSThe objective of this course is to offer comprehensive and practical guidance on key issues of tendering and contracting
procedures. Technical, financial and legal aspects involved in bidding and contracting processes are discussed in light of
the governing Egyptian laws (Civil Code, Law No. 9) as well as under the international conditions of FIDIC, AID, IBRD, IDA,
OECF, KFW.
WHO SHOULD ATTEND
Managers, Engineers, & Administration.
FEES
LE 1300
CONTACT INFORMATIONDalia Saleh Abou El Saadat, Program Officer, Engineering & Science Services
Down Town, New Falaky Building , 7th Floor Room # 735
Phone # 02 2797 5361 Fax # 02 2792 3352
mailto:[email protected]:[email protected]:[email protected]:[email protected] -
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x. MONITORING AND EVALUATION
Program Title: MONITORING & EVALUATION FOR CHANGE AGENTS
Program Dates: 30 hour New Program (Dates to be decided as per customers preferences)
Location/ Venue: AUC New Cairo Campus/ Tahrir Campus/ Other Venue (all venues and off-campus ifrequired)
Program Type: Open Enrollment/ Company Specific (Both)
Language of Instruction English/ Arabic
School/ Center: School of Continuing Education, Educational Testing and Assessment Division
PROGRAM SUMMARY AND BENEFITSThe program seeks to equip participants with the knowledge, skills and attitudes required to install, manage, andcontinuously develop an efficient and effective results-oriented monitoring and evaluation system that guides andenhances change and on-going development. Through the different program components, participants will masterdomains like designing logic frameworks, designing and administering monitoring and evaluation instruments, datamanagement and analysis, and report writing, all leading to mastering the different tactics of data-driven decisionmaking.
WHO SHOULD ATTEND
Senior executives managing a change process in their organizations.
Middle management personnel in charge of M & E functions.
Professionals seeking to work in the M & E filed.
Professionals seeking to establish or work in civil society organizations/initiatives. Professionals seeking to contribute to reform processes.
PARTNERS/FACULTYThe different modules of the program will be delivered by a group of outstanding experts with both national andinternational experience in the M & E field.
FEESLE 1500 per participant in a class of minimum 10 participants
* Please check website for updates regarding IMC Funding
CONTACT INFORMATION
Ibrahim SaidETAD Director 20.2.2797.6878, [email protected]
Wael AmerETAD Manager 20.2.2797.6275, [email protected]
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Program Title: MONITORING AND EVALUATION
Program Dates: July 3-21, 2011
Location/ Venue: AUC New Cairo Campus
Program Type: Open Enrollment
Language of Instruction English/Arabic
School/ Center: Social Research Center
PROGRAM SUMMARY AND BENEFITS
Policy makers and practitioners need scientific evidence to guide policies, build more effectivepolicies and ensure accountability. The course aims to elucidate why monitoring and evaluationare important and to provide basic tools and skills for designing and implementing monitoringand evaluation frameworks for programs. This course introduces the evaluation definitions,concepts, models, approaches and focus. It covers the development of evaluation questions,designs, and illustrates the methods of developing and selecting indicators. It explains the
evaluation sampling techniques, data processing and analysis. Trainees are introduced to thetools for measuring effectiveness and efficiency of interventions, as well as translating evidenceto policy makers. The course uses applied illustrations and many examples in the field ofdevelopment with special focus on poverty alleviation policies in the Arab region.
WHO SHOULD ATTEND
The course principally targets policy makers, project managers and development practitioners. It is a valuable resourcefor researchers and academics interested in impact evaluation
FEES
LE 6,000 (or equivalent in US $)* Please check website for updates regarding IMC Funding
CONTACT INFORMATION
Research Methods Training Coordinator, PO Box 2511, Cairo 11511, Egypt, Tel 2615 1315/1441, Fax 27974926, [email protected], website: http://www1.aucegypt.edu/src/rm/
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4. SCHOOLS/ CENTERS
ENGINEERING AND SCIENCE SERVICES (ESS)
The mission of the Engineering and Science Services at the American University in Cairo is toprovide high quality training and service to the industrial community in Egypt and other
countries. Our main goals are to link training to community needs and national development
priorities and to ensure the high quality of programs and client service.
Since its initiation in 1983, Engineering and Science Services has earned a reputation as one of
the finest providers of training and services for practicing engineers and industry in Egypt and
the Middle East. More than 600 public and private sector companies and organizations, banks,
and government agencies are now regular recipients of our training programs and services.
For more information visit our web link at
For more info visit http://www.aucegypt.edu/academics/conted/engrserv/
GAPPEXECUTIVE EDUCATIONThe mission of the School of Global Affairs and Public Policy Executive Education (GAPP ExecEd)
program is to reinforce and reinvigorate leadership capacities with government agencies and
public institutions in a challenging global environment within Egypt and the region.
Interest in Executive Education continues to grow across government agencies and public
institutions as they recognize the need for strengthening leadership capacities within their
organizations. Leaders are looking for opportunities and making choices that affect their
potential to achieve their goals and objectives. GAPP ExecEd helps them by offering programs
that acknowledge best practice while maintaining local relevance. GAPP ExecEd offers its
programs to executives who want to learn creative methods and address the challenges of the
21st-century workplace.
GAPP ExecEd is considered to be an important opportunity offered by the school to current
practitioners in public organizations, drawing on faculty members from leading institutions in
the region and the world. These institutions, which have developed partnerships with GAPP,
include George Washington University (United States), Lee Kuan Yew School of Public Policy
(Singapore) and Dubai School of Government (United Arab of Emirates), among others.
For more info visit www.aucegypt.edu/gapp/execed
http://www.aucegypt.edu/academics/conted/engrserv/http://www.aucegypt.edu/academics/conted/engrserv/http://www.aucegypt.edu/gapp/execedhttp://www.aucegypt.edu/gapp/execedhttp://www.aucegypt.edu/gapp/execedhttp://www.aucegypt.edu/academics/conted/engrserv/ -
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INTERNATIONAL EXECUTIVE EDUCATION INSTITUTE (IEEI)Building on more than 30 years of experience in offering professional development programs in
Egypt, the Arab Region and Africa, the School of Business of The American University in Cairo
established the International Executive Education Institute (IEEI) in 2008 to be the leading
regional platform for world-class executive development and networking. IEEI mission is to
enable current and emerging business leaders to master the necessary tools to grow their
businesses in a challenging global environment.
IEEI has established institutional partnerships with global leaders such Rotterdam School of
Management (RSM) at Erasmus University, Kellogg School of Management at Northweste