CCSU Communications Survey Results
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Transcript of CCSU Communications Survey Results
NSPRA/K-12 Insights Parent Survey Results
Conducted March 14 – April 1, 2011
Overview Survey was part of a capstone project by
NSPRA with 100 school systems nationally
Locally, we sent out surveys to all Essex Junction, Union #46 and Westford parents: A total of 2,740 email addresses (includes
duplicate household emails) 576 completed surveys (21% response rate)
Questions asked parents to mostly consider the educational experience of their oldest child in public school
2
A Sense of Demographics:
About the respondents
Q1: Are you also an employee of the school district?
4.59%28
95.41%582
4
Yes No
Q2: Are you a parent of children presently attending school in grades PreK-13 Early College?
98.22%607
0.16%1
1.13%7
0.19%3
5
Yes-In preK-early college
No-kids too young
No-kids graduated
No-kids left w/out graduating
Q3: How many school-age children do you have?
41.51%247
42.18%251
16.30%97
6
1 2 3 or More
Q4: How many children do you have attending each of the following?
None
1 23 or more
Total
Local public school
0 27 244 81 598
Charter school 99 0 1 0 100
Private or parochial school
95 14 2 0 111
Home school 97 4 3 2 106
Other 89 20 3 1 113
7
Q5: Of your children attending local public schools, what is the grade level of your oldest child?
409 in grades 9-12
69 in grades
6-8115 in grades preK-5
8
Pre-Kindergarte
n
Kindergarte
n
1st Grade
2nd Grade
3rd Grade
4th Grade
5th Grade
6th Grade
7th Grade
8th Grade
9th Grade
10th Grade
11th Grade
12th Grade
13th G
rade/E
arly
College
8
A Closer Look at Question #2
Q2: Are you a parent of children presently attending school in grades PreK-13 Early College? Yes No – children too young No – children graduated No – children left without graduating
Q6: When will your child begin school?
Note: This response is based on Q2 – Number of parents who have children currently too young for school = 1. That child will begin school next year, so this question is 100% (1 out of 1 respondents said “Next school year”)
10
Next School Year
Q7: Where do you intend for your child to attend school?
Note: This response is based on Q2 – Number of parents who have children currently too young for school = 1. That child will begin in public school, so this question is 100% (1 out of 1 respondents said “Local public school”)
11
Local public school
Q8: How many children do you have that graduated from high school?
Note: This response is based on Q2 – Number of parents who have children who graduated public school = 7.
28.57%2
57.14%4
14.29%1
12
1 2 3 or More
Q9: How many children graduated from each of the following?
None
1 23 or More
Total
Local public school 0 3 3 1 7
Charter school 2 0 0 0 2
Private or parochial school
2 2 0 0 4
Home school 2 0 0 0 2
Other 2 0 0 0 0
Note: This response is based on Q2 – Number of parents who have children who graduated school.
13
Q10: When did your last child graduate from high school?
Note: This response is based on Q2 – Number of parents who have children who graduated public school = 7.
85.71%6
14.29%1
14
Within the last year 6-10 years ago
Q11: How many children do you have that left school without graduating?
Note: This response is based on Q2 – Number of parents who have children who did not graduate from public school = 3.
66.67%2
33.33%1
15
1 3 or More
Q12: For how many children was each of the following the last type of school attended?
None
1 23 or Mor
e
Total
Local public school 0 2 0 1 3
Charter school 1 0 0 0 1
Private or parochial school 1 0 0 0 1
Home school 1 0 0 0 1
Other 0 1 0 0 1
Note: This response is based on Q2 – Number of parents who have children who did not graduate.
16
Q13: When did your last child leave public school?
Note: This response is based on Q2 – Number of parents who have children who did not graduate from public school = 3.
66.67%2
33.33%1
17
Within the past year 1-3 years ago
Overall school quality
Q14: How do you rate the overall quality of services provided by the school your oldest child attends?
26.99%156
49.48%286
19.38%112
3.46%20 0.69%
4
19
Excellent Above Average
Average Underperforming Unacceptable/Failing
Q15: If you rated the quality of educational services provided by the school as “average” or lower, what can your child’s school do to improve?
115 Open-Ended Responses (general themes): 24: Improve teacher quality/performance 19: Improve communication between the teacher/home 10: Better accommodate students with special needs 10: Improve communication from school/central office
administration regarding discipline and decisions 7: Improve timeliness of student performance updates 7: Provide more “accelerated” opportunities for students 4: Improve the availability of guidance staff 2: Improve online resources, including opening up some
sort of parent portal for grades
20
School Communications
Q16: How often are you involved in your child’s school?
1.91%11 16.87%
97
52.52%302
28.70%165
22
Never Rarely Sometimes Often
Q17: How well informed do you feel about the events, activities, issues at the school your oldest child attends?
10.76%62
30.38%175
41.49%239
17.6%100
23
Not very well informed
Somewhat informed
Pretty well informed
Very well informed
Q18: What information are you most interested in receiving from your child’s school? Choose up to five.
Responses Count %
Curriculum/educational program changes and updates
33358.01
%
Descriptions of the curriculum and instructional programs in place at the school
30352.79
%
Calendar of events/meetings 30352.79
%
Rationale/reasons for the decisions made by the school leadership (principal)
24041.81
%
Information about student safety incidents and precautions being taken by the school
23140.24
%
Information about quality of teaching 20034.84
%
24
Q18: What information are you most interested in receiving from your child’s school? Choose up to five. (Continued from previous slide)
Responses Count %
Information about before/after school and extracurricular programs
19033.10
%
Information about student graduation/course requirements
18632.40
%
Parent involvement opportunities 17931.18
%
Information about how the school is performing compared to other schools within the school district or in neighboring districts
17831.01
%
Description of optional schools or programs available
15527.00
%
Lunch menus and nutritional information
6210.80
%
School construction/renovation updates 26 4.53%
25
Q19: What additional information would you like to receive from your child’s school?
142 Open-Ended Responses (general themes): 31: School communications (e.g. newsletters, etc.) 24: More updates regarding student performance 22: Information about the curriculum 19: Access to grades/progress reports online 12: Guidance availability, college information,
course registration help 12: Communication from administrators (e.g.
reasons for decisions made, discipline, etc.) 9: Information about how teachers are performing 7: Information about opportunities for “gifted”
students 6: Information about 504, IEP goals, SpEd progress26
Q20: How often should your child’s school provide updates to parents?
3.98%23
7.61%44
38.41%222
14.01%81
25.09%145
10.90%63
27
Daily
Seve
ral Tim
es/Week
Once W
eekly
Seve
ral Tim
es/Month
Once M
onthly
Other
Q21: There are adequate opportunities for me to express my concerns and opinions about important issues at my child’s school.
4.86%28 15.45%
89
53.13%306
16.32%94
10.24%59
28
Strongly Disagree
Disagree Agree Strongly Agree
Don’t Know
Q22: Concerns and opinions expressed by parents and the community are seriously considered by the principal and school administration.
5.22%30
15.48%89
40.87%235
10.61%61
27.83%160
29
Strongly Disagree
Disagree Agree Strongly Agree
Don’t Know
Q23: How well informed do the teachers of your oldest child keep you about classroom activities, events, and requirements?
28.17%162
35.48%204 26.43%
1529.91%
57
30
Not very well informed
Somewhat informed
Pretty well informed
Very well informed
Q24: What information are you most interested in receiving from your child’s teacher? Choose five.Responses Coun
t%
Updates about how well my child is doing in school and how I can help him/her do better
469 82.14%
Timely notices when my child’s performance is slipping
453 79.33%
Information about what my child is expected to learn during this school year
275 48.16%
Homework and grading policies 264 46.23%
Information about my child’s behavior and he/she gets along with other students
260 45.53%
31
Q24: What information are you most interested in receiving from your child’s teacher? Choose five.(Continued from previous slide)
Responses Count
%
Best ways for communicating with the teacher (email, phone, meetings, etc.)
250 43.78%
Classroom events calendar 187 32.75%
Descriptions of daily instructional activities and how they meet the needs of my child
135 23.64%
Opportunities for parents to volunteer or be involved in the classroom or grade-level activities (field trips, special programs, etc.)
104 18.21%
32
Q25: What additional information would you like to receive from your child’s teachers? 88 Open-Ended Responses (general themes):
32: Class syllabus, timely student progress reports 18: More communication from teachers 12: Clearly identified classroom lessons 11: Availability of grades/progress reports online 5: Information about how policies and discipline
are handled 4: Information about what the curriculum is 3: Information about how special needs students
are being helped 2: Information about extra-curricular or advanced
opportunities for students 1: Information from guidance about college prep.
33
Overall District Quality
Q26: Overall, how do you rate the quality of education services provided by your local school district?
19.20%111
56.06%324
19.72%114
4.33%25 0.69%
4
35
Excellent Above Average Average Underperforming Failing
Q27: If you rated the quality of education services provided by the district as “average” or lower, what can the school district do to improve?
86 Open-Ended Responses (general themes): 30: Respond to complaints, issues, review
administrator performance, review budgets, manage discipline in schools
20: Have more dialog with families regarding curriculum and decisions around changes
18: Evaluate teacher quality 9: Improve communication regarding decisions or
issues affecting schools 6: Increase opportunities for “gifted” students 2: Work with families around IEP decisions 1: Provide consistent information about student
progress36
District communications
Q28: How well informed do you feel about the issues impacting education in your local school district?
15.42%89
45.75%264
36.76%189 6.07%
34
38
Not very well informed
Somewhat informed
Pretty well informed
Very well informed
Q29: What information are you most interested in receiving from your district? Choose five.
ResponsesCoun
t%
Rational/reasons for decisions made by the school district
36364.94
%
Curriculum/educational program options
36064.40
%
Information about how well the school district is performing compared to other school districts at the state/national level
29252.24
%
School closings and other time-sensitive information
27248.66
%
Information about safety-related incidents and precautions on or near school grounds
27148.48
%
39
Q29: What information are you most interested in receiving from your district? Choose five.(Continued from previous slide)
ResponsesCoun
t%
Budget/tax/finance election information and funding updates
24844.36
%
Calendar of events 24844.36
%
Opportunities for community members to be involved with the schools
13524.15
%
Awards and recognitions 9416.82
%
Student enrollment information 5610.02
%
School construction/campus improvements and renovations
52 9.30%
40
Q30: What additional information would you like to receive from the school district? 46 Open-Ended Responses (general themes):
12: Rationales for decisions, school closing information 8: Information about budget decisions, administrator
evaluations, student safety 7: Information regarding teacher performance 7: Information about curriculum and changes made to
it, information about the grading system 4: How schools are partnering with organizations to
provide advanced opportunities 3: Improve online events calendar, have
grades/progress reports available online 2: Information about how the needs of students with
disabilities are being met 2: Information about college prep. 1: NECAP scores for student41
Q31: There are adequate opportunities for me to express my concerns and opinions about important issues impacting the schools.
3.48%20 17.91%
103
54.26%312
9.74%56
14.61%84
42
Strongly Disagree
Disagree Agree Strongly Agree
Don’t Know
Q32: Concerns and opinions expressed by parents and the community are seriously considered by school district leaders.
4.85%28 15.42%
89
41.25%238
6.41%37
32.06%185
43
Strongly Disagree
Disagree Agree Strongly Agree
Don’t Know
Q33: Overall, how well informed are you about issues impacting public education in your state?
13.28%77
48.45%281
31.72%184 6.55%
38
44
Not very well informed
Somewhat informed
Pretty well informed
Very well informed
Q34(a): Please rate your preference for receiving information via: Television
46.80%234
27.20%136 18.60%
93
7.40%37
45
Least preferred 2 3 Most preferred
Q34(b): Please rate your preference for receiving information via: Education Cable TV Channel
67.47%336
23.09%115
7.03%35
2.41%12
46
Least preferred 2 3 Most preferred
Q34(c): Please rate your preference for receiving information via: Radio
44.20%225
30.84%157
18.47%94
6.48%33
47
Least preferred 2 3 Most preferred
Q34(d): Please rate your preference for receiving information via: Newspaper
32.43%167
32.23%166 27.77%
1437.57%
39
48
Least preferred 2 3 Most preferred
Q34(e): Please rate your preference for receiving information via: Newspaper Website
43.49%217
28.26%141 20.84%
104
7.41%37
49
Least preferred 2 3 Most preferred
Q34(f): Please rate your preference for receiving information via: TV Station Website
46.91%235
27.74%139 17.76%
89
7.58%38
50
Least preferred 2 3 Most preferred
Q34(g): Please rate your preference for receiving information via: School/District Website
4.79%25
13.03%68
33.72%176
48.47%253
51
Least preferred 2 3 Most preferred
Q34(h): Please rate your preference for receiving information via: Email from School/District
1.09%6
1.46%8 15.33%
84
82.12%450
52
Least preferred 2 3 Most preferred
Q34(i): Please rate your preference for receiving information via: AlertNow
3.93%21
7.30%39 22.85%
122
65.92%352
53
Least preferred 2 3 Most preferred
Q34(j): Please rate your preference for receiving information via: Text Messages
42.28%219
8.60%86
21.62%112
19.50%101
54
Least preferred 2 3 Most preferred
Q34(k): Please rate your preference for receiving information via: District/School Print Publications
13.09%67
26.56%136
35.35%181
25.00%128
55
Least preferred 2 3 Most preferred
Q34(l): Please rate your preference for receiving information via: District/School E-Newsletters/Emails
5.32%28
9.13%48
31.75%167
53.80%283
56
Least preferred 2 3 Most preferred
Q34(m): Please rate your preference for receiving information via: Social Media (Facebook, Twitter, Blogs)
62.48%318
21.02%107
10.61%54 5.89%
30
57
Least preferred 2 3 Most preferred
Q34(n): Please rate your preference for receiving information via: Attendance at Board Meetings/Minutes
44.05%222 35.52%
179
16.27%82
4.17%21
58
Least preferred 2 3 Most preferred
Q34(o): Please rate your preference for receiving information via: PTA/PTO Meetings/Newsletters
34.75%172
38.18%189
20.61%102
6.46%32
59
Least preferred 2 3 Most preferred
Q34(p): Please rate your preference for receiving information via: Online Parent Portal
7.50%39
11.54%60 26.54%
138
54.42%283
60
Least preferred 2 3 Most preferred
Q34(q): Please rate your preference for receiving information via: Community Forums/Town Halls
34.26%172
38.45%193
23.51%118
3.78%19
61
Least preferred 2 3 Most preferred
Q35: Please describe any other methods you prefer for receiving communications about the schools/district
27 Open-Ended Responses (general themes): 13: General communications from school
district via email, phone, newsletter 9: Improve online resources, including
access to grades online 4: Direct communication from teachers
(phone call or note home) 1: Have open, honest communications
from leadership
62
Q36: Considering all of the sources of information about the schools available to you, are you able to find information that is important to you?
26.19%148
60.88%344
11.33%64 1.59%
9
63
Yes, I can easily find what I’m
looking for
Yes, but it takes some time and
effort
No, I usually can’t find what I need
to know
I have not needed to find information
Q37: Considering your need to keep informed about issues impacting education, how often should the school district provide updates?
36.97%210
38.20%217 20.25%
114
2.46%14
2.11%12
64
As often as m
ajor
decisions a
re
being consid
eredM
onthly
Ever
y 3 m
onths
Ever
y 6 m
onths
Other
About the Surveying Organizations
National School Public Relations Assoc. National School Public Relations (NSPRA)
NSPRA is a professional organization dedicated to building support and trust for education through responsible public relations that leads to success for all students.
Visit them online: www.nspra.org
66
K-12 Insight K-12 Insight is a division of Zarca Interactive
K12 Insight partners with school districts nationwide, assisting them in district-wide deployment of a solution that drives efficiency and effectiveness.
Visit them online: www.k12insight.com
67