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    Chapter 1 The Internet and Its uses

    CCNA Discovery 4.0

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    Objectives

    Describle how the Internet is evolving and the variousways that businesses are using the Internet.

    Describle the importance of standards in the continuinggrowth of the Internet.

    Describle the purpose of an Internet Service Provider (ISP)and the services that it offers. Describle the hierarchical structure of the Internet and the

    purpose of the Point of Presence (POP) and the InternetExchange Point (IXP).

    Describle the various network and types of devices usedby ISP.

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    What is the Internet

    The Internet and Standards The Internet is a worldwide, publicly accessible network of networks. It enables

    individuals and businesses alike, through interconnected computer networks,to share information, resources, and services.

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    What is the Internet

    The Internet and Standards In 1991, regulations changed to allow businesses and consumers to connect

    as well.

    Some of the business uses of the Internet include: E-Commerce

    Communications

    Collaboration and Training

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    What is the Internet

    The Internet and Standards A standard is a set of rules for how something must be done. Networking and

    Internet standards ensure that all devices connecting to the network use thesame set of rule

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    What is the Internet

    The Internet and Standards These different standards are developed, published, and maintained by a

    variety of different organizations

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    What is the Internet

    ISP and ISP Services An ISP is a company or organization through which a subscriber obtains

    Internet access.

    A subscriber can be a business, a private consumer, a government body, oreven another ISP.

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    What is the Internet

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    Internet Service Providers

    Delivering Internet Services to End UsersThe main connection methods used by home and small business users are:

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    Internet Service Providers

    Delivering Internet Services to End Users Bandwidth is measured in bits per second (bps). Higher bandwidth speeds are

    measured in kilobits per second (kbps), megabits per second (Mbps), orgigabits per second (Gbps).

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    Internet Service Providers

    Delivering Internet Services to End Users After the type of connection is established, it is necessary to connect to the ISP

    to get access to the Internet.

    Individual computers and business networks connect to the ISP at a POP. POPs are located at the edge of the ISP's network and serve a particular

    geographical region.

    They provide a local point of connection and authentication (password control)for multiple end users.

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    Internet Service Providers

    Internet Hierachy The Internet has a hierarchical structure. The ISP POPs connect to an Internet Exchange Point (IXP). In some countries, this is called a Network Access Point (NAP) The Internet backbone consists of this group of networks owned by various

    organizations and interconnected through IXPs and private peeringconnections.

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    Internet Service Providers

    Internet Hierachy Tier 1 ISPs are the top of the hierarchy. Tier 1 ISPs are huge organizations that connect directly with each other

    through private peering, physically joining their individual network backbonestogether to create the global Internet backbone.

    Within their own networks, the Tier 1 ISPs own the routers, high-speed datalinks, and other pieces of equipment that join them to other Tier 1 ISPnetworks.

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    Internet Service Providers

    Internet Hierachy Tier 2 ISPs are the next tier in terms of backbone access. Tier 2 ISPs can also be very large, even extending across several countries,

    but very few have networks that span entire continents or between continents.

    Tier 2 ISPs pay Tier 1 ISPs to carry their traffic to other parts of the world.

    Tier 2 ISPs exchange global traffic with other ISPs less expensively throughpublic peering at IXPs.

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    Internet Service Providers

    Internet Hierachy Tier 3 ISPs are the farthest away from the backbone. Tier 3 ISPs are generally found in major cities and provide customers local

    access to the Internet.

    Tier 3 ISPs pay Tier 1 and 2 ISPs for access to the global Internet and Internetservices.

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    Internet Service Providers

    Indentifying the Structure of the Internet The ping command tests the accessibility of a specific IP address. The ping command sends an echo request packet to the destination address

    and then waits for an echo reply packet to return from that host

    Enter the following command at the Cisco command line interface (CLI) routerprompt or at the Windows command prompt:

    ping

    where is the IP address of the destination device.

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    Internet Service Providers

    Indentifying the Structure of the Internet

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    Internet Service Providers

    Indentifying the Structure of the Internet The traceroute utility displays the path that a packet takes from the source to

    the destination host.

    Use the output of the traceroute command to help determine where a packetwas lost or delayed.

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    ISP Connectivity

    ISP Requirements An ISP requires a variety of devices to accept input from end users and

    provide services.

    An ISP must also be able to handle large volumes of traffic. Some of the devices required to provide services include:

    Access devices that enable end users to connect to the ISP, such as aDSL Access Multiplexer (DSLAM) for DSL connections, a Cable ModemTermination System (CMTS) for cable connections, modems for dialupconnections, or wireless bridging equipment for wireless access.

    Border gateway routers

    Servers: e-mail, Web space, FTP hosting, multimeida hosting.

    Power conditioning equipment with substantial battery backup to maintaincontinuity if the main power grid fails.

    High capacity air conditioning units to maintain controlled temperatures.

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    ISP Connectivity

    ISP Requirements

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    ISP Connectivity

    ISP Requirements ISPs, like other businesses, want to expand so that they can increase their

    income.

    The ISP provide a reliable and scalable network.

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    ISP Connectivity

    Roles and Responsibilities within an ISP ISP organizations consist of many teams and departments who are

    responsible for ensuring that the network operates smoothly and that theservices that the ISP offers are available.

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    ISP Connectivity

    Roles and Responsibilities within an ISP Each of the network support service teams have their own roles and

    responsibilities:

    Customer Service receives the order from the customer and ensures thatthe customer's specified requirements are accurately entered into the ordertracking database.

    Planning and Provisioning determines whether the new customer hasexisting network hardware and circuits or whether new circuits need to beinstalled.

    The On-site Installation is advised of which circuits and equipment to useand then installs them at the customer site.

    The Network Operations Center (NOC) monitors and tests the newconnection and ensures that it is performing properly.

    The Help Desk is notified by the NOC when the circuit is ready foroperation and then contacts the customer to guide them through theprocess of setting up passwords and other necessary account information.

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    ISP Connectivity

    Roles and Responsibilities within an ISPCompany A wants to order a T1 Internet Connection

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    ISP Connectivity

    Roles and Responsibilities within an ISP

    Exercise:

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    Summary

    Businesses use the Internet for e-commerce, communications,collaboration, and training. Internetworking standards ensure that all devices connecting to the

    Internet use the same set of rules.

    All Internet connections are made through an Internet Service Provider(ISP).

    Multiple ISPs join together at an Internet Exchange Point (IXP) to gainaccess to each others networks. ISPs must provide a reliable and scalable network. ISP organizations are composed of many teams offering a range of

    support services.

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