Cash Loan - fbs-g.com€¦ · Review and analysis of the customer credit history © 2018. FBS Group...

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«Cash Loan» © 2018. FBS Group | www.fbs-g.com Solution Presentation Comprehensive automation of loan origination processes in the area of retail lending

Transcript of Cash Loan - fbs-g.com€¦ · Review and analysis of the customer credit history © 2018. FBS Group...

Page 1: Cash Loan - fbs-g.com€¦ · Review and analysis of the customer credit history © 2018. FBS Group | A new loan application appears in the system. The list of actions is enabled

«Cash Loan»

© 2018. FBS Group | www.fbs-g.com

Solution Presentation

Comprehensive automation of loan origination processes in the area of retail lending

Page 2: Cash Loan - fbs-g.com€¦ · Review and analysis of the customer credit history © 2018. FBS Group | A new loan application appears in the system. The list of actions is enabled

Grouping of loan applications according its consideration stages

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The Credit Officer monitors all the applications atdifferent stages of consideration process: to beprocessed by the Credit Officer, to be processed bythe Loan Administration Department, DisbursedLoans, Rejected Loans, etc.

Page 3: Cash Loan - fbs-g.com€¦ · Review and analysis of the customer credit history © 2018. FBS Group | A new loan application appears in the system. The list of actions is enabled

Origination of a new loan application

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Upon customer addressing thebank for a loan, the credit officerinitiates a new loan application

Page 4: Cash Loan - fbs-g.com€¦ · Review and analysis of the customer credit history © 2018. FBS Group | A new loan application appears in the system. The list of actions is enabled

Customer Identification

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The Credit Officer identifies thecustomer based on his attributes. Theset of search attributes can be flexiblyconfigured, according to loan productrequirements

Page 5: Cash Loan - fbs-g.com€¦ · Review and analysis of the customer credit history © 2018. FBS Group | A new loan application appears in the system. The list of actions is enabled

Review and analysis of the customer credit history

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A new loan application appears in the system.The list of actions is enabled for the Officer toproceed with the application. This list iscontextual, varying according to the stage ofthe business process and current loanapplication consideration status.

The Credit Officer starts with the analysis ofcredit history

Page 6: Cash Loan - fbs-g.com€¦ · Review and analysis of the customer credit history © 2018. FBS Group | A new loan application appears in the system. The list of actions is enabled

Customer credit history

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The Officer gets familiarized with informationon all customer loans, as well as with the loanswhere the customer acted as a guarantor

Page 7: Cash Loan - fbs-g.com€¦ · Review and analysis of the customer credit history © 2018. FBS Group | A new loan application appears in the system. The list of actions is enabled

Customer deposit history

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The Officer gets familiarized withinformation on all customer deposits

Page 8: Cash Loan - fbs-g.com€¦ · Review and analysis of the customer credit history © 2018. FBS Group | A new loan application appears in the system. The list of actions is enabled

Customer requests history

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The Officer gets acquainted with all theRequests that the customer hassubmitted to the Bank, as well as withthe current status of given Requests

Page 9: Cash Loan - fbs-g.com€¦ · Review and analysis of the customer credit history © 2018. FBS Group | A new loan application appears in the system. The list of actions is enabled

Customer rating calculation

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The system calculates the customer ratingbased on customer punctuality anddiscipline in repaying the existing loans(the delay duration, the delay amount, ...)

Page 10: Cash Loan - fbs-g.com€¦ · Review and analysis of the customer credit history © 2018. FBS Group | A new loan application appears in the system. The list of actions is enabled

Attaching external documents to the application

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Within the loan consideration process,the Credit Officer attaches requiredexternal documents to the application,such as scanned copies of ID card,signature samples etc. Thus, the officerforms and updates a full “ElectronicCredit Dossier” of the borrower.

Page 11: Cash Loan - fbs-g.com€¦ · Review and analysis of the customer credit history © 2018. FBS Group | A new loan application appears in the system. The list of actions is enabled

Attaching external documents to the application

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All the loan application informationregistered in the system, including alldocuments attached to it, gets availablefor review and analysis to allparticipants, involved in the process ofapplication consideration and creditdecision making.

Page 12: Cash Loan - fbs-g.com€¦ · Review and analysis of the customer credit history © 2018. FBS Group | A new loan application appears in the system. The list of actions is enabled

Loan application data input

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The Credit Officer startswith the input of loanapplication data

Page 13: Cash Loan - fbs-g.com€¦ · Review and analysis of the customer credit history © 2018. FBS Group | A new loan application appears in the system. The list of actions is enabled

Customer personal data input

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The Officer inputs the missinginformation or updates the existingCustomer personal data

Page 14: Cash Loan - fbs-g.com€¦ · Review and analysis of the customer credit history © 2018. FBS Group | A new loan application appears in the system. The list of actions is enabled

Input the parameters of the requested loan

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The Officer introduces the mainparameters of the requested loan, aswell as the information on theCustomer income and expenditures

Page 15: Cash Loan - fbs-g.com€¦ · Review and analysis of the customer credit history © 2018. FBS Group | A new loan application appears in the system. The list of actions is enabled

Review the results of the indicators calculated

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The system automatically calculatesa number of customer keyindicators that support the CreditOfficer in loan decision making

Page 16: Cash Loan - fbs-g.com€¦ · Review and analysis of the customer credit history © 2018. FBS Group | A new loan application appears in the system. The list of actions is enabled

Familiarization with the data for decision making

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The system calculates the customerrating based on his loan history,existence of delinquencies andtimeliness of its repayment, theexistence of deposits.

Page 17: Cash Loan - fbs-g.com€¦ · Review and analysis of the customer credit history © 2018. FBS Group | A new loan application appears in the system. The list of actions is enabled

Initiating the Loan issuance

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The Loan Officerinitiates the issuance ofthe loan

Page 18: Cash Loan - fbs-g.com€¦ · Review and analysis of the customer credit history © 2018. FBS Group | A new loan application appears in the system. The list of actions is enabled

Opening the Credit Agreement

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YES

Page 19: Cash Loan - fbs-g.com€¦ · Review and analysis of the customer credit history © 2018. FBS Group | A new loan application appears in the system. The list of actions is enabled

Printing and signing the set of documents

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The Credit Officer prints out andsigns with the customer all thedocuments required toaccompany the loan deal

Page 20: Cash Loan - fbs-g.com€¦ · Review and analysis of the customer credit history © 2018. FBS Group | A new loan application appears in the system. The list of actions is enabled

Printing and signing the set of documents

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The Credit Officer prints out and signswith the customer all the documentsrequired to accompany the loan deal

Page 21: Cash Loan - fbs-g.com€¦ · Review and analysis of the customer credit history © 2018. FBS Group | A new loan application appears in the system. The list of actions is enabled

Provision of Cash

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All the documents are signed,we can provide the money

Page 22: Cash Loan - fbs-g.com€¦ · Review and analysis of the customer credit history © 2018. FBS Group | A new loan application appears in the system. The list of actions is enabled

Provision of Cash

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YES

Page 23: Cash Loan - fbs-g.com€¦ · Review and analysis of the customer credit history © 2018. FBS Group | A new loan application appears in the system. The list of actions is enabled

Transmitting the documents to Loan Administration Department

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THE LOAN IS GRANTED!!!

The Loan File is transmitted to the LoanAdministration Department for postverification. The LAD specialist gets thedocuments to be processed

Page 24: Cash Loan - fbs-g.com€¦ · Review and analysis of the customer credit history © 2018. FBS Group | A new loan application appears in the system. The list of actions is enabled

Loan granted

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After successful verification of the LoanFile, the LAD specialist registers the loaninto the system as a credit granted

Page 25: Cash Loan - fbs-g.com€¦ · Review and analysis of the customer credit history © 2018. FBS Group | A new loan application appears in the system. The list of actions is enabled

Review the Loan Application history

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The Loans granted are transferred intothe status ISSUED

The whole chronology and sequence ofactions on the loan applicationprocessing is registered in the system.At any point of Application processing itis possible to view the history of theseactions

Page 26: Cash Loan - fbs-g.com€¦ · Review and analysis of the customer credit history © 2018. FBS Group | A new loan application appears in the system. The list of actions is enabled

Review the Loan Application history

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The history of actions related to theloan application provides thecomprehensive information for KPI-analysis in the context of time spent ateach stage of the applicationconsideration.

This information helps to identify thebottlenecks of business-processesaiming at their further optimization

Page 27: Cash Loan - fbs-g.com€¦ · Review and analysis of the customer credit history © 2018. FBS Group | A new loan application appears in the system. The list of actions is enabled

«Cash Loan»

© 2018. FBS Group | www.fbs-g.com

For additional information: [email protected]

Comprehensive automation of loan origination processes in the area of retail lending