case wrk process

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S.Rengasamy. Social

Case Work16

Process of SocialCase Work

I.


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Intake (First

Interview) RapportBuildingII.

Psycho-Socialstudy

exploration/Investigation)III. Psycho

- Social diagnosis

(Assessment)IV.


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Intervention /

Treatment(Problem-solving

process)V.Monitoring and

Evaluation:VI.Follow-u and

Termination


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Process of Social

Case WorkI. Intake (First

Interview) RapportBuilding

Client comes to an

agency forprofessional help


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through a Case

worker.

Relationshipbetween two

persons of unequalpositions and

power is

developed.


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Accept client as aperson in a

stressful situation

Respect theclients

personality andhelp him resolve.


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The areas forprobing are

1. The stage of theproblem at which

the person, through

whom, and the

reasons becauseof

which, comes tothis agency.2. The


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nature of request

and its relation tohis problem, and

the cause of hisproblem, asthe

client see.3. Does

the request relate

directly to his

needs/ problems?4.His adjustment to


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his social functions

in job, family,etc.5. The state of

his physical andmental health.6.

His appearance

including dress,

etc. in his first

meeting.7. Hispersonal and social


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resources

including materialand financial

position.8.Appropriateness

and intensity of

feelings.9. Nature

of defense

mechanisms hefrequently uses.10.


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Level of

motivation, howquickly he wants

to get rid of hisproblems.11.

Nature of family,

its status, values,

relationship pattern

within the family,etc.12. Reactions


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to the worker and

seeking help fromthe agency and sex

of caseworkerwhowill be

suitable to help the

person.Intake (First Intervi

ew) Rapport Building


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The areas for prob

ing are

I

II. Psycho-Socialstudy

(Exploration /Investigation):

* Psycho


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Social study is

the initial

assessment of

clients current, relevant

pastand possiblefuture modes of

adaptation tostressful


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situations and

normal living

situations.

Perlman has given

the followingcontents of the

case work study


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1. The nature of

the presenting

problem2. The

significance ofthe problem.3.

The cause(s),onset and

precipitants ofthe problem.4.


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The efforts made

to cope with

problem-

solving.5. Thenature of the

solution or endssought from the

case workagency.6. The


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actual nature of

the agency and

its problem

solving means inrelation to

theclient and hisproblem.

Tools of study


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The tools used

by the case

worker for

collecting therelevant

informationare:1. Interview

guide andschedule. 2. Life


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chart.3. Video

recording of

family

interaction. 4.Tape recorded

interview.The Format of

InterviewSchedule


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1. History of the

problem.2.Perso

nal history. 3.

Family history.4. Problematic

areas.5.Treatment Plan


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Psycho-Social stu

dy (Exploration /

Investigation)

II


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