Case study sap business one with i vend retail workwear industries australia

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Customer Case Study End – to – End Retail Systems Delivery Workwear Industries now has the confidence to grow its business, thanks to iVend Retail Management System IN BRIEF Workwear Industries Retail – Industrial Strength Workwear Gear Improve employee productivity and overall store performance iVend Retail Increased visibility across all sales and purchasing transactions Intuitive solution scalable for future growth Improved customer management & retention through gift cards and layaways Comprehensive view of the company's revenue, costs and inventory valuation in real-time Australia Company Industry Challenge Ü Ü Ü Solution Benefits Ü Ü Ü Ü Country Fully integrated enterprise accounting application with retail operations Improve inventory and customer management Workwear Industries

Transcript of Case study sap business one with i vend retail workwear industries australia

Customer Case Study

End – to – End Retail Systems Delivery

Workwear Industries now has the confidence to grow its business, thanks to iVend Retail Management System

IN BRIEF

Workwear Industries

Retail – Industrial Strength Workwear Gear

Improve employee productivity and overall store performance

iVend Retail

Increased visibility across all sales and purchasing transactions

Intuitive solution scalable for future growth

Improved customer management & retention through gift cards and layaways

Comprehensive view of the company's revenue, costs and inventory valuation in real-time

Australia

Company

Industry

Challenge

Ü

Ü

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Solution

Benefits

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Ü

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Country

Fully integrated enterprise accounting application with retail operations

Improve inventory and customer management

Workwear Industries

Customer Case Study

Located in Perth, West Australia, Workwear Industries has been supplying world-class protective wear for various industries ranging from heavy industry, chemicals, pharmaceuticals, to medical research. The range of products includes work garments, protective coveralls, disposable protective gear and other protective gear. Workwear Industries continues its tradition with emphasis on quality and commitment in providing the safest work wear and protective gear to its customers.

With its products sold throughout Australia, it was important for the backoffice and point of sale solution chosen by Workwear Industries, to be robust and easy-to-use. The company began to explore the possibility of investing in a solution that could integrate their business processes and information across their enterprise. In addition, they also evaluated the possibility of acquiring a solution that could provide real time (POS) data, visibility and insight into sales numbers and help in accelerating and improving the execution of transactions. Their greatest challenge was to find an affordable, easy-to-use solution that would help them manage their critical business functions across sales, financials, and operations in one single integrated system.

The main benefits that the iVend solution was perceived to provide Workwear Industries during the review process, was its ease of use, its complete integration with SAP Business One, and its ability to scale up and keep pace with growth of the business. The staffs who use the system also commented on iVend's friendly user interface and how quickly they grew accustomed to it.

Business Challenge

The Solution

Previously using Nexus, Workwear Industries elected to implement SAP Business One and its integrated point of sale solution iVend Retail - which would be used at their retail outlets. The solution was so complete; there was no need to source alternatives. SAP Business One and iVend Retail offered it all. According to Leeann Stewart, General Manager Finance & Administrator at Workwear Industries.

“It was more about efficient processing of orders, keeping pace with business growth for now and for the future.” she said.

“We love the way iVend Retail integrates with SAP Business One, from the way it handles the transactions, ease of access of the transaction information, ease of use through touch screens and extreme ease to learn & train others.

iVend Retail with SAP Business One has greatly improved our information tracking through every part of the software.

It is now very easy to process information and the overall reporting is far more accurate and crisp”

Leeann Stewart,GM Finance & AdministratorWorkwear Industries

Workwear Industries

Business Benefits

Ü Easy-to-use solution that is scalable to accommodate future growth and demands

Ü Increased speed and accuracy in processing transactionsÜ Provides visibility across all sales and purchasing transactionsÜ Supports Promotions like gift certificates, gift cards, discounts

etcÜ Integrated and unified system - fits into their SAP Business One

infrastructure

USA - New YorkRockefeller Center, 7th Floor1230 Avenue of the Americas New York, Ny10020USAT: 1 212 745 1365 F: 1 212 618 6309E: [email protected]

USA - ChicagoThe Merc, West Loop, 22nd Floor 30 South Wacker DriveChicago, IL 60606USA T: 1 630 359 5956F: 1 630 303 9706 E: [email protected]

Canada - Toronto8th Floor 2425 Matheson Blvd. East Mississauga, ON L4W 5K4 CanadaT:1 905 361 2886F: 1 905 361 6401E: [email protected]

Asia Pacific - SydneyTower 2, Level 20201 Sussex StreetSydney NSW 2000 AustraliaT: 61 2 9006 1616F: 61 2 9006 1515E: [email protected]

EMEA - LondonLakeside House1 Furzeground Way, Stockley ParkUxbridge UB11 1BD United Kingdom T: 44 207 193 5607F: 44 207 681 1016E: [email protected]

India - New DelhiA-24/5, MCIEMathura RoadNew Delhi 110044 IndiaT: 91 11 42696666F: 91 11 42696600E: [email protected]

www.citixsys.comwww.ivend.com

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Customer Case StudyWorkwear Industries