Case Study Kitsap County - Summary by GoLeanSixSigma.com
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Transcript of Case Study Kitsap County - Summary by GoLeanSixSigma.com
![Page 1: Case Study Kitsap County - Summary by GoLeanSixSigma.com](https://reader030.fdocuments.net/reader030/viewer/2022032420/55a54d791a28ab5a708b45fe/html5/thumbnails/1.jpg)
Case Study: Kitsap County Streamlines &
Redesigns Single Family Housing Permit Process
Using Lean To Analyze Processes And Reshape Operations
By: Washington State Auditor’s Office
Summary By:
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Goals Of Lean Redesign
• Make permit requirements more clear to applicants
• Redesign lobby
• Move offices
• Reshape operations
![Page 3: Case Study Kitsap County - Summary by GoLeanSixSigma.com](https://reader030.fdocuments.net/reader030/viewer/2022032420/55a54d791a28ab5a708b45fe/html5/thumbnails/3.jpg)
Single Family Housing Permit
• With the new goals achieved, Kitsap County cut the time to approve a new home permit from 26 days to 8 days
• No new staff or major new resources
• Analyzed and reshaped processes after an intense 5 day review
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• Eliminated more than 50 steps from permit process
• 56% cut in the time to issue a permit
• 71% cut in the time to notify the applicant if more work is needed
End Result
![Page 5: Case Study Kitsap County - Summary by GoLeanSixSigma.com](https://reader030.fdocuments.net/reader030/viewer/2022032420/55a54d791a28ab5a708b45fe/html5/thumbnails/5.jpg)
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