Case Study Island County - Summary - GoLeanSixSigma.com
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Case Study: Island County Improves Shoreline Exemption Permit Process Using Lean to Improve Workflow & Focus On New Protocols By: Washington State Auditor’s Office Summary by:
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Transcript of Case Study Island County - Summary - GoLeanSixSigma.com
Case Study: Island County Improves
Shoreline Exemption Permit Process
Using Lean to Improve Workflow & Focus On New Protocols
By: Washington State Auditor’s Office
Summary by:
Using Lean To Improve
• Eliminate delays
• Slice the permit processing time
• Gather customer feedback
• Gather builder feedback
• New front desk schedule
• Daily standup meetings
• Customer feedback
• Application appointments
Improving Workflow
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