CA

SE-S

TUD

Y

Country: Italy

Customers: 60.000

Sphere: Food

Website visitors: 50.000 / month

TIBIONA TEAM

STARTED USING

TRIGGMINE

OCTOBER 2015

Email reminder of the items left in a shopping cart

GOT AN EMAIL

Increase your sales & get customer’s loyalty

PURCHASED

A B A N D O N E D C A R T S R E C O V E R Y

Direct link to your checkout form to

proceed payment

CAME BACK TO A WEBSITE

In October 2015 TIBIONA started from launching Abandoned Carts Recovery campaign. To return customers who abandoned their shopping carts.

EMAIL # 1

Abandoned Cart TimeOut

120 minutes

Time of sendingin 3 hours

Emails sent on October

3 300 emails

EMAIL # 2

Abandoned Cart TimeOut

120 minutes

Time of sendingin 2 days

Emails sent on October

356 emails

• WIN-BACK• POST-PURCHASE• HAPPY B-DAY

NEW CAMPAIGNS ADDED:November 2015

5% 10% 15% 20%

30 d

ays

90 d

ays

180

days

360

days

What is your Churn Rate?

Just remind your customer that you are still there for him…

1

2Add a pleasant gift or a discount to bring your customer back…

3 GET HIM BACK & INCREASE SALES

Customers make 1 or even more purchases…

…but than they just stop buying…or start purchasing somewhere else.So how to bring those customers back?

90 DAYS NON-PURCHASER

180 DAYSNON-PURCHASER

360 DAYS NON-PURCHASER

2A PENNY FOR YOUR THOUGHTS

1THANK YOU FOR BEING AWESOME

3GIFT FOR YOUR NEXT PURCHASE 4

GREAT PRESENT FOR A GREAT PERSON

P O S T P U R C H A S E

5OUR BEST OFFERS YOU MAY LIKE

POST PURCHASE EMAIL

NEW ARRIVALS

CUSTOMER HAPPINESS COMES FIRST…

ANNIVERSARY PURCHASE

Congratulate your customer with his 5th, 10th, 20th purchase.

HAPPY B-DAY

Wish him a happy B-day & send a gift for his next purchase

HAVE BEEN WITH YOU FOR 1 YEAR

A year past since he made his first purchase or created an account

HAPPY HOLIDAYS

Send greeting for Christmas, New Year, Easter etc.

HAPPY B-DAY

47%OPEN RATE 10%

CLICK RATE

T H E M E T R I C S .

0%UNSUBSCRIBED

51%OPEN RATE

5%CLICK RATE

2015

2016

EMAIL REPORT

17 507

8 569

1 273

48

SENT

OPENED

CLICKED

UNSUBSCRIBED

CONVERSIONS

TriggMine generated ONLY 0,70% of website traffic.

90TRANSACTIONS

5 367,59 €

HEREWITH, TriggMine GAINED UP 2,16% from all revenue during 6 month

ROI = 1 883%

365SUCCESS STORIES

$ 10 950 850REVENUE

GENERATED

The service is vital for those, who do business online. I’m totally satisfied. Many thanks & best wishes.

Paul Kulinich, Head of Sales

MORE THAN WORDS…

I N T E G R A T EY O U R P L A T F O R M F O R E M A I L M A R K E T I N G A U T O M A T I O N

OUR ANY OTHER PLATFORM VIA API INTEGRATION

C O N N E C T U SW I T H S O C I A L M E D I A

TriggMine TriggMine@TriggMine

THANK YOUSO MUCH FOR

WATCHING

LET’S TALK NOW

triggmine.com/pre-ordersupport@triggmine.com+88 35 1000 124 3113

T O B E C O N T I N U E D …