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New ra UniversityCollege of Engineering and Technology

Department of Industrial Engineering

CASE STUDY

Submitted by:

Cruz, Glescy Anne P.

De La Torre, Irene V.

Submitted to:

Engr. Marissa Taguba

IE 573- Supply Chain Management

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Introduction

Isport BOTAK is a trademark owned and created by CEJOGUA (CSC), a

company founded in 1982 and incorporated in 1987. Its roots can be traced from the

Guarin garments manufacturing business formed in the 1950’s. From a simple custom

tailor shop it grew to become one of the largest garment maker in the countrypioneering in quality knitted shirt and pants. Today, with over 40 years of experience in

manufacturing garments, CSC is one company dedicated to producing top quality

made-to-order sportswear and athletic uniforms for professional and amateur

sportsmen.

The brand Isport BOTAK is the premier trademark of CSC specially created to outfit

serious sportsmen and athletes. BOTAK Competition Wear explicitly meets the exacting

needs of the sporting people.

Logistics Process

Based on their Logistics Process they have two types of customers which are

foreign and local. They use Turner Network Television (TNT), DHL and United Parcel

Service (UPS) to distribute their products to foreign customers. The transit time to the

USA is about 4 days. For local customers they use LBC and GRS. For the customers in

the Philippines, they deliver to the once on the way to the farthest. When they deliver to

the provinces sometimes they will commute, but usually they will have it delivered on

the provincial buses.

Statement of the problem

The problems that the company usually faces are traffic, accidents and late

arrival of raw materials. Their usual problem when delivering in other countries is they

do not make it in time for the 7:00 pm cut-off.

Evaluation of Alternatives

1. They need to properly communicate with the customers to ensure that aredelivered on time

2. All the products should be ready the week before the delivery.

3. They should be on time when delivering products to other countries.

4. If for example they cannot deliver the product on time they should contact the

customers.

5. Provide a promodel to find the number of products that arrive on time.

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SWOT Analysis

Strengths

1. Having of foreign and local types of customers.

2. One of the largest garment maker in the country pioneering in quality knittedshirt and pants.

3. They have proper communication to the customers.

Weaknesses

1. Sometimes delay of product distribution.

2. Sometimes late arrivals of raw materials.

3. Delivery on provincial buses indicates that they do not have the ability to deliver it

themselves.

Opportunities

Customers from around the world are interested in their products.

Threat

Delivery on provincial buses may result in the product being lost or stolen.

Why- Why Analysis

Why does the company experience delays?

Why? Because of traffic, accidents and late arrival of raw materials

Why? No proper communications and late orders from suppliers

Why? They have rush orders.

Why? Customers are interested in their products. 

Why? Because of good quality of the products.

Conclusion/Recommendation 

Based on their problems they should communicate better with their customers to

avoid late deliveries. They need to have a Time Management and proper planning for

the distribution of their products. They need Advanced Planning and Scheduling.

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The proponents recommend the evaluation of alternatives # 5. To provide a promodel to

find the number of products that arrives on time.

Locations

Entities

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Processing

Arrivals

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Results

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Locations

Scheduled Time – 1.96 Distribution Time

Number of product to be distributed (Capacity) – 25

 Average Time per Entry – Time Spent Distributing

 Average Content – Average # of Products made

Maximum Content – Maximum # of Products made

Utilization – Delivery Time

Total Entry – Products that can be deliver

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Entity Activity

Total Exits – (200) number of product that can be completed

 Average Time in Operation – Operation Time of the products that will arrived on time.

 Average Time in Systems – number of product to be distributed

 Average Time in Move Logic – Idle Time

 Average Time Blocked – number of product that will not be delivered

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Documentation