Case Study Bank France/Paris, France - CCM … Study Bank France/Paris, France ACM Change Management...
Transcript of Case Study Bank France/Paris, France - CCM … Study Bank France/Paris, France ACM Change Management...
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Case StudyBank France/Paris, France
ACM Change Management Processes
Karsten Fischer-VigConsultant
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The Customer- Output Management Department -
~ 20 persons carrying for Document Development and Output Management Projects as well as the Production
~ 10 Developers (based in Casablanca, Morocco) using Papyrus Designer daily (outsourcing partner)
~ 10 Business Users (Template Administrator) creating Document Design Specifications
~ 2500+ existing Papyrus Document Templates (increasing yearly by ~200)
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Volumes
Batch (centralized printing)10 million AFP documents per month13 million PDF documents per month
SOAP / Online Processing100k document dailyDaily peaks: 15000 documents per hour
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Project Scope
Phase 1 (started 01-2014, in production since 02-2015)WebRepository installation and configurationRelease / Change ManagementBatch ApplicationSOAP/Online Processing Application
Phase 2Implementation of COR Implementation of ACM to support the Document Design and Development Process
Phase 3Implementation of ACM for Order, Resource, Workload Management and Reporting
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Correspondence Frameworkstandard change process
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Correspondence Frameworkstandard change process
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Design Specification And Document Development Application
ACM supports the document design and document development process
to reduce development effortto have development done already during design
Correspondence for Design Specification and Document Templates development
Correspondence Document Templates are used for the Papyrus Batch and SOAP/Online Processing Applications
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ACM ProcessDocument Design And Development Process
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Release And Change Management
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Case / Project Creation
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Task: Select Document Template
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Task: Select Document Template
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Task: Select Document Template
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Task: Work on Document Template
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Task: Work on Document TemplateEdit Cover Page Information
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Task: Work on Document TemplateUpload CF Variables via CSV
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Task: Work on Document TemplateUpload CF Variables via CSV
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Task: Work on Document TemplatePost-its
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Task: Work on Document TemplateQuotation
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Task: Work on Document TemplateEdit document template
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Task: Work on Document TemplateEdit document template
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Task: Review & Send Design Specification for Validation
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Task: Review & Send Design Specification for Validation
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Task: Review & Send Design Specification
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Task: Assign Developer
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Task: Assign Developer
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Task: Perform Development
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Task: Perform DevelopmentData Description (XSD) File Generation
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Task: Verify Development
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Task: Verify Development
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Case ClosedOptional: Short circuit
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Short circuit
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Change management
Dokumentskabet
Agenda – Solution presentationChange management as Case
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Thank you!