Learner name:

Learner number:

A/600/6344UF20781

Carry out maintenance and minor repairs

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VTCT is the specialist awarding body for the Hairdressing, Beauty Therapy, Complementary Therapy and Sport and Active Leisure sectors, with over 45 years of experience.

VTCT is an awarding body regulated by national organisations including Ofqual, SQA, DCELLS and CCEA.

VTCT is a registered charity investing in education and skills but also giving to good causes in the area of facial disfigurement.

By signing this statement of unit achievement you are confirming that all learning outcomes, assessment criteria and range statements have been achieved under specified conditions and that the evidence gathered is authentic.

This statement of unit achievement table must be completed prior to claiming certification.

Unit code Date achieved Learner signature Assessor initials

IV signature (if sampled)

Assessor name Assessor signature Assessors initials

Assessor number (optional)

Assessor tracking table

Statement of unit achievement

All assessors using this Record of Assessment book must complete this table. This is required for verification purposes.

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UF20781Carry out maintenance and minor repairs

The aim of this unit is to learn how to carry out maintenance and minor repairs applying the appropriate methods necessary for the task. You will be able to prepare for maintenance by selecting the most suitable tools for the task and assessing the environmental conditions.

UF20781_v7

GLH

Credit value

Level

NOS

Observation(s)

External paper(s)

24

3

2

C217

2

0

On completion of this unit you will:

Learning outcomes Evidence requirements

UF20781

1. Be able to prepare to carry out maintenance and minor repairs

2. Be able to carry out maintenance and minor repairs

3. Understand how to prepare to carry out maintenance and minor repairs

4. Understand how to carry out maintenance and minor repairs

1. Evidence of real work activity You must produce evidence to meet all ‘Observation’ outcomes and assessment criteria through your own work.

2. Simulation Simulation is not allowed in this unit.

3. Observation outcomes Competent performance of ‘Observation’ outcomes must be demonstrated on at least two occasions. Assessor observations, witness testimony and products of work are likely to be the most appropriate sources of performance evidence. These observations should not be carried out on the same day. There should be sufficient time between assessments. Separating the assessment occasions by a period of at least one month is recommended.

4. Knowledge outcomes There must be evidence that you possess all the knowledge and understanding listed in the ‘Knowledge’ section of this unit. In most cases this can be done by your assessor questioning you orally. However, other techniques, such as projects, assignments and/or reflective accounts may also be appropriate.

5. Tutor/Assessor guidance You will be guided by your tutor/assessor on how to achieve learning outcomes in this unit. All outcomes must be achieved.

6. External paper There is no external paper requirement for this unit.

3

Carry out maintenance and minor repairs

Achieving observation outcomes

Achieving range

Achieving observations and range

UF20781

Your assessor will observe your performance of practical tasks. The minimum number of observations required is indicated in the evidence requirements section of this unit.

Criteria may not always naturally occur during a practical observation. In such instances you may be required to produce supplementary evidence, for example, questioning, projects or assignments may be used to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved by supplementary evidence. Questioning to gather supplementary evidence can normally be carried out orally. However, oral questioning must be recorded by the assessor, in written form or by other appropriate means.

Your assessor will sign off an outcome when all criteria have been competently achieved.

There are no range statements that apply to this unit.

4

Guidance for tutors and assessors

Tutors and assessors must refer to the following documents for guidance on assessment prior to delivering this unit. *These SkillsActive documents can be downloaded at www.SkillsActive.com:

• QCF Evidence Requirements and Assessment Guidance

• Assessment Strategy for NVQs and SVQs

• Additional Requirements for Qualifications that use the title NVQ within the QCF

*Learning outcomes and assessment criteria in these documents may be numbered differently to VTCT ROA books.

Outcome 1

Observations

Observation 1 2 OptionalCriteria questioned orally

Date achieved

Portfolio reference

Learner signature

Assessor initials

You can:

UF20781

*May be assessed by supplementary evidence.

Be able to prepare to carry out maintenance and minor repairs

5

a. Identify the items that need maintenance and the repair work required

b. Assess that environmental and other site conditions are suitable to be able to carry out maintenance and repairs

c. Select the hand tools and equipment that are the most appropriate for the task

d. Protect the immediate surrounding areas throughout the preparations and the work

e. Apply the appropriate method for repairing damaged areas or surfaces for repair

Outcome 2

You can:

UF20781

Observation 1 2 OptionalCriteria questioned orally

Date achieved

Portfolio reference

Learner signature

Assessor initials

a. Use safe and approved working practices and techniques

b. Isolate any electrical supplies

c. Ensure that there are no adverse effects to the finished items or appearance of the surrounding areas

d. Check that replacement items function correctly and operate safely

e. Check that the working and surrounding areas match following maintenance and repair work

f. Report any maintenance or repair work that they are not competent to carry out

g. Report any cleaning requirements that cannot be carried out

h. Clean tools and equipment after use

i. Secure tools, equipment and used materials in the correct storage area

Be able to carry out maintenance and minor repairs

6

*May be assessed by supplementary evidence.

Developing knowledge

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Achieving knowledge outcomes

You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below:

• Observed work• Witness statements• Audio-visual media • Evidence of prior learning or attainment• Written questions• Oral questions• Assignments• Case studies

Where possible your assessor will integrate knowledge outcomes into practical observations through oral questioning. Oral questioning must be recorded by your assessor, in written form or by other appropriate means.

Some knowledge and understanding outcomes may require you to show that you know and understand how to do something. If you have practical evidence from your own work, then there is no requirement for you to be questioned again on the same topic.

Knowledge

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Understand how to prepare to carry out maintenance and minor repairs

You can: Portfolio reference

a. State the type and amount of maintenance and repair work that is required

b. Describe how environmental and other site conditions can influence how work is carried out

c. State which tools and equipment are appropriate for the task

d. Describe the importance of carrying out preparatory work before carrying out repairs

e. Describe the importance of protecting the surrounding area

f. State methods which can be used to protect the surrounding area

Outcome 3

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Outcome 4

Understand how to carry out maintenance and minor repairs

You can: Portfolio reference

a. Describe safe, approved working practices for carrying out the work

b. Describe how to make sure that the surrounding areas are maintained during maintenance and repair

c. Describe the importance of retaining the items to be replaced

d. Describe how to check that items that have been repaired function correctly and why this should be done

e. Describe the organisational requirements for reporting any maintenance and repair work that you are not competent to carry out

f. Describe methods of cleaning tools and equipment

g. State the importance of cleaning tools and equipment after use

h. State where tools, equipment and unused materials should be stored

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Notes Use this area for notes and diagrams

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