Carrie Fischer Lepore - Pennsylvania Restaurant & Lodging … · 2019-03-15 · Carrie Fischer...

29
Michael Chapaloney Executive Director, Pennsylvania Tourism Office PA Department of Community & Economic Development Carrie Fischer Lepore Deputy Secretary Marketing, Tourism, & Film PA Department of Community & Economic Development

Transcript of Carrie Fischer Lepore - Pennsylvania Restaurant & Lodging … · 2019-03-15 · Carrie Fischer...

Page 1: Carrie Fischer Lepore - Pennsylvania Restaurant & Lodging … · 2019-03-15 · Carrie Fischer Lepore Deputy Secretary Marketing, Tourism, & Film PA Department of Community & Economic

Michael Chapaloney

Executive Director, Pennsylvania Tourism OfficePA Department of Community & Economic Development

Carrie Fischer Lepore

Deputy SecretaryMarketing, Tourism, & FilmPA Department of Community & Economic Development

Page 2: Carrie Fischer Lepore - Pennsylvania Restaurant & Lodging … · 2019-03-15 · Carrie Fischer Lepore Deputy Secretary Marketing, Tourism, & Film PA Department of Community & Economic

Elizabeth Sechoka

Director of Research and Statistics

Janice Collier

Executive Assistant

Kelly Bonner

Digital Director, DCED

Maryann Marsico

Research & Film Specialist

Page 3: Carrie Fischer Lepore - Pennsylvania Restaurant & Lodging … · 2019-03-15 · Carrie Fischer Lepore Deputy Secretary Marketing, Tourism, & Film PA Department of Community & Economic

Pennsylvania’s Tourism Economy 2017

• 204.4 million visitors• $43.3 billion in visitor spending• 510,000 jobs supported

Page 4: Carrie Fischer Lepore - Pennsylvania Restaurant & Lodging … · 2019-03-15 · Carrie Fischer Lepore Deputy Secretary Marketing, Tourism, & Film PA Department of Community & Economic

PA Tourism Assets & Pursue Your Happiness brand extension

• Signs• Travel Guide• Website• Blog• Social Media• Advertising• Public Relations• International Outreach• Apparel

Page 5: Carrie Fischer Lepore - Pennsylvania Restaurant & Lodging … · 2019-03-15 · Carrie Fischer Lepore Deputy Secretary Marketing, Tourism, & Film PA Department of Community & Economic
Page 6: Carrie Fischer Lepore - Pennsylvania Restaurant & Lodging … · 2019-03-15 · Carrie Fischer Lepore Deputy Secretary Marketing, Tourism, & Film PA Department of Community & Economic

37 Welcome to Pennsylvania signs

Page 7: Carrie Fischer Lepore - Pennsylvania Restaurant & Lodging … · 2019-03-15 · Carrie Fischer Lepore Deputy Secretary Marketing, Tourism, & Film PA Department of Community & Economic

• 200,000 printed editions

• 125,000 digital copies

• 2 million+ readership

Page 8: Carrie Fischer Lepore - Pennsylvania Restaurant & Lodging … · 2019-03-15 · Carrie Fischer Lepore Deputy Secretary Marketing, Tourism, & Film PA Department of Community & Economic

visitPA.com: 4.7 million+ website visits annually

Page 9: Carrie Fischer Lepore - Pennsylvania Restaurant & Lodging … · 2019-03-15 · Carrie Fischer Lepore Deputy Secretary Marketing, Tourism, & Film PA Department of Community & Economic

Happy Thoughts e-newsletter: 180,000 subscribers

Page 10: Carrie Fischer Lepore - Pennsylvania Restaurant & Lodging … · 2019-03-15 · Carrie Fischer Lepore Deputy Secretary Marketing, Tourism, & Film PA Department of Community & Economic

Social media: More than 1 million monthly impressions

Page 11: Carrie Fischer Lepore - Pennsylvania Restaurant & Lodging … · 2019-03-15 · Carrie Fischer Lepore Deputy Secretary Marketing, Tourism, & Film PA Department of Community & Economic

Where• 80% outside of Pennsylvania• New York City, Philadelphia metro, Washington, D.C., Baltimore, Cleveland, Columbus

When• Annual – Search, TripAdvisor• Spring/Summer• Fall (new in 2017)• Winter (new in 2017)

What Kind• Programmatic • Facebook• Instagram• Online Radio• Television (Winter 2017, 2018, Spring/Summer 2018)• Out-of-Home (Winter 2017, 2018)

Advertising: Modest but strategic

Page 12: Carrie Fischer Lepore - Pennsylvania Restaurant & Lodging … · 2019-03-15 · Carrie Fischer Lepore Deputy Secretary Marketing, Tourism, & Film PA Department of Community & Economic

2018• Washington D.C., media “Happy” hour, April

• Ohio, media mission, May

• Mid-Atlantic Public Relations Alliance Marketplace in the Laurel Highlands, September

• New York City media lunch, October

Public Relations Outreach Events

Page 13: Carrie Fischer Lepore - Pennsylvania Restaurant & Lodging … · 2019-03-15 · Carrie Fischer Lepore Deputy Secretary Marketing, Tourism, & Film PA Department of Community & Economic

• IPW 2018

• Brand USA Inspiration Guide

International Outreach

Page 14: Carrie Fischer Lepore - Pennsylvania Restaurant & Lodging … · 2019-03-15 · Carrie Fischer Lepore Deputy Secretary Marketing, Tourism, & Film PA Department of Community & Economic

PA Mercantile Online Store

visitPA.com/storeWholesale opportunities available!

Page 15: Carrie Fischer Lepore - Pennsylvania Restaurant & Lodging … · 2019-03-15 · Carrie Fischer Lepore Deputy Secretary Marketing, Tourism, & Film PA Department of Community & Economic
Page 16: Carrie Fischer Lepore - Pennsylvania Restaurant & Lodging … · 2019-03-15 · Carrie Fischer Lepore Deputy Secretary Marketing, Tourism, & Film PA Department of Community & Economic
Page 17: Carrie Fischer Lepore - Pennsylvania Restaurant & Lodging … · 2019-03-15 · Carrie Fischer Lepore Deputy Secretary Marketing, Tourism, & Film PA Department of Community & Economic

2018Industry Initiatives & Product Development

• Beer• Ice Cream Trail• Fred Rogers Trail• Zombies• Association Partnerships

Page 18: Carrie Fischer Lepore - Pennsylvania Restaurant & Lodging … · 2019-03-15 · Carrie Fischer Lepore Deputy Secretary Marketing, Tourism, & Film PA Department of Community & Economic

Beer: Pursue Your Hoppiness

• Brand identity for the craft brewing experience in Pennsylvania

• Leverage marketing tools, products of PA Tourism Office

• Declared September “Craft Beer Month in Pennsylvania”

• Conduct industry stakeholder meetings

• Create 11 beer regions

Page 19: Carrie Fischer Lepore - Pennsylvania Restaurant & Lodging … · 2019-03-15 · Carrie Fischer Lepore Deputy Secretary Marketing, Tourism, & Film PA Department of Community & Economic
Page 20: Carrie Fischer Lepore - Pennsylvania Restaurant & Lodging … · 2019-03-15 · Carrie Fischer Lepore Deputy Secretary Marketing, Tourism, & Film PA Department of Community & Economic

Pursue Your Scoops Ice Cream Trail

Page 21: Carrie Fischer Lepore - Pennsylvania Restaurant & Lodging … · 2019-03-15 · Carrie Fischer Lepore Deputy Secretary Marketing, Tourism, & Film PA Department of Community & Economic
Page 22: Carrie Fischer Lepore - Pennsylvania Restaurant & Lodging … · 2019-03-15 · Carrie Fischer Lepore Deputy Secretary Marketing, Tourism, & Film PA Department of Community & Economic

Fred Rogers Trail

Page 23: Carrie Fischer Lepore - Pennsylvania Restaurant & Lodging … · 2019-03-15 · Carrie Fischer Lepore Deputy Secretary Marketing, Tourism, & Film PA Department of Community & Economic
Page 24: Carrie Fischer Lepore - Pennsylvania Restaurant & Lodging … · 2019-03-15 · Carrie Fischer Lepore Deputy Secretary Marketing, Tourism, & Film PA Department of Community & Economic

Zombies

Page 25: Carrie Fischer Lepore - Pennsylvania Restaurant & Lodging … · 2019-03-15 · Carrie Fischer Lepore Deputy Secretary Marketing, Tourism, & Film PA Department of Community & Economic
Page 26: Carrie Fischer Lepore - Pennsylvania Restaurant & Lodging … · 2019-03-15 · Carrie Fischer Lepore Deputy Secretary Marketing, Tourism, & Film PA Department of Community & Economic

Sweepstakes, Giveaways, PartnershipsPA Ski Areas AssociationPA Association of Bed & Breakfast Inns

Page 27: Carrie Fischer Lepore - Pennsylvania Restaurant & Lodging … · 2019-03-15 · Carrie Fischer Lepore Deputy Secretary Marketing, Tourism, & Film PA Department of Community & Economic

2019Industry Initiatives & Product Development

Fully integrated support for:

Spring/Summer• Ice Cream Trails• Stonewall Anniversary• Women’s Suffrage

Fall• Zombie Campaign including

Guerilla/Consumer Activations• Friendsgiving

Winter• Farm Show• Groundhog Day

Year round• Fred Rogers Trail• “Philgramage” to Punxsutawney• Pride• Movie Trails• Culinary Trails

Page 28: Carrie Fischer Lepore - Pennsylvania Restaurant & Lodging … · 2019-03-15 · Carrie Fischer Lepore Deputy Secretary Marketing, Tourism, & Film PA Department of Community & Economic

2019Public Relations, International, & visitPA.com

Public Relations

• Toronto media mission, April• Washington, D.C.• New York City, Fall• Ohio

International

• IPW 2019• Brand USA Inspiration Guide• Brand USA Road Trips• China?

visitPA.com

• Redesign & reimagined • New partnership opportunities• Pillar organization

Page 29: Carrie Fischer Lepore - Pennsylvania Restaurant & Lodging … · 2019-03-15 · Carrie Fischer Lepore Deputy Secretary Marketing, Tourism, & Film PA Department of Community & Economic

Questions?

Thank you!!! PR Council is next!