Carpet Cleaning & Spotting. Carpet Cleaning & Spotting What this presentation will cover...

Carpet Cleaning & Spotting

Carpet Cleaning & SpottingWhat this presentation will cover

Identification of the carpet soiling.Carpet & Fabric types commonly

encounteredCarpet cleaning equipment required.Carpet cleaning chemicals required.Carpet cleaning procedures.Spot and stain removal.Deodorisation, Odour neutralisation

and sanitization.

Identification of the carpet soiling.Medical Institutions

Facility TypesHospitalsAged Care

HomesMedical Centres

Typical Soils and Stains

High level of tracked in soiling.

Tea, coffee and cold drink stains.

Medicinal stains.Urine and body fluid

stains.Mal-odours caused by

body fluids.Bacterial

contamination.

Identification of the carpet soiling.Domestic

Facility Types Joe Citizen’s

HouseRentals

Typical Soils and Stains

Tea, coffee, food and beverage stains.

Cosmetics stains.Stains caused by

incorrect spotting agents.

Urine, vomit and pet stains.

Mal odours from body fluids and pets.

Tracked in soiling.

Identification of the carpet soiling.HospitalityFacility TypesHotelsMotelsRestaurants

Typical Soils & Stains

Tracked in soilsFood & Beverage

stainsHigh content of

oils and grease in restaurant areas.

Identification of the carpet soiling.Community

Facility TypesGovernment &

Community buildings

SchoolsCommission

Housing

Typical Soils & StainsTracked in soilsFood & Beverage

stainsCarpet wear &

neglect.Chewing gum

deposits.Coffee, tannin &

beverage staining.

Carpet & Fabric TypesA basic knowledge of carpet fibre types and their characteristics is critical to effective and successful carpet cleaning.

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Carpet & Fabric Types commonly encounteredSynthetic Fibres – Synthetics are fibres

mainly derived from petrochemicals. These include Acrylics, Polyester, Polypropylene and Nylon. Acrylic and Polyester fibres are seldom used on their own but are blended with Nylons and Polypropylene.

Synthetics are relatively resistant to chemical damage and have low absorbency.

Natural Fibres – Natural fibres are fibres derived from plants and animals. These include Wool, Cotton, Jute and Silk.

Natural fibres are susceptible to damage by incorrect cleaning chemicals and procedures. They have high absorbency.

Carpet & Fabric Types Synthetic Fibres

Polypropylene (Olefin) Characteristics – a strong, solution dyed fibre which is virtually

non-absorbent. It is easily damaged by friction and tends to attract oily soils. Can become distorted from traffic and develop wear marks.

Stain Resistance – very stain resistant because it is solution dyed. Is not damaged or discoloured even by chlorine bleach.

Identification – a burn test will develop a asphalt odour and leave a dark, hard bead residue as ash.

Requires chemistry which will reverse the static charge to facilitate easy soil release.

Requires tough grease cutting chemistry.High pH chemistry permitted.

Carpet & Fabric Types Synthetic Fibres

Nylon Characteristics – a very resilient fibre which releases soils easily. Some

nylons are solution dyed, however most are “acid dyed”. Nylon technology has advanced over the years, resulting in 5th and 6th generation nylon fibres which are more stain resistant however the stain resistance is damaged by high pH chemistry (pH over 10) and cationic solutions.

Stain Resistance – Nylon stains easily due to it’s acceptance of “acid dyes”. 5th and 6th generation nylon carpets display significantly higher stain resistance.

Identification – a burn test will develop a sealing wax odour and leave a dark, hard bead residue as ash.

Requires good overall cleaning chemistry for efficient soil release and stain removal.

pH of cleaning solutions must be less than 10. Protection with a fluorochemical including acid dye blocks is

recommended.

Carpet & Fabric Types Natural Fibres

Wool Characteristics – a very resilient fibre which releases soils easily. Wool accepts

dyes very well, hence it’s popular use for colourful area rugs. It is a highly absorbent fibre and dries very slowly. Over wetting and/or long term exposure to cleaning solutions over pH 9,5 will damage wool causing cellulosic browning.

Stain Resistance – Wool stains easily due to it’s high absorbency. Identification – a burn test will develop a burning hair odour and leave a dark,

crumbly ash which leaves a black mark on your fingers when crushed.


pH of cleaning solutions must be less than 8. If cleaning solutions over 8 are used they must be less than pH 10 and the carpet must be neutralised with an acid rinse.

Protection with a fluorochemical including acid dye blocks is recommended.

The cleaning process must facilitate maximum moisture removal and rapid drying.

Carpet & Fabric Types Natural Fibres

Cotton Characteristics – Cotton has poor resiliency and poor dimensional stability.

Cotton accepts dyes readily and is very soft, hence it’s popular use for colourful decorator rugs. It is a highly absorbent fibre and dries very slowly. Over wetting and/or exposure to alkaline cleaning solutions will damage cotton causing cellulosic browning. Cotton is mainly found in area rugs and up-market upholstery.

Stain Resistance – Cotton stains easily due to it’s high absorbency. Identification – a burn test will develop a burning paper odour and leave a dark,

crumbly ash which leaves a black mark on your fingers when crushed.


pH of cleaning solutions must be less than 7,9. Ideally a mildly acidic cleaner is the best option for cotton.

The cleaning process must facilitate maximum moisture removal and rapid drying.

Delicate cottons should be cleaned with a low moisture, low pH method.

Carpet Cleaning Equipment

Carpet Cleaning Equipment Details of carpet cleaning equipment is explained in a separate presentation. However a list is given below as a minimum requirement.

Standard equipment required

Portable or truckmounted carpet cleaning extraction unit with hose and carpet wand.

8 Litre Pump-up sprayer.Rotary scrubbing machine (optional)Carpet rake and spotting brushes.Measuring jugs and container.

Carpet Cleaning Chemicals

ACTICHEM CARPET CLEANING CHEMICALS

Chemical Tech - prespraysPrespray Solutions AP450 Perform (1:32) – ideal as a multi task workhorse. Ideal for nylon carpets. Fine

for use on wool when extract / rinsed with Rinse Pro. [pH 9.6 ready-to-use]

AP452 Performance Plus (1:32) – specially designed for the safe cleaning of wool carpets. Can also be used on nylons with excellent results. [pH 7.5 ready-to-use]

AP465 Polyprop Plus (1:32) – specially designed for the effective cleaning of polypropylene carpets. Overcomes the static charge to quickly release soiling. [pH 11.5 ready-to-use]

AP454 Performance Gold (1:64) – a premium quality prespray concentrate which provides extremely economical dilution ratios and awesome cleaning power. Use wherever you would use Perform. [pH 9.6 ready-to-use]

AP453 Clean Force (1:64) – a high pH, enzyme boosted prespray powder for bursting through heavy greasy soils in restaurants and schools. [pH 12.5 ready-to-use]

ACTICHEM CARPET CLEANING CHEMICALS

Chemical Tech – in tank rinseIn-Tank Rinse Solutions (Emulsifiers) AP455 Emulsifier Plus (1:300 to 1:600) – provides powerful cleaning

power at the extraction step by emulsifying residual soils and effectively flushing out prespray residues. Ideal for all synthetic carpets. Emulsifier Plus is a liquid formulation making it popular for use in portable extractors. [pH 9.6 ready-to-use]

AP457 Extracta Pro (1:600 to 1:1200) –provides powerful cleaning power at the extraction step by emulsifying residual soils and effectively flushing out prespray residues. Ideal for all synthetic carpets. Extractor Pro is a powder formulation making it popular for use in truck mount extractors. [pH 9.6 ready-to-use]

AP440 Rinse Pro (1:100 to 1:300) – an advanced acid rinse specially designed for effective neutralization of alkaline prespray residues and for powerful emulsification of residual soiling. Ideal for use when cleaning wool and delicate fibres. [pH 2.5 ready-to-use]

Carpet Cleaning Product Guide

Product Dilution pH Carpet and Fibre Types Notes RTU Nylon Polyprop Wool Cotton

Prespray / Traffic Lane Cleaners

AP451 Prespray LC 1:20 9,8 üü ü ü û excellent all-rounder Rinse extract with Rinse Pro when cleaning wool

AP450 Perform 1:32 9,8 üü ü ü û excellent all-rounder Rinse extract with Rinse Pro when cleaning wool

AP454 Performance Gold 1:64 9,8 üü ü ü û excellent all-rounder Rinse extract with Rinse Pro when cleaning wool

AP452 Performance Plus 1:32 7,5 ü ü üü ü excellent all-rounder Wool safe formulation

AP453 Clean Force 1:64 11,5 ü* üü û ûfor greasy restraurants & severe soil build-ups * Clean Force is not suitable for Stain Resistant nylon.

AP465 Polyprop Plus 1:32 11 ü* üü û û specially for polyprops * Polyprop Plus is not suitable for Stain Resistant nylon

AP464 Encap Fine fabric 1:16 6 üü üü specially for fine fabrics Ideal for decorator area rugs and delicate upholstery.

AP468 Upholstery Plus 1:16 9.5 üü üü û ûexcellent removal of oily upholstery soils & stains Use AP464 Encap Fine Fabric for delicate upholstery

In-Tank Emulsifiers

AP455 Emulsifier Plus 1:300 to 1:600 9,5 üü üü ü* ûLiquid product - ideal for portable extractors

*Use at 1:300 for single step cleaning. Use at 1:600 for wool and two step cleaning.

AP457 Extractor Pro 1:600 to 1:1000 9,9 üü üü ü* û

Powder product - ideal for portable extractors

* Use at 1:600 for single step cleaning. Use at 1:1000 for wool and two step cleaning.

AP440 Rinse Pro 1:100 to 1:300 4,0 üü üü üü üü Neutralizing rinse with serious cleaning action

Essential when cleaning wool and delicate fibres but also produces great results on synthetics.

Low Moisture & Encapsulation Cleaning

AP461 Encap Pro 1:32 7.8 üü üü üü û excellent all rounder Also ideal for bonnet cleaning.

AP460 Encap Plus 1:32 7.8 üü üü üü û excellent cleaning power Double strength formula with brilliant embrittlement

AP464 Encap Fine Fabric 1:16 6 üü üü specially for fine fabrics Powerful encapsulating action

Deodorizing and Odour Neutralizing

AP430/1/2 Deofresh 1:100 7.5 üü üü üü üü Add to any cleaning solution or use on it's own

Multi-task deodoriser and odour neutraliser. Three fragrances available.

AP433 Deosan 1:15 7.5 û üü üü üü Biocidal & odour absorbing for tough odour work

Do not mix with any other solution. Destroys odour causing germs, neutralizes odours and deodorizes

AP434 Biosan 1:25 7 û üü üü üü Powerfully biocidal activity for decontamination. Do not mix with any other solution. Micro lab tested to TGA Hospital Grade level.

AP491 Pet & Flood 1:4 2.5 üü üü üü üü Specially for urine spills Removes the odour and stain.

CARPET CLEANING METHODS & PROCEDURES

One step method•Light to moderately soiled carpets.•Faster cleaning times.

Procedure1. Vacuum – Thoroughly vacuum the carpet to remove dry soiling. (Dry soiling

makes up 80% of the soil in the carpet)

2. Prespray – No prespray applied.

3. Extraction Clean Preparation – Add 30ml Emulsifier Plus per 10Lt hot water, into Portable Extraction Unit solution tank OR mix 250g Extracta Pro per 10Lt hot water for Truck Mount concentrate. Meter at 4 gallons per hour.

4. Extraction Clean – Clean and extract using slightly overlapping strokes. Apply solution on the push stroke and vacuum only on the return pull stroke.

Note: Do an extra vacuum stroke for dense and high pile carpets.

Ventilate the area to facilitate fast drying times.

Restrict foot traffic until totally dry.


Two step method•Moderate to Heavily soiled carpets.

Procedure1. Vacuum – Thoroughly vacuum the carpet to remove dry soiling. (Dry soiling

makes up 80% of the soil in the carpet)

2. Prespray – Using a pump-up sprayer, apply prespray solution (note dilution ratios) to an area which can be extracted within 20 minutes.

3. Extraction Clean Preparation – Add 15ml Emulsifier Plus per 10Lt hot water, (or 30ml Rinse Pro per 10Lt) into Extraction Unit solution tank OR mix 250g Extracta Pro per 10Lt hot water for Truck Mount concentrate. Meter at 2 gallons per hour.

4. Extraction Clean – Clean and extract using slightly overlapping strokes. Apply solution & vacuum on the pull stroke and do a 2nd vacuum only pull stroke.

Note: Do an extra vacuum stroke for dense and high pile carpets.




Low moisture method (encapsulation method)•Using AP460 Encap Plus (dilute 1:20 to 1:32)

Procedure1. Vacuum – Thoroughly vacuum the carpet to remove dry soiling. (Dry

soiling makes up 80% of the soil in the carpet)

2. Prespray – Using a pump-up sprayer, apply Encap Plus solution (dilute 1:32) to an area not larger than 25m2.

3. Or – Pour Encap Plus solution into the solution tank of a rotary scrubbing machine fitted with a carpet brush.

4. Scrub Clean – Scrub the area, using overlapping paths and repeat each twice. No extraction or further cleaning required.

5. Drying – Allow area to dry (normally 1hour) before returning to use.

Note: Subsequent dry vacuuming will remove dry, encapsulated soil.



Carpet Cleaning with Actichem

Nylon Wool Polypropylene

Determine degree of soiling

High Low

2 – Step clean

1– Step clean

Perform 1:32

& Emulsifier Plus

1:600


High Low

2 – Step clean

1– Step clean

Do you require fast drying time

NoYesPerformance

Plus 1:32

&Rinse Pro 1:300

Emulsifier Plus 1:300

Encap Plus 1:32

Rinse Pro1:100


High Low

Clean Force 1:64

& Emulsifier Plus

1:600

Polyprop Plus 1:32&

Emulsifier Plus 1:600

Do you require fast drying time

NoYes

Encap Plus 1:32

Encapclean

Encapclean

2 – Step clean

SPOT AND STAIN REMOVAL

Blood, Faeces, Vomit and Body Fluids (not urine)

Procedure1. Preparation – Remove as much of the spill or stain by sponging or

scraping up.

2. First step – Using a spray bottle, apply Conquer to the affected area. Agitate and allow 10 minutes dwell time. Blot (or extract) to remove the stain.

If the stain does not respond to the Conquer treatment.

3. Second step – Using a spray bottle, apply Protein & Stain Spotter to the affected area. Agitate and allow 10 minutes dwell time. Blot (or extract) to remove the stain.

The area may possibly require decontamination to remove germs and odours.

4. Decontaminate – Using a spray bottle, apply a 1:10 solution of Deosan to the affected area. Lightly agitate and allow 10 minutes dwell time. Blot or extract away excess Deosan solution.


Click here for the spotting

chart


Urine Spills

Procedure1. Preparation – Remove as much of the spill or stain by sponging or blotting.

2. First step – Using a spray bottle, apply Pet & Flood (dilute 1:4) to the affected area. Agitate and allow 10 minutes dwell time. Blot (or extract) to remove the stain.

Some severe stains may require a repeat treatment.

3. Severe Stains – Using a spray bottle, generously apply Pet & Flood (dilute 1:4)to the affected area. Allow 10 minutes dwell time Place a clean, white terry towel folded several times, over the affected area and weigh down with some heavy books and allow 60 minutes dwell time to draw the stain out.

The Pet & Flood will destroy the bacteria from the urine. However if odours persist the area may possibly require decontamination.


5. Drying – Allow area to dry (normally 1hour) before returning to use.Click here for the spotting

chart


Stains caused by Tea, Coffee, Wine, Beer, Cola and Cold drinks


scraping up.



3. Second step – Using a spray bottle, apply Actichem CTR to the affected area. Agitate and allow 10 minutes dwell time. Blot (or extract) to remove the stain.

Repeat the Actichem CTR treatment for severe stains allowing 30 minutes dwell time.



chart


Stains caused byGravy, egg, milk and other organic substances

Procedure1. Preparation – Remove as much of the spill or stain by sponging or scraping

up.



3. Second step – Using a spray bottle, apply Protein & Stain Spotter to the affected area. Agitate and allow 10 minutes dwell time. Blot (or extract) to remove the stain.

The area may possibly require decontamination to remove germs and odours.




chart


Spots from oil, grease, ink, paint, tar, bitumen, chewing gum and putty.

Procedure1. Preparation – Remove as much of the spill or stain by sponging

or scraping up.

2. First step – Apply Citrisol to the spot. Agitate and allow 10 to 20 minutes dwell time. Agitate again and blot to remove the spot.

Some stubborn spots may require repeat treatments.

3. Second step – Using a spray bottle, apply Conquer to the treated area. Agitate and blot (or extract) to remove the remaining residues.



chart


Spots from cosmetics and medicines.


scraping up.

2. First step – Apply Conquer to the spot. Agitate and allow 10 minutes dwell time. Agitate again and blot to remove the spot.

Some stubborn spots may require the use of Citrisol

3. Second step – Apply Citrisol to the affected area. Agitate and allow 10 to 20 minutes dwell time. Agitate again and blot (or extract) to remove the remaining residues.

4. Remove Residues – Finish off by lightly applying Conquer and blotting to remove excess Citrisol and staining agent.



chart

Spotting ChartConquer - A high proportion of stains can be effectively removed with Actichem Conquer especially if treated early. If Conquer is unsuccessful then proceed to the product specified below. All staining agents should be extract rinsed from the carpet. If wet extraction is not available, blot well, apply Conquer and blot away the excess moisture.

Stain type Recommended Product Alternative Product Notes

Notes for alternative products

Beer, Cola, Wine Actichem CTR Stain Fix for severe staining

Bitumen & Tar Citrisol

Blood Protein & Stain Spotter Actichem Bust for severe staining Decontamination and odour neutralization may be required.

Butter & Margerine Citrisol Protein & Stain Spotter

Cellulosic Browning Brownaway Pet & Flood ideal for milder browning. It also kills odour causing germs. Decontamination and odour neutralization may be required.

Chocolate Protein & Stain Spotter Actichem Bust for severe staining

Coffee & Tea Actichem CTR Stain Fix if stain does not respond to CTR

Faeces & Vomit Protein & Stain Spotter Actichem Bust for severe staining Decontamination and odour neutralization may be required.

Furniture Stain Actichem POG Actichem VDS VDS does not require rinsing Residual stain may require Stain Fix

Grass Protein & Stain Spotter Actichem Bust for severe staining Residual stain may require Stain Fix

Gravy, egg, milk Protein & Stain Spotter Actichem Bust for severe staining Odour neutralization may be required.

Chewing Gum Citrisol Actichem Gum Gone

Ink Actichem PIG Actichem POG or VDS POG & VDS also remove many ink stains. VDS does not require rinsing

Do not apply direct to the spot. Apply to clean white terry towel and blot stain.

Lipstick & Cosmetics Citrisol Actichem POG or VDS POG & VDS also remove many cosmetics. VDS does not require rinsing

Medicines Citrisol Protein & Stain Spotter Residual stain may require Stain Fix

Nail Polish Actichem POG Actichem PIG or VDS

Oil & Grease Citrisol Actichem POG or VDS POG & VDS also remove oils & grease

Paint - oil based Actichem POG Citrisol or Actichem VDS for less severe stains

Paint - water based Actichem POG Citrisol or Actichem VDS for less severe stains

Red Cordial Conquer Red Fix for severe staining Stain Fix also does a great job

Rust Rust Remover

Tea & Coffee Actichem CTR Stain Fix if stain does not respond to CTR

Urine & Pet Spots Urine Neutralizer Spotaway U for old & severe stains

Water Marks Brownaway Pet & Flood

DEODORISATION, ODOUR NEUTRALISATION AND SANITISATION

Urine odours

Procedure Preparation – Remove as much of the odour source by

normal wet extraction process. Do extra vacuum strokes.

1. First step – Liberally apply Pet n Flood (dilute 1:4) to the affected area. Agitate and allow at least10 minutes dwell time.

3. Second step – Extract with clear water or Rinse Pro.For severe scenarios continue with step 4 & 5

4. Third step – Liberally apply Deosan(dilute 1:10) to the affected area. Agitate and allow at least10 minutes dwell time.

4. Fourth step – Extract with clear water or Rinse Pro.

Pet n Flood destroys the odour causing germs and also removes the odour source by neutralizing and releasing the uric crystals.

DEODORISATION, ODOUR NEUTRALISATION AND SANITISATION

Odours caused by pets, faeces, vomit, organics and food stuffs.

Procedure Preparation – Remove as much of the odour source by normal wet

extraction process. Do extra vacuum strokes. If stain removal is required treat with Protein Spotter or Actichem Bust and rinse / extract.

1. First step – Liberally apply Deosan (dilute 1:10) to the affected area. Agitate and allow at least10 minutes dwell time.

3. Second step – Extract with clear water or Rinse Pro.For additional odour neutralisation….

4. Third step – Spray apply Deosan(dilute 1:100) to the affected area. Agitate and allow at least10 minutes dwell time.

4. Fourth step – Vacuum away excess moisture. Do not rinse with water.

Deosan contains powerful biocides which destroy the odour causing germs and thus removing the source of the odour. Specialty odour absorbers in Deosan neutralize the air-borne mal-odours.

Question Time

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From theActichem

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