Career progression and advancing at work January 2012
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Transcript of Career progression and advancing at work January 2012
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Career progression and advancing at work
by Toronto Training and HR
January 2012
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Contents
3-4 Introduction to Toronto Training and HR5-6 Talking yourself up7-8 Ways to get noticed9-10 Making an impression11-12 Personal branding13-14 Say what you want15-16 Shining in the spotlight17-18 Building authenticity19-21 Sponsors and protégés22-23 Being a politician24-25 Internal job applications26-27 Give credit when it is due28-29 Appreciating your boss30-31 Competencies for strengthening resilience32-33 Development conversations to have with yourself34-37 Diversity and career progression38-39 Fixing broken relationships40-41 Beating gossip42-45 When is it appropriate to say no? 46-47 Handling horrible bosses48-49 Dealing with criticism50-51 Winning the game52-54 Skills for workforce 202055-56 Conclusion and questions
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Introduction
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Introduction to Toronto Training and HR
• Toronto Training and HR is a specialist training and human resources consultancy headed by Timothy Holden
• 10 years in banking• 10 years in training and human resources• Freelance practitioner since 2006• The core services provided by Toronto Training and HR
are:- Training event design- Training event delivery- Reducing costs- Saving time- Improving employee engagement &
morale- Services for job seekers
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Talking yourself up
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Be proud of yourself……but don’t exaggerateStop moaningKnow your stuffUse your contacts wellNetwork well and oftenWork on your imageTurn failures into learning experiencesSchmooze the bosses……but don’t forget your team
Talking yourself up
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Ways to get noticed
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Find your nicheBe a mentorDress the partLearn to learnRaise your profileJoin a committee or a taskforceOffer a helping handMake your boss’s life easierBecome an expertWave your own flag
Ways to get noticed
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Making an impression
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Come prepared following thorough researchIntroduce yourselfGreet with a firm handshakeEstablish common groundMaintain eye contactAsk questions……and listen to the answersKeep it briefRemember your business cardsSmile
Making an impression
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Personal branding
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Be authenticBe clearBe consistent
Personal branding
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Say what you want
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Conquer stage frightBeat the backlashSpell it outKeep it concisePerfect your tone and believe in your messageEmpathizeBe fairDangle the carrotPick your battles
Say what you want
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Shining in the spotlight
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Do your homeworkBuy timeDon’t make statements you can’t back upAsk questions backBe honestDon’t panic
Shining in the spotlight
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Building authenticity
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Reality checkBe a good role modelCommunicate effectivelyThink positivelyEmbrace changeDo the right thingOne for all and all for one
Building authenticity
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Sponsors and protégés
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SPONSORSAdvocate for your next promotionCall in favours for youExpand your perception of what you can doMake connections to senior leadersAdvise you on executive presence
Sponsors and protégés 1 of 2
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PROTEGESCan be trustedContribute 100%Cover your backPromote your legacyAllow you to shape the next generation of leaders
Sponsors and protégés 2 of 2
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Being a politician
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Accept itBecome a chameleonFind the power brokersWeigh it upManage your reputationTackle dirty politiciansLook to your leadersKeep your motives positive
Being a politician
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Internal job applications
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The ball’s in your courtTell your bossBut not your colleaguesDo your homeworkRe-introduce yourselfBring ideasKeep it constructiveBe professionalIf you don’t succeed…
Internal job applications
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Give credit when it is due
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Market yourselfBe there Set objectivesOutwit saboteursBe visibleKeep on movingFind an allyGo globalKeep it coming
Give credit when it is due
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Appreciating your boss
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Catch your boss doing something that helped youA simple thank you goes a long wayNotice more!Help them to help you!Remember that bosses are people too
Appreciating your boss
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Competencies for strengthening
resilience
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DeterminationInteractionOrganizationProblem-solvingRelationshipsSelf-confidenceVision
Competencies for strengthening resilience
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Development conversations to have
with yourself
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Where do I see myself in five years? What are thepossible paths I might take?What do I need to learn to take the next step in my career path?How could mentoring help me?Am I ready for mentoring?What kind of mentoring do I need?How do I get started?
Development conversations to have with yourself
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Diversity and career progression
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Want to be valuedWant to feel valuedValue gap
Diversity and career progression 1 of 3
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Proportion believing they will have to leave their current employer to progressLine manager supportSenior management treats all ethnic groups fairly
Diversity and career progression 2 of 3
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Appetite for fast-track training programsEmployees aged 26-44 with three promotionsWorkers paid under $15000 per yearDiscrimination because of ethnic originNumber of employees who describe themselves as ambitious
Diversity and career progression 3 of 3
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Fixing broken relationships
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Know the causeMake amendsWatch your stepFind common groundBe adultsMake the first moveHang in thereKnow when to quit
Fixing broken relationships
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Beating gossip
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Polish your haloMake a pre-emptive strikeStop stirrersDistract themTurn the tideShare critical news earlyAsk the audienceKeep talkingRise above it
Beating gossip
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When is it appropriate to say no?
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When the timescale is unreasonableWhen the work is not yoursWhen the task has low priorityWhen you lack the knowledge/skills/resources to do it properlyWhen you feel under pressure
When is it appropriate to say no? 1 of 3
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REFUSING A REQUEST (OR DEMAND)Start with a sensitive, empathetic statement that shows you understand the other person’s positionThen give a valid reason (not an excuse) for the ‘no’, don’t make up something lame that could potentially be challenged – just be as honest as you can
When is it appropriate to say no? 2 of 3
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REFUSING A REQUEST (OR DEMAND)Finish by offering to explore some alternatives, so you’re clearly showing that you’re willing to help, but only on terms that are reasonable to you
When is it appropriate to say no? 3 of 3
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Handling horrible bosses
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CopingOutlivingWhistleblowingLeaving
Handling horrible bosses
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Dealing with criticism
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Ask for itKeep calm and quietReframe and clarifyPick your battlesSay thank youAsk critics for adviceSwitch on your filterBounce backLearn
Dealing with criticism
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Winning the game
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Front upGet over yourselfUnderstand the rulesDon’t be intimidatedGet some backingBuild a reputationLearn from setbacksNetworkWorry about yourself
Winning the game
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Skills for workforce 2020
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Sense-makingSocial intelligenceNovel and adaptive thinkingComputational thinkingCross-cultural competencyNew media literacy
Skills for workforce 2020 1 of 2
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TransdisciplinarityDesign mind-setCognitive load managementVirtual collaboration
Skills for workforce 2020 2 of 2
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Conclusion and questions
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Conclusion and questions
SummaryVideosQuestions