Career portfolio for bernice henningsen

Career Portfolio for

Bernice Henningsen

Committed and motivated administrative assistant

with exceptional customer service, strong computer

and problem solving skills. A strong work ethic,

strong organization skills, professional demeanor

and great initiative are a requirement for any

business owner. Twelve years’ experience as business

owner and nine years as a corporate travel

consultant have provided me with the tools needed to

excel in this position. As a business owner it is

necessary to have the ability to manage multiple

tasks and handle any situation. My work experience

and current college education make me the perfect

candidate for this position

Bunny Career Portfolio for Bernice Henningsen

[Pick the date]

COVER LETTER

As a business owner and manager for 12 years, my commitment. To my customers was honesty, integrity and

respect. I understand what makes an effective employee. Not only did I have employees, but I had to be my own

best employee. If I didn’t know how to do something, I had to learn it. Owning a business requires being able to

multitask and solve problems. I was the bookkeeper, administrative assistant, marketing and advertising manager

as well as helping promote the other business in the community. I taught myself to use Microsoft Word, Publisher

and Excel and returned to college to further my knowledge. I have excelled in my classes through proactive

learning and self-discipline. My classes included all aspects of basic accounting including payroll. The

administrative assistant classes included Access and advanced classes in Microsoft Word and Excel. I will finish

my degree requirements with online classes in Human Resource management and Dreamweaver classes in

September.

Reliability, adaptability and creative thinking are mandatory requirements for any business owner or effective

employee I excel in jobs that keep me busy and engaged. I have appeared on camera for an online quilt show,

project managed building my own log home and up until the last two years, owned and operated a successful main

street business in a small tourist town. All requiring the ability to think for myself learn quickly and take chances

when necessary. Providing customer service beyond expectations is a pleasure for me. I have left my comfort zone

more times than I can count and I have learned to be flexible to get things done.

This position is a chance to use all my skills efficiently, while continuously seeking professional improvement. As

a travel professional for 9 years, administrative assistant duties were part of the required skills to effectively do my

job. I worked for both private and corporate travel departments serving as the travel department manager of my last

position at FMC Corp in Santa Clara, California.

I look forward to a challenging and productive position with your company.

Sincerely,

Bernice (Bunny) Henningsen

RESUME

Bernice Henningsen

1318 Lewis St., The Dalles, OR 97058

Home: 541-296-5987 Cell: 209-352-1236

[email protected]

Summary Committed and motivated administrative assistant with exceptional customer service, strong computer and problem solving skills. A strong work ethic, strong organization skills, professional demeanor and great initiative are a requirement for any business owner. Twelve years’ experience as business owner and nine years as a corporate travel consultant have provided me with the tools needed to excel in this position. As a business owner it is necessary to have the ability to manage multiple tasks and handle any situation. My work experience and current college education make me the perfect candidate for this position.

Education Columbia Gorge Community College The Dalles, OR, USA 2013 Study emphasis: Accounting and Administrative Assistant Member of Phi Theta Kappa Honor Society. Portland Community College 2013- Current Portland, OR, USA Currently taking classes for completion of an AAS Administrative Assistant Professional which will be concluded September 2014. Classes include Dreamweaver and Human Resources Management. Degrees earned: Associates Degree in Accounting

Highlights

Microsoft Office Word, Excel, Publisher, Access and PowerPoint (with advanced classes in Excel, Word)

QuickBooks Website Management

Creative problem solving Database Management

Customer Service Employee training and development Organizational skills Travel planning and administration Type 60+ WPM

Career Portfolio for Bernice Henningsen Page 5

Accomplishments

Coordinated and implemented a yearly sales event with ten other quilt shops in California, serving as treasurer and advertising coordinator for five years.

Owned and operated a gift and fabric store in a tourist town for twelve years. Initiated the first quilting guild, designed a shopping and informational website for my store, wrote directions for quilt and sewing patterns and posted sewing tutorials on store website. Taught sewing and quilting classes to all ages and designed a summer sewing program for local children on vacation in the area.

Implemented a reorganization of the reference section at the local college library to make textbooks more accessible to students.

Organized a give-a-way shelf at the college library for withdrawn library books

instead of recycling or destroying them.

As a travel consultant was proficient in three airline reservation systems and served as an airline computer trainer for a temporary staffing agency servicing the travel industry.

Currently own and operate a web based fashion design business repurposing thrift store clothing into new garments. I am constantly updating my knowledge of web design, Search Engine Optimization, and social media. My designs have been featured twice in a national Magazine with the articles and step by step instructions written by me.

Experience Columbia Gorge Community College June 2014- current Office Assistant to Student Services The Dalles, Or Duties include:

1. Updating student records in Access, Excel and college database software 2. Prepare mailings 3. File Documents 4. Make and answer phone calls 5. Greet the public 6. Provide general information and any other office tasks as needed

Columbia Gorge Community College September 2012 to June 2013 Library Student Assistant The Dalles, OR Duties included:

1. Processing and organizing new book purchases. 2. Assisting students with computer problem solving, research, and general library needs. 3. Checking library books in and out. 4. Shelving returned books.


5. Creating signs using Microsoft Publisher and Word as needed by the head librarian. 6. Inventory and searching for lost or missing books. 7. Assisting in reorganizing displays as needed.

Rowe and Deming March 2013 to April 2013 Accounting Intern The Dalles, OR Duties included:

1. Assisted the administrative assistant logging clients into the firms scheduling software. 2. Organizing and scanning client documents into virtual file cabinet software. 3. Processed bills at completion of tax preparation. 4. Check book and credit card reconciliations for bookkeeping client. 5. Created depreciation tables for client. 6. Used Excel to organize client's monthly expenses for firm.

Bunny Rose & Co April 1998 to October 2010 Owner/Manager Groveland, CA Owned and operated a gift and quilting fabric store. Experience included all areas of store management including:

1. Assisted customers with purchase requirements. 2. Inventory ordering and management. 3. Creating store displays. 4. Hiring and training new staff. 5. Teaching local quilt and sewing classes. 6. Managed store books with QuickBooks. 7. Maintained and supported local business owners, serving as a chamber of commerce

director. 8. Designed and maintained a shop ecommerce site and blog. 9. Designed and wrote pattern directions for various sewing projects. 10. Organized and coordinated statewide sales events with other store owners. 11. Created and managed store promotions and advertising. 12. Liaison to event graphic designer and printer for all outreach advertising. 13. Responding to customer and vendor phone calls and emails.

ARJJ INC. March 2008 to August 2009 New Products Hostess Livermore, CA "Treasure Chest Hostess" on the online show "The Quilt Show". Duties included:

1. Contacted companies within the quilting and sewing industry for new items to display on the show.

2. Attained items from those companies as giveaways to the studio audience. 3. Displayed and demonstrated the products on camera with the main hosts.


Various companies throughout the San Francisco Bay Area, CA April 1979 to June 1988 Travel Professional Travel professional serving private and corporate travel departments. Also worked for a travel agency staffing company assisting numerous corporate and private travel departments, Companies I provided temporary services include: Bank of America Wells Fargo American Express Travel Gallo Wines CSAA (California State Automobile Association ) FMC Corporation Served as a new hire trainer for three different airline reservations systems and relief office manager for various travel agencies. Duties included:

1. Coordinating international and domestic business and vacation travel arrangements for customers and corporate employees.

2. Negotiating business travel rates at hotels and car rental companies. 3. Responsible for monitoring the corporate travel expense charge card purchases for all

company employees staff.


LETTERS OF RECOMMENDATION


2/19/2012 To Whom it May Concern, RE: Bunny Henningsen Please allow me a few minutes to tell you about a woman I met over 8 years ago, Bunny Henningsen. When we arrived in Groveland, Bunny was one of first of our small local businesses that reached out to us and introduced us around Groveland, helping us get our feet wet in town and instrumental in introducing us to those people who would eventually become our restaurant customers. Bunny's endorsements not only taught us what a big heart Groveland has, but brought Bunny and her little business all of our referrals. This shows that Bunny is certainly a wise woman when it comes to building and growing a business. She also has great people skills. In all the years we worked across the street from each other Bunny remained true to her customers and neighbors, staying open late, opening early for those special requests and opening extra days when it benefitted the whole town. We wish Bunny and her fabric shop were still here for us. I have always enjoyed sharing a cup of coffee in the wee morning hours with Bunny and miss those days. It is unfortunate that Groveland did not grow economically or in population, as Bunny would still be here had the our financial world not taken the turns it has. We wish Bunny the best in whatever endeavors she takes on and know that her dedication to success will put her right at the top of her class. Please give your strongest consideration to Ms. Henningsen's application, not only do we feel she deserves it, but she will make you very proud of your endorsement of her! Lynn Upthagrove, Owner, Hotel Charlotte 18736 Main Street, PO Box 787 Groveland, CA 95321 Phone (209) 962-6455 Website www.hotelcharlotte.com Follow us on Facebook! www.Facebook.com/HotelCharlotte

http://www.hotelcharlotte.com/

http://www.facebook.com/HotelCharlotte


CERTIFICATES

AND

ACHIEVEMENTS


CLASS PROJECT SAMPLES


CREATED IN ADOBE DREAMWEAVER CS6 FOR CLASS PROJECT


PERSONAL-INTERESTS


With my upcycled clothing design business, I am constantly in learning mode.

Managing a website business is so much more than just the product you are trying

to sell. I am learning Search Engine Optimization, better photography techniques,

and improving my product descriptions. Other important areas come in to play

such as social marketing and customer service. You can view my efforts here:

www.Curiousorangecat.etsy.com

And my blog:

Curious Orange Cat Blog

http://www.curiousorangecat.etsy.com/

http://www.curiousorangecat.com/


ARTI CLES S UBMI TT ED AN D PUBLIS HED IN ALT ER ED CO UT UR E MAGAZINE AUGUST 2014 IS SUE

Career portfolio for bernice henningsen

Career

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