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CAREER PLAN MODEL

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CAREER PATHS

CAREER PLAN MODEL


Content

01 Introduction: Video

02 Career Plan Model

03 Career Paths & General Descriptions

04 Additional Information

CAREER PLAN MODEL


Content





CAREER PLAN MODEL


INTRODUCTION: VIDEO

https://www.indraweb.net/languages/en-us/desarrolloprofesional/planesdecarrera/Pages/default.aspx

Click link below:

CAREER PLAN MODEL


CAREER PLANS Our device to improve our business results and achieve our strategic objectives.

CAREER PLAN MODEL


Content





CAREER PLAN MODEL


CAREER PLAN MODEL

Our talent management strategies must lead to:

Attract and retain the best talent.

Develop the right capabilities.

Develop leaders who generate leaders.

Ensure the efficiency of the processes and their impact on the

business.

CAREER PLAN MODEL


CAREER PLAN MODEL

Career plans, along with other initiatives are the company’s commitment

towards our talents.

Response to talent

needs in every

business

Develop the

potential of every

professional

Attract and commit

the best professionals

in each business area

CAREER PLAN MODEL


CAREER PATHS

PRODUCTION, MINSAIT & IT MARKETS

DEFENSE AND SECURITY, TRANSPORT & TRAFFIC

Business

Development

Program

Management

Systems

Engineering

Design And

Development

Engineering

Support

Engineering

Business

Technology

Operations

Specialist Technology

Operations

Technology

Operations –

Software

Factories

Technical

Support

No change on the career track of professionals from Corporate Units.

CAREER PLAN MODEL


CAREER PATHS:


Business

Technology

Operations

Specialist Technology

Operations

Technology Operations –

Software Factories Technical Support

Management

Middle

Management

Technical &

Support

Team

Senior

Manager

Manager

Project

Manager

Senior Practice

Manager

Senior Expert

Expert

Senior Manager

– Tech Ops

Manager – Tech

Ops

Project Manager

– Tech Ops

Senior Manager

– SF

Manager - SF

Project Manager

– SF

Senior Manager

–Tech Support

Manager – Tech

Support

Project Manager

– Tech Support

Senior

Consultant

Consultant

Analyst

Senior

Specialist Project Leader

Senior Systems

Engineer

Systems

Engineer

Junior Systems

Engineer

Software

Engineer 4

Software

Engineer 3

Software

Engineer 2

Software

Engineer 1

Project

Leader

Senior *Infra

Engineer

Infrastructure

Engineer

Junior *Infra

Engineer

Project

Leader

Support

Technician 4

Support

Technician 3

Support

Technician 2

Support

Technician 1

*Infrastructure

Software

Technician 2

Software

Technician 1

CAREER PLAN MODEL


CAREER PATHS:


Business

Development

Program

Management Systems

Engineering

Design And

Development

Engineering

Management

Middle

Management

Technical &

Support

Team

Senior

Manager

Manager

Program

Manager

Project Manager

Senior Manager

Manager

Technical Leader

Senior Manager

Manager

Technical Leader

Senior

Consultant

Consultant

Officer

Project Leader Advanced

Systems Engineer

Senior Systems

Engineer

Systems Engineer

Junior Systems

Engineer

Advanced *Dev’t

Engineer

Senior *Dev’t

Engineer

Development

Engineer

Junior *Dev’t

Engineer

Support

Engineering

Senior Manager

Manager

Technical Leader

Advanced

Support Engineer

Senior Support

Engineer

Support Engineer

Engineer

Senior Technician

Technician

*Development

CAREER PLAN MODEL


Content





CAREER PLAN MODEL


CAREER PATHS & GENERAL DESCRIPTIONS


CAREER PLAN MODEL


GENERAL DESCRIPTIONS

Capacity to manage customers and operations. Generation

of repeat business and detection of opportunities to

implement new solutions.

Management of complex projects, leadership of

multidisciplinary teams.

Participation in commercial actions, account

management and customer management.

Information systems consulting: Analysis of

customers' needs and design of the most suitable

technological solution for them, their strategy

and/or their business or management processes.

Integration/implementation of solutions or

products in their actual operating environment.

Knowledge of the sector and its competitive

environment or of a specific technological/sectoral

scope.

BUSINESS TECHNOLOGY OPERATIONS Business

Technology

Operations

Senior

Manager

Manager

Project

Manager

Senior

Consultant

Consultant

Analyst

G3

G2

G1

T3

T2

T1

Roles under Middle

Management will now

include maturity levels

similar to the technical

roles.

Ex: G1-I, G1-II, G1-III

Available to the following Business Unit/s:

Business Consulting, Business Management Solutions, Digital Technologies Operations, Markets, Outsourcing

CAREER PLAN MODEL



Activities designed to capitalize on and disseminate

knowledge in a high-added value technological scope

for the company.

Internal and external reference points on the national

and international levels in their scope of technological

knowledge.

Definition of trends and technological development of

their knowledge scope.

New offering generation and innovation: creation

and/or collaboration on the creation of new

technological solutions.

Participation in operations linked to their scope of

technological knowledge.

Contributions of maximum relevance to the company in

their area of specialization.

SPECIALIST Specialist

Senior Practice

Manager

Senior Expert

Expert

Senior

Specialist

G3

G2

G1

T3

Roles under the

specialist track starts

only at T3 – Senior

Specialist.


Outsourcing

CAREER PLAN MODEL



Operations management.

Full range of all the activities included in the Application

Management Cycle (SW development and

maintenance): o Preparation of functional and technical specifications.

o Construction (new SW elements and modification of

existing ones), both in terms of development and

maintenance (corrective/upgrade).

o Integration or implementation of applications in actual

operating environments (productive).

o Verification of the correction of the affected systems.

Planning, monitoring and control of the software

production process: demand management, effort

estimation, capacity planning, configuration

management (version control), monitoring and

resolution of requests and incidents, quality control,

measurement of the degree of technical progress of

the operations.

Complex project management and team leadership.

TECHNOLOGY OPERATIONS Technology

Operations

Senior

Manager

Manager

Project

Manager

Project

Leader

Senior Systems

Engineer

Systems

Engineer

G3

G2

G1

T2

T1

Technology

operations track

increased the number

of roles – added T4,

Project Leader.


Outsourcing

Junior Systems

Engineer

T4

T3

CAREER PLAN MODEL



Production


Operations management.

Full range of all the activities included in the Application

Management Cycle (SW development and

maintenance): o Preparation of functional and technical specifications.

o Construction (new SW elements and modification of

existing ones), both in terms of development and

maintenance (corrective/upgrade).

o Integration or implementation of applications in actual

operating environments (productive).

o Verification of the correction of the affected systems.

Planning, monitoring and control of the software

production process: demand management, effort

estimation, capacity planning, configuration

management (version control), monitoring and

resolution of requests and incidents, quality control,

measurement of the degree of technical progress of

the operations.

Complex project management and team leadership.

TECHNOLOGY OPERATIONS –

SOFTWARE FACTORY Technology

Operations

–

Software

Factory

G3

G2

G1

IS4

IS3

IS2

Maturity level for

Software Engineer 1 &

Software Technician 1

& 2 were reduced to 2:

Number of maturity

levels for the rest of

the roles remains.

Sr. Manager -SF

Manager - SF

Project Manager

-SF

Software

Engineer 4

Software

Engineer 3

Software

Engineer 2

Software

Engineer 1

Software

Technician 2

Software

Technician 1

IS1 W2

W1

CAREER PLAN MODEL



Outsourcing


It encompasses two branches of activity:

Administration and management of technological

infrastructures, implementation, support, architecture and

design in services and/or recurrent or known technologies: o Installation, technical support and maintenance of HW and

SW IT infrastructure (technological platforms and servers,

communications and networks, databases, operating

systems, operating tools, etc.).

o Complex project management and team leadership.

Operation of systems, user services (Service Desk) and

user support in relation to workstations, office IT and

mobility infrastructure: o Monitoring, control and execution of systems, equipment,

infrastructures, products and tools that support the

production of the services.

o User services and remote support, from the reception of

technical and functional incidents to level one diagnosis

and resolution.

o On-site IT services and support for users and systems for

the diagnosis and resolution of technical incidents.

o Support for the implementation of applications: user

training, level one incident support and resolution (help

desk).

TECHNICAL SUPPORT Technical

Support

G3

G2

G1

Technical support track

increased the number

of roles – added T4 &

TSO5 for Infrastructure

& Support Technician,

respectively. TSO 1 to 4

have 2 maturity levels

while the rest of the

technical roles remains

to 3 maturity levels.

Senior Manager

–Tech Sup

Manager – Tech

Sup

Project Manager

-Tech Sup

Project

Leader

Senior *Infra

Engineer

Infrastructure

Engineer

Junior *Infra

Engineer

Project

Leader

Support

Technician 4

Support

Technician 3

Support

Technician 2

Support

Technician 1

*Infrastructure

T2

T1

TSO4

TSO3

TSO2

TSO1

TSO5 T4

T3

CAREER PLAN MODEL


CAREER PATHS & GENERAL DESCRIPTIONS


CAREER PLAN MODEL



Identification of sales channels, business opportunities,

potential customers.

Identification of strategic alliances with local partners.

Identification of new offering, in collaboration with the

units that design and build it.

Preparation and execution of the short- and mid-term

Commercial Plan in the area of responsibility (best

product-geography-sector combination).

Maintenance of a good relationship with the customer

in the pre-contractual phase: preparation and defense

of the proposal (supported by Systems Engineering

and/or Experts), negotiation of conditions, closure of

the contract.

Responsibility for order intake, business generation

and the associated requisite commercial activity.

Customer management and monitoring throughout the

execution of the project, in conjunction with Program

Management.

BUSINESS DEVELOPMENT Business

Development

G3

G1

T4

T3

T2

Roles under middle

management were

reduced to 2 roles. All

roles under this track

has 2 maturity levels

only.


Horizontal and vertical markets of Defense and Security, Transport and Air Traffic Management

Senior

Manager

Manager

Senior

Consultant

Consultant

Officer

CAREER PLAN MODEL



Project/program/operation management: o Planning and supervision of the global operation (activities

to be undertaken, main milestones...)

o Economic management (month-end closes, billing,

payments, collections...)

o Customer management: reference point for the customer

for everything related to the project.

o Coordination of the various teams involved in the

operation (Systems Engineering, Engineering Design &

Development, Manufacturing, suppliers, corporate support

units...)

People management. Coordination of different teams

and/or own teams.

Identification of business opportunities: needs of the

customer for whom the work is being conducted.

PROGRAM MANAGEMENT Program

Management

G3

G1

T3

There are only 3 roles

available under this

track. The middle

management roles

have 2 maturity levels

each. T3, Senior

Consultant do NOT

have maturity level.



Senior

Manager

Manager

Senior

Consultant

CAREER PLAN MODEL



Definition of the high-level specifications of

systems/solutions/products, thanks to deep knowledge

of the sector: Air Traffic, Rail Transport, Road Traffic,

Sea Transport, Defense and Security.

Deep knowledge of their sector and competitors,

anticipation of trends..

Knowledge of the enabling technologies in both the

company and the sector to build solutions that meets

customers' needs.

Knowledge of Systems Engineering methodologies,

regulations and procedures and the ability to interpret

them and convey them to the project team.

Project supervision, from the initial transfer of high-level

specifications to verification that the developed solution

covers those specifications completely.

Collaboration in presale activities, supporting the

commercial and business development units.

Collaboration on the identification of new offering.

SYSTEMS ENGINEERING Systems

Engineering Systems Engineering

track have 4 technical

roles. For each role,

there are only 2

maturity levels.



G3

G2

G1

T4

T3

T2

T1

Senior Manager

Manager

Technical Leader

Advanced

Systems Engineer

Senior Systems

Engineer

Systems Engineer

Junior Systems

Engineer

CAREER PLAN MODEL



Technical design and development of the

solution/product with a focus on excellence: o Definition of concrete specifications and requirements for

the solution.

o Development of the solution.

o Testing and verification of the developed solution.

o Systems integration.

Technical project management: requirements

management, design, costs, deadlines, milestones,

teams, etc., seeking optimization, efficiency and

effectiveness.

Provision of second- and third-level maintenance for

developed and operational systems.

Command of the technologies used in the company to

design and develop products.

Command of product design and life cycle

methodologies.

DESIGN AND DEVELOPMENT

ENGINEERING Design and

Development

Engineering

Design and

Development

Engineering track

Have 4 technical roles.

For each role, there

are only 2 maturity

levels.



*Development

G3

G2

G1

T4

T3

T2

T1

Senior Manager

Manager

Technical Leader

Advanced *Dev’t

Engineer

Senior *Dev’t

Engineer

Development

Engineer

Junior *Dev’t

Engineer

CAREER PLAN MODEL



Leadership in the engineering support work required to

ensure the correct implementation of the

solution/product: o Definition of auxiliary elements for the main solution.

o Design, documentation and implementation of the

physical installation of the systems up to switch-on and

the preparation of tests with the customer.

o On-site supervision of subcontractors.

o Testing, acceptance and delivery of documentation for the

solution developed in the project.

o Monitoring and quality control during the implementation

of the solution developed in the project.

Support planning and definition of maintenance levels,

availability calculation, MTBF, MTTR, TAT, LCCA,

FMECA, FRACAS, etc.

See continuation of the description on the next page.

SUPPORT ENGINEERING Support

Engineering Support Engineering


roles and 2 support


there are only 2

maturity levels.

Available to the following Business Unit/s: Horizontal and vertical

markets of Defense And Security, Transport and Air Traffic Management

G3

G2

G1

T4

T3

T2

T1

Senior Manager

Manager

Technical Leader

Advanced

Support Engineer

Senior Support

Engineer

Support Engineer

Engineer

Senior Technician

Technician

S2

S1

CAREER PLAN MODEL



First- and second-level maintenance.

Safety.

Specialist technical support for documentation, graphic

design and computer applications (calculation,

analysis, management assistance, database operation,

etc.).

Operation of management assistance systems and

monitoring of methodology and KPI metrics.

Systems configuration management throughout the life

cycle (products, projects and documents).

Support for the provision and management of logistics

tasks (storage, packaging, shipping, supply control,

spare parts, repair management, etc.).

SUPPORT ENGINEERING Support

Engineering Support Engineering


roles and 2 support


there are only 2

maturity levels.

Available to the following Business Unit/s: Horizontal and vertical

markets of Defense And Security, Transport and Air Traffic Management

G3

G2

G1

T4

T3

T2

T1

Senior Manager

Manager

Technical Leader

Advanced

Support Engineer

Senior Support

Engineer

Support Engineer

Engineer

Senior Technician

Technician

S2

S1

CAREER PLAN MODEL


Content





CAREER PLAN MODEL


ADDITIONAL INFORMATION

New roles and assigned career paths will be uploaded in the system

on the 3rd of April. These roles are the converted role from the old

model. This means, the role of an employee who is recommended for

promotion or progression is NOT YET reflect during this period.

Human resources team together with the business unit heads

redefines the career paths and roles to align to the needs of our

business locally.

Global definitions of roles and FAQs can be accessed through

Indraweb.

CAREER PLAN MODEL


Human Resource Development [email protected]

11-12th Floors, Tower 1

Rockwell Business Center

Ortigas Avenue

Pasig City 1600

Philippines

T +63 2 620 3888

F +63 2 620 3889

www.indracompany.com

CAREER PATHS - links.indracompany.com.phlinks.indracompany.com.ph/HR/Career Paths/2017 Indra Career...

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