CAREER DEVELOPMENT PROSPECTUS...CAREER DEVELOPMENT PROSPECTUS 2014 | 03 The University of Newcastle...

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CAREER DEVELOPMENTPROSPECTUS

CAREER DEVELOPMENT PROSPECTUS 2014 | 02

CONTENTS

WELCOME 03

CAREERDEVELOPMENT&PLANNING 04

CENTREFORTEACHINGANDLEARNING 06

Current Challenges 06

Academic Development 07

Academic Technologies 07

UONline Support 07

Blended and Online Learning Design (BOLD) Team 07

Teaching Spaces Support 07

Learning Development 07

ORIENTATION 08

UON Orientation Briefing 09

Welcome to Wollotuka 10

Meet Your Executive Team 11

GIPA, Privacy and Complaints Information 12

EO Online 13

LEADERSHIP&SUPERVISION 14

Pathways to Performance 15

Intro to the PRD for Managers 16

Intro to the Leadership Framework for Managers 17

ACCREDITEDPROGRAMS 18

Certificate IV in Frontline Management (BSB40807) 19

Diploma of Management (BSB51107) 20

Advanced Diploma of Management (BSB51107) 21

CAREERDEVELOPMENT&WORKPLACESKILLS 22

Career Development Planning 23

Effective Job Applications 24

Effective Interview Skills 25

One-on-One Career Sessions 26

Service Excellence: a positive student experience 27

Aboriginal and Torres Strait Islander Cultural Competency 28

Using Time Effectively 29

Effective Delegation 30

Dealing with Difficult Situations 31

Effective Presentation Skills 32

Communications Workshops 33

Minute Taking 34

Report Writing 35

Business Writing 36

Records and Information Management 37

HEALTH,SAFETY&WELLNESS 38

Health and Safety at the University of Newcastle 39

CPR Course 40

Manual Handling 41

Evacuation Warden (Basic) and First Attack Fire fighting 42

Gas Handling Safety 43

Senior First Aid 44

Armed Robbery and Cash Handling 45

Aggression Minimisation Training 46

Laser Safety 47

Chemwatch III Dangerous Goods Manifest 48

HAZMAT Chemical Spill Training 49

Radiation Safety Training in the Laboratory 50

Radiation XRF for Unlicensed Users 51

Liquid nitrogen handling 52

Driver Awareness Training 53

Developing Resilience 54

Workstation Ergonomics and Massage 55

Mental Health First Aid 56

Introduction to Tai Chi 57

Introduction to Pilates 58

Fitness Passport 59

INFORMATIONTECHNOLOGY 60&CORPORATESYSTEMSTRAINING


The University of Newcastle (UON) supports you to step up and be proactive in your own career development by providing blended learning opportunities to build capability and grow as leaders.

WELCOME

This is most effective when development is supported through a combination of your Experience on-the-job, through Exposure to others, and through formal Education.

The training and development opportunities outlined in the Career Development Prospectus are examples of the formal Education offerings available to you at UON. To ensure we are meeting the development needs of our Future Workforce, these opportunities will be scheduled on a demand basis and aligned with themes arising from development planning conversations as part of the Performance Review and Development process.

To express interest in any of these development opportunities not currently listed on HRonline, please send an email to [email protected] with a short paragraph stating your reasons for the development request and how this links to your role within UON.

Additionally, we welcome any recommendations you may have for high-quality training and development opportunities, which are presently not included in the prospectus.

mailto:stafftraining%40newcastle.edu.au?subject=Staff%20development%20opportunities

mailto:stafftraining%40newcastle.edu.au?subject=Staff%20development%20opportunities


CAREER DEVELOPMENT & PLANNING

Importance of a Career Development PlanA Career Development Plan is a document which brings together and records a staff member’s reflections and aspirations into an actionable agreement with their manager for their personal and career development.Staff can use career development plans to set goals for success in their current position, as well as short to long term career aspirations.

Managers can use career development plans to set goals for staff which build capability where there may be skills gaps or to inspire high achievers.

The staff member owns the plan, with the manager playing a key supporting and facilitating role.

Importance of a Career Development PlanA Career Development plan is a document which brings together and records a staff member’s reflections and aspirations into an actionable agreement with their manager for their personal and career development.

Staff can use career development plans to set goals for success in their current position, as well as short to long term career aspirations.

Managers can use career development plans to set goals for staff which build capability where there may be skills gaps or to inspire high achievers.

The staff member owns the plan, with the manager playing a key supporting and facilitating role.

WHAT A GOOD CAREER DEVELOPMENT PLAN LOOKS LIKE

A quality career development plan will be built upon a range of inputs including but not limited to:• Personal and career aspirations

• Self-assessment of skill and capability levels

• Reflection on feedback received

The plan needs to be aligned with:• Job requirements

• Strategic direction of UoN

• UoN’s capacity to actually provide the development action

The plan needs to be action oriented with:• Well defined goals

• Realistic and achievable actions

• Outcomes defined

• Timeframe for completion

C. CAREER DEVELOPMENT & PLANNING

38


IMPLEMENT YOUR PLANUndertake the development actions; Reflect on the impact of your development actions and modify throughout the year if needs or priorities change.

SELF ASSESSMENTReflect on work performance, challenges and issues; Understand your personal interests, values, skills and abilities, current knowledge, achievements, personal qualities, needs and responsibilities.

EXPLORE OPTIONSExplore opportunities both inside and outside the University. Decide on short to medium term career aspirations as well as goals for success in your current position; Identify the skills and competencies that need development to achieve your performance goals and career aspirations.

DEVELOP A PLANMap out the Experience, Exposure and Education required to develop the skills and competencies required; Explore the resources required to engage in these development activities (eg: time, support, budget); Using S.M.A.R.T. format of goal setting, write out the development goal and associated development actions, including measure of success and a target date.

Where does the most effective learning take place?The most effective way to learn a new skill or behaviour is to apply and practice it on the job.

70% of learning comes from EXPERIENCE

• on-the-job experiences• challenging or stretch goals• special projects• secondments

20% of learning comes from relationships with others EXPOSURE

• coaching• mentoring• partnering with a more experienced colleague• observing and working with role models such as managers and peers

10% of learning comes from EDUCATION

• formal training programs• formal qualifications• attending lectures• reading

Steps to follow to action a Career Development Plan

C. CAREER DEVELOPMENT & PLANNING

39

CAREER DEVELOPMENT & PLANNING


CENTRE FOR TEACHING AND LEARNING

Current challengesSeveral of the strategies in NeW Directions relate directly to the services and initiatives offered by the Centre for Teaching and Learning. These are directed toward the improvement of teaching as measured by internal and external student feedback on teaching surveys and overall student success and experience. Additionally, the drive to provide more blended and online learning opportunities for students rests on the activities of the Centre, as does the commitment to provide world-class physical and virtual learning environments. The dedication of the University to support non-traditional students in heavily supported by the Centre through the offering of student diagnostic and support programs so that students derive the maximum benefit from their university experience.


TheCentre,withatotalstaffofapproximately50,offersbroadandcomprehensivesupportservicesthroughthefollowingfunctionalteams:

ACADEMIC DEVELOPMENTThe Academic Development team includes both academic staff and professional staff who provide campus-wide programming, faculty and school specific programming, and individual consultations to academic and sessional staff on a broad range of teaching competencies. This team is responsible for offering New Faculty Orientation and Teaching Essentials at UON, as well as broader initiatives relating to curriculum redesign, constructive alignment of learning outcomes, and peer assisted teaching. The team has a successful record of assisting academics at the University in seeking recognition through pursuit of a variety of teaching awards - from local to national - as well as teaching development grants targeted at improving the scholarship of teaching and learning at the University and in the broader tertiary education community.

ACADEMIC TECHNOLOGIESThe Academic Technologies group includes three distinctive teams: UONline Support, BOLD Team and Teaching Spaces Support.

UONline SUPPORT This team provides comprehensive support for all academics engaging with any of the tools available in our Virtual Learning Environment that includes Blackboard as our primary Learning Management System. This system integrates Turnitin academic integrity software, Echosystem lecture capture and Collaborate, as a synchronous online communication tool. This support takes the form of a “help desk” style telephone and email support system as well as both general and on-demand training workshops. Individual consultations to assist academic staff in their exploitation of the virtual learning tools to enhance student learning opportunities have become a large part of the services offered.

BLENDED AND ONLINE LEARNING DESIGN (BOLD) TEAMThis team responds to the growing demand for comprehensive support for those faculties, schools and academics who require assistance with the complex task of moving either course activities or entire courses into an online environment. Comprised of academics, instructional designers and multi-media experts, this team will take a project from conception and design to implementation, as well as training of the course coordinator to assure that students are offered the most flexible and engaging course materials possible in a pedagogically appropriate format.

TEACHING SPACES SUPPORTThis team is responsible for the provision of the technologies used in the University’s physical learning environments. These activities include project planning, classroom system design, and user support services for classroom teaching activities relating to classroom presentation equipment. The team takes responsibility for retrofitting classrooms as required, and equipping newly-built teaching spaces with teaching technologies. Teaching spaces is also responsible for all video-conferencing facilities at the University and other media-support related services.

LEARNING DEVELOPMENTLearning Development’s team of Learning Advisers provide generic learning skills and academic strategies to both undergraduate and graduate students as well as targeted assistance to academics requiring additional learning support for students in identified courses. Specific areas of focus are English language and maths skills, as well as support for traditional students. This team is undertaking a number of projects that offer more online support and diagnostic services for students and academic units.

IfyouwouldliketoknowmoreaboutCentreforTeachingandLearning’sprograms,[email protected]

mailto:ctl%40newcastle.edu.au?subject=CTL%27S%20programs


ORIENTATION


Programfocus

• Overview of the University

• Getting Ready for Work

• Supporting your Work

Learningoutcomes

Participants will:

• Receive a thorough and dynamic orientation to the University of Newcastle

• Have the opportunity to ask questions

• Develop an informal network with other staff members.

Suitablefor

All staff

When

• Weekly in Human Resource Services, The Chancellery, Callaghan

• Once per quarter in the Administration Building, Ourimbah

• Also able to teleconference for rural and remote groups when required

UON Orientation BriefingOVERVIEW

This orientation session introduces new and existing staff members to the University of Newcastle, our vision and strategic direction, our campuses, staff benefits, and other services that we offer. Staff are encouraged to attend within their first few weeks of commencing. There’s also plenty of opportunities to ask questions.

ORIENTATION

Duration

One hour

Howtoregister/apply

Register your attendance through HRonline

Relatedprograms

• GIPA, Privacy and Complaints Information

• Orientation to the PRD eLearning Module

• Welcome to Wollotuka

• Meet Your Executive Team

http://HRonline.newcastle.edu.au


Welcome to WollotukaOVERVIEW

This session offers an introduction to The Wollotuka Institute. It provides an opportunity for new and existing staff to understand the Institute’s work, their achievements, and vision for the future.

ORIENTATION

Programfocus

• Overview of the Institute

• Tour of the Institute

• A delicious ‘bush tucker’ morning tea and time for questions and discussion.

Learningoutcomes

Participants will:

• Understand the role and functions of the Wollotuka Institute

• Meet staff members associated with the Institute

Suitablefor

All staff

When

Monthly, throughout the year

Duration

1.5 hours

Howtoregister/apply


Relatedprograms

• UON Orientation Briefing


• Aboriginal and Torres Strait Islander Cultural Competency



“As an Academic staff member I found the most useful components were curricular orientation and content, history, design of Wollotuka Institute, number of Aboriginal and Torres Strait Islander Students. Really informative and made good contacts.”



Meet Your Executive TeamOVERVIEW

New staff are welcomed to the University by our senior executive team. This program also provides an opportunity to meet and mingle over morning tea.

ORIENTATION

Programfocus

A presentation is made by each executive member, with a focus on key achievements of their portfolios and own personal career journey.

Learningoutcomes

Participants will:

• Be familiar with the names, faces and background of each executive member

• Have an understanding of the functional relationships of Divisions and Faculties

• Understand how their role contributes to the strategic direction of the University.

Suitablefor

All staff are welcome to attend, however, this event is offered to all staff new to the University.

When

June and October

Duration

2.5 hours

Howtoregister/apply


Relatedprograms


• Aboriginal and Torres Strait Islander Cultural Competency






Privacylegislation

It may not always be immediately obvious how the Privacy Act impacts on your work, however the Privacy Act is likely to apply if you do any of the following:

• Handle personal information regarding students or staff

• Develop policy that may impact on the handling of personal information

• Design forms for the collection of personal information

Government Information (Public Access) (GIPA)Act

On 1 July 2010, the Government Information (Public Access) (GIPA) Act came into effect, replacing the FOI Act. The GIPA Act is intended to help the public better understand what government agencies do and to increase accountability and public confidence in those agencies. The new Act seeks to open the public’s access to government information by providing the public with an enforceable right to information and a more simplified means of access.

Programfocus

• Understanding GIPA and Privacy legislations and how they may impact your role at the University

• Practical examples and case studies will be used to assist learning

GIPA, Privacy and Complaints Information OVERVIEW

This session will provide information regarding legislation which may impact on your role at the University, namely Privacy legislation and the Government Information (Public Access) (GIPA) Act.

ORIENTATION

Learningoutcomes

Participants will:

• Explore the concept of privacy and the context for privacy legislation

• Increase your awareness of Privacy and GIPA legislative requirements

• Develop an understanding of how the University responds to GIPA applications and to complaints regarding a breach of privacy

• Identify and know where to source further information on Privacy and the GIPA Act

Suitablefor

All staff

When

Monthly

Duration

1.5 hours

Howtoregister/apply


Relatedprograms

• Records and Information Management







EO OnlineOVERVIEW

EO Online: ‘fair play on campus’ is an Equal Opportunity professional development program for Australian Universities. The program has been developed by a consortium of four Universities, including the University of Newcastle.

Programfocus

• EO Online is a self-paced learning program

• Equity principles, terminology and application are explained through real life case studies and interactive learning techniques

• There are two modules in EO Online. Module 1 is for all staff members, and Module 2 is an additional component for Supervisors and Managers.

Learningoutcomes

Participants will:

• Gain an understanding of Equal Employment opportunity principles

• Recognise how to apply Equal Opportunity principles in their workplace

When

At participant’s convenience

Duration

Approximately 30 minutes

Howtoregister/apply

EO Online can be accessed at www.newcastle.edu.au/eoonline

http://www.newcastle.edu.au/eoonline


LEADERSHIP & SUPERVISION


Programfocus

• The University of Newcastle Pathways to Performance

• Laying the Foundations

• The PRD “Preparing and Conversing”

• Setting the Platform

• The Role of Feedback

• Fundamental Communication Skills

• The PRD “Post Conversation Steps”

• The Legal Considerations in Managing Performance Concerns & Unsatisfactory Performance

• Managing Performance day-to-day “Enhancing the Workplace”Performance Concerns “Lifting Performance”

• Coaching as a Tool

• Managing Unsatisfactory Performance

Pathways to Performance OVERVIEW

Performance through people contribution to the University’s objectives is one of the foundations for our success. We need our leaders to have the ability to conduct conversations that clearly define the requirements of roles, performance objectives and individual development actions.This program aims to align our performance with NeW Directions by equipping our leaders with the practical skills required to traverse the breadth of pathways to performance. Leaders will be provided with the opportunity to apply these skills throughout the workshop as well as a toolkit to support them back in the workplace.

Learningoutcomes

Participants will:

• Understand the requirements of Leaders in managing performance at UON

• Gain an understanding of the pathways to performance available to leaders at UON

• Develop practical skills and knowledge to build performance within their team

• Gain awareness of the legal considerations surrounding managing performance in the workplace

• Understand how to manage Performance concerns and Unsatisfactory performance in the University context

• Build confidence in raising issues with staff

Suitablefor

• All supervisors

• PRD Mentors (both Academic and Professional Staff)

When

Semesters 1 and 2

Duration

2 consecutive days

Howtoregister/apply


Relatedprograms

• Intro to the PRD for Managers

“The training manual is a great resource for future reference”

“The role-playing was the most useful activity to my learning”

“I now feel more confident to face some of the current issues in my team”

“All managers and supervisors should attend as part of the induction process”

“Excellent course, thoroughly recommend”




Intro to the PRD for ManagersOVERVIEW

The Intro to the PRD for Managers workshop has been designed to enable the learning and capability development of managers to support them with having more personalised and staff centred meaningful conversations as part of the new Performance Review and Development process.

Programcomponents/topics

The purpose of this workshop is to introduce managers to the key steps in the PRD process, provide guidance as to how the PRD may be applied to meet the needs of individual staff members and understand the tools available to assist managers with having meaningful conversations.

Learningoutcomes

By the end of this workshop, managers will have:

• Knowledge of UoN’s PRD process

• Be able to communicate the purpose and benefits to staff

• Be able to prepare for and conduct formal meetings

• An understanding of how to tailor their approach

• Know how to write outcome focused SMART goals

• Clarity about the responsibilities of managers in the PRD process

Suitablefor

All Academic and Professional staff managers

Dates

Semesters 1 and 2

Time

9.30am –11am

Howtoregister/apply

Register for the workshop on HRonline

Also facilitated during the November-February part of the PRD cycle with in-tact leadership teams

Relatedprograms

• Intro to the Leadership Framework for Managers




Intro to the Leadership Framework for ManagersOVERVIEW

This workshop has been designed to build awareness and understanding of the UON Leadership Framework among managers so they can begin to apply the Framework in their everyday people management practices.


The purpose of this workshop is to build awareness and understanding of the UoN Leadership Framework and how it will be used by the University so managers can communicate and apply the Leadership Framework within their teams

Learningoutcomes

By the end of this workshop, managers will have increased their:

• Knowledge and understanding of leadership and what makes a good leader

• Ability to describe the UON Leadership Framework

• Knowledge and understanding of the six Leadership Capabilities

• Awareness of the different leadership levels

• Ability to bring the Leadership Framework to life for their teams

Suitablefor

All Academic and Professional staff managers

Dates

Semesters 1 and 2

Time

9.30am –11am

Howtoregister/apply


Also facilitated throughout the PRD cycle with in-tact leadership teams

Relatedprograms

• Intro to the PRD for Managers




ACCREDITED PROGRAMS


Certificate IV in Frontline Management (BSB40807)OVERVIEW

The Frontline Management initiative was developed to help Australian organisations to improve productivity and management performance in the frontline from team leaders through to line managers with responsibility for the strategic direction of the business.The Certificate IV qualification reflects the role of individuals who take the first line of management in a wide range of organisational contexts. They may have existing qualifications and technical skills in any given vocation or profession, yet require skills or recognition in supervisory functions.

The qualification is applicable to anyone with management responsibility or aspiring to become a manager or team leader.

Programfocus

The Certificate IV qualification comprises 10 units of competency.

• BSBWOR404B: Develop Work Priorities

• BSBWOR401A: Establish Effective Workplace Relationships

• BSBOHS407A: Monitor a safe workplace

• BSBMGT401A: Show Leadership in the workplace

• BSBWOR402A: Promote Team Effectiveness

• BSBCUS403B: Implement Customer Service Standards

• BSBMGT402A: Implement Operational Plan

• BSBMGT403A: Implement Continuous Improvement

• BSBRSK401A: Identify risk & apply risk management processes

• BSBITU304A: Produce spreadsheets or

• BSBITU303A: Design and produce text documents

Learningoutcomes

Participants will:

• Develop leadership competence which will allow for enhanced management skills

• Develop an understanding of their impact on the team and others and how this can lead to greater team effectiveness and service deliver and continuous improvement

• Develop abilities to manage self and build effective relationships with others

Suitablefor

The Certificate IV is designed for workers in team leader, supervisory, front desk or line management positions. At this level frontline managers provide leadership, and guidance to others, and take responsibility for the effective functioning and performance of the team and its work outcomes.

Staff aspiring to work in a team leader role may also participate.

When

The course will be delivered face-to-face over a 10 month period. Each unit of competency will be assessed through a task related to the unit and its application in your workplace.

Duration

Whole day

Howtoregister/apply

You may express your interest in participating in a program by emailing [email protected]

An information session will be held with all interested participants in early. Permission to participate in this program must be obtained from your supervisor. This activity should form part of your Performance Development Plan.

Relatedprograms

• Diploma of Management

• Pathways to Performance

ACCREDITED PROGRAMS

mailto:stafftraining%40newcastle.edu.au?subject=Certificate%20IV%20in%20Frontline%20Management


Diploma of Management (BSB51107)OVERVIEW

A practical and relevant qualification that is of particular value to managers with staff and/or operational responsibilities.The Diploma qualification reflects the role of individuals who are engaged to manage the work of others or to add value to or review management practices. Their role may be in any organisational setting. Typically people in these roles will have experience in their respective area, and an informed perspective of the specific work requirements.

The Diploma of Management requires a sound theoretical knowledge base and managerial capability to plan, carry out and evaluate own work and/or the work of a team, although this does not mean that you will necessarily have responsibility for managing staff.

Programfocus

The Diploma of Management comprises eight units of competency:

• BSBCUS501A: Manage quality customer service

• BSBLED501A: Develop a workplace learning environment

• BSBMGT502B: Manage people performance

• BSBMGT515A: Manage operational plan

• BSBMGT516A: Facilitate continuous improvement

• BSBWOR501A: Manage personal work priorities and professional development

• BSBPMG510A: Manage projects

• BSBWOR502A: Ensure team effectiveness

Learningoutcomes

Participants will:

• Effectively manage the work, development and performance of self and others

• Consider how they contribute to and ensure team effectiveness

• Deliver work that is aligned to an operational plan and that complies with the organisation’s policies, procedures and legislative frameworks

Suitablefor

The Diploma is designed for workers in management or supervisory positions. They provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes. The Diploma has greater focus on managing and developing a range of functions and people rather than implementation under the guidance of another supervisor.

When

There are two options for course completion:

(i) The course will be delivered face-to-face over an 8 month period. Each unit of competency will be assessed through a task related to the unit and its application in your workplace.

(ii) Should you have come to your role with the required skills, knowledge and experience and can readily demonstrate this, you may complete this qualification via a group recognition process. This means that you would attend an initial information session to assess your suitability and then attend a one day forum to participate in the recognition process.

Duration

Eight whole day sessions

Howtoregister/apply


An information session to assess your suitability will be held with all interested participants in early. Permission to participate in this program must be obtained from your supervisor. This activity should form part of your Performance Development Plan.

Relatedprograms

• Advanced Diploma of Management


• Certificate IV in Frontline Management

ACCREDITED PROGRAMS

mailto:stafftraining%40newcastle.edu.au?subject=Diploma%20of%20Management


Advanced Diploma of Management (BSB51107)OVERVIEW

This qualification reflects the role of individuals who have senior or managerial responsibilities. They may oversee the work of others or have specialised roles where they do not supervise others but provide strategic leadership.The Diploma qualification reflects the role of individuals who are engaged to manage the work of others or to add value to or review management practices. Their role may be in any organisational setting. Typically people in these roles will have experience in their respective area, and an informed perspective of the specific work requirements.

The Diploma of Management requires a sound theoretical knowledge base and managerial capability to plan, carry out and evaluate own work and/or the work of a team, although this does not mean that you will necessarily have responsibility for managing staff.

Programfocus

The Advanced Diploma of Management comprises eight units of competency:

• BSBINM601A: Manage Knowledge and Information

• BSBINN601A: Manage Organisational Change

• BSBMGT608B: Manage Innovation and Continuous Improvement

• BSBMGT605B: Provide Leadership across the Organisation

• BSBMGT616A: Develop and Implement Strategic Plans

• BSBPMG510A: Manage projects

• PSPGOV6012B: Establish and Maintain Strategic Networks

• BSBRSK501A: Manage Risk

Learningoutcomes

Participants will:

• Demonstrate understanding of specialised knowledge with depth in some areas

• Analyse, diagnose, design and execute judgements across a broad range of technical or management functions

• Generate ideas through the analysis of information and concepts at an abstract level

• Demonstrate a command of wide-ranging, highly specialised technical, creative or conceptual skills

• Demonstrate accountability for personal outputs within broad parameters

• Demonstrate accountability for personal and group outcomes within broad parameters

Suitablefor

The Advanced Diploma is designed for staff in management positions or specialist roles. The qualification places emphasis on managing strategically as opposed to operational or day to day management of teams and people.

When

Semesters 1 and 2

Duration

One day

Howtoregister/apply

Should you have come to your role with the required skills, knowledge and experience and can readily demonstrate this, you may complete this qualification via a group recognition process. This means that you would attend an initial information session to assess your suitability and then attend a one day forum to participate in the recognition process.


An information session to assess your suitability will be held with all interested participants in early. Permission to participate in this program must be obtained from your supervisor. This activity should form part of your Performance Development Plan.

Relatedprograms

• Diploma of Management


• Certificate IV in Frontline Management

ACCREDITED PROGRAMS

mailto:stafftraining%40newcastle.edu.au?subject=Advanced%20Diploma%20of%20Management


CAREER DEVELOPMENT & WORKPLACE SKILLS


Career Development PlanningOVERVIEW

Drawing upon current career development planning research, this full day workshop aims to assist participants assess and identify their individual strengths, interests, and skills. A large part of this workshop will be on self assessment and participants will be asked to consider how their values and personal needs have impacted on their career path to help to determine future career goals.

Programfocus

This workshop includes:

• Self assessment

• Opportunity awareness

• Decision making

• Implementation

Following the workshop, there will be the opportunity for participants to book a consultation to discuss individual career aspirations.

Participants will be invited, at the workshop, to book a time for an individual careers consultation. Attendance of the Career Development Planning workshop is mandatory for preparation for the individual consultation.

Learningoutcomes

Participants will:

• Understand their strengths, interests, values, skills, needs and aspirations in relation to their current role and their future career goals

• Assess how their current and previous roles can assist to make a career shift

• Identify and access information on relevant opportunities

• Make career-related decisions

• Assess and qualify employment related skills to increase competitiveness for courses and jobs

Suitablefor

Professional staff and early career academics

Duration

• Workshop – 6 hours

• Individual consultation – 40 minutes

Howtoregister/apply


Relatedprograms

• Effective Job Applications

• Effective Interview Skills


“This was an excellent course... assessing what matters to me and how this applies to my planning”

mailto:stafftraining%40newcastle.edu.au?subject=Career%20Development%20Planning


Effective Job Applications OVERVIEW

Creating effective job applications involves focus, preparation and time. This workshop will assist participants with skills to critically analyse their own job applications. The workshop will outline the elements of an effective cover letter and résumé and provide guidance for successfully addressing selection criteria.

Programfocus

• Developing powerful stories to demonstrate the added-value that you bring to your work and to your employer. Convincing yourself is the first step

• Practical aspects such as resume formats, layouts, fonts and language.

There will be the opportunity, following the workshop, for participants to book a consultation to discuss individual career aspirations. You can bring the latest version of your résumé for discussion. Attendance at the Developing Effective Job Applications workshop is mandatory as preparation for the individual consultation.

Learningoutcomes

Participants will:

• Reflect upon current and previous experiences to understand the value of individual skills and strengths

• Understand the need to be able to tell stories using the STAR system

• Analyse a job advertisement and research an employer to gain a clearer understanding of the employer’s needs

• Create a competitive job application which is targeted to a particular role and employer

Suitablefor


Duration

• 5.5 hours

• At the workshop, participants will be invited to book a time for an individual job application/resume review

Howtoregister/apply


Relatedprograms

• Career Development Planning



“Times have changed since I last wrote a resume and I found the topics covered very useful”

mailto:stafftraining%40newcastle.edu.au?subject=Effective%20Job%20Applications


Suitablefor


Time

5 hours

Howtoregister/apply


Relatedprograms



Effective Interview Skills OVERVIEW

Using a narrative model, this workshops aims to assist participants with identification of their strengths, interests, values and skills in relation to the position for which they will be interviewed. The key to performing well at interview is preparation, preparation, preparation.

Programfocus

This workshop includes:

• The purpose of the interview

• How to prepare

• Personal presentation

• Greetings

• Body language

• Voice

• Listening

• Questions – theirs and yours

The workshop will have a presentation component, with the additional opportunity for a number of people to participate in a mock interview. The mock interview method provides valuable insights and is a quick way to really understand the need to prepare for interviews.

Learningoutcomes

Participants will:

• Reflect upon current and previous experiences to understand the value of individual skills and strengths

• Manage interview nerves

• Structure responses

• Understand the need to be able to tell stories using the STAR system


“The techniques were useful to make interviewing less stressful”

mailto:stafftraining%40newcastle.edu.au?subject=Effective%20Interview%20Skills


One-on-One Careers Sessions OVERVIEW

These Careers Sessions provide participants with an opportunity to have a confidential discussion about their career.

Programfocus

• Talking about your circumstances

• Reflecting on your background

• Helping you identify your skills, strengths and interests

• Helping you focus on what’s important to you

• Identifying your options

• Suggesting ways of tackling obstacles

• Discussing job hunting strategies

• Helping you work out your next steps – action planning

Learningoutcomes:

Participants will:

• Identify and consider career options

• Develop a targeted action plan

Suitablefor


Duration

30 minutes

Howtoregister/apply


Relatedprograms




“The one on one session was very helpful – it enabled me to narrow my focus and work out the direction I should head in, as well as the steps I need to take”

mailto:stafftraining%40newcastle.edu.au?subject=One-on-One%20Careers%20Sessions


Service Excellence: a positive student experience OVERVIEW

This one day program aims to provide participants with the skills and knowledge to ensure the University’s products and services are delivered and maintained to consistently meet customer needs and ensure a positive student experience.

Programfocus

• Who is our customer?

• The impact of poor customer service

• Valuing customers – why should we?

• Defining service excellence and a positive student experience

• Roadblocks to service excellence

• A Model for Service Excellence

• Relationship management

• Defusing difficult situations

Learningoutcomes

Participants will:

• Identify their customers

• Define the measures of a positive student experience

• Discuss the relevance of valuing the customer

• Assess customer needs and preferences

• Define the features of service excellence and the skills and attitudes required to provide service excellence and a positive student experience

• Plan to meet internal and external customer requirements

Suitablefor

All staff

Duration

One day

Howtoregister/apply


Relatedprograms

• Communications workshops

• Dealing with Difficult Situations“The defusing techniques and how to deal with difficult situations – useful reference on steps to take”


mailto:stafftraining%40newcastle.edu.au?subject=Service%20Excellence%3A%20a%20positive%20student%20experience


Aboriginal and Torres Strait Islander Cultural Competency OVERVIEW

This program reflects the University of Newcastle’s ongoing strategic commitment to Aboriginal and Torres Strait Islander Collaboration through NeW Directions and The Reconciliation Action Plan (RAP) 2011 – 2015.


The Wollotuka Institute is offering Aboriginal and Torres Strait Islander Cultural Competency Workshops to meet our goals of:

• equality and respect in education, research, employment, cultural inclusion and celebrating diverse cultures and success

• enhance education and research achievements to ensure outcomes that benefit our Indigenous communities

• acknowledge the important role that strong Indigenous community participation plays in setting directions and priorities

• extend our understanding of Indigenous collaboration and culture to encourage the development of cultural competency and collaborative partnerships across the University

Programfocus

The Aboriginal and Torres Strait Islander Cultural Competency Workshop comprises three stages:

1. Pre-Workshop – An online interactive multi-media resource that provides scenario-based examples with both broad and localised material aimed towards grounding in Aboriginal & Torres Strait Islander cultural awareness and sensitivity

2. Workshop – This will be a face-to-face session that will expose participants to ways of applying cultural competence in their professional practice encompassing inclusivity within their workplace. Participants will be given the opportunity and scope to develop their own Aboriginal and Torres Strait Islander Collaborative Action Plans

3. Post-Workshop – Participants will need to go online to submit and evaluate their Aboriginal and Torres Strait Islander Collaborative Action Plans, share their successes and engage in further critical reflection

The Workshops will focus on content such as:

• Communication, Cultural perspectives, Supporting Aboriginal and Torres Strait Islander peoples, students and working with Aboriginal and Torres Strait Islander peoples

• Teaching and Learning, Teaching and Supporting Aboriginal and Torres Strait Islander students, Teaching Aboriginal and Torres Strait Islander content to non-Aboriginal students, Communication and Community Engagement

Participants will have the opportunity to identify strategies and actions to contribute to the University’s priority of Aboriginal and Torres Strait Islander Collaboration

Learningoutcomes

This program aims to expand knowledge and understanding about Aboriginal and Torres Strait Islander peoples and cultures to develop skills, values and critical reflection that enables positive changes in professional practice and capacity building, for staff and students, in working effectively within inter-cultural contexts

Suitablefor

All staff

When

Regular workshops

Howtoapply

To organise for workshops for staff from same areas/schools, contact Estelle Johnstone on 4921 7819 or [email protected]

The program will be evaluated though a manual survey which is to be completed at the end of the workshop.

Duration

5.5 hours with up to 3 hours online pre-work prior to the workshop

mailto:Aboriginal-TorresStraitIslander-workshop%40newcastle.edu.au?subject=Aboriginal%20and%20Torres%20Strait%20Islander%20competency




Using Time Effectively OVERVIEW

This program aims to provide participants with practical strategies and skills to use time more effectively. This will be achieved through completing a brief pre-course activity which will be used as the basis for activities during the program; assessing the use of your time in a work setting, planning and prioritising the effective use of time, and the use of specific time management tools.

COMINGSOON!

Using Time Effectively will be piloted as a Hybrid Learning program – powered by more than one source of learning!

The pilot program will include a range of topics and learning bites that you can work on in your own time. You will achieve the same Learning outcomes, but will be able to complete the training through a variety of mediums, at your own pace.

Programfocus

• Live and recorded online learning webinars

• F2f learning

• Discussion forums

• Self-guided learning

• Cooperative learning

• On-line learning materials and resources

• Self-assessment and self-reflection tools

• One-to-one coaching sessions

• Workspace Zen Desk Audits

• Email support, tips and newsletters

• How do you spend your time?

• Time wasters

• Purpose, planning and priorities

• Meeting deadlines

• Controlling distractions

• Delegation

• Time Tips – Bonus Section!

Learningoutcomes

Participants will:

• Identify the effects of poor time management

• Identify personal time management strengths and weaknesses

• Plan for and prioritise principle work activities

• Develop personal strategies for managing time more effectively

• Select from a range of time management tools and apply those which are appropriate to your circumstances.

Suitablefor

All staff

Duration

One day

Howtoregister/apply


Relatedprograms

• Effective Delegation

• Dealing with Difficult Situations


mailto:stafftraining%40newcastle.edu.au?subject=Using%20Time%20Effectively


Effective DelegationOVERVIEW

This one day program is ideal for those who want to improve their delegation skills and techniques. Effective delegation is one of the most challenging aspects of leadership, but it is also one of the most powerful tools for managing time and developing others.Delegation makes a significant difference to the motivation of the individual and productivity of the team. Good delegation also frees management time and allows for the pursuit of higher priority goals.

Programfocus

• Identifying delegation benefits and pitfalls

• Matching the delegated task to the right person

• Defining and clarifying expectations and responsibilities

• Ensuring willingness, motivation and commitment to the task

• 8 step process for delegating effectively to others

• Delegation planning, skills practice and action planning

Learningoutcomes

Participants will:

• Identify the role, value and meaning of effective delegation

• Identify opportunities for delegating to others

• Define the criteria for:

– choosing tasks and activities suitable for delegation

– selecting the appropriate person or team

– matching people’s capabilities to the delegation tasks

– communicating clear expectations

• Develop a plan for the preparation, implementation, monitoring and review of a delegated task or activity

Suitablefor

Team leaders, supervisors and managers or others who are responsible for delegation consistency.

Duration

Half day

Howtoregister/apply


Relatedprograms

• Using Time Effectively


mailto:stafftraining%40newcastle.edu.au?subject=Effective%20Delegation


Dealing with Difficult Situations OVERVIEW

This one day program is designed to enhance skills and communication during difficult situations. It focuses on self-awareness, understanding of behaviour and its impact (our own and others), developing skills for communicating in difficult situations, and dealing with manipulative behaviours.The program is highly interactive and makes use of discussion, self-assessment, small group activities and the practical application of skills and techniques.

Programfocus

• What is conflict?

• Positive and negative conflict

• Behavioural habits and styles

• Understanding and valuing difference

• Dealing with our own and other’s emotions

• Strategies for dealing with difficult behaviours

Learningoutcomes

Participants will:

• Describe the features of each level of conflict experienced in difficult situations

• Analyse the impacts of conflict

• Identify and describe a variety of behaviour habits and styles used in conflict

• Identify our own behavioural approaches in difficult situations

• Analyse a range of approaches for dealing with difficult situations

• Identify strategies for communicating effectively to defuse difficult situations

• Describe specific strategies for dealing with difficult behaviours

Suitablefor

All staff

Duration

One day

Howtoregister/apply


Relatedprograms

• Service Excellence



mailto:stafftraining%40newcastle.edu.au?subject=Dealing%20with%20Difficult%20Situations


Effective Presentation SkillsOVERVIEW

This two day program aims to develop skills in preparing, delivering and reviewing highly successful presentations that are targeted to a specific audience – using clear communication and adding impact to presentations through the use of effective aids and materials.Learning will be achieved through active participation in a variety of individual and group activities, discussion and opportunities for practicing the knowledge and skills learned.

On day two of the program you will be required to deliver a 20 minute presentation to the group, after which you will be given written feedback from other participants and the facilitator.

Programfocus

The program content covers the nine steps to successful presentations:

• Audience analysis

• Venue reconnaissance

• Outlining the structure of the presentation

• Research and preparation

• Writing the presentation plan and notes

• Materials and aids

• Practice and rehearsal

• Delivery

• Evaluation

Learningoutcomes

Participants will:

• Determine the outcomes of the presentation to provide focus

• Apply the key steps to preparing and delivering effective presentations

• Choose presentation methods to suit the audience, the location and available resources

• Prepare a presentation outline and other written material to support the delivery

• Select creative and innovative presentation aids and materials to enhance your presentation

• Identify effective communication and delivery skills that will maintain audience interest and engagement

• Develop an evaluation strategy to determine the effectiveness of the presentation

Suitablefor

All staff

Duration

Two days scheduled one week apart

Howtoregister/apply


Relatedprograms




mailto:stafftraining%40newcastle.edu.au?subject=Effective%20Presentation%20Skills

mailto:stafftraining%40newcastle.edu.au?subject=Effective%20Presentation%20Skills


Communications Workshops OVERVIEW

There are three levels of the Communications workshops

Level 1: Foundational Workplace Communication Skills

Level 2: Influencing, Networking and Collaboration Skills

Level 3: Communication Excellence – Advanced Interpersonal SkillsEach level is designed to provide practical, easy to apply methods, tips and techniques to help professional staff be more effective in their roles. Participants aspiring to complete Level 2 and Level 3 program must first complete the Level 1 program.

Level1:FoundationalWorkplaceCommunicationSkills

Workshop components

• Frameworks for use in meetings, one on one conversations and other environments, to help ensure that communication is clear, concise and relevant

• Identifying and adapting to different communication styles

• Using email effectively.

Learningoutcomes

Participants will:

• Increase knowledge and understanding of what contributes to effective workplace communication

• Have awareness of different communication style and how to adjust your style in order to engage others with different styles

• Learn new practices to improve efficiency and effectiveness of email.

Level2:Influencing,NetworkingandCollaborationSkills

Workshop components

• What is influencing, networking and collaboration

• Understanding the benefits and barriers to these workplace skills

• Callidus Influence Planning Sheet

• Applying scenarios to the Influence Planning Sheet

• Skills and strategies for networking and collaboration with internal and external audiences

• Setting targets for post program reinforcement

Learningoutcomes

Participants will:

• Have increased awareness of what success influencing, networking and collaboration looks like

• Learn skills and strategies to influence others without authority

• Learn skills and strategies to network and collaboration with different groups in order to achieve personal, team and organisational goals.


Level3:CommunicationExcellence–AdvancedInterpersonalSkills

Workshop components

• Understanding what it means to be a powerful communicator

• Using different communication strategies, depending upon the other person’s view of the world

• Creating the right impression from the outset

• Keeping control during challenging situations

• Identifying key personal strengths and setting targets for personal development.

Learningoutcomes

Participants will:

• Increase awareness of what it means to be a powerful communicator

• Learn skills and strategies to deliver messages and engage audiences with impact

• Receive feedback on existing communication style and approach and recommendations for taking your skill set further.

Suitablefor

Professional staff, early career academics, current and emerging leaders, both professional and academic

Duration

Level 1: Online

Level 2: 4 hours

Level 3: 4 hours

Howtoregister/apply


Relatedprograms


• Effective Presentation Skills

• Business Writing

“Every section was beneficial especially the sharing of experiences and approaches”

mailto:stafftraining%40newcastle.edu.au?subject=Communications%20Workshops

mailto:stafftraining%40newcastle.edu.au?subject=Communications%20Workshops


Minute Taking OVERVIEW

This workshop will teach participants how to take effective minutes so meeting outcomes are maximized. No matter who you are or what you do, whether at work or in the community, you are involved in meetings. To ensure meetings are productive and worth the expense involved, three ingredients are necessary:

1. An assurance of closure

2. A strong chair or leader, and

3. Accurate minute taking.

Workshopcomponents

• Taking and Writing Minutes

– The purpose of your meeting and your minutes

– How much detail is really needed in your minutes?

• Taking Minutes – The Agenda

– The purpose, content and structure of the meeting’s agenda. What the items mean

– Writing the agenda as a control tool for the Chair

– Adequate and inadequate agendas

• Taking Minutes – Format of Minutes

– What goes where?

– Making the minutes useful but easy to read

– Minute Terminology

• Taking Minutes – Responsibilities and Preparation

– You and the Chair – Who does what?

– Before, during and after the meeting

– Good preparation

– Building a working partnership

• Taking Minutes – Listening and Note Taking

– Barriers to good listening. What gets in the way? Overcoming the barriers

– Tips for improving your listening when taking minutes

– Keeping up. What to do when you get lost

• Taking Minutes – From Notes to Minutes

– Writing and editing the draft minutes into the final version

– Checking accuracy of minutes prior to circulation

– Obtaining sign-off

Learningoutcomes

Participants will:

• Develop the confidence and skills to take accurate and concise minutes

• Understand best practice theories to prepare for meetings and write effective minutes

• Clearly identify your role before, during and after the meeting

• Identify positive strategies for listening and summarising

• Deal with jargon and technical language professionally

• Identify different methods of Minute Taking and organising your material

• Learn techniques to identify and highlight important points.

Suitablefor

All staff

Duration

4 hours

Howtoregister/apply


Relatedprograms


• Report Writing


mailto:stafftraining%40newcastle.edu.au?subject=Minute%20Taking


Report WritingOVERVIEW

This skills-based workshop will focus on the preparation of concise, readable and well written reports. The workshop will commence with attention to grammar, spelling and punctuation, and will progress to demonstrate how to synthesise information and points of view throughout a report. The perspective of the intended readers of the report will be considered together with how to write a relevant conclusion and strong recommendations. Appropriate headings, style, layout and consistency in approach will also be covered.

Programfocus

• Scope of Report and Getting Started

• Types of business research

• Steps to report writing

• Appropriate tone and language

• Efficiency and equity

• Sentence comprehension

• Reported speech and active and passive voice

• Plain english pointers

• Syntax, spelling, grammar and punctuation

• Paragraph structure

• Summarising and synthesising an argument

• Referencing techniques

• Layout

• Use of templates

• Proofreading, editing and visual presentation

Learningoutcomes

Participants will:

• State the steps involved in preparing a professional and well-written report

• Identify the importance of preparing clear, concise and sufficiently detailed reports

• State what should be included in a report

• Identify the components of a well-written report

• Recognise the value of spending time to prepare reports of a high standard and the importance of proofreading

• State the University’s preferred protocol when preparing reports

• Contribute to the preparation of template documents where appropriate

Suitablefor

All staff

Duration

One day

Howtoregister/apply


Relatedprograms


• Minute Taking


mailto:stafftraining%40newcastle.edu.au?subject=Report%20Writing


Business Writing OVERVIEW

This workshop will assist leaners to develop their writing skills specifically in relation to file notes, emails, memos, letters and records of meetings.Focus will be on capturing factual and cogent points during a discussion and ensuring that all relevant information is included. The importance of ‘attribution’ will also be considered and when to include direct quotations. The importance of removing ambiguity and ensuring a clear message is sent to potential readers will be reinforced as will the need to identify ‘confidential’ and ‘draft’ documentation in accordance with University protocol. There will be some time spent on grammar, spelling and punctuation as well as consistency of layout. Learners will be given the opportunity to practise and real examples will be workshopped. ‘Model’ examples will be provided together with tips on how to proofread effectively.

Learningoutcomes

• Identify which type of document to use for each circumstance

• State what should be included in each type of document

• Identify the components of a well-written business document

• Recognise the value of spending time to prepare sound business documents and the importance of proofreading

• State the University’s preferred protocol when preparing business documents

• Contribute to the preparation of template documents where appropriate

Programfocus

• Emails

• Memoranda

• Letters

• Records of ‘informal’ meetings

• Making Recommendations

• Attribution

• Tips for Taking Notes

• Active listening for note taking

• Writing skills

• Syntax, spelling, punctuation and paragraphing

• Synthesising information

• Use of templates

• Proofreading, editing and physical presentation

Suitablefor

All staff

Duration

Half day

Howtoregister/apply


Relatedprograms

• Report Writing

• Minute Taking


mailto:stafftraining%40newcastle.edu.au?subject=Business%20Writing


Records and Information ManagementOVERVIEW

The session will raise staff awareness of their responsibilities in records management practices and processes at the University.

Programfocus

• An introduction to key concepts in recordkeeping, as well as outlining your records responsibilities

• Information on where to get help and how Records Management can assist

Learningoutcomes

Participants will:

• Understand what is a record

• Know when to create a record

• Understand the benefits of good records management

• Understand the University’s record keeping policy

• Understand their responsibilities for records management.

Suitablefor

All staff

Duration

1.5 hours

Howtoregister/apply



mailto:stafftraining%40newcastle.edu.au?subject=Records%20and%20Information%20Management


HEALTH, SAFETY & WELLNESS


As an international research and educational institution this University has achieved international recognition for its environmental initiatives. In order to maintain our environmental best practice the Environmental Management Program is currently under review.

Good health and safety practice should form an integral part of each activity at the University, whether it involves teaching, research or administrative functions. We offer a range of training and support programs to ensure that our staff have a good understanding of health and safety issues and are equipped with the skills and knowledge to manage day to day issues and emergency situations should they arise.

Presently the University is consolidating all current, future initiatives for staff and students into a co-ordinated University-wide program using the Healthy University Strategy as a model.

Further training programs will be made available in response to training needs of staff throughout the year.

UniversityOnlineWHSHarmonisationtraining

The University has developed an online WHS Harmonisation training module through Elmo Learning. This module includes an overview of the NEW Health and Safety Legislation that commenced on January 1, 2012.

UniversityOnlineRiskAssessmenttraining

The University has developed an online Risk Assessment training module through ELMO Learning. This training forms part of tools for supervisors, managers, Chief Investigators and other people undertaking teaching and research activities.

The online training is designed to guide you through the Risk Assessment process, describe the tools and techniques and contains some useful information for accessing further documents, processes and systems.

LoggingintoELMOTrainingonline:

To access this or other Online Training Packages, please click on the link below.

http://elearn.com.au/newcastle

Health and Safety at the University of Newcastle The University of Newcastle is committed to providing an environment that maintains the health and safety of its staff, students and visitors. This commitment is expressed in its Work Health and Safety Policy.


http://elearn.com.au/newcastle


CPR CourseOVERVIEW

Cardiopulmonary Resuscitation (CPR) is a life-saving skill. This course teaches participants how to perform CPR and assist in an emergency situation.

Programfocus

• Assisting a conscious casualty

• Assisting an unconscious casualty

• Assisting at an accident scene

• Skills to perform Cardiopulmonary Resuscitation (CPR) or Expired Air Resuscitation (EAR)

Learningoutcomes

The program will give participants the skills and confidence to be able to assist in an emergency situation.

Suitablefor

All staff. No previous First Aid training is required.

When

Semesters 1 and 2

Duration

Four hours

Howtoregister/apply


Relatedprograms

• Senior First Aid

“It was very interesting and the booklet is a very good reference”


http://hronline.newcastle.edu.au


Manual HandlingOVERVIEW

This training covers manual handling specific to sustained / static duties in addition to dynamic posture control during lifting. Individuals are encouraged to discuss specific manual handling duties with the trainer on the day.

Programfocus

• Posture control

• Lifting techniques

• Workstation assessment

• An inactive session

Learningoutcomes

• Posture control

• Correct lifting techniques

• Workstation assessment

Suitablefor

All staff

When

Semesters 1 and 2

Duration

Two hours

Howtoregister/apply


Relatedprograms

• Workstation Ergonomics and Massage


“All parts were useful – the simplicity and logic behind it was great”

“Excellent presentation – strong, clear messages”



Evacuation Warden (Basic) and First Attack Fire FightingOVERVIEW

This course is a combined course that provides information and practical exercises in the management of the University’s Emergency Evacuation System. It complements the University of Newcastle Evacuation Warden Procedures, and the Warden Evacuation Procedures for respective buildings.

Programfocus

• Information to enable wardens to make an informed decision as to the most appropriate response to an emergency situation

• Practical exercises in extinguishing small fires

Learningoutcomes

Participants will:

• Gain an understanding of the principles of fire

• Have an improved awareness of risks from smoke and heat

• Be aware of the University’s procedures for management of emergencies

• Learn the differences between Fire Fighting equipment

• Have an opportunity to gain practical skills in fire fighting

Suitablefor

Evacuation Wardens

When

12 courses throughout the year

Duration

Half day

Howtoregister/apply


“Hands-on experience was fantastic along with awareness of how quickly fire can take over”




Gas Handling SafetyOVERVIEW

Coregas provide gas handling training for staff and postgraduate students who work with gas or liquid nitrogen.

Programfocus

This program covers all aspects of gas handling including:

• Handling

• Storage

• Regulators

• Transport

• DG classes

• Confined space considerations

Learningoutcomes

Participants will:

• Gain a greater understanding of the methods used to identify risks particular to different gases

• Understand how to interpret the Safety Data Sheets

• Be aware of the risks of incorrect storage and handling of gases

• Receive demonstrations of the different regulators used to control gas flow and pressure

• Understand the risks and safe handling and use of liquid nitrogen

Suitablefor

All staff who work with gas or liquid nitrogen

When

Semesters 1 and 2

Duration

Three hours

Howtoregister/apply


Relatedprograms

• Liquid nitrogen handling




Senior First AidOVERVIEW

This course is a combined First Aid training and is available as a one day flexible learning or as a two day course.

This training is suitable for people with no previous first aid training or who have a first aid certificate that is close to expiry. A first aid certificate is issued current for three years.

Programfocus

• Emergency first aid

• CPR

Learningoutcomes

Participants will:

• Initiate first aid during an emergency

• Treat minor burns, cuts, bites and sprains

Suitablefor

All staff

When

Two courses on campus. Offsite classes can be accessed by contacting [email protected]

Duration

One to two days

Howtoregister/apply


Relatedprograms

• CPR Course

“Really fantastic course – workbook and training day both great”


mailto:diane.bunch%40newcastle.edu.au?subject=Senior%20First%20Aid



Armed Robbery and Cash HandlingOVERVIEW

Participants will be made aware of the risks and method of improving their safety while handling cash.

Programfocus

• Risk management

• Safe cash storage

• Avoiding unsafe situations

Learningoutcomes

Participants will:

• understand the benefits of being prepared for an armed robbery in the workplace and daily life,

• understand their responsibilities under the Work Health and Safety Act

• be aware of their obligations in preventing opportunities for armed robberies, and

• be guided through a process of identifying risks and opportunities within the workplace which provide possibilities for robbery offences to occur.

Suitablefor

Staff who look after petty cash, reimburse study participants, empty cash collecting machines and those who are responsible for collecting money from functions.

When

Semesters 1 and 2

Duration

Four hours

Howtoregister/apply





Aggression MinimisationOVERVIEW This workshop includes techniques to identify and diffuse possible violent situations. The course content covers many activities including researchers conducting home visits as part of their research and staff working in student accommodation.

Learningoutcomes

This program will assist participants to:

• Identify a potential violent situation

• Skills to diffuse possible violent situations

Suitablefor

It is a suitable course for anyone who may potentially be exposed to situations where safety awareness and knowledge of aggression minimisation techniques would be advantageous.

Dates

Two sessions throughout the year

Time

9am – 1pm

Howtoregister/apply


“How to deal with aggressive people Identifying escalation risks and what course of action is appropriate”




Laser SafetyOVERVIEW

This training covers the safe handling storage and use of a range of laser types.

Programfocus

Participants will receive information on:

• Various class types of lasers

• Risk minimisation strategies

Learningoutcomes

Participants will:

• Be aware of how to identify the type of laser

• Understand the risks from each particular type of laser

• Gain an awareness of the methods required to control the risks from exposure to lasers

Suitablefor

Staff who are operating equipment containing lasers including confocal microscopes, mass spectrometer, particle sizer/ counters.

When

Semesters 1 and 2

Duration

Three hours

Howtoregister/apply





Chemwatch Chemgold III Dangerous Goods ManifestOVERVIEW

The University must have a Hazardous Material (Dangerous Goods and Hazardous Substances) Manifest to ensure its compliance with the requirements for Dangerous Goods under legislation. The purpose of this course is to learn how to enter data from your area (laboratory, storeroom, workshop, DG storage cabinet/compound) onto the University’s Hazardous Material Manifest/Register using Chemwatch Gold III.

Prior to attending the course, attendees must prepare a current listing of chemicals and reagents in their area as they will have the opportunity to start entering data onto the manifest at the training. Information required for the manifest includes:

• the full name of each material

• the manufacturer’s name (the product code is also useful if there is a number of reagents with similar names)

• number of storage containers and maximum capacity (volume/weight) of those containers – we will be entering the maximum quantity (containers x capacity) expected to be held in an area at any one time.

• The storage location including – building, room number and specific storage description (chemical shelf, fridge, -20C freezer / -80C freezer, Corrosive Cabinet, Flammable Cabinet, Toxic Cabinet, Poison Safe etc.). NOTE – if you have more than one, number them eg. Freezer 1, Freezer 2 etc.

Programfocus

• Introduction

• The Materials Module

• The Folders Module

• The Manifest Module

• The Risk Assessment Module

• The Classify Module

• The Intray Module

• Security – Access & Alerts

Learningoutcomes

Participants will:

• Be able to access the on line ChemWatch web site

• Gain an understanding of how to access the data base

• Undertake a practical session in populating, accessing and updating the data base for their area

Suitablefor

Laboratory staff, including Managers or Technical Officers or anyone who has responsibility for maintaining the inventory of chemicals and reagents in a given location.

When

Semesters 1 and 2

Duration

Three hours

Howtoregister/apply





HAZMAT Chemical Spill Training (HMRI) (Course Code: 01517)OVERVIEW

Working with chemicals and other hazardous materials can present risks of exposure if not handled correctly. This course explains how those materials can have a negative effect on people, how these should be handled, stored and used safely, and the actions to take should an unforseen event such as a spill, occur.

Programfocus

The topics covered in the training course include:

• NSW WHS Regulations and responsibilities

• Dangerous Goods and GHS Classification systems

• Storage and use of Hazardous Chemicals

• Safety Data Sheets

• Exposure pathways

• Risk assessments

• Labelling

• Spill management

Learningoutcomes

Working understanding of basic chemical safety and local emergency procedures to deal with a chemical spill at HMRI.

Suitablefor

All staff and postgraduate students working with chemicals at HMRI

When

As required

Duration

3 hours

Howtoregister/apply






Radiation Safety Training in the LaboratoryOVERVIEW

Participants who pass the theory component can apply to the Office of Environment and Heritage for a licence to use ionising radiation apparatus and/or radioactive substances.

Programfocus

The topics in this course include:

• Radiation basics (natural/environmental radiation, biological effects of radiation, hazards of radiation and radiation units)

• Radiation detection and measurement (monitoring program, radiation survey meters, personal monitoring and biological monitoring)

• Safety/exposure control with unsealed sources (general laboratory safety when working with unsealed sources, general requirements for radioisotope laboratories, etc.)

• Regulatory provisions

• Unsealed sources

• Monitoring

• Shielding

• Decontamination

Learningoutcomes

On completion, attendees will understand the handling and use of radiation equipment and sources in a safe manner.

Suitablefor

All persons who may be required to use equipment or sources that emit radiation of a type that is regulated by the radiation control legislation.

When

This course is offered on a regular basis throughout the year. For details, check HR Online or the Health and Safety team.

Duration

Day 1 – Theory

Day 2 – Practical (for staff/postgrads using unsealed sources only)

Requirements

Participants need to bring:

• Pen and paper

• Calculator

• Lab coat (Day 2)

• Be wearing fully enclosed shoes (Day 2)

• Eye protection (safety glasses) (Day 2)

Howtoregister/apply


Relatedprograms

• Radiation XRF for Unlicensed Users




Radiation XRF for Unlicensed UsersOVERVIEW

This course is for people who work with radiation emitting sources or equipment in a manner that does not require them to be licenced but are working under the guidance of a licenced user.

Programfocus

Safe use of radiation emitting equipment and sources

Learningoutcomes

Attendees will understand the basic hazards and risks when working with Radiation emitting materials and equipment

Suitablefor

Laboratory and workshop staff that may be required to work with or around radiation emitting materials and equipment

When

This course is offered on a regular basis throughout the year. For details, check HRonline or the Health and Safety team.

Duration

Half day

Howtoregister/apply


Relatedprograms

• Radiation Safety Training




Liquid Nitrogen HandlingOVERVIEWCoregas will provide the following training sessions for staff and postgraduate students who work with gas or liquid nitrogen.

Programfocus

This session will cover all aspects of liquid nitrogen handling including:

• PPE

• storage

• transport

• confined spaces considerations

Learningoutcomes

Attendees will be instructed in the safe handling, use and storage of liquid nitrogen and other cryogenic liquids and gases.

Suitablefor

Laboratory staff that are required to use or transport cryogenic liquids and gases

When

This course is offered on a regular basis throughout the year. For details, check HRonline or the Health and Safety team.

Duration

2 hours

Howtoregister/apply


Relatedprograms

• Gas handling safety



Driver Awareness TrainingOVERVIEW

This course provides the participant with information and skills to improve safety while driving a motor vehicle.

Programfocus

Training consists of two parts:

• Part One is a theory session that includes information about the nature of roads and motor vehicles; the interactions with other road users; how to set up and maintain a motor vehicle, and the things that drivers should consider before and during the use of a motor vehicle.

• Part Two includes a practical component whereby the trainer joins you in a motor vehicle and provides information about driving safely, in a one-on-one practical way. This part will be arranged directly with the trainer at a time that suits availability.

Learningoutcomes

Participants will:

• Gain a better understanding of vehicle characteristics

• Be better aware of the need for safe practices while driving a motor vehicle

• Be provided with a practical component of driving skills

• Be better aware of the benefits of driving defensively

• Be aware of the safety features of vehicles and how these can be used

Suitablefor

All staff who drive a motor vehicle

When

Semesters 1 and 2

Duration

• 1.5 hours theory

• 2 hours practical

Howtoregister/apply





Developing ResilienceOVERVIEW

Resilient individuals are those who have the capacity to withstand stressors, as well as knowing when a situation is irreparable.Those who are resilient demonstrate dynamic self-renewal, rather than finding themselves worn down and negatively impacted by life stressors. They are people who have a tendency to see problems as opportunities and people who have the capacity for seeing small windows of opportunity and making the most of them. Resilient people have the wherewithal to competently handle most different kinds of situations.

Programfocus

• Identification of when stressors are triggered

• How to better control emotions during difficult discussions or other activities

• How to maintain relativity with what can or can’t be achieved so physical wellbeing if not affected

Learningoutcomes

Participants will:

• Learn how to identify those things that make them anxious

• Learn how to manage the stressors in the work and home environments

• Have a greater awareness of the benefits of maintaining control over their mind and physical actions during times of stress.

Suitablefor

All staff

When

Semesters 1 and 2

Duration

3 hours

Howtoregister/apply





Workstation Ergonomics and MassageOVERVIEW

Ergonomic training teaches participants the skills to set up workstation correctly. They will learn about the spine and why they may be experiencing neck and shoulder pain at the workstation.

Programfocus

• How the spine works

• Poor posture

• Workstation set up

Learningoutcomes

Participants will:

• Gain an understanding of the basic ergonomic principles to be able to set up workstations correctly.

Suitablefor

All staff

When

Semesters 1 and 2

Duration

1.5 hours

Howtoregister/apply


Relatedprograms

• Manual Handling

“All useful – how to position chair, monitor and how to reduce eye strain”




Mental Health First AidOVERVIEW

This training provides skills and knowledge designed to help you better manage a potential or developing mental health problem in yourself, a family member, friend or work colleague. Like other first aid sessions, it does not train in diagnosing or treating health problems. This course covers helping others in mental health crisis situations and/or in the early stages of mental health problems.


The course provides information about depression, anxiety disorders, psychosis, and substance use disorder.

Learningoutcomes

Develop the skills to be able to help others in a mental health crisis

Suitablefor

All Academic and Professional staff especially supervisors/ managers

Dates

Four sessions throughout the year

Time

9am – 4pm (this is a two day program)

Howtoregister/apply


“The course is very well structured including resources, references and real life scenarios via DVDs – one of the best courses I have attended”




Introduction to Tai ChiOVERVIEW Research indicates that attention to physical fitness enhances mental agility. We also become less stressed and cope better with problems.

This 8 day program of Tai Chi – Qigong is aimed at beginners and focuses on postural alignment, balance and focus. The teacher is an accredited Master Trainer. Participation is based on attendance at all 8 sessions, as each week develops previously learned skills.


• Balance

• Focus

• Postural alignment

Learningoutcomes

Stress and problems solving strategies

Suitablefor

All staff

Dates

Up to four dates will be available throughout the year

Time

1pm – 2pm

Howtoregister/apply


“Loved it. Much more focused and productive after each session – reduces stress levels”




Introduction to PilatesOVERVIEW

Pilates is well renowned for providing perfect physical balance. When practiced regularly you will transform your body. It is a safe and effective non-impact fitness routine designed to stretch, strengthen and tone your body without adding bulk and stressing the joints. Posture and confidence will improve and you will become longer, stronger and leaner.

Synergy Pilates is a functional exercise program to improve your lifestyle. By strengthening the powerhouse muscles of the torso which support the spine, you will have better posture and range of movement to do the things you love. Benefits will be noticed immediately and you can sustain this throughout life by continuing these exercises.


• Body tone

• Postural alignment

Learningoutcomes

• Gain an understanding of the principles associated with Pilates

Suitablefor

All staff

Dates

Four sessions to be held through out the year

Time

1pm – 2pm

Howtoregister/apply





Fitness PassportOVERVIEW

The Fitness Passport offers staff and their families the opportunity to access any of a wide range of sports and gym facilities including pools from the Central Coast to north of Newcastle.


This program includes:

• Access to gym, pools and sporting facilities across Newcastle and the Central Coast

Learningoutcomes

The program will assist participants to:

• Develop a healthy lifestyle

Suitablefor

Membership is open to:

• Staff who are either continuing or on a fixed term contract with at least 52 weeks remaining on their contract.

• Staff, employed at the time of joining on any of a wide range of work contracts, who are concurrent holders of RHD scholarships with 14 or more months remaining.

Date

Begin any time

Time

As per gym opening hours


Cost

• $7.95 per week Individual membership

• $13.15 per week Family membership including dependent children under 18 years

• $7.95 per week for dependent child aged 18-24 (in addition to either the single or family membership above)

Fees are quoted as at 15 February 2012.

Howtoregister/apply

Please read the Terms and Conditions PRIOR to registering for the Fitness Passport at www.newcastle.edu.au/unit/human-resource-services/wellness-program/fitness-passport.html

http://www.newcastle.edu.au/unit/human-resource-services/wellness-program/fitness-passport.html

http://www.newcastle.edu.au/unit/human-resource-services/wellness-program/fitness-passport.html


INFORMATION TECHNOLOGY & CORPORATE SYSTEM TRAINING

With rapid changes in technology it is crucial that our staff have opportunities to develop and update their skills and knowledge of Information Technology and Corporate Systems.

Corporate Systems training is available to staff in the following areas:

• TOF Workflow for Approvers

• TOF Purchasing – New Users

• TOF Debtor Invoicing – New Users

• TOF Reporting & Enquiries – New Users

• Trobexis and Amadeus Training

• Spendvision

The Centre for Teaching & Learning offers a range of workshops and online resources in the use of Blackboard, Echo, Smartboards and other teaching related information technology.

Other training may be arranged depending on needs. Additional programs may have associated costs.

“Spendvision – Examples provided were relevant and helpful”

“Windows7 – I especially liked the discussion about how to use various shortcuts”

CAREER DEVELOPMENT PROSPECTUS...CAREER DEVELOPMENT PROSPECTUS 2014 | 03 The University of Newcastle...

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