OUR PURPOSETo connect communities to reliable, ethical and high-quality mental healthcare services.

We have a dedicated multilingual Care Concierge team available 24/7 tohelp staff and families through accessing community-based mental healthprograms and resources or telehealth options.

Care Solace makes it easier for students and families to connectwith mental health care resources and providers in theircommunities.

CARE SOLACE PARTNER SERVICES24/7 Care Concierge assistance with:

Accessing verified mental health providersDiscovering telehealth optionsAssessing provider availabilityReducing wait times into careNavigating insurance or no insuranceScheduling an appointment(s)Response time is typically within 15 minutes

Case management and tracking for district staff Full web platform access to our 90,000+ verified resourcesMonthly utilization report tracking for district broken down bytreatment categories, appointments booked, demographics

www.caresolace.org

Jenean FearK-12 Partnerships(619) 251-1908jenean.fear@caresolace.org

PROPOSAL FOR FREMONT USD

Term: Feb 1, 2021 - June 30, 2021Cost: $36,907 (Pro-rated - 5 months)

Term: July 1, 2021 - June 30, 2022Cost: $88,578

OUR PURPOSEOur 24/7 multilingual Care Concierge team connects students, families and staffwith available, verified mental health providers and substance use treatmentprograms matched to their needs regardless of circumstance.

WE PARTNER WITH SCHOOL STAFFCare Solace works alongside district staff; saving them an average of 60+ calls, emails andtexts per referral, and increasing connection to community care by roughly 60%.

WE ARE MENTAL HEALTH CARE "GAME CHANGERS"Provide equity of access no matter the need, language, insurance or lack thereof Empathetic advocates who navigate barriers to care, reducing frustration Known for our relentless follow up; expediting successful connections

Care Solace is a complement to school support structures and staff.Removes the need to research and revise resource listAbsolves district liability from referring to unvetted providersTracks all communications and outcome of referrals to community resourcesProvides districts with data on the mental health needs of communityBridges to community providers for needs that exceed the scope of school-based services

DISTRICT SERVICES:

Custom link for each district for use by students, families and staff membersCare Solace navigator; matching with verified local and state wide providersCare Solace proprietary database of mental health providers including allpathways of care: low, medium and high severity, as well as telehealth optionsDSM-5 pre-screening service24/7 multilingual Care Concierge support via text, video chat, phone or email to findavailable providers, confirm availability, navigate all insurance and payment

Digital resources to support successful launch, implementation and ongoingutilization: translated materials for parents, students, staff; press packetStaff wellness support working through district insurance plans

Tailored to district and staff needs and existing MTSS supportsCustomized district trainings and access to video tutorialsCare Loop tool to track case management of "Warm Hand-off" referralsOngoing training and consultation for effective implementationQuarterly check-in zoom meetings on implementation & service updatesLive data on utilization and community mental health needsDistrict user feedback surveysCommunity provider outreach

Access to:

options, make appointments, and follow up the day after and two weeks into care

Individualized implementation:

11102020 www.caresolace.org

Jenean Fear(619) 251-1908

jenean.fear@caresolace.org

Care Solace increases accessto community resourcesand expands staffbandwidth allowing them tofocus on direct service tostudents in need.

STAFF

Care Solace wraps around existing MTSS structures andincludes support for families and staff members.

11102020

Care Solace has been an amazing resource in our communityand is the most comprehensive mental health resource that Ihave worked with. As a counselor I am making referrals all thetime I rarely hear any follow up information without having tocontinually seek it out. With Care Solace, you are given a step bystep account of how the family is being served withoutbreaching confidentiality. It is amazing and I am so grateful forthis resource in our community, especially during this trying time.

Thank you again!

Stephanie Reece StahlSchool CounselorCarpinteria Middle School

Unsolicited School Social Worker & Counselor Testimonials

Good evening,

This is not a warm hand-off. I just wanted to sayTHANK YOU to everybody with Care Solace. I am soappreciative of your service, the timeliness, and theeffectiveness of the support that is provided. Thankyou for helping to connect our student, their families,and our staff to necessary supports - especiallyduring this time. Much appreciation,

Elyce MandichSchool Social WorkerTemecula Valley

I've worked in school based mental health for 10 years, inthe school and the nonprofit sector, and this program isexactly what we needed to ensure proper linkages.

Mental health supports on campus are limited and there isnot enough to meet the need, so to have a partner likeCareSolace to ensure all identified students receive help isa game changer.

Johanna Parra, M.A., P.P.S.Wellness SpecialistPlacentia Yorba Linda Unified School District

11102020

There are no words strong enough to properly thank you and CUSD for connecting me to Care Solace.This company is amazing and beyond its weight in gold. When you mentioned the company to me, I washopeful but not terribly optimistic because I have been trying in vain for 8 months to find counseling forboth DJ and Karen to help fight their depression. I go through intake interviews just to be put on 6-8 monthwaiting lists. I leave voice messages and emails for therapists that go unreturned. Trying to navigate thechaos of mental health has been exhausting. Our insurance is extremely limited in this area and we cannot afford to pay out-of-pocket for private counseling.

Within one hour of speaking to Hector at Care Solace, he found a provider willing to work with us. He setup a conference call with me and the provider so I could ask questions and start the process of setting upappointments. He stayed on the call to make sure I was satisfied and confident about the choice. Both DJand Karen met with their provider yesterday - a licensed psychiatrist that also provides counseling. Shewas patient, kind, and connected well with both my children. Hector connected us with an angel and I amtruly grateful.

I know that CUSD is considering the partnership with Care Solace. From personal experience, I can tell youthis company is an asset. Especially with the rise in stress and anxiety - from distance learning to thetrauma associated with fires and everything in between - having a company like Care Solace be there tosupport families is a resource you can't put a price tag on. This company accomplished in ONE HOURwhat I have been struggling to accomplish on my own in 8 months. There are so many families that canbenefit from this company and I am extremely appreciative that they were willing to help me.

Please pass this email along to anyone at the district or advise me who I should send this to as the districtconsiders the contract for Care Solace. For parents like me that struggle to find their children the care theydesperately need, this company takes all that stress away. They do the work so I can concentrate on mychildren.

Thank you again for making this happen. It could not have been possible without your efforts, and Iappreciate so much your willingness to help.

Sincerely, Stacy Meheen

Unsolicited ParentTestimonial

11102020

District Administration - Trade publication with 24,000 monthly readersHow one district makes mental health care easier to find

LPA Design Studios MagazineK-12 Response Pandemic Planning

CoastalView.comCare Solace coordinates mental health services

SmartBrief.comA support system for student mental health

ParadisePost.comDistance learning to continue in Butte until May 1

TechLearning.comHow It's Done: Implementing Mental Health Tech Tools

Mountain View VoiceIn the time of coronavirus, Zoom and Skype are the new therapist's office

Care Solace in the press...

References

11102020