CAPABILITY OVERVIEW - Motorola Solutions · According to IBISWorld, in Australia alone, “lower...

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Transcript of CAPABILITY OVERVIEW - Motorola Solutions · According to IBISWorld, in Australia alone, “lower...

CAPABILITY OVERVIEW

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2 MINING AND ENERGY2 MINING AND ENERGY

UNCOMPROMISING SAFETY. INTELLIGENT PRODUCTIVITY. MOTOROLA SOLUTIONS UNDERSTANDS THAT IN THE VARIOUS OPERATIONAL AREAS OF MINING AND ENERGY, DIFFERENT EXPECTATIONS AND DEMANDS REQUIRE A FLEXIBLE COMMUNICATIONS SOLUTION.

Working as a strategic partner to design, deliver and support continuous and reliable communications to mobilise your team so they can focus on operational production and stay safe at all times.

Creating solutions that match your organisation’s unique set of requirements.

MOTOROLA SOLUTIONS’ APPROACH TO DELIVER A FLEXIBLE COMMUNICATIONS SOLUTION

• Uncover opportunities for collaboration surrounding mine automation and resource extraction.

• Provide flexible solutions for solution lifecycle planning, maintenance and support.

• Provide solution roadmap discussions and planning.

• Provide direct-contract model to make it easier to do business with Motorola Solutions and ensure accountability.

• Work collaboratively in mini-Hackathons at Motorola Solutions Innovation Centre to solve challenges in real-time with developers.

• Integrate safety applications to keep team members safe at all times.

• Integrate business applications to help achieve production quotas and protect assets more easily.

• Innovation to continually leverage technology to do things safer, better and faster.

• Transfer critical communications maintenance knowl-edge and skills to team members globally.

• Provide 24/7 support to coordinate and support issues.

• Assure communications reliability at a predictable cost.

MINING AND ENERGY 3

SAFER SITES. HIGHER PRODUCTIVITYTHE UNITED NATIONS PREDICTS THAT BY 2056 THE WORLD’S POPULATION WILL HAVE REACHED 10 BILLION PEOPLE. THAT’S AN INCREASE OF A THIRD FROM TODAY.

In less than 40 years, societies and economies will need to accommodate the needs of 2.5 billion more people than inhabit the planet today. Millions of them will be born not into poverty as their parents or grandparents were, but into a rapidly expanding global middle class. When it comes to water, food, electricity, shelter, transportation and infrastructure they will require and expect potentially much more than those who came before them. Indeed, this has been a trend for many decades.

Between 1984 and 2015 global production of raw minerals has increased from 9.4 billion metric tonne per year to 17.3 billion metric tonne. Production of mineral fuels has increased from 8.4 billion metric tonne in 1984 to 14.8 billion metric tonne in 2015.1

Whether providing the iron ore that becomes the steel for bridges and buildings, the bauxite that becomes the aluminium for vehicles and food packaging, or coal to generate power, the mining and energy industry will play an essential role in meeting the changing needs of a growing global populace.

1 The International Organizing Committee for the World Mining Congresses, 2017.

This is the future. The bigger picture. But what about the here and now?

How do the short to mid-term needs and opportunities of the industry affect this broader challenge?

According to IBISWorld, in Australia alone, “lower commodity prices and mixed export demand caused division revenue to decline” over the five years through 2016-2017.

PwC’s Mine 2017 reported that in 2016 commodities prices appeared to have finally “bottomed out”, but remained volatile.The outlook for Australia’s resources and energy exports are forecast to reach an all time high of $215 billion in 2016-17 and 2017-18 states Chief Economist, Department of Industry , Innovation and Science. “This strong performance will be due to the confirmation of the production phase of the mining boom – which is not expected to peak until 2019.”2

As demand for minerals and energy increase, and recent quarters pricing has for the Australian market been positive, mining “companies are looking to increase efficiencies. The Mining division is expected to increasingly focus on output and productivity over the five years through 2021-22.”3

One way mining and energy companies are seeking to improve productivity is through information and communications technology. PwC reports that well-implemented (or upgraded) technology can lower maintenance costs by up to 40 percent.

2 Resource and Energy Quarterly. Office of Chief Economist, Department of Industry, Innovation and Science, Australian Government. March 2017

3 IBISWorld Industry Report B Mining in Australia, January 2017, Alen Allday

IBISWorld identifies 250 ‘Key Success Factors’ for a business. One of the six most important for mining and energy is…effective cost controls.

Mining companies can increase profit margins by controlling costs. Companies with lower production costs and higher productivity are better positioned to improve profitability.

New technologies promising a boost for the sector include software to optimize asset utilisation, devices to remotely monitor and control activities, and robotics for the automation of repetitive tasks. The benefits of asset optimisation tools are significant. Separate analysis by PwC estimates that they can help companies lower maintenance costs by as much as 20 to 40 percent, increase asset utilisation by up to 20 percent, reduce capital expenses by between 5 and 10 percent, and also improve environmental health and safety.

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PARALLEL IMPROVEMENT OF PRODUCTIVITY AND SAFETY. EVERY LARGE-SCALE OPERATION IN THE WORLD BENEFITS FROM RELIABLE, EASY-TO-USE COMMUNICATION EQUIPMENT AND SYSTEMS, BUT NO INDUSTRY RELIES ON THEM MORE HEAVILY THAN MINING AND ENERGY.

We know that for your workers, who are often dealing with heavy machinery in rugged terrain and harsh conditions, we understand that the very best communications system is one that makes a difficult job easier, and a potentially-dangerous job safer.

IMPROVING WORKER’S SAFETYAll modern communication technology is, by its nature, useful for safety. The latest technology, however, takes safety to a new level, blending the rigour and robustness of voice with the versatility and richness of data. It not only keeps workers connected under the most extreme environments in the world, but has the potential to track their location in real time, give them instant access to complex information and immediately alert command centres to possible accidents – all at the same time.

It offers a combination of:

• Connecting staff with third party teams, such as emergency and rescue management workers.

• Equipping workers with intrinsically safe equipment.

• Replacing outdated and poorly functioning communications technology.

• Maintaining visibility of the location of staff with GPS or remote network monitoring.

IMPROVING YOUR OPERATIONAL PRODUCTIVITYA safer site is a more productive site, but our end-to-end solutions offer potential efficiency improvements that don’t stop at safety.

Advanced technology combined with end-to-end service capability can bring greater efficiency, lower costs and increased reliability to an operation.

Mining enterprises can improve operation efficiency by:

• Make sure staff can easily communicate with one another at all times using voice and data

• Keep a real-time view of your materials inventory and movements

• Get easy access to real-time information crucial for superior decision-making

• Automate processes that previously required human oversight

• Focus on your core business while reducing operational costs.

MINING AND ENERGY 5

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Some functions… could leave people completely isolated because of the very large area and location of the mine… If someone has been injured, radios are the main way of communicating. We must be able to contact people at all times and workers must always be aware of what’s going on. Kamel Azzoug, IT Manager,Vale New Caledonia

MINING AND ENERGY 7

MINING AND ENERGY OUR EXPERIENCE AND EXPERTISEMOTOROLA SOLUTIONS PROVIDES COMMUNICATION INFRASTRUCTURE, DEVICES, SOFTWARE AND SERVICES FOR MINING AND ENERGY CUSTOMERS AROUND THE WORLD. OUR STRATEGIC PARTNERSHIPS WITH LOCAL PARTNERS INCLUDE SOME OF THE LARGEST AND MOST RESPECTED BRANDS IN THE INDUSTRY.

Within Australia, New Zealand and the Pacific region, examples of some of our partnerships include:

SANTOSLocation: Cooper BasinTo improve operational performance Santos has invested in improved radio communications for employees working across a vast, 130,000 square kilometre area spanning 26 sites in Australia’s Cooper Basin. Through Motorola Solutions’ MOTOTRBO Capacity Max system, Santos can increase the number of radio users who can use the network by temporarily allocating radio channel from a pool of available channels whenever needed. The solution includes a suite of professional applications that are being used to help the oil and gas producer meet its operational objectives which better manages the use of data across its sites.

“This solution creates a way for Santos to have complete visibility of its operations from a single desktop computer. That includes the ability to monitor the location and safety of workers via GPS and to receive immediate notifications which help to indicate if workers ever experience injury. The journey management application is a great innovation that will enable Santos to perform its daily staff roll call quickly and efficiently. What took four hours every day to check, employees can now acknowledge where they are at all times, and, acceptance of a job at the hit of a button.”

VALELocation: New Caledonia The Motorola Solutions network provides communication services for more than 1,000 radios. We fully manage support services from Motorola Solutions’ Melbourne-based Network Operations Control Centre (NOCC) for 24/7 level 2 and 3 support. Our managed device services to Vale include radio repairs to maximise fleet availability.

RIO TINTO Location: Hunter Valley NSWOur trunked radio system includes dispatch consoles for Rio Tinto radio control room operators. We’ve also provided a voice logging extension through existing system upgrades, more than 1,000 portable and mobile radios with integrated voice and data capabilities, as well as a digital vehicle repeater system for in-building tunnel coverage.

KONIAMBO NICKEL Location: New CaledoniaMotorola Solutions has provided a combined voice and data solution to overcome significant topographical challenges and deliver reliable communications. We are one of the first contractors managing logistics on site, and our mobile radio connects with the base station that in turn connects to the VoIP phone system, offering telephone services on one device.

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PRECISELY TAILORED SOLUTIONS AS THE SOPHISTICATION OF TECHNOLOGY IN THE AREA OF COMMUNICATION HAS ADVANCED, SO TOO HAS ITS COMPLEXITY. WHERE ONCE A COMMUNICATIONS PROJECT FOR A MINING AND ENERGY ENTERPRISE MIGHT HAVE FOCUSED MAINLY ON DEVICES, DEVICES ARE NOW AN ELEMENT OF A MUCH LARGER AND MORE INTRICATE PICTURE.

THE FUTURE IS HEREIt’s possible to envision an era in which all solutions associated with a mining worker – from sensors and drones, to wearables and advanced analytics – will be interconnected through an intelligent network. That network’s primary roles will be to keep workers safe and improve site productivity.

This isn’t a prediction of a far-off ‘science-fiction’ future. In fact, mobile technology is now so advanced that many elements of the above mentioned network are either already possible, or will be in the coming few years. In a sense, the future is upon us.

The future will bring with it a vastly more efficient world of work across the globe, and particularly in industries with business-critical communication requirements. This will come from all manner of improvements – among them:

• Interoperability of devices.

• The ability to better analyse and filter data, dispensing with (or setting aside) the least relevant information.

• Group-based communications that go beyond voice, to include data and video.

• Greatly enhanced situational awareness and much higher levels of safety.

Products, technology and services – the right mixEvery project or contract today is a unique combination of systems, site locations, financial models, existing infrastructure, as well as third parties to work with or alongside. Ultimately, every mining and energy site is looking for a highly specific set of products and technology – but also services.

MINING AND ENERGY 9

THE FREEDOM TO CONCENTRATE ON YOUR CORE BUSINESSMINING AND ENERGY IS ONE OF THE MOST TECHNICALLY DEMANDING INDUSTRIES IN THE WORLD. THOSE RESPONSIBLE FOR ITS MANAGEMENT REQUIRE HIGHLY SPECIFIC SKILL SETS IN NUMEROUS DISCIPLINES TO ENSURE THE SAFE AND EFFICIENT OPERATION OF A MINE SITE OR REFINERY.

As well as requiring personnel with deep knowledge in principal fields – geology, engineering, chemistry, metallurgy, for example – all mining and energy sites also require auxiliary services. Safe and efficient operations rely on these services – communications being one of. They require an entirely different set of skills and knowledge to those possessed by employees involved in a mining or energy company’s core business.

As margins tighten and operators seek new ways to improve efficiency and increase productivity, many are concentrating their in-house efforts on essential activities, and considering ways in which non-core functions can be handled by outside expertise.

COMMUNICATIONS AS A SERVICEAlthough portable radios, phones and accessories are an important part of enterprise level communication systems, devices are only as useful as the strategy and network in which they operate. That network incorporates infrastructure, design solutions and a range of services.

For many mining and energy companies, some or all of this network operation is being managed in-house. It may be taking up precious resources and, if technology is out of date, inadequate, or not keeping pace with advances, it may be holding core business experts back from reaching full productivity.

Since Motorola Solutions came on board, the mobile switching office – the core system – has never gone down. And in five years there has only been one incident related to the network, where a link went down because of no redundancy. So the core system has 100 per cent reliability, and the network almost the same, despite the lack of redundancy. Kamel AzzougIT manager, Vale New Caledonia

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There are five central service categories that encompass network operations currently in operation and three key outcomes that lead to increased efficiency in a demanding industry.

• Strategy• Design and planning• Build and deployment• Network operations• Service management

Outsourcing to a full service provider such as Motorola Solutions decreases risk and allows your organisation to focus on its core capabilities and functions.

Versatile and future-ready Agnostic communications technology design supports organisations’ needs today while anticipating technology changes and adaptation requirements in the future.

All day, every dayGuaranteed 24/7 performance for any – or every – element of your team’s communications ecosystem. Customised managed

service agreements and support services tailored to exacting specifications and required outcomes.

Scalable and adaptableAs-a-service subscriptions allow you to scale and continually adapt your use of devices, cloud-based applications and networks according to your needs and changing environment.

FINDING THE IDEAL SERVICES BLENDMiners and energy workers operate in the most demanding environments and under the most challenging of circumstances. They need robust, reliable services that can cope with unforeseen circumstances and are available 24 hours a day, 7 days a week, 365 days a year.

They also need a versatile suite of options capable of working with a model that best suits specific needs, whether that be a full end-to-end solution, ad hoc assistance when and where required, or something in between.

The combination of infrastructure, devices, apps and managed services you need will come down to numerous factors. One

• Solution Concept• Technology Strategy• Workforce Mobility • Business Planning• Applications Strategy

• Network Design• Coverage Planning• Capacity Planning• Security and Resilience Design• Backhaul Design• Site Design• 3rd Party Design• Applications Design

• Project Management• Site Surveys• Site Acquisition• Site Construction• Network Staging• Installation and Commissioning• 3rd Party Integration• Coverage Verification• Service Migration

• Network Monitoring• Performance Management• Security Management• Capacity Management• Network Maintenance• Site Maintenance• Service Continuity• Spectrum Management

• Service Level Management• Subscriber Provisioning• Change Management• Subscriber Management• Service Desk• Asset Management• Training Services• Special Event Services

MOBILITY STRATEGY DESIGN & PLAN BUILD & DEPLOY NETWORK OPERATIONS SERVICE MANAGEMENT

SCOPE OF CURRENT CAPABILITY

MANAGED SERVICES PROCESS AND METHODOLOGY

i

SCOPE OF CAPABILITYA ONE STOP COMMUNICATIONS SHOP FOR QUEENSLAND OIL AND GASQGC, a subsidiary of Royal Dutch Shell, is a leading natural gas explorer and producer. The company’s extensive radio network covers the gas production area in the Surat Basin of southern Queensland, including a 540km underground pipeline to Gladstone and the Curtis Island plant near Gladstone where gas is liquefied.

Motorola Solutions provides managed services for all radios onsite, including third party radios from other providers such as Cassidian and Selex.

Managed services also cover the radio network as well as microwave links.

Reliable communications are an essential occupational health and safety requirement at QGC, so operations cannot commence without them.

The managed service provides QGC with:• Safety • Seamless interoperability between radios • Agnostic device management • Network redundancy • Better efficiency• Onsite assistance all day, every day of the year

MINING AND ENERGY 11

way of thinking about it is how much risk you wish to retain versus how much of what you already possess – whether it’s expertise, facilities, products or systems – remains indispensable to you and needs to remain ‘in-house’.

What is a Build Own Operate service?A Build Own Operate (BOO) service refers to a communications solution in which a third party takes on the entire risk of an operation on your behalf. Anything that happens on the network,

and with the infrastructure, is the provider’s responsibility and strictly guided by service level agreements. That could be anything from constructing infrastructure to pest and weed control around a facility.

Motorola Solutions BOO lets you manage the strategic direction of a project or venture – and concentrate on core business – while allowing communications experts to take care of everything else.

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MOTOROLA SOLUTIONS MANAGED SERVICES FRAMEWORK

Customer manages:• Strategic Direction• Monitoring• Fault Isolation• Fault Notification• Fault Restoration-logical• Fault Restoration-physical• Maintenance –break/fix• Asset Reporting• Change Management-logical• Change Management-physical• Configuration Back-up• Performance Reporting• Security Policy and Patching

Motorola Solutions manages:• Infrastructure deployment• System integration• Ad-hoc services

Customer manages:• Strategic Direction• Fault Isolation• Fault Restoration-logical• Fault Restoration-physical• Change Management-logical• Change Management-physical• Configuration Back-up• Security Policy and Patching

Motorola Solutions manages:• Infrastructure deployment• System integration• Monitoring• Incident Notification• Maintenance –break/fix• Asset Reporting• Performance Reporting

Customer manages:• Strategic Direction• Fault Restoration-logical• Change Management-logical• Change Management-physical• Security Policy and Patching

Motorola Solutions manages:• Infrastructure deployment• System integration• Monitoring• Incident Management• Performance• Maintenance –break/fix• Asset Reporting• Configuration Back-up• Performance Reporting

Customer manages:• Strategic Direction• Security Policy and Patching

Motorola Solutions manages:• Infrastructure deployment• System integration• Monitoring• Incident• Problem• Change Management-logical• Change Management-physical• Maintenance –break/fix• Asset Reporting• Configuration Back-up• Performance Reporting• Security Patching• Service Management

Customer manages:• Strategic Direction

Motorola Solutions manages:• Infrastructure deployment• Device• Applications• System integration• Monitoring• Incident• Problem• Configuration• Change Management-logical• Change Management-physical• Maintenance –break/fix• Asset Reporting• Configuration Back-up• Performance Reporting• Security Policy and Patching

DO IT YOURSELF MONITOR AND NOTIFY PHYSICAL MANAGEMENT FULL MANAGEMENT BUILD - OWN - OPERATE

Managed by client Co-managed Managed by Motorola Solutions

MANAGED SERVICES FRAMEWORK

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R E S P O N S I B I L I T Y O F M A N A G E M E N T

AWARD-WINNING DESIGNIn 2016, the MTP8000ex Series two-way radio and the active noise cancelling remote speaker microphone were both awarded prestigious global design awards – Red Dot and iF awards – as well as being finalists in the 2016 Good Design Awards Australia. These award programs recognise product design excellence around the globe.

“The MTP8000Ex series addresses the unique conditions present in fire fighting, petroleum and other hazardous, explosion prone environments. Researchers and designers paid close attention to how users actually use their current devices and applies these insights to create a new solution offering an improved and redefined user experience.”

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Mission Critical Wireless

Loca

tion

– Pre

se

nce – Identity

Purpose built devices andaccessories – Open device ecosystem

Context Group Managem

ent –

Map

ping

– Multi-media – M

essa

ging

Prio

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– Group Voice &

Vid

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Multiple Device Communication

Data and Voice Interoperability

Productivity and Safety Apps

Intelligent Middleware

LTEControl & Analytics

LMRCritical

Communications

Motorola Solutions Mobile Intelligence

WORLD-LEADING TECHNOLOGYBROADBAND TECHNOLOGY IS CHANGING THE WORLD AT AN EVER-INCREASING PACE.

Voice communication has long been the foundation of technology systems for companies undertaking business-critical work, but as communications technologies have swiftly progressed over the past 20 years, so have the needs of the workers that use them. Radio and two-way communication will remain long into the future, but it can no longer work in isolation.

The dramatic shift in technology has brought with it new expectations, as well as exciting new opportunities.

Radio and mobile - converging technologiesCan traditional mobile radio and next-generation broadband technology co-exist?

For industries as critical to the global economy as mining and energy, the question has a simple answer: they must.

Those who work at the front line of mining and energy don’t have the luxury of experimenting with unproven technology or implementing speculative systems. They need to know their communications equipment will work in precisely the way they expect it to every time.

Tried and true technology is safe technology. At the same time, the data revolution and advances in broadband technology have provided extraordinary new opportunities that can change the very nature of a task, making

it vastly easier and often much safer, especially for lone workers. Those responsible for productivity and safety can’t afford to ignore such opportunities.

Convergence SuiteConvergence Suite is a powerful set of services and applications that allow for seamless communications between your teams, regardless of the network they are on or the device they are carrying.

Users can extend the reach of their application from LMR to broadband or build a broadband-only application. Our services allow a company to centralise management of groups and locations, to centralise messaging and to access powerful identity management systems.

The breadth of solutions and innovations available now, and the opportunity to develop bespoke solutions with a global communications partner to maximise safety and efficiency, is accessible to every mining and energy site you operate.

WAVETM WORK GROUP COMMUNICATIONS

Push-to-talk between all devices and networksWith the WaveTM Work Group Communication system, your organisation can connect disparate networks and communicate between smartphones, radios, computers or landlines.

It provides users:

• Secure push-to-talk capability over LTE to the smart devices they’re already using.

• The chance to communicate across connected radio systems for better real-time coordination and response.

• A communication channel no matter where they are and no matter what device they have access to.

MINING AND ENERGY 13

LTE Mobile Broadband Equipment is vital for any operation, but just as important is being able to make the most of a mining and energy environment that already has access to its own rich, real-time information. That requires broadband LTE networks in addition to smart applications and purpose-built devices.

LTE broadband is designed to complement LMR (mobile radio) products, offering additional capability – a suite of applications and devices that offer even more precisely tailored solutions. With LTE you can connect any worker on any device, anywhere; it’s ideal for users who cannot or do not carry radios, but who will benefit from communication with radio users. It’s also technology that enhances automation; through LTE, users can remotely control heavy machinery, vehicles and even trains.

Whether you require high-priority broadband data, streaming real-time video, urgent updates or interoperable push-to-talk, our growing portfolio of LTE infrastructure, devices and services allows mining and energy enterprises to make use of advanced mobile broadband technology.

There’s an app… or a hack for thatWith the rapid pace of technological change comes the challenge of keeping up with ever-shortening technology lifecycles.

In this environment, solutions to the most challenging hurdles can come from innovative thinking, whether it’s from masters of digital technology or a group of multidisciplinary problem-solvers.

App development In 2016, Motorola Solutions acquired Gridstone, a Melbourne-based technology company that develops mobility solutions for government and enterprise.

Gridstone develops mobile applications across many platforms, with a specialist capability for native applications on Apple, iOS, Android and Windows.

Apps have the potential to change the very nature of work in some of the world’s most time-sensitive jobs. Most mining workers, for example, will go into the field with a schedule of tasks to complete during a shift. Traditionally, that schedule might have been printed or radioed out – now it can take the form of a live, constantly updating app. A list can be updated with prioritised tasks, but also with unexpected system failures, changed conditions and a range of vital information previously unavailable.

Gridstone aims to drastically reduce clients’ paperwork, saving workers time and companies money. But bringing about digital solutions isn’t simply about replicating desktop applications in the field. Mobile apps should use devices to their maximum potential. That means, for instance, being able to take a photo of an incident or faulty machine on a device and then easily being able to annotate it before sending it to a central analysis point.

Employee and vehicle safetyApps such as Journey Management can monitor activities in the location or vehicle and in real time to your central management console.

Mobile ProductivityOther apps such as Field Forms and Field Scheduling enable workers, no matter where their location to enter data in real time, replacing manual reporting and paper forms. This increased level of mobility has proven benefits in saving time, and allows your staff to focus on their job insitu, delivering information and tasks actioned in the field and keeping staff engaged.

HackathonsIn contrast to a ‘traditional’ model of problem solving, Motorola Solutions exploratory hackathons at our Melbourne Innovation Centre provides the opportunity for mining and energy enterprises and its sites to identify a problem and work with us to develop a solution – agility at its best.

Because it removes the formal tender and pitch process, and opens up our IP for other industry experts to use, answers to exceptionally difficult questions can be found, and found fast.

Alert notification

Worker health sensors and

alerts

Hands free helmetaccessories

Location tracking via GPS

Man-downsensors

Monitor lone workers

Heart rate monitor

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OUR CORPORATE PRACTICE

SAFETY, SUSTAINABILITY AND SOCIAL JUSTICESAFETY, QUALITY AND STANDARDS COMPLIANCEEvery Motorola Solution product, network and application meets stringent measures for quality and consistency. We abide by the very highest governance standards and comply with the following quality methods, standards and certifications:

• ISO9001• ISO27001• AS4801• Sarbanes-Oxley legislation

• ITIL principles• Lean Six Sigma • Deming Model

We provide the healthiest and safest environment possible for all employees, contractors, suppliers and customers. Motorola Solutions readily complies with all relevant legislation in relation to national occupational health and safety acts, including regulations and codes of practices.

ENVIRONMENTAL RESPONSIBILITY Motorola Solutions acts to reduce climate change, and we also work with our partners to reduce their company footprint.

We design our products to use a minimum amount of energy and contain environmentally-preferred materials instead of hazardous substances. We offer responsible recycling of our products through reputable facilities and strive to meet emissions reduction targets.

We are constantly improving social and environmental conditions in our supply chain, and we expect our suppliers to act fairly and responsibly as well.

DIVERSITY AND INCLUSIONWe place great importance on employing, assisting and working with people from a variety of backgrounds. Achieving a culture of inclusion and increasing female representation is a key priority for Motorola Solutions and supported by leaders throughout the

business. Our global and regional Inclusion and Diversity Council and Womens Business Council actively work to accelerate the delivery of more inclusive work environments and enhanced workforce diversity.

We recognise that being diverse in our consideration when engaging suppliers promotes innovation and creativity, allowing us to better meet the needs of customers and consumers around the world.

We are a member of the National Minority Supplier Development Council’s international advisory committee. The committee is helping to develop organisations in Australia, as well as Canada, China, South Africa and the U.K. that will certify ethnic minority-owned businesses.

EDUCATION FOR INDIGENOUS AUSTRALIANSMotorola Solutions partners with the University of South Australia and Curtin University in Perth to sponsor two scholarships for indigenous students:

The Gavin Wanganeen Indigenous Scholarship – University of South AustraliaThe Gavin Wanganeen Indigenous Scholarship supports disadvantaged indigenous students in completing a university degree, particularly those with a strong desire to succeed and give back to their communities.

The Motorola Solutions Indigenous Engineering Scholarship – Curtin UniversityThis scholarship aims to encourage and support indigenous students studying IT or engineering at Curtin University. This support will enable an Aboriginal or Torres Strait Islander student throughout the duration of his or her undergraduate degree.

MINING AND ENERGY 15

MOTOROLA SOLUTIONS – MAKING GIANT LEAPS THE NAME ‘MOTOROLA’ HAS BEEN ASSOCIATED WITH PIONEERING TECHNOLOGY IN THE FIELD OF COMMUNICATIONS FOR WELL OVER THREE QUARTERS OF A CENTURY. IF YOU KNOW US BY NAME BUT YOU’RE NOT FAMILIAR WITH WHERE WE’VE COME FROM, HERE ARE JUST A FEW OF THE MANY MAJOR MILESTONES WE’VE PASSED OVER THE LAST EIGHT DECADES:

MOTOROLA ON THE MOONIn 1958 Motorola began a partnership with NASA that in many ways established our reputation as one of the world’s technology trailblazers.

On 20 July 1969, Motorola devices transmitted a scene that was heard and seen by millions of people around the world: Neil Armstrong took his first steps on the moon and announced “One small step for man, one giant leap for mankind.”

THE WORLD’S FIRST MOBILE PHONEIn 1973 Motorola engineer Martin Cooper made the world’s first call on a mobile phone. It was named the DynaTAC and it weighed more than a kilogram. Ten years later, after much development work, the Motorola DynaTAC 8000X was released to the public, the world’s first commercially produced mobile.

WALKING THE WALKBefore Motorola was on the moon or introducing the world to the mobile phone, we built our name as a radio company.

“Walkie-talkie” is now the nickname given to just about any hand-held two-way transceiver, but the first one ever put to widespread use was mounted on the backs of US troops in World War II – it was the Motorola SCR-300. The first hand-held version (then known as the Handie-Talkie) was the Motorola SCR-536.

The nickname didn’t catch on, but Motorola Solutions still leads the world in the very technology we brought into the mainstream more than 75 years ago.

TODAY AND TOMORROWToday we remain technology leaders, but not just in radio. In fact our capability extends well beyond devices to managed services, industry and enterprise applications and entire communications systems, and every year we spend over $550 million dollars on research and development to develop the next generation of innovative technology and services.

In Australia alone we have designed and constructed entire turnkey projects that have incorporated microwave, satellite, shelters, generators and towers. Motorola Solutions has also built industrial WiFi for our customers – many in the minerals and energy industry - utilising third party hardware.

That spirit of invention and creativity that made us such a success, is still with us to this day. With it, we know we can make the world of tomorrow a better connected and safer place for the people who work and live in it.

To find out more from our dedicated mining and energy industry team please contact

VIC | NSW | QLD | PNG | NZ WA | SA | NT mobile: 0011 61 419 362 154 mobile: 0011 61 409 113 825

Email: [email protected] call centre: 1800 154 730www.motorolasolutions.com/en_xa/solutions/mining-oil-gas.html

Additional information can also be found at:smartcom.motorolasolutions.comSearch ‘Motorola Solutions Australia’ on LinkedIn.com

Motorola Solutions Australia Pty Limited, Tally Ho Business Park, Level 2, 10 Wesley Court, Burwood East VIC 3151 motorolasolutions.com/en_xa

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