Canadian Auto Reyclers magazine 6#1

magazine

Annual Publication/Édition annuelle spécial

January/janvier 2012

Three heads are better than one at Allwest Auto Parts.

DIFFERENT IDEASPLUS D'IDÉESChez Allwest Auto Parts trois têtes valent mieux qu'une.

Canada’s recyclers are leading the way towards worldwide standards.

Auto recyclers are moving forward with dedication to service, quality and the environment.

Les recycleurs canadiens mènent le peloton vers un standard international.

D'un bout à l'autre du pays, ils se démarquent par leur service de qualité, leur souci de l'environnement et de la communauté.

YOUR KEY TO THE RECYCLING MARKETVOTRE CLÉ D’ACCÈS AU MARCHÉ DU RECYCLAGE

canadianrecycler.ca Volume 6 Issue 1/Volume 6 numéro 1Canada Post Canadian Publications Mail Sales Agreement No.40841632. 86 John St. Thornhill ON L3T 1Y2

The history of the environmental Code of Practice.

La petite histoire du code de bonnes pratiques.

PRACTICE, PERFECTED

PRATIQUES PERFECTIONNÉES

BILI

NGUAL!

BILIN

GUE!

27

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GLOBAL VIEW

Driving to Tomorrow

VUE D'ENSEMBLE

Ceux qui portentl'étendard du standard

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K E E P I N G A L L Y O U R P A R T S M O V I N G

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04 Canadian Auto Recyclers 2012

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L’industrie canadienne du recyclage automobile continue à progresser.

A Tradition of Excellence

Une tradition d’excellence

For much too long the recycling industry has operated in indi-

vidual silos across the country. After Lecavalier Auto Parts

appeared as a cover story in 2009’s Canadian Auto Recyclers

it was apparent from the number of congratulatory calls we received that our industry is advancing as a national iden-

tity. We are now being given, by other sectors of the auto claims

economy and the general driving public, the respect long

overdue for the advance-ments our industry is making.

Auto recyclers in Canada do a lot of good for their communities and for the environment. Every year Canadian Auto Recyclers makes that point loud and clear

to the world by showing a bit of the good work the industry

has been doing. Last year, I was honoured to share my story alongside so many great ex-

amples of innovation, creativity and respect for the environment.

I’m looking forward to seeing what good work Canadian recyclers continue to do.

No matter where you go, this magazine reflects the profes-sionalism auto recycling has

developed. Government, insur-ers, manufacturers and environ-

mental groups recognize our commitment to stewardship and quality. The magazine was well received during the IRT in Que-bec City, ARA in North Carolina and at the National Forum on

Auto Recycling in Toronto. This magazine reflects the profes-sionalism of our industry. I am

honored to have been featured.

When Carcone’s was selected to be featured on the inaugural

cover of Canadian Auto Re-cyclers, I wasn’t entirely sure what to expect. After it was

printed and distributed the calls kept coming in: from fellow

recyclers, insurers and even from local schools. Nothing had ever been done prior to this of this magnitude to advance the

image of our industry. I truly believe all our partners have

a better understanding of who we as a group are, and the

benefits we bring to the table.

Depuis beaucoup trop longtemps, l’industrie du recyclage automobile a fonctionné sans réelle cohésion à travers le pays. Après avoir fait la première page de l’édition 2009 du Canadian Auto Recyclers, les multiples messages de Pièces

automobiles Lecavalier démontrent que notre industrie s’implante en tant qu’identité nationale. Nous bénéficions maintenant du respect longtemps attendu

des autres acteurs économiques du secteur de l’automobile

et du public en général grâce aux avancements réalisés.

Collectivement les recycle-urs automobiles du Canada font beaucoup de bien pour

l’environnement. C’est un fait que Canadian Auto Recyclers

clame haut et fort chaque année en parlant de l’excellent travail

fait dans l’industrie. L’année dernière, j’ai eu l’honneur de

partager mon histoire aux côtés de plusieurs grands exemples d’innovation, de créativité et

de respect de l’envrironnement. J’ai bien hâte de voir le bon

travail que les recycleurs Canadiens continuent de faire.

Lorsque Carcone a été choisi pour figurer sur la couverture inaugurale

du Canadian Auto Recyclers je n’étais pas tout à fait sûr à quoi

m’attendre. Après l’impression et la distribution de l’article, nous avons reçu plusieurs demandes

variées de recycleurs, de collègues, d’assureurs et même d’écoles

locales. Rien n’avait été jamais fait d’une telle ampleur pour promou-

voir l’image de notre industrie. Je crois sincèrement que tous

nos partenaires ont une meilleure compréhension qui nous sommes

en tant que groupe et des solutions constructives que nous proposons.

Find out how recyclingcan take your ELV to

a better place

Scrapping the Image:This is not your

grandfather’s scrapyard

LIFE AFTERDEATH

INDUSTRYOVERHAUL

PASSION FOR PROGRESSFocus on the future is keeping Carcone’s Auto Recycling at the industry’s forefront

15WHO MAKE ADIFFERENCE:

MEET THE NEWFACE OF AUTO

RECYCLING

FULL SPEED AHEAD

Volume 1 Issue 1

magazineYOUR KEY TO THE RECYCLING MARKE T

Spring 2007

Canada Post Canadian Publications Mail Sales Product Agreement No. 40841632 86 John St. Thornhill ON L3T 1Y2

www.canadianrecycler.ca

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It was quite an honour to be featured on the second cover of Canadian Auto Recyclers. I didn’t look at it as a personal triumph in any way, but as a

triumph for our industry overall. By celebrating the successes of our community we can edu-cate and inform all the partners with whom we work and attract

new ones as well. It is good to see our industry receiving external recognition for the accomplishments we have made together and to those we will create in the future.

C’était tout un honneur d’être présenté sur la page couverture de la deuxième édition de Canadian Auto Recyclers. Je ne le considère pas

comme un triomphe personnel, mais un triomphe pour notre industrie

dans son ensemble. En célébrant le succès de notre collectivité, nous pouvons éduquer et informer tous les partenaires avec lesquels nous

travaillons et en attirer de nouveaux. Nous sommes satisfaits de la

reconnaissance manifestée envers notre industrie pour les travaux que nous avons accomplis ensemble et, nous l’espérons, pour ceux que nous réaliserons dans les années à venir.

Ce magazine reflète le professionnalisme développé par l’industrie du recyclage

automobile. Le gouvernement, les assureurs, les fabricants

et les groupes environne-mentaux reconnaissent

notre engagement en ce qui concerne l’intendance et la qualité. Le magazine a eu

du succès pendant le IRT à Québec, l’ARA en Caroline du Nord et le National Forum on Auto Recycling à Toronto. Ce fut un honneur pour moi de paraître sur la couverture.

Another year of progress for the Canadian automotive recycling community.

BY/PAR ED MACDONALD BY/PAR DON CHARLTON BY/PAR PHILIPPE FUGÈRE BY/PAR WILLIS THYS BY/PAR MICHAEL CARCONE

On the cover/en couverture

Don Charlton


Ed MacDonald


Roger & Philippe Fugère


Willis Thys


Michael & Tony Carcone

Canadian Auto Recyclers2010





December 15, 2011

Dear Media Matters,

For the past seven years Media Matters has continuously followed our industry, highlighting our member’s auto recycling facilities, our industry’s successes and our members’ achievements. Your publications have all helped contribute to a better understanding of the automotive recycling industry. Media Matters staff is dedi-cated to capturing the events and the people that make up the Ontario Automotive Recycling Association.

We consider you a genuine partner and enjoy the variety of articles that inform and celebrate auto recycling. Your attendance at our conventions and meetings are crucial to the events success. It would not be same with-out your participation. The positive energy from your team has helped motivate Members to express their own stories that make them unique.

The Ontario Automotive Recyclers Association Board of Directors and its members would like to express our sincere appreciation. Darryl, Gloria, Daniela and Mike, you are outstanding in so many ways. Our in-dustry would not be the same without your contributions. Great job Media Matters! You are making auto recyclers matter!

Sincerely,

Steve FletcherExecutive Director of OARA

On behalf of the Board of Directors:

Wally Dingman

Caughill Auto Wreckers, Niagara-on-the-Lake

Mary Poirer

Valley Automotive, Pembroke

Lisa Sticca

Thunder Bay Auto Parts, Thunder Bay

Mike Maio

Boston Auto Wreckers, Toronto

Don Fraser

AADCO Auto Parts, Brampton

Barb Sembay

North Queen Auto Parts Ltd., Toronto

Trevor Generoux

Parkway Auto Wreckers, Kitchener

OARA London Office: 134 Langarth Street East, London, Ontario N6C 1Z5

(T): 519-858-8761 (F): 1-866-565-3251

15 décembre 2011

Chers Media Matters,

Depuis sept ans, Media Matters fait une revue constante de ce qui se passe dans notre industrie en parlant des infrastruc-tures de recyclage automobile de nos membres ainsi qu’en mentionnant les succès de notre industrie et les réalisations de nos membres. Vos publications ont toutes contribué à une meilleure compréhension de l’industrie du recyclage automobile. Le personnel de Media Matters se dédit à la diffusion des événements et à la mise en valeur des personnes qui composent l’Ontario Automotive Recycling Association.

Vous êtes pour nous de véritables partenaires et nous apprécions et la variété des articles qui informent et font l’éloge du recyclage automobile. Le succès des réunions et des colloques dépend de votre présence. Sans votre participation, ces évé-nements n’auraient pas le même impact. L’enthousiasme de votre équipe a contribué à motiver les membres à partager les histoires qui les rendent uniques.

Le conseil d’administration de L’Ontario Automotive Recyclers Association ainsi que ses membres tient à exprimer sa sincère gratitude. Darryl, Gloria, Daniela et Mike, vous êtes exceptionnelle à bien des égards. Notre industrie ne serait pas la même sans votre contribution. Bon travail Media Matters! Vous donnez de la valeur au recycleur automobile!

Cordialement,

Steve FletcherDirecteur général de l’OARA

OARA London Office: 134 Langarth Street East, London, Ontario N6C 1Z5

(T): 519-858-8761 (F): 1-866-565-3251

Au nom du conseil d’administration:

Wally Dingman

Caughill Auto Wreckers, Niagara-on-the-Lake

Mary Poirer

Valley Automotive, Pembroke

Lisa Sticca

Thunder Bay Auto Parts, Thunder Bay

Mike Maio

Boston Auto Wreckers, Toronto

Don Fraser

AADCO Auto Parts, Brampton

Barb Sembay

North Queen Auto Parts Ltd., Toronto

Trevor Generoux

Parkway Auto Wreckers, Kitchener

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CONTENTS SOMMAIRE

magazine

Annual Publication/Édition annuelle spécial

January/janvier 2012

Three heads are better than one at Allwest Auto Parts.

DIFFERENT IDEASPLUS D'IDÉESChez Allwest Auto Parts trois têtes valent mieux qu'une.

Canada’s recyclers are leading the way towards worldwide standards.

Auto recyclers are moving forward with dedication to service, quality and the environment.

Les recycleurs canadiens mènent le peloton vers un standard international.

D'un bout à l'autre du pays, ils se démarquent par leur service de qualité, leur souci de l'environnement et de la communauté.

YOUR KEY TO THE RECYCLING MARKETVOTRE CLÉ D’ACCÈS AU MARCHÉ DU RECYCLAGE

canadianrecycler.ca Volume 6 Issue 1/Volume 6 numéro 1Canada Post Canadian Publications Mail Sales Agreement No.40841632. 86 John St. Thornhill ON L3T 1Y2

The history of the environmental Code of Practice.

La petite histoire du code de bonnes pratiques.

PRACTICE, PERFECTED

PRATIQUES PERFECTIONNÉES

BILI

NGUAL!

BILIN

GUE!

27

27

GLOBAL VIEW

Driving to Tomorrow

VUE D'ENSEMBLE

Ceux qui portentl'étendard du standard

magazine 29 New Life for Old TiresUne nouvelle vie pour les vieux pneus OTS, OARA and Liberty Tire come

together for Tire Take Back Days.

L’OTS, L’OARA et Liberty Tire joignent leurs forces pour les journées de récupération des pneus.

31 Make the Switch L’élimination avant tout

Update on the Mercury

Switch-Out Program.

Plus de détails sur le programme ÉlimiMercure.

39 Profiles in Excellence Profils d’excellence

Auto recyclers who are setting

the pace for 2012 and beyond.

Les recycleurs automobiles quimènent le peloton pour 2012 et plus.

36 From Rookie to Leader De recrue à dirigeante

Lisa Ouellet of A-Star

Automotive Recyclers has

had an outstanding impact.

Lisa Ouellet de A-Star Automotive Recyclers a eu un effet retentissant.

64 National Forum Forum national

Leaders from every part of

the process discuss end-of-

life vehicle management.

Des leaders de toutes les parties du processus discutent de la gestion des véhicules hors d’usage.

66 Recycling in Malaysia Le recyclage en Malaisie

Taking the Canadian view

worldwide at the Asia Automotive

Environmental Forum.

Une présentation du point de vue canadien au Asia Automotive Environmental Forum.

32 Combined Wisdom Une sagesse combinée

Ed and June Wiersma and Steven Cox are

leading the way together at Allwest Auto Parts.

Ed et June Wiersma ainsi que Steven Cox dirigent Allwest Auto Parts ensemble.

Features/Articles de fond

On the Cover/ En couverture

32

Canadian Auto Recyclers 201210

CONTENTS SOMMAIRE

Departments/Départements

2966

96 Glossary Glossaire

The terms of engagement.

La terminologie au rendez-vous.

12 Editor’s Message Mot de l’éditeur

Heed the call.

Écoutez l’appel.

16 NewsNouvelles Canadian recyclers win recognition

at home and around the world, and

much, much more.

Des recycleurs canadiens primés au Canada et ailleurs et bien plus encore.

20 Association Updates Nouvelles des associations

News from Canada’s auto

recycling organizations.

Nouvelles des organisations canadiennes en recyclage automobile.

86 Automotive Recycler Listings Liste de recycleurs automobile

Let these progressive recyclers

help you find the perfect part.

Laissez ces recycleurs vous aider à trouver la pièce idéale.

97 Calendar of Events Calendrier

Save the date!

À inscrire au calendrier.

98 The Last Word Le mot de la fin

The Media carries the message.

Les médias passent le message.

77 Get Noticed Faites-vous remarquer

How auto recyclers can garner

positive media coverage.

Comment les recycleurs automobile peuvent avoir une couverture médiatique positive.

79 Positive Recognition Reconnaissance positive

Acknowledging your

employees’ positive actions

can be great for business.

La reconnaissance des bons coups de vos employés peut aider vos affaires.

82 Recycling in India Le recyclage en Inde

India’s recycling industry has

something to learn from

Canadians, and soon they’ll

have something to teach.

L’industrie du recyclage en Inde en a beaucoup à apprendre du Canada, mais bientôt, ils pourront nous en montrer.

39

74 Making History Marquer l’histoire

A history of the Canadian Auto

Recyclers’ Environmental Code.

Un historique du Code environnemental des recycleurs automobile canadiens.

69 Australia’s Harmony L’harmonie australienne

APR brings recyclers, repairers

and insurers together.

L’APR réunit des recycleurs, des réparateurs et des assureurs.

72 Global Standards Normes mondiales

There’s a compelling case for

worldwide methods and codes.

Des méthodes et des codes internationaux peuvent être justifiés.

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EDITOR’S NOTESMOT DE L’ÉDITEUR

Over the last year I have been continuously amazed by how Canadian auto recyclers have been changing people’s per-ceptions of their industry.

We’re all too familiar with the old mental images, held by many people for decades, of recycling yards being dirty places run by shady people. Overcoming such long held mis-conceptions is daunting for any company or industry. However, auto recyclers from coast to coast are defeating these misconceptions and replacing them with the more accurate images of progressive businesses at the fore-front of the environmental movement.

Whether it is large scale programs like Re-cycle Your Ride or Tire Take Back Days, or a single auto recycler giving children’s books to kids in need, auto recyclers are very publicly demonstrating that they are going beyond the call of duty to help the community and the en-vironment. Because of this, politicians at the municipal, provincial, and federal levels have begun recognizing that they have an import-ant ally in the fight to save our environment.

Amazingly, what Canada’s auto recyclers are doing isn’t just being noticed by other Can-adians, it’s being noticed around the world. More than once while writing and research-ing articles for this magazine, people in other countries told me recyclers in their home country are learning from the example set by Canada’s auto recyclers.

A lot of the credit obviously and rightfully goes to ARC and the provincial associations, but it should not be forgotten that the great things that have been achieved would not have been possible without the dedication of the lo-cal auto recycler. It is for you, the Canadian auto recycler, that this magazine is for, and it is you that continues to inspire me.

BY/PAR MIKE RAINE

Durant la dernière année, j’ai été constamment surpris par la façon dont les recycleurs d’automobiles canadiens changent la perception qu’ont les gens de leur industrie.

Nous connaissons tous l’image désuète qui per-siste pour beaucoup de gens: des ateliers de recyclage sales et dirigés par des gens louches. Surmonter de telles mauvaises conceptions est un travail de taille pour une entreprise ou une industrie. Toutefois, les recycleurs d’automobiles d’un océan à l’autre arrivent à vaincre ces préjugés pour les remplacer par l’image plus appropriée d’entreprises progressistes à la fine pointe du mouvement environnemental.

Que ce soit avec des programmes à grande échelle comme Faites de l’air ou de Tire take back, ou simplement des recycleurs d’automobiles in-dépendants qui faisant don de livres à des enfants dans le besoin, les recycleurs d’automobiles dé-montrent qu’ils vont au-delà de l’appel du devoir en aidant leur communauté et l’environnement. Pour cette raison, les politiciens municipaux, prov-inciaux et fédéraux commencent à reconnaître qu’ils ont un allié important dans la lutte pour la sauvegarde de notre environnement.

Ce que font les recycleurs automobiles du Canada n’est pas seulement remarqué par les Canadiens, leur travail est aussi remarqué par le reste du monde. Plus d’une fois pendant le processus de rédaction et de recherche de ce magazine, des gens d’autres pays m’ont admis que les recycleurs de chez eux apprennent de l’exemple donné par l’industrie du recyclage automobile canadienne.

De toute évidence, et à juste titre, une grande partie du crédit va à l’ARC et aux associations provinciales. Toutefois, il ne faut pas oublier que les grandes réussites que nous avons connues n’auraient pas été possibles sans le dévouement des membres, les recycleurs automobiles locaux.

Heed the CallYear after year, auto recyclers are stepping up to the plate.

Écoutez l’appelAnnée après année, les recycleurs automobiles répondent à l’appel.

PUBLISHER/DIRECTEUR DE LA PUBLICATIONDarryl Simmons > [email protected]

EDITOR/DIRECTEUR DE LA RÉDACTIONMichael Raine> [email protected]

SENIOR EDITOR/RÉDACTEUR PRINCIPALEMike Davey > [email protected]

FRENCH LANGUAGE EDITOR/ÉDITEUR DE LANGUE FRANÇAISE

Freddy Jean > [email protected]

ART DIRECTOR/DIRECTRICE ARTISTIQUEDaniela Luberto > [email protected]

TRANSLATOR/TRADUCTRICEMélanie Grondin > documensolutions.com

PRODUCTION MANAGER/DIRECTEUR DE LA PRODUCTIONRyan Potts > [email protected]

VP INDUSTRY RELATIONS/VP DES RELATIONSGloria Mann > [email protected]

VP DIGITAL MEDIA/VP MÉDIAS ÉLECTRONIQUESJoe Plati > [email protected]

INTERNS/STAGIAIRENahad Imanrad/Yvette Bouchard/W. Mike Dineen

SPECIAL THANKS TO/NOS REMERCIEMENTSSteve Fletcher and/et Brigitte Pesant,

Automotive Recyclers of Canada (ARC)

For advertising inquiries please call Gloria Mann at/Pour les demandes de message publicitaire téléphonez

Gloria Mann à 647-998-5677.

magazine

645 Ossington Ave. Toronto, ON M6G 3T6

t. 905-370-0101f. 1-888-868-7072

w w w . c a n a d i a n r e c y c l e r . c a

Volume 6 Issue 1, January 2012Volume 6 numéro 1, janvier 2012

Annual Publication/ Édition annuelle spécial

BODYWORXP R O F E S S I O N A LSERVING CANADA’S AUTO RESTYLING INDUSTRY

Trainingmatters.caTHE TRAINING PORTAL FOR COLLISION REPAIR

magazine

Canadian Auto Recyclers magazine is dedicated to serving the business interests of the automotive recycling industry. It is published by Media Matters Incorporated. Material in Canadian Auto Recyclers magazine may not be reproduced in any form without written consent from the publisher. The publisher reserves the right to refuse any advertising and disclaims all responsibilities for claims or statements made by its advertisers or in-dependent columnists. All facts, opinions and statements appearing with-in this publication are those of the writers and editors themselves, and are in no way to be construed as statements, positions or endorsements by the publisher. Media Matters Incorporated would like to thank the On-tario Media Development Corporation and the Province of Ontario for the generous support in helping launch Canadian Auto Recyclers magazine. PRINTED IN CANADA ISSN 1707-6072 CANADA POST CANADIAN PUB-LICATIONS MAIL SALES PRODUCT AGREEMENT No. 40841632 RETURN POSTAGE GUARANTEED. Send change of address notices and undeliv-erable copies to: 86 John Street, Thornhill, ON L3T 1Y2. Canadian Auto Recyclers magazine is published by Media Matters Inc. publishers of; Col-lision Repair magazine, Bodyworx Professional magazine and the 2006 Collision Repair Training Directory.

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code environnemental canadien, cherchez simplement le logo identifiant les pièces vertes. Car-Part possède trois niveaux de certification — or, argent et bronze — qui portent sur les services offerts par les recycleurs. Les recycleurs certifiés Car-Part Or offrent une garantie d’un an et une politique de remboursement de 30 jours, livrent des pièces à des ateliers professionnels, classent les pièces selon les normes internationales de classement ARA, etc. Les certifications sont un moyen facile d’acheter des pièces sécuritaires et vertes! Car-Part Pro offre un sommaire des certifications, des affiliations et des pratiques commerciales du recycleur. Live Chat — moyen de communication en temps réel intégré — permet à l’acheteur et au vendeur d’exprimer leurs besoins rapidement et efficacement tout en conservant une copie écrite de la transaction. Le bouton « Confirm Availability » permet à l’acheteur de confirmer, en temps réel, que la pièce est toujours en stock. Car-Part Pro peut facilement être intégré dans des applications tierces parties comme des applications de gestion de l’atelier ou d’estimation.

L’union des pièces recycléeset du temps de cycle

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NEWS NOUVELLES

When The Beatles sang the lyric, “We all want to change the world,” they weren’t nec-essarily speaking about the revolutionary and evolutionary progression of auto recy-cling. They were, however, speaking to the necessity of change inherent to specific so-cial and political movements—environmen-talism being one of those movements.

The 6th edition of the International Round-table on Auto Recycling will pull up to the kerb in Liverpool, England. The 800 year-old city, with World Heritage Site status, was once named European Capital of Culture and, of course, is the home of The Beatles.

The event is designed to merge interna-tional voices in the important field of auto recycling. The previous IRT held in Canada included representatives from Canada, the US, Japan, The Netherlands, the United King-dom, Australia, Mexico and Malaysia. Over the course of a few days, industry leaders will exchange ideas, strategies and hurdles in auto recycling. From topics like partnerships between insurance companies and collision

repair facilities to government programs, the roundtable aims to affect necessary change to this essential industry.

Paired up with CARS (Complete Auto Recy-cling Show), the three-day IRT will offer guid-ed tours of local recycling facilities, interactive social events, seminars, and presentations. Not included (though essential for attendees) are Liverpool’s world famous docks, the Bea-tles Museum and the city’s famous “scouse” stew. Like the saying goes for Rome, when in Liverpool, do as the Liverpudlians do.

Quand les Beatles chantaient: « Nous voulons tous changer le monde », ils ne parlaient pas de la progression extraordinaire du recyclage au-tomobile. Ils parlaient plutôt de la nécessité de changer qui est un aspect essentiel de certains mouvements sociaux et politiques, comme les mouvements environnementaux.

La 6e édition de la Table ronde internationale sur le recyclage automobile se rendra à Liver-pool en Angleterre. Vielle de 800 ans, la ville autrefois nommée capitale européenne de la

culture, détient aujourd’hui le statut de patrimoine mondial, en plus d’être le siège des Beatles.

L’événement vise une convergence des voix internationales dans le domaine du recyclage au-tomobile. La dernière rencontre IRT avait lieu au Canada et recevait des participants du Canada, des États-Unis, du Japon, des Pays-Bas, du Royaume-Uni, de l’Australie, du Mexique ainsi que de Malais-ie. Pendant quelques jours, les leaders de l’industrie échangeront idées et stratégies et parleront des obstacles du recyclage automobile. Ils aborderont des sujets tels que le partenariat entre assureurs et réparateurs ou encore les programmes gouver-nementaux. Les tables rondes ont pour but de fa-voriser les changements dans l’industrie.

Jumelé aux CARS (Complete Auto Recycling Show), les trois jours d’IRT proposent des visites guidées des entreprises de recyclage locales, des événements à caractères sociaux, des séminaires et des présentations. Le célèbre port de Liverpool, le musée des Beatles et le fameux ragout de « scouse » ne sont pas inclus, mais en valent tout de même le détour. Comme le dit l’adage, à Liv-erpool, il faut faire comme les Liverpudlians.

REVOLUTIONARY ROUNDTABLE / TABLE RONDE RÉVOLUTIONNAIRELiverpool to host the next evolution of IRT./ Liverpool accueillera la prochaine IRT. By/Par W. Mike Dineen

CARCONE’S AUTO RECYCLING RECEIVES BUSINESS ACHIEVEMENT AWARD/ CARCONE’S AUTO RECYCLING REÇOIT LE PRIX RÉUSSITE EN AFFAIRE

Carcone’s Auto Recycling has received the Environmental Sustain-ability Award from the Aurora Chamber of Commerce. The award was presented and sponsored by Power Stream. The award was presented for excellence and innovation in proactively protect-ing the environment while meeting business demands. Carcone’s Auto Recycling was proven to meet the award’s criteria by having superb leadership qualities in energy conservation, environmen-tal stewardship and pollution prevention, as well as fulfilling the “Green” organizational policy statement.

Carcone’s Auto Recycling Carcone a reçu le Prix durabilité envi-ronnemental de Aurora Chamber of Commerce. Le prix fut présenté et parrainé par Power Stream. Le prix a été décerné pour l’excellence et l’innovation ainsi que pour des gestes proactifs en vue de protéger l’environnement tout en répondant aux demandes des entreprises. Auto Recycling Carcone réponds aux critères de ce prix grâce à ses quali-tés de leader dans les domaine tels que : conservation énergétique, gérance environnementale, prévention de la pollution et réalisation des politiques organisationnelles “Green.”

Michael Carcone, President of Car-cone’s Auto Recycling, receives the award from Ted Wojcinki, VP of En-gineering Planning at Power Stream.

Michael, président de Carcone’s Auto Recycling, reçoit le prix de Ted Wojcinki, VP à la planification en ingénierie de chez Power Stream.

canadianrecycler.ca 17

NEWS NOUVELLES

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Canada’s recyclers have a good international rep-utation, and it’s a reputation that has been spread-ing far and wide in recent years. In fact, it has reached as far as the Canadian embassy in Tokyo.

Alan Schroeder is a Trade Commissioner at the Canadian Embassy in Tokyo with responsibility for the automotive file. He recently contacted Steve Fletcher of ARC to let him know that the Japanese Automotive Recyclers Association had requested a meeting with embassy staff to thank the association for its support and generous donation of $10,000 following the terrible earthquake and tsunami that hit Japan in March. JARA sent ARC a Certificate of Appreciation for their efforts.

“We were very impressed with the breadth of their activities and their efforts to raise awareness of the importance of automotive recycling,” said Schroeder. “I was particularly impressed with the series of children’s books that they have produced to raise the importance of recycling among chil-dren, as well as the ‘Dictionary of Automobile Re-cycling’ that they recently published.”

Schroeder closed by thanking the association for their support of automotive recyclers in Japan, not-ing that it was “…not only a great source of strength and encouragement for the Japanese people during this difficult time, but an important symbol of Cana-da’s readiness to help a friend in need.”

Les recycleurs du Canada ont une bonne réputation internationale, et celle-ci s’est propagée un peu partout ces dernières années. Aussi loin que l’ambassade ca-nadienne à Tokyo.

Alan Schroeder est le délégué commercial à l’am-bassade canadienne à Tokyo responsable du dossier de l’automobile. Il a récemment contacté Steve Fletcher, de l’ARC pour lui faire savoir que la Japonese Automo-tive Recyclers Association avait demandé une rencontre avec le personnel de l’ambassade dans le but de remer-cier l’association pour son soutien et son généreux don de 10 000 $ à la suite du terrible séisme et le tsunami qui a frappé le Japon en Mars. JARA prévoit envoyer à ARC un certificat d’appréciation pour leurs efforts.

« Nous étions très impressionnés par l’ampleur de leurs activités et leurs efforts de sensibilisation à l’importance de recyclage automobile », a déclaré M. Schroeder. « J’ai été particulièrement impressionné par la série de livres pour enfants qu’ils ont produite pour encourager le recyclage chez les enfants, ain-si que par le “Dictionnary of Automobile Recycling” qu’ils ont publié recemment ».

Schroeder a terminé en remerciant l’association pour son soutien aux recycleurs automobiles Japonais, en soulignant que l’association est « [...] non seulement une source d’encouragement pour le peuple japonais dans cette période difficile, mais un symbole important de la volonté Canadienne d’aider un ami dans le besoin ».

CANADA’S RECYCLERS THANKED AT JAPANESE EMBASSY/ LE CANADA REÇOIT DES REMERCIEMENTS DE L’AMBASSADE JAPONAISE

Alan Schroeder and his supervisor Kathleen Donohue of the Canadian Embassy in Tokyo accepting a Certificate of Appreciation on behalf of ARC, presented by Sosho Kitajima and Taishi Yamasaki of JARA. / Schroeder Alan et son superviseur Kathleen Donohue de l’ambassade canadienne à Tokyo acceptant un certificat d’appréciation au nom de l’ARC, présenté par Sosho Kitajima et Taishi Yamasaki de JARA.


NEWS NOUVELLES

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The automotive recycling industry is rep-resented by a new association in Saskatch-ewan - the Saskatchewan Automotive Re-cyclers Association (SARA). Previously, Saskatchewan Government Insurance (SGI) Salvage was the only recognized “group” of recyclers. SGI Salvage had two Board posi-tions on the national Automotive Recyclers of Canada (ARC) Board, and held open indus-try meetings to educate the private salvors on trends within the industry. Increasingly it was becoming important for all recyclers to interact with the public, government and other industry stakeholders - and thus the new association was formed.

SARA officially applied to ARC to repre-sent the province on the ARC Board. The new association is represented by a Board of Directors:

Chairperson, Jack Smith, TopLine Auto SalvageVice Chairperson, Allan Fontaine, Vic’s AutomotiveSecretary/Treasurer, Cheryl Hoimyr, SGI SalvageDon Bourassa, Southside Auto WreckersDale Nagel, Dale And Lisa’s Farm & AutoMark Riffel, Affiliated Auto WreckersKeith Kabay, All Parts AutomotiveBruce Ehman, Redwing Auto RecyclersCheryl Hoimyr will continue on the ARC

Board, now representing SARA, and Jack Smith was also appointed to the ARC Board.

“We applaud SGI Salvage for the tremen-dous role they have played in the develop-ment of ARC and for their incredibly proac-tive role in helping to form SARA. We look forward to working with the new associa-tion, and we are very pleased that SGI Sal-vage will be active in SARA and ARC,” said Wally Dingman, ARC Chairman.

Jack Smith, the inaugural SARA Chair-man, “We are delighted to be welcomed in to ARC and begin the process of sharing in-formation with our Members about the great things that are happening in our industry. All of our Members will be working towards cer-tification to the Canadian Auto Recyclers En-vironmental Code.”

A meeting of SARA’s membership is scheduled for April 20-21, 2012.

L’industrie du recyclage automobile est représentée par une nouvelle association en Sas-katchewan : la Saskatchewan Automotive Recy-clers Association (SARA). Jusqu’à ce jour, la Sas-katchewan Government Insurance (SGI) Salvage était le seul « groupe » reconnu de recycleurs.

SGI Salvage disposait de deux sièges au conseil d’administration d’Automotive Recyclers of Can-ada (ARC) et tenait des réunions publiques pour éduquer les recycleurs privés sur les tendances de l’industrie. Mais il devenait de plus en plus important pour les recycleurs d’interagir avec le public, le gouvernement et d’autres parties inté-ressées et l’association fut créée.

La SARA a officiellement demandé à ARC de représenter la province sur le CA d’ARC. La nou-velle association est représentée par un CA :

Président, Jack Smith, TopLine Auto SalvageVice-président, Allan Fontaine, Vic’s AutomotiveSecrétaire/Trésorière, Cheryl Hoimyr, SGI SalvageDon Bourassa, Southside Auto WreckersDale Nagel, Dale And Lisa’s Farm & AutoMark Riffel, Affiliated Auto WreckersKeith Kabay, All Parts AutomotiveBruce Ehman, Redwing Auto RecyclersCheryl Hoimyr restera sur le CA d’ARC à titre

de représentante de la SARA, et Jack Smith a siégera aussi sur le CA d’ARC.

« Nous aimerions remercier SGI Salvage pour le rôle très important qu’ils ont joué dans le dével-oppement d’ARC et pour leur rôle incroyable-ment proactif dans la création de la SARA. Nous avons hâte de travailler avec la nouvelle associa-tion et nous sommes très heureux que SGI Sal-vage reste actif au sein de la SARA et d’ARC », a dit Wally Dingman, président du CA d’ARC.

Jack Smith, le premier président de la SARA a déclaré : « Nous sommes heureux de faire par-tie d’ARC et de commencer à partager toutes les nouveautés notre industrie avec nos mem-bres. Tous nos membres travailleront dans le but d’obtenir une certification du Code envi-ronnemental de Canadian Auto Recyclers. »

Une réunion des membres de la SARA est prévue pour le 20-21 avril 2012.

NEW AUTO RECYCLING ASSOCIATION FORMS IN SASKATCHEWAN/UNE NOUVELLE ASSOCIATION DE RECYCLEURS AUTOMOBILE EST CRÉÉE EN SASKATCHEWAN

Cheryl Hoimyr of SGI Salvage is SARA’s Secretary/Treasurer, and represents SARA on the ARC board.

Cheryl Hoimyr de SGI Salvage est secrétaire/trésorière de la SARA et représente la SARA sur le CA d’ARC.

FEATURES ARTICLES DE FOND


D évoué et passionné. Voici comment les pairs de Wally Dingman, président de l’Ontario Automotive Recyclers As-sociation (OARA) et propriétaire de Caughill Auto Wreckers, à Niagara-on-the-Lake, en Ontario, le décrivent.

Don Fraser de AADCO Auto Parts indique qu’il a « beau-coup de respect et d’admiration pour Wally. Il possède une très bonne connaissance de l’industrie et est capable d’en exprimer les idées clés à ceux qui n’en font pas partie. »

Mary Poirier de Valley Automotive est bien d’accord, indiquant que Dingman est dévoué corps et âme à l’industrie.

« Il peut analyser des documents et des ententes mieux que tous les avocats avec qui j’ai eu l’occasion de travailler, explique-t-elle. Nous nous devons de remercier Ingrid et leurs trois enfants de nous l’avoir prêté. Son travail pour l’OARA a été très utile. »

Barb Sembay de North Queen Auto Parts indique aussi le dévouement de Dingman à la promotion de l’OARA et de l’industrie du recyclage auto-mobile en général.

« Il est très dévoué à notre association. Il est difficile de comprendre comment il peut trouver le temps de gérer sa propre entreprise avec tout le travail qu’il fait pour l’OARA, s’étonne Sembay. Il est extrêmement at-taché à la croissance de notre industrie. Sa manière de traiter tous les membres également m’a toujours impressionnée. Peu importe les circon-stances, il est toujours gentil, compréhensif et patient. »

Mike Maio est le propriétaire de Boston Auto Wreckers. Selon lui, les gens de l’industrie admirent Wally Dingman pour une simple et bonne rai-son : il donne un véritable exemple de leadership.

« Il est prêt à tout. Il se souvient de tout, des moindres détails, et c’est incroyable, dit Maio. Il est le modèle que je veux suivre. »

Il s’agit d’un modèle difficile à imiter, mais c’est ça qui est important, justement. Un idéal élevé encourage les autres à s’y référer.

Demandez à Lisa Sticca de Thunder Bay Auto Parts ce qu’elle pense de Wally Dingman et elle vous parlera, sans hésiter, de son dévouement

à l’industrie du recyclage et à l’OARA, de son respect pour tous les membres de l’association et de son côté visionnaire qui

garde toujours le cap sur un avenir dont tout le monde peut tirer profit. Elle mentionne, par contre, un petit côté que certaines personnes peuvent oublier.

« Il a un étrange sens de l’humour, dit-elle. Il est facile de l’oublier, mais un bon sens de l’humour per-met souvent aux visionnaires de continuer quand les temps sont durs. » Trevor Generoux de Parkway Auto Recyclers est sans

doute celui qui décrit Dingman le mieux : « Quatre mots : intelligence, intégrité, passion et respect, énumère

Generoux. Voilà en quoi se résume Wally. »

Dedicated. Committed. Passionate. These are all words that his peers use to describe Wally Dingman. Dingman is the Chair of the Ontario Automotive Recyclers Associa-tion (OARA) and the owner of Caughill Auto Wreckers, located in Niagara-on-the-Lake, Ontario.

Don Fraser of AADCO Auto Parts sums it up, noting that Dingman gives 110 percent effort to everything he does.

“I have a great deal of respect and admiration for Wally,” says Fraser. “He’s got a great knowledge of the industry, and he has a great ability to get the central ideas across to people outside our business.”

Mary Poirier of Valley Automotive would agree. She says Dingman is fully involved in the industry, heart and soul.

“He’s got the ability to analyze documents and agreements better than any lawyer I have ever used,” says Poirer. “We need to say thank you to his wife Ingrid and their three children for lending him to the as-sociation. His work with OARA has been a tremendous benefit.”

Barb Sembay of North Queen Auto Parts also notes Dingman’s dedica-tion to promoting OARA and the automotive recycling industry as a whole.

“He’s incredibly dedicated to our association. It’s hard to believe that aside from all his work at OARA, he still finds the time he needs to run his own business,” says Sembay. “He has a serious commitment to the growth of our industry. I’ve always been impressed by the way he treats all members equally. No matter what, he’s always kind, understanding and patient.”

Mike Maio is the owner of Boston Auto Wreckers. He says that people in the industry look up to Wally Dingman for a very simple reason: he provides a true example of leadership.

“He’s always ready and prepared for anything that comes at him. It’s amazing how he’s able to remember everything, down to exact details,” says Maio. “He sets the standard that I want to reach.”

It’s a high standard to reach for, but that’s the point, really. Setting a high standard encourages others to meet it.

Ask Lisa Sticca of Thunder Bay Auto Parts for her views on Wally Ding-man, and she’ll willingly tell you about his commitment to the recycling business and OARA, his respect for every associa-tion member, and how he is a visionary, always looking to the future for the benefit of everyone. However, she also points out something that some people may forget.

“He’s got an uncanny sense of humour and wit,” says Sticca. It’s easy to lose sight of those qualities, but a good sense of humour is often what keeps a visionary going when the times get tough.

Perhaps Trevor Generoux of Parkway Auto Recyclers sums up Dingman best.

“Four words. Intelligence, integrity, passion and re-spect,” says Generoux. “That’s Wally in a nutshell.”

RECYCLER’S PASSION UN VRAI PASSIONNÉWally Dingman has what it takes to impress his peers.

Wally Dingman a l’étoffe pour surprendre ses pairs.

BY/PAR MIKE DAVEY



2011 was another great year for Automotive Recyclers of Canada (ARC), the nation’s national association of automotive recyclers.

ARC has officially signed on in support of Mothers Against Drunk Driving Canada. ARC will serve as the Title Sponsor of MADD’s 2012 Campaign 911 program.

L’année 2011 a été une autre grande année pour l’Automotive Recyclers of Canada (ARC), l’association nationale des recycleurs automobile.

L’ARC a officiellement donné son appui à Mothers Against Drunk Driv-ing Canada et sera le commanditaire principal de la campagne de MADD pour son programme 911 en 2012.

« Ce nouveau partenariat nous réjouit. Nous sommes compatibles et nos organisations partagent l’objectif commun d’améliorer la sécurité routière. Nous avons hâte de passer l’année avec MADD à titre de com-manditaire principal de leur campagne 911, dit Wally Dingman de Caughill Auto Wreckers et président d’ARC. Les membres d’ARC peuvent aussi devenir les partenaires de leur section locale de MADD Canada pour aider à sensibiliser les gens. Tous les membres d’ARC traitent des véhicules perte totale, ce qui leur permet de voir de près la destruction causée par la conduite avec facultés affaiblies. »

En juin, l’ARC a co-commandité avec le Canadian Collision Industry Forum (CCIF) un déjeûner-réunion de recycleurs, des réparateurs et des assureurs. L’objectif de ce sommet était de définir et d’établir un consen-sus sur les enjeux liés à l’utilisation de pièces recyclées en carrosserie et d’établir un plan pour les traiter.

ARC Delivers the Message ARC transmet le messageOn drunk driving, inter-industry cooperation and member recognition.

Sur la conduite avec facultés affaiblies, la coopération et la reconnaissance des membres.

The ARA award for Certified Auto Recycler of the Year

went to Lecavalier Auto Parts. Roger Fugère with

Doug Reinart, ARA President. Photo by Caryn Smith,

Automotive Recycling Magazine.

Le prix ARA pour le Recycleur automobile accrédité de l’année a

été décerné à Pièces Automobiles Lecavalier. Roger Fugère avec

Doug Reinart, président d’ARA. Photo de Caryn Smith,

Automotive Recycling Magazine.

autorecyclers.ca



“We’re very excited about this new partnership. It’s a great fit and our organizations share common goals for improved road safe-ty. We look forward to an exciting year with MADD Canada as the title sponsor to Campaign 911,” said Wally Dingman of Caughill Auto Wreckers and the ARC Chairman. “ARC Members can also partner with MADD Canada Chapters in local areas to help raise awareness. All ARC Members process total loss vehicles for the insurance indus-try and as such have plenty of wrecked vehicles that can drive home the physical devastation that can happen with impaired drivers.”

In June, ARC co-sponsored a recycler, repairer and insurer break-fast summit with the Canadian Collision Industry Forum (CCIF). The purpose was to define and establish consensus on the issues that matter to all parties concerning the use of recycled parts in collision repair and to establish a plan for addressing them.

One outcome of this meeting was clarity on the key issues and agreement between the principal stakeholders on maintaining the momentum to address them in a collaborative way. Two Recycled Parts task forces have been established to develop action plans de-signed to overcome the barriers and to exploit the opportunities identified at the meeting.

ARC would also like to congratulate two Canadian organizations that took home awards from the Automotive Recyclers Association (ARA) annual convention. The Ontario Automotive Recyclers Association and Lecavalier Auto Parts received Star Awards during a gala event held during the recent ARA Convention in Charlotte, North Carolina. OARA was named Affiliate Chapter of the Year by the ARA. Lecavalier Auto Parts was honoured as Certified Auto Recycler of the Year.

Denise Dubyk, MADD Canada National President with Wally Dingman, ARC Chairman.

Denise Dubyk, présidente nationale de MADD Canada avec Wally Dingman, président d’ARC.

Un des résultats de la réunion était la clarification des enjeux et une entente entre les intervenants principaux, lesquels étaient prêts à garder l’élan requis pour explorer les sujets de manière collaborative. Deux groupes de travail sur les pièces recyclés ont été établis afin de dévelop-per des plans d’action conçus pour surmonter les barrières et exploiter les occasions décelées pendant la réunion.

L’ARC aimerait aussi féliciter deux organisations canadiennes qui ont remporté des prix pendant le congrès annuel de l’Automotive Recyc-lers Association (ARA). L’ Ontario Automotive Recyclers Association et Pièces Automobile Lecavalier ont reçu des prix Star pendant le gala qui a eu lieu pendant le dernier congrès de l’ARA à Charlotte, en Caroline du Nord. L’OARA a été nommée Section affiliée de l’année, tandis que Pièces Automobiles Lecavalier a reçu le prix Recycleur automobile ac-crédité de l’année.

IRT 2012International Roundtable on Auto Recycling

Building on past success in Japan, Australia and

Canada, the sixth International Roundtable

Meeting will take place in Liverpool, England.

Leading international automotive recyclers and industry

officials will come together in Liverpool, one of the most

historic cities in the United Kingdom and home of the Beatles

and the world famous Albert docks. You will not want to miss

this three-day event, which includes seminars, presentations,

interactive social events, spousal program and guided tours

of local recycling facilities.

The Roundtable has the added bonus taking

place during Europe’s premier auto recycling

show, CARS, which will be the biggest trade

event ever staged for the industry in Europe.

Full details of event and the registration form are available on the IRT website at:

www.irt-autorecycling.orgContact Chris Floate, ATF Professional

t: +44 (0) 1544267140e: [email protected]

June 14-16Liverpool, England



Association Updates/ Les associations provinciales

Giving back to the communities they serve

was the theme for members of the Alber-

ta Automotive Recyclers and Dismantlers

Association (AARDA) this year. The funds

were raised through end-of-life vehicle pro-

grams, such as CAR Heaven and GM’s Cash

for Clunkers. Part of the price paid for each

vehicle comes to AARDA for allocation to

eligible charities. Ian Hope, Executive Direc-

tor of AARDA, presented $1,000 to the Heart

and Stroke Foundation of Alberta, $1,000 to

the Alberta Cancer Foundation and $2,000

to the Shock Trauma Air Rescue Service

(STARS) Foundation. Randy Montgomery,

owner of Harry’s Auto Wrecking in Grande

Prairie, presented a $1,000 donation on be-

half of AARDA to the Grande Prairie SPCA.

The SCPA in Red Deer also received $1,000,

presented by Wendy Quick, an owner at

Lake City Services in Sylvain Lake.

BCAR also gave back to the community in 2011 with charitable dona-

tions. Mothers Against Drunk Driving (MADD) was the recipient of a

cheque for $20,000 at Cambie Senior Secondary School , presented

by Neil James, BCAR Chair. The donation is in support of MADD’s

Damages program, a presentation that takes the MADD message to

high schools across the province.

Le thème cette année pour les membres de l’Alberta Automotive Recyclers and Dismantlers Association (AARDA) était : Contribuer à la com-munauté qu’ils desservent. Les fonds ont été collectés par l’entremise de programmes de véhicules hors d’usage, comme Autos-o-ciel et Des gros sous pour votre bazou de GM. Une partie de l’argent payé pour chaque véhicule a été remis à l’AARDA pour qu’elle le distribue à diverses œuvres de charité éligibles. Ian Hope, directeur général de l’AARDA, a présenté 1 000 $ à la Fondation des maladies du cœur de l’Alberta et 2 000 $ à la Fondation Shock Trau-ma Air Rescue Service (STARS). Randy Mont-gomery, propriétaire de Harry’s Auto Wrecking à Grande Prairie, a fait un don de 1 000 $ de la part de l’AARDA à la SPCA de Grande Prai-rie. La SCPA de Red Deer a aussi reçu 1 000 $, présentés par Wendy Quick, une des proprié-taires de Lake City Services à Sylvain Lake.

La BCAR a aussi fait des dons de bienfaisance à la communauté en 2011. Mothers Against Drunk Driving (MADD) a reçu un chèque de 20 000 $ à l’école secondaire Cambie Senior, présenté par Neil James, président de BCAR. Le don a été fait pour soutenir le programme Damages de MADD, une présentation qui transmet le message de MADD aux écoles secon-daires de la province.

Alberta (AARDA) l aarda.com

British Columbia (B-CAR) l ara.bc.ca

Natasha Broen (centre) and Nick Locke (right) of the Alberta Cancer Foundation receive a $1,000 donation from Ian Hope, Executive Director of AARDA. The funds will be used for cancer research in the province.

Natasha Broen (au centre) et Nick Locke (à droite) de la Fondation contre le cancer de l’Alberta ont reçu un don de 1 000 $ de Ian Hope, directeur général de l’AARDA. Les fonds seront utilisés en recherche contre le cancer.

Dalbert Livingstone from Island Auto Sup-

ply in Charlottetown presents a cheque

to the PEI Humane Society. This was just

one part of ARAAC’s $50,000 donation pro-

gram throughout 2011. ARAAC also donat-

ed to the Island Nature Trust, The Upper

Room FoodBank, IWK Children’s Hospi-

tal, Feed Nova Scotia/Foodbank and creat-

ed eight $1,000 post-secondary bursaries.

Dalbert Livingstone de Island Auto Supply présen-te un chèque à la Société pour la protection des animaux de l’Île-du-Prince-Édouard. Il s’agissait d’une partie du programme de dons de l’ARAAC, d’une valeur de 50 000 $. L’ARAAC a aussi donné à la Island Nature Trust, la banque d’alimentation Upper Room, l’hôpital pour enfants IWK, la banque d’alimentation Feed Nova Scotia et elle a créé huit bourses postsecondaires de 1 000 $.

Atlantic Canada (ARAAC) l araac.ca



It’s been a busy year for the Ontario Automo-

tive Recyclers Association (OARA). A joint

press conference was held by OARA, the Ca-

nadian Vehicle Manufacturers Association

(CVMA) and the Canadian Automobile Asso-

ciation (CAA) at Queen’s Park to call on all of

Ontario’s political parties to endorse the new-

ly developed, industry led, environmental

management system for end-of-life vehicles.

The ELV Industry Standard (ELV-IS) for en-

vironmental management was developed

by OARA and the CVMA and is designed to bring common standards

to the ELV recycling sector. The press conference was instrumental in

bringing the Association of International Auto Manufacturers of Can-

ada on board, and this led to the National White Paper on Auto Recy-

cling. This in turn led to a very successful National Forum on the Fu-

ture of Auto Recycling in Canada in Toronto in November.

OARA was also active in the support of a number of charities,

bringing their total donations to just over $1.4 million over the past

two years, supporting 60 local, regional and national charities.

Ce fut une année bouillonnante pour l’Ontario Automotive Recyclers Association (OARA). Une conférence de presse en conjonction avec l’Association canadienne des constructeurs de véhicules (ACCV) et l’Association canadienne des automobiles (CAA) à Queen’s Park a été tenue pour demander aux partis politiques ontariens de soutenir le nouveau système de gestion environnemental des VHU.

La norme ELV-IS pour la gestion envi-ronnementale a été développée par l’OARA et

l’ACCV. Elle a été conçue pour établir des normes courantes à l’industrie du recyclage des VHU. La conférence de presse a aidé à convaincre l’Association des fabricants internationaux d’automobiles du Canada à se joindre aux autres associations, ce qui a amené la création du Livre blanc sur le recyclage automobile. Celui-ci a donné lieu au Forum national sur l’avenir du recyclage automobile au Canada, tenu à Toronto en novembre.

L’OARA a aussi soutenu de nombreuses œuvres de charité, donnant plus de 1,4 million de dollars au cours des deux dernières années et soutenant 60 œuvres de charité locales, régionales et nationales.

OARA held a press conference at Queen’s Park, in conjunction with the CVMA and the CAA.

L’OARA a tenu une conférence de presse à Queen’s Park, en conjonction avec l’ACCV et le CAA.

Ontario (OARA) l oara.ca

Saskatchewan (SARA) l sgi.sk.ca

Saskatchewan’s auto recyclers came together to make history this

year. They’ve formed the Saskatchewan Automotive Recyclers As-

sociation (SARA), the first independent recycling association in the

province. Like their counterparts in British Columbia, Alberta, On-

tario, Manitoba and Atlantic Canada, Saskatchewan recyclers now

have a united voice in the industry. SARA held its first official meet-

ing in June of 2011. Draft bylaws were reviewed and approved, mem-

bership criteria established, and an interim Board of Directors elect-

ed. The new association has chosen to utilize the National Code of

Practice for Auto Recycling as its base for their membership criteria.

SARA will host the ARC national Board Meeting in April 2012.

Les recycleurs automobiles de la Saskatchewan ont formé la Saskatchewan Automotive Recyclers Association (SARA), la première association indépen-dante de recycleurs de la province. Comme leurs pendants en Colombie-Britannique, en Alberta, en Ontario, au Manitoba et dans les Maritimes, les recycleurs de la Saskatchewan possèdent maintenant une voix uniforme au sein de l’industrie. La SARA a tenu sa première réunion officielle en juin 2011. Un brouillon des règlements administratifs a été approuvé, les critères pour devenir membre ont été établis et un CA intérimaire a été élu. La nouvelle association a choisi d’utiliser le Code national en matière de recyclage auto-mobile comme critère de base pour devenir membre. La SARA accueillera la réunion nationale du conseil d’administration d’ARC en avril 2012.

Manitoba (ARM) l arm.mb.ca

The Auto Recyclers of Manitoba (ARM) hosted the national ARC

Board Meeting in Winnipeg in November. The two day event saw

tours of local recyclers and the Recyclers Central Office (RCO), an ex-

cellent meal at the forks of the historic Assiniboine and Red Rivers,

and an all day Board Meeting where a number of new initiatives and

important decisions were made. The national delegates were very

impressed with the RCO setup – one of the highest utilization rates in

Canada of Green Recycled Parts on every insurance claim proves the

system is a model that all should strive for.

La Auto Recyclers of Manitoba (ARM) a accueilli la réunion nationale du conseil d’administration d’ARC à Winnipeg, en novembre. L’événement de deux jours a compris des visites de recycleurs locaux et du Recyclers Central Office (RCO), un excellent repas à la fourche des rivières Assini-boine et Rouge et une réunion durant toute la journée lors de laquelle un grand nombre de nouvelles initiatives et de décisions importantes ont été prises. Les délégués nationaux ont été très impressionnés par le RCO. En effet, un des plus hauts taux d’utilisation de pièces recyclées au Can-ada prouve que ce système devrait servir de modèle.

Neuve. Garantie. 1500$

Porte

PorteRecyclée. Garantie. 250 $

Une différence écologique et garantie.

Sur la route. Km 247

une différence de 1250 $

L’ARPAC est un réseau de 88 membres présents à travers le Québec et offre des pièces d’autos et de camions recyclées de qualité, de provenance contrôlée, dans le respect de l’environnement. Nos pièces recyclées sont garanties et permettent d’économiser entre 50 et 75 % sur les prix des pièces neuves.

Nous sommes l ’ARPAC et nous avons la pièce qu’i l vous faut . Nos pièces sont recyclées à 100 % provenant de véhicules identiques au vôtre. La différence est qu’elles ne coûtent qu’une fraction du prix d’une neuve.

GarantiGarantiGaranti

* Le prix de la pièce recyclée est à titre indicatif. Il constitue une moyenne des prix des pièces en stock le 1er novembre 2011.

www.arpac.org

11.026 ARPAC Ad 1 - Fr. - FINAL 2.70.indd 1 11/11/11 9:49:24



Depuis sa création en 1995, la Fondation de l’ARPAC a contribué à hauteur de 393 000 $ au mieux-être des familles du Québec.

La Fondation poursuit son oeuvre humanitaire en agissant directement au-près des familles et des personnes dans le besoin. Celle-ci s’est illustrée plus particulièrement, en 2010-2011, par les actions suivantes.

Depuis le début de 2011, la Fondation Arpac a réitéré son appui aux organ-ismes qui oeuvrent à la recherche contre le cancer en supportant pour une cinquième année les marcheuses et marcheurs du Week-end pour vaincre les cancers féminins. La Fondation a prêté son soutien aux participants et partici-pantes du Cyclo défi contre le cancer de l’Hôpital général juif, du Relais pour la vie de la Société canadienne du cancer et de la Randonnée des neiges Kelly Shires. La Fondation a également appuyé la Société canadienne de la sclérose en plaque en parrainant une équipe de la Marche de l’espoir.

Dans la communauté, la Fondation est venue en aide à un père de famille victime d’un accident l’ayant laissé paraplégique en dotant sa résidence d’une plate-forme élévatrice lui permettant plus d’autonomie. Une jeune femme souffrant de sclérose en plaques sévère l’empêchant de se déplacer et de com-muniquer avec son entourage peut maintenant jouir de plus d’autonomie grâce à un appareillage de haute technologie de communication par impulsion.

La générosité des participants au tournoi de golf annuel du 4 juin 2011 au profit de la Fondation Arpac, a permis de contribuer à l’achat de l’équipement nécessaire

Since its creation in 1995, the ARPAC Foundation has contributed

$393,000 to the improvement of the well being of Quebec families.

The Foundation is continuing its humanitarian work and taking

direct action to help needy families and individuals. This was illus-

trated in 2010-2011 by a number of initiatives.

In 2011, the ARPAC Foundation reaffirmed its support for organ-

izations working in the field of cancer research by sponsoring, for

the fifth year in a row, walkers participating in the Weekend to End

Women’s Cancers. The Foundation also sponsored participants in

the Jewish General Hospital’s Ride to Conquer Cancer, the Can-

adian Cancer Society’s Relay for Life and the Kelly Shires Breast

Cancer Snow Run. The Foundation also supported the Multiple

Sclerosis Society of Canada by sponsoring a team in the MS Walk.

In the community, the Foundation came to the aid of a father

left paraplegic after an accident by funding an elevating platform

for his home to give him greater autonomy. A young woman with

severe multiple sclerosis, which made her unable to move or com-

municate with those around her, now enjoys more independence

thanks to high-tech pulse communication equipment.

The generosity of the participants in the annual golf tourna-

ment held on June 4, 2011 for the benefit of the ARPAC Foundation

Quebéc (ARPAC) l arpac.org

ARPAC 2011-2012 Board of Directors, L-R: Pierre Robitaille, Recycleur Duvernay, President; Steve Lemm, Pièces d’autos M.S., Vice-President; Patrick Veilleux, Pièces d’autos Sherbrooke, Administrator; Simon Matte, Executive Director of ARPAC; Danièle Lavigne, ARPAC Executive Assistant; Stéphane Gravel, Re-cyclage automobile Gravel Ste-Sophie, Administrator; Nathalie Boivin, Recyclage d’autos St-Lazare (1998), Administrator; Philippe Fugère, Pièces automobiles Lecavalier, Treasurer; Éric Boucher, Pièces d’autos usagées Miron, Secretary; Michel Coursol, Honorary President of the ARPAC Foundation.

Conseil d’administration de l’ARPAC 2011-2012, de gauche à droite : Pierre Robitaille, Recycleur Duvernay, pré-sident ; Steve Lemm, Pièces d’autos M.S., vice-président ; Patrick Veilleux, Pièces d’autos Sherbrooke, admin-istrateur; Simon Matte, président-directeur général de l’Arpac; Danièle Lavigne, adjointe à la direction de l’Arpac; Stéphane Gravel, Recyclage automobile Gravel Ste-Sophie, administrateur; Nathalie Boivin, Recyclage d’autos St-Lazare (1998), administratrice; Philippe Fugère, Pièces automobiles Lecavalier, trésorier; Éric Boucher, Pièces d’autos usagées Miron, secrétaire; Michel Coursol, président honoraire de la Fondation de l’Arpac.



helped make possible the purchase of the necessary equipment to

keep a 16-year-old girl with Ewing’s sarcoma in her home.

In 2010, the Foundation supported a family’s acquisition of an

elevating platform to facilitate the movements of a paralytic girl. A

low-income single-parent family with a child suffering terminal-stage

cancer received a complete set of furniture for Christmas. A school in

Abitibi was provided with specialized equipment, allowing students

with learning disorders to enjoy sports activities. A disabled person

in the Laurentian region was provided with a motorized wheelchair to

enjoy more autonomy. Since 2010, the Foundation has also been as-

sisting a 29-year-old mother and her family after the mother suffered

a stroke; she now suffers from locked-in syndrome. Work to fit out

the home for the mother’s return is being funded by the Foundation.

In November 2011, the Foundation will support the necessary

renovations to allow a teenage girl to come home after two years

of hospitalization.

Airbags

A painstaking process of certification of used airbags has been de-

veloped by ARPAC, its partners and the SAAQ, and an agreement was

made on November 11, 2011 between the SAAQ and ARPAC for the

start of a pilot project. The goal of this process is to ensure the com-

patibility of the airbag with the receiving vehicle, the integrity of the

airbags and tracking in the event of a manufacturer’s recall.

All employees who have contact with airbags as part of their work

will be obliged to successfully complete a training course. To date,

130 employees have taken this training.

The pilot project will extend for a period of three to five years.

ARPAC CO-OP

ARPAC has initiated a recycled parts cooperative project, organized

along lines similar to Agropur in the agri-food industry. ARPAC is

presently studying the feasibility of building a plant for the shredding

of metal and recovery of plastics from scrap cars. This project, esti-

mated to cost $55 million, could become a reality by the end of 2012.

Consultation Table on the Environment and Road Vehicles

Simon Matte, Executive Director of ARPAC, was named chairman of

the consultation table on the environment and road vehicles, which

was established by Recyc-Québec. This consultation table, which

brings together the main players of Quebec’s automobile industry

and their representatives across Canada, is planning the implemen-

tation of the PIEVA, an inspection and maintenance program for

vehicles eight years old and over. This program addresses Quebec’s

desire to reduce air pollutant emissions.

In addition to the PIEVA, a major concern of the consultation table will

be extended producer responsibility (EPR). Work for its implementation

will be done in consultation with the Quebec Depart-

ment of Sustainable Development, the Environment

and Parks.

A New Image

ARPAC is redefining its image through a cleaner,

more contemporary logo. Watch for our coming ads!

au maintien à domicile d’une jeune fille de 16 ans atteinte d’un sarcome d’Ewing.En 2010, la Fondation a prêté son soutien à une famille dans l’aménagement

d’une plateforme élévatrice destinée à faciliter les déplacements d’une jeune fille atteinte de paralysie. Une famille monoparentale à faibles revenus dont l’un des enfants était atteint d’un cancer en phase terminale a pu bénéficier d’un ameuble-ment complet pour la période des fêtes. De l’équipement spécialisé a été offert à une école de l’Abitibi, permettant à des élèves en difficulté d’apprentissage de jouir d’activités sportives. Une personne handicapée de la région des Lauren-tides a pu obtenir un fauteuil roulant motorisé, pour plus d’autonomie. Enfin, la Fondation soutient, depuis 2010, une jeune mère de 29 ans et sa famille suite à l’accident vasculaire cérébral dont elle a été victime, et qui souffre depuis du syndrome d’enfermement. Les travaux visant un aménagement pour le retour à domicile de cette mère de famille sont appuyés par la Fondation.

En novembre 2011, la Fondation soutiendra les travaux d’aménagement requis pour permettre à une adolescente de retourner à son domicile après 2 ans d’hospitalisation.

Coussins gonflables

Un minutieux processus de certification des coussins gonflables usagés non déployés a été élaboré par l’ARPAC, ses partenaires et la SAAQ, et une en-tente a été conclue le 11 novembre 2010 entre la SAAQ et l’ARPAC pour le démarrage d’un projet pilote. Le processus a pour but de s’assurer de la com-patibilité entre le coussin gonflable et le véhicule receveur, de l’intégrité des coussins gonflables et du suivi en cas de rappel du manufacturier.

Tous les employés qui sont en contact avec des coussins gonflables pendant leur travail devront suivre la formation avec succès. Jusqu’à main-tenant, 130 employés ont suivi la formation.

Le projet pilote s’étendra sur une période de 3 ans pouvant aller jusqu’à 5 ans.

CO-OP Arpac

L’Arpac a initié un projet de coopérative de pièces recyclées, un peu sous le modèle de ce qui se fait en agroalimentaire avec Agropur. L’ARPAC étudie pré-sentement la faisabilité de construire une usine de déchiquetage des métaux et de récupération des plastiques provenant des carcasses de véhicules. Ce projet estimé à 55 millions $ pourrait voir le jour d’ici la fin de 2012.

Table de concertation sur l’environnement et les véhicules routiers

M. Simon Matte, président-directeur général de l’Arpac, a été nommé à la présidence de la Table de concertation sur l’environnement et les véhicules routiers mise en place par Recyc-Québec. Cette Table, qui réunit les principaux acteurs de l’industrie de l’automobile du Québec et leurs repré-sentants pancanadiens, prévoit la mise en place du PIEVA, un programme d’inspection et d’entretien des véhicules de 8 ans et plus. Ce programme rejoint les préoccupations du Québec en matière de réduction des émis-sions de polluants atmosphériques.

Outre le PIEVA, la Responsabilité élargie des producteurs, la RÉP, sera au cœur des préoccupations de la Table, laquelle travaillera en étroite

collaboration avec le ministère du Développement durable, de l’Environnement et des Parcs du Québec à sa mise en œuvre.

Une nouvelle image

L’Arpac se redéfinit dans un logo plus contemporain aux formes épurées. Surveillez nos prochaines publicités !

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Window Motors, Regulators & Switches

Rear Wiper Motors

Fuel Filler Necks

Tail Lamp Circuit Boards

Fuel Pumps & Sending Units

Fuel Tanks

Fuel Tank Straps

Oil Pans

Hub & Bearing Assemblies

Strut Assemblies

Exhaust Manifolds

Distributors (Ignition)

Harmonic Balancers

Cooling Fans

Radiators

Speed Sensors

Catalytic Converters

Crankshaft Position Sensors

Upper & Lower Control Arms

Transfer Case Switches & Shift Motors

Axles 2 & 4 WD (Front & Rear)

A/C CompressorsA/C Condensers

Replacement Body Panels

Tailgates

Tail Lamps

Fenders

Leaf Springs & Shackles

Tires & Rims

Transmissions

PS PumpsDoors

Mirrors

Hinges

Chassis Parts

Intermediate Steering Shafts

Signal Lamps

Fog Lights

Head Lamps Bumpers

Grilles

Alternators & Starters

Engines

Hoods

ECM’S

Antennas

Rack & Pinions

Stabilizer BarsSpeedometer Clusters

Steering Box’s

Signal Lever Arm Assemblies

Window Motors, Regulators & Switches

Tailgate Straps & Handles

Radiator Overflow Containers & Washer Bottles

Trailing & Lateral ARMS

Doors Handles (Inner & Outer)



Lorsque des organisations décidées et aux vues similaires tra-vaillent ensemble, pour mobiliser le public et atteindre un but commun, il n’y a pas de limites aux grandes choses qu’elles peuvent accomplir. Pour preuve, ne cherchez pas plus loin que l’évènement Tire Take Back Days de 2011. Durant ces deux jours

de campagne éclair de recyclage, organisé par Ontario Tire Stewardship (OTS) et Ontario Automotive Recyclers Association (OARA), 48 000 vieux pneus ont été récupérés, ce qui empilés un sur l’autre représente 24 tours CN. Ces pneus qui autrement se seraient retrouvés dans les déchar-ges, créant des problèmes potentiels pour la santé et l’environnement, vont à la place trouver une nouvelle vie dans les édifices et les terrains de jeux ou de sports des communautés ontariennes.

Les et 27 et 28 mai, les Ontariens déposaient gratuitement leurs vieux pneus chez 64 dépositaires membres d’OARA. Le plus beau, c’est que l’incitatif pour chaque pneu déposé ainsi que les dons égalés par OARA et les dons additionnels provenant de Liberty Tire Recycling, ont été versé directement à la fondation Rayons de Soleil pour Enfants, qui réalise des rêves pour les enfants aux prises avec de graves déficiences physiques ou des maladies constituant un danger de mort. En tout, plus de 123 000 $ ont été amassés, dépassant largement l’objectif initial de 100 000 $.

En travaillant ensemble, OTS, les recycleurs de l’Ontario, et Liberty Tire démontrent que les pneus usagés et l’industrie des véhicules en fin de vie peuvent être des leaders dans la protection de l’environnement. Avec l’aide du public, nous pouvons encourager l’innovation et l’économie tout en faisant de l’Ontario un milieu de vie saint.

When dedicated and like-minded organizations work together and engage the public and achieve a common goal, there is no limit to the great things that can be accomplished. For proof, look no further than the 2011 Tire Take Back Days

event. This two-day recycling blitz, organized by Ontario Tire Steward-ship (OTS) and the Ontario Automotive Recyclers Association (OARA), recovered 48,000 old tires, which would be the height of 24 CN Tow-ers if stacked one on top of another. These tires, which could otherwise have ended up in landfills, creating potential health and environment-al hazards, are instead finding new life in buildings, playgrounds and sports fields in Ontario’s communities.

On May 27 and 28, Ontarians dropped off their old tires at 64 OARA member locations, free of charge. Best of all, the collection incentive for every tire dropped off, as well as matching donations from OARA and additional donations from Liberty Tire Recycling, went directly to the Sunshine Foundation of Canada, which makes dreams come true for children with severe physical disabilities and life-threatening ill-nesses. In total, over $123,000 was raised for charity, well exceeding the original goal of $100,000.

By working together, OTS, Ontario’s auto recyclers, and Liberty Tire are demonstrating that the used tire and end-of-life vehicle in-dustries can be leaders in environmental protection. With the public’s help, we can spur innovation and the economy while making Ontario a healthier place to live.

BY/PAR ANDREW HORSMAN, Executive Director/directeur général d’Ontario Tire Stewardship

Vieux pneus, nouvelle vie Old Tires Find New LifeOTS, OARA et Liberty Tire s’unissent

pour l’événement Tire Take Back.OTS, OARA, and Liberty Tire come together for Tire Take Back Days.

Woodbeck Auto Parts hosted the cheque presentation to the

Sunshine Foundation. Woodbeck collected

4,011 tires, more than any other location. From left to right:

Steve Fletcher, OARA executive director, Andrew Horsman,

OTS executive director, Mike Moffat, Liberty Tire Recycling, Peter Hutley, Liberty Tire Recycling, Greg Woodbeck, owner-

manager, Woodbeck Auto Parts, Shirley

Veley of the Sunshine Foundation and Bruce

Woodbeck, owner, Woodbeck Auto Parts.

Woodbeck Auto Parts à Stirling, en Ontario

accueillait la présenta-tion du chèque à la

Fondation Rayons de Soleil. Woodbeck a

recueilli 4011 pneus, plus que tout autre.De gauche à droite : Steve Fletcher, direc-teur général OARA,

Andrew Horsman, direc-teur général de l’OTS, Mike Moffat, Liberty Tire Recycling, Peter Hutley, Liberty Tire

Recycling, Greg Wood-beck, propriétaire-gérant, Auto Parts Woodbeck,

Shirley Veley de la Fondation Rayon de Soleil et Bruce

Woodbeck, propriétaire, Auto Parts Woodbeck.



Infographic/Graphique d’information

TIRE DERIVED FUEL is used as an alternative energy source in cement kilns,

pulp and paper mills and power plants.

Portable speed bumps

Ralentisseur portable

Weightlifting plates

Plaques d’haltérophilie

Tree well mats

Tours d’arbres

Rubber driveways

Allées en caoutchouc

Terrasses faites de dalles en caoutchouc

Flagstone rubber patios

Liberty Tire Recycling processed the 48,000 old tires at its plant in Brantford, Ontario. Take a look at how these tires are experiencing a second life.

Liberté Tire Recycling a traité les 48,000 pneus usagés dans son usine de Brantford, ON. Jetez un coup d’oeil à la seconde vie de ces pneus.

LE COMBUSTIBLE DÉRIVÉ DES PNEUS est utilisé comme source d’énergie alternative dans les fours à ciment, les usines de pâtes

et papiers et les centrales électriques.

CRUMB RUBBER IS USED FOR/ LA POUDRETTE DE CAOUTCHOUC EST UTILISÉE POUR

Pool decks

Terrasses de piscine

Equestrian surfaces

Sols équestres

Playground surfaces

Surfaces de jeux

Decorative landscape covers

Couvertures de paysagement

RUBBER MULCH IS USED FOR/

PAILLIS DECAOUTCHOUC

EST UTILISÉE POUR

SWITCH OUT 2011


Le programme ÉlimiMercure a connue une autre année de suc-cès incroyables grâce au dévouement et au soutien de nombreux partenaires qui contribuent à infuser de la nouveauté dans le pro-gramme, et en fait un leader dans l’industrie. En observant les succès du programme tout au long de l’année 2011, il est clair

que la réussite est le résultat de la collaboration.L’année a débuté avec beaucoup de leadership alors qu’Automobile Re-

cycleurs du Canada prenaient l’engagement de s’assurer que tous ses membres participent à un programme de retrait de mercure. Ce geste ne montre pas seulement son leadership dans la protection de l’environnement, mais encourage également la politique de tolérance zéro pour le mercure dans l’achat de ferraille, adoptée par les producteurs d’acier canadiens.

Dans la foulée de cette annonce, plusieurs recycleurs d’acier ont eux aussi commencé à appliquer une politique de tolérance zéro pour le mer-cure à l’achat de ferraille. Les divers efforts dans l’application de cette politique viennent appuyer les membres d’ARC en forcent les groupes ne répondant pas aux normes à accepter de s’y plier.

La Canadian Association of Recycling Industires travaillait de pair avec l’équipe du programme ÉlimiMercure afin de concevoir une campagne de sensibilisation destinée aux membres, pour garantir leurs succès en tant que participants et responsables de la politique de tolérance zéro. Grâce à une ad-ministration conjointe de cette compagne, le partenariat avec CARI est plus fort que jamais, ce qui permettra l’amélioration constante du programme.

Alors que ces efforts étaient déployés à travers la province, une autre initiative intéressante était mise branle à l’extrême nord. Grâce à l’appui de Boston Auto de Toronto, l’un des participants les plus chevronnés du programme, l’équipe de ÉlimiMercure a reçu une formation portant sur la manière de récupérer les interrupteurs au mercure. Ils se sont en suite dirigés vers le Nunavut. Là bas, ils ont pu travailler avec le ministère de l’Environnement afin d’étendre la collecte à toutes les communautés de ce territoire traditionnellement négligé en raison de l’éloignement.

Tout ce travail à eu lieu en fin d’année ce qui a permis à ÉlimiMercure de dépasser l’objectif de 500000 interrupteurs, pour un retrait sécuritaire de 425 kilogrammes de mercure. Ce genre de succès ne passe pas inaperçu, c’est pourquoi à l’automne 2011, Summerhill à remporté le prix ontarien Minister’s Award for Environmental Excellence pour son programme Switch Out. Al-ors que l’année tire à sa fin, l’équipe du programme ÉlimiMercure aimerait

remercier toute la communauté, les participants et les associa-tions de l’industrie, qui ont aidé à la réalisation de ce succès.

En attendant avec hâte l’arrivée de 2012, nous souhai-tons poursuivre la collaboration avec nos participants et partenaires vers une autre année couronnée de succès.

The Switch Out program has had another incredible year of achievements and results, which couldn’t have been attained without the dedication and support of numer-ous partners who help keep the program progressive, inventive and an industry leader. It is clear that collab-

orative efforts led to these achievements.The year began on an impressive note as the Automotive Recyclers

of Canada made a proactive commitment to ensure all members were actively participating. This move not only shows leadership in pro-tecting the environment, but also supports the “Zero Mercury” Scrap Purchasing Policy set out by the Canadian Steel Producers.

Various steel recyclers began enforcing the “Zero Mercury” Scrap Purchasing Policy through ramped-up communications and in some cases product and site audits. This enforcement effort supports the ARC members by leveling the playing field and forcing any group not meeting their standards to come up to speed.

Simultaneously, the Canadian Association of Recycling Industries worked with the Switch Out team to design an outreach campaign, en-suring their success as “Zero Mercury” policy participants and enforcers. The partnership with CARI will only serve to improve the program.

While these improvements were happening, another exciting initia-tive to the far north was taking place. Thanks to support from Boston Auto Wreckers in Toronto, the Switch Out team received training on how to recover mercury switches then headed to Nunavut. The program was able to work with the Department of Environment to spread col-lection infrastructure to traditionally overlooked remote communities.

All of these efforts came together late in the year to help Switch Out surpass the 500,000 switch collection landmark, representing the safe recovery of 425 kilograms of mercury and the collective efforts of more participants than ever before across Canada.

This kind of success can’t be overlooked and in the fall of 2011, Summerhill won the Minister’s Award for Environmental Excellence from the Ontario Ministry of the Environment for Switch Out. This award is given to initiatives that show excellence in pollution pre-vention, stewardship and environmental community building. As another year draws to a close, the Switch Out team would like to offer grateful thanks to the entire community from the participants to the industry associations and beyond, who have helped achieve these results. As we look forward to 2012, we can only hope for more collaboration with our participants and partners to bring about another successful year.

Les progrès du programme

Program’s ProgressPartnerships keep program progressive. La participation des partenaires, un gage de succès.

BY/PAR JANET TAYLOR, Summerhill Impact


June and Ed Wiersma and Steve Cox of Allwest Auto Parts.

June et Ed Wiersma ainsi que Steve Cox de Allwest Auto Parts.


PROFILES: COVER STORY PROFILS: EN COUVERTURE

BY/PAR MICHAEL RAINE

Ed and June Wiersma, together with Steve Cox, are leading as a team at Allwest Auto Parts.

Ed et June Wiersma ainsi que Steve Cox font équipe pour diriger Allwest Auto Parts.

Three Heads are Better than One

Trois têtes valent mieux qu’une

For many small companies, having three people share the spotlight would lead to arguments and clashing egos. However, at Allwest Auto Parts in Edmonton, having three people share the responsibility of running the busi-ness is considered a major benefit. By creating a business

relationship based on passion, respect and a clear division of respon-sibility, the husband and wife team of Ed and June Wiersma, along with general manager Steve Cox, have turned Allwest into one of the most respected auto recycling facilities in Canada.

“I think by combining three different perspectives you can become very successful because you’re not looking at a problem or an incident in one way, you have three different ways of approaching it,” says June, who manages Allwest’s finances. “We discuss new ideas, problems, trends, and not any of our ideas are disregarded, or criticized. Everybody is treated with respect and each idea is given a lot of consideration. I think it’s very fortunate to have three people who are very open-minded and receptive to different ideas.”

That, in a nutshell, is why Allwest has been in business for over 20 years and continues to evolve and build on an already excellent reputation. Ed – who founded Allwest in 1987 after a shop fire de-stroyed his previous auto recycling facility – says the only way to be successful is to be open to change. “We don’t want to be stagnant; we don’t want to do the same old, same old. We love to bring it up a notch and raise the bar,” he says. “We’re always trying to stay ahead of the latest and the greatest when it comes to tools and equipment.”

Of course, staying ahead of the curve isn’t only about equipment. A great owner recognizes the potential in his or her employees and knows how to utilize that potential. When Cox joined Allwest in 1997 as a labourer, Ed knew he had a young guy with passion, a good work ethic, and the smarts to run a business.

“He likes to analyze data and trends, and he has a passion for it,” Ed says of Cox. “He wants to be good at what he does and be the best he can be all the time.”

That passion allowed Cox to move from labourer to you-pull-it yard manager to general manager. “He now runs the whole show. I can say that I’m semi-retired,” laughs Ed.

Cox – who worked in the aftermarket business and for Can-adian Tire before joining Allwest – is quick to return the compliment saying that Ed has been a great mentor. “He’s a very smart recycler and he taught me most of what I know. One of the things he’s taught me is—this really sticks with me—he said, ‘you make your yard efficient and you have more dollars to buy cars than anyone else,’” recalls Cox. As well, he is quick

Pour plus d’une petite entreprise, le fait d’avoir trois per-sonnes qui partagent les reines serait la cause de bien des batailles d’égo. Par contre, chez Allwest Atuo Parts à Edmonton, avoir trois personnes qui partagent les responsabilités est plutôt considéré comme un atout ma-

jeur. En créant une relation d’affaires basée sur la passion, le respect, ainsi qu’une division claire des tâches, le couple Ed et June Wiersma et le directeur général Steve Cox ont fait d’Allwest l’une des entrepris-es de récupération automobile les plus respectées au Canada.

« Je pense qu’en combinant trois perspectives différentes il est possible d’avoir beaucoup de succès parce qu’on ne regarde plus les problèmes d’une seule manière, on a trois différentes approches », explique June, qui dirige les finances chez Allwest. « Nous discutons de nouvelles idées, de problèmes, de tendances sans qu’aucune de nos idées soit méprisée ou critiquée. Tout le monde est traité avec respect et chacune des idées reçoit la considération nécessaire. Je pense que c’est un avantage d’avoir trois personnes ouvertes d’esprit et respectueuses envers d’autres idées ».

Voilà, en quelques mots pourquoi Allwest est en affaire depuis plus de 20 ans et continue d’évoluer et de bâtir sur une excellente réputa-tion. Ed, qui a fondé Allwest en 1987 après qu’un incendie a détruit son ancienne entreprise de recyclage, dit que la seule façon d’avoir du succès est d’être ouvert aux changements. « On ne veut pas stagner; et faire la même vieille routine. On met la barre un peu plus haute. Nous cherchons toujours à être à l’avant-garde en matière d’outils et d’équipement ».

Bien sûr, être au-devant des tendances ne se limite pas à l’équipement. Un bon propriétaire reconnaît le potentiel de son per-sonnel et sait comment l’utiliser. Lorsque Cox s’est joint à Allwest en 1997 en tant qu’ouvrier, Ed a bien vu que c’était un jeune rempli de passion, avec une bonne éthique de travail, et la tête qu’il faut pour diriger une entreprise.

« Il aime analyser les données et les tendances, et il a de la passion ». En parlant de Cox, Ed ajoute « Il veut être bon dans ce qu’il fait et donner le meilleur de lui-même en tout temps ».

C’est cette passion qui a permis à Cox de passer d’ouvrier à gérant du libre-service, à directeur général. « Aujourd’hui, il dirige l’ensemble des opérations. Je peux dire que je suis semi-retraité », blague Ed.

Cox, qui auparavant travaillait dans le marché de l’après-vente et pour Canadian Tire, n’hésite pas à rendre le compliment, ex-pliquant que Ed a été pour lui un mentor. « C’est un recycleur très intelligent et il m’a appris presque tout ce que je sais. Une des choses qu’il m’a apprises et qui m’a marquée, est la suivante: “As-sure-toi que ton chantier soit efficace et tu auras plus d’argent


PROFILES: COVER STORY PROFILS: EN COUVERTURE

praise June saying that her work on the financial side of company is crucial to their success in the yard.

“They trust me, which is great, to make any decisions regarding the business and the operations. They know and trust I will make the right decisions, “explains Cox of Ed and June’s immense faith in his abilities. “I treat this business like it’s my own.”

That’s why, as he moved up the ranks at Allwest, Cox made it his mission to establish the company as a premier example of customer service and professionalism. “When I came onboard I wanted to definitely revamp and rethink things so that we don’t act and operate like a junkyard,” recalls Cox, pointing out that he had a very good starting point because Ed had maintained a well-organized facility. “Like anything that I personally set out to do, I want to do

pour acheter plus d’autos que n’importe qui d’autre” ». Cox est aussi prompt à faire l’éloge de June, expliquant que son travail sur le plan financier est crucial à leur suc-cès sur le chantier.

« Ils me font confiance pour prendre n’importe quelle décision concernant l’entreprise et les opérations. Ils savent que je prendrai les bonnes décisions », affirme Cox en parlant de Ed et de June. « Je traite cette entreprise comme si c’était la mienne ».

C’est pour ça qu’en gravissant les échelons de chez Allwest, Cox s’est donné comme mission de faire de la compagnie un exemple de service à la clientèle et de professionnalisme. « Lorsque je me suis joint à eux, je voulais repenser et remodeler les choses de façon à ce que l’on ne pense pas et que l’on ne fonctionne pas comme un dépotoir ».

“IT’S VERY FORTUNATE TO

HAVE THREE PEOPLE WHO

ARE VERY OPEN MINDED AND

RECEPTIVE TO DIFFERENT

IDEAS.”

« JE PENSE QUE C’EST

UN AVANTAGE D’AVOIR TROIS

PERSONNES OUVERTES

D’ESPRIT ET RESPECTUEUSES

ENVERS D’AUTRES IDÉES ».

The exterior of Allwest Auto Parts presents a clean and welcoming image.

L’extérieur de Allwest Auto Parts est propre et accueillant.

the best job that I can possibly do, and that to me is listen-ing to the customers and following their lead.”

As Ed points out, customers at an auto recycler – much like customers at a collision repair facility – often don’t arrive in a happy mood. “He’s already at a loss, his car is broken, he usually doesn’t know much about his car, so we try and be as helpful as possible,” says Ed, who has a lot of experience in this area having co-owned a repair shop in the early-80s before transitioning to auto recyc-ling. “By utilizing techniques like year, make, model and serial numbers, we can look up what kind of car the cus-tomer has, and generally figure out what his needs are.”

It’s the constantly changing nature of auto recycling that has kept Ed’s interest for nearly three decades. The types of cars that come into the yard, the parts inside, the equipment used and the processes required to do the job are all constantly evolving and only a dedicated pro-fessional can keep up. As Ed says, “It’s never boring.”

For that reason, Ed, June and Cox all agree that All-west will still be around for many years to come, leading the industry and staying ahead of the curve. “You’re always meeting new challenges and I really enjoy that,” says June at the end of the conversation. “For me personally, I definitely can see myself working in the industry for some time yet.”

Comme le mentionne Ed, le client chez un recycleur tout comme le client d’un réparateur d’auto n’arrive pas toujours de bonne humeur. « Il est déjà perdant parce que son véhicule est endommagé, habituellement il ne sait pas grand-chose sur sa voiture, donc nous nous efforçons d’être le plus utiles possible », explique Ed qui a beaucoup d’expérience dans ce domaine, après avoir été propriétaire d’une entreprise de réparation dans les années 80 avant de faire le saut vers le recyclage automobile. « En appliquant des techniques telles qu’année, marque, modèle et nu-méro de série, nous arrivons à trouver le type de véhicule et quels sont les besoins ».

C’est la nature changeante du recyclage automobile qui soutient l’intérêt de Ed depuis près de 30 ans. Le type de véhicule qui arrive sur le chantier, les pièces, l’équipement, et le processus requis pour faire le travail est en constante évolution et seul un professionnel bien appliqué peut main-tenir la cadence. Comme le dit Ed, « On ne s’ennuie jamais ».

Pour cette raison, Ed, June et Cox sont tous d’accord pour dire qu’Allwest sera en tête de l’industrie et de la vague pour encore un bon bout de temps. « On rencontre toujours de nouveaux défis et j’aime ça », ajoutait June pour conclure. « Pour ma part, je me vois travailler dans l’industrie encore un bon bout de temps ».

1216 Yonge Street, Toronto, ON M4T 1W1 T: 416-922-2448 F: 416-922-1028

We are thrilled to announce that Switch Out has collected over half a million mercury switches since the program began in 2001. We wouldn’t have been able to reach this milestone without the dedication of automotive recyclers and dismantlers across Canada – thank you for doing your part to keep the environment free of mercury.

Join Switch Out today!Now that the “Zero Mercury” scrap purchasing policy is being enforced, participating in Switch Out is more important than ever. Visit www.switchout.ca to register today, or call (416) 922-2448 ext. 286 for more information.

Switch Out is a national program dedicated to remove, collect and manage mercury containing convenience lighting switches and anti-lock brake system (ABS) sensor modules in end-of-life vehicles before they are flattened, shredded and recycled into new steel.

www.summerhillimpact.ca

Switch Out An Award-Winning Program Collects Over 500,000 Mercury Switches!

Summerhill Impact is a not-for-profit organization that delivers many of Canada’s largest and most successful environmental public engagement campaigns.

Summerhill Impact has won a Minister’s Award for Environmental Excellence for work on the Switch Out program. This award from the Ontario Ministry of the Environment recognizes initiatives that show excellence in pollution prevention, stewardship and environmental community building.


PROFILES: WOMEN OF THE INDUSTRY PROFILS: FEMME DE PROUE

Pour Lisa Ouellet, de A-Star Automotive Recyclers, faire carrière dans l’industrie du recyclage est prob-ablement la dernière chose à laquelle elle s’attendait. Malgré quelques réserves, la vision et la détermina-tion de Ouellet ont eu un impact exceptionnel sur

l’industrie et la compagnie qu’elle a appris à respecter.Avant d’être dans le recyclage automobile, Ouellet était

instructrice de premiers soins et gérait avec sa mère la plus grande entreprise privée dans le domaine en Colombie Britannique. Les choses ont changé de façon drastique en 2004. Premièrement, elles ont toutes deux décidé de vendre l’entreprise, puis quelques mois plus tard Ouellet s’est joint à son futur époux Marc pour démarrer A-Star Automotive Recyclers Ltd.

« En fait, ça m’a fait peur quand j’ai rencontré mon

For Lisa Ouellet of A-Star Automotive Recyc-lers, life in the auto recycling industry is just about the last thing she expected. Despite some initial reservations, Ouellet’s vision and deter-mination has had an outstanding impact on the

company and industry she has grown to respect. Before her introduction to auto recycling, Ouellet was

a first aid instructor trainer and ran the largest privately owned first aid agency in British Columbia with her mother. However, life changed dramatically in 2004. First, she and her mother decided to sell the company and then a few short months later Ouellet partnered with her soon-to-be hus-band Marc in operating A-Star Automotive Recyclers Ltd.

“It actually scared me when I met my husband … because it was something I did not understand,” recalls Ouellet with

Above: Lisa Ouellet and A-Star Automotive Recyclers in Prince George, British Columbia.

Ci-dessus : Lisa Ouellet et A-Star Automotive Recyclers à Prince George, en Colombie-Britannique.

From Rookie to Industry Leader

Lisa Ouellet knew nothing about auto recycling; now she’s leading the way.

De novice a chef de file

Lisa Ouellet ne connaissait rien de l’industrie; aujourd’hui, c’est elle qui pointe le chemin.



PROFILES: WOMEN OF THE INDUSTRY PROFILS: FEMME DE PROUE

a laugh. Like many people outside the industry, Ouellet’s vision of auto recycling was of backwoods junkyards and her first visit to the facility didn’t inspire much confidence.

“I went up to the auto recycler and I was absolute-ly shocked,” she remembers. “It was so dirty and you couldn’t even find a place to sit and I thought, ‘wow, I don’t know if I’m going to be able to do this.”

Undeterred, Ouellet set about ripping the place apart from top to bottom and creating a clean, organized, and inviting office.

She quickly took over the business, employees, mar-keting and health and safety side of A-Star while Marc took care of the parts, and the day-to-day operation side. In order to tackle her new job, Ouellet committed her-self to understanding the strange industry she never expected to join. “I had to learn very quickly and every-day I am still learning but I understand the industry now wholeheartedly and I stand behind it.”

Her first major project was creating a health and safe-ty program, and a policy and procedure manual for the employees. The new rules and accounts were met with some hesitation, but soon almost all of the workers were on-board. To ensure the transition was easier for the workers, Ouellet implemented an employee rewards pro-gram for those who met and exceeded the new standards.

“Our yard has never been cleaner, safer and so full of pride – our front office impresses a lot of people when they walk in – so [the employees] actually really enjoy what we’ve changed.”

The new challenge Ouellet faces is the shop’s business re-lationships with repairers. By instituting strict standards and processes for sending parts to collision shops, and by promoting a culture of clear communication between recyc-lers and repairers, Ouellet says she sees a positive future in improving the recycler/repairer relationship.

Ouellet’s transformation of A-Star has been so successful she now sits on the British Columbia’s Auto-motive Recyclers (B-CAR) executive committee, and is a Board Member of the Automotive Recyclers of Canada (ARC). With B-CAR, Ouellet is creating a health and safety manual to be used not only by automotive recyc-lers, but also by all the province’s automotive retailers.

Ouellet says it is the industry’s environmental con-sciousness that has made her so enthusiastic about auto recycling. It’s the environmental benefits that Ouellet be-lieves can change people’s perceptions of the industry.

Looking to the industry’s future, Ouellet says, “Getting everybody to work together is going to be our biggest chal-lenge but I think we can do it, I’m positive we can do it.”

One thing is certain. Ouellet will be there to work alongside her colleagues as they strive for greatness. “I’m going to stay with this industry and I can’t imagine going any other place.”

mari… parce que c’était quelque chose que je ne compren-ais pas », se rappelle Ouellet en riant. Comme bien des gens, en dehors de l’industrie, la vision de Ouellet du re-cyclage automobile était celle d’un dépotoir et sa première visite n’inspirait guère confiance.

« Je suis arrivée chez le recycleur et j’ai eu un choc », elle se rappelle. « C’était tellement sale et il n’y avait nulle part ou s’assoir, “wow, je ne sais pas si c’est pour moi!” »

Sans se décourager, Ouellet s’est mise à défaire la place de haut en bas et monter un bureau propre, organisé, et invitant.

Elle a rapidement pris l’entreprise en main, employés, marketing, et le côté santé et sécurité au travail alors que Marc s’occupait des pièces et des opérations journalières. Pour s’attaquer à son nouveau travail, Ouellet s’est enga-gée à comprendre cette étrange industrie qu’elle ne s’était jamais attendue à joindre. « J’ai dû apprendre rapidement et chaque jour j’apprends encore, par contre, aujourd’hui je la comprends et je la soutiens pleinement ».

Son premier projet d’envergure a été de créer un pro-gramme de santé et sécurité au travail ainsi qu’un manuel de politiques et de procédure pour le personnel. Les nouvelles règles ont rencontré un peu d’hésitation, mais bientôt presque tout le personnel était de la partie. Pour faciliter la transition, Ouellet a mis en place un programme incitatif pour ceux qui rencontrent ou excellent dans les nouveaux standards.

« Notre chantier n’a jamais été aussi propre, sécuritaire, et rempli de fierté, notre bureau impressionne lorsque les gens y entrent, donc [les employés] aiment les changements ».

Le nouveau défi auquel Ouellet fait face c’est la relation en-tre l’entreprise et les réparateurs. En instituant des standards et procédures stricts pour l’envoi de pièces aux carrossiers ainsi qu’en encourageant une culture de communications claires entre recycleurs et réparateurs, Ouellet voit un futur amélioré pour les relations recycleurs/réparateurs.

La transformation d’A-Star par Ouellet a été un succès, elle siège maintenant sur le comité directeur de British Columbia Automotive Recyclers (BCAR), et est aussi membre-votante d’Automotive Recyclers of Canada (ARC). Avec B-CAR, Ouel-let est en train de créer un manuel de santé et sécurité pour l’usage non seulement des recycleurs de C.-B., mais aussi pour tous les vendeurs d’automobiles de la province.

Selon Ouellet, c’est la conscience environnementale de l’industrie qui l’a rendu tellement enthousiaste au sujet du recyclage automobile. Elle croit que ce sont les bienfaits pour l’environnement qui changeront la perception qu’ont les gens de l’industrie.

En regardant vers le futur de l’industrie, Ouellet ajoute, « Encourager tout le monde à travailler ensemble sera notre plus grand défi, mais je crois que nous pouvons y arriver ».

Une chose est certaine, Ouellet sera là pour travailler de pair avec ses collègues vers de grandes choses. « Je resterai dans l’industrie, je ne m’imagine pas être ailleurs ».

« NOTRE CHANTIER N’A JAMAIS ÉTÉ AUSSI PROPRE, SÉCURITAIRE, ET REMPLI DE FIERTÉ ».

“OUR YARD HAS NEVER BEEN CLEANER, SAFER AND SO FULL OF PRIDE.”

AUTOSENDEREven though parts requested are already handled incredibly quick, we’ve found a way to make them even faster! Repeat customers can use Autosender, which lets you upload a completed estimate through QRP’s software. All private data is removed, and the request is sent through the network, eliminating the need to pick parts. It’s a quick and seamless parts acquisition solution. The responses come directly to you in your private online web box.

Contact Trisha Sembay at 416-231-8580 or 1-800-567-3207 or via e-mail at [email protected] for more information on this revolutionary tool!

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A&L Auto Recyclers Windsor, ONArnprior/Ottawa Auto Ottawa, ON Bickell Auto Parts Sault St. Marie, ONCarcone’s Auto Recycling Aurora, ONCorey Auto Wreckers London, ONDave’s Truck and Auto Parts Ottawa, ONDom’s Auto Parts Courtice, ONDoug’s Auto Parts Kingston, ON King’s Auto Wreckers Peterborough, ONLogel’s Auto Parts Kitchener, ONMaritime Auto Salvage Truro, Nova Scotia

CANADA’S LARGESTAUTO RECYCLING NETWORK

1-800-567-3207

CAR Management Solutions QRP is a network of professional automotive recyclers dedicated to providing quality recycled OEM parts and salvage solutions.

QUALITY

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PARTS

INSURANCE/FACILITIES

FOR COLLISIONQuality Replacement Parts (QRP) is our computerized inventory system. It allows real time requests with quick responses! The system is easy to use. Request a part and all members receive the request and respond in under 15 minutes with competitive quotes based on quality and availability. But that’s not all! QRP also gives you the power to obtain several different parts from different yards, all with a single mouse click!

FOR INSURERSOur total salvage management solution provides insurers with a convenient way to generate competitive returns while ensuring their total loss vehicles are handled promptly and properly.

FOR MECHANICAL REPAIRERSQRP offers you the same great functionality enjoyed by collision repairers. Request parts one at a time, and within minutes receive competitive quotes from our entire network. You can still put together an entire repair order with a single click! Don’t forget to get a quote on extended warranties!

The Right people, the Right parts, the Right solutions


Auto Recycling’s Standard Bearers

Over the last few years, the auto recycling industry has been in the process of re-branding itself. You can sense it when speaking with auto recyclers across the country. They’re no longer content being viewed as “scrap yards.” The modern auto recycling facility is a clean, organized,

and sophisticated business where quality, service, and environmental stewardship are top of mind.

Increasingly, and rightfully so, auto recyclers want the credit they deserve for being environmental leaders and providers of quality parts. As you’ll see in the following pages, Canada’s leading auto re-cyclers are constantly evolving, never satisfied with the status quo. Whether it’s the number of cars processed, the litres of fluids recycled or the dollars raised for charity, these businesses are constantly trying to outdo themselves and each other.

From these profiles, it’s obvious that resting on one’s laurels is not an option in this industry. Technological innovation and en-vironmental degradation do not wait for slow adopters. In terms of technology, these businesses have recognized where the industry is going and raced to be the first there. For the planet, they spotted their role in the environmental movement and encouraged others to join them.

Flip the page and find out how they did it.

Ceux qui portent l’étendard du standard

Depuis quelques années, l’industrie du recyclage automobile cher-che à refaire son image. C’est une chose que l’on remarque en parlant avec les recycleurs de partout à travers le pays. L’image du « chantier » ne leur convient plus. Les installations de re-cyclage automobile modernes sont des entreprises propres,

organisées et sophistiquées où le souci de l’environnement est mis de l’avant.Avec raison, les recycleurs cherchent de plus en plus à recevoir le crédit

qui leur est dû pour le leadership qu’ils démontrent dans le domaine en-vironnemental et pour la qualité de leurs pièces. Vous constaterez dans les pages qui suivent que les leaders canadiens dans le domaine du recyclage automobile sont en constante évolution, ne se contentant jamais du statu quo. Que ce soit par le nombre de voitures traitées, la quantité de fluides récupérés, ou encore le montant d’argent amassé pour des oeuvres de charité, ces entreprises cherchent toujours à se dépasser entre elles ou de façon individuelle.

Dormir sur ses lauriers n’est pas une option dans cette industrie. L’innovation technologique et la dégradation de l’environnement ne font pas de pause pour ceux qui sont lents à l’adaptation. En ce qui concerne la technologie, ces entreprises savent vers où la tendance se dirige et s’empressent pour y arriver les premières. Elles ont trouvé leur rôle dans le mouvement environnemental, et elles encouragent d’autres à les suivre.

Tournez la page pour savoir comment elles s’y prennent.


Across the country auto recyclers are turning heads with their dedication to service, quality, the environment and the community.

Partout à travers le pays, les recycleurs automobile se font remarquer pour leur service de qualité, leur souci de l’environnement et de la communauté.


RECYCLER PROFILES PROFILS DE RECYCLEUR

Pièces d’autos Tourville Inc.

Owners/ Propriétaires: Jean-Paul & Steve Hutchins

5065 Chemin Tourville

Drummondville, Quebec J2A 3Z1

T: 819-398-7000/ 866-615-7070

F: 819-398-5225

www.piecesautostourville.com

Operating on a 184,010 sq. ft. site, with 850 sq. ft. of office space and 30,000 sq. ft. of warehouse space, Pièces d’autos Tourville Inc. has 12 employees as follows: • Administrators (2) • Warehouse clerks (3) • Mechanics (2) • Dismantlers (3) • Sales staff (2)

Pièces d’autos Tourville Inc. dismantles about 1,000 vehicles each year and its delivery platform criss-crosses Quebec. The company plans to enlarge its warehouses and its reception and sales area. It joined ARPAC to benefit from an enhanced supply of damaged vehicles thanks to the networking tool developed by ARPAC, and to be associated with the professionalism of ARPAC members.

Cette entreprise est dotée d’un terrain d’une superficie de 184 010 pieds carrés, de bureaux de 850 pieds carrés et d’entrepôts totalisant 30 000 pieds carrés. Pièces d’autos Tourville compte douze employés répartis dans les catégories d’emploi suivantes : • Administrateurs (2) • Commis d’entrepôt (3) • Mécanicien (2) • Démonteurs (3) • Vendeurs (2)

L’entreprise démonte annuellement quelque 1 000 véhicules et sa plate-forme de livraison sillonne l’ensemble du territoire québécois. L’entreprise prévoit un agrandissement de ses entre-pôts et de son aire de réception et de ventes. Elle a joint l’ARPAC afin de bénéficier d’un approvisionnement de pointe en véhicule accidentés grâce aux outils de réseautage développés par l’ARPAC et de s’associer au professionnalisme de ses membres.

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Pièces d’autos J.L.M. Inc.

Owner/ Propriétaire: Jean-Louis Mauger

142 St-Hilaire, P.O. Box 338

Grande-Rivière, Quebec G0C 1V0

T: 418-385-3913/ 855-385-3913

F: 418-385-4650

This company in the Gaspé region operates on an enormous 2,956,800 sq. ft. site, with 400 sq. ft. of office space and 6,500 sq. ft. of warehouse space. Pièces d’autos J.L.M. Inc. has six employees as follows: • Administrator (1) • Warehouse clerks (2) • Dismantlers (2) • Sales staff (1)

Pièces d’autos J.L.M. Inc. dismantles about 300 vehicles a year and delivers parts within the Gaspé region. It plans to construct a building for vehicle dismantling and decon-tamination. The company joined ARPAC to benefit from a larger supply network for damaged vehicles and to uphold the level of quality and professionalism that characterizes ARPAC members.

Cette entreprise gaspésienne est située sur un vaste terrain de 2 956 800 pieds carrés. Elle est dotée de bureaux de 400 pieds carrés et d’entrepôts totalisant 6 500 pieds carrés. Pièces d’autos J.L.M. inc. compte six employés répartis dans les catégories d’emploi suivantes : • Administrateur (1) • Commis d’entrepôt (2) • Démonteurs (2) • Vendeur (1)

L’entreprise démonte annuellement quelque 300 véhicules et effectue la livraison des pièces dans la région de Gaspé. Elle projette des travaux de construction d’une bâtisse pour le démantèle-ment et la décontamination des véhicules. Elle s’est jointe à l’ARPAC afin de profiter d’un plus vaste réseau d’approvisionnement en véhicule accidentés et de maintenir le niveau de qualité et de professionnalisme qui caractérise les membres de l’ARPAC.Pi

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Rondeau pièces d’autos Inc.

Operating on a 330,000 sq. ft. site, with 600 sq. ft. of office space, this company has six employees as follows: • Administrator (1) • Warehouse clerk (1) • Mechanic and dismantler (2) • Sales staff (2)

Rondeau pièces d’autos Inc. dismantles about 250 vehicles each year in its 10,000 sq. ft. warehouse. The company re-cently upgraded its insulation and is planning to acquire tow trucks. The company delivers within a 50 kilometre area. Like the other companies that have joined ARPAC, Rondeau pièces d’autos Inc. wants to benefit from an en-hanced supply of damaged vehicles and to uphold a high professional standard.

Cette entreprise, située sur un terrain de 330 000 pieds carrés,

occupe des bureaux de 600 pieds carrés qui comptent six em-ployés répartis dans les catégories d’emploi suivantes : • Administrateur (1) • Commis d’entrepôt (1) • Mécanicien et démonteur (2) • Vendeur (2)

L’entreprise démonte annuellement quelque 250 véhicules dans ses entrepôts de 10 000 pieds carrés. Après la réalisa-tion de récents travaux d’isolation, elle prévoit sous peu l’acquisition de véhicules de remorquage. Le territoire de livrai-son de Rondeau pièces d’autos inc. couvre une cinquantaine de kilomètres. À l’instar des entreprises qui ont joint l’ARPAC, Rondeau pièces d’autos inc. souhaite bénéficier d’un plus grand approvisionnement en véhicules accidentés et mainten-ir un haut standard professionnel.

Pièces automobilesLecavalier Inc.

Owners/Propriétaire: Roger Fugère Jr. & Philippe Fugère

1448 Des Laurentides Blvd.

Laval, Quebec H7N 4Y4

T: 450-668-1880/ 800-694-1880

F: 450-669-2992

www.lecavalier.com

Owners/ Propriétaires: Roger Rondeau

250 Principale

St-Eugène d’Argentenay, Quebec G0W 1B0

T: 418-276-0000/ 888-276-3020

F: 418-276-0000

Pièces d’autos usagées Sherbrooke Inc.

Owners/ Propriétaire: Éric Veilleux & Patrick Veilleux

524 Galt St.

Sherbrooke, Quebec J1H 1Y9

T: 819-566-2226/ 800-567-3428

F: 819-823-0283

www.paus.ca

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Formerly Pièces d’autos CGN Ltd., ARPAC member./Anciennement Pièces d’autos CGN ltée, membre ARPAC. ARPAC member./ Membre ARPAC

We congratulate these two ARPAC members for their recent acquisition and thank them for their loyalty to our association. / Nous félicitons ces 2 membres ARPAC de leur récente acquisition et les remercions de leur fidélité à notre association.



No Surprises

At AADCO Auto Parts, quality parts and the environment are the bottom line.

AADCO Auto Parts was one of the participants in Tire Take Back Days.

Since opening in 1999, AADCO Auto Parts in Brampton, Ontario has been dedicated to quality, service, and environ-mental stewardship. “We deliver what we promise,” says owner Don Fraser, adding, “Green practices and customer service are the two pillars of our company.”

At AADCO, it’s all about making sure there are no bad surprises for the customer. Every part comes as described and is delivered on or before the time given. That’s because for Fraser and his staff, living up to your promises is the only way to do business.

Quality parts and timely service requires organization. AADCO’s 87,000 sq. ft. facility, where all inventory is stored, is a testament to the company’s meticulous attention to de-tail. As well, every part is inspected by the dismantler and again before being sent to the customer.

“All of our parts are quality tested and tracked to ensure the best quality product is the only product that reaches our customers,” says Fraser.

From here, customers can get quality OEM parts for prac-tically any vehicle. On the off chance that AADCO Auto Parts doesn’t have what the customer is looking for, the staff will utilize the company’s nationwide parts locating system to make sure all customers finds what they’re looking for in the shortest time possible.

A proud member of the Ontario Automotive Recyclers As-sociation (OARA), Fraser says the association’s green parts slogan, “Good for the Earth. Good for your wallet. Good for your vehicle,” sums up his core beliefs about the industry.

“Ultimately, I have a strong belief that we’re trying to leave a legacy for our kids,” explains Fraser, who is a proud father and grandfather. “That’s why AADCO has been dedi-cated to using strong environmental practices and technology since the very beginning.

With such commitment to its customers and the environ-ment, it’s no surprise that AADCO Auto Parts is a leader in a demanding and challenging industry.

By Mike Raine

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Invest in Clients

U-Pull days and new equipment are two of the ways Abe’s Auto Recycling continues to invest.

Part of the fleet at Abe’s Auto Recycling.

For more than a decade, the staff at Abe’s Auto Recycling has gone out of their way to keep customers as their num-ber one priority, while at the same time advancing the company’s environmental efforts. Located east of Toron-to in the community of Bowmanville, Ontario, Abe’s Auto Recycling offers a large number of parts on its 18 acres of land. A fully-computerized inventory, searchable through the company’s website, helps customers to find the right parts when they’re needed.

The business has made a number of changes over the years to help ensure customers receive the very best in ser-vice. Renovations in recent years have improved the physical plant, and a night shift was added in 2011 to help process vehicles more efficiently. The facility has six dismantling bays and an advanced crusher.

Abe’s Auto Recycling also runs a number “U-Pull” days throughout the year. For $39.99, customers can pull all the parts they need. Essentially, the policy is that if you can carry

it in your hands, it’s yours. Alternators, starters and tires are priced $19.99 each.

U-Pull days and new equipment are just a few of the ways owner Abe Afana continues to invest in the company and of-fer the best in service.

“One thing that you can always expect from us is profes-sional service that is fast and friendly,” says Afana. “We’re committed to our customers.”

Abe’s Auto Recycling offers free delivery and a number of different guarantee options on parts, from six months to life-time, with or without a guarantee. Abe’s Auto Recycling is a proud member of OARA, the Better Business Bureau and the Clarington Board of Trade. Afana says that they being a part of these organizations has allowed to business to closely com-ply with all environmental safeguards.

“We’re proud to be a facility that maintains or exceeds en-vironmental safeguards,” says Afana. “We’re doing whatever we can to help preserve the environment.”

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By Mike Davey

Bom

anville, Ontario

AB

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Auto R

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Old and New

Aldon Auto Salvage forges ahead to the future while preserving the best of the past.

An aerial view of Aldon Auto Salvage.

Terry Carter, owner of Aldon Auto Salvage, says the business has a fortunate location today, but that there was a time when that wasn’t so. The facility itself didn’t move, but Edmonton grew and transportation systems improved, so today Aldon Auto Salvage is very well positioned to sup-ply parts when and where they’re needed. Carter is also the Northern Alberta rep for AARDA, Alberta’s provincial recycling association.

“We’re fortunate to be in Western Canada,” says Carter. “We haven’t felt the downturn in business that some others have, and our sales have consistently grown every year.”

According to Carter, it’s not just location that aids the re-cycling operation in succeeding. It’s having great staff, and building what he calls a “Mutual Respect Network.”

“We try to maintain a good reputation at all costs. If people trust you, they know they can count on you to look after problems as they arise. Building that level of trust takes em-ployees who take pride in their jobs and place of work.”

Instilling that pride is an area where Aldon Auto Salvage excels. The staff is made up of a mix of experienced hands and new recruits, all trained on Aldon Auto Salvage internal guarantee policies. Salespeople can guarantee the right part at the right time, and Aldon Auto Salvage makes good on that promise. “We’ve got a great crew of experienced people who have been with us a long time, sometimes 20 and 25 years. Our production manager has been with us for 31 years,” says Carter. “We also support the Registered Apprenticeship Pro-gram for high school students. We’ve got some really good recruits that way.”

After 30 years in the automotive recycling industry, Carter is still inspired by the same things. “I feel really good about being in an industry that doesn’t sell people what they don’t need. We take pride in being environmental stewards,” says Carter. “We’ve always been environmentally conscientious, even before it became fashionable. Every year we learn a lit-tle more about what it means to do a better job of it.”

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Order Parts Now: 1-800-661-8814 www.aldonauto.com

By Mike Davey

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The Sum of Its Parts

Change is good at Arnprior Ottawa Auto Parts.

Brothers Alvan and Alan Aumont work together like a well-oiled machine—provided that machine has been properly drained at their Arnprior Ottawa Auto Parts. A family owned business since 1967, the brothers and their 30 dedicated em-ployees process approximately 2000 vehicles annually. Having been with the company since 1969, Alan and Alvan have culti-vated a rich expertise for all aspects of the business—and they couldn’t have done it without the strength and support of their most valuable assets: family and employees.

In spite of the decades under their belts, the Aumont broth-ers continue to see change in the industry. “We got an order for a VW radio in British Columbia,” Alan mentions when asked about trends in the industry. “A customer drove all the way from Toronto for a particular Volvo tailgate he needed.” Alan credits the culminating effects of the Internet for his newly acquired, long-distance clientele.

At a previous ARC meeting in Banff, Alberta, Alan noted a significant improvement in the interaction between the

folks involved in the industry. Alan understands his position within the auto recycling business as one part of a greater whole—a whole that involves auto body facilities, insurance companies, customers, other auto recycling facilities, the in-ternet, the environment, etc. Just as a well-oiled machine cannot operate without the cooperation of many smaller parts, so too is the Aumont’s business dependent upon others.

With a keen eye on every aspect of his business, Alan con-verts product and process into profit. “Even changing weather patterns have had an impact on business,” Alan notes. He cites the detrimental effects of flooding as an example of an unfortunate phenomenon that yields relatively untouched body parts for recycling. Like the hazardous liquids they ex-tract from vehicles, the Aumonts squeeze as much profit from every vehicle they dismantle. Higher standards, higher ex-traction, higher profits—it all translates to a better business, one that will still be standing when it’s time for their two sons, Matt and Nick, to take the reins.

Mon - Fri 8:00am to 5:00pmSaturdays 8:00am to Noon (except July, August and holiday weekends)

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Arnprior 613. 623.7361Ottawa 613. 238. 8926Toll Free 1.800.267.7386www.a-oautoparts.com

5445 Madawaska Blvd. I P.O. Box 186 Arnprior, ON K7S 3H4

Your Professional Parts Recycler for Over 45 Years.

By W. Mike Dineen

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Arnprior, O

ntarioAlvan and Alan Aumont’s sons, Matt and Nick.



Quality and Care

Boston Auto Wreckers is committed to the environment and service in Canada’s largest city.

Owner and general manager of Boston Auto Wreckers Mike Maio.

Though smaller than many of the other auto recycling facilities in Ontario, Boston Auto Wreckers is determined to be an industry leader. Sitting just five kilometres outside of downtown Toronto, owner Mike Maio says Boston is the go-to place for environment and quality-conscious drivers in Can-ada’s largest urban area.

To take their environmental stewardship to the next level, Boston has installed a new fluid extraction and storage sys-tem to ensure that no toxic chemicals – which are always a concern when dealing with vehicles – escape the dismantling facility. “We knew there was a better way and we wanted to set the reference standard in the industry,” says Maio, who became owner of Boston Auto Wreckers six years ago.

Maio’s passion for auto recycling reaches well beyond the confines of his own business. He is chair of the Ontario Auto-motive Recyclers Association (OARA) buying committee and uses his role in the association to improve image and influ-ence of the auto recycling industry.

“We’re not your auto recycler/scrap yard of yesterday, we’re an association and we have members, we have our code of practice, and we are starting a movement never seen before in the industry,” Maio states passionately.

The biggest challenge for the future, he says, is keeping up with the changing technology in vehicles, such as the in-creased presence of hybrid vehicles in recycling yards. “It won’t be just taking the car apart anymore. Now, you have to literally relearn how you take the cars apart.”

However, Maio knows that Boston, which processes a few thousand vehicles per year, will stay ahead of the curve through ongoing training and an unbeatable commitment to quality. “It’s not just buying a used auto part anymore, you’re buying a part that someone has taken off, cared for, and maintained the standard of quality.”

For Maio and the team at Boston Auto Wreckers, ensuring top quality parts and service, combined with a passion for the environment, is the only way they know how to do business.

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By Michael Raine



Working Hand in Hand

Growth in the Carcone’s business and land was founded on strong team work and dedication. The fleet at

Carcone’s Auto Recycling.

With over 33 years of experience in the automotive industry, Carcone’s is a pioneer in the Canadian auto recycling business. A second-generation owned family business, owner Michael Carcone has established a name in the business for being a leader and diversifier. In 2010, Carcone was named as one of the top 25 most influential auto recyclers, and a passion and dedication for the in-dustry is what has led him to so many accomplishments.

“There have been many sleepless nights, constantly pushing to find something else [to work on], just trying to stay on top of what’s happening in our industry in gen-eral,” Carcone says. “I attend all industry meetings and trade shows and have the support of my staff.”

In the last 33 years the company has grown to over 80,000 sq. ft of dismantling, warehousing and refinish-ing space. With no plans to stop any time soon, Carcone’s is currently in the process of expanding with another 10, 000 sq. ft. facility. This new facility is scheduled to be

built in 2012. Carcone attributes the successful growth of the company to the high quality and customer services his staff provides. He firmly believes in treating his custom-ers with respect and professionalism.

“We treat our clients the way they want to be treated. They are not just a number to us, they are the very reason we are able to open the gates and turn on the lights for business every day. We understand, we hear them and we listen to all their concerns and comments.”

As for what’s in store for Carcone’s Auto Recycling in 2012, Carcone simply wishes to maintain their top level of quality and service. He notes that the changes in the industry have been drastic, with the onset of new technolo-gies to monitor errors, as well as with OARA and the whole association working on accreditation. He hopes the auto-motive recycling industry continues to progress, making accountability easier to monitor for the customer as well as for the industry.

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ON

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Auto R

ecyclingA

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The Speed of Change

Covey’s Auto Recyclers is a champion for the collective good of auto recycling.

Derek Covey stands up for recycled auto parts.

In spite of Covey’s Auto Recyclers fixed location in Blandford, Nova Scotia, the facility may indeed be perceived as constantly in motion. Moving at the speed of change, the facility’s owner Derek Covey “holds a finger on the pulse of the industry.” And yet, in spite of being an integral fixture of an industry always trying to keep pace with changing en-vironmental standards, Covey’s 4-month old newborn and 2-year old toddler are never far from his reach: he lives dir-ectly beside the facility.

As president of the Automotive Recyclers Associa-tion of Atlantic Canada (ARAAC), board member of the Automotive Recyclers of Canada (ARC) and member of Automotive Recyclers Association (ARA), Covey is a pacesetter for auto recycling excellence. But he doesn’t approach his success with a competitive edge; rather, he appreciates the fine-tuning effects that ever-changing gov-ernment standards have upon the collective good of the entire auto recycling industry.

“People are amazed by what we do,” says Covey. Indeed, Covey himself is amazed with the forward progression of auto parts recycling. At a recent roundtable with his regional association and local auto body facilities, Covey notes a posi-tive change in attitude: “Auto body facilities now truly prefer green, recycled parts.” With Covey’s up-to-date, computerized inventory system, finding those preferred green parts has be-come that much easier for his customers.

His well-maintained, clean and tidy 14-acre facility em-ploys 12 workers recycling approximately 500 vehicles annually. Parts are backed by a 91-day in-house guarantee. Covey’s facility has benefited greatly from programs like Re-tire Your Ride, Car Heaven and Recycle Your Ride.

Though Covey remembers the easygoing, less strict times of the past—just twenty years prior—he wouldn’t think of do-ing anything differently. His commitment to lightening his facility’s environmental footprint is matched only by a very precious cargo: his children.

By W. Mike Dineen

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A Lifelong Affair

For Dominic Vetere of Dom’s Auto Parts, automotive recycling is in his blood. Dom’s team has been dealing

top-of-line vehicles, such as this 1966 Chevyseen here in December 1969, for over 40 years.

Since 1964 Dom’s Auto Parts in Courtice, Ontario has been leading the industry in service, quality and en-vironmental standards. It’s no surprise given that auto recycling is a lifelong passion for Dominic Vetere, owner of Dom’s. He literally grew up on a recycling yard with his grandfather, Dominic, who has been in the business since the early-1940s and his father, Mickey, who carried on the legacy.

Sitting on 65 acres with 32 employees, Dom’s is commit-ted to making the buying experience as easy as possible. They will ship to anywhere in the Greater Toronto Area for free and Dom’s maintains one of the largest inventor-ies in the business, which is also searchable online. In fact, Dom’s inventory is so expansive that they are adding 10,000 additional sq. ft. of space to the existing 15,000 sq. ft. warehouse.

Per year, Dom’s processes roughly 1,600 vehicles, most-ly late model, and ensures that every part is properly

handled and all fluids are extracted and recycled or reused. That’s why Dom’s is CAR-certified by the U.S.-based Auto-motive Recyclers Association and is an accredited recycler with the Ontario Automotive Recyclers Association. In or-der to receive these accreditations, Dom’s had to pass a strict environmental audit to ensure the facility is meeting or exceeding all environmental standards.

Dominic credits much of his success to his “many long-standing employees who have been with the company for 20-plus years. They’re happy employees who do a good job and know the industry.”

Dom’s commitment to excellence doesn’t end with cus-tomer service. During the 2011 Tire Back Days event, Dom’s collected about 1,300 old tires. On top of the two dol-lars for every tire that went to the Sunshine Foundation of Canada, Dom’s donated an additional dollar for every tire to the Durham chapter of Autism Ontario in honour of Dominic’s nephew Michael.

By Michael Raine

DO

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Auto Parts

Courtice, O

ntario



Uphill Effort

Hilltop Auto Wreckers lives the change it wants to see in the business.

Hilltop Auto Wreckers in Richmond Hill, Ontario—the name at first glance seems geographically obvious in its suitability. Upon further consideration, however, the word “hilltop” acknowledges the essence of this facility’s uphill efforts toward an environmentally conscious, custom-er-friendly, auto recycling business.

Vice-president and manager, Ron Mollicone, describes his Richmond Hill location as “hands-free,” wherein, “every-thing is done for the customer.” By contrast, his brother Rob’s Newmarket location—Hilltop Auto Recyclers—is geared toward the customer who likes to get his/her “hands dirty.” The choice between each location comes down to customer preference; in the same way some drivers prefer full-service at the gas station, others are happy pumping it themselves and saving a few extra bucks.

As members of the Automotive Recyclers Association, Clean Air Foundation and the Used Car Dealers Association, Hilltop is proud to be recognized as environmentally friendly

in their yearly audits. Mollicone understands the environ-mental efforts of individuals, businesses and governments as an uphill battle. He says that he looks forward to the day when the law requires that all end-of-life vehicles be recycled in legitimate, properly-equipped facilities that maintain en-vironmental standards. Ron Mollicone doesn’t regard those standards as optional.

Hilltop’s Richmond Hill location—processing about 600 vehicles annually—is primarily geared towards later model vehicles, while the facility in Newmarket focuses on earli-er model vehicles, dismantling and recycling about 1000 of them every year. All five Newmarket and nine Richmond Hill employees take pride in their environmentally conscious efforts, closely adhering to the highest standards for respons-bile automotive recycling.

At Hilltop, the peace of mind that accompanies the pur-chase of recycled auto parts is backed by a 60-day warranty and optional extended warranty.

By W. Mike Dineen

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Three Kings

A dedication to customer means King’s Auto Wreckers always plays it cards right.

King’s Auto Wreckers’ facility.

In business since 1988, King’s Auto Wreckers in Peterborough, Ontario, is proof positive that three kings can be better than just one. Owned by two Kings (Frank, Colin) and a Calder (Jamie), King’s Auto Wreckers functions with an air of quiet confidence—like a silent poker player who knows he’s holding a 3-of-a-kind hand. King’s Auto Wreck-ers partners its automotive recycling trade with the business of selling welding supplies, serving the Kawarthas, Durham Region and the Greater Toronto Area.

Keeping pace with industry demands, King’s Auto Wreck-ers has recently installed a new gas drill for safer and more efficient fluid removal from their late-model salvage vehicle inventory. An additional hoist and dismantler have also been added to the roster of equipment, in this case to accommo-date increased customer demand.

“We strive for customer excellence,” states Calder, speaking of his “cards on the table” approach to providing above-aver-age customer service.

King’s Auto Wreckers’ 20 employees are dedicated to the safe removal, careful inspection and vigorous cleaning of re-cycled automotive parts—all of which are backed by a 120-day warranty, with an additional extended warranty available for purchase. Together with recycling OEM parts and welding supplies, King’s Auto Wreckers is also in the business of sell-ing tires at an alternate location. Like they mention in their radio commercial, if what you are looking for “is rubber and holds air,” then King’s Auto Wreckers likely has it in stock.

Over the years, King’s Auto Wreckers has gone through several transformations to keep up with growing demands—including the integration of a fully-computerized inventory system. King’s Auto Wreckers is a proud member of the Auto Recyclers Association (ARA), the Ontario Auto Recyclers Association (OARA), Car Management Solutions and QRP. The requirements set out by these associations ensure that King’s Auto Wreckers is always a friend to the environment and their customers.

13 Acres of Late Model Parts. 20 Dedicated Staff Members!

All parts are cleaned, tested and ready for installation. And they come with a standard 120-day warranty, or you can choose our 1 yeAr extended wArrAnty.

1866 drummond LinePeterborough, On K9J 6x9

e. [email protected]: Jamie Calder

t. (705) 745-6289 f. (705) 745-6291

www.kingsautorecycling.com1-800-563-2423

By W. Mike Dineen

KIN

G’S

Auto W

reckersPeterborough, O

ntario



What is there to say about LKQ that hasn’t already been said? Quite a bit, as it turns out.

The last year has seen the organization advance in a number of ways.

With 23 locations across Canada, and well over 300 loca-tions in North America, LKQ’s network of stores is equipped to handle auto and truck part orders across Canada with local service. Not only does LKQ provide recycled, re-manufactured and reconditioned parts to the collision and mechanical repair industries, the company also supplies

aftermarket replacement parts through its Keystone brand. The goal is to serve as a one-stop-shop for repair products for tens of thousands of collision repair businesses, mechanical service shops and vehicle dealerships across the continent.

This year alone, LKQ has made significant investments within the Canadian market by expanding its number of locations, and by acquiring Cross Canada Body Parts and Paint Circuit. An expanded distribution network is certain to bring value to its customers, but it only tells part of the story.

The company has also increased its remanufacturing fa-cilities in Canada, with the addition of the bumper facilities in Regina, Saskatoon, Winnipeg and Toronto, and a new wheel remanufacturing facility in Trenton.

The Trenton Wheel Plant operation has been a going concern since August. It serves the Ontario, Quebec and Atlantic regions.

“We felt it was a service that we needed to offer our client base,” says Paul Reichert of LKQ. “Trenton is useful as a strategic hub, because its location allows us to leverage our

shuttling and logistics systems to get the remanufactured wheels to our customers, usually with a turnaround time of less than 48 hours.”

In a way, it’s possible to view LKQ not simply as a parts supplier, but a logistics company. The objective is to move what’s needed to where it’s needed, with the minimum of lag time in between ordering and delivery. To further real-ize that objective, LKQ recently made two changes that affect the entire operation. First, the company has added to its cross dock structure by adding additional shuttle routes and delivery vehicles. This should allow for faster and more efficient movement of parts. Second, the majority of LKQ’s Canadian operations are now on a single operating platform, and one B2B website can be used by customers to access all of Keystone’s products.

Paul Reichert points out that the single-system approach brings value to both LKQ and its core customers, allowing for the company’s ISCs to accurately view all of the products available within the shuttle trading zones.

“Our fill rates and consistent quality are setting the trends within the industry. All of our parts are wrapped and/or boxed so they arrive in the same condition as they left. Over 90 percent of the LKQ parts we sell are our own parts, where we have full control over the quality and con-sistency,” says Reichert. “Throughout the last year, we’ve gone out of our way to make sure everyone is working to-wards one system. Now, when you phone an order into one LKQ location, that yard can see everything that’s within the overnight trading zone. You get access to the largest inven-tory anybody can supply for overnight delivery.”

LKQ would like to thank the industry and all of its cus-tomers for their business and continued support. For more information, please visit lkqcorp.com.

Overnight, Every Night

LKQ moves what’s needed, where it’s needed, when it’s needed.

LKQ’s new Toronto warehouse.

Just a few of

the many thousands

of boxed and wrapped parts,

ready and awaiting customer orders.

Forkliftsare used fortransporting

heavier parts and whole pallets.

By Mike Davey

LKQ

Ont

ario

Ont

ario

Locations Servicing CanadaAFTERMARKET

Burnaby, BC ..................................(800) 663-4704Calgary, AB ....................................(888) 588-1841 Edmonton, AB ...............................(888) 417-2242Montreal, QC ..................................(800) 567-0967Ottawa, ON ....................................(800) 267-8212Regina, SK ......................................(800) 561-3594Saskatoon, SK ................................(877) 809-3924Sherbrook, QC ...............................(800) 636-8186Toronto, ON ...................................(800) 747-0601Trenton, ON ...................................(800) 267-6306Windsor, ON ..................................(800) 265-7372Winnipeg, MB (CPS) ......................(800) 465-6947

LKQ SALVAGECornwall, ON (Headline) ...............(800) 567-1814 London, ON (Shaw) ......................(888) 826-8666 Quebec City, QC (Pintendre) ........(800) 463-5158STE. Madeleine, QC (M.Robert) ....(800) 465-5253Stoney Creek, ON (Dominion) ......(800) 668-9593Winnipeg, MB (Action) .................(800)665-6651

PAINT CIRCUIT LOCATIONSNorth York, ON .............................(416) 490-8883Etobicoke, ON ...............................(416) 237-1744

Used • Rebuilt • NewWorld’s largest parts inventory to help you fi x more cars! We have added more locations to serve you better with all your automotive needs truly making us your...

“One Stop Shop”

©2012 LKQ Corporation. Visit us on the web at OrderKeystone.ca, CrossCanadaParts.com and LKQCORP.com

www.LKQCORP.com www.ORDERKEYSTONE.ca www.CROSSCANADAPARTS.com

Cross Canada CPSPaint Circuit

Keystone Cross CanadaLKQ



Looking Forward

Maritime Auto Parts celebrates 80 years of exemplary customer service.

The Maritime Auto Parts team.

It’s almost impossible to overstate Ed and Lana Mac-donald’s commitment and contribution to the auto recycling industry. Owners of Maritime Auto Parts since 1988, the MacDonalds have been instrumental in making auto recyc-ling an integral part of environmental stewardship.

Ed and Lana are both past presidents of the Automotive Recyclers Association of Atlantic (ARAAC), Ed was also founding member and previous chair of the Automotive Re-cyclers of Canada (ARC) for 15 years. As well, he was one of the driving forces behind the creation of the National Code of Practice for auto recyclers, which ensures that ARC members meet a very high environmental standard. Additionally, Ed is the only Canadian on the U.S.-based Automotive Recyc-lers Association (ARA) executive committee and will become president in 2013.

“As an individual company, and as a regional association, na-tional association and now as an international association, we have fully endorsed the responsibility of self-stewardship and

assessment of our requirements to meet environmental stan-dards, which are technically, in most cases, higher than many of the provincial and federal standards,” says Ed proudly.

Of course, Ed is quick to point out that he and Lana couldn’t do it alone, adding that, “the creativity and ability of our staff and the clear desire to serve our public,” is what has made Maritime one of the premier auto recycling facili-ties in Canada.

However, Maritime Auto Parts is certainly not an overnight success. The business, which was founded in 1932, will be cele-brating its 80th anniversary this year making it one of the oldest and most respected recycling businesses in the country.

Though Ed and Lana will be celebrating the past, they con-stantly have their eyes on the future. “I think that the future of our success, and the reason for our success, rests with our com-mitment to ethics, and responsibility to take the high road of auto recycling,” says Ed. “That’s the direction of the industrt. To make sure that we promote and develop stewardship.”

Need Auto Parts Now? Extended Warranty - one year parts + labournow available! Order parts and vehicles available from our website www.maritimeauto.com.

Toll Free: 1-800-565-7278

Original Manufactured PartsParts Locator - Canada & USAPre-tested Quality PartsRebuildable VehiclesComputerized InventoryFriendly & Prompt Service

Need Auto Parts Now?

Maritime Auto Parts

1932-20091932-201931932 0977

National Toll Free:

Truro, Nova Scotia“ Serving Canada for Over 77 Years.”

1-800-565-7278 1-800-565-7278

RECYCLERS

Since

1932!

By Michael Raine

MA

RIT

IME

Aut

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rts

Trur

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ova

Sco

tia



House of 1001 Parts

The family behind McGregor Auto Parts is still going strong after more than 50 years.

McGregor Auto Parts in St. Thomas, Ontario.

For nearly half a century, McGregor Auto Parts has been the community of St. Thomas, Ontario’s very own “House of 1001 Parts.” Since Alexander McGregor first opened the doors in 1962, the business has always been a family affair. Alexander eventually passed the shop on to his son Jim. Now, two generations later, Alexander’s grandson’s Tim and Jeff are continuing to build their family legacy.

“It’s the same building that our grandfather built,” says Jeff McGregor. “But we’ve added on to it over the years. What began as one facility has grown to include a repair shop with three bays and a dismantling shop with five bays. Our business is growing every year, and we’re up to about 20 people. This has really helped out with efficiency.”

To ensure that there is help available for each and every customer, the McGregor family was busy hiring new staff over the summer months to accommodate the steady growth they have been experiencing. Protecting the environment is always a guiding principle. Jeff and Tim explain that their

steady growth is largely due to the wide variety of vehicles available on the market. Since the McGregor family has been in business since 1962, they’ve been watching the market grow for almost 50 years. As for next year, Jeff and Tim plan to maintain their high level of efficiency and to continue to up-hold OARA’s code of practice. “We plan to keep plugging away at following the proper procedures. We strive to always keep improving our ways of recycling,” says Tim.

Additionally, charity car programs such as Retire Your Ride and Cash For Clunkers have also helped to drive more vehicles into the McGregor facility. Tim and Jeff hope that one day they might be able to pass on the business they took on from their father in 2007.

“We’ve both been in the business since we were 12, 13 years old,” says Jeff. “My wife Shelly is working by my side in the office, and my oldest son, Jon, is now working full time in our tire shop. Hopefully we’ll one day see the business hand-ed down to the fourth generation of McGregors.”

WHETHER IT’S A PLANNED OR UNEXPECTED REPAIR... WE’RE HERE!

New and used parts for all makes and models.

We use the Hotline Service Computer Inventory System for your convenience:

519-631-4801

St.Thomas, ON

House of1001 Parts

“

”

McGregor Auto Parts

• Engine & transmission installations• Licensed mechanics on site• Air conditioning repairs• Brakes

44267 ELM LINE, ST.THOMAS, [email protected]

By Anna Dawson

MC

GR

EG

OR

Auto Parts

St. Thom

as, Ontario



More than Just a Mantra

Miller’s Auto Recycling remains committed to their community.

The team at Miller’s Auto Recycling.

At Miller’s Auto Recycling in Fort Erie, Ontario, the family that started the business still believes in the bene-fits of a well-established sense of community. The facility is owned and operated by Bill, Jim, Natalie, Chris and Evan Miller. The current generation views the business as an important member of the Fort Erie community. The team at Miller’s endeavours to foster, maintain and build upon the foundations of the place they call home.

Now in its 60th year, Miller’s Auto Recycling has progressed with the auto recycling industry. Though many things have changed in the business over the years, certain things will always stay the same. “We support our community,” says the Miller family of the business’ community-minded efforts—a somewhat modest statement when seen in the context of the role the business plays in their town.

Indeed, Miller’s Auto Recycling’s efforts are more than just a mantra. Miller’s understands the value of sports

organizations and community events for bringing folks in their hometown together. As sponsors of local sports teams, the volunteer fire department and even a major sponsor of their hospital fundraising tournament, Miller’s is an in-tegral piece of Fort Erie. The company even hosted Santa Claus on their float in this year’s Santa Claus Parade, and hold several social functions throughout the year.

With a gold seal of approval from the Auto Recyclers As-sociation (ARA), and a proud member of the Ontario Auto Recyclers Association (OARA), the Summerhill group, Switch Out and CAR Management Solutions, Miller’s is a prime example of an environmentally responsible auto recycling facility.

The Miller family now in its 3rd generation, strives to be a progressive facility and continues to pay homage to the small-town, family values that have carried the busi-ness thus far.

45 acres of late model used auto parts Mechanical repairs Engine and transmission installations New and used tires Charged and tested batteries Extended warranties available

Toll Free 1-800-263-8104Tel 905-871-43541557 Bowen Rd, Fort Erie, Ontario

Auto Parts & Service Since 1952

UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAALLLLLLLLLLLLLLLLLLLLLLLLIIIIITTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYY GGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGUUUUUUUUUUUUUUUUUUUUUAAAAAAAAAAAAAAAARRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAANNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDQUALITY GUARANTEED

www.mil lersauto.cominfo@mil lersauto.com

CERTIFIEDAUTORECYCLER

By W. Mike Dineen

MIL

LER

’S A

uto

Rec

yclin

gFo

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Near North

North Queen Auto Parts takes pride in serving today’s savvy customer.

Caroline Sturk and Janet Taylor of Summerhill Impact, Barb Sembay of North Queen Auto Parts and Rebecca Spring of Summerhill Impact, during a recent visit to North Queen from CTV News.

The story of North Queen dates to early 1958, when the company was sold by Jerry Sembay to his two sons, Walter and Bob Sembay in 1969, who changed the official name of the business to North Queen Auto Parts. Today, the third-generation family-owned business is an Etobicoke landmark and business leader in the community with Bob’s children playing active roles in the business along with other family members and staff.

The company specializes in OEM and aftermarket parts for both foreign and domestic late car models, shipping all over the world, generally within two business days of the purchase date.

Bob’s daughter, Barb Sembay, head of sales and human resources believes being a part of numerous industry affilia-tions and associations has helped the business stay on top of its game. They are active members of CAR-MS as well as OARA, which Barb says helped increase their knowledge of the business and opened up dialogue with insurers, recyc-lers and repairers. The increase in communication among the

group, along with technological advancement, has ultimately been more cost-saving for the customer. According to Barb, to-day’s customer is a lot more savvy than when she first entered the business: “Customers are more educated, more demanding and less forgiving these days. We try to push for green or used parts, but customers still expect the perfect part from dealers.”

Barb says being a part of this industry also means having the responsibility to educate and provide the right informa-tion to those who are still hesitant about the purchasing aftermarket or OEM parts.

“It is about constant education. We speak to our customers about different types of parts and have flyers that will provide information and explain the whole process,” Sembay says.

After all is said and done, Sembay believes that North Queen’s long-time success has been built on having the right passion and dedication to the business, having the right tools is supplementary, “We rely on our drive and are not willing to compromise when it comes to customer satisfaction.”

70 North Queen St. Toronto, ON. M8Z 2C9Local: (416) 233-5801 | Toll Free: (888) 723-4933

www.northqueenauto.com

North Queen Auto Parts Ltd.

People And Recycled Parts You Can Count On

Proud Member of

Nation Wide Shipping Available

By Megan Ng

NO

RT

H Q

UE

EN

Auto Parts Ltd.

Toronto, Ontario



Green Guardians

Parkway Auto Recyclers wins the 2011 Switch Out contest early-bird prize. Parkway Auto

Recyclers has also recently redesigned its website.

Looking at Parkway Auto Recyclers’ exceptional record in recovering mercury switches, it is no surprise that they are the winner of the early-bird prize for the 2011 Switch Out contest. The Kitchener, Ontario facility was founded in 1963 and has remained a family business for almost 50 years. Parkway Auto Recyclers is now operated by Vic Generoux and his sons Trevor and Troy.

Together with their 10 staff, Vic, Trevor and Troy are also dedicated to customer service at their 6.5 acre facility that pro-cesses about 1,200 cars each year. To provide first-rate service, the team uses a state-of-the-art computerized inventory man-agement system that gives their customers the convenience of searching for used parts, placing an order and checking the status online. Inventory is linked with other recyclers from across North America, so if the part a customer needs isn’t available onsite, it can be easily ordered from another recycler. Access to a wide variety of parts is just another way that Park-way Auto Recyclers provides customers with exceptional service.

Parkway Auto Recyclers have been dedicated Switch Out participants since joining the program in 2006, and have recovered 1,027 mercury switches to date. Despite this im-pressive result, the Parkway team remains humble about their accomplishment. When asked what motivates his team to collect mercury switches, manager Trevor Generoux said “It’s the right thing to do; our team does what it takes to meet industry standards.” Switch removal is an integral part of vehicle decontamination at Parkway, and staff ensure that mercury containing switches, batteries, oil and other fluids are removed as soon as a vehicle arrives.

Parkway is affiliated with a number of programs and associations including ARC, OARA and Car Heaven. Trev-or has served on OARA’s Board of Directors since 2007. The Switch Out team would like to offer sincere thanks to Parkway Auto Recyclers for its ongoing commitment to the environment and their exemplary participation in the program.

Local I 519-894-1450Watts I 800-265-6464

parkwayautorecyclers.net

Monday to Friday I 8am-5pm

21 Manitou Drive I KitchenerOntario I N2C 1K9

Celebrating

Over

45 YEARS

of Great

SERVICE

& Great

QUALITY!

By Caroline Sturk, Summerhill Impact

PAR

KW

AY

Aut

o R

ecyc

lers

Kitc

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Switch OutCONTESTWINNER

2011!



Always Bright

At Sonshine Auto Parts, outstanding service and quality is just the beginning.

For nearly 20 years, Sonshine Auto Parts in Cumberland, Ontario has been an industry leader in environmental pro-tection, quality, and service.

Meeting and exceeding the strict codes and practices laid out by the Ontario Automotive Recyclers Association (OARA) and the Automotive Recyclers of Canada (ARC) is just par for the course at Sonshine. “We have just never worked any other way,” says General Manager Aaron Baker. “Cleanli-ness, organization, and protecting the environment is a team effort every day, we have a lot of pride in keeping this facility top notch shape.”

A quick look at Sonshine’s 80 acre facility proves Baker’s point. At any given time, Sonshine has between 3,800 and 4,000 vehicles on-hand, all neatly aligned, organized and raised, with all tires and chemicals stored in clean and con-tained units. Every part is tested and cleaned before being sent to the customer.

Organization and attention to detail is essential in order

to provide the kind of service customers have come to expect from Sonshine. “If you order a part in the morning, you get the part in the afternoon. If you order it in the afternoon, you get it the following morning. We’re very timely on that,” ex-plains Baker.

Sonshine even welcomed its clientele to a customer appre-ciation day for some food, prizes and a chance to learn more about auto recycling. “People who visit from outside can’t be-lieve that it’s a recycling facility because of how clean it is,” says Baker proudly.

Sonshine’s service doesn’t stop with its customers. Owner Denis Desjardins believes in helping the community and has welcomed Ottawa’s fire fighters, SWAT team and police de-partment to Sonshine’s massive property in order to conduct life-saving exercises. “We allow them to do that because it is good for them and the community,” says Baker.

For Baker, Desjardins and their 38 employees, service and attention to detail is just the beginning.

Toll Free: (888) 834-3666T: (613) 833-1200F: (613) 833-1250

2104 Dunning RdCumberland, ON K4C 1M1

www.sonshineautoparts .com“Quality Used Auto Parts!”

Specializing in late modelauto parts for all makes.

A locally owned auto recycler.

Computerized inventory and nation wide locating service.

By Michael Raine

SO

NS

HIN

E A

uto PartsC

umberland, O

ntario



Standard of Change

At Standard Auto Wreckers, forward thinking has momentum.

Standard Auto Wreckers does not remain in one place for very long. It moves at the speed of change, fuelled by innovation, education and communication. Owner David Gold’s maximum efforts to minimize environmental pollution demonstrate how one man and his team can affect change in the world.

In keeping with burgeoning demand, Standard Auto Wreckers’ most recent renovation includes a state-of-the-art fluid evacuation system.“It is the best fluid evacuation available,” says Gold of his Crow Environmental vehicle depollution system, “and the largest system in Ontario to date.” The new system will allow for a greater quantity of vehicles to be processed, while maintaining Standard Auto Wrecker’s commitment to quality control: minimum spills, minimum spray, maximum fluid extraction.

Gold believes in education. He recognizes the large seg-ment of the population that remains uninformed to the benefits of auto recycling—or even that it exists as an in-dustry at all. The doors of his Scarborough facility remain

open to the public. Gold regularly meets with insurance companies like State Farm, and welcomes visitors to his facility like the group of 70 secondary school auto shop students who came in November.

Gold truly understands the importance of communication.Perhaps that has a little something to do with his reason for hiring Nelson Beard to head his recently acquired Niagara Falls subsidiary—he holds a Masters in Education. Sales Manager Stephen Collins, a trusted employee for over 10 years, along with Business Development Manager Derek Albertini, are Standard Auto Wreckers’ eyes, ears and voice out there on the road. “We needed a presence in the field,” Gold explains in recognition of the gap he was feeling between his customers and himself.

Speaking of momentum, on the roster for the upcoming year, Gold and his colleagues have decided to start Monday mornings off with a weekly meeting to discuss the forward motion of the business.

By W. Mike Dineen

STA

ND

AR

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Wre

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sTo

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WE COVER NORTH AMERICA!

PARTS SO GOOD...THEY DESERVE A SECOND CHANCE!

www.StandardAutoWreckers.com

716-282-8212 NIAGARA FALLS, NY1-800-668-5014 TORONTO, ON

Parts Sales - Computerized InventoryTire Shop - New and Used Tires and RimsUPIC Yard - Pull the Part yourself and SaveFree Parts Days - All-You-Can-Carry Sales

Parts Sales - Computerized InventoryIndoor Dismantling Facility

Eco - Friendly RecyclingExpanded Delivery Area

Local 416-286-8686

Green Vehicle Disposal.Com

Dave Pinner of Crow Environmental and David Gold of Standard Auto Wreckers.



Constantly Improving

Thorold Auto Parts & Recyclers continues to evolve and strive to be the best.

The staff at Thorold Auto Parts & Recyclers.

After nearly 25 years in the auto recycling industry, Frank Serravalle, owner of Thorold Auto Parts & Recyclers, isn’t ready to rest on his laurels. Serravalle, who took over the business from his father in 2000, is continuously seek-ing out new ways to improve his business, whether its new environment-saving equipment or reducing delivery times.

Over the last year, Thorold Auto Parts has built a 4,000 sq. ft. addition to their dismantling facility, more than doubling their space. Serravalle says the extra room will allow him to hire three to four more dismantlers, which will mean more cars processed. “A big reason for the ex-pansion is to provide better service to the collision and mechanical industry,” says Serravalle, whose business cur-rently processes about 250 vehicles per month. “Delivery times are going to get shorter because we’re able to dismantle more cars per day.”

As well, Serravalle has installed a brand new fluid extraction system to ensure that no toxic fluids escape and harm the

environment. “We’re going to be recycling some of those fluids such as the antifreeze and washer fluid,” he notes, “bottling it and reselling it.”

Serraville adds, “With the new facility and the sophis-ticated equipment for environmental issues, we want to encourage people to dispose of their vehicless with companies that are being environmentally responsible.”

Additional renovations have been done to Thorold’s office, in part to make room for two more staff, which will “improve the quality of service to customers and the collision centres that are calling every day,” says Serravalle.

He has also equipped Thorold Auto Parts with a fleet of ten delivery trucks. “We deliver as far east as Oshawa-Bowmanville and as far west as Kitchener-Cambridge and as far north as Barrie, and we also take care of the Niagara region,” he explains.

With many changes underway, there’s no doubt that great things are in store for Thorold Auto Parts & Recyclers.

By Michael Raine

TH

OR

OLD

Auto Parts & R

ecyclers Thorold, O

ntario



Sensible Passion

Valley Automotive is a business with a conscience.

Mary Poirier of Valley

Automotive approaches auto

recycling with an air of urgency

tempered by practicality.

At Valley Automotive in Pembroke Ontario, owner and mother of three, Mary Poirier, regards her recycling ef-forts as a priority to environmental protection. Most recently, the family owned business (since 1963) received the highest score in the environmental code of practice audit. “I couldn’t have achieved it without my team,” Mary says proudly of the fourteen members of her staff—who process approximately 1000 vehicles each year.

As a successful, independent business owner, Mary finds a relevant balance divided between raw passion for recycling and sensible business skills. In spite of the linear skills and training provided by her business diploma from Algonquin College, Mary still finds herself taking detours. “I avoid cer-tain streets on the way to work,” she admits, overwhelmed by a sense of despair when she witnesses pollution.

As a board member of both ARC and OARA, Mary ap-proaches auto recycling with an air of urgency tempered by practicality. She recognizes a need for consistency of environ-

By W. Mike Dineen

VA

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mental standards, but at the same time those same standards must be attainable—without suffocating auto recyclers.

Mary understands the future of auto recycling for her own business and others as a team effort. She feels positively about the changes to the business that have come about in recent years, but is always on the lookout for new ways of spreading the word about how important auto recycling is to the future. She endeavours to increase awareness, to in-vent better methods of working with the insurance industry, to stand together with other independent business owners.

Valley Automotive’s careful balance between the traditions of the past, the practicality of the present, and the require-ments of the future can be coined by a single, important word that is so often overlooked: conscience.


INDUSTRY EVENTS ÉVÉNEMENTS DE L’INDUSTRIE

Les personnes influentes de l’industrie du recyclage automobile sont venues de partout au Canada et se sont réunies pendant deux jours en novembre pour discuter des défis et des ques-tions entourant les véhicules hors d’usage.

Il s’agissait du tout premier forum national sur l’avenir du re-cyclage automobile au Canada. Commandité par Environnement Canada et organisé par Summerhill Impact, le forum était rempli d’information utile et de prévisions des tendances, le tout présenté par quelques-uns des meilleurs cerveaux de l’industrie.

La première journée a mis l’accent sur le besoin de systèmes solides de gestion des VHU, lesquels remplaceraient l’approche ad hoc ac-tuellement en place dans le pays. Un des objectifs était de montrer les approches utilisées dans divers endroits. Les sujets discutés com-prenaient notamment les réussites et les défis de divers modèles provinciaux de gestion des VHU, les meilleures pratiques et les mé-thodes pour gérer les VHU à travers le monde ainsi que l’état actuel et l’avenir de la gestion de VHU au Canada.

Les conférenciers ont noté que, bien qu’il s’agisse d’un forum cana-dien, l’expertise internationale peut aider à construire de meilleurs systèmes au Canada. Les conférenciers comprenaient Kasper Zom de Auto Recycling Nederland Advisory (ARN); Minoru Gouko de la Japan Automotive Recyclers Association (JARA); et Michael Wilson de l’association américaine Automotive Recyclers Association (ARA). Le Canada était tout aussi bien représenté, il y avait notamment Kris-ta Friesen de Summerhill Impact; Jamessee Moulton du ministère de l’Environnement du Nunavut; Colin McKean de l’Automotive Recyc-lers Environmental Association de la Colombie-Britannique; et Claude Bourque de Recyc-Québec.

Le Code environnemental du Canadian Auto Recyclers a aussi été pré-senté comme étant une ressource qui pourrait devenir un programme d’accréditation permettant de surveiller le respect pendant un audit annuel.

En fin de journée, les participants sont allés à AADCO Auto Parts à Brampton pour une réception et une visite des lieux. Il s’agissait d’une

Movers and shakers in the automotive recycling indus-try and beyond came together from across Canada over two days in November to discuss the challenges and issues surrounding end-of-life vehicles.

This meeting was the very first National Forum on the Future of Vehicle Recycling in Canada, sponsored by Environ-ment Canada and organized by Summerhill Impact. It was two days of solid information and trend forecasting, presented by some of the best and brightest minds in the automotive recycling world.

The first day’s session focused on the need for strong end-of-life vehicle management systems to replace the ad hoc approaches that are in place across Canada. One of the goals was to enhance stakeholder knowledge of the approaches used in various jurisdictions. Topics included success-es and challenges of various provincial ELV management models within Canada, international best practices and approaches to ELV management and the current status and future of ELV management across the country.

Speakers for the first day highlighted how, although this was a Can-adian forum, we can draw on expertise from around the world to build better systems in Canada. Speakers included Kasper Zom of Auto Recyc-ling Nederland Advisory (ARN); Minoru Gouko of the Japan Automotive Recyclers Association (JARA); and Michael Wilson of the U.S. based Auto-motive Recyclers Association (ARA). Canada was well represented too, with speakers including Krista Friesen from Summerhill Impact; James-

see Moulton with the Nunavut Department of Environment; Colin McKean of the B.C. Auto-motive Recyclers Environmental Association; and Claude Bourque with Recyc-Quebec.

The Canadian Auto Recyclers’ Environmental Code was also identified as a resource that could be developed as a certification pro-

UNE PREMIÈRE NATIONALENATIONAL FIRSTELVs take centre stage at first ever

Canadian forum on vehicle recycling.Pleins feux sur les VHU pendant le tout premier

forum canadien sur le recyclage automobile.

BY/PAR MIKE DAVEY

Chris Van Rossem,

Waste Diversion Ontario and/et

Usman Valiante, Corporate

Policy Group.

Craig Bugden of/de Newfoundland

Department of Environment and

Conservation and/et Minoru Gouko of /de JARA.

Michael Wilson of/de l’ARA

and/et Richard Paul

of/de LKQ.

Kasper Zom ofAuto Recycling

Nederland Advisory, Steve Fletcher of ARC and Janet

Taylor of Summerhill Impact.Kaspar Zom d’Auto Recycling

Nederland Advisory,Steve Fletcher d’ARC et

Janet Taylor deSummerhill Impact.


INDUSTRY EVENTS ÉVÉNEMENTS DE L’INDUSTRIE

révélation pour certains. Un des représentants a remarqué : « Si une image vaut mille mots, cette visite vaut des journées entières de discussions et de présenta-tions. C’est incroyable. »

Les conférenciers de la deux-ième journée comprenaient Steve Fletcher de l’OARA et d’ARC; Mark Nantais de l’Association canadienne des constructeurs de véhicules; Ron Watkins de l’Association canadienne des producteurs d’acier; David Adams de l’Association des fabricants internationaux d’automobiles du Canada; et Dr Leonard Shaw de l’Association cana-dienne des industries du recyclage.

La deuxième journée a porté sur la manière de bien implanter une gestion des VHU au Canada. Des programmes de Responsabilité élar-gie des producteurs (REP) font partie des méthodes les plus discutées pour atteindre ce but, mais ces systèmes ont aussi des désavantages. L’Europe est souvent montrée en exemple, mais la partie discussion de la journée a révélé que la REP ne fonctionne pas aussi bien qu’on puisse le penser. « La REP ne fonctionne pas nécessairement en Europe, dit Kaspar Zom de Auto Recycling Nederland Advisory. Plus de la moitié des États membres n’atteignent pas leurs objectifs. »

L’idée même d’avoir des objectifs a été vivement critiquée pour dif-férentes raisons. Bien qu’un des délégués ait indiqué qu’un objectif donne un but à atteindre, les autres ont dit qu’il était difficile d’établir l’objectif minimal en premier lieu. Il était aussi possible que si des ob-jectifs précis doivent être atteints alors des communautés éloignées pourraient être laissées pour compte. « Si je dois atteindre un objectif, je n’irais pas m’installer au Nunavut », a dit Colin McKean de B-CAR.

Ce forum national n’a pas établi le plan exact que les recycleurs, les réparateurs, le gouvernement et les autres personnes concernées dev-ront suivre, et ce n’était pas son but. Par contre, il s’agissait d’un premier pas sur une route complexe, et de nombreuses organisations partout dans le monde suivent le chemin unique tracé par le Canada. Le Conseil canadien des ministres de l’environnement (CCME) attendait impatiem-ment les résultats du forum pour planifier une réunion qu’ils ont tenue au début du mois de décembre afin de déterminer le rôle que doivent jouer les provinces pour que les vieux véhicules soient bien gérés au Canada.

gram, in order to monitor compliance against an annual audit protocol.After the close of the day’s session, attendees were bused to AADCO

Auto Parts in Brampton for a reception and tour of the facility. It was an eye-opening experience for anyone unfamiliar with how a fully modernized auto recycling works. As one OEM representative was heard to remark “If a picture is worth a thousand words, visiting here tonight is worth an entire days worth of discussion and presentations. This is unbelievable.”

Speakers for the second day included Steve Fletcher with OARA and ARC; Mark Nantais from the Canadian Vehicle Manufacturers’ Association; Ron Watkins of the Canadian Steel Producers Associa-tion; David Adams with the Association of International Automobile Manufacturers of Canada; and Dr. Leonard Shaw, from Canadian As-sociation of Recycling Industries.

The second day’s session focused on successfully implementing respon-sible ELV management in Canada. Extended Producer Responsibility (EPR) programs are some of the most commonly discussed methods for this, but those systems also have their disadvantages. Europe is often held up as an example of how well those programs work. However, dur-ing the Open Dialogue portion of the day’s event, it was noted that EPR is not working in Europe as well as some people would like to believe.

“EPR is not necessarily working in Europe,” said Kaspar Zom of Auto Recycling Nederland Advisory. “More than half of the member states are not meeting their targets.”

The very concept of having targets came under fire as well, for a var-iety of reasons. Although one delegate did point out that having a target gives you something to aim for, others noted that there are difficulties in establishing exactly where the baseline should be in the first place. There’s also the possibility that, if peculiar targets need to be met, then remote communities may be left out of the loop.

“I’ll say this: If I’ve got to hit a target, I’m not going to go to Nunavut,” said Colin McKean of B-CAR.

This National Forum did not lay out the exact plan that recyclers, repairers, government and other concerned stakeholders will follow re-garding end-of-life vehicles, nor was it supposed to. However, what was achieved is an excellent first step along a complex road, and many enti-ties around the world are following this unique path made in Canada. The Canadian Council of Ministers of the Environment (CCME) were anxiously awaiting results from the Forum to use in a planning meeting they held in early December to determine what role the provinces must play in ensuring old vehicles are managed properly in Canada.

Colin McKean during the

Open Dialogue portion of the event.Colin McKean pendant

la partie discussion de l’événement.

Simon Matteof ARPAC and Yasmin

Tarmohamed of the Canadian Vehicle Manufacturers’

Association (CVMA).Simon Matte de l’ARPAC et

Yasmin Tarmohamed de l’Association canadienne des

constructeurs devéhicules (ACCV).

While many men across Canada pledged to

grow moustaches during November to help support research into prostate

cancer, Ed MacDonald of Maritime Auto Parts pledged to shave his off for charity. Tandis que de nombreux hommes partout au Canada ont promis de se faire pousser

une moustache en novembre pour soutenir la recherche en cancer de la

prostate, Ed MacDonald de Maritime Auto Parts a promis de

raser la sienne pour une bonne cause.


GLOBAL VIEW VUE D’ENSEMBLE

66

The 2011 Asian Automotive Environ-mental Forum (AAEF) took place at Hotel Awana in Genting, Malaysia in November. The AAEF serves as a stepping stone for Asian nations

to cooperate on environmental policies involv-ing automobiles specifically related to recycling. Every year, the forum draws together representa-tives of all aspects of the automotive value chain.

The AAEF includes a host of events and speak-ers, including a number of facility tours. These tours allow delegates to see first hand the challen-ges of processing and selling recycled auto parts, and how modern companies are meeting them.

Speakers representing Malaysia, Japan, China and Korea updated attendees on the auto industries in those countries. Delegates are primarily drawn from Asian countries, however, a number of guest speakers travel to the event to provide additional perspectives.

This year saw three guest speakers from na-tions outside of Asia. Michael E. Wilson, CEO of the Automotive Recyclers Association (ARA) spoke on “Automotive Recycling: A World of Oppor-tunities and Challenges,” while David Nolan, Executive Director of Auto Recyclers of Australia (ARAA) presented his views on “The Challenge of Achieving Responsible Environmental Management of End-of-life Vehicles in the Absence of Comprehensive Government Regulation.” The third speak-er from a country outside of Asia was myself. I spoke on “A National Approach to the Environmental Management of End-of-life Vehicles in Canada.”

I outlined for the forum why we at ARC believe that it is timely to consider a national standard with respect to ELV processing. One of the core objectives of such an approach is to implement and enforce a com-mon environmental processing standard for ELVs. This would address the single most significant problem associated with ELV recycling in Canada today. The core elements include codifying the National Code of Practice for Automotive Recyclers developed under the National Vehicle Scrappage Program (Retire Your Ride) in provincial regs; licensing or registering businesses engaged in ELV processing to ensure sector-wide compliance with that standard; and auditing and monitoring proces-sors and reporting annually on ELV recycling activity. A consultation paper intended to bring this issue to a national discussion is available at autorecyclers.ca, under the Issues tab.

The Forum was an outstanding opportunity to demonstrate the pro-active nature of the Canadian industry and to tap into the energy of the Pacific Rim countries. We are certainly doing a lot of things very right in Canada, but we also have a lot of areas that need work.

Le Asian Automotive Environmental Forum (AAEF) de 2011 a eu lieu en novembre à l’hôtel Awana à Genting, en Malaisie. Le AAEF sert de point de départ aux na-tions asiatiques pour une coopération en

matière de politiques environnementales sur le recyclage automobile. Chaque année, le forum re-groupe des représentants de toutes les étapes de la chaîne de valeur automobile.

Le AAEF comprend de nombreux événements et conférenciers, y compris des visites d’ateliers. Celles-ci permettent aux délégués de voir les défis liés au traitement et à la vente de pièces d’auto recyclées et la manière dont les entrepris-es modernes les relèvent.

Des conférenciers représentant la Malaisie, le Japon, la Chine et la Corée ont mis les par-ticipants à jour sur l’industrie de l’automobile dans leur pays respectif. Les délégués viennent surtout des pays asiatiques, mais certains conférenciers viennent de loin pour

offrir une perspective supplémentaire.Cette année, trois conférenciers de l’extérieur de l’Asie étaient

présents. Michael E. Wilson, PDG de l’Automotive Recyclers Associa-tion (ARA) a parlé du « Recyclage automobile : un monde de défis et d’occasions », tandis que David Nolan, directeur général de Auto Recyc-lers of Australia (ARAA) a exposé son point de vue sur « Le défi d’une gestion environnementalement responsable des VHU en l’absence de règlements gouvernementaux complets ». Et j’étais le troisième conférencier. J’ai discuté d’une « Approche nationale à la gestion en-vironnementale des VHU au Canada ».

J’ai décrit pourquoi, au sein d’ARC, nous croyons qu’il est temps de pen-ser à une norme nationale sur le traitement des VHU. Cette norme pallierait le plus grand problème lié au recyclage des VHU au Canada actuellement et les éléments clés comprennent : réglementer provincialement le Code de pratique nationale pour les entreprises de recyclage de véhicules dévelop-pé dans le cadre du Programme national de mise à la ferraille de véhicules (« Adieu Bazou »); octroyer des permis ou enregistrer les entreprises œuvrant dans le domaine pour assurer une conformité sectorielle; auditer les entre-prises et générer des rapports annuels sur les activités. Un document de consultation visant à créer une discussion nationale autour de ce sujet est dis-ponible sur le site Web autorecyclers.ca, sous l’onglet « Issues ».

Le forum était une occasion en or de démontrer la nature proactive de l’industrie canadienne et de tirer parti des compétences des pays asiatiques. Le Canada fait déjà de bons coups, mais nous avons encore beaucoup de travail à faire.

At the AAEF Au AAEFTaking the Canadian viewpoint worldwide. Présenter le point de vue canadien au monde entier.

BY/PAR STEVE FLETCHER

Mr./M. Takahashi of/de JARA, Steve Fletcher of/de ARC, Michael Wilson of/de ARA, Gwee Bok Wee of/de MAARA, Sung Joo Park of/de KAPRA and David Nolan of/de l’ARAA.

Mohamed Md Ibrahim of Malaysia Automotive Recyclers Association presents a speaker souvenir to Steve Fletcher.

Mohamed Md Ibrahim de la Malaysia Automotive Recyclers Association offre un article souvenir au conférencier Steve Fletcher.

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Il est bien connu dans l’industrie automobile canadienne que les relations et échanges entre recycleurs, réparateurs et assureurs ne sont pas des meilleurs. Il y a trop de friction et aucune avenue claire pour y remédier. Heureusement, les choses peuvent changer et un pays montre la voie. APR en Australie réussit à gérer les obstacles traditionnels pour améliorer

les relations entre recycleurs, réparateurs et assureurs.« Que faire dans le contexte canadien? J’adresserais les problèmes illico »,

explique Chris Daglis, directeur général chez APR.Selon Daglis, il y a huit situations à cibler pour permettre à tous les partis

d’augmenter leur efficacité et leur profitabilité. Ces problèmes ne doivent pas être gérés de façon isolée. Ils sont interdépendants et seul un processus qui les inclus tous peut avoir du succès, note t’il.

Le premier problème, c’est la qualité des pièces recyclées envoyées chez le carrossier. «Les réparateurs et les recycleurs diffèrent d’opinion en ce qui concerne la qualité,» explique Daglis. Il ajoute que les réparateurs doivent communiquer besoins et attentes, alors que les recycleurs doivent surpasser ces besoins et attentes. Selon moi, la qualité doit y être, les clients s’y at-tendent donc elle doit être fournie à chaque fois. Un client heureux génère des bénéfices multiples pour tous, affirme Daglis.

Le second problème est le service. « On a demandé aux réparateurs, de quoi ils ont besoin » explique Daglis au sujet de l’approche australienne. « J’ai parlé de la façon dont ils veulent qu’on réagisse face à leurs demandes, la fréquence des livraisons. Tout repose sur la communication et des relations qu’on entretient avec nos clients. L’élément clé est de com-

It’s no secret in the Canadian automotive industry that relation-ships and business processes between auto recyclers, repairers, and insurers are not ideal. There is too much friction and no well-defined solution to improve matters. Fortunately, this can change and one country is showing how. APR in Australia has

successfully dealt with the traditional obstacles to better recycler-re-pairer-insurer relations.

“What would I do in the Canadian market? I would address the key issues very, very quickly,” says Chris Daglis, managing director of APR.

For Daglis, there are eight key issues that must be addressed be-fore all parties improve their efficiency and profits. These issues should not be viewed and/or addressed in isolation. They are inter-connected and only a comprehensive process that deals with them all can be successful, he notes.

The first issue is the quality of recycled parts sent to collision shops. “Repairers and recyclers will have their different levels of understand-ing of quality,” says Daglis. He adds, repairers must communicate their needs and expectations while recyclers must meet and exceed those needs and expectations. “The way I see it, quality is a given, it is ex-pected by the customer. Just deliver it every time, delight the customer and the rewards are multiple for all parties,” says Daglis.

The second issue is service. “What we’ve done is ask the [repairer], ‘what do you need?’” says Daglis of the Australian approach. “I talk about how they want us to react to their requests, how frequently they

HarmonieAustralienne

Australia’s HarmonyAPR brings recyclers, repairers and insurers together.

APR – Unis recycleurs, réparateurs, et assureurs australiens dans l’harmonie.




prendre ce que le client veut et de lui offrir un produit ou un service spécifique à ses besoins. »

Troisième problème, décrire les pièces avec justesse. Ici, l’APR se fait créative.

« Nous avons centralisé le processus, tout simplement » explique Daglis. « On s’assure de traiter les demandes dans des paramètres fixes à “chaque fois”. Il en résulte plus de cohérence pour le réparateur, plus de similitude dans les prix, les temps d’attente et l’évaluation qualitative. »

Pour y arriver, l’organisation a créé l’Alternative Parts System d’APR qui répond à plus de 10 000 demandes de pièces par mois. En résu-mé, le réparateur envoie une demande à APR en incluant les détails du véhicule : numéro NIV, année de production, couleur ainsi que de bonnes photos. APR s’occupe de répondre au réparateur.

En créant un système centralisé avec des paramètres fixes pour tous, APR est certain que les demandes sont détaillées et complètes, tout en s’assurant que les pièces recyclées sont satisfaisantes ou excèdent les besoins.

Le quatrième problème est l’impact des pièces recyclées sur le cycle et l’efficacité. Pour les réparateurs, un cycle plus long représente une perte de revenue. De même, pour les compagnies d’assurance les réclamations résolues rapidement représentent des économies. Pour cette raison, on reproche souvent aux pièces recyclées de trop longs délais à la livraison et la préparation.

Ici encore, APR se démarque. Permettre aux réparateurs de n’envoyer qu’une demande alors qu’APR détermine la disponibilité de la pièce, a per-mis de réduire le temps d’attente et de rendre disponible des pièces de meilleure qualité.

Voila ce qu’APR appelle (KAMS) Key Account Management Strategy. « KAMS c’est : comprendre ce dont le client a besoin, faire les transactions avec les gestionnaires de haut niveau, et en suite bâtir une capacité opé-rationnelle qui permet de livrer la marchandise, » expliquait Daglis. Un élément clé est de déterminer à l’avance le coup des pièces et les marges de profits de manière à ne pas alourdir le cycle avec du magasinage pour obtenir les meilleurs prix. Daglis affirme que cette approche épurée a écourté le processus d’au moins une journée.

Le cinquième problème, c’est l’impact qu’ont les problèmes ci-haut men-

wish to receive deliveries - it’s all about communication and the relation-ship we have with our customers. The key thing is to understand what the customer wants and then tailor a product or a service to that specific repairer’s requirement.”

Issue three, accuracy of part description and interpretation, is where APR got innovative.

“Quite simply, we centralized the process,” explains Daglis. “We ensured that the request is dealt with within set parameters every time. The result is a consistent experience for the repairer: consistent pricing, consistent turnaround times and consistent quality grading.”

To do this, the organization created the APR Alternative Parts System, which handles over 10,000 parts requests per month. In short, repair-ers send their request to APR and include full details of the vehicle: VIN numbers, year of production, colour of the vehicle and clear photos. APR then manages the response back to the repairer.

By creating a centralized system with clearly set parameters for both parties, APR was able to ensure that requests were detailed, complete and that the recycled parts met or exceeded the needs of the repairer.

The fourth issue is the impact of recycled parts on efficiency and cycle time. For repairers, long cycle times mean lost revenue. As well, for insurance companies the sooner a claim can be closed the more money is saved. One of the traditional complaints about recycled parts is they take too long to arrive and require too much extra preparation time.

This, again, is where APR has been different. Allowing repairers to send out only one request and then having APR determine the availability and location of the most suitable parts cut a lot of time out of the process and made more quality parts available.

This forms part of what APR has branded the Key Account Man-agement Strategy (KAMS). “KAMS is about understanding exactly what the customer requires, doing the deal on parts at the most sen-ior levels, and then building an operational capability to actually deliver the product,” explains Daglis. A key point here is that deals on the costs of parts and profit margins are decided ahead of time by business owners, general managers and shop managers. That way cycle times do not suffer from excessive haggling and price shopping. Daglis says this streamlined approach has cut at least a day out of the process.

The fifth issue is straightforward and this is the impact of the above issues on the insurer. If recyclers and repair-ers can work together to make the car owner happy, then the insurer is happy.

“Ultimately, insurers have a cus-tomer or policyholder and we recyclers and repairers supply goods and servi-ces together to perform the repairs,” explains Daglis. “If we make the rest of it happen in a smooth and transpar-ent way and get better repair costs for them along the way, because of the use of reused parts and the relationship with the repairers, then we create a win for all parties.”

The diagram below details the approach at APR in the area of screening out bad quality parts and the subsequent impact on consistent take-up./ Le diagramme ci-dessous explique la démarche de l’APR pour le dépistage des pièces de mauvaise qualité et la mesure de l’impact ultérieur.

>30%

<5%

RE-CYCLERS/RE-CYCLEUR

RE-CYCLERS/RE-CYCLEUR

REPAIRER OPTIMUM/RÉPARATEUR OPTIMUM

Take-Up

APR SCREENING/DÉPISTAGE APRThe repairer sees less than 5% substandard product/Le réparateur voit moins de 5% des produits de qualité inférieure

NO SCREENING/PAS DE DÉPISTAGEMore than 30% sub standard product is experienced/Plus de 30% d'inférieurité aux normes réparateur

REPAIRER MINIMUM/RÉPARATEUR MINIMUM

Take-Up After Test Phase/

Take-up après la phase d'essai



The next two issues are very interconnected. They are margin opportunity and getting the insurer to provide an incentive for the repairer to use recycled parts. For APR, this meant creating a sys-tem in which the margin and service associated with recycled parts is comparable to new parts.

As long as the repairer makes more money with fewer headaches using a new part, there is no incentive to use a recycled part. However, if the repair-er gets competitive margin on recycled parts, then he/she is happy to use this alternative product. APR’s KAMS approach now sees repairers pull-ing reused parts into their facility. “We don’t quote parts, we just send the parts they need based on their repair estimate. Parts arrive quickly, usage is maximized, quality is ensured and service becomes a non-issue because reused parts now arrive ‘just in time,’” says Daglis.

All of the issues mentioned rely on clear communication. In order to reach a mutual agreement, all sides must voice their opinions without fear of burning bridges.

To do this, Daglis explains, APR held a series of one-on-one meet-ings with the key players in each industry. APR heard the unguarded concerns of each industry and constructed a system to address them. Because of its neutral position, APR was able to negotiate a deal that all could trust. “It’s not APR’s solution, it’s the solution of the participants and the consultative approach we take is the enabler.”

Through the APR systems, participating Australian insurers doubled their usage of reused parts – up to as high as 24 percent in one region – in the repair process resulting in tens of millions of dollars in savings every year.

On the other end, repairers increased their parts margin on reused parts from cost plus 25 percent of this cost, to an average exceeding 30 percent of the new price. Recyclers have seen substantial sales increases and are harvesting much more off each vehicle, which ultimately in-creased their profitability.

As Daglis says, there is no reason why the Canadian industry can’t experience the same results.

tionnés sur l’assureur. Lorsque recycleur et réparateur travaillent ensemble pour satisfaire le client, l’assureur est satisfait aussi.

« En fin de compte, l’assureur a aussi son client: l’assuré. Nous, recycleurs et réparateurs fournissons en-semble les matériaux et services nécessaires. » Explique Daglis. « Si nous assurons des échanges harmonieux avec un coût de réparation moindre, grâce aux pièces usagées et avons une bonne relation avec les réparateurs, alors nous créons une combinaison gagnante. »

Les deux prochains problèmes sont intimement liés : la marge de profit et convaincre l’assureur de fournir un in-citatif au réparateur pour encourager l’utilisation de pièces recyclées. Pour APR, ça voulait dire créer un système dans lequel la marge et les services associés aux pièces recyclé-es sont comparables à celui de pièces neuves.

Tant que le réparateur fait plus d’argent et a moins de maux de tête en utilisant des pièces neuves, il n’est pas encouragé à utiliser des pièces recyclées. Par contre, si le réparateur reçoit une marge compétitive sur les pièces recy-clées, alors il est heureux de ce produit alternatif. L’approche APR KAMS a encouragé des réparateurs à amener des pièces usagées dans leurs ateliers. « On ne fait pas de prix, on envoie tout simplement les pièces en se basant sur

l’estimation des réparations. Les pièces arrivent rapidement, la qualité y est et le service n’est plus un problème parce que les pièces usagées arrivent “ juste à temps,” » affirme Daglis.

Tous les problèmes cités reposent sur une bonne communication. Pour arriver à une entente mutuelle, tous les partis doivent exprimer leurs opinions sans craindre de couper les ponts.

Pour y arriver, APR a tenu une série de rencontres individuelles avec les acteurs principaux de chacune des industries. APR a écouté les craintes de chaque industrie et élaboré un système pour y répondre. Grâce à sa position neutre, APR a pu négocier une entente avec la con-fiance de tous. « Ce n’est pas la solution d’APR, mais celle de tous, et l’approche consultative est notre outil. »

Grâce aux systèmes APR, les assureurs participants ont doublé leur utilisation de pièces usagées – ce qui représente 24 pour cent dans une région avec pour résultat des dizaines de millions de dollars d’économie chaque année.

Les réparateurs, eux, ont augmenté leur profit sur les pièces usagées, du prix coutant à 25 pour cent de plus, le tout pour une moyenne ex-cédant 30 pour cent du nouveau prix. Les recycleurs ont de nouvelles ventes potentielles et bénéficient bien plus de chaque véhicule, ce qui en fin de compte augmente leur crédibilité.

Comme le dit Daglis, le marché canadien n’a aucune raison de ne pas avoir de résultats semblables.

Chris Daglis can be reached at/Chris Daglis peut être joint au :

T: 0411 743 560 Skype: chris.daglisE: [email protected]

Relationship Selling/Relation de vente

Solution Selling/Vente de solutions

Product Selling/Vente de produits

Order Taker/Preneur de commande

UNDERSTANDING THE CLIENT/COMPRENDRE LE CLIENT

HIERARCHY OF SELLING/HIÉRARCHIE DE LA VENTE

PRO-ACTIVE

PRO-ACTIF

RE-ACTIVE

RE-ACTIFS

VALUE DRIVEN

VALEUR EN TÊTE

PRICE DRIVEN

PRIX EN TÊTE

Strategic Alliance/Alliance stratégique



T echnical advances in motor vehicles are making repair much harder and more costly. This has the potential to increase instances of fraud and sub-standard repair – issues that can seriously harm the reputation of the auto recycling industry. How can the global auto recycling in-

dustry continue to improve standards, increase consumer protection and eradicate fraud, whilst keeping costs as low as possible?

Over the last 10 years the salvage marketplace has changed greatly, from being an industry that operated very locally, motor salvage went national and is now a global industry generating cash in the billions annually.

Many of the salvage codes and guidelines written over the past 15 years have focused on the unique circumstances in each individual country. Unfortunately, some of these codes fail to reflect the global nature of motor salvage. What could be outlawed in one country is allowed in another, and the motor salvage industry moves motor sal-vage across borders to the best advantage of their business.

And what can the motor salvage industry do about this?

Do nothing, watch the unlicensed and illegal operations take all the vehicles that they can, repair them cheaply and poorly, and not take any responsibility for consumer protection, while bringing the salvage industry into dis-repute and harming the public perception of this industry.

Continue to work to current national standards, without reference to other countries or salvage associations, which would have an impact locally but fail to address vehicles that are subject to cross border trading.

Continue to work locally to raise standards as much as possible, but also work globally to get more countries working towards similar standards.

To do this, the motor salvage industry needs to produce a set of guidelines, or standards, that the global salvage industry can work towards, a set of standards that give consumers the confidence to

Les progrès technologiques dans le domaine du véhicule auto-mobile rendent les réparations couteuses et complexes. Ce changement ouvre la porte à la fraude et aux réparations de basse qualité. Une situation qui peut causer des torts importants à la réputation de l’industrie du recyclage automobile. Comment

l’industrie peut-elle continuer à améliorer les standards, protéger les con-sommateurs et enrayer la fraude, tout en minimisant les coûts?

Durant la dernière décennie, le marché de la récupération a beaucoup changé. Anciennement une industrie locale, la récupération automobile est devenue nationale puis mondiale et génère aujourd’hui des millions de dol-lars annuellement.

Plusieurs des codes et règlements rédigés durant les 15 dernières années ont mis l’accent sur les particularités de chaque région. Mal-heureusement, certaines de ces règles ne répondent pas aux besoins d’une industrie mondiale. Ce qui est illégal dans une région est souvent ac-ceptable dans une autre alors que l’industrie transporte des pièces au-delà des frontières selon les besoins des entreprises.

Qu’est-ce que l’industrie de la récupération peut y faire?

Ne rien faire, observer alors que des entreprises non accréditées ou illé-gales prennent les véhicules qu’ils peuvent, offrent des réparations peu chères et de basses gammes n’acceptant aucunes des responsabilités qui leurs incombes, le tout en minant la crédibilité de l’industrie.

Continuer de travailler avec les standards nationaux actuels, sans tenir compte d’autres pays ou d’autres associations, avec pour conséquence un impact lo-cal, mais aucune incidence sur les véhicules qui traversent la frontière.

Continuer le travail local pour améliorer les standards tout en travaillant aussi au niveau international pour encourager d’autre pays à adhérer à des standards similaires.

Pour ce faire, l’industrie de la récupération automobile doit produire une liste de directives ou standards que l’industrie internationale peut aspirer à atteindre. Ce, dans le but de donner aux clients la confiance nécessaire pour acheter des

OPTION 1 OPTION 1

OPTION 2 OPTION 2

OPTION 3 OPTION 3

The case for international standards in salvage.

Un standard international pour la récupération.

BY/PAR ANDY LATHAM



purchase recycled parts or to drive a vehicle repaired using recycled parts.

The U.K.’s proposed motor salvage code of practice takes some of the best parts of all cur-rent standards and codes of practice, refined and updated to allow for cross border trad-ing, designed to be flexible enough to update when new technology or further research and testing show that changes are needed.

The code sets minimum standards, but allows for tougher local standards where applicable. For example, allowing the re-use of non-deployed airbags in the U.S. under the strict rules and protocols in place would not be allowed in the U.K. because the Code of Practice specifically excludes this practice.

The code is designed to support all legit-imate motor salvage and auto recycling operations, those that care about their individual businesses, their staff, their cus-tomers, the environment and the need to have a sustainable business plan.

An effective code of practice could avoid legislation. Governments can see the indus-try is taking responsibility for their actions, ensuring: ` more quality recycled parts

to repair vehicles ` increased consumer safety ` more repair opportunities ` reduction of repair costs ` reduction in CO2 as a direct result

of less new parts being used ` reduction of fraud ` increased numbers of

legitimate operators ` increased professionalism and customer

perception of the motor salvage industryThis can only add benefit to the body

repair and auto recycling industries. As consumers see standards being raised, they will become more comfortable purchasing repaired vehicles and recycled parts.

Head & Tail ligHTResToRaTion/

ResTauRaTion des pHaResavanT eT aRRièRe

15 minutes or less, including any wet-sanding required. That’s all the time it takes to transform any

plastic automotive lamp from dull to dazzling.

15 minutes ou moins, c’est tout le temps requis pour tansformer toute lampe automotive

de plastique en une lampe brillante.

110v, 1800rpm, extended ¾” arbors.Kit includes Heavy duty One Horse pedestal buffer, one

stitched cotton buffing wheel, one loose cottonfinishing wheel, and two compound bars.

110v, 1800rpm, extensible ¾” tonnelles. L’ensemble inclus un machine de polissage, une

plaque tournantes en cotton, une plaque tournantes polissantes et deux barres pour compound.

Can You See the Light?

Phone: 905-339-7750Toll Free: 888-228-9778

Email: [email protected]

www.sstofcanada.com

avanT

apRès

BefoRe

afTeR

Pour des renseignements

en français, S.V.P. utiliser

l’addresse courriel.

pièces recyclées ou conduire un véhicule réparé avec des pièces recyclées.

La suggestion du Royaume-Uni d’un code d’usage de la récupération englobe quelques un des meilleurs éléments de tous les codes et standards actuels. Elle les redéfinit en per-mettant les échanges outre frontière. Le tout, avec une flexibilité laissant place aux change-ments lorsque la recherche et les technologies démontrent que des changements sont de mise.

Le code établit des normes de base, tout en acceptant des normes locales plus sévères, lorsque nécessaire. Par exemple, en autorisant la réutilisation des sacs gonflables non déployés aux É.-U., en vertu de règles strictes et de proto-coles locaux, alors qu’une telle pratique ne serait pas autorisée au Royaume-Uni, étant expressé-ment interdite par leur Code of Practice.

Le code est conçu pour tenir compte de toutes les entreprises légitimes de re-cyclage automobile, toute celle qui se soucie d’elle-même, de leurs employés, clients, de l’environnement ainsi que de la nécessité d’avoir un plan d’affaire durable.

Un code de pratique efficace peut prévenir la lé-gislation alors que les gouvernements verront que l’industrie se responsabilise, ayant pour résultat : ` Pièces recyclées de meilleure qualité ` Augmentation de la sécurité des

consommateurs ` Plus de réparations ` Réduction des coûts de réparation ` Réduction des émissions de Co2 suite

à l’usage de moins de pièces neuves ` Réduction des fraudes ` Un plus grand nombre

d’entreprises légitimes ` Plus de professionnalisme et une

meilleure perception de l’industrie.Ceci ne peut qu’occasionner des avantages à

l’industrie du recyclage et de la réparation auto-mobile. Le client étant témoin d’une amélioration des standards, il sera plus à l’aise à l’achat de véhicules réparés et de pièces recyclées.

Andy Latham compliance manager for Bluecycle, one of the U.K.’s leading car salvage auction websites and online auction technology specialists.

Andy Latham est le chef de la conformité pour Bluecycle, l’un des sites internet leader au Royaume-Uni en matière d’enchères de pièces recyclées et spécialistes en technologique des enchères.

74



Neil James of Ralph’s Auto Supply, shown here receiving an environmental award from the Mayor of Richmond, was chair of the B-CAR Division of the Automotive Recyclers Association. James was frustrated that no official could explain the requirements for processing end-of-life vehicles. B-CAR took this issue to Environment Canada and the BC Ministry of Environment (MoE).

Dr. Hamdy El-Rayes de-velops the first Environ-mental Code of Practice for automotive recyclers.

British Colombia’s recyclers were trained to the CoP in 1996 in a three-day marathon training course.

In 1997, the Automotive Recyclers Environmental Association (AREA) was formed and its mission was to implement the CoP for B-CAR and non-B-CAR members. AREA and Colin McKean imple-mented changes to the CoP and with funding from B-CAR and government agencies, the CoP was tested and refined to a point where it formed the basis of the national code that we use today.

Neil James, de Ralph’s Auto Supply, recevant un prix environnemental du maire de Richmond, était président de la division B-CAR de l’Automotive Recyclers Asso-ciation. James était mécontent du fait qu’aucun agent ne pouvait expliquer les exigences réglementaires pour le traitement de VHU. B-CAR s’est adressé à Environne-ment Canada et au ministère de l’Environnement (C.-B.).

Dr Hamdy El-Rayes a développé le premier guide Code of Practice (CoP).

Les recycleurs de la Colombie-Britannique ont été formés à ce CoP en 1996 pendant un cours de formation de trois jours.

En 1997, l’Automotive Recycleurs Environmental Associa-tion (AREA) est créée pour mettre le CoP sur pied autant pour les membres de CAR que les autres. AREA et Colin McKean y apportent des changements et, avec l’aide financière de B-CAR et d’agences gouvernementales, le CoP est testé et perfectionné de manière à ce qu’il devienne la base du guide national utilisé aujourd’hui.

CAREC, le guide de bonnes pratiques de la gestion des véhicules hors usage, préparé par Canadian Auto Recycleurs, gagne en intérêt à travers le pays. Un moment de réflexion s’impose pour mettre en relief ses pionniers, comprendre son historique et les raisons de son succès.

Les démarches pour la mise sur pied de CAREC ont été entreprises il y a plus de 20 ans alors que Neil James de Ralph’s Auto Supply était pré-sident de la division B-CAR de Automotive Recycling Association. James était mécontent du fait qu’aucun représentant ne pouvait expliquer les exi-gences réglementaires pour le traitement de véhicule hors usage. B-CAR a amené le problème devant Environnement Canada et le ministère de l’Environnement de la C.-B. Avec l’aide financière de ces deux organismes; de l’ICBC, du ministère des Transports ainsi que de B-CAR, le guide Code of Practice (CoP) fut enfin développé en 1995 par Dr Hamdy El Rayes.

La première version, quoique bonne, comportait quelques difficultés : problèmes de compréhensions résultant de l’entrelacement de règles de bonnes pratiques avec les exigences légales, formulaires complexes ren-dant l’application difficile, manque d’appuis de la majorité des recycleurs qui n’étaient pas membres de B-CAR.

En 1997, James rencontre Colin McKean. McKean avait fait carrière dur-ant 20 ans au MoE, l’une de ses dernières tâches visait l’implantation de projets de prévention contre la pollution de sites industriels.

As the Canadian Auto Recyclers’ Environmental Code (CAREC) gains acceptance across the country, it’s import-ant to pause and reflect on the history and acknowledge the early pioneers and understand the elements of its ac-ceptance and success.

The process to develop CAREC began over 20 years ago when Neil James of Ralph’s Auto Supply was chair of the B-CAR Division of the Automotive Recyclers Association (ARA). James was frustrated that no official could explain the regulatory requirements for processing an end-of-life vehicle (ELV). B-CAR took this issue to Environment Canada and the BC Ministry of Environment (MoE), and with the financial assist-ance of these regulatory agencies and the Insurance Corporation of BC, Ministry of Transport and B-Car, the first Environmental Code of Prac-tice (CoP) was developed in 1995 by Dr. Hamdy El Rayes.

The first CoP was a good document; however, it was difficult to under-stand because the best management practices were interspersed with the legal requirements, impossible to implement because the forms were too complex, and was not supported by the majority of automotive recyc-lers that were not B-CAR members.

In 1997, James met Colin McKean. McKean had worked for the BC Min-istry of Environment for 20 years and one of his last projects in the ministry was the implementation of pollution prevention projects for industrial sites.

LE PARCOURS qui a MENÉ au GUIDE environnemental préparé par Canadian

Auto Recycleurs

A BRIEF HISTORYof the CanadianAuto Recyclers’

Environmental Code

The National Code of Practice has become the standard for ELVs. Here’s how it happened.

Un standard national de bonnes pratiques pour la gestion des VHU: nous y sommes parvenus.

BY/PAR STEVE FLETCHER, EXECUTIVE DIRECTOR OF ARC/OARA > DIRECTEUR GÉNÉRAL ARC / OARA

1995 1996 1997



Abbotsford, BC adopts the first CoP as a bylaw that required auto dismantlers within city limits to be certified to the CoP.

After years of lobbying by B-CAR and AREA, the B.C. Ministry of Environment enacted the Vehicle Dismant-ling and Recycling Industry Environmental Planning Regulation.

Environment Canada included the requirement that recyclers accepting Retire Your Ride (RYR) vehicles be inspected to a national CoP. The CoP was modi-fied by the Automotive Recyclers of Canada (ARC) so that it could be used by the RYR Program and inspections could be done in every province.

Now, more than 400 automotive recyclers across Canada have been certified to the CoP and the ap-proach has been embraced by ARC, Environment Canada, vehicle manufacturers and automotive dismantlers across the country. Increasingly this Canadian solution is being viewed globally as very progressive and a model for other countries.

Abbotsford (C.-B.) fut la première ville à adopter le code, stipulant que les démanteleurs d’automobiles de la ville devaient être certifiés CoP.

Après plusieurs années de pressions, B-CAR et AREA réussissent à convaincre le ministère de l’Environnement de C.-B. à promulguer la Vehicule Dismantling and Recycling Industry Environ-mental Planning Regulation.

Environnement Canada requière que les recycleurs partici-pant au programme Adieu bazou rencontrent les exigences d’un CoP national. Le CoP a été modifié par l’Automotive Recyclers of Canada (ARC) pour qu’il puisse être utilisé par le programme Adieu bazou et que les inspections puissent être effectuées dans toutes les provinces.

Plus de 400 recycleurs automobiles sont certifiés CoP et le CoP a été adopté par l’ARC, Environnement Canada, les fabricants de voitures et les démanteleurs d’automobiles dans tout le pays. De plus en plus, cette solution canadienne est perçue comme étant un modèle pour les autres pays.

Also in 1997, the Automotive Recyclers Environmental Association (AREA) was formed and its mission was to implement the CoP for B-CAR and non-B-CAR members. AREA and McKean implemented the changes to the CoP and with some funding from B-CAR and government agencies, the CoP was tested and refined to a point where it formed the basis of the national code that we use today.

James lobbied almost every city, municipality and regional district to adopt the first CoP as a prerequisite to obtain an automotive recycling licence. Fortunately, the city of Abbotsford adopted the CoP in 2000 in a bylaw that required the 11 automotive dismantlers within city limits to be certified to the CoP. As the CoP was phased in over three years in Abbotsford, it became clear that the legitimate automotive recyc-lers would have no problem meeting the CoP. It was also clear that the “fly-by-night” automotive recyclers would not meet the CoP and were therefore shut down by Abbotsford bylaw officers.

The successful implementation of the AREA CoP in Abbotsford al-lowed the industry to demonstrate to the BC Government that a regulation similar to the Abbotsford bylaw was good for the industry. After several years of lobbying by B-CAR and AREA, the BC Ministry of Environment enacted the Vehicle Dismantling and Recycling Indus-try Environmental Planning Regulation. This regulation requires all automotive dismantlers and recyclers in BC to have an Environmental Management Plan (EMP) for their facility. The AREA CoP was easily modified to meet the new legal requirements for an EMP.

The next breakthrough for the CoP was in 2008. Environment Can-ada included the requirement that recyclers accepting Retire Your Ride (RYR) vehicles be inspected to a national CoP. The key to the success of Environment Canada’s program was that they provided funding for training as well as on-site inspections. Now, more than 400 automotive recyclers across Canada have been certified to the CoP. Increasingly this solution is being viewed as a model for other countries.

The development and expansion of the CoP has come a long way since its start over 20 years ago. The primary reason that the CoP has been successful is its acceptance and support by the automotive recycling industry. Without the ongoing support of the industry, the first CoP envisioned by Neil James in the early 1990s would never have been developed or implemented.

Toujours en 1997, l’Automotive Recycleurs Environmental Association (AREA) voit le jour avec pour mission la mise sur pied de CoP autant pour les membres de CAR que pour ceux qui ne l’étaient pas. AREA et McKean apportent des changements au CoP et avec l’aide financière de B-CAR et d’agences gouvernementales, le CoP est mis à l’épreuve et perfectionné de manière à ce qu’il devienne la base du guide national en usage aujourd’hui.

James a fait pression sur presque toutes les villes, municipalités et dis-trict régional pour qu’ils fassent du premier CoP un prérequis à l’obtention d’un permis pour le recyclage automobile. Heureusement, en 2000, la ville d’Abbotsford adopte le CoP dans un règlement municipal qui oblige les 11 démanteleurs automobile de la ville à recevoir la certification CoP. Les trois années d’implantation du CoP à Abbotsford ont permis de confirmer que les recycleurs légitimes n’auraient aucune difficulté à obtenir la certification, alors que les recycleurs véreux furent forcés de plier bagage.

Le succès de AREA CoP à Abbotsford a permis de démontrer au gou-vernement de la C.-B. la nécessité d’une réglementation de ce genre dans l’industrie. Après plusieurs années de pressions, B-CAR et AREA réussis-sent à convaincre le ministère de l’Environnement de C.-B. à promulguer la Vehicule Dismantling and Recycling Industry Environmental Planning Regu-lation. Cette réglementation force tous les démanteleurs et recycleurs de C.-B. à posséder un plan de gestion de l’environnement (EMP). La modifi-cation du AREA CoP pour répondre aux nouvelles exigences légales d’un (EMP) n’a pas été difficile.

En 2008, CoP fait une nouvelle percée. Environnement Canada requière que les recycleurs qui participent au programme Adieu bazou rencontre les exigences d’un CoP national. Le succès du programme gouvernemental est grandement lié au fait qu’en plus d’inspecter, des sommes sont également allouées à la formation.Aujourd’hui, plus de 400 recycleurs automobiles à travers le Canada sont certifiés CoP. Cette solution Canadienne est de plus en plus mentionnée mondialement comme étant une approche pro-gressive et un modèle pour d’autres pays.

L’élaboration et l’expansion de CoP ont fait de grands pas depuis ses débuts il y a 20 ans. La principale raison de son succès c’est l’approbation et l’appui de l’industrie du recyclage automobile. Sans le support con-stant de l’industrie, la première ébauche du CoP imaginée par Neil James n’aurait jamais vu le jour.

2000 2007 2008 TODAY

Monidex Distribution International continues

to expand with NEW locations and NEW product

lines, offering broad, extensive, and diverse

product lines exceeding 25,000 SKU’s.

MONIDEX has an impressive track record going into its 29th year in business since it was

founded in 1983. The opening of a new 25,000 sq. ft. distribution center in Darmouth, Nova

Scotia in June 2009, followed by the opening of its 30,000 sq. ft. “Cooling Products” distribution

center in Montreal in April 2010, and most recent 5000 sq. ft. distribution center in Quebec

City in February 2011, clearly has positioned MONIDEX in strategic key market areas servicing

Quebec and the Maritimes. The company proudly employs 80 people, 17 of which are ex-

perienced, knowledgeable, and qualified counter salespeople, stretching its delivery service

areas through 28 company owned delivery vehicles to all major towns and cities in Quebec,

inclusive of its most recent DAILY DELIVERY SERVICE TO QUEBEC CITY. President and CEO,

Mr.Sal Polletta, says that part of MONIDEX’s success story is its continued investment into new

product lines and its endless pursuit of inventory investment into new and upcoming models.

Case and point,he added, is the dynamic brand new GABRIEL READYMOUNT STRUTS recent-

ly added to its product lines, with availability of OVER 140 MODELS by the end of March 2012.

www.monidex.comToll Free:1-800-463-4131Montreal: 514-323-9932

Monidex’s goal is to offer its customers a One Stop Buying Experience through its

user friendly website, www.monidex.com. Everything from lights, mirrors, collision parts,

to radiators, gas tanks, filler necks, mechanical parts and much more can be easily

searched and purchased.



Il est possible d’obtenir une visibilité médiatique pour votre entreprise sans autres dépenses que temps, effort et persévérance. Les retom-bées économiques d’un article local peuvent représenter de l’or en barre. Non seulement votre message passe « gratuitement », mais en plus il s’y ajoute une crédibilité journalistique supplémentaire.

Mais comment attirer l’attention des médias? L’astuce est de leur fournir des idées qui seront perçues par leur public comme étant une nouvelle ou du moins une information utile. Demandez-vous « Qui sera intéressé? » , « Pourquoi maintenant? » l’information que vous fournirez aura plus de chance de vous apporter des résultats.

Premièrement, identifier les gens susceptibles d’avoir un intérêt : spé-cialistes en environnement, rédacteur automobile, animateur radio ou télé, etc. Rappelez-vous cependant que pour la radio et la télé vous devez com-muniquer avec le producteur et non pas l’animateur.

Votre premier pas sera l’envoi d’un “pitch” une lettre expliquant sans détour ce que vous avez à offrir. Parlez de vos qualifications et offrez votre expertise dans un domaine particulier. Ajoutez aussi des informations au sujet des avantages environnementaux qu’offrent les pièces recyclées. Si vous êtes membre d’une association provinciale, faites-leur connaître ces diverses initiatives. Faites-leur également découvrir les vidéos sur le re-cyclage, comme ceux disponibles sur le site web de OARA.

Il existe quelques stratégies que vous pouvez utiliser pour faire germer l’intérêt, par contre faites attention de ne pas laisser les gens des médias

There are opportunities to get positive media exposure for your business that won’t cost you anything but time, effort and perseverance. The economic spin-off from a local story can be pure gold. Not only is the message delivered “free,” but also garners added credibility and importance when

it’s disseminated in a news environment.The good news for auto recyclers is that both the environment and

economy are hot topics today. Your local media are always looking for new angles and the recycled parts message happens to cover both!

So how do you get media attention? First, you have to understand the rules of the game. The media is always hungry for information, but it has to be the right information. The trick is to feed them ideas that their particular audience will perceive as news or useful information. Ask yourself, “who cares?” and “why now?” and the information you pro-vide will be far more likely to result in coverage.

Start by identifying the people that are most likely to be interested: environmental specialists, automotive editors, talk show hosts, etc. Re-member that when contacting radio or TV, the person you need to speak to is the producer of a show, not the on-air host.

Send a “pitch” letter explaining straightforwardly what you have to of-fer. Describe your credentials and offer your expertise on particular topics. Include information about the economic and environmental benefits of re-cycled parts. If you’re a member of a provincial association, tell them about

North Queen Auto Parts was recently featured on both CP24 and CTV for the relaunch of Car Heaven. From left to right, Gloria Mann, Caroline Sturk and Janet Taylor of Summerhill Impact, Barb Sembay of North Queen Auto Parts and Rebecca Spring of Summerhill Impact.

North Queen Auto Parts était récemment sur CP24 et CTV au sujet de la relance de Car Heaven. De gauche à droite, Gloria Mann, Caroline Sturk et Janet Taylor, de Summerhill Impact, Sembay Barb de pièces automobile North Queen Auto Parts et Rebecca Spring de Summerhill Impact.

Se faire remarquer

Getting Noticed

How auto recyclerscan garner positive

media coverage.

Comment obtenir une bonne couverture médiatique.

BY/PAR JOHN COUPER, owner of Couper Marketing Solutions/

propriétaire de Couper Marketing Solutions



78

the various Green Parts initiatives. Point them to-ward the recycling videos available.

There are a few strat-egies you can use to plant some seeds of interest, but be careful to let the media folks decide when and how they will run with it. The best strat-egy is to soft-peddle ideas and information, and then stay in touch at least a few times a year with new ideas and new angles. Never suggest that they should give you coverage in return for advertising.

Regardless of whether they run with your ideas or take their own ap-proach to the story, your efforts will rarely be in vain. Over time you will establish yourself as the local “go-to” expert.

Stunts Get AttentionCreating a media event or publicity stunt can get you coverage that might otherwise be overlooked. The visuals and sound bites make great news.

Look for chances to piggyback on larger community events, or events like Tire Take Back Days if you’re a member of an association. Riding the momentum of these promotions can often get you more attention than you could muster on your own, particularly in larger markets. I recall one recycler who was making a sizable charitable donation on be-half of a recycling association. Rather than doing the old “giant cheque” routine, he tied his donation in with the Salvation Army toy drive. He built and filled a giant toy box on his truck and delivered it during the launch event. It earned him a live interview on the CTV evening news.

Understanding what media people consider newsworthy and provid-ing a ready-made story line may land you a feature. When news breaks, journalists and broadcasters aren’t merely covering the news, but lending insight into the implications of what’s happening. If you can be the local angle for a major news item, or help explain the significance of a growing trend, you become a valuable resource.

If you’re writing a press release, don’t clutter the message. Forget about cute headlines. Editors need quick answers to three questions: what is this; who is it for; and where is the news significance? If it’s not clear, they won’t bother trying to investigate further.

Get the five W’s into the lead paragraph, and write it in a dynamic style. Ask yourself if the reader would get the basic point of the en-tire release. Would they comprehend who it benefits and why? Would their target audience want to read on and learn more? If not, rewrite it until it’s both entertaining and informative. The most common editorial criticism of press releases is “they sound like advertising.” Use the same objective tone that a journalist would use.

Finally, remember that media people work on deadlines. Make sure the contact person is well informed about the subject of the release and can talk intelligently about the main benefits of recycling: it’s good for your vehicle, good for the environment and saves money. Provide plenty of contact mechanisms, such as cell phone numbers and email address-es. Play the media game by their rules and you’ll be the winner.

décider quand, comment (ou même si) ils vous donneront suite. La meil-leure stratégie est celle de l’approche douce. Vous partagez des idées et des informations et vous tâchez de rester en contact à quelques reprises durant l’année avec une idée ou un angle nouveau. Tenter de convaincre de façon trop insistante ne peut que les faire fuir.

Qu’ils choisissent vos idées ou qu’ils développent leur propre approche, vos efforts n’auront pas été vains. Avec le temps, vous établirez la réputa-tion de « l’expert local » et vous jouirez des bénéfices d’une couverture médiatique gratuite.

Créer un événement médiatique ou un cou de pub peut vous attirer une couverture qui vous aurait autrement échappée. Les effets sonores et visuels font d’excellentes nouvelles.

Cherchez à vous greffer à des événements communautaires d’envergure, ou à des événements reliés à votre association. En vous joignant à la vague de ces événements, vous recevrez plus d’attention qu’en solo, particulière-ment dans les marchés plus grands. Je me rappelle un recycleur qui a fait un don important de la part d’une association de recyclage. Plutôt que de présenter le bon vieux « chèque géant », il a joint son don à une collecte de jouet de L’armée du Salut. Il a placé un coffre à jouets géant et bien rempli sur son camion, puis il a fait le « livreur » pour le lancement de l’événement. Ce geste lui a valu une entrevue en direct sur CTV News.

Avoir une bonne compréhension de ce qui « fait la nouvelle » peut vous apporter la couverture désirée. Les journalistes et annonceurs ne font pas que rapporter les événements, ils apportent leur point de vue sur ce qu’implique la nouvelle. Si vous devenez l’angle local pour une nouvelle im-portante ou si vous expliquez l’envergure d’une nouvelle tendance, alors vous devenez une ressource importante.

Lorsque vous rédigez un com-muniqué de presse, évitez les fioritures, pas de titre accrocheur. Les rédacteurs cherchent des réponses rapides à trois questions... « C’est quoi », « pour qui », et « qu’est-ce qui fait que c’est une nouvelle ». Si les réponses ne sont pas claires, ils ne chercheront pas plus loin.

Assurez-vous d’inclure ces réponses dans le premier parag-raphe, de façon dynamique. Relisez en vous demandant si les principaux points de votre communiqué sont clairs. Sauront-ils pour qui et pour-quoi? Leur public cible aura t’il envie d’en savoir plus? Si la réponse est non, rédiger de nouveau jusqu’a ce que votre message soit à la fois intéres-sant et informatif.

La critique la plus courante par rapport au communiqué de presse est « trop publicitaire ». Utilisez-le ton objectif d’un journaliste.

Finalement, souvenez-vous que les médias travaillent avec des échéances. Assurez-vous que votre contact soit bien informé et qu’il puisse parler de façon intelligible au sujet des avantages du recyclage. Fournissez plusieurs moyens pour vous contacter. Un numéro de téléphone cellulaire et une adresse courriel peuvent faire toute la différence entre une couver-ture médiatique et une opportunité manquée, faute d’échéance trop courte.

Jouez le jeu des médias, avec leurs règles et vous en serez gagnant.

Participating in public events garners positive attention.

La participation à des événements publique retient une attention positive.

Slick design helps, but your message is paramount.

Une conception originale peut vous aider, mais votre message demeure primordial.



Ralph Waldo Emerson (1803-1882) est un conférencier, écrivain et surtout un des penseurs les plus cités de tous les temps. Voici sa description du succès :

« Apprécier la beauté, voir ce qui a de mieux chez les autres, quitter ce monde en le rendant meilleur, soit grâce à un enfant

sain, un petit jardin ou une condition sociale améliorée; Savoir que même un seul être se porte mieux parce que vous avez été... voilà ce que c’est qu’avoir eu du succès ».

Sérieusement, je vous invite à réfléchir à comment vous pouvez appliquer cette « pensé de jardinier » à votre entreprise de pièces d’auto recyclée.

Le message d’Emerson m’a incité à réfléchir à ce que je peux faire pour rendre ce monde meilleur. Nous pouvons choisir de passer nos journées au travail et à la maison de façon utile et constructive, tout en étant un bon exemple pour les autres, ou nous pouvons être parmi ceux que j’appelle les « blasés », ceux qui dispensent principalement des commentaires né-gatifs, une attitude qui n’enrichit et n’encourage personne à s’améliorer ou à viser plus haut.

L’appréciation c’est semblable, pensez à votre comportement au tra-vail. Comment votre exemple aide t’il ou entrave t’il la croissance et le développement de ceux que vous dirigez. Vous percevez-vous comme gardien de la discipline, tout prêt à faire des reproches lorsque les choses vont mal? C’est malheureusement l’approche qui nous est la plus familière, remarquer les erreurs, soulever les manques. Il n’est pas surprenant que certains ne trouvent pas facilement leur côté positif.

Quelles améliorations verriez-vous si à la place, vous perceviez votre rôle comme celui de « pilote ou de navigateur » qui offre à son personnel un exemple positif et qui remarque et renforce leurs actions constructives et gestes utiles. Bâtir sur les forces de ses employés ajoute à leur confiance

Ralph Waldo Emerson (1803-1882) is one of the most quot-ed speakers, writers and most importantly, thinkers of all time. He described success this way:

“To appreciate beauty, to find the best in others, to leave the world a bit better, whether by a healthy child, a gar-

den patch or a redeemed social condition; To know that even one life has lived better because you have lived…this is to have succeeded.”

Quite seriously, I ask you to think about how you can apply this “garden-ing motivation” to your auto parts recycling and dismantling business.

Emerson’s message provokes me to think about what I might do to make this a better world. We can make the choice to go through our day at work and at home being helpful and constructive, while showing others a positive example, or we can be one of the “unwashed” as I like to call them—a person who contributes largely criticism, negative feed-back and attitudes that neither enlighten nor encourage others to do better, to reach higher—in other words, to grow.

Recognition is much like that. Think about how you lead at work and how does your example help or hinder the growth and develop-ment of those you lead? Do you see yourself as the disciplinarian who is there to jump on others when something goes wrong? Unfortunately that is largely the way that we are socialized—to notice what’s wrong, what’s missing. It’s not a wonder that some have such a hard time find-ing their positive side.

How might things be improved if you instead saw your role as a “pilot and navigator” who provides staff members a positive example and who notices and reinforces their constructive actions and helpful behaviours? Building on staff strengths can add to their self-confidence and self-esteem, while enabling them to improve their weaker areas. And hey, don’t forget

Acknowledging your employees’ positive actions can be great for business.

Renforcez vos affaires à l’aide du renforcement positif.

BY/PAR IAN HOPE



80

Ian Hope is the Executive Director of the Alberta Automotive Recyclers and Dismantlers Association. He also has a strong background as a leadership and customer skills facilitator and trainer and has spoken and written about people skills.

Ian Hope est le directeur général de l’Alberta Automotive Recyclers and Dismantlers Association. Il a également une solide expérience en tant que dirigeant et formateur dans le domaine des relations clients, il a été conférencier et écrit au sujet des relations interpersonnelles.

et à leur estimes personnelles tout en leur permettant de travailler sur leurs points faibles. Bien sûr, n’oubliez pas non plus vos clients. Eux aussi requièrent de l’appréciation.

Ce qu’il y a de mieux au sujet de souligner le positif, c’est que les bons gestes, soulignés rapidement et efficacement, sont souvent répétés! Lorsque vous faites des commentaires favorables sur une bonne perform-ance ou une bonne action remarquée, soyez assuré de récidives et que votre exemple encouragera d’autre à souligner le positif à leur tour. Un effet domino! Pensez aux répercussions de ces bons gestes répétés sur votre entreprise, pas seulement sur le moral des employés, les relations de travail, la sécurité, l’engagement personnel, et la rétention, mais aussi le service à la clientèle et bien sûr les finances. Et si vous soulignez le positif à la maison, votre famille en sera tout aussi avantagée!

On ne peut améliorer la planète seul ou d’un coup, par contre beaucoup peut être fait pour améliorer « notre monde », et « notre entreprise ». En mettant en valeur les autres, nous pouvons illuminer leur vie. Améliorez le monde autour de vous, ayez de la reconnaissance!

your customers. They deserve and need positive recognition too.The marvellous thing about looking for and recognizing the positive

moments is that positive actions and behaviours that get recognized promptly and effectively tend to be repeated. By making a favourable comment about a good performance or behaviour that you notice, you can be confident that the behaviour will be repeated and that your rec-ognition example will lead others to recognize better—there’s a definite domino effect. Think about the impact that repeated good actions will have on your business—not only in terms of staff morale, work rela-tionships, safety, staff engagement and retention, but also in terms of improved customer service, and of course your bottom line. And when you also recognize good behaviour at home, your family members will benefit in precisely the same ways!

We can’t make the planet better all at once, or all by ourselves, but there is much that we can do to make “our world” better, as well as “our business.” By recognizing others we can bring some light into their lives also. Make the world around you better, recognize well!

1216 rue Yonge, Toronto, ON M4T 1W1 T: 416-922-2448 F: 416-922-1028

Nous sommes heureux d’annoncer qu’ÉlimiMercure a récupéré plus d’un demi-million d’interrupteurs au mercure depuis la mise sur pied du programme en 2001. Nous n’aurions jamais été en mesure d’atteindre ce jalon important sans l’engagement des recycleurs et démonteurs d’automobiles partout au Canada – merci de faire votre part pour empêcher que le mercure soit rejeté dans l’environnement.

Joignez-vous à ÉlimiMercure dès aujourd’hui!Maintenant que la politique d’achat de ferraille « sans mercure » est en vigueur, la participation au programme ÉlimiMercure est plus importante que jamais. Consultez www.switchout.ca pour vous inscrire, ou appelez au (416) 922-2448, poste 286, pour obtenir de plus amples renseignements.

ÉlimiMercure est un programme national visant à retirer, à collecter et à gérer les interrupteurs d’éclairage d’appoint et les modules de capteur des systèmes de freinage antiblocage (ABS) des véhicules en fin de cycle de vie utile avant qu’ils ne soient aplatis, déchiquetés et recyclés pour en faire de l’acier neuf.

www.summerhillimpact.ca

ÉlimiMercureun programme primé récupère plus de 500 000 interrupteurs au mercure!

Summerhill Impact est un organisme sans but lucratif qui met en œuvre et gère des campagnes de marketing social en matière d’environnement parmi les plus importantes au Canada.

Summerhill Impact a remporté un Prix ministériel d’excellence environnementale pour son travail réalisé dans le cadre du programme ÉlimiMercure. Ce prix du Ministère de l’environnement de l’Ontario reconnaît les initiatives qui démontrent de l’excellence en matière de prévention de la pollution, d’intendance et renforcement de la communauté environnementale.



Dans plusieurs pays, le recyclage automobile est

une industrie solide qui récupère plus de 85 pour

cent des véhicules. Des règlementations com-

plexes ont été instaurées en Europe et au Japon

et les grands constructeurs automobiles ont

adopté des bases de données communes pour faciliter le dé-

montage et la recyclabilité des matériaux.

En Inde, cependant, le problème n’a pas encore reçu une

attention sérieuse, même si le nombre de véhicules augmente

rapidement. L’Inde n’a pas de normes, de systèmes ou de ré-

glementation pour s’occuper des véhicules hors d’usage. Par

ailleurs, aucune réglementation n’existe dans le monde concer-

nant les véhicules à deux roues, alors que ceux-ci représentent

80 pour cent en nombre et environ 40 pour cent du poids des

véhicules sur le marché indien.

Le recyclage des véhicules à deux-roues est tout aussi

Automobile recycling is a well-developed industry in some places, with over 85 percent of automobiles recovered as useful products or materials. Elaborate regulations govern the issue in Europe

and Japan, and major car manufacturers have adopted common databases to facilitate dismantling and re-cyclability of materials.

In India, however, the problem is yet to attract ser-ious attention, even though the numbers of vehicles has increased rapidly. India has yet to formulate policies, sys-tems and regulations to deal with ELVs. Also, there are no regulations anywhere in the world covering two-wheeled vehicles, which account for 80 percent of vehicles in India.

Recycling two-wheeled vehicles is as important as the recycling of cars and trucks. Their construction (except for

Les recycleurs de l’Inde

India’s RecyclersThe world’s most populous democracy has yet to formulate official policies.

La plus grande démocratie au monde n’a pas encore formulé de normes officielles.

BY/PAR CAPTAIN N.S. MOHAN RAM

and St John's



some metallic scooters) is tubular and sizes are smaller. There is no Western or Japanese experience to draw from. The equipment for shredding is designed for car bodies and is not suited for two-wheelers.

Current recycling efforts in India involve scrapped automobiles being cut on roadsides at low-tech estab-lishments. The makeshift units are filling a vacuum and are currently rendering useful service, but work-ing conditions are unhygienic, productivity is low and groundwater and surroundings are badly contaminated. Material recovery percentages are low. Investments are minimal and revenue streams are marginal. It is being operated as a low-grade cottage industry. This system cannot cope with large volumes.

The problem is essentially one of economic viability and need for a champion. Current volumes do not justify the setting up of elaborate facilities. However, with rapidly increasing production of vehicles, before long it will be feasible to set up economically viable units progressive-ly starting from areas of high vehicle concentration. Until such time, India decided to set up a demonstration and trials unit, whereby various methods and technologies can be tried out and a suitable combination arrived at.

The Society of Indian Automotive Manufacturers (SIAM) commissioned a study on the topic. A detailed report was prepared which analyzed the current scen-

important que celui des voitures et des camions. Leur structure

(excepté certains scooters métalliques) est tubulaire et plus pe-

tite. L’Occident et le Japon n’offrent aucun modèle à suivre. Les

équipements de broyage sont conçus pour de grandes carros-

series monocoques et non pour les deux roues.

En Inde, les pratiques actuelles de recyclage comprennent

du découpage sur le bord des routes, dans des ateliers de

basse gamme. Ces installations de fortune comblent un vide,

par contre les conditions de travail y sont insalubres, la produc-

tivité est faible et les eaux souterraines et l’environnement y

sont contaminés. Le pourcentage de récupération des matières

est faible, les investissements sont minimes et les sources de

revenus sont marginales. L’industrie est exploitée de façon arti-

sanale et ne peut faire face à de gros volumes.

Le problème se situe au niveau de la viabilité économique, il faut

que quelqu’un y gagnants. La quantité actuelle de véhicules n’est

pas suffisante pour justifier la mise sur pied de grandes infrastruc-

tures. Cependant, grâce à l’augmentation rapide de la production

de véhicules, il sera bientôt possible de mettre en place des atel-

iers économiquement viables en commençant par des secteurs

à forte concentration. En attendant, l’Inde a décidé de créer des

sites de démonstration et d’essais pour tester diverses méthodes

et technologies avant d’arriver à une combinaison appropriée.

La Société des constructeurs automobiles indiens (SIAM) a

mandaté une étude réalisée par l’ICRA. Un rapport détaillé a été

présenté, celui-ci analyse la situation actuelle, examine le futur

La plus grande sélection au Canada de:

Véhicules récupérés pouvant être remis en étatVéhicules pour les piècesVéhicules volés et retrouvésVéhicules spécialisés récupérés



ario, identified future potential and made useful recommendations for establishing a viable system. SIAM has set up a task force for collecting information and tak-ing action from the industry to tackle the issue proactively.

At the Tamil Naud test center, a demo unit has recent-ly been set up to study the problems for dismantling and shredding of automobiles, including two-wheelers. Re-search is required to determine useful applications for shredder residue as a raw material feedstock or energy source, to minimize demand for landfills. A calibrated sys-tem of incentives and tax breaks for the final owners of vehicles to be scrapped and the dismantling units will en-courage development. The systems will have to take into account the unique problems and needs of India.

The geographical spread of ELVs in India requires spe-cial consideration. It will be neither feasible nor economic to transport the ELVs scrapped in one part of the country for recycling at another location far away. Recycling has to be carried out in clusters close to material processors.

Over 17 million vehicles were added to the fleet last year. By examining the statistics of production and assum-ing suitable economic life for different classes of vehicles, it is possible to make credible estimates of the number of vehicles due for scrapping in the year 2020. The industry is growing at a compounded annual growth rate of over 10 percent. As India’s GDP grows, economic activity will

probable et formule des recommandations dans le but d’établir

un système viable. SIAM a mis en place un comité de réflexion

pour la collecte des informations et la prise de décisions pour

attaquer le problème de façon proactive.

Au centre de test Tamil Naud, une unité de démonstra-

tion a été mise en place pour étudier les problèmes liés au

démontage et au broyage de véhicules, y compris les deux

roues. La recherche permet de déterminer les utilisations pos-

sibles des résidus de déchiquetage ou de source d’énergie,

ceci afin de minimiser l’utilisation des sites d’enfouissements.

Des programmes d’incitation et d’avantages fiscaux pour les

propriétaires de véhicules et des unités de démantèlement

pourraient encourager le développement. De telles structures

devraient tenir compte de la situation spécifique de l’Inde.

La répartition géographique des VHU exige une attention par-

ticulière. Il ne serait ni possible, ni économique de transporter

les VHU d’un coin du pays à l’autre. Le recyclage devrait être ef-

fectué à proximité des transformateurs de matières.

Plus de 17 millions de véhicules se sont ajoutés à la flotte

l’année dernière. En examinant les statistiques de produc-

tion et en estimant la longévité des différentes catégories de

véhicules, il est possible de prédire le nombre de VHU pour

l’année 2020. L’industrie se développe à un taux de croissance

annuel composé de plus de dix pour cent. Selon la croissance

du PIB, l’activité économique et le nombre de véhicules aug-

menteront de plus en plus rapidement.

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increase and vehicle populations will grow even faster. According to estimates, by 2020 annual recoverable ma-

terials will be on the order of over 1.5 million tons of steel, 180,000 tons of aluminum, 75,000 tons each of rubber and plastics, and a residue of about 25,000 tons. This will in-crease at a rate of 10 percent per annum thereafter.

Recycling one kg of aluminum requires only 7 percent of the energy required for production of primary aluminum and saves six kg of bauxite. The amount of mining, deple-tion of natural resources and increase in greenhouse gases will also be reduced. In a power hungry nation, this repre-sents a huge saving.

Recycling of vehicles, especially large numbers of two-wheelers at end-of-life, presents both a challenge and an opportunity for India. All concerned stakeholders should be consulted in reaching practical strategies, systems and regu-lations for recycling. Universities and laboratories can develop pilot scale technologies for shredding and segregating materi-als from small two-wheelers and in recovering materials from automotive shredder residues. These can be further developed into full-scale technologies by concerned industries.

This is an issue which calls for immediate attention from all stakeholders, before it burgeons into a major national problem. Automobile recycling can save energy, save raw materials, improve the environment and provide large-scale employment opportunities in India.

On estime qu’en 2020, les matériaux récupérables an-

nuellement seront de l’ordre de plus de 1,5 million de tonnes

d’acier, 180 000 tonnes d’aluminium, 75 000 tonnes de caou-

tchouc et autant pour les plastiques, avec 25 000 tonnes de

résidus. L’augmentation se fera à un taux de dix pour cent les

années suivantes.

Le recyclage d’un kilogramme d’aluminium nécessite seule-

ment sept pour cent de l’énergie que requiert la production

d’aluminium de première fusion tout en épargnant six kilo-

grammes de bauxite. L’exploitation minière, l’épuisement des

ressources naturelles et l’augmentation des gaz à effet de serre

auront aussi diminués. Pour une nation avide de pouvoir, cela

représente une économie importante.

Le recyclage automobile, et de véhicules à deux roues présente

à la fois un défi et une opportunité pour l’Inde. Tous les acteurs

concernés devraient se joindre aux discussions visant à trouver

des stratégies et réglementations efficaces. Les universités et lab-

oratoires devraient développer des technologies d’essai pour le

broyage qui séparant les matériaux provenant de petits deux roues

de ceux provenant du broyage automobile. Ces technologies pour-

ront être déployées à grande échelle par les industries concernées.

C’est une situation qui demande une attention immédiate

de la part de tous les intervenants, avant que le problème ne

prenne une envergure nationale. Le recyclage automobile

peut économiser, énergie et matières premières, tout en aidant

l’environnement et en offrant des possibilités d’emploi en Inde.


AUTOMOTIVE LISTINGS ANNUAIRE

100 Mile New and Used Auto PartsPO Box 1188 -100, Mile House V0K 2E0 t. (250) 395-1141/1-877-395-1133 e. [email protected] www.100mileautoparts.com contact: Tom Auld

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A-Best Auto Wrecking Ltd10675 120th Street, Surrey V3V 4G5 t. (604) 580-3303 contact: Bill Berkenbos

A-Central Auto Wrecking 10675 120th Street, Surrey V3V 4G5 t. (604) 580-0241 contact: Bill & Ray Berkenbos

A-Combined Auto Wrecking 1320 Riverside Road,Abbotsford V2S 4J8 t. (604) 853-2184/1-800-403-6811 www.auto-recycling.com contact: Rick Hoekstra

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Cooper’s Used Auto Parts Ltd 3701 Highway 16 E, Terrace V8G 4M2 t. (250) 635-4919 contact: Gary McCarthy

D & M Pickup & Auto Parts 1676 Shuswap Avenue, Lumby V0E 2G0t. (250) 547-2310f. (250) 547-2301 contact: Wayne Desabrais D & M Pickup & Auto Parts 2575 Auburn Road, Kelowna V1Z 3H7 t. (250) 769-2122/1-888-661-6222 e. [email protected]

Dharney’s Salvage Enterprises 23360 Fraser Hwy, RR 3, Langley V3A 4P6t. (604) 530-0775 Duke Point Auto Recyclers Ltd 821 Maughan Road, Nanaimo V6X 1H5 t. (250) 722-2995 f. (250) 722-2895

Elcam Auto Recyclers 6039 Trapp Avenue, Burnaby V3N 2V3t. (604) 525-5456/1-877-525-5454 e. [email protected] Ernie’s Used Auto Parts 4801 Minto Road, Castlegar V1N 4C7 t. (250) 365-6225/1-877-365-6225 e. [email protected]: Stuart Ady

Farbrook Auto Wrecking (1979) Ltd 823 6th Street NW, Cranbrook V1C 5L3 t. (250) 426-7465 e. [email protected]

Gateway Auto Wrecking 5660 198th Street, Langley V3A 7C7 t. (604) 534-3377 f. (604) 534-3107 contact: Mike Woods

Generic Towing & Auto Parts Ltd 9319 81st Avenue, Fort St. John V1J 6P6 t. (250) 785-6242 f. (250) 785-6202 contact: Bob Fedderly

Highway 4 Auto Salvage PO Box 130, Coombs V0R 1M0 t. (250) 248-8916

Hope Import Auto Parts 22473 Ross Road, Hope V0X 1L3 t. (604) 869-9007/1-866-869-9007e. [email protected] www.hopeimportauto.com

Ideal Auto Wrecking Ltd (domestic) 45150 Vedder Mountain Road, Chilliwack V2R 4C3 t. (604) 824-1822 f. (604) 824-2930contact: Clint Wilson

Ideal Auto Wrecking Ltd (import) 43460 Lumsden Road, Chilliwack V2R 4R4 t. (604) 823-0077f. (604) 823-7111 contact: Curtis Williams K & G Auto Recycling 20132 Industrial Avenue, Langley V3A 4K7 t. (604) 530-7283e. [email protected] www.hondarecycledparts.com

Kamloops Recycled Truck & Auto Parts 600 Athabasca Street,Kamloops V2H 1C4t. (250) 828-2030/1-800-663-3932e. [email protected] Keating Used Auto & Truck Parts Ltd6791 Oldfield Road, Saanichton V8M 2A2t. 1-888-652-9195contact: Rod Spooner

Ken Ransford Holdings Ltd 7455 253rd Street, Langley V4W 1V1 t. (604) 856-6208 f. (603) 856-8431contact: Ken Ransford

Kitimat Automotive Recycling 253 Rainbow Blvd, Kitimat V8C 2K6 t. (250) 632-7133 contact: Tom Lindner Langley Discount Used Auto & Truck Parts Ltd5680 Production Way, Langley V3A 4N4t. (604) 533-0122/1-800-665-5677 e. [email protected]

Malahat Auto Parts PO Box 33, Malahat V0R 2L0 t. (250) 889-1204 contact: Jeff Montgomery

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Maxwell Enterprises 3330 Trans Canada Highway, Mill Bay V0R 2P2 t. (250) 743-9326 contact: Ernest Maxwell

North Central Truck Parts Ltd 1749 1st Avenue, Prince George V2L 2Y8 t. (250) 564-2224/1-800-663-5105 e. [email protected]

Oliver Auto Wrecking & Salvage 33645 91st Street, RR 4, Oliver V0H 1T0 t. (250) 498-3188 contact: Darcy & Misty Griffith Pick A Part 43645 Industrial Way, Chilliwack V2R 4L2 t. (604) 792-1221

Pick-n-pull Auto & Truck Dismantlers 1516 Stevens Road, Kelowna V1Z 1G2 t. (250) 769-9377 contact: Andy Cappis

Pinedale Auto Wreckers (1989)2955 Boeing Road, Prince George V2N 2H8 t. (250) 963-9641/1-800-663-8211

Powerhouse Automotive 4620 Cumberland Road, PO Box 1120, Cumberland V0R 1S0 t. (250) 336-2229/1-800-691-1188 e. [email protected] contact: Trevor Montgomery

Prince George Auto Wrecking PO Box 817, Prince George V2L 4T7 t. (250) 561-1111/1-800-663-8218e. [email protected] www.pgautowrecking.com Pro Auto Recyclers Abbotsford 2035 Queen Street, Abbotsford V2T 6J3 t. (604) 857-2211 f. (604) 677-5285contact: Don Charlton

Pro Auto Recyclers of Surrey 10645 120th Street, Surrey V3V 4G5 t. (604) 580-5551/ 1-888-977-5566 contact: Don Charlton

Pro Truck & Van Recyclers 2035 Queen Street, Abbotsford V2T 6J3t. (604) 857-2211/ 1-888-977-5577

Ralph’s A-Scott Discount Used Parts 10731 Scott Road, Surrey V3V 4G5 t. (604) 580-5477/1-800-563-5477 e. [email protected] contact: Royce Smith

Ralph’s Discount Auto Parts 13151 Mitchell Road, Richmond V6V 1M7t. (604) 321-4555/1-877-572-5747 e. [email protected]: Sam Young

Ralph’s Empire Used Auto Parts 1210 Sumas Way, Abbotsford V2S 4N2 t. (604) 864-8856/1-800-661-5633 e. [email protected]: Lou Benz

Ralph’s on Mitchell Island 12011 Mitchell Road, Richmond V6V 1M7 t. (604) 325-8323 f. (604) 325-0461 e. [email protected]: Howard Henderson

Ralph’s Scott Road Japanese 10535 120th Street, Surrey V3V 4G4 t. (604) 580-5479 f. (604) 580-5480 e. [email protected]: Kent Smith

Reid’s Auto Wrecking Ltd6064 Trapp Avenue, Burnaby V3N 2V4 t. (604) 521-1818/1-800-521-7710 e. [email protected]: Stu & Teresa Reid

Riteway Auto Wrecking Ltd43701 Industrial Way, Chilliwack V2R 4L2 t. (604) 792-0781/1-800-721-5515 e. [email protected]

River Road Auto Wrecking 23452 River Road, Maple Ridge V2W 1B7 t. (604) 463-5544 contact: Nursing Singh Rivershore Used Auto Parts 732 Carrier Street, Kamloops V2H 1G2 t. (250) 314-0022/1-866-314-0022

Sandy’s Auto Parts Ltd945 Dunford Avenue, Victoria V9B 2S4 t. (250) 474-3141 Save on Parts Auto Wrecking6-3095 McCallum Road, Abbotsford V2S 7W4 t. (604) 557-1333/1-866-472-8366 Sicamous Auto Recycling (1999)PO Box 406, Sicamous V0E 2V0 t. (250) 836-3939/1-800-663-1296 Super L’Auto Recyclers (1991) Ltd 4777 Cultus Lake Road, Chilliwack V2T 6J4 t. (604) 858-3341/1-800-663-9843 e. [email protected]

Tom Cat Auto Recycling Ltd 1297 Glenshire Drive, Victoria V9C 3W7 t. (250) 474-0253 contact: Tom Lowery Universal Auto Wreckers Ltd 1701 Quesnel-Hixon Road, Quesnel V2J 5Z5t. (250) 992-7095 Valley Auto Recyclers Ltd11939 240th Street, Maple Ridge V4R 1M7t. (604) 525-1212 contact: Brian Dilling Valley West Automotive PO Box 1144, Summerland V0H 1Z0 t. (250) 494-0010/1-800-644-5441

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IAVan Auto Wrecking Ltd 1386 Commercial Way,Penticton V2A 3H6 t. (250) 493-1411 contact: Craig Fletcher Wasney Automotive Ltd6011 Trapp Road, Burnaby V3N 2V3 t. (604) 526-4266/1-866-526-4266 West Wood Used Auto Parts Ltd 2792 Barnet Highway,Coquitlam V3B 1B9 t. (604) 464-8244 contact: Murray Langlais

Westside Auto Parts2771 10th Avenue SW,Salmon Arm V1E 4P2t. (250) 832-9776contact: Bob Henry

Wheels Truck & Auto Parts 2484 Ross Road, Kelowna V1Z 1M1 t. (250) 769-6006/1-800-719-9962 contact: Bill Wilson

A-1 Auto Parts 5338 1A Street SE,Calgary T2H 1J2t. (403) 255-4322/1-800-958-3339 f. (403) 258-0591e. [email protected]: Pack Phelps

A-1 Parts For Less 7320 36th Street NE,Calgary T3J 4C9t. (403) 280-8888f. (403) 293-9796e. [email protected]: Sam & Holly

A-1 Willy’s Parts Place Inc 7770 40th Avenue, Red Deer T4P 2H9t. (403) 346-7278f. (403) 346-8120e. [email protected]: Bill & Sandra Schepf

Advance Auto Parts Ltd21203 109th Avenue,Edmonton T5S 1X5t. (780) 447-3588/1-888-447-3588e. [email protected]: Mark Lloyd

Alberta Auto Wreckers41 Industrial Drive SE, Redcliff TOJ 2POt. (403) 548-3149/1-800-465-7692f. (403) 548-2455www.albertaautowreckers.nete. [email protected]: Barry Reppnack

Aldon Auto Salvage LtdPO Box 3, Lamont TOB 2ROt. (780) 895-2524/1-800-661-8814f. (780) 895-7555www.aldonauto.comcontact: Terry Carter

Allen & Sons Auto Recyclers Ltd5512 98th Avenue SE, Calgary T2C 4E6t. (403) 236-5991f. (403) 236-7994e. [email protected]: Blair Allen

Allwest Auto Parts Inc4415 76th Avenue, Edmonton T6B OA3t. (780) 465-4730/1-800-528-1483f. (780) 466-6842e. [email protected]: Ed Wiersma

All in One Auto PartsHighway 1/Highway 561, PO Box 37, RR 1, S-13, Strathmore T1P 6JT t. (403) 644-2211 e. [email protected] contact: Oleg Kravets

Badger Truck PartsComp 6, Site 16, Lagal T0G 1L0t. (780) 961-2522f. (780) 961-2296e. [email protected]: Leo Panchyshyn

Barrhead Auto Parts & Salvage LtdPO Box 6, RR 2, Site 13, Barrhead T7N 1N3t. (780) 674-3443/1-888-577-4377f. (780) 674-6303contact: Steven Bowick

Black Diamond Auto Parts& Recycling Ltd 168th Street W, PO Box 1270, Lot 2,Black Diamond T0L 0H0t. (403) 813-2392contact: Raj Gill

Black Gold Import Auto Parts Ltd2106 7th Street, Nisku T9E 7Y2t. (780) 955-7266/1-800-661-5628f. (780) 955-2473e. parts@blackgoldimportautoparts.comwww.blackgoldimportautoparts.comcontact: Rick Dupuis

BPK Auto & Truck PartsPO Box 1794, St. Paul T0A 3A0 t. (780) 645-2363f. (780) 645-5599contact: Brian A Kotowich

Buck$ Auto PartsPO Box 3196, Sherwood Park T8H 2T2t. (780) 464-6996/(780) 464-6922f. (780) 449-4312e. [email protected]$autoparts.comcontact: Doug Sim

Bucks Auto PartsPO Box 129, Stn T, Calgary T2H 2G7t. (403) 276-2825f. (403) 252-7780e. [email protected]: Ray Wall

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Calgary Pick N Pull8600 Barlow Trail SE, PO Box 4, Calgary T2C 2N6t. (403) 279-7777f. (403) 236-8984e. [email protected]: Cliff Rutherford

Camrose Auto Wreckers Ltd4213 37th Street, Camrose T4V 4S2t. (780) 672-2378/1-888-805-9333f. (780) 672-5578www.camroseautowreckers.comcontact: John Rude

Central Auto & Truck Parts12909 170th Street,Edmonton T5V 1R1t. (780) 447-1767/1-800-463-5724f. (780) 447-1770e. [email protected]: Nick Spina

City Auto & Truck Parts Ltd5504 17th Street, Edmonton T6P 1T6t. (780) 440-1400/1-800-667-2618f. (780) 466-7655e. [email protected]: David Holloway

Dimsdale Auto Parts LtdPO Box 20, RR 2, Site 2, Grande Prairie T8V 2Z9t. (780) 532-6880f. (780) 532-6610contact: Elliot

Eagle Head Auto Parts704 Westridge Road, Strathmore T1P 1H8t. (403) 934-3434e. [email protected]: Ronald Ala & Paolo John Carreon

Ed’s Auto Salvage11040 93th Avenue, Westlock T7P 2N2t. (780) 349-4691/1-800-661-9033f. (780) 349-4737e. [email protected]: Ed McCormick

Edmonton Pick N Pull18649 118A Avenue,Edmonton T5S 1R2t. (780) 447-3821f. (780) 447-3183e. [email protected]: Adrienne Van Der Heiden

Empire Truck Parts2820 52nd Street SE, Calgary T2B 1N2t. (403) 272-3319f. (403) 273-2106contact: Anthony McKervey

Flatla Auto WreckingRR 1, Tilley TOJ 3KOt. (403) 377-2484f. (403) 377-2415contact: Dale Flatla

Foothills Mechanical,Tow & Used PartsPO Box 1685, Rocky Mountain House T4T 1B3t. (403) 845-3990f. (403) 845-3991e. [email protected]: Richard Opdendrief & Rick Morrish

Forest Lawn Parts Depot4215 35th Street SE,Calgary T2B 3C6t. (403) 272-3343/1-800-463-0562f. (403) 248-4804e. [email protected]: Vitaly Kobrusev

Grove Auto & Truck Wrecking125 Madison Crescent, Spruce Grove T7X 3A7t. (780) 962-9600/1-800-256-1655f. (780) 962-6995e. [email protected]: Sukh Dhillon

Hall’s Auto Parts55551 Range Road 213, Fort Saskatchewan T8L 4A8t. (780) 998-3913/1-800-661-8808f. (780) 998-3943e. halls@hallsautoandtruckparts.comwww.hallsautoandtruckparts.comcontact: Albert Fyithe

Harry’s Auto Wrecking10032 128th Avenue, Grande Prairie T8V 6K7t. (780) 532-5558/1-800-661-8817f. (780) 539-6130e. [email protected]: Randy Montgomery

Hondatoy Automotive Ltd14325 114th Avenue NW, Edmonton T5M 2Y8t. (780) 453-6711/1-800-661-3957f. (780) 452-8735e. [email protected]: Dave Rusnell

Jasper Auto Parts (1985) Ltd5410 76th Avenue,Edmonton T6B OA6 t. (780) 468-6655/1-800-294-4784 f. (780) 465-7723e. [email protected] contact: Jack Cohen

Jaybeck Truck &Auto Salvage Ltd6005 76th Avenue,Edmonton T6B OA7t. (780) 465-7373/1-800-279-0616 f. (780) 468-7044e. [email protected]: Travis Albert

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NKendale Truck Parts Ltd12917 53th Street, Edmonton T5A 2E7t. (780) 476-1066/1-800-661-1994f. (780) 475-1799e. kendaletruckpart@compusmart.ab.cawww.kendaletruckparts.comcontact: Barry MacDonnell

Lake City Services Ltd2 Industrial Drive, Sylvan Lake T4S 1P4t. (403) 887-3901/1-888-887-9909 f. (403) 887-3303e. [email protected]: Al & Wendy Quick

Lethbridge Auto PartsStewart Industrial Park, Lethbridge T1J 4P4t. (403) 320-5252/1-866-320-5252 f. (403) 328-2556e. [email protected] contact: Len Bloomberg

Marshall Auto Wreckers LtdPO Box 955, Lethbridge T1J 3Z8 t. (403) 328-3316f. (403) 328-3650e. [email protected]: Mark Babick

Midtown Import Auto Parts11204 119th Street NW,Edmonton T5G 2X3t. (780) 455-6660e. [email protected]: Michael Yong

P & S Auto Parts & Service6728 36th Street NE, Calgary T3J 4C8t. (403) 285-8400/1-800-661-2830 f. (403) 285-9009e. [email protected] contact: Pritam Rai

Popow & Sons Body Shop Ltd 5017 49th Street, Lacombe T4L 1Y2t. (403) 782-3771/1-800-661-1573f. (403) 782-3860 e. [email protected]: Leo Popow

Practical Auto Recyclers Ltd16743 113th Avenue, Edmonton T5M 2X3 t. (780) 444-6591f. (780) 452-0180e. [email protected]: John Tomten

Reg’s Auto Wreckers Ltd 4562 46th Avenue, Lacombe T4L 2C6t. (403) 782-3989/1-800-661-1328 f. (403) 782-7500e. [email protected]: Ron G. Campbell

Rodway Auto Parts Ltd7203 103rd Street, Edmonton T6E 4A9 t. (780) 433-1402/1-888-433-1402f. (780) 433-0191 contact: Larry Skinner

Runzer’s Truck Parts Ltd3315 64th Avenue, Edmonton T6P 1N7t. (780) 465-6155f. (780) 469-2788e. [email protected] contact: Fred Runzer

Stampede Auto Recycling3020 52nd Street SE, Calgary T2B 1N2t. (403) 235-2200 contact: Jorge Orozco

Sunlight Auto Parts 1126 Twp Road 294, PO Box 573,Crossfield TOM OSOt. (403) 946-9911 contact: Mario Radovic

Superior Auto PartsPO Box 5208, Stn Main, Edson T7E 1T4t. (780) 712-4066/1-888-788-8400 f. (780) 712-4414e. [email protected]/superiorauto.com contact: Brian Thompson

Trappers Auto PartsPO Box 1356, Whitecourt T7S 1P2t. (780) 706-2255f. (780) 778-2882 contact: Travis Day

Usable Used Auto Parts238 31st Street, Lethbridge T1H 3Z3t. (403) 317-3166/1-877-317-3166f. (403) 317-1250e. [email protected]: Darcy Jordan

Valley Auto Recyclers Ltd - Drumheller900 Premier Way, PO Box 1717,Drumheller T0J 0Y0 t. (403) 823-5337 contact: Lloyd and Chris Morgan

Vermillion Valley Auto Parts Ltd4804 40th Street, Vermilion T9X 1H5 t. (780) 972-3879 f. (780) 853-1980 contact: Max Betz

VS Truck Works Inc PO Box 476, Oyen TOJ 2JO t. (403) 972-3879 f. (403) 972-2001 contact: Gordon Van Sickle

SGI Moose Jaw Salvage 320 North Service Road, Moose Jaw S6H 4N9 t. (306) 691-4588/1-800 667 5133 f. (306) 691-0200 contact: Ron Macknac

SGI North Battleford Salvage 11302 6th Avenue, North Battleford S9A 0M3 t. (306) 446-1950/1-800-667-1322 f. (306) 446-3899 contact: Brian Smuk



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NSGI Regina Salvage 460 Fleet Street, Regina S4N 7N7 t. (306) 775 6025/1-800-667-3664 f. (306) 721-2642 contact: Allan Ripplinger

SGI Salvage Head Office 2260 11th Avenue, Regina S4P OJ9 t. (306) 751-1787/1-800 667 8015f. (306) 721-6575 contact: Cheryl Hoimyr

SGI Saskatoon Salvage 110 English Crescent, Saskatoon S7K 8A5t. (306) 683-2300/1-800-667-3973 f. (306) 683-2370 contact: Jerome Hoffart

SGI Yorkton Salvage 245 York Road E, Yorkton S3N 2X3 t. 1-800-667-1482 f. (306) 786-2480 contact: Conrad Melnychuc

Aimes Auto Parts 15 Aimes Road, Winnipeg R3X 1V4 t. (204) 257-0858/1-800-821-5716 www.aimes.mb.cacontact: Emile & Louie Hogue

Alexanders Auto Parts PO Box 247, Flin Flon R8A 1M9 t. (204) 687-6350/1-866-274-6805 Allied Auto Parts 1911 King Edward Street, Winnipeg R2R 0N3t. (204) 633-2540/1-888-233-3332 Direct Auto Parts 155 Highway 1, St Francois Xavier R4L 1A1 t. (204) 864-2000/1-888-864-2484 J & M Truck Recycling Ltd303 Parkdale Road, St. Andrews R1N 3N9 t. (204) 338-1458/1-866-744-0650

K&K Pick-up Parts LtdPO Box 62, Oakville R0H 0Y0 t. (204) 267-7355/ 1-877- 258-9236f. (204) 267-7353 contact: Kelly Ducharme Kildonan Auto Parts 2850 Day Street, Winnipeg R2C 2Z2 t. (204) 985-5000/1-800-665-7278 www.kildonan.com contact: Dave Blayden

LKQ Action Recycled Auto Parts 2955 Day Street, Winnipeg R2C 2Z2 t. (204) 224-5678/1-800-665-6651 www.action-parts.comcontact: Willis Thys

Progressive Auto Parts RPO Regent, PO Box 45025, Winnipeg R2C 3A0t. (204) 982-3010/1-877-804-1566 Supreme Auto Parts 602 Pittsburg Avenue, Selkirk R0G 0W9t. (204) 482-6128

Team Auto Parts 2025 Plessis Road, Winnipeg R2C 5C7t. (204) 222-7333/1-888-832-6870 www.teamauto.mb.ca

Wesman Salvage 855 49th Street E, Brandon R7A 6S3 t. (204) 726-8080/1-877-284-7278 e. [email protected]

#9 Auto Wreckers 8692 Hwy 9, RR 4, Tottenham L0G 1W0 t. (905) 936-4943/1-800-263-3267 f. (905) 936-3838e. [email protected] www.number9auto.comcontact: Amo Paone

400 Auto Wreckers (Canada) Ltd 72 Sluse Road, Holland Landing L9N 1G8t. (905) 853-6611 /1-800-565-8402 f. (905) 853-0402 e. [email protected] www.400auto.com contact: Tom Huehn

403 Auto Parts 238 Sumach Drive, Burlington L7R 3X5 t. (905) 637-2319/1-888-403-0403 f. (905) 637-8497 contact: John Lillie

404 Auto Recycling Ltd18288 Kennedy Road, PO Box 254,Sharon L0G 1V0 t. (905) 836-4045/1-866-277-4045 f. (905) 473-9052e. [email protected] www.404autorecycling.com contact: Dan Smith

406 Auto Parts Inc 1665 Beaverdams Road, Thorold L2V 4T3t. (905) 227-4067/1-888-377-7531 f. (905) 227-4066e. [email protected] contact: Joe Serravalle

48 Auto Recycling Inc 23039 Highway 48, Sutton L0E 1R0 t. (905) 722-0222 f. (905) 722-0223 e. [email protected] contact: Sam Hassan

A & L Auto Recyclers Inc 7525 County Road 42, PO Box 111,Comber N0P 1J0 t. (519) 687-AUTO (2886)/1-800-265-2128 f. (519) 687-2465 e. [email protected] contact: Jeff Lanoue

A-1 Auto Wreckers 106 Onondaga Road E, Brantford N3T 5L4 t. (519) 756-0410/1-800-465-2663 f. (519) 756-0495 contact: Darcy Garbedian

AADCO Auto Parts 38 Hansen Road S,Brampton L6W 3H4t. (905) 789-9313/1-866-283-7278 f. (905) 789-9311 e. [email protected] www.aadco.ca contact: Don Fraser

ABA Auto Parts 1726 Morton Line, Cavan L0A 1C0 t. (705) 745-7045 f. (705) 742-7788e. [email protected] contact: Mary McCaskie

Abe’s Auto Recycling 2532 Concession Road 3, Bowmanville L1C 3K2 t. (905) 623-5756/1-888-355-5666 f. (905) 697-8118e. [email protected] www.aawr.ca contact: Abe Afana

Advanced Auto Parts 70081 Ausable Line, RR 1,Exeter N0M 1S4 t. (519) 234-6252 f. (519) 234-6538 contact: Bob VanValkengoed

Ajax Auto Wreckers 160 Dowty Road, Ajax L1S 2G4 t. (905) 686-1771 f. (905) 686-7580 e. [email protected] contact: Steve Monaghan

Andy’s Auto Wreckers 1760 Pension Lane,London N5W 6C1 t. (519) 451-1454 f. (519) 451-5978e. [email protected] www.andysautowreckers.com contact: Derek Nixon

Andy’s Country Repairs 327 Bruce Road 2, RR 4,Walkerton N0G 2V0 t. (519) 881-0373 /1-800-565-5346 f. (519) 881-2284 e. [email protected] contact: Andy Schmidt

Arnprior/Ottawa Auto Parts 5445 Madawaska Boulevard,PO Box 186, Ottawa K7S 3H4 t. (613) 623-7361/1-800-267-7386 f. (613) 623-0191e. [email protected] www.a-oautoparts.com contact: Alan Aumont

Autoland of Delhi Ltd 2093 Pinegrove Road, RR 1,Simcoe N3Y 4J9 t. (519) 582-2840/1-800-265-8008 f. (519) 582-4558e. [email protected] www.autolandofdelhi.com contact: Randy Roloson

B.O.S. Auto Parts 3955 County Road 42, Windsor N9A 6J3t. (519) 969-4621/1-800-387-9227 f. (519) 972-1911e. [email protected] www.bosautoparts.com contact: Rob Indig

B&D Auto Recycling 702 Bronte Road, Oakville L6L 6R9 t. (905) 827-8015/1-877-655-0755 f. (905) 827-3946 e. [email protected] contact: Dave Newman

BCA Services PO Box 26, Stn Main, Milton L9T 2Y3 t. (519) 853-1738 f. (519) 853-1738 contact: Brian Asbury

Beeton Truck & Auto Wreckers Ltd 4049 8th Line, RR 2, Bradford L3Z 2A5t. (905) 775-6534f. (905) 775-1406 e. [email protected] contact: Tom Monaghan

Bell City Auto Center Inc 100 Old Onondaga Road E,PO Box 22036, Brantford N3S 7V1 t. (519) 759-4662/1-800-265-8498 f. (519) 759-2654e. [email protected] www.bellcityauto.comcontact: Jeff Martyniuk

Bickell Auto Parts997 Carpin Beach Road, Sault Ste. Marie P6A 6K4 t. (705) 779-2621/1-800-461-2225 f. (705) 779-2813 e. [email protected] contact: Mike Labelle

Bodyline Auto Recyclers 185 Bancroft Street, Hamilton L8E 4L4 t. (905) 573-7000/1-800-263-1329 f. (905) 573-7005e. [email protected] www.bodyline.ca contact: Dave McDonald

Boston Auto Wreckers 113 McCormack Avenue, Toronto M6N 1X8t. (416) 769-1133 f. (416) 769-1136 e. [email protected]: Mike Maio

Bray Auto/Truck Recyclers 6082 32nd Side Road, RR 1, Acton L7J 2L7t. (519) 853-3100/1-800-265-9419 f. (519) 853-2514 www.brayauto.com contact: Bob Bray

Bucks Auto Parts - Ontario 304 104th Street, Thunder Bay P7E 0A3t. (807) 623-5222 f. (807) 622-6630 contact: Dan Tocheri

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O Cambridge Auto Parts & Wreckers 2155 Main Street E, PO Box 663,Cambridge N1R 5W6 t. (519) 623-0229/1-866-882-9878 f. (519) 623-1473 e. lee.cambridgeautoparts.com contact: Brian Garbedian

Car-go Auto Recyclers 136 Imperial Drive, PO Box 434, North Bay P1B 8H5 t. (705) 497-1602/1-800-267-2991 f. (705) 494-7863 e. [email protected]: Chris Sutherland

Carcone’s Auto Recycling 1030 Bloomington Road,Aurora L4G 3G8 t. (905) 773-5778/1-800-263-2022 f. (905) 773-0482e. [email protected] www.carcone.com contact: Michael Carcone

Caughill Auto Wreckers Ltd 256 East-West Line, RR 3, Niagara-on-the-Lake LOS 1JO t.. (905) 934-1941/1-800-667-7479f. (905) 937-1922e. [email protected] www.caughillauto.com contact: Wally Dingman

Central Auto Truxx 412 Birch’s Road, North Bay P1A 4A9 t. (705) 474-7130/1-877-409-1999 f. (705) 474-7753e. [email protected] www.centralauto.cacontact: John Kain

Cindy Lou’s Auto Rekker 1366 Government Road N, PO Box 344, Timmins P4N 7C3 t. (705) 268-7999/1-877-668-7999 f. (705) 268-1089 e. [email protected] contact: Barry Edwards

Clere-Vu Auto Wreckers 37664 Hwy 8, RR 2, Clinton N0M 1L0 t. (519) 482-3211 f. (519) 482-1419 e. [email protected] contact: William Hoggarth

Complete Auto Recyclers 2420 Providence Line, Peterborough K9J 6X8 t. (705) 295-1555 f. (705) 295-2958 e. [email protected] contact: Greg Stevens

Cookstown Auto Centre Ltd 5046 5th Sideroad, RR 3, Cookstown L0L 1L0 t. (705) 458-4366/1-800-461-1737f. (705) 458-1656e. [email protected] www.cookstownauto.com contact: John Bucko Sr.

Cooksville Auto Recycling 3378 Mavis Road,Mississauga L5C 1T8 t. (905) 277-0356/1-800-433-7359 f. (905) 277-3117e. [email protected] www.cooksville.com contact: Mark Humphrey

Corey Auto Wreckers 1804 Gore Road, London N5W 6B8 t. (519) 455-9040/1-800-265-9250 f. (519) 455-2851e. [email protected] contact: Bill Wyatt

County Auto Parts 1335 Erie Road S, PO Box 564,Harrow N0R 1G0t. (519) 738-9290 f. (519) 738-2519e. [email protected] www.countyautoparts.ca contact: Randy

Covill Auto Wreckers RR 1, Brockville K6V 5T1 t. (613) 348-3484 f. (613) 348-1321 e. [email protected] contact: Ted Kirby

Dave’s Truck & Auto Parts Ltd 112 Falldown Lane, PO Box 280,Carp K0A 1L0t. (613) 839-8733/1-800-267-9110 f. (613) 839-5590e. [email protected] www.davesautoparts.on.ca contact: Dean Hellyer

Deer Lake Auto Recyclers Inc 823 Stephenson Road 1E, Port Sydney P0B 1L0 t. (705) 385-1322/1-866-409-7779 f. (705) 385-8169 e. [email protected] contact: Ken McKean

Dom’s Auto Parts Ltd 1604 Baseline Road, Courtice L1E 2S5 t. (905) 434-4566/1-800-481-7272 f. (905) 434-7997e. [email protected] www.domsauto.com contact: Dom Vetere

Doug’s Auto Parts Ltd 2437 Mundell Road, Joyceville K0H 1Y0 t. (613) 542-3256/1-800-267-0235 f. (613) 542-2908e. [email protected] www.dougsautoparts.ca contact: Kevin Hart

Durham Auto Parts 124 Reach Industrial Park Road,Port Perry L9L 1B2 t. (905) 686-3775 f. (905) 985-0629 contact: Daniel Langille

Earl’s Auto Parts Ltd 956 Guelph Street, Kitchener N2H 5Z6 t. (519) 744-3573/1-800-265-2104 f. (519) 744-8078 contact: Ken Trinkwon

Erin Auto Recyclers 9572 Sideroad 17, Erin N0B 1T0 t. (519) 833-9775 f. (519) 833-0339 contact: Rob Smith

Fenton Auto Parts RR 5, Orillia L3V 6H5 t. (705) 325-4475/1-800-461-0251 f. (705) 325-3122e. [email protected] www.fentonautoparts.comcontact: Paul Barton

Fergus Auto Recyclers 6252 County Road 29, Fergus N1M 2W5 t. (519) 843-2948/1-888-615-9222 f. (519) 843-4304e. [email protected] www.fergusauto.com contact: Bob Vanleeuwen

Flesherton Auto Recyclers Inc 773665 Mun. of GH RR 2, Proton Station N0C 1L0t. (519) 924-2315/1-800-463-6002 f. (519) 924-3530e. [email protected] www.fleshertonautorecylers.comcontact: Ted Pattison

Fody Auto Wreckers Ltd 624 Mall Road, RR 2, Tillsonburg N4G 4G7t. (519) 842-8334/1-800-265-9320 f. (519) 842-2008 e. [email protected] contact: Chris Fody

Formula Auto Wreckers 22081 Kennedy Road, RR 2, Queensville L0G 1R0 t. (905) 475-0285/1-800-594-7509 f. (905) 473-7001 e. [email protected] contact: Sam Farhat

Freelton Auto & Truck Parts& Equipment Co. Ltd 963 Regional Road 97, Freelton L0R 1K0 t. (905) 659-3323 e. [email protected] contact: Ken Henderson

G&L Auto Recycling 4537 Navan Road, RR 2, Ottawa K4B 1H9 t. (613) 824-4985/(613) 824-0395 contact: Wayne

Glencoe Auto Recyclers249 McKellar Street, PO Box 357, Glencoe N0L 1M0t. (519) 287-2222f. (519) 287-5201e. [email protected]: Darin Baker

Godbout Auto Services Inc 2416 Hwy 17 E, PO Box 681,Kenora P9N 3X6 t. (807) 548-5050/1-877-365-6491 f. (807) 548-8034 e. [email protected] contact: Nathan Godbout

Greely Auto Parts Recycling 6441 Bank Street, Metcalfe K0A 2P0 t. (613) 821-2300 f. (613) 821-3060 contact: Roukoz Saghbini

Hank’s Auto Wreckers 2637 Herrgott Road, PO Box 482, St. Clements N0B 2M0 t. (519) 699-5283/1-800-265-6179 f. (519) 699-4744e. [email protected] contact: Mike Nissen

Hanover Auto Wreckers Ltd 401428 Grey Road 4,Hanover N4N 3B8 t. (519) 364-2740/1-800-924-0912 f. (519) 364-1845e. [email protected] www.scrapking.ca contact: Suresh Lall

Hillcrest Auto Wreckers Ltd72 Centre Street, Belleville K8N 4W6 t. (613) 962-3264 f. (613) 962-8134 contact: Butch Lucas

Hilltop Auto Wreckers Ltd 195 Snively Street, Richmond Hill L4E 3E9 t. (905) 773-5806/1-800-441-9812 f. (905) 773-2501e. [email protected] www.hilltopautowreckers.ca contact: Rob Mollicone

Hollywood North Auto Parts Inc 842 Eastern Avenue, Toronto M4L 1A1 t. (416) 465-2501/1-866-498-9761 f. (416) 465-7995e. [email protected] www.hollywoodnorthauto.com contact: Jordan Waxman

Hotch’s Auto Parts 22 Crofton Road, RR 2, Ameliasburgh K0K 1A0 t. (613) 969-8017/1-800-267-5598 f. (613) 969-9998e. [email protected] www.hotchsautoparts.com contact: Hotch Earl

J&B Auto Recyclers 1637 Provincial Road,Windsor N8W 5V7 t. (519) 969-0300/1-800-663-0183 f. (519) 969-9458e. [email protected] www.jbautoparts.com contact: Paul Winkler



J&J Auto Recyclers 456 Hwy 77 N, Leamington N8H 3V6 t. (519) 326-6146/1-800-603-2886 f. (519) 326-9390e. [email protected] www.jandjautorecyclers.com contact: Joe George

JMW Automotive Inc 212 Breithaupt Street, Kitchener N2H 5H4t. (519) 745-2034/1-800-263-4863 f. (519) 745-9301e. [email protected] www.jmw4x4.com contact: Jim Woelfle

Jones Auto Wreckers1 Thora Avenue,Toronto M1L 2P7t. (416) 690-0821f. (416) 690-6925e. [email protected]: Paul Monaghan

KAP Collision & Autoglass 135 Ash Street, Kapuskasing P5N 2E1 t. (705) 335-8449 f. (705) 335-8618e. [email protected] www.eastviewchev.ca contact: Carole McNay

Kenilworth Auto Recyclers 7258 5th Sideroad, Arthur N0G 2K0t. (519) 323-1113/1-800-801-5707 f. (519) 323-3731 contact: Fernando Goncalves

Kenny U-Pull Used Auto Parts 120 Bentley Avenue, Ottawa K2E 6T9t. (613) 228-1222f. (613) 228-5555 contact: John Leslie

King’s Auto Wreckers 1866 Drummond Line,Peterborough K9J 6X9 t. (705) 745-6289/1-800-563-2423 f. (705) 745-6291e. [email protected] contact: Jamie Calder

Kingsville Auto & Metal Recyclers Inc 811 Road 2 East, Kingsville N9Y 2E5 t. (519) 733-5578f. (519) 326-0862 e. [email protected] contact: Anthony Tannous

LAD’s Auto Recyclers 111 Industrial Park Road, RR 2, Pembroke K8A 6W3 t. (613) 638-8733/1-877-938-8733 f. (613) 638-8735 e. [email protected] contact: David Lang

Lampman Salvage8252 Concession 3,Caistor Centre L0R 1E0t. (905) 957-2193f. (905) 957-4667e. [email protected]: Doug Lampman

LaSalle Auto Centre Ltd 214 LaSalle Road, Sarnia N7T 7H5 t. (519) 337-7533/1-800-561-8225 f. (519) 336-5267e. [email protected] www.lasalleautocentre.com contact: Dan Cloutier

LH Jenkins Limited36215 Blackhole Road, RR 4,Goderich N7A 3Y1t. (519) 524-2181f. (519) 524-9886e. [email protected]: Scott Jenkins

LKQ Dominion Auto Recycling 404 Fruitland Road, Stoney Creek L8E 5L9t. (905) 570-8797/1-800-668-9593 f. (905) 643-6166e. [email protected] www.dominionauto.com contact: Benjy Katz

LKQ Headline Auto Parts 17703 County Road 44, Long Sault K0C 2A0t. (613) 938-3527/1-800-567-1814 f. (613) 930-9031 e. [email protected] contact: Tracy Gadbois

LKQ Shaw Auto Recyclers 1765 Pension Lane, London N5W 6C7 t. (519) 455-1200/1-888-826-8666 f. (519) 455-1901e. [email protected] www.shawauto.on.cacontact: Pat Devincenzo

Logel’s Auto Parts Ltd 116 Bridge Street East, Kitchener N2K 1J6t. (519) 745-0268/1-800-818-9118 f. (519) 745-5210e. [email protected] www.logels.com contact: John Logel

M&G Auto 3 Main Street, PO Box E7,King Kirkland P0K 1K0 t. (705) 567-6993 f. (705) 567-2734 e. [email protected] contact: Mike Evans

Mathews Auto Recycling B 30455 Hwy 12, Beaverton L0K 1A0 t. (705) 426-1313/1-877-249-9989 f. (705) 426-1859 e. [email protected] contact: Travis Mathews

McDougall Auto Recyclers PO Box H-9, RR 2, Jasper K0G 1G0t. (613) 283-4794/1-800-360-4954 f. (613) 283-5860 e. [email protected] contact: Michael Koll

McGregor Auto Parts 2000 Ltd RR 2, St. Thomas N5P 3S6 t. (519) 631-4801 e. [email protected] www.mcgregorautoparts.com contact: Jeff McGregor

McIntyre Auto Parts 2182 Keene Road, RR 8,Peterborough K9J 6X9 t. (705) 748-5080/1-800-461-7621 f. (705) 748-2792 contact: Dave McIntyre

Mega City Auto Recycling 9198 6th Line N, RR 3, Georgetown L7G 4S6 t. (905) 457-5713/1-877-777-4142 f. (905) 877-8135 contact: Barry Humphrey

Metro Wide Auto Recycling Ltd 23718 Hwy 48, PO Box 23, Baldwin L0E 1A0 t. (905) 722-3696/1-800-941-3223 f. (905) 722-6721e. [email protected] www.metrowideauto.com contact: Jim Trelford

Mike’s Auto Parts 721 Mud Street E, Stoney Creek L8J 3B8t. (905) 385-9292/1-800-667-8016 e. [email protected] contact: Jason Humphrey

Miller’s Auto Recycling (1992) Ltd 1557 Bowen Road, Fort Erie L2A 5M4 t. (905) 871-4354/1-800-263-8104 f. (905) 871-5453 e. [email protected]/ [email protected] contact: Chris Miller

Mississauga Auto Wreckers Ltd 1837 Romani Court, Mississauga L5T 1H7t. (905) 564-5600f. (905) 564-5894 www.missautowrecker.com contact: Jim Romani

Modern Auto Parts Ltd 78 Concession 2, RR 1, Scotland N0E 1R0t. (519) 443-8632/1-800-265-8005 f. (519) 443-8585e. [email protected] www.modernautoparts.com contact: Rick Haviland

Nicklin Auto Parts & Recyclers 7881 Eastview Road, RR 4, Guelph N1H 6J1t. (519) 822-0301/1-800-265-8304 f. (519) 822-2361 e. [email protected] contact: Denis Krajcar

Nieson Auto Wreckers Ltd 80 Munch Avenue, Cambridge N1R 8E8t. (519) 621-3240/1-800-265-9817 f. (519) 622-8082 e. [email protected] contact: Al D’angelo

North Queen Auto Parts Ltd 70 North Queen Street,Toronto M8Z 2C9 t. (416) 233-5801/1-888-723-4933 f. (416) 233-8159e. [email protected] www.northqueenauto.com contact: Bob Sembay

Nuhn’s Auto Supply RR 1, Williamsford N0H 2V0 t. (519) 794-2746/1-800-795-8188 f. (519) 794-4536 e. [email protected] contact: Hugh Nuhn

Ontario Auto Salvage 519 Speers Road, Oakville L6K 2G4 t. (905) 849-9969/1-877-849-9969 f. (905) 849-9940e. [email protected] www.oasauto.ca contact: Marco Menna

Original Auto Parts 1351 Joanisse Road, Clarence Creek K0A 1N0 t. (613) 488-2036/1-877 443-9435 f. (613) 488-3586 e. [email protected] contact: Luc Tessier

Oshawa Auto Parts Ltd 1175 Nelson Street, Oshawa L1H 5P3 t. (905) 725-2162/1-888-837-9823 f. (905) 725-4790 contact: Bill Paziuk

P&G Auto Parts 534 Gormanville Road, North Bay P1B 4V5 t. (705) 461-9562/1-800-461-9562 f. (705) 476-4001e. [email protected] www.pandgauto.ca contact: Beaver Vallencourt

Paleshi Motors 39 Arthur Street N, Elmira N3B 1Z8 t. (519) 669-1666/1-800-465-2666 f. (519) 669-4994 e. [email protected] contact: Chris Paleshi

Parkway Auto Recyclers 21 Manitou Drive, Kitchener N2C 1K9 t. (519) 894-1450/1-800-265-6464 f. (519) 894-1948 e. [email protected] contact: Vic Generoux

Peterboro Auto Recyclers 1929 Burnaham Line, Peterborough K9J 6X9 t. (705) 745-3212/1-800-461-1798 f. (705) 745-6778 e. [email protected] contact: Ken Edwards

Plazek Auto Recyclers 9530 Silver Street, Caistor Centre L0R 1E0t. (905) 957-8111 f. (905) 957-8333e. [email protected] www.plazek.com contact: Joe Plazek

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Port Perry Auto Wreckers 2831 Hwy 7A, Blackstock L0B 1B0 t. (905) 986-4281/1-877-343-3336 f. (905) 986-1759 e. [email protected] www.portperryauto.comcontact: Daryl Leatherdale

Port Sydney Recyclers Inc 211 Muskoka Road 10, Port Sydney P0B 1L0 t. (705) 385-1754/1-800-615-9222 f. (705) 385-0596e. [email protected] www.portsydneyrecyclers.com contact: Ted Brewer

Queensway Auto Parts 6740 Marshall Road, RR 1, Port Robinson L0S 1K0 t. (905) 295-4316/1-800-263-7124 f. (905) 295-4310 e. [email protected]: Frank Pirillo

Quick’s Auto Wreckers & Repairs 286 Essex Road 31, Leamington N8H 3V5t. (519) 326-9849/1-800-561-4283 f. (519) 326-4027 contact: Greg Quick

Ray Cranley Auto Wreckers Ltd 258 Country Road 8, RR 1, Douro K0L 1S0 t. (705) 652-3338/1-800-375-8001 f. (705) 652-1133 contact: Kim Wallace

Rectangle Auto Supply 160 Cushman Road, St. Catharines L2M 6T6 t. (905) 684-6368/1-800-387-3491 f. (905) 684-6029 e. [email protected] contact: Marcel Lounsbury

Rock City Auto Supplies Ltd 1024 Kingsway, Sudbury P3B 2E5 t. (705) 566-9670/1-800-461-7144 f. (705) 566-0871 e. [email protected] contact: Ron Cayer

Rush’s Auto Parts Ltd 1467 Hwy 56,Caledonia N3W 1T1 t. (905) 570-8747 (Hamilton) f. (905) 772-3991e. [email protected] www.rushsautoparts.com contact: Rob Robson

Saunders Auto Service Ltd16743 Ebenezer Drive, RR 1,Thorndale N0M 2P0 t. (519) 461-0698/1-800-265-0369 f. (519) 461-0602e. [email protected] www.saundersautoparts.com contact: Steve Saunders

Schneider’s Auto Wrecking Ltd Line 46, Rostock N0K 1T0 t. (519) 393-6169 e. [email protected] contact: Jason Rogers

Sonshine Auto Parts 2104 Dunning Road, Cumberland K4C 1M1t. (613) 833-1200/1-888-834-3666 f. (613) 833-1250e. [email protected] www.sonshineautoparts.com contact: Denis Desjardins

Standard Auto Wreckers 1216 Sewells Road, Scarborough M1X 1S1 t. (416) 286-8686/1-800-668-5014 e. [email protected] contact: David Gold

Stewart Salvage Ltd 15583 McCowan Road, RR 3, Newmarket L3Y 4W1 t. (905) 642-2128 f. (905) 640-3693e. [email protected] contact: Rick Stewart

T & T Auto Supply (Thunder Bay) Ltd 427 Kingston Street, Thunder Bay P7E 3P8t. (807) 475-4227/1-800-465-5065 f. (807) 475-8247 e. [email protected] contact: Frank Provenzano

Thorold Auto Parts & Recyclers 1108 Beaverdams Road, PO Box 26, Thorold L2V 3Y7 t. (905) 227-4118/1-800-263-4708 f. (905) 227-8116e. [email protected] www.thoroldauto.comcontact: Frank Serravalle

Thorpe Motor Sales 75 Maitland Street,Brantford N3S 6L4 t. (519) 752-0212 f. (519) 759-5070 e. [email protected] contact: Rateb Hasan

Thunder Bay Auto Parts 520 Squier Street,Thunder Bay P7B 4A8 t. (807) 344-7201/1-800-465-3919 f. (807) 345-1822e. [email protected] www.tbauto.ca contact: Frank Racco

Tracey Auto Wreckers Ltd 5507 Hwy 90, RR 2, Utopia L0M 1T0t. (705) 726-8487/1-800-461-5407 e. [email protected] contact: Ron Tracey Sr.

Tripps Auto Recyclers 2110 Burnham Line, Peterborough K9J 6X9 t. (705) 742-6444 e. [email protected] www.trippsautorecyclers.com contact: Melanie Hale

Union Auto Parts 5402 Richmond Road, PO Box 11292, Stn H, Ottawa K2H 7T9 t. (613) 591-5600/1-800-263-3595 f. (613) 591-9943 e. [email protected] contact: Gabi Szabadi

Uxbridge Auto Wreckers 7509 Concession 4,Uxbridge L9P 1R1 t. (905) 852-6895/1-800-637-0488 f. (905) 852-7825 e. [email protected] contact: Elton Chui

Valley Automotive (Pembroke) Ltd 40883 Hwy 41, PO Box 325, Pembroke K8A 6X6 t. (613) 735-0163/1-800-565-7667 f. (613) 735-6744e. [email protected] www.valleyautomotive.ca contact: Mary Poirier

Van Ryn Auto Wrecking 205 Alway Road, Grimsby L3M 4E7 t. (905) 643-2557 f. (905) 643-9663 e. [email protected]: Art Van Ryn

Woodbeck Auto Parts (Stirling) Ltd 87 Woodbeck Road, RR 1, Stirling K0K 3E0 t. (613) 395-3336/1-800-267-2542 f. (613) 395-0452e. [email protected] www.woodbeckautoparts.com contact: Bruce Woodbeck

Woodstock Auto Recyclers Ltd 525073 Horn Road, RR 4, Woodstock N4S 7V8 t. (519) 456-6129/1-800-465-2814 f. (519) 456-5510e. [email protected] contact: Ludwik Przybyla

Asselin A.P. inc. 9685, Henri-Bourassa Est, Montréal H1E 5W9t. (514) 648-6537/1-800-361-7970 f. (514) 648-5400contact: M. Dominico Spina

Aubry garage Gaétan enr. 297, rue Principale, St-Nazaire-d’Acton J0H 1V0 t. (819) 392-2837 f. (819) 392-2587 contact: M. Gaétan Aubry

B.C. pièces d’autos enr.54, William Dobel,Baie-Comeau G4Z 1T7t. (418) 296-2470/1-800-790-2470 f. (418) 296-5512 contact: M. Harold Pelletier

Bégin Fernand pièces d’autos inc. 416, rang F. Bégin, St-Philibert, Beauce G0M 1X0 t. (418) 228-2413/1-800-463-1688 f. (418) 228-6332 e. [email protected] contact: M. Denis Bégin

Brassard pièces d’autos inc. 1410, rue Principale, CP 367, St-Amable J0L 1N0 t. (514) 875-1991/1-800-704-5310 f. (450) 649-9871 e. [email protected] www.brassardauto.comcontact: MM. Dany Rousseau& Alexandre Allie

Camions A & R Dubois inc. 2745, rue Principale,Saint-Jean Baptiste J0L 2B0 t. (450) 464-4631/1-800-363-4631 f. (450) 464-8377 e. [email protected] contact: M. Alain & M. Régis Dubois

Carrosserie et remorquage Champagne inc.1800, avenue Descôteaux, Bécancour G9H 1W2 t. (819) 233-9000/1-866-345-9004 f. (819) 233-9940 e. [email protected] contact: M. Gaétan& Mme René Champagne

Centre de pièces recycléesde l’Outaouais (2001) 65, de Audet, Gatineau J8Z 1Y1 t. (819) 777-7107/1-800-463-7107 f. (819) 777-3300contact: M. Jean-Paul Barrette

Centre de recyclage St-Bruno inc. 1500, boulevard Marie-Victorin, St-Bruno J3V 6B9 t. (450) 653-3320/1-800-361-3254 f. (450) 653-1250 e. [email protected] contact: M. Serge Sénécal

Centre de recyclage Universel ltée 1880, 3e avenue, CP 307, Val-d’Or J9P 4P4t. (819) 874-5555/1-800-567-6323 f. (819) 874-2374 e. [email protected] www.universel.qc.ca contact: M. Benoit Labrie

Centre du Pick-Up de Beauce enr.127, route Kennedy, Vallee Jonction, Beauce G0S 3J0 t. (418) 253-6120/1-800-463-6120 f. (418) 253-6312e. [email protected] www.pickupbeauce.com contact: M. Simon Nadeau

Certi auto inc. 2860, route 220, St-Élie d’Orford J0B 2S0 t. (819) 822-1000/1-800-567-6180 f. (819) 565-4248 e. [email protected] contact: M. Sylvain Parenteau

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Châteauguay pièces d’autos inc.4383, rue Châteauguay, Jonquière G8A 0A3 t. (418) 547-5495/1-800-561-7398 f. (418) 547-7305 contact: MM. Roger Boudreault& André Tremblay

Complexe automobile St-Paul 1129, boulevard St-Paul, Chicoutimi G7J 3Y2 t. (418) 698-1129/1-866-936-1129 f. (418) 698-7133 e. [email protected] contact: M. Gino Gravel

Démolisseurs d’autosN. Legault inc.1505, des Quais, Ville Ste-Catherine J0L 1E0t. (450) 632-2168/1-800-265-2168 f. (450) 632-0433 e. [email protected] contact: M. Angelino Di-Menna

Drouin Rochpièces d’autos inc.7373, 127e rueEst St-Georges G5Y 5B9 t. (418) 228-9151/1-800-463-1647 f. (418) 228-9831e. [email protected] www.rdrouinauto.com contact: M. Roch Drouin

Dumas et fils pièces d’autos usagées inc.730, Chemin Carrier, Cookshire J0B 1M0t. (819) 875-5515/1-800-961-5515 f. (819) 875-5362 e. [email protected] contact: M. Marc Dumas

Dumont pièces d’autos inc.200, route 116 Est,St-Gilles G0S 2P0t. (418) 692-1212/1-800-463-1925 f. (418) 888-5097 contact: M. Paul Dumont

Dumulong Fernand garage inc.202, Chemin du Vieux Moulin,St-Paul de Joliette J0K 3E0t. (450) 759-5493/1-877-846-6737 f. (450) 759-5122 contact: M. Fernand Dumulong

Duvernay recycleur inc. 4064, rang Haut St-François,Laval H7E 4P2 t. (514) 324-5366/1-800-363-2212 f. (450) 661-8181 e. [email protected] contact: M. Pierre Robitaille

Fleurimont pièces d’autos inc. 2095, Chemin Alfred-Champigny, Sherbrooke J1H 5H2 t. (819) 564-5020 f. (819) 566-2495 e. [email protected] contact: M. Laurent Labrecque

Fontaine Pièces 1994 inc. 1150, rue Notre-Dame Est,Victoriaville G6P 4B9 t. (819) 752-5531/1-800-567-2542 f. (819) 752-3053 e. [email protected] contact: M. Claude Cormier

G & C pièces d’autos inc. 1545, route 217, St-Philippe-de-Laprairie J0L 2K0 t. (450) 659-5770 f. (450) 659-4238 e. [email protected] contact: MM. Maurice& Gilles Dupont

G.R.D. pièces d’autos inc. 1111, rue du Patrimoine,Cacouna G0L 1G0t. (418) 862-5477/1-800-263-2773 f. (418) 862-9218 e. [email protected] www.autogrd.comcontact: M. Alain St-Pierre

Gagnon piècesd’automobiles (1977) inc. 648, route 219, CP 1039, Napierville J0J 1L0 t. (450) 245-3247 e. [email protected] contact: M. Christian Bayeur

Garage Alain St-Pierre inc. 1127, rue Principale, St-Prime G8J 1V2t. (418) 251-1053/1-877-551-1052 e. [email protected]

Garage L. Guay ltée 380, boulevard Labrosse, Gatineau J8P 4P8 t. (819) 663-4014/1-800-567-9648 f. (819) 663-4127 e. [email protected] contact: MM. Claude & André Guay

Gaston Poulin Pièces d’autos inc.948, 14e avenue, La Guadeloupe G0M 1G0t. (418) 459-6296/1-877-459-6296 f. (418) 459-6020 e. [email protected] contact: M. Gaston & Mme. Gisèle Poulin

Goulet St-Émile pièces autos inc. 2716 rue de La Faune, Québec G3E 1H4 t. (418) 842-6659/1-800-221-6347 f. (418) 842-1133 e. [email protected] contact: M. Maxime & Mme. Stéphanie M. Brousseau

Gravel (D.) Automobiles inc. 1030, 99e avenue,St-Georges-de-Champlain G9T 5K4t. (819) 538-6120/1-800-567-2169 f. (819) 538-4182 e. [email protected] contact: M. Jean Gravel

Gravel recyclage automobile Ste-Sophie inc. 2795, boulevard Ste-Sophie, Ste-Sophie J5J 2V3 t. 450-438-3241/1-866-666-7638f. 450-438-2525 e. [email protected] contact: M.Jean-Guy & M.Sébastien Gravel

H. Lambert pièces d’autos inc. 1380, rue Notre-Dame, Berthierville J0K 1A0 t. (450) 836-4664/1-800-265-2134 f. (450) 836-4664 e. [email protected] contact: M. Jacques & M. Jean-François Poirier

Hamel pièces d’autos inc. 1739, rue Jérôme-Hamel, Trois-Rivières G8V 1W3 t. (819) 374-1556/1-800-463-4350 f. (819) 374-9531e. [email protected] www.progi.com/hamel contact: M. Yvon Hamel

Haut-Richelieu pièces et véhicules d’occasion 274, route 133, Ste-Anne-de-Sabrevois J0J 2G0 t. (450) 346-9233/1-800-363-1472 f. (450) 346-0011 contact: MM. Stéphane& François Landry

Hébert C. Garage inc. 538, 3e rang, Ste-Hélène-de-Bagot J0H 1M0t. (450) 791-2627/1-800-667-4973 f. (450) 791-2080 www.progi.com/hebert contact: M. Alain Hébert

J.L.M. pièces d’autos inc. 142, St-Hilaire, C.P. 338, Grande-Rivière G0C 1V0 t. (418) 385-3913 f. (418) 385-4650 contact: M. Jean-Louis Mauger

Jack Auto Montréal-Nord inc. 4485, boulevard Industriel,Montréal-Nord H1H 2Z6 t. (514) 321-3510/1-888-321-3510 f. (514) 321-3990 contact: M. Tullio Lattanzio

Jacques Lauréat pièces d’autos inc. 900, boulevard Frontenac Ouest,Thetford Mines G6G 6K3 t. (418) 335-2132/1-800-267-2132 f. (418) 335-3626 e. [email protected] contact: M. Jacques Lauréat

Juteau 2000 piècesd’autos usagées 16, rue-du-Parc, Côteau-du-Lac J0P 1B0 t. (450) 763-5911/1-800-763-5911 f. (450) 763-5912 e. [email protected] contact: M. Sam Brek

Jutras B. pièces et accessoires d’automobiles inc. 1291, boulevard Labelle, Blainville J7C 2N9 t. (450) 435-0010/1-800-363-6302 f. (450) 435-1810 e. [email protected]: M. Guy Ravary

Kenny pièces d’autos 1600, rue Boisclerc, Laval H7E 4P2 t. (450) 661-2303/1-877-688-0588 f. (450) 661-4146 e. [email protected] contact: MM. Ronald & Herbert Black

L.F. pièces d’autos inc. 1024, 11e rang, Granby J2J 0P9 t. (450) 372-8449/1-877-372-8449 f. (450) 372-0204 contact: M. Luc & Mme. Lee-Ann Champagne

Langevin pièces d’autos ltée 3363, route 112, Marieville J3M 1P1 t. (450) 460-8888/1-800-363-9157 f. (450) 460-5177 e. [email protected] contact: M. Jean-Pierre Allie & Mme. Manon Sylvestre

Laroche Marc pièces d’autos inc. 1180, chemin des Petites-Terres, CP 4009, Succ. A Trois-Rivières G9B 7Y6 t. (819) 377-4815/1-800-567-7872 f. (819) 377-5685 e. [email protected] contact: M. Marc Laroche

Latreille pièces d’autos 370, route 311 Nord, Lac des Écorces J0W 1H0 t. (819) 585-2594 f. (819) 585-3701 e. [email protected] contact: M. Serge Latreille

Lecavalier Laval 1448, boul. des Laurentides, Laval H7N 4Y4 t. (450) 668-1880/800-694-1880 f. (450) 669-2992e. [email protected]: M. Roger Fugère Jr.

Lecavalier Québec 492, boulenard Laurier, St-Apollinaire G0S 2E0t. (418) 842-1222/1-866-717-2886 e. [email protected] contact: MM. Roger Fugère Jr. & Philippe Fugère

Lecavalier St-Jean 1330, rue Jacques-Cartier Sud, St-Jean-sur-Richelieu J3B 6Y8 t. (450) 346-1112/1-800-363-2159f. (450) 346-6197 e. [email protected] www.lecavalier.com contact: M. Roger Fugère Jr.

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Lecavalier Ste-Sophie 2925, boulevard Ste-SophieSte-Sophie J5J 1L1 t. (450) 436-2441/1-800-363-2567 f. (450) 433-1218e. [email protected] www.lecavalier.com contact: M. Roger Fugère Jr.

Lemieux pièces d’autos inc. 2012, route 158, St-Jérôme J7Z 7M2 t. (450) 438-5636/1-800-363-2477 f. (450) 432-4208e. [email protected] www.autolemieux.com contact: Mme. Sylvie Blanchette

LKQ Canada Auto Parts inc. - Div. LKQ M. Robert 655, boul. Laurier, Ste-Madeleine J0H 1S0 t. (450) 774-8551/1-800-465-5253 f. (450) 774-1992e. [email protected] www.mrobert.com contact: M. Michel Robert

LKQ Canada Auto Parts inc. - LKQ Pintendre autos 914, route Kennedy, Pintendre G6C 1A5 t. (418) 833-8650/1-800-463-5158 e. [email protected] www.pintendre.com contact: M. Derek Willshire

Lussier centre du camion ltée 1341, rue Principale, Ste-Julie J3E 1Y1 t. (450) 649-1265/1-800-361-7387 f. (450) 649-8819 e. [email protected] www.lussicam.comcontact: M. Gabriel Lussier

Magnet pièces d’autos inc. 328, rang Double, St-Urbain J0S 1Y0 t. (514) 866-0392/1-800-363-5110 f. (450) 427-7754 contact: M. Mario Coallier

Mainguy pièces d’autos inc.1745, route de l’Aéroport, Ancienne Lorette G2G 2P5 t. (418) 872-1483/1-800-441-7346 f. (418) 872-2254 contact: M. Émilien Mainguy

Marcel auto ferraille inc.9575, Grande-Allée, Brossard J4Z 3H8 t. (450) 676-1577 f. (450) 904-0800e. [email protected]: M. Rosario Palombo

Marcil pièces d’autos inc.9, route 158, St-Thomas de Joliette J0K 3L0t. (450) 753-9633/1-800-493-9633f. (450) 753-7182contact: Mme. Claudette Morin

Miron Henri auto ltée 1141, boulevard La Salette, St-Jérôme J5L 2J8t. (450) 438-4807/1-877-909-4807 f. (450) 438-9467 e. [email protected] contact: MM. André & Luc Miron

Miron les pièces d’autos usagées inc. 221, 33e Avenue, Ste-Marthe-sur-le-Lac J0N 1P0 t. (514) 875-3939/1-800-361-9259 f. (450) 473-7579e. [email protected]: M. Robert Miron

P.A. auto recyclage inc. 4377, Grande-Ligne,St-Jean-sur-Richelieu J2W 1M9 t. (450) 348-9817/1-800-400-9817 e. [email protected] www.autopa.ca contact: M. Alain Arseneault

Perreault pièces d’autos inc. 2625, route Mc Watters, Rouyn-Noranda J9X 5B7 t. (819) 797-2326/1-866-797-2326 f. (819) 797-9228 e. [email protected] contact: M. Sylvain Mongrain

Pièces d’autos Choc 4028, chemin de l’Église, Laterrière G7N 1N8t. 418-545-0505/1-866-480-0505 f. 418-545-4378 e. [email protected] contact: M. Guy Boivin

Pièces d’autos M.S. inc. 6, chemin des Acajous,Ste-Anne des Lacs J0R 1B0 t. (450) 227-3080/1-877-727-3080 f. (450) 227-4391 contact: M. Steve Lemm

Pièces d’autos Nord-Sud inc. 11111, boulevard St-Jean Baptiste, Montréal H1B 4B3 t. (514) 648-1163/1-800-665-3941 f. (514) 648-8781 e. [email protected] contact: MM. Raymond Burke& Normand Morin

Pièces d’autos P.A.T. inc. 1140, rue Soucy, St-Hubert J4T 1A3 t. (450) 462-2220/1-800-361-3720 f. (450) 656-7760 e. [email protected] contact: M. Joe Cutrone

Pièces d’autos usagéesLéon Jacques et fils inc.146, rang 9, Coaticook J1A 1S2 t. (819) 849-6845/1-819-849-3652 contact: Mme. Chantal Jacques

Pièces d’autos usagées de l’Estrie inc.13, route 108, Lingwick J0B 2Z0t. (819) 780-3030/1-877-690-3030f. (819) 780-2900e. [email protected]: M. Jonathan Cotnoir

Pièces Universelles 2007 inc. 1530, boulevard Ste-Geneviève, Chicoutimi G7G 2H1 t. (418) 543-0285/1-800-463-9699 f. (418) 543-8955e. [email protected] www.universelles.ca contact: Mme Julie Girard

Poulin Clément pièces d’autos inc.84, route Kennedy, Vallée Jonction G0S 3J0t. (418) 253-6127/1-800-463-4522f. (418) 253-6327contact: MM. Marc, Jean & Luc Poulin

Quesnel Yves Automobiles inc. 1476, chemin St-Henri, Mascouche J7K 2N4 t. (450) 474-6186/1-800-363-5007 f. (450) 474-3708 contact: M. Yves Quesnel

Récupération St-Laurent inc. 561, rue du Port, Matane G4W 3M6 t. (418) 562-1414 f. (418) 562-0727 e. [email protected] contact: M. Gilles St-Laurent

Recyc-Auto Québec inc. 660, route 219, Napierville J0J 1L0 t. (450) 245-1153/(450) 245-7448 e. [email protected] contact: M. Éric Gariépy

Recyclage Chaleur inc. 274, avenue de Port Royal Ouest, Bonaventure G0C 1E0t. 1-888-878-3681 f. (418) 534-3682e. [email protected] www.recyclagechaleurs.com contact: M. Robert Pitre

Recyclage d’autos st-Lazare (1998) inc. 1021, rue St-Louis, St-Lazare J7T 2B4 t. (450) 424-0042/1-888-424-0040 contact: Mme. Nathalie Boivin

Recyclage F. Picard inc. 1893, boulevard Laure, Sept-Iles G4R 4K1 t. (418) 962-5556/1-800-463-5565 f. (418) 962-1395 contact: M. Florian Picard

Recyclage Pellerin inc. 746, route 265, Plessisville G6L 2Y4 t. (819) 362-3304/1-800-727-3304 f. (819) 362-8573 e. [email protected] contact: M. Éric Pellerin

Reno pièces autos inc. 907, boulevard Harwood, Vaudreuil J7V 8P2 t. (450) 455-5701/1-800-363-7366 f. (450) 455-5176e. [email protected] www.autoreno.com contact: M. Christian Lemay

Rondeau pièces d’autos inc250, Principale, St-Eugène d’Argentenay G0W 1B0t. (418) 276-0000 contact: M. Roger Rondeau

RTA pièces d’autosautos usagées inc. 11250, boul. St-Jean-Baptiste,Montréal H1B 4B4 t. (514) 648-2050/1-800-361-7749 f. (514) 643-4390 contact: M. Normand Morin

Samson pièces d’autos inc. 1058, rue St-Charles Sud, Granby J2G 8C6 t. (450) 375-5151/1-800-363-1216 f. (450) 375-0571e. [email protected] www.autosamson.com contact: Mme. Pierrette Grenier

Sherbrooke piècesd’autos usagées inc.524, rue Galt Ouest,Sherbrooke J1H 1Y9 t. (819) 566-2226/1-800-567-3428f. (819) 823-0283e. [email protected] www.paus.ca contact: MM. Patrick & Eric Veilleux

St-Mathieu piècesd’autos usagées inc.3104, rue Bernard Pilon,Beloeil J3G 4S5 t. (450) 464-5102/1-800-363-6470 f. (450) 464-8250 e. [email protected] contact: M. Jean-Charles Poirier& Mme. Josette Themens

St-Rémi pièces d’autos inc. 260, rue Ste-Thérèse, St-Rémi J0L 2L0 t. (450) 454-9752/1-866-868-9752 f. (450) 454-7983 e. [email protected] contact: M. Daniel Lussier

Ste-Claire recycleur inc. 1761, chemin Ste-Claire,La Plaine J7M 1M2 t. (450) 478-2746/1-800-461-2746 f. (450) 478-2831 contact: MM. Gilbert Marceau& Pierre Robitaille

Ste-Monique pièces d’autos (1986) inc. 695, rue Dubois, St-Eustache J7P 3W1 t. (450) 472-4328/1-800-361-6383f. (450) 472-1804 contact: MM. Roland& Hugues Fournier

Ti-Cœur pièces d’autos inc. 258, route 291 Nord, St-Hubert de Riviére-du-LoupG0L 3L0t. (418) 497-2553/1-800-497-2553 f. (418) 497-3309 e. [email protected] contact: M. Jean-Paul Dubé

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Tourville pièces d’autos inc 5065, chemin Tourville, Drummondville J2A 3Z1t. (819) 398-7000/1-866-615-7070 f. (819) 398-5225 contact: MM. Jean-Paul & Steve Hutchins

Trudel Automobiles enr. 781, route 111 Ouest, CP 41, Amos J9T 3A5t. (819) 732-4700/1-866-519-4700 f. (819) 732-6982 e. [email protected] contact: M. Éric Trudel

Turcotte piècesd’autos 1997 inc. 2905, boulevard St-Michel,Trois-Rivières G0A 5E1 t. (819) 378-4846/1-800-567-8606 f. (819) 378-0420 www.paturcotte.com contact: MM. Yvon & Yves Vallée

Bastarache Auto Salvage (1986) Ltd1796 Shediac River Road,Shediac River E4R 1X5t. (506) 532-2408/1-888-288-6621f. (506) 532-6133e. [email protected]: Ron Bastarache

Capital City Auto Parts Ltd 1394 Alison Boulevard, Fredericton E3C 2M2t. (506) 453-1260 f. (506) 453-0616 e. [email protected] contact: Tom Howell

Garage Gaetan St-Laurant Inc7511 Route 17,Kedgwick E8B 1W4t. (506) 284-2919f. (506) 284-9880e. [email protected]: Gaëtan St-Laurant

Green’s Auto Parts 2790 Woodstock Road, Fredericton E3C 1P9t. (506) 458-9234/1-800-565-1544 f. (506) 457-0842e. [email protected] www.greensautoparts.com contact: Brian Green

LaFrance Auto Salvage 314 Madwaska Road, Saint-Andre (Grand Falls) E3Y 3A4 t. (506) 473-3681f. (506) 473-6480 e. [email protected] contact: Gilles LaFrance

Mill Auto Parts 75 Route 275, Glencoe E3N 4L2 t. (506) 753-4108/ 1-866-753-4108 f. (506) 753-6156 e. [email protected] contact: Michael Savoie

MK Auto Recyclers 587 Grandview Avenue, Saint John E2J 4M8t. (506) 633-9084f. (506) 633-9890 e. [email protected] contact: Mike Beman

Reynold’s Auto Salvage O’Dell Loop, PO Box 1003, Hampton E5N H8It. (506) 832-4186/1-888-984-3300 f. (506) 832-4186e. [email protected] www.reynoldsautosalvage.com contact: Kim Reynolds

Blenkhorns Auto Recyclers 332 Brookside Branch Road, RR 2,Truro B6L 2A8 t. (902) 893-7181/1-800-677-5807 f. (902) 893-1370e. [email protected] www.blenkhorn.com contact: Sheldon Blenkhorn

Brinton’s Auto Salvage PO Box 69, Digby B0S 1S0 t. (902) 245-2927/1-866-789-2927 f. (902) 245-6494e. [email protected] www.brintonsauto.com contact: Bruce Brinton

Brown’s Auto Salvage Ltd 13 Brown Street, Kingston B0P 1R0 t. (902) 765-8313 f. (902) 765-3275e. [email protected] www.brownsautosalvage.ca contact: Tim Brown

Carman Christie’s Garage Ltd 113 Villagedale Road, Barrington B0W 1E0t. (902) 637-2411 f. (902) 637-3129 e. [email protected] contact: Carman C. Christie

Covey’s Auto Recyclers 146 New Harbour Road, Blandford B0J 1T0t. (902) 228-2300/1-800-555-3204 f. (902) 228-2522 e. [email protected] contact: Derek Covey

Dugas Auto Recyclers & Rebuilders Church Point, RR 1, Digby County B0W 1M0t. (902) 769-2416/1-800-214-4649 f. (902) 769-0860e. [email protected] www.dugasautorecyclers.comcontact: Herbert Dugas

Jeff Miller Auto Parts Ltd 5806 Hwy 215, RR 1, Maitland B0N 1T0t. (902) 369-2520 e. [email protected]: Jeff Miller

Maritime Auto Salvage PO Box 201, Truro B2N 5C1 t. (902) 662-2321/1-800-565-7278 f. (902) 662-4146e. [email protected] www.maritimeauto.com contact: Ed MacDonald

Merlin’s Auto Salvage PO Box 1, Site 16, RR 2, Windsor B0N 2T0/Newport B0N 2A0 t. (902) 757-3171 f. (902) 798-1380 e. [email protected] contact: Donald Dowe

Poehl’s Auto Recyclers 1335 Highway 359 N, RR 1,Kentville B0P 1S0t. (902) 678-4564 f. (902) 678-8099 e. [email protected]: Dana Poehl

T&W Auto Centre Ltd 2713 Westville Rd, RR 3, New Glasgow B2H 5C6t. (902) 752-4111/1-877-218-1811 f. (902) 752-4116 e. [email protected] contact: Tom Chennell

Vance Hanes Auto Parts 466 Brookside Road, RR 2, Truro B2N 5B1 t. (902) 897-3075/1-800-565-2433 f. (902) 897-2854e. [email protected] www.vancehanesautoparts.com contact: Vance Hanes

Wayne Giles Auto Salvage 470 Dyke Road,Cow Bay B3G 1K6 t. (902) 464-1999 f. (902) 464-2002e. [email protected] www.gilesautosalvage.com contact: Wayne Giles

Island Auto Supply 25 Livingstone Drive, Charlottetown C1A 7J7t. (902) 892-0138 f. (902) 368-3691e. [email protected] www.islandautosupply.pe.ca/ contact: Harvey Livingstone

O’Brien Recycling Ltd 2224 St. Mary’s Road, Montague C0A 1R0 t. (902) 462-3993/1-866-962-3993 e. [email protected] contact: Darrin O’Brien

One Stop Auto 3426 Smith Road, Rte 152, PO Box 22, St. Louis C0B 1Z0 t. (902) 882-2001/1-800-461-1002 f. (902) 882-3572 e. [email protected] www.onestopautosalvage.ca contact: Larry Drouin

A1 Automotive 395 East White Hills Road, St. John’s A1A 5X7 t. (709) 576-7480/1-877-777-2211 f. (709) 576-7484e. [email protected] www.a1automotive.net contact: Bob Anstey

Auto Parts Network 6 Corey King Drive, Mt. Pearl A1N 0A2t. (709) 747-2000/1-888-271-2535 f. (709) 747-2498e. [email protected] contact: Glenn Hickey

Vatcher’s Used Auto Parts 225 Thornburn Road, St. John’s A1B 3M9t. (709) 722-7476/1-888-892-7476 f. (709) 722-6927 e. [email protected] contact: Glen Vatcher

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GLOSSARY GLOSSAIRE

TERMS OF ENGAGEMENTA quick guide to the most commonly used terms in auto recycling.

Aftermarket parts: Vehicle parts made by a company other than the original manufacturer of the vehicle.

Automotive recycling facility: Purchases vehicles for re-use. Dismantles vehicles, tests salvageable parts for quality and properly disposes or recycles remaining fluids.

Dismantler: A term loosely describing anyone who owns or works at a salvage yard. Job titles include: manager, parts puller, inventory person, salesperson and counter person.

Dismantling bay: An area used by the dismantler to pull parts from vehicles. Often equipped with machinery to safeguard environment and persons from harm.

Green Parts: A trademark used to describe recycled parts removed and stored with minimal environmental impact.

ELV: End-of-life vehicle. Any vehicle that is deemed to be for parts or recycling only.

Fluid recovery: Fluids found within a car, such as oil, Freon, battery acid, transmission fluid and gas, must be disposed of properly to safeguard the environment.

LKQ parts: Like Kind Quality. Damaged parts replaced with LKQ parts of the same quality as before collision. Can be used or new OEM.

OEM parts: Original Equipment Manufacturer. Refers to the original maker of the vehicle. Replacement of the original part with a part made by the original manufacturer. OEM parts can be either used or new.

Parts cars: Vehicles that are dismantled for re-usable parts.

Racking: Steel structures used to shelve and categorize all parts in warehouses. Racking prevents damage to the part and provides easy accessibility to any part.

Rebuildables: Vehicles that can be repaired.

Recycled OEM parts: Quality OEM Parts removedfrom Total Loss Vehicles or ELVs and sold to replace damaged parts on running vehicles.

Salvage: A salvage vehicle is a vehicle that has been wrecked or damaged beyond repair; declared a total loss by the insurer; or declared a total loss by reason of theft.

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LA TERMINOLOGIE AU RENDEZ-VOUSUn guide rapide des termes les plus utilisés dans l’industrie du recyclage automobile.

Aftermarket parts: Pièces automobiles faites par une entreprise autre que le fabricant d’origine du véhicule.

Centre de recyclage d’automobiles: Achète des véhicules pour les re-utiliser. Démonte les véhicules, vérifie la qualitédes pièces récupérables et élimine ou recycle de façon appropriée les fluides restants.

Démonteur: Terme générique décrivant une personne qui possède ou qui travaille dans un centre de récupération. Les titres de postecomprennent : gestionnaire, collecteur de pièces, préposé à l’inventaire, aux ventes et au comptoir.

Aire de démontage: Un espace utilisé par le démonteur pour récupérer les pièces des véhicules, souvent équipé de machines servant à protéger l’environnement et à éviter les accidents de travail.

« Pièces vertes »: Pièces recyclées OEM retirées et entreposées avec un impact minimal sur l’environnement.

VHU: Véhicule hors d’usage ou en fin de vie utile. Un véhicule conservé uniquement pour la récupération des pièces ou le recyclage.

Récupération des fluides: Les fluides qui se trouvent dans une voiture comme l’huile, les halo carbures, l’acide de batterie, le liquide de transmission et l’essence.Ils doivent être éliminés de façon appropriée afin de protéger l’environnement.

Pièces OEM: Pièces d’origine du fabricant. Renvoi au fabricant original du véhicule. Remplacement d’une pièce originale par une pièce fabriquée par le fabricant d’origine. Les pièces OEM peuvent être usagées ou neuves.

Véhicules pour pièces: Véhicules démontés afin d’en récupérer les pièces réutilisables.

Rayonnage: Structures d’acier utilisées pour ranger et classer toutes les pièces dans les entrepôts. Le rayonnage permet d’éviter que les pièces soient endommagées et offre un accès facilite l’accès à toutes les pièces.

Véhicules réparables: Véhicules qui peuvent être réparés.

Pièces OEM recyclées: Pièces OEM de qualité du fabricant, prélevées sur un véhicule déclaré « perte totale » ou sur un VHU et vendues pour remplacer des pièces endommagées sur des véhicules en état de fonctionnement.

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Salvage: Une épave automobile est un véhicule qui a été détruit ou endommagé de façon irréparable; déclaré perte totale par l’assureur, ou déclaré perte totale en raison d’un vol.

14

Pièces PRQ: Pièces de remplacement de qualité. Pièces endom-magées, remplacées par des pièces PRQ de même qualité qu’avant l’accident. Peuvent être des pièces OEM neuves ou usagées.

8


EVENT GUIDE ÉVÉNEMENT2012

APRIL/AVRIL APRIL/AVRIL

SEPTEMBER/SEPTEMBRESEPTEMBER/SEPTEMBRE OCTOBER/OCTOBRE

APRIL/AVRIL MAY/MAI

MAR/MARS

2012OARA Convention & Trade Show/Salon commercial & convention OARAToronto, OntarioSteve Fletcher: 519.858.876/oara.com

2012

2012

JUNE/JUIN

2012

2012

ARA Convention/ARA ConventionOrlando, Floridaaraexpo.org

IRT on Auto Recycling 2012/TRI sur le recyclage automobileLiverpool, EnglandAndy Latham: irt-autorecycling.org

2012ARAAC Convention/ARAAC ConventionMoncton, New BrunswickDerek Covey: 902.228.2300/araac.ca

2012OARA Mid Year Member Meeting/OARA Réunion semi-anuelle des membresHamilton, OntarioSteve Fletcher: 519.858.876/oara.com

2012AARDA Meeting & Conference/AARDA Réunion & ConférenceEdmonton, AlbertaIan Hope: 780.478.5820/aarda.com

2012

23-27

14-16

14-15

29-31 27-2821-22

28 25-26

20-23ARPAC Congress/ARPAC CongrèsSherbrooke, QuebecDanièle Lavigne:450.229.0315/arpac.org

CALENDAR OF EVENTS

Stay tuned to canadianrecycler.ca

for recycling news updates

throughoutthe year.

Restez branchés sur

canadianrecycler.ca pour les

nouvelles de reyclage tout au long de l’année.

magazineTrainingmatters.ca

THE TRAINING PORTAL FOR COLLISION REPAIR

Canada’s Choice: Trusted. Timely. Relevant.

Le choix du Canada:Fiable. Actuel. Pertinent.

CCaannaaddaa’’ss C

collisionrepairmag.com waterworx.net bodyworx.comtrainingmatters.cacanadianautorecycler.ca collisionquebec.com

SARA Member Meeting & ARC/SARA Reunion des membres & réunion d’ARC Regina, SaskatchewanCheryl Hoiymr: 306.751.1787/autorecyclers.ca

B-CAR Meeting/B-CAR RéunionPenticton, British ColumbiaKen Hendricks:604.419.4836/ara.bc.ca/div-bcar.html

Q W E R T Y U I OZ X C V B N M

A S D F G H J K LP

12:34

CalendarMake a note of it!À vos agendas!ÉVÉNEMENTS À SUIVRE


THE LAST WORD LE MOT DE LA FIN

Q uelle bonne année médiatique pour l’industrie du recyclage automobile! Des articles positifs ont paru dans des journaux importants comme le Toronto Star et le Vancouver Sun, puis des recycleurs auto-

mobiles ont été vus à la télévision, tant aux nouvelles que dans des émissions comiques.

J’y étais lorsque CP24 et CTV ont rendu visite à North Queen Auto Parts à Toronto pour le relancement d’Adieu Bazon. Ce programme et la couverture médiatique qu’il a reçue ont été très importants pour la transmission du message au public.

Puis, il y a l’article de Peter Gorrie, paru dans le cahier Wheels du Toronto Star. Son article est clair : il soutient le travail des recycleurs automobiles légitimes, indiquant que c’est bon pour le consommateur, les réparateurs et l’environnement. Il a même fait un lien avec les élections ontariennes qui avaient lieu à l’époque : « Est-ce que l’avenir des voitures hors d’usage aura une influence sur les élections ontariennes le 6 octobre? Quoi? Vous n’y avez pas songé? Peut-être le devriez-vous. »

L’article de Don La Joie dans le Vancouver Sun met surtout l’accent sur le travail effectué par Susan Sawyer-Beaulieu de l’Université de Windsor qui étudie ce qui arrive aux voitures hors d’usage lorsqu’ils ne sont plus sur les routes. Il s’agissait quand même d’un message positif quant à l’utilité et les avantages du recyclage automobile.

La couverture positive ne s’arrête pas là. Si vous ne connaissez pas le Rick Mercer Report, il s’agit d’une satire des nouvelles diffusée sur CBC. Récemment, l’émission a montré un segment sur le recyclage filmé à Carcone’s Auto Recycling qui a compris une entrevue de Steve Fletcher d’ARC et de Tony Carcone. Le seg-ment cherchait à faire rire — c’est le but de l’émission —, mais il s’agissait tout de même d’un portrait positif de l’industrie. Le plus important est que l’émission ait pensé faire un segment sur le recyclage parce que l’industrie est de plus en plus visible.

Toutes ces couvertures sont des preuves solides que le vrai message commence à se rependre. Au final, c’est ça qui est important.

This has been a banner year for automotive recycling in terms of media and public ex-posure. Positively slanted articles have appeared in major newspapers like the Toronto Star, Vancouver Sun and other out-

lets, and auto recyclers have made appearances on major news channels and even in the world of television comedy.

I was on hand for visits that CP24 and CTV paid to North Queen Auto Parts in Toronto for the relaunch of Retire Your Ride. This program, and the coverage it has received, has been instrumental in helping to get the message out to the public.

Then there’s the article by Peter Gorrie that ap-peared in the Wheels section of the Toronto Star. It’s clear from his article that he supports the work of legit-imate auto recyclers as being good for the consumer, good for the repairers and good for the environment. He even ties the issue to the election that was facing Ontario’s voters at the time:

“Will the fate of defunct cars influence your vote in the October 6 Ontario election? What! You haven’t even thought about it? Perhaps you should.”

Don La Joie’s article in the Vancouver Sun, “Canadian study shows where old cars go in the afterlife,” focused primarily on the work being done by Susan Sawyer-Beaulieu at the University of Windsor in studying what happens to end-of-life vehicles when they’re taken off the road. It was still an overall positive message about the utility and benefits of automotive recycling.

The positive coverage doesn’t stop there. If you’re not familiar with the Rick Mercer Report, it’s a satirical look at the news on CBC. The show recently featured a segment on auto recycling filmed at Carcone’s Auto Re-cycling, including interviews with Steve Fletcher of ARC and Tony Carcone. The segment was played for laughs, because that’s what the show does, but it was still a posi-tive portrayal of auto recycling. More to the point, the show only even considered a segment on recycling be-cause of the increased profile of the industry.

Taken together, it’s solid evidence that the real mes-sage about Canada’s quality auto recyclers is getting out. At the end of the day, that’s what it’s all about.

Media Carries the MessageWe’re seeing positive coverage of the industry from traditional media.

Les médias passent le message

BY/PAR GLORIA MANN

Les médias traditionnels couvrent l’industrie de manière positive.

GLORIA MANNVP Industry RelationsCanadian Auto RecyclersVP des relations de l’industrie

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SAFETY ENVIRONMENT PROFIT

Évitez que les matières dan-gereuses qu’on retrouve dans les véhicules en fin de vie (VFV) ne viennent contaminer notre eau, nos terres et notre air au moment du recyclage.

Le Code environnemental des recycleurs d’automobiles du Canada (CERAC) constitue une ressource inestimable pour tous les recy-cleurs d’automobiles, alors qu’on y fait état des pratiques exemplaires permettant d’assurer une saine gestion environnementale des véhicules en �n de vie.

Voyez à quel point ce code est important pour votre entreprise en consultant le site Web à l'adresse www.cerac.ca.

Le CERAC (auparavant le Code national de pratique) fut élaboré par Summerhill Impact et l’ARC dans le cadre du programme Adieu bazou, un programme subventionné par le gouvernement du Canada.

Prevent hazardous materials contained in end-of-life vehicles (ELV) from contaminating our water, land, and air during the vehicle recycling process.

The Canadian Auto Recyclers' Environmental Code (CAREC) is an invaluable resource for all automotive recyclers, outlining best practices for the environmentally sound management of end-of-life vehicles.

To �nd out why the Code is important to your business, visit www.carec.ca.

CAREC (formerly The National Code of Practice) was developed by Summerhill Impact and ARC as part of the Government of Canada-funded Retire Your Ride program.

Canadian Auto Reyclers magazine 6#1

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