CANADA˙&˙NEW˙ENGLAND THE˜HOLLAND˜AMERICA˜LINE˜ … · 2017-03-09 · Tall tales, classic...

4
TRAVEL PROFESSIONALS’ CANADA & NEW ENGLAND SELLING GUIDE April – October 2017 The following sales policies will assist you when booking 2017 Canada & New England cruises. PAYMENTS •�Cruise-only fares are quoted in U.S. or Canadian dollars •�A deposit is required at the time of booking and varies by cruise length. Final payments are due 75 days prior to sailing. Taxes, Fees and Port Expenses are in addition to the Non-Commissionable Fare included in the cruise fares and must be paid by all guests, including 3rd/4ths and infants. Taxes, Fees and Port Expenses are subject to change. CANCELLATIONS Cancellation fees, regardless of resale, apply per person as follows and can vary based on length of sailing and promotion. USD/CAD: •�75–57 days’ notice: an amount equal to deposit requirement •�56–29 days’ notice: 50% of gross fare •�28–16 days’ notice: 75% of gross fare •�15 days or less notice: 100% of gross fare CONNECTIONS — HOLLAND AMERICA LINE’S SMALL AFFINITY GROUP PROGRAM Your small affinity groups can now enjoy extra amenities! Examples of our more popular groups include quilting and knitting, culinary, bridge players, wine and cheese tasting, educational seminars and dance camps. Contact your Business Development Representative for Connections approval. This new program is good for all Holland America Line products except Grand Voyages and offers the following amenities: •� Tour Conductor ratio of 1:10 (maximum of 2 Tour Conductors) •�Extra� �GAP�points�for�each�group GROUP ADVANTAGE PROGRAM Our Group Advantage Program (GAP) features 32 different amenities to choose from — plus four Group GAP Packages. For groups of five or more staterooms, you can customize special amenities for your clients, including dinner at the Pinnacle Grill, cocktail parties and Shipboard Credit options. Visit GoHAL.com for the full amenity menu. Groups may always book current Signature Fares if GAP does not apply to the desired accommodations. Creating and managing groups is faster and easier than ever before with POLAR Online, the cruise industry’s most advanced booking tool. Visit GoHAL.com to view existing group allocations, book guests, monitor financial totals, see Tour Conductor credits earned and send group contracts and forms. GAP PLUS PROGRAM Book select 2017 Canada & New England sailings and receive the following: •� Standard GAP points to use for your choice of regular GAP amenities •� Tour Conductor ratio of 1:15 •� 1% bonus commission if group sails with five or more staterooms •� Bottle of sparkling wine in each stateroom Visit GoHAL.com for more information. SINGLE PARTNERS PROGRAM For those traveling alone and willing to share a stateroom, our Single Partners Program offers double occupancy rates and assigns two non- smoking, same-sex guests to the same stateroom. ms Veendam: •� Single Partners Program: categories E and K Single Occupancy: categories PS-VQ at 200% of double occupancy; categories CA-N at 175% of double occupancy ms Maasdam, ms Rotterdam: •�Single Partners Program: categories E and K Single Occupancy: categories PS–BC at 200% of double occupancy; categories CA–N at 175% of double occupancy ms Zuiderdam: •� Single Partners Program: categories D and K Single Occupancy: categories PS–VH at 200% of double occupancy; categories C–N at 175% of double occupancy CANADA&NEWENGLAND SALESPOLICIES GoHAL.com 7 CE17732 SALES SUPPORT TEAM 1-800-544-0443, option 4 [email protected] GROUP ADVANTAGE PROGRAM CATEGORIES SHIP VERANDAH OUTSIDE INSIDE ms Maasdam PS-BB CA-FF IQ-L ms Rotterdam PS-BB CA-FF I-L ms Veendam PS-BB, VQ CA-FF IQ-L ms Zuiderdam PS-SY, VA-VD C-G I-L

Transcript of CANADA˙&˙NEW˙ENGLAND THE˜HOLLAND˜AMERICA˜LINE˜ … · 2017-03-09 · Tall tales, classic...

Page 1: CANADA˙&˙NEW˙ENGLAND THE˜HOLLAND˜AMERICA˜LINE˜ … · 2017-03-09 · Tall tales, classic novels and sea shanties come to life in the shops, museums and cafes of this storied

Tall tales, classic novels and sea shanties come to life in the shops, museums and cafes of this storied region.

* Entertainment and venues vary by ship.

GoHAL.com 1

Holland America Line invites your clients to savor the journey with personal in-suite service, nights filled with rhythm and blues, and demonstrations of regional cooking.

GoHAL.com 2

TRAVEL PROFESSIONALS’

CANADA & NEW ENGLAND SELLING GUIDE

April – October 2017

The following sales policies will assist you when booking 2017 Canada & New England cruises.

PAYMENTS

•� Cruise-only fares are quoted in U.S. or Canadian dollars

•� A deposit is required at the time of booking and varies by cruise length. Final payments are due 75 days prior to sailing.

Taxes, Fees and Port Expenses are in addition to the Non-Commissionable Fare included in the cruise fares and must be paid by all guests, including 3rd/4ths and infants. Taxes, Fees and Port Expenses are subject to change.

CANCELLATIONS

Cancellation fees, regardless of resale, apply per person as follows and can vary based on length of sailing and promotion.

USD/CAD: •� 75–57 days’ notice: an amount equal to

deposit requirement

•� 56–29 days’ notice: 50% of gross fare

•� 28–16 days’ notice: 75% of gross fare

•� 15 days or less notice: 100% of gross fare

CONNECTIONS — HOLLAND AMERICA LINE’S SMALL AFFINITY GROUP PROGRAM

Your small affinity groups can now enjoy extra amenities! Examples of our more popular groups include quilting and knitting, culinary, bridge players, wine and cheese tasting, educational seminars and dance camps. Contact your Business Development Representative for Connections approval.

This new program is good for all Holland America Line products except Grand Voyages and offers the following amenities:

•� Tour Conductor ratio of 1:10 (maximum of 2 Tour Conductors)

•�Extra���GAP�points�for�each�group

GROUP ADVANTAGE PROGRAM

Our Group Advantage Program (GAP) features 32 different amenities to choose from — plus four Group GAP Packages. For groups of five or more staterooms, you can customize special amenities for your clients, including dinner at the Pinnacle Grill, cocktail parties and Shipboard Credit options. Visit GoHAL.com for the full amenity menu. Groups may always book current Signature Fares if GAP does not apply to the desired accommodations.

Creating and managing groups is faster and easier than ever before with POLAR Online, the cruise industry’s most advanced booking tool. Visit GoHAL.com to view existing group allocations, book guests, monitor financial totals, see Tour Conductor credits earned and send group contracts and forms.

GAP PLUS PROGRAM

Book select 2017 Canada & New England sailings and receive the following:

•� Standard GAP points to use for your choice of regular GAP amenities

•� Tour Conductor ratio of 1:15

•� 1% bonus commission if group sails with five or more staterooms

•� Bottle of sparkling wine in each stateroom

Visit GoHAL.com for more information.

SINGLE PARTNERS PROGRAM

For those traveling alone and willing to share a stateroom, our Single Partners Program offers double occupancy rates and assigns two non-smoking, same-sex guests to the same stateroom.

ms Veendam:

•� Single Partners Program: categories E and K Single Occupancy: categories PS-VQ at 200% of double occupancy; categories CA-N at 175% of double occupancy

ms Maasdam, ms Rotterdam:

•� Single Partners Program: categories E and K Single Occupancy: categories PS–BC at 200% of double occupancy; categories CA–N at 175% of double occupancy

ms Zuiderdam:

•� Single Partners Program: categories D and K Single Occupancy: categories PS–VH at 200% of double occupancy; categories C–N at 175% of double occupancy

CANADA�&�NEW�ENGLANDSALES�POLICIES

GoHAL.com 7CE17 732

SALES SUPPORT TEAM

1-800-544-0443, option 4 [email protected]

GROUP ADVANTAGE PROGRAM CATEGORIES

SHIP VERANDAH OUTSIDE INSIDE

ms Maasdam PS-BB CA-FF IQ-L

ms Rotterdam PS-BB CA-FF I-L

ms Veendam PS-BB, VQ CA-FF IQ-L

ms Zuiderdam PS-SY, VA-VD C-G I-L

CANADA & NEW ENGLANDTOP FIVE REASONS TO CRUISE WITH HOLLAND AMERICA LINE

1. LONGER SEASON

Our season runs from May to October, longer than any other premium cruise line’s season. These cruises are great for clients who want to bring their children and grandchildren on a vacation where American history comes to life and the cities are tailor-made for exploring on foot.

2. BOSTON HOMEPORT

With our homeport in Boston, our cruises offer easy access to a high concentration of historic sites — from The Freedom Trail to Boston Harbor — and lots of fun things to do, including “Sail Boston,” June 17–24; and “Boston Harbor Fest,” July 1-4.

3. ADD A BERMUDA CRUISE

A number of our Canada & New England itineraries can be combined with a 7-day Bermuda cruise — which are very popular with our guests. They offer sunny days, beautiful beaches and charming cities with a British flavor, as well as several leisurely days at sea.

4. MONTRÉAL EMBARKATIONS

Holland America Line is the only premium cruise line that offers Canada & New England itineraries that embark in Montreal. This gives your clients an opportunity to explore this sophisticated city before beginning their cruise.

5. A BIG ANNIVERSARY

Montréal is celebrating the 375th anniversary of its founding, making 2017 the year to visit. On tap is a full year of festivities and special events highlighting the city’s creative spirit, history and beauty.

SPACIOUS, MID-SIZED SHIPSHolland America Line ships are designed to be large enough to offer diverse amenities, yet small enough to feel stylish and sophisticated. Because we sail with a high crew-to-guest ratio, your clients will experience service that is truly warm and gracious, never in the way, yet never out of touch. In fact, guests o�en comment on our academy-trained crew’s uncanny ability to remember their preferences.

A TASTE OF PERFECTIONHolland America Line’s Culinary Council® (consisting of five world-class celebrity chefs) and our own esteemed onboard Executive Chefs bring an abundance of delicious choices to the table. Cuisine spans the globe — Italian, French, pan-Asian. Dining venues range from fast casual at poolside to the refined elegance of the reservations-only Pinnacle Grill. For those wishing a taste of the place they are visiting: regionally inspired dishes.

A WORLD OF ENTERTAINMENT*

Evenings are filled with an abundance of quality entertainment options. Exclusive concerts like “Off the Charts: Billboard Hits Rewind,” and “Frozen Planet Live by BBC Earth Experiences” provide the centerpiece for an exciting variety of performances on the Main Stage. Your clients can also explore the world of cuisine with cooking demonstrations in our Culinary Arts Center, learn video-editing tips from the pros at a Digital Workshop powered by Windows or try their luck in the Casino.

A SUITE EXPERIENCEYour clients who choose a luxurious suite can enjoy our signature Mariner’s Dream™ bed, fragrant Elemis® bath amenities and a spacious verandah, perfect for private sunning, dining and relaxing. As part of a $300 million fleet-wide enhancement, suites are becoming even more lavish and comfortable as they receive substantial updates — from new décor and furnishings to technology enhancements and new in-room amenities.

THE HOLLAND AMERICA LINE DIFFERENCE

Page 2: CANADA˙&˙NEW˙ENGLAND THE˜HOLLAND˜AMERICA˜LINE˜ … · 2017-03-09 · Tall tales, classic novels and sea shanties come to life in the shops, museums and cafes of this storied

Tall tales, classic novels and sea shanties come to life in the shops, museums and cafes of this storied region.

* Entertainment and venues vary by ship.

GoHAL.com 1

Holland America Line invites your clients to savor the journey with personal in-suite service, nights filled with rhythm and blues, and demonstrations of regional cooking.

GoHAL.com 2

TRAVEL PROFESSIONALS’

CANADA & NEW ENGLAND SELLING GUIDE

April – October 2017

The following sales policies will assist you when booking 2017 Canada & New England cruises.

PAYMENTS

•� Cruise-only fares are quoted in U.S. or Canadian dollars

•� A deposit is required at the time of booking and varies by cruise length. Final payments are due 75 days prior to sailing.

Taxes, Fees and Port Expenses are in addition to the Non-Commissionable Fare included in the cruise fares and must be paid by all guests, including 3rd/4ths and infants. Taxes, Fees and Port Expenses are subject to change.

CANCELLATIONS

Cancellation fees, regardless of resale, apply per person as follows and can vary based on length of sailing and promotion.

USD/CAD: •� 75–57 days’ notice: an amount equal to

deposit requirement

•� 56–29 days’ notice: 50% of gross fare

•� 28–16 days’ notice: 75% of gross fare

•� 15 days or less notice: 100% of gross fare

CONNECTIONS — HOLLAND AMERICA LINE’S SMALL AFFINITY GROUP PROGRAM

Your small affinity groups can now enjoy extra amenities! Examples of our more popular groups include quilting and knitting, culinary, bridge players, wine and cheese tasting, educational seminars and dance camps. Contact your Business Development Representative for Connections approval.

This new program is good for all Holland America Line products except Grand Voyages and offers the following amenities:

•� Tour Conductor ratio of 1:10 (maximum of 2 Tour Conductors)

•�Extra���GAP�points�for�each�group

GROUP ADVANTAGE PROGRAM

Our Group Advantage Program (GAP) features 32 different amenities to choose from — plus four Group GAP Packages. For groups of five or more staterooms, you can customize special amenities for your clients, including dinner at the Pinnacle Grill, cocktail parties and Shipboard Credit options. Visit GoHAL.com for the full amenity menu. Groups may always book current Signature Fares if GAP does not apply to the desired accommodations.

Creating and managing groups is faster and easier than ever before with POLAR Online, the cruise industry’s most advanced booking tool. Visit GoHAL.com to view existing group allocations, book guests, monitor financial totals, see Tour Conductor credits earned and send group contracts and forms.

GAP PLUS PROGRAM

Book select 2017 Canada & New England sailings and receive the following:

•� Standard GAP points to use for your choice of regular GAP amenities

•� Tour Conductor ratio of 1:15

•� 1% bonus commission if group sails with five or more staterooms

•� Bottle of sparkling wine in each stateroom

Visit GoHAL.com for more information.

SINGLE PARTNERS PROGRAM

For those traveling alone and willing to share a stateroom, our Single Partners Program offers double occupancy rates and assigns two non-smoking, same-sex guests to the same stateroom.

ms Veendam:

•� Single Partners Program: categories E and K Single Occupancy: categories PS-VQ at 200% of double occupancy; categories CA-N at 175% of double occupancy

ms Maasdam, ms Rotterdam:

•� Single Partners Program: categories E and K Single Occupancy: categories PS–BC at 200% of double occupancy; categories CA–N at 175% of double occupancy

ms Zuiderdam:

•� Single Partners Program: categories D and K Single Occupancy: categories PS–VH at 200% of double occupancy; categories C–N at 175% of double occupancy

CANADA�&�NEW�ENGLANDSALES�POLICIES

GoHAL.com 7CE17 732

SALES SUPPORT TEAM

1-800-544-0443, option 4 [email protected]

GROUP ADVANTAGE PROGRAM CATEGORIES

SHIP VERANDAH OUTSIDE INSIDE

ms Maasdam PS-BB CA-FF IQ-L

ms Rotterdam PS-BB CA-FF I-L

ms Veendam PS-BB, VQ CA-FF IQ-L

ms Zuiderdam PS-SY, VA-VD C-G I-L

CANADA & NEW ENGLANDTOP FIVE REASONS TO CRUISE WITH HOLLAND AMERICA LINE

1. LONGER SEASON

Our season runs from May to October, longer than any other premium cruise line’s season. These cruises are great for clients who want to bring their children and grandchildren on a vacation where American history comes to life and the cities are tailor-made for exploring on foot.

2. BOSTON HOMEPORT

With our homeport in Boston, our cruises offer easy access to a high concentration of historic sites — from The Freedom Trail to Boston Harbor — and lots of fun things to do, including “Sail Boston,” June 17–24; and “Boston Harbor Fest,” July 1-4.

3. ADD A BERMUDA CRUISE

A number of our Canada & New England itineraries can be combined with a 7-day Bermuda cruise — which are very popular with our guests. They offer sunny days, beautiful beaches and charming cities with a British flavor, as well as several leisurely days at sea.

4. MONTRÉAL EMBARKATIONS

Holland America Line is the only premium cruise line that offers Canada & New England itineraries that embark in Montreal. This gives your clients an opportunity to explore this sophisticated city before beginning their cruise.

5. A BIG ANNIVERSARY

Montréal is celebrating the 375th anniversary of its founding, making 2017 the year to visit. On tap is a full year of festivities and special events highlighting the city’s creative spirit, history and beauty.

SPACIOUS, MID-SIZED SHIPSHolland America Line ships are designed to be large enough to offer diverse amenities, yet small enough to feel stylish and sophisticated. Because we sail with a high crew-to-guest ratio, your clients will experience service that is truly warm and gracious, never in the way, yet never out of touch. In fact, guests o�en comment on our academy-trained crew’s uncanny ability to remember their preferences.

A TASTE OF PERFECTIONHolland America Line’s Culinary Council® (consisting of five world-class celebrity chefs) and our own esteemed onboard Executive Chefs bring an abundance of delicious choices to the table. Cuisine spans the globe — Italian, French, pan-Asian. Dining venues range from fast casual at poolside to the refined elegance of the reservations-only Pinnacle Grill. For those wishing a taste of the place they are visiting: regionally inspired dishes.

A WORLD OF ENTERTAINMENT*

Evenings are filled with an abundance of quality entertainment options. Exclusive concerts like “Off the Charts: Billboard Hits Rewind,” and “Frozen Planet Live by BBC Earth Experiences” provide the centerpiece for an exciting variety of performances on the Main Stage. Your clients can also explore the world of cuisine with cooking demonstrations in our Culinary Arts Center, learn video-editing tips from the pros at a Digital Workshop powered by Windows or try their luck in the Casino.

A SUITE EXPERIENCEYour clients who choose a luxurious suite can enjoy our signature Mariner’s Dream™ bed, fragrant Elemis® bath amenities and a spacious verandah, perfect for private sunning, dining and relaxing. As part of a $300 million fleet-wide enhancement, suites are becoming even more lavish and comfortable as they receive substantial updates — from new décor and furnishings to technology enhancements and new in-room amenities.

THE HOLLAND AMERICA LINE DIFFERENCE

Tall tales, classic novels and sea shanties come to life in the shops, museums and cafes of this storied region.

* Entertainment and venues vary by ship.

GoHAL.com 1

Holland America Line invites your clients to savor the journey with personal in-suite service, nights filled with rhythm and blues, and demonstrations of regional cooking.

GoHAL.com 2

TRAVEL PROFESSIONALS’

CANADA & NEW ENGLAND SELLING GUIDE

April – October 2017

The following sales policies will assist you when booking 2017 Canada & New England cruises.

PAYMENTS

•� Cruise-only fares are quoted in U.S. or Canadian dollars

•� A deposit is required at the time of booking and varies by cruise length. Final payments are due 75 days prior to sailing.

Taxes, Fees and Port Expenses are in addition to the Non-Commissionable Fare included in the cruise fares and must be paid by all guests, including 3rd/4ths and infants. Taxes, Fees and Port Expenses are subject to change.

CANCELLATIONS

Cancellation fees, regardless of resale, apply per person as follows and can vary based on length of sailing and promotion.

USD/CAD: •� 75–57 days’ notice: an amount equal to

deposit requirement

•� 56–29 days’ notice: 50% of gross fare

•� 28–16 days’ notice: 75% of gross fare

•� 15 days or less notice: 100% of gross fare

CONNECTIONS — HOLLAND AMERICA LINE’S SMALL AFFINITY GROUP PROGRAM

Your small affinity groups can now enjoy extra amenities! Examples of our more popular groups include quilting and knitting, culinary, bridge players, wine and cheese tasting, educational seminars and dance camps. Contact your Business Development Representative for Connections approval.

This new program is good for all Holland America Line products except Grand Voyages and offers the following amenities:

•� Tour Conductor ratio of 1:10 (maximum of 2 Tour Conductors)

•�Extra���GAP�points�for�each�group

GROUP ADVANTAGE PROGRAM

Our Group Advantage Program (GAP) features 32 different amenities to choose from — plus four Group GAP Packages. For groups of five or more staterooms, you can customize special amenities for your clients, including dinner at the Pinnacle Grill, cocktail parties and Shipboard Credit options. Visit GoHAL.com for the full amenity menu. Groups may always book current Signature Fares if GAP does not apply to the desired accommodations.

Creating and managing groups is faster and easier than ever before with POLAR Online, the cruise industry’s most advanced booking tool. Visit GoHAL.com to view existing group allocations, book guests, monitor financial totals, see Tour Conductor credits earned and send group contracts and forms.

GAP PLUS PROGRAM

Book select 2017 Canada & New England sailings and receive the following:

•� Standard GAP points to use for your choice of regular GAP amenities

•� Tour Conductor ratio of 1:15

•� 1% bonus commission if group sails with five or more staterooms

•� Bottle of sparkling wine in each stateroom

Visit GoHAL.com for more information.

SINGLE PARTNERS PROGRAM

For those traveling alone and willing to share a stateroom, our Single Partners Program offers double occupancy rates and assigns two non-smoking, same-sex guests to the same stateroom.

ms Veendam:

•� Single Partners Program: categories E and K Single Occupancy: categories PS-VQ at 200% of double occupancy; categories CA-N at 175% of double occupancy

ms Maasdam, ms Rotterdam:

•� Single Partners Program: categories E and K Single Occupancy: categories PS–BC at 200% of double occupancy; categories CA–N at 175% of double occupancy

ms Zuiderdam:

•� Single Partners Program: categories D and K Single Occupancy: categories PS–VH at 200% of double occupancy; categories C–N at 175% of double occupancy

CANADA�&�NEW�ENGLANDSALES�POLICIES

GoHAL.com 7CE17 732

SALES SUPPORT TEAM

1-800-544-0443, option 4 [email protected]

GROUP ADVANTAGE PROGRAM CATEGORIES

SHIP VERANDAH OUTSIDE INSIDE

ms Maasdam PS-BB CA-FF IQ-L

ms Rotterdam PS-BB CA-FF I-L

ms Veendam PS-BB, VQ CA-FF IQ-L

ms Zuiderdam PS-SY, VA-VD C-G I-L

CANADA & NEW ENGLANDTOP FIVE REASONS TO CRUISE WITH HOLLAND AMERICA LINE

1. LONGER SEASON

Our season runs from May to October, longer than any other premium cruise line’s season. These cruises are great for clients who want to bring their children and grandchildren on a vacation where American history comes to life and the cities are tailor-made for exploring on foot.

2. BOSTON HOMEPORT

With our homeport in Boston, our cruises offer easy access to a high concentration of historic sites — from The Freedom Trail to Boston Harbor — and lots of fun things to do, including “Sail Boston,” June 17–24; and “Boston Harbor Fest,” July 1-4.

3. ADD A BERMUDA CRUISE

A number of our Canada & New England itineraries can be combined with a 7-day Bermuda cruise — which are very popular with our guests. They offer sunny days, beautiful beaches and charming cities with a British flavor, as well as several leisurely days at sea.

4. MONTRÉAL EMBARKATIONS

Holland America Line is the only premium cruise line that offers Canada & New England itineraries that embark in Montreal. This gives your clients an opportunity to explore this sophisticated city before beginning their cruise.

5. A BIG ANNIVERSARY

Montréal is celebrating the 375th anniversary of its founding, making 2017 the year to visit. On tap is a full year of festivities and special events highlighting the city’s creative spirit, history and beauty.

SPACIOUS, MID-SIZED SHIPSHolland America Line ships are designed to be large enough to offer diverse amenities, yet small enough to feel stylish and sophisticated. Because we sail with a high crew-to-guest ratio, your clients will experience service that is truly warm and gracious, never in the way, yet never out of touch. In fact, guests o�en comment on our academy-trained crew’s uncanny ability to remember their preferences.

A TASTE OF PERFECTIONHolland America Line’s Culinary Council® (consisting of five world-class celebrity chefs) and our own esteemed onboard Executive Chefs bring an abundance of delicious choices to the table. Cuisine spans the globe — Italian, French, pan-Asian. Dining venues range from fast casual at poolside to the refined elegance of the reservations-only Pinnacle Grill. For those wishing a taste of the place they are visiting: regionally inspired dishes.

A WORLD OF ENTERTAINMENT*

Evenings are filled with an abundance of quality entertainment options. Exclusive concerts like “Off the Charts: Billboard Hits Rewind,” and “Frozen Planet Live by BBC Earth Experiences” provide the centerpiece for an exciting variety of performances on the Main Stage. Your clients can also explore the world of cuisine with cooking demonstrations in our Culinary Arts Center, learn video-editing tips from the pros at a Digital Workshop powered by Windows or try their luck in the Casino.

A SUITE EXPERIENCEYour clients who choose a luxurious suite can enjoy our signature Mariner’s Dream™ bed, fragrant Elemis® bath amenities and a spacious verandah, perfect for private sunning, dining and relaxing. As part of a $300 million fleet-wide enhancement, suites are becoming even more lavish and comfortable as they receive substantial updates — from new décor and furnishings to technology enhancements and new in-room amenities.

THE HOLLAND AMERICA LINE DIFFERENCE

Page 3: CANADA˙&˙NEW˙ENGLAND THE˜HOLLAND˜AMERICA˜LINE˜ … · 2017-03-09 · Tall tales, classic novels and sea shanties come to life in the shops, museums and cafes of this storied

EXTRAORDINARY ITINERARIESCRAFTED TO SELL

GoHAL.com 3 These Collectors’ Voyages are two back-to-back itineraries combined to give you a more in-depth experience for an incredible value.

CANADA & NEW ENGLAND SHIP CRUISE DAYS CRUISE FROM CRUISE TO DEPARTURESms Veendam Canada & New England Discovery 7 Montréal Boston 2017: May 6; Jun 3; Jul 1, 29;

Aug 12, 26; Sep 9, 23ms Veendam Canada & New England Discovery 7 Boston Montréal 2017: May 27; Jun 24; Jul 22; Aug 5, 19; Sep 2, 16, 30 ms Maasdam Canada & New England Discovery 7 Montréal Boston 2017: May 27; Jun 10, 24; Jul 8, 22; Aug 5, 19; Sep 2 ms Maasdam Canada & New England Discovery 7 Boston Montréal 2017: May 20; Jun 3, 17; Jul 1, 15, 29; Aug 12, 26 ms Rotterdam Canada & New England Discovery 7 Montréal Boston 2017: Sep 16, 30 ms Rotterdam Canada & New England Discovery 7 Boston Montréal 2017: Sep 9, 23; Oct 7 ms Rotterdam The Atlantic Coast 10 Montréal Ft. Lauderdale 2017: Oct 14 ms Veendam The Atlantic Coast 9 Montréal New York 2017: Oct 7 ms Zuiderdam Colors of Canada & New England 10 New York Québec City 2017: Sep 10, 30 ms Zuiderdam Colors of Canada & New England 10 Québec City New York 2017: Sep 20 ms Veendam The Atlantic Coast 13 Montréal Ft. Lauderdale 2017: Oct 7 ms Veendam The Atlantic Coast 11 Boston Montréal 2017: Apr 25ms Veendam The Atlantic Coast 15 Ft. Lauderdale Montréal 2017: Apr 21 ms Zuiderdam The Atlantic Coast 12 Québec City Ft. Lauderdale 2017: Oct 10

CANADA & NEW ENGLAND COLLECTORS’ VOYAGES SHIP CRUISE DAYS CRUISE FROM CRUISE TO DEPARTURESms Maasdam Canada & New England Discovery 14 Boston Boston 2017: May 20; Jun 3, 17; Jul 1, 15, 29; Aug 12, 26 ms Veendam Canada & New England Discovery 14 Boston Boston 2017: May 27; Jun 24; Jul 22; Aug 5, 19; Sep 2, 16ms Maasdam Canada & New England Discovery 14 Montréal Montréal 2017: May 27; Jun 10, 24; Jul 8, 22; Aug 5, 19 ms Veendam Canada & New England Discovery 14 Montréal Montréal 2017: Jul 29; Aug 12, 26; Sep 9, 23ms Rotterdam Canada & New England Discovery 14 Boston Boston 2017: Sep 9, 23 ms Rotterdam Canada & New England Discovery 14 Montréal Montréal 2017: Sep 16, 30 ms Veendam Bermuda and 14 Montreal Boston 2017: May 6; Jun 3; Jul 1 Canada & New England

In Canada & New England, we off er three seasons of cruising  from May to October, something no other premium cruise line does. With our homeport in Boston, our cruises feature easy access to a high concentration of historic sites — from The Freedom Trail to Boston Harbor — all in a very walkable, family-friendly city. We’re also the only premium cruise line with sailings that embark in Montréal, which is celebrating it 375th anniversary in 2017 amidst much fanfare and festivity. For clients who’d like to add a British-fl avored beach and golf vacation, we off er cruises that combine Bermuda with Canada & New England.

GoHAL.com 4

QuébecCity

BarHarbor

PrinceEdwardIsland

Halifax

MONTRÉAL

Sydney

ST. LAWRENCERIVER

BOSTON

CANADA & NEW ENGLAND DISCOVERY BOSTON TO MONTRÉAL OR REVERSE

ms Veendam 2017: May 6◆, 27; Jun 3◆, 24; Jul 1◆, 22, 29◆; Aug 5, 12◆, 19, 26◆; Sep 2, 9◆, 16, 23◆, 30

ms Maasdam2017: May 20, 27◆; Jun 3, 10◆, 17, 24◆; Jul 1, 8◆, 15, 22◆, 29; Aug 5◆, 12, 19◆, 26; Sep 2

ms Rotterdam2017: Sep 9, 16◆, 23, 30◆; Oct 7

Boston, Bar Harbor, Halifax, Sydney, Prince Edward Island, Cruising the Gulf of St. Lawrence, Québec City, Scenic cruising St. Lawrence River, Montréal

◆ These sailings operate in reverse order.

7 DAYS

Québec City

BarHarbor

ToCharlestonFT. LAUDERDALE

Boston

NEW YORK

PrinceEdwardIsland

Halifax

MONTRÉAL

Sydney

ST. LAWRENCERIVER

2017 Web/Print13-day Southbound The Atlantic Coastms Veendam: Montréal to Ft. LauderdaleCN17_VE_13d_MON_FTL_N7N13F_cmyk_alt.ai

THE ATLANTIC COASTMONTRÉAL TO NEW YORK/FT. LAUDERDALE

ms Veendam2017: Oct 7 13-day Montréal to Ft. Lauderdale Oct 7 9-day Montréal to New York

Montréal, Scenic cruising St. Lawrence River, Québec City, Cruising the Gulf of St. Lawrence, Prince Edward Island, Sydney, Halifax, Bar Harbor, Boston, New York, Charleston, Ft. Lauderdale

9 O R 13 DAYS

QUÉBECCITY

BarHarbor

PrinceEdwardIsland

Halifax

SydneySaguenaySAGUENAY FJORD

Boston

NEW YORK

2017 Web/Print10-day Colors of Canada & New Englandms Zuiderdam: New York to Quebec CityCN17_ZU_10d_NYC_QUE_N7N10A_cmyk_ON.ai

COLORS OF CANADA & NEW ENGLANDNEW YORK TO QUÉBEC CITY OR REVERSE

ms Zuiderdam2017: Sep 10, 20◆, 30

New York, Boston, Bar Harbor, Halifax, Sydney, Prince Edward Island, Cruising the Gulf of St. Lawrence, Saguenay, Scenic cruising Saguenay Fjord,  1-night extended stay in Québec City◆ This sailing operates in reverse order and ports vary. Please visit

hollandamerica.com for details.

10 DAYS

Extended stay. GoHAL.com 5 Extended stay.

QuébecCity

BarHarbor

Halifax

MONTRÉAL

ToFT. LAUDERDALE

Sydney

ST. LAWRENCERIVER

Boston

2017 Web/Print10-day Canada & New England Discoveryms Rotterdam: Montreal to Ft. LauderdaleCN17_RO_10d_MON_BOS_N7N10C_cmyk.ai

PrinceEdwardIsland

THE ATLANTIC COASTMONTRÉAL TO FT. LAUDERDALE

ms Rotterdam2017: Oct 14

Montréal, Scenic cruising St. Lawrence River, Québec City, Cruising the Gulf of St. Lawrence, Prince Edward Island, Sydney, Halifax, Bar Harbor, Boston, Ft. Lauderdale

10 DAYS

Québec City

MONTRÉALBarHarbor

Saint John(Bay of Fundy)

SaguenaySAGUENAY FJORD

FromPort CanaveralFT. LAUDERDALE

BOSTON

PrinceEdwardIsland

Halifax

Sydney

2017 Web/Print15-day Northbound The Atlantic Coastms Veendam: Ft. Lauderdale to MontrealCN17_VE_15d_FTL_MON_N7N15S_cmyk_ON.ai

THE ATLANTIC COASTFT. LAUDERDALE/BOSTON TO MONTRÉAL

ms Veendam2017: Apr 21 15-day Ft. Lauderdale to Montréal Apr 25 11-day Boston to Montréal

Ft. Lauderdale, Port Canaveral, Boston, Bar Harbor, Saint John (Bay of Fundy), Halifax, Sydney, Prince Edward Island, Scenic cruising Saguenay Fjord, Saguenay,  1-night extended stay in Québec City, Montréal

11 O R 15 DAYS

QUÉBEC CITY

Bar Harbor

Portland

Saguenay

ToPort CanaveralFT. LAUDERDALE

Boston

PrinceEdwardIsland

Halifax

Sydney

2017 Web/Print12-day Southbound The Atlantic Coastms Zuiderdam: Quebéc City to Ft. LauderdaleCN17_ZU_12d_QUE_FTL_N7N12F_cmyk.ai

THE ATLANTIC COASTQUÉBEC CITY TO FT. LAUDERDALE

ms Zuiderdam2017: Oct 10

Québec City, Saguenay, Prince Edward Island, Sydney, Halifax, Bar Harbor, Portland, Boston, Port Canaveral, Ft. Lauderdale

12 DAYS

GoHAL.com 6

See it all, from quaint coastal villages where lobster is king to Old Québec City’s Fairmont Le Château Frontenac.

Page 4: CANADA˙&˙NEW˙ENGLAND THE˜HOLLAND˜AMERICA˜LINE˜ … · 2017-03-09 · Tall tales, classic novels and sea shanties come to life in the shops, museums and cafes of this storied

EXTRAORDINARY ITINERARIESCRAFTED TO SELL

GoHAL.com 3 These Collectors’ Voyages are two back-to-back itineraries combined to give you a more in-depth experience for an incredible value.

CANADA & NEW ENGLAND SHIP CRUISE DAYS CRUISE FROM CRUISE TO DEPARTURESms Veendam Canada & New England Discovery 7 Montréal Boston 2017: May 6; Jun 3; Jul 1, 29;

Aug 12, 26; Sep 9, 23ms Veendam Canada & New England Discovery 7 Boston Montréal 2017: May 27; Jun 24; Jul 22; Aug 5, 19; Sep 2, 16, 30 ms Maasdam Canada & New England Discovery 7 Montréal Boston 2017: May 27; Jun 10, 24; Jul 8, 22; Aug 5, 19; Sep 2 ms Maasdam Canada & New England Discovery 7 Boston Montréal 2017: May 20; Jun 3, 17; Jul 1, 15, 29; Aug 12, 26 ms Rotterdam Canada & New England Discovery 7 Montréal Boston 2017: Sep 16, 30 ms Rotterdam Canada & New England Discovery 7 Boston Montréal 2017: Sep 9, 23; Oct 7 ms Rotterdam The Atlantic Coast 10 Montréal Ft. Lauderdale 2017: Oct 14 ms Veendam The Atlantic Coast 9 Montréal New York 2017: Oct 7 ms Zuiderdam Colors of Canada & New England 10 New York Québec City 2017: Sep 10, 30 ms Zuiderdam Colors of Canada & New England 10 Québec City New York 2017: Sep 20 ms Veendam The Atlantic Coast 13 Montréal Ft. Lauderdale 2017: Oct 7 ms Veendam The Atlantic Coast 11 Boston Montréal 2017: Apr 25ms Veendam The Atlantic Coast 15 Ft. Lauderdale Montréal 2017: Apr 21 ms Zuiderdam The Atlantic Coast 12 Québec City Ft. Lauderdale 2017: Oct 10

CANADA & NEW ENGLAND COLLECTORS’ VOYAGES SHIP CRUISE DAYS CRUISE FROM CRUISE TO DEPARTURESms Maasdam Canada & New England Discovery 14 Boston Boston 2017: May 20; Jun 3, 17; Jul 1, 15, 29; Aug 12, 26 ms Veendam Canada & New England Discovery 14 Boston Boston 2017: May 27; Jun 24; Jul 22; Aug 5, 19; Sep 2, 16ms Maasdam Canada & New England Discovery 14 Montréal Montréal 2017: May 27; Jun 10, 24; Jul 8, 22; Aug 5, 19 ms Veendam Canada & New England Discovery 14 Montréal Montréal 2017: Jul 29; Aug 12, 26; Sep 9, 23ms Rotterdam Canada & New England Discovery 14 Boston Boston 2017: Sep 9, 23 ms Rotterdam Canada & New England Discovery 14 Montréal Montréal 2017: Sep 16, 30 ms Veendam Bermuda and 14 Montreal Boston 2017: May 6; Jun 3; Jul 1 Canada & New England

In Canada & New England, we off er three seasons of cruising  from May to October, something no other premium cruise line does. With our homeport in Boston, our cruises feature easy access to a high concentration of historic sites — from The Freedom Trail to Boston Harbor — all in a very walkable, family-friendly city. We’re also the only premium cruise line with sailings that embark in Montréal, which is celebrating it 375th anniversary in 2017 amidst much fanfare and festivity. For clients who’d like to add a British-fl avored beach and golf vacation, we off er cruises that combine Bermuda with Canada & New England.

GoHAL.com 4

QuébecCity

BarHarbor

PrinceEdwardIsland

Halifax

MONTRÉAL

Sydney

ST. LAWRENCERIVER

BOSTON

CANADA & NEW ENGLAND DISCOVERY BOSTON TO MONTRÉAL OR REVERSE

ms Veendam 2017: May 6◆, 27; Jun 3◆, 24; Jul 1◆, 22, 29◆; Aug 5, 12◆, 19, 26◆; Sep 2, 9◆, 16, 23◆, 30

ms Maasdam2017: May 20, 27◆; Jun 3, 10◆, 17, 24◆; Jul 1, 8◆, 15, 22◆, 29; Aug 5◆, 12, 19◆, 26; Sep 2

ms Rotterdam2017: Sep 9, 16◆, 23, 30◆; Oct 7

Boston, Bar Harbor, Halifax, Sydney, Prince Edward Island, Cruising the Gulf of St. Lawrence, Québec City, Scenic cruising St. Lawrence River, Montréal

◆ These sailings operate in reverse order.

7 DAYS

Québec City

BarHarbor

ToCharlestonFT. LAUDERDALE

Boston

NEW YORK

PrinceEdwardIsland

Halifax

MONTRÉAL

Sydney

ST. LAWRENCERIVER

2017 Web/Print13-day Southbound The Atlantic Coastms Veendam: Montréal to Ft. LauderdaleCN17_VE_13d_MON_FTL_N7N13F_cmyk_alt.ai

THE ATLANTIC COASTMONTRÉAL TO NEW YORK/FT. LAUDERDALE

ms Veendam2017: Oct 7 13-day Montréal to Ft. Lauderdale Oct 7 9-day Montréal to New York

Montréal, Scenic cruising St. Lawrence River, Québec City, Cruising the Gulf of St. Lawrence, Prince Edward Island, Sydney, Halifax, Bar Harbor, Boston, New York, Charleston, Ft. Lauderdale

9 O R 13 DAYS

QUÉBECCITY

BarHarbor

PrinceEdwardIsland

Halifax

SydneySaguenaySAGUENAY FJORD

Boston

NEW YORK

2017 Web/Print10-day Colors of Canada & New Englandms Zuiderdam: New York to Quebec CityCN17_ZU_10d_NYC_QUE_N7N10A_cmyk_ON.ai

COLORS OF CANADA & NEW ENGLANDNEW YORK TO QUÉBEC CITY OR REVERSE

ms Zuiderdam2017: Sep 10, 20◆, 30

New York, Boston, Bar Harbor, Halifax, Sydney, Prince Edward Island, Cruising the Gulf of St. Lawrence, Saguenay, Scenic cruising Saguenay Fjord,  1-night extended stay in Québec City◆ This sailing operates in reverse order and ports vary. Please visit

hollandamerica.com for details.

10 DAYS

Extended stay. GoHAL.com 5 Extended stay.

QuébecCity

BarHarbor

Halifax

MONTRÉAL

ToFT. LAUDERDALE

Sydney

ST. LAWRENCERIVER

Boston

2017 Web/Print10-day Canada & New England Discoveryms Rotterdam: Montreal to Ft. LauderdaleCN17_RO_10d_MON_BOS_N7N10C_cmyk.ai

PrinceEdwardIsland

THE ATLANTIC COASTMONTRÉAL TO FT. LAUDERDALE

ms Rotterdam2017: Oct 14

Montréal, Scenic cruising St. Lawrence River, Québec City, Cruising the Gulf of St. Lawrence, Prince Edward Island, Sydney, Halifax, Bar Harbor, Boston, Ft. Lauderdale

10 DAYS

Québec City

MONTRÉALBarHarbor

Saint John(Bay of Fundy)

SaguenaySAGUENAY FJORD

FromPort CanaveralFT. LAUDERDALE

BOSTON

PrinceEdwardIsland

Halifax

Sydney

2017 Web/Print15-day Northbound The Atlantic Coastms Veendam: Ft. Lauderdale to MontrealCN17_VE_15d_FTL_MON_N7N15S_cmyk_ON.ai

THE ATLANTIC COASTFT. LAUDERDALE/BOSTON TO MONTRÉAL

ms Veendam2017: Apr 21 15-day Ft. Lauderdale to Montréal Apr 25 11-day Boston to Montréal

Ft. Lauderdale, Port Canaveral, Boston, Bar Harbor, Saint John (Bay of Fundy), Halifax, Sydney, Prince Edward Island, Scenic cruising Saguenay Fjord, Saguenay,  1-night extended stay in Québec City, Montréal

11 O R 15 DAYS

QUÉBEC CITY

Bar Harbor

Portland

Saguenay

ToPort CanaveralFT. LAUDERDALE

Boston

PrinceEdwardIsland

Halifax

Sydney

2017 Web/Print12-day Southbound The Atlantic Coastms Zuiderdam: Quebéc City to Ft. LauderdaleCN17_ZU_12d_QUE_FTL_N7N12F_cmyk.ai

THE ATLANTIC COASTQUÉBEC CITY TO FT. LAUDERDALE

ms Zuiderdam2017: Oct 10

Québec City, Saguenay, Prince Edward Island, Sydney, Halifax, Bar Harbor, Portland, Boston, Port Canaveral, Ft. Lauderdale

12 DAYS

GoHAL.com 6

See it all, from quaint coastal villages where lobster is king to Old Québec City’s Fairmont Le Château Frontenac.