Can agility change the world?

Bridging The Digital Divide

#BeUnlikelyCara Turner South AfricaCOO Agile Coach | Disruptive Educator | Community

Builder

What makes a hero?

What makes a hero?

But we’re too busy…

With the problems in front of us

Scarcity Science

Sendhil Mullainathan & Eldar Shafir

Never Enoughtime, money, trust,

security

No Slack

Constant Anxiety

Poorer decisionsGreater cost of mistakesNo ‘stop & think’ time

Failure demand

Tunneling

More problems to solve

Tradeoffs

“The bandwidth tax”

The Scarcity Trap

Sendhil Mullainathan & Eldar Shafir

“When people have very little, they undertake behaviors that maintain or reinforce their future disadvantage.

If you have very little, you often behave in such a way so that you'll have little in the future.”

Effect of Design

Cockpit Design

One Small Change

One Small ChangefeedbackSupports decision makingeasy to adopt

Agility & Scarcity

Tools & practices that: - improve feedback - support decision-making - easy to adopt

Change Superpowers

The Network Effect

The Network Effect

Downward Spiral

Positive Influences

Upward Spiral

Upward Spiral

The Network Effect

clients

electricity

transport

learning resources

commercial environmentImprovement cycle

family responsibilities

attention

team

security

skills

healthy economy

premises

prioritization

product owner

contract

backlog

release schedule

organization objectives

The Network Effect

clients

electricity

transport

learning resources

commercial environmentImprovement cycle

family responsibilities

attention

team

security

skills

healthy economy

premises

prioritization

product owner

contract

backlog

release schedule

organization objectives

Continual Improvements

“We are uncovering better ways of developing software

by doing it and helping others do it.”

- The Agile Manifesto (2001)

Emerging Tools

User StoriesBehaviour Driven

DevelopmentJobs to Be Done

The right thingDouble Loop Learning

facilitationCollaborationScrum

Motivation

Back of Room TrainingCynefin

Impact MappingDeliberate Discovery

making sense

Relative Estimates Story Mapping

Continuous Delivery

No Estimates

releases MVPLean StartUp

Test Driven DevelopmentPair Programming

coding

Continuous Integration

“We” are uncovering…

Esther Derby, Diana Larson

Ken Schwaeber & Jeff Sutherland

Daniel Pink

Dave Snowden

Gojko AdzicDan North

making sense

Mike Cohn Jeff Patton

Vasco Duarte

releasesFrank Robinson

codingCollaboration

Ron Jeffries

Alan Klement

The right thing

Liz Keogh Eric Ries

Kent BeckWard CunninghamMartin FowlerJez Humble

Jean TabakaSharon Bowman

So what’s next?

Yours to Discover

All Kinds of Heroes

The problem in front of you

All Kinds of Heroes

Challenge: One demographic holds most skills

Equality

Scarcity and Privilege

Justice

Equality

Privilege

“Tall people are just better”System designed for tall people

See advantages as innate, not designed

Justice

“Help short people to be like tall people”System designed for tall people (Workaround)

Equality

“Everyone’s perspective counts”System designed for people

Change the System?

Why do we need this?

Innovation is Social

Diversity Dividend

more likely to report financial returns above their national industry median

The Diversity Dividend - McKinsey 2013

15%

Gender Diversity

35%

Ethnic Diversity

Diversity DividendDiversity + inclusion = improved business

performance.

Gender and racial diversity are often lead indicators of

a healthy organization that is fishing from a deeper pool of talent,

accessing a deeper knowledge bank, and leveraging those resources

throughout the business value chain.

– Deloitte “A Global Diversity Dividend” Resetting horizons: Global human capital trends 2013

But change is hard

“Gestures cost money: to achieve benefits and avoid costs, businesses need to see

diversity as a strategic resource.”

The Business Case for Equality and Diversity Department for Business, Innovation and Skills, UK

Gov

Sound familiar?

We have a culture of Transformation

We’ve built a community of skills, excellence, expertise

Start the conversation

Change routines:- Mentorship- Change way we recruit- Extend invitations

Use agile skills: - Create a safe space - Talk about the issues

Scarcity & Diversity

Why is it so hard to create a diverse workplace?

Too few appropriately skilled people (currently)

Poverty & Opportunity

Employed: 15,6 m

Not actively seeking work:15,1m

43% 42%

15%

Work seekers: 5,2m

Workforce: 35,9m

Stats SA Q2 2015

Work-seeker Skill Levels

73%

10%17%

Do not qualify: 14,7m

Work Seekers: 2,1m

Not actively seeking work: 3,5m

Broad Unemployment: 20,3mQualify for Tertiary Education: 5,6m

Stats SA Q2 2015

Poverty & Opportunity

Employed: 17,7 m

Not actively seeking work:15,1m

Work seekers: 3,1m

Workforce: 35,9m

49% 42%

9%

Possible Stats 201?

Scarcity: Jobs vs Skills

Agile EducationSoftware

developers

Untapped talent

Agile Education

The Network Effect

learning resourceseducationcommercial environment

career growthfinancial stability

healthy economy employmentsecurity

social supportchildcare

healthcare

transport

foodwaterfamily

responsibilities sanitationprivacy sleep

personal safety electricity

study timeattention

teaching skillsnutrition

The Digital Divide

childcarehealthcare food

electricity

waterfamily responsibilities sanitationprivacy sleep

personal safety

learning resources

career growthfinancial stabilityhealthy economy

securityemployment

social support

educationcommercial environment

study timeattention

teaching skillstransport

nutrition

Bridging

childcarehealthcare food

waterfamily responsibilities sanitationprivacy sleep

personal safety

learning resourcescommercial environment career growth

financial stabilityhealthy economy

securityemployment

social support

education

electricity

study timeattention

teaching skillstransport

nutrition

Agile Education

Pull-based Education

Achievement Unlocked

Conquer Digital Divide

(Our)next challenge:Scaling Agile Training

What’s yours?

Creating Change

Let’s tackle the Wicked Problems

… and find out.

Can Agility Change the World?

#BeUnlikely

Be yourselfRise to challenges

Cara TurnerCape Town, South

Africa

Get in Touch

projectcodeX.co sugsa.org.za

twitter: @cara_fayeslideshare.net/carafaye

The best way to predict the futureis to invent it.

- Alan Kay