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When to Go Green With Your Data Centerp. 34
Empowering
the World of
Higher Education
Apri l 2011
ring
of
ucation
CT2011ConferenceBrochureInsidePage22
GREEN IT
SHAPESTHECAMPUS
MASTERING THEONLINE MBA
Page 26
8 INNOVATIVEECO-IT PROJECTS p. 20
ENERGY-EFFICIENTMONITORS p. 18
VIRTUAL LABS p. 12
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THE DATA CENTERSBANDWIDTHEXCEEDS YOURS.
SOLVED.
2011 CDW Government LLC. CDW, CDWtG and PEOPLE WHO GET IT are trademarks of CDW LLC.
Thousands of students plus an entire faculty equals a whole lot of data. Certainly more information
than one IT person can handle. Thats why weve partnered with HP and VMware to provide you
the extra power you need. Our solution architects will make sure you find the right technology for
your data center.
The extra bandwidth you need is at CDWG.com/datacenter
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Contentsvol. 24 no. 8 April 2011
I n T h i s I s s u e
6 Login / A Green Light to Lead
8 Upcoming Events
9 CT Online
10 Campus + Industry
15 Security / 6 Keys to Identity Management
40 CT Solutions
41 Index
42 Trendspotter / Moving to Mobile!
F E A T U R E
26 Online Instruction >> Mastering the Online MBA
A top-ranked b-school is launching an
online program in partnership with a for-profit
business. by Dian Schaffhauser
T h e G r e e n I s s u e
S H A P I N G T H E C A M P U S
12 Virtualization >>Computer Labs Reportto the Holodeck
Virtualization can transport the benefits of evenspecialized computer labs to students anywhere.
by David Raths
18 Product Focus >> Green-Eyed Monitors With prices falling on LED-backlit displays, CT
profiles 15 energy-saving models. by David Raths
20 Sustainability >>Lean, Green MachinesIT departments are embracing sustainability to save
moneyand the planet. These 8 institutions have
shifted into high gear. by Matt Villano
34 Data Centers >>Taking the ShotTo score on a project as expensive and complex as
revamping a data center, a CIO must understand the
best time to seize the opportunity. by Jennifer Grayson
Free registration for Campus Technology
Virtual Conference! See page 33 for details.
campustechnology.com 3
20
26
Cover image by Bruce Gardner
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SIMPLIFYING NETWORK MANAGEMENTWhen faced with research complexity, Ohio State University simply went wireless
A D V E R T O R I A L
he Center for Human Resource Research (CHRR)
at Ohio State University always has been ahead of the
technological curve. In the late 1980s, the organization
pioneered the Computer-Assisted Personal Interviewing(CAPI) system. In 2003, it became one of OSUs earliest
adopters of Voice over the Internet Protocol (VoIP).
Naturally, then, when it was time to overhaul CHRRs complex
network and the way roughly 60 CHRR staffers communicated
over that network, managers looked to innovate. They found the
answer in Mobile Broadband from Americas largest high-speed
wireless network.
THE CHALLENGESTo some extent, CHRRs innovative interviewing practices made
it inevitable that they would have to move toward a mobile
broadband solution.While the CAPI system helped CHRR affiliates conduct interviews
for individual studies, the software became too bulky to use
with limited bandwidth over unreliable
remote connections. Whats more,
since interviewers all subscribed to
different broadband vendors, managing,
synchronizing and updating the system on
individual computers became a logistical
nightmare.
Then there was the inertia problem.
Because so many members of CHRRs
field staff were averse to changing systems, for years theCenter did not want to push them. So instead of asking staffers
to standardize on one broadband provider, CHRR continued
to reimburse them for their individual monthly broadband
bills. In lieu of standardizing training, CHRR officials trained
interviewers on their own respective systems.
Over time, this strategy became cumbersomenot to mention
expensive. According to Randall Olsen, director of the CHRR and
a professor of economics at OSU, there had to be a better way.
In the research world, our budgets are limited so we always
look at things really simply [and ask]: Whats the least costly way
of achieving this particular goal? he noted. The core challenge,
as he saw it, was to find a way to manage an environment on all
these notebooks all across the country.
THE SOLUTIONCHRR found a reliable solution to all of these problems withmobile broadband from Verizon Wireless.
For starters, the network delivered broad and reliable internet
access to interviewers in the field. Whats more, after purchasing
new notebooks with Verizon Wireless Mobile Broadband Built-
In, CHRR officials found they could manage team members
notebooks en masse, rather than individually. Finally, CHRR
officials realized they could have the wireless service on each
notebook activated only when necessary, so the Center wouldnt
be paying for service its interviewers werent using.
THE RESULTSSo far, results of the new solution have been astounding.
On a macro level, the technology has improved mobile
connectivity, created network uniformity, simplified notebook
management and administration, reduced technical support calls and
bolstered field-staff training. On a more microscopic level, the new
technology also has helped CHRR cut back on a ton of expenditures;on a typical study, the Center now saves between $100,000 and
$200,000 in administrative and management costs alone.
For us, this is a significant amount of money, said Olsen.
Those are all dollars we can funnel into doing better science.
CHRR also has appreciated improved levels of service. Under
the current arrangement, the Center receives simple online
account management, secure data transmission, world-class
technical support, highly responsive customer support and
discounts that increase as the department grows.
The bottom line: In higher education, mobile broadband is worth
the investment. For more information about Verizon Wireless
solutions in higher education, visit www.vzw.com.
With its mobile broadband solution, Ohio Statehuman resources now saves on a typical HR studybetween $100,000 and $200,000 in administrativeand management costs alone.
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MOBILE LEARNING
A CLASSROOM WITHOUT WALLS.
Networkdetailsandcoveragemapsatvzw
.com.
2011VerizonWireless.
Learning shouldnt stop at the classroom door. Give your students classroom accesswithout walls. With a Verizon Wireless Mobile Broadband solution, your students can
ownload a lecture, upload a project, and post on a study group wall, all from off campus.The largest high-speed wireless network in America brings the classroom into their world.
VERIZONWIRELESS.COM/EDUCATION 1.800.VZW.4BIZ
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L O G I N
6
Wayne Brown, the founder of
the Center for Higher Educa-tion Chief Information Officer
Studies, regularly surveys campus tech-
nology leaders on trends that impact IT
jobs. In a recent interview, he told CT
that higher ed leadersincluding CIOs
themselvescurrently view the CIO role
as foundational rather than strategic. In
other words, everyone expects the CIO
to focus on putting computers on desks,
not to participate in the discussion about
why the computers are
there in the first place. In
Browns view, such anattitude puts CIOs on the
fast track to seeing their
jobs outsourced.
One key foundational
role that is getting increasingly out-
sourced is data management, which
has been, by default, an IT managers
primary job. Therefore, as more data
and systems move to the cloud, more
and more CIOs are left to rethink what
it is that defines the work they do.
Which brings me to the focus of this
issue of CT: the greening of higher edIT. One of the compelling reasons why
campuses are moving into the cloud is
to lower their own carbon footprint. But
the move to the cloud is changing not
only the IT carbon footprint, but the IT
leaders footprint as well. And it pres-
ents an opportunity to extend that foot-
print beyond IT.
To me, one clear way for CIOs to
stake a claim to be part of the strategic
leadership is for them to lead the charge
in the greening of the American cam-
pus. Right now, IT departments are
clearly doing a good job of lowering
their own footprint through the cloud,virtualization, remote management sys-
tems, and so forth. But they seem less
involved in larger campus sustainability
initiatives, which often find their home in
places such as facilities and transporta-
tion. Its a surprise to me how often we
learn that facilities and IT dont talk to
each other, or that an initiative to
encourage fewer cars on campus is
done without consulting IT. These are
missed strategic opportunities.
Universities and colleges have no
choice but to find ways to operate more
sustainablyeconomically and ecologi-
cally. Information technology should
clearly be at the heart of this effort. IT
can help institutions assess where they
are leaking energy and money; provide
students and staff ways to monitor theirenergy use; collaborate with facilities to
create really smart buildings; and work
with academic planners to grow world-
class online learning opportunities that
will save energy and engage learners.
The list goes on.
To happily twist the words of Gordon
Gekko: Green is good. For the planet.
For your institution. For your job.
E-mail me your thoughts on this or any
other topic at the address below.
Therese Mageau, Editorial Director
CAMPUS TECHNOLOGY| April 2011
vol. 24 no. 8campustechnology.com
CIOs must spearhead the move to sustainable campuses,for the sake of their institutions and their own jobs.
A Green Light to Lead
EDITORIAL DIRECTOR Therese Mageau
EXECUTIVE EDITOR Andrew Barbour
SENIOR EDITOR Rhea Kelly
EDITOR Mary Grush
SENIOR CONTRIBUTING EDITORS
Linda Briggs, Dian Schaffhauser, Matt Villano
CONTRIBUTORS Jennifer Grayson, David Raths,
Dian Schaffhauser, Idan Shoham
CREATIVE DIRECTOR Scott Rovin
GRAPHIC DESIGNER Erin Horlacher
DIRECTOR, PRINT PRODUCTION
Jenny Hernandez-Asandas
SENIOR PRODUCTION COORDINATOR
Jennifer Shepard
EXECUTIVE PRODUCER, WEB David Nagel
EXECUTIVE MANAGING EDITOR Judi Rajala
eCONTENT PRODUCER Kanoe Namahoe
WEB DESIGNER Brion Mills
WEB APPLICATIONS SPECIALISTElliot McDonell
eMEDIA ASSISTANTSarah Rajala
EDITORIAL INTERN Joshua Bolkan
PRESIDENT & CHIEF EXECUTIVE OFFICER
Neal Vitale
SENIOR VICE PRESIDENT
& CHIEF FINANCIAL OFFICER Richard Vitale
EXECUTIVE VICE PRESIDENTMichael J. Valenti
SENIOR VICE PRESIDENT, AUDIENCE
DEVELOPMENT & DIGITAL MEDIA
Abraham M. Langer
VICE PRESIDENT, F INANCE & ADMINISTRATION
Christopher M. Coates
VICE PRESIDENT, INFORMATION TECHNOLOGY
& APPLICATION DEVELOPMENTErik A. Lindgren
VICE PRESIDENT, ATTENDEE MARKETING
Carmel McDonagh
VICE PRESIDENT, EVENT OPERATIONS
David F. Myers
CHAIRMAN OF THE BOARD Jeffrey S. Klein
REACHING THE STAFF
Staff may be reached via e-mail, telephone,fax, or mail. A list of editors and contact
information is also available online at
campustechnology.com/pages/contact-us.aspx .
E-MAIL:To e-mail any member of the staff,please use the following form:
CORPORATE OFFICE
(weekdays, 8:30 am to 5:30 pm, PT)Telephone (818) 814-5200;
Fax (818) 734-1528
9201 Oakdale Avenue, Suite 101,Chatsworth, CA 91311
Universities and colleges have no
choice but to find ways to operatemore sustainablyeconomically
and ecologically.
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Smart investments for our future...
...YOUR INVESTMENTTO EDUCATION BEGINS HERE.
School Purchasing information available at:www.usa.canon.com/educationalsales or
email: [email protected] s phone: 800-344-9862
2011 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States. IMAGEANYWARE is a trademark of Canon reserved. All LCD and printer output images simulated
C
anons Education Sales Department
is your one stop solution for all
of your schools imaging needs.
From Digital Cameras for visual literacy
& photojournalism to HD camcorders to
record events & movie production, Canon
has a diverse selection of quality, brand
name products to fit any budget.
Multifunction Printers make it easy
to Print, Copy & Scan documents, book
pages, photos or negatives. Calculators,
Image Stabilizer Binoculars and Multimedia
projectors are also available.
From academics to administration, Canon
has the equipment for your imaging needs.
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U P C O M I N G E V E N TS
EDITORIAL ADVISORY BOARD
GEORGE R. BOGGS
Presdent & CEOAmercan Assocaton
of Communty Colleges
GARY R. BROWN
Drector, The Center for Teachng,
Learnng, & TechnologyWashngton State Unversty
WAYNE A. BROWN
VP for Informaton TechnologyExcelsor College
RONALD DANIELSONVce Provost for Informaton Servces & CIO
Santa Clara Unversty
RICHARD H. EKMAN
Presdent, Councl of Independent Colleges
LEV S. GONICK
VP for Informaton TechnologyServces & CIO
Case Western Reserve Unversty
MARY JO GORNEY-MORENOAssocate VP, Academc Technology
San Jose State Unversty
M.S. VIJAY KUMAR
Senor Assocate Dean, UndergraduateEducaton, and Drector, Ofice of Educatonal
Innovaton and TechnologyMassachusetts Insttute of Technology
FRED MOORE
Presdent, Buena Vsta Unversty
EDUARDO J. PADRN
Presdent, Mam Dade College
JOEL SMITHVce Provost & CIO
Carnege Mellon Unversty
BRIAN D. VOSS
Vce Chancellor for IT & CIOLousana State Unversty
BARBARA WHITE
CIO & Assocate ProvostUnversty of Georga
JIM WOLFGANG
Drector, The Dgtal Innovaton GroupGeorga College & State Unversty
PRESIDENT AND GROUP PUBLISHER
Wendy LaDuke
WEST COAST SALES DIRECTOR
Mark D. BuchholzEASTERN REGION SALES MANAGER
M.F. Harmon
CENTRAL REGION SALES MANAGER
Tom Creevy
SALES ACCOUNT EXECUTIVE Jean Dellarobba
EVENT SALES MANAGER Stephane Chavaras
EVENT SALES MANAGER Patrck Gallagher
EVENT SALES REPRESENTATIVE
Deborah Carroll
MARKETING DIRECTOR Karen Barak
ATTENDEE MARKETING MANAGER
Athene Kovacc
AUDIENCE MARKETING MANAGER
Annette Levee
>> For more events, go to:campustechnology.com/calendar
>> To submit your event:
Send an e-mal to Rhea Kelly
April
APR 12 - 14School & College Building Expo
scbexpo.com
Chcago
APR 17 - 20
Natonal Assocaton of Campus Card Users
2011 Annual Conference
naccu.org/2011
Baltmore
May
MAY 1 - 4
Unted States Dstance Learnng Assocaton
2011 USDLA 5th Annual Conferenceusdla.org/2011_national_conference
St. Lous
MAY 3 - 12
The SANS Insttute
SANS Security West 2011
sans.org/security-west-2011
San Dego
MAY 8 - 12
Interop Las Vegas
interop.com/lasvegas
Las Vegas
MAY 12
Campus Technology Virtual Conferencecampustechnology.com/virtual
Onlne
MAY 16 - 17
Educause
Enterprise Information and Technology
Conference 2011
net.educause.edu/enterpriseconference
Chcago
MAY 16 - 19
IMS Global Learnng Consortum
Learning Impact 2011
imsglobal.org/learningimpact2011
Long Beach, CA
MAY 22 - 24
Software & Informaton Industry Assocaton
Ed Tech Industry Summit
siia.net/etis/2011
San Francsco
June
JUN 11 - 17
InfoComm 2011
infocommshow.org
Orlando, FL
JUN 12 - 15
League for Innovaton n the Communty College
Learning College Summit 2011league.org/ls2011
Phoenx
JUN 15 - 18
New Meda Consortum
2011 NMC Summer Conference
nmc.org/2011-summer-conference
Madson, WI
JUN 23 - 28
Amercan Lbrary Assocaton
ALA 2011 Annual Conference
alaannual.org
New Orleans
JUN 27 - JUL 1Assocaton for the Advancement of Computng
n Educaton
ED-MEDIA 2011 World Conference on
Educational Multimedia, Hypermedia, and
Telecommunications
aace.org/conf/edmedia
Lsbon, Portugal
July
JUL 9 - 12
Natonal Assocaton of College and Unversty
Busness Oficers
NACUBO Annual Meeting
www.nacuboannualmeeting.org
Tampa, FL
JUL 12 - 15
Blackboard
BbWorld 2011
bbworld.com
Las Vegas
JUL 15 - 24
The SANS Insttute
SANSFIRE 2011
sans.org/info/71628
Washngton, DC
JUL 16 - 18
The Assocaton of Hgher Educaton Facltes Oficers
APPA 2011
appa.org/training/appa2011/index.cfm
Atlanta
8 CAMPUS TECHNOLOGY | April 2011
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CTOnlnecampustechnology.com
Features
Is Ed Tech Accessible Enough?
Technology opens doors forcollege students and teachers,
but ts not always adequate for
non-tradtonal learners, despte
meetng exstng accessblty
standards.
Rebuilding Campus IT Systems
With ERP
The University of South Carolina
has embarked on an ambtous
ERP project that wll brng the
nsttutons IT nfrastructure
out of the dark ages.campustechnology.com/features
Plus
Follow us on Twitter:
twitter.com/campus_tech
Connect with us on Facebook:
facebook.com/campus
technology
Join our network on Delicious:
delicious.com/campustech
Connecting Smart Classrooms
A recent trend n A/V has been
mgratng smart classroom tech-
nologes onto the network. Read
more at campustechnology.com/
articles/2011/03/02/connecting-
smart-classrooms.aspx.
Viewpoint
The Student Portfolio Is the
New Book
As the electronc portfolo
becomes a more crtcal ele-
ment n teachng and learnng
at hgher educaton nsttutons,
as well as a key tool for dgtal
knowledge generaton, a new
ield of scholarshp s emergng
around the study of e-portfolo
practce.Evidence of Learning Online:
Assessment Beyond the Paper
Learnng desgner Judth
Boettcher examnes onlne
assessment strateges beyond
the tradtonal end-of-term paper.
campustechnology.com/viewpoint
In Box
A/V Focus
Securely Manage Student and Faculty iPads
at the Point of Learning
Experts provde best practces for managng and
securng Pads on your campus,
plus tps for creatng an eficent IT
support system that wont
break your budget.
The Future of Testing: How Two Institutions Have
Embraced Next-Generation Testing Technology
IT leaders offer ther blueprnt for creatng a
secure, far, and convenent onlne exam envron-
ment that makes the process of test-takng eas-
er for students and faculty.
Is Your Portal Keeping up With the
Millennial Student?
Meetng the needs of todays forward-thnkng
mllennal student means creatng portals that
offer a personalzed experence wth 24/7 self-
servce. Fnd out how.
Wireless LAN Architecture: Keys to WLANSuccess in Education
Learn about key alternatves n todays WLAN
archtecture, and how archtectural choces can
affect overall performance, relablty, avalablty,
management, and total cost of ownershp.
Living in Mobile World: A Student Perspective
on Being on a Mobile Campus
Gan real-world student nsght on how to take
your campus moble and enhance the educaton
experence n and out of the classroom.
WEBINARScampustechnology.com/webinars
When I download a tradebook, I get to keep t. So farevery e-textbook Ive consd-ered has a tme lmt attached.The supposedly lower prcesdont seem lke such a barganwhen the student can netherresell the book nor keep t.R. Wall, North Carolina
Read ths and other readercomments at campustechnology.
com/articles/2011/03/01/can-tech-transcend-the-textbook.aspx.
Virtualizing the Campus Data Center
Reducng servers n the data center through
vrtualzaton saved so much money for Loyola
University Chicago that the move pad for tself
almost before the project was complete. And at
Saint Xavier University (IL), annual vrtualzaton
savngs from energy cuts and less hardware are
estmated at some $7,500 a year. Read more at
campustechnology.com/articles/2011/03/03/
virtualizing-the-campus-data-center.aspx.
NEED TO KNOW
campustechnology.com 9
Newsletters
Campus Technology Insider
(twce monthly) showcases the
best of the CTprnt publcaton.
Web 2.0(twce monthly) covers
teachng and learnng n the new
web world.
News Update (weekly) provdes
breakng stores n hgher ed IT.
IT Trends (weekly) s loaded wth
news and resources for the IT
professonal on campus.
SmartClassroom (weekly)
ncludes news, resources, and
peer vewponts on mplement-
ng a next-gen classroom.
C-Level View (twce monthly)
opens a forum for technology
dscussons among top-level
campus execs.Subscrbe now at campus
technology.com/newsletters.
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For daily higher ed news, go to campustechnology.com/mcv/news/
NEWS
LMS MIGRATION.In an effort toaddress a growing demand for online
courses for its 800 students, Emmanuel
College (GA) is transitioning from a
homegrown learning management
system to an LMS from Edvance360.
The college chose Edvance360 LMS-
SN for its course-management features
and social-learning functionality,
which it will use to facilitate relation-ships with prospective students and
alumni. Other features include online
testing, an online gradebook, social
networking tools, and a customizable
dashboard.
SPEEDY ALERTS. Six higher edu-
cation institutions across the country,
including the University of Southern
California and Providence College (RI),
are testing the RavenAlert emergency
alert system from IntelliGuard Systems.
The product promises to deliver simul-taneous messages in less than 20 sec-
onds and eliminate the bottleneck that
occurs when a huge volume of alerts
goes out by traditional channels such as
texting, phone messages, and e-mails.
The approach relies on a private wire-
less messaging network that delivers
notifications via a line of devices, includ-
ing wall units and keychain devices.
TECH AND STUDENT ENGAGE-
MENT. A recent survey jointly con-
ducted by education solutions providerCengage Learning and Eduventures, a
higher education research firm, con-
cluded that students are entering col-
lege with too few essential skills and
too many external demands on their
time to make the most of the experi-
ence. But, according to the 751 college
students and 201 instructors surveyed,
the use of digital tools can help over-
come these issues. Fifty-eight percent
of surveyed instructors believe that
technology in courses positively
impacts student engagement, and an
equal percentage prefer to
teach courses that use a
great deal of technology.
Read more at campus
technology.com/articles/
2011/02/16/survey-shows-
college-students-overwhelmed-
underprepared.aspx.
PSYCHOLOGY IN 3D.
A new psychology research
laboratory at New York
City College of Technologyfeatures an immersive
virtual reality system that
integrates with traditional psychophysi-
ology, behavioral, and cognitive
research equipment. Users don a high-
resolution head-mounted display to
enter a 3D stereoscopic virtual world
where they are free to walk and
explore naturally. An automatic
motion-tracking system, the PPT X2
by WorldViz, synchronizes movement
in the real world with movement in the
virtual world, while components fromMindWare Technologies al low for
audio and video monitoring, two-way
communications between experimenter
and subjects, and two-camera color
video recording.
FREE CMS. Blackboard has launched
a free, hosted course management ser-
vice aimed at wooing individual instruc-
tors who lack access to automated
course management or who are disaf-
fected by the systems in use at their
schools. The system, dubbed Course-Sites, is an online platform that enables
faculty members to set up web-based
class sites where they can post course
materials, communicate with students,
encourage collaboration, monitor per-
formance, and manage gradeswithout
licensing or hosting fees. Course con-
tents are transferable to a full Black-
board installation.
SYLLABUS MANAGEMENT.
Webster University, which has 22,000
students around the world, has l icensed
Intellidemias Concourse syllabus man-
agement system to ensure consistency
among its 100 campuses. The applica-
tion provides course management
through a digital syllabus stored
online. Program features include a syl-
labus editor that allows faculty mem-
bers to add deliverables, evaluationcriter ia, policies, meeting times, offi ce
hours, information about books used in
class, and links to course materials.
Initially considered specifically for the
School of Business and Technology,
the program has been made available
to all faculty. Read more at campus
technology.com/articles/2011/02/10/
webster-u-organizes-classes-with-
intellidemias-syllabus-program.aspx.
STREAMLINING PAYMENTS.
Schreiner University(TX) is adoptingHigher Ones CashNet ePayment and
SmartPay modules to streamline pay-
ments on campus and allow online
payment of tuition fees. The system
provides FERPA-compliant access to
account balance information for parents
and other third parties, including install-
ment payments, recurring payments,
tuition, and miscellaneous charges.
TECHNOLOGY HAPPENINGS IN HIGHER EDUCATION
Industry+Campus
For daily higher ed tech news, go to campustechnology.com/news
NEW YORK CITY College of Technology is integrating virtual reality
into the psychology curriculum.
10 CAMPUS TECHNOLOGY| April 2011
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CampusVue
Portal
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Performance Analytics
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HR
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Student
Talisma
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Finance
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Fundraising
CampusVue Ecosystem
Texting offers of admission to applicants. Its just one of many ways the University of Ottawa is
using Talisma Constituent Relationship Management (CRM) to engage students and empower staff.
The universitys mobile recruiters benefit too. In the past, they collected information at recruiting
fairs from thousands of candidates, only to manually enter the data into the administrative system
once they returned to campus. Now candidates enter their information online at the eventsand
Talisma automatically updates the system.
Every exchange, every transaction, every touchpoint, from every device: Talisma CRM records it all into a single database
for a 360 degree view of your students and institution.
Want to go behind the numbers with University of Ottawa? View the universitys video presentation on Talisma CRM at
www.campusmanagement.com/uOttawa or call toll-free 866.397.2537 for more information.
39,000 students. 750,000 interactions. 38,000 viewbooks.9,800 online chats. 3,500 text offers of admission.
2011 Campus Management Corp. All rights reserved. Campus Management Corp., CampusVue and Talisma are registered trademarks of Campus Management. These marks may be registered in
the U.S. and other countries. All other trademarks and registered trademarks are the properties of their respective owners.
One Solution: Talisma CRM
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V I R T U A L I Z A T I O N david raths
Virtualization can transport the benefits of even specialized computer labsto students anywhere, alleviating crowding and saving money.
IN MANY WAYS, SPECIALIZED computer labs arethe black holes of IT organizations. Budgets, equip-ment, employeeseven space itselfare sucked in.Given a choice, many IT shops would engage warpdrive and escape their gravitational pull forever.
While Captain Kirk might have looked to Scotty fora fix to the problem, colleges and universities areincreasingly relying on a solution that comes withoutthe Aberdeen accent: virtualization.
Its not exactly the Star Trektransporter, but virtual-
ization gives institutions the ability to deliver the ben-efits of a computer labeven specialized labs fordisciplines such as computer science and engineer-ingto students anywhere without the hassles orexpense.
With demand for lab access increasing and budgetsin a tailspin, more institutions are using software fromvendors such as Citrix and VMware to reconfiguretheir servers and virtualize access to the applicationsin specialized computer labs. All the applications runon the campus servers and can be accessed via aweb browser from anywhere students can find aninternet connection.
We now can make the resources available whereverand whenever theyre needed, says John Savage, chieftechnology officer at Montgomery College in Rockville,MD. Before moving to Montgomery College last year, Sav-age led a virtual computing lab project at George MasonUniversity (VA), using open source software initially devel-oped at North Carolina State.
His team at George Mason estimated that the yearlycost of maintaining a virtual lab is 27 percent of its physicalcounterpart, and a virtual lab consumes only 13 percent ofthe power. We didnt even factor in the cost of the roomitself, notes Savage, and the cost of building additionalclassrooms is tremendous.
Even if campus lab space is not eliminated, Savage is
convinced that it can become more flexible. I dont need
an arts lab that has only the art software and an engineer-ing lab with only engineering software, he stresses. Withvirtualization, a single physical space can be one type oflab in the morning and another in the afternoon. And I canbuy thin clients for $300 that may last seven years, insteadof PCs for $1,200 that will last three.
Freeing up SpaceSan Diego State Universitys College of Engineeringlaunched a virtual lab pilot project in September 2010, inpart to alleviate a space crunch. The college is growing by 5to 7 percent per year and estimates it will soon need a build-ing three times its current size to keep up with enrollment.
With computer labs forced to double as classroom space,
to the HolodeckComputer Labs Report
Corbis
12 CAMPUS TECHNOLOGY | April 2011
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campustechnology.com 13
it is not unusual for lines of students to snake down hallwayswaiting for classes to end so students can use specializedsoftware such as ArcGIS, ProEngineer, and AutoCAD.
SDSU Engineering is using Citrix software for its virtualcomputing lab, which students now can access from theirown laptops and other mobile devices.
So far, the virtual lab is extremely popular with studentsand is alleviating a huge space problem for the college,
says Darrell Irwin, SDSUs resource manager.Interestingly, SDSU had tried something similar with
Citrix software almost 10 years ago, but abandoned theeffort because the technology was slower and the licensingcost was higher. Now the pricing on Citrix is significantlylower and the performance is much better, says Irwin.
Because of its earlier poor experience, the college decid-ed to ramp up slowly this time. In fall 2010, the virtual labwas made accessible to 350 students in six classes. Wewill use that as a model, Irwin says, and by fall 2011 weexpect to roll it out to all 2,200 students.
One early benefit is that students are accessing the soft-ware on mobile devices such as iPads and smartphones.
We are seeing new uses develop, notes Irwin. This newmobility means students can share what they are doing withother students, or show up at a professors office so thestudent and faculty member can look at something together.
Reducing ITs FootprintBy embracing virtualization, Weber State University inOgden, UT, has been able to cut down on the number ofopen computer labs and the cost of supporting them, whilegiving students more flexibility in how they access the labssoftware.
Launched in 2006 using Citrix software, WSUs virtual labconsists of three physical servers and six virtual servers
running numerous software applications.Our campus is 100 percent wireless and almost all stu-dents have their own laptops, says Shelly Belflower, direc-tor of technology services at WSU. We have decreased thenumber of open labs from eight to five. Those spaces thatwere labs have been converted back to classroom environ-ments, and other departments have taken back responsibil-ity for them, so that decreases our costs.
Like Montgomery Colleges Savage, Belflower is alsosaving money on equipment. We have switched to pur-chasing thin clients such as Wyse boxes for our physical labspaces, she explains. Those cost $350 less and have alifecycle two years longer than the desktop PCs we were
purchasing.
Students in Health Administrative Services were amongthe first beneficiaries of the new virtual lab. Many of them areemployed in healthcare settings and had to travel long dis-tances after work to access the specialized software inWSUs physical labs. Now they can access that softwarefrom work or at home.
According to Belflower, there is still room to grow. Somesoftware that is older and runs in a Windows 95 environment
wont run in this environment, she says, but we are alwaysfinding new applications that we can run centrally. We justadded Minitab statistical software and usage shot way up.Between 2009 and 2010, the number of applications avail-able through the virtual lab increased from 54 to 62.6
The cost of maintaining a virtual lab is 27 percentof its physical counterpart, and a virtual labconsumes only 13 percent of the power.
:A License to Save
SITE LICENSES FOR SOFTWARE are expensve, but hgher ed nsttu-
tons have often found them to be the smpest opton because ts so
dficut to gauge usage accuratey. However, that dficuty dsappears
n vrtua abs equpped wth trackng software, enabng IT organzatons
to buy ndvdua censes based on actua usage. As many IT drectorscan attest, the savngs reay add up.
Cost savngs were certany one of the motvatons behnd the creaton
ofWeber State Universitys (UT) vrtua ab. Accordng to Shey Belower,
drector of technoogy servces, the schoo was reuctant to pay ste
censes for software that was used n ony a few courses. Instead, t
bought ndvdua censes and mted the number of students who coud
use the software at any one tme. We have severa appcatons that are
metered and we have ony 25 or 30 censes, she expans.
Wth students abe to access the software around the cock from ther
own PCs, even the mted number of censes has proved suficent.
A smar ratonae prompted George Mason University(VA) to nsta
schedung software n ts vr tua ab, aowng students to reser ve app-
catons ahead of tme. As a resut, 40 students can share 10 censes ofan appcaton such as ArcGIS because they reserve tme sots to use
the software.
By trackng student usage, says John Savage, CTO at George Mason,
you can easy make adjustments and buy more copes of what you
need and ess of what you dont.
As more unverstes create vr tua abs, software vendors may be
forced to rethnk how they charge for software. If vrtuazaton technoo-
gy makes software avaabe to more students, vendors may argue that
they shoud be abe to charge more.
The lp sde of the argument s that schoos have possby been over-
payng for ther censes for years, and that accurate trackng of usage
creates a farer inanca arrangement between vendor and schoo.
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An Open Source Option
At Montgomery College, Savage is working to repeat thesuccess he had at George Mason with open source soft-ware. A pilot project underway will be rolled out college-wide by next fall, giving all students remote access to thesoftware applications they need.
For institutions trying to determine whether it makessense to use an open source solution, he counsels that itdepends on the size of the project.
The commercial products are all good and have theirplace, notes Savage. If I were just doing a 25-seat lab,that would make sense to me. But with a large campus withtens of thousands of students, the licensing fees wouldprobably run $100,000 per year.
What Savage likes most about the open source VirtualComputing Lab (VCL) software is how easy it is to add fea-tures. For instance, his team customized a reservation systemto allow faculty and students to reserve access to a virtualcomputer furnished with the applications that they want. Theuser enters the online reservation system, selects the desiredresources, and a suitable online computer is created.
At a school like Montgomery College, with 60,000 stu-dents, if you are in a big class with software that is not com-pletely site-licensed, it is nice to know you have a reservation
for when the resource will be available to you, says Savage.
The VCL system also makes it easier to track softwarelicense usage, and Savage is working to match up facultymembers to share licenses. For instance, if two faculty mem-bers use statistical software for different topics on differentdays, perhaps they dont have to buy 25 licenses each. Themore you can split those costs, the more you can leveragethat funding, he says.
Getting buy-in from faculty has been surprisingly easy,too. I dont have to ask or plead with faculty to use thisonce they see it, says Savage. The first question is, Howquickly can I get it? At all possible speed, Mr. Sulu.
David Raths is a Philadelphia-based freelance writer.
V I R T U A L I Z AT I O N
14 CAMPUS TECHNOLOGY | April 2011
ResourcesCitrix: citrix.com
Virtual Computing Lab: vcl.ncsu.edu
VMware: vmware.com/virtualization
Wyse: wyse.com
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S E C U R I T Y idan shoham
6 Keys to Identity ManagementThese best practices will help make your IAM project a long-term success.
AN IDENTITY AND ACCESS MANAGEMENT (IAM)project on campus can feel like a Sisyphean task: Just
when access rights have finally been sorted out, thesemester endsand users change roles, leave campus,or require new processes.
Indeed, a number of IAM challenges confront the highered sector:
6Mass onboarding (i.e., setting up access rights fornew users) and deactivation at the beginning and end ofeach semester.
6Different classes of users: Students, faculty, staff,alumni, and visiting scholars often have diverse technicalrequirements and business processes.
6Widespread use of federation (infrastructure thatallows an application to trust an assertion made in another
administrative domain about the identity and access rightsof a user) to enable cross-institution sign-on.
6Relatively small budgets compared with those foundin the business world.
6Very large user populations. Alumni, in particular, canpose challenges because there are more of them every year.
On top of these issues, IT departments face a constantlychanging technical landscape: integrating new applicationsand retiring old ones, complying with privacy rules, and deal-ing with vendor churn. For instance, Oracles acquisition ofSun Microsystems will undoubtedly have far-reaching tech-
nical and financial implications for many institu-tions, and the impact of Novells recent acquisition
by Attachmate has yet to be felt.The following best practices can help overcomesuch challenges and turn the seemingly endlessIAM labor into an IT triumph.
1) Dont Think of IAM as a ProjectIdentity and access management is the gluebetween the business processes that governuser access and the systems that users need tosign into. And since both business processesand systems are always changing, the IAM sys-tem must constantly adapt.
For that reason, the most successful IAM initia-
tives are run as ongoing programs, with perma-nently assigned staff and budgets, rather thanone-off implementation projects. This enablesorganizations to keep up with change and also todrive user adoptionwhich is key to getting areturn on investment.
2) Deliver New Functionality FrequentlyAvoid the big bang approach: Dont take toolong to stand up a system, because needschange constantly. If you take a year or more toimplement IAM, you may find that the businessprocesses and integrated systems have changed
by the time you finish. A good rule of thumb is to
campustechnology.com 15
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S E C UR I T Y
deliver something meaningful every three
to six months.
3) Measure ResultsTo justify an ongoing IAM program, itsimportant to measure user adoption andbenefits. Identifying business drivers andthe associated metrics can help calculatea return on investment. For a list of pos-sible metrics and how they are measured,see Metrics and Drivers for EvaluatingIAM Projects below.
4) Understand Your Users
Keep in mind that you have multiple userpopulations, each with distinct user life-cycles and business processes. For thatreason, it makes sense to manageonboarding, deactivation, authentication, and access con-trol for each population separately. There are many possi-ble deliverables for each segment of users; for examples ofIAM processes and the user populations they affect, see
IAM Processes Required by Users above.
5) Integrate, Integrate, IntegrateIts vital for an IAM system to integrate with a variety of sys-
tems campuswide. Possible integrations include:directories, e-mail systems (internal or hosted),student records systems, administration/financesystems, and research systems.
This year, consider adding new integrations to
the mix:6Automatic provisioning of user e-mail
accounts on hosted e-mail systems from vendorssuch as Google or Microsoft.
6Enabling students, especially in computerscience and related disciplines, to provision andde-provision virtual machines on cloud providerssuch as Amazon EC2.
6) Leverage Student LaborHigher education organizations often have lowbudgetsparticularly in todays economic cli-mate. Fortunately, they also have a plentiful sup-
ply of inexpensive labor for implementing IT sys-tems: students!Utilize student labor for such tasks as busi-
ness analysis, integration work, and implementa-tion of business logicnot just initially, but on anongoing basis. Students can help deploy a first-phase system, evolve the systems capabilities,and then transfer their knowledge to the nextgeneration of student workers, supplying someof the work to make your IAM initiative a long-term success.
Idan Shoham is founder and CTO of Hitachi ID
Systems.
Driver Metric Measured as
C Help desk FTEs Number of full-time equivalent staff requiredto support peak password-reset call volumes
C, P Setup time Number of IT work hours required to set upa new user
S Deactivation time Lag time between notification anddeactivation of a departed user
C, S Deactivation effort Number of IT work hours required toterminate access for a departed user
S Weak passwords Number of systems that do not enforcelength, character set, history, and dictionaryrules
S Standard caller authentication Number of questions asked to authenticatehelp desk callers
C, S Orphan accounts Per system: number of user objects minusthe number of legitimate users
C, S Dormant accountsPer system: number of accounts inactive fora certain number of days
C, S Unassociated systems Number of systems whose unique useridentifiers are not mapped to a campuswideidentifier
S Admin password change interval Per system: frequency of change ofadministrator passwords (in days)
C, P Complexi ty of identity-changerequest
Number of different forms used to requestchanges to user identity data (name, phone,address, department, location, etc.)
C, P Passwords per user Average number of passwords a user mustremember for institution-owned systems
C, P Login prompts per user per day Average number of times per day that a usermust sign into an institution-owned system
Key:C = Cost reduction P = User productivity S = Security
METRICS AND DRIVERS FOR EVALUATING IAM PROJECTS
USER POPULATIONProcess Students Faculty Staff Alumni
Automated onboarding ? ? ? ?
Automated deactivation ? ? ? ?
Request-driven workflow ? ? ? ?
Enrollment of contact info ? ? ? ?
Enrollment of security questions ? ? ? ?
Self-service password reset ? ? ? ?
Password synchronization ? ? ? ?
Privileged ID management ? ? ?
IAM PROCESSES REQUIRED BY USERS
16 CAMPUS TECHNOLOGY|April 2011
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May require up to a $36 activation fee/line, credit approval and deposit per line. Up to a $200 early termination fee/line applies. Coverage is not available everywhere. The Sprint 4G Network reaches over 70 markets and counting, onselect devices. The Sprint 3G Network reaches over 271 million people. See sprint.com/4G for details. Not all services are available on 4G, and coverage may default to 3G/separate network where 4G is unavailable. Offers not availablein all markets/retail locations or for all phones/networks. Pricing, offer terms, fees and features may vary for existing customers not eligible for upgrade. Other restrictions apply. See store or sprint.com for details. 2011 Sprint. Sprintand the logo are trademarks of Sprint. Blackboard, the Blackboard logo, Blackboard Learn, and Blackboard Mobile are trademarks or registered trademarks of Blackboard Inc. or its subsidiaries in the United States and/or other countries.
With 4G speeds, the classroomis now bigger than ever. Educational toolslike the Blackboard Mobile Learn app let educators speak to
students in their language. Students can blog, share educationalvideos and research to their hearts content, taking the classroom
with them wherever they go. Thanks to fast 4G speed and
unlimited 4G data. Only on the Now Network.sprint.com/4G
1-800-SPRINT-1 (1-800-777-4681)
Samsung Epic 4G
mobile
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REMEMBER WHEN COMPACT fluorescent lightbulbsfirst hit the market? Despite the promise of significant ener-gy savings, few people could stomach the purchase price ofnearly $20 each. But today, these electricity-sipping bulbscost as little as $1.50 with rebates, and the incandescentbulb has been consigned to darkness.
Much the same thing is now happening with computerdisplays, which have always been big energy consumers.Two years ago, schools probably wouldnt have given seri-ous consideration to the newenergy-efficient monitors comingonto the market. Despite thepromise of energy savings and
the use of fewer hazardous mate-rials, the new monitors, backlit bylight-emitting diodes (LEDs), car-ried price tags about 35 percenthigher than their traditional coun-terparts. But falling prices, cou-pled with greater customer focuson power savings and environ-mental footprints, have trans-formed these monitors from novel-ties into worthy contenders. In asurvey of the market, CT foundthat schools can now choose from
a range of energy-efficient LED-backlit monitors for less than $1,000and, in somecases, for less than $200.
All the acronyms used with monitors can blur into aconfusing alphabet soup. One acronym that isnt goingaway is LCD, which stands for liquid crystal display. Untilfairly recently, the majority of LCDs were backlit with coldcathode fluorescent lamps (CCFLs), which contain mer-cury and consume a lot of power. The power savings of LEDbacklighting lead to lower carbon emissions, which are anincreasingly important consideration for education institu-tions that have pledged themselves to carbon neutrality.Some monitors even include power-management features
and carbon footprint meters. And because LED-backlit dis-plays contain few or no environmentally hazardous sub-
stances, such as mercury, arsenic, and lead, they are easierto recycle than traditional monitors.
Displays with LED-backlit technology also offer advan-tages beyond the environmental. Because they use smaller,solid-state components, the monitors can be thinner andlighter than CCFL monitors. Also, unlike most other displays,LED-backlit displays dont take time to warm up: They turn oninstantly and are uniformly bright.
In trying to decide which monitors best meet your schoolsneeds, you need to cut through some of the marketing hype
around green features. One option is to lookfor products that earn a Gold rat-
ing from EPEAT (Electron-
ic Product EnvironmentalAssessment Tool), whichassesses electronicsproducts for theirresponsible manufactur-ing, energy efficiency,and recyclability. EPEAT(epeat.net) is a procure-ment tool designed tohelp purchasers evalu-ate, compare, andselect electronic prod-ucts based on their
environmental attri-butes. A product that earnsEPEAT Gold has met all 23 of the orga-nizations required criteria, plus at least
75 percent of the optional criteria.On the next page, we highlight LED-backlit monitors that are
not only environmentally friendly, but are also standouts inergonomics, high-end performance, and price. (Note: All pricesare the manufacturers suggested retail price; the reseller pricemay be up to 50 percent lower. The lists are based on manu-facturers specifications compiled by GovConnection.com andfrom the manufacturers themselves; CThas not done any prod-uct testing to verify manufacturers claims.) For a complete
listing of all of the LED-backlit monitors in our survey, sortableby key features, go to campustechnology.com/0411_monitors.
P R O D U C T F O C U S david raths
18 CAMPUS TECHNOLOGY|April 2011
PhotoscourtesyofApple,NEC,Samsung
Old-school monitors devour electricity at an alarming rate. With prices fallingon new LED-backlit displays, CTprofiles 15 models that lay off the juice.
Green-Eyed Monitors
Apple LED
Cinema Display
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Ergonomic StarsIn many offices and classrooms, people take turns using the same workstations. For that reason, ergonomic flexibility can bea key consideration when choosing monitors. Most of the new generation of LED-backlit monitors can be tilted, but only afew are height-adjustable. The monitors listed here can do it all: tilt, swivel, and be adjusted for height.
NAME LIST PRICE WEIGHTMAXIMUM
RESOLUTIONNOTABLE FEATURES
Acer 24 B243HL LCD Monitor $271 16.7 lbs. 1,920 x 1,080 5ms response time; 160-degree viewing angle(horizontal/vertical); Energy Star compliant
Asus 21.5 VW228TLB Wide-
screen LED LCD Monitor$170.13 12.3 lbs. 1,920 x 1,080 DVI, VGA interface connections; EPEAT Gold
HP 20 LA2006x Widescreen
LED LCD Monitor$253.44 12.1 lbs. 1,600 x 900 170-degree wide-viewing angle; EPEAT Gold
NEC 19 EA192M-BK LED
LCD Monitor$230.63 12.1 lbs. 1,280 x 1,024 Carbon footprint meter; EPEAT Gold
ViewSonic 24 VG2436wm-LED
Widescreen LCD Monitor$279.38 11.9 lbs. 1,920 x 1,080 Hidden stereo speakers; Energy Star compliant
campustechnology.com 19
High-End Options
Most LED-backlit monitors cost less than $300, but if you want upgraded features, such as a bigger screen, higherresolution, or a built-in camera and speakers, then youre going to pay more. Heres what is available at the higher end ofthe price spectrum.
NAMELIST
PRICE
MAXIMUM
RESOLUTIONWEIGHT
INTERFACE
CONNECTIONSNOTABLE FEATURES
Apple 27 LED Cinema Display $979 2,560 x 1,440 23.5 lbs. DisplayPort Built-in iSight camera, microphone
Lenovo ThinkVision 24 L2461x Wide-
screen LCD Monitor$629 1,920 x 1,080 17.9 lbs. VGA, HDMI
Built-in webcam, microphone and speak-
ers; 120Hz MEMC (Motion Estimation,
Motion Compensation) technology
HP 23 LA2306X Widescreen LED
LCD Monitor$389.01 1,920 x 1,080 15 lbs.
VGA, DVI,
DisplayPort
Built-in two-port USB hub; VESA com-
patibility for mounting flexibility
Samsung 24 FX2490HDWidescreen HDTV LED Monitor
$369.95 1,920 x 1,080 11.69 lbs. DVI , VGA , HDMI Picture-in-picture capability; built-indigital TV tuner
Asus 27 VK278Q Full HD Widescreen
LED LCD Monitor$341.63 1,920 x 1,080 14.3 lbs. 128 MB
DVI, VGA, DisplayPort connections;
built-in webcam; 2ms response time
Options for Less Than $200If cost is a key consideration, you can choose among several entry-level LED-backlit monitors for less than $200. They stilldeliver on the environmental front, although some may have lower screen resolutions and fewer bells and whistles thanmodels intended for high-end graphics use.
NAMELIST
PRICENOTABLE FEATURES
MAXIMUM
RESOLUTIONERGONOMICS
INTERFACE
CONNECTIONS
ViewSonic 19 VA1931wa-LED
Widescreen LED Monitor $107.91Energy Star compliant; automatic
aspect ratio adjustment 1,366 x 768 Tilt DVI, VGA
Asus 19 Energy Efficient LED
Monitor$111.77
Energy Star compliant; VESA
wall mount; cable manager1,440 x 900 Tilt DVI
Acer 20 S202HL bd Ultra Slim
Widescreen LED Monitor$169.95
Energy Star compliant; high-
contrast ratio; rapid response
time
1,600 x 900 Tilt DVI, VGA
Samsung 22 EX2220X
Widescreen Monitor$179.95
EPEAT Gold; reduces energy
consumption by auto-adjusting
brightness
1,920 x 1,080 Tilt DVI
NEC 20 E201W-BK Widescreen
LED LCD Monitor$197.54
Energy Star compliant; 4-way
ergonomic stand; carbon foot-
print meter
1,600 x 900 Pivot, tiltDVI, VGA,
DisplayPort
David Raths, a freelance writer based in Philadelphia, compiled this survey.
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Across the world of higher education, IT
departments are embracing sustainabilityto save moneyand the planet. We profileeight institutions that have shifted their
efforts into high gear.
By Matt Villano
Jon
Reinfurt
reenleanmachines
20 CAMPUS TECHNOLOGY | April 2011
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S U S T A I N A B I L I T Y
HOW FAR WEHAVE COME.
Not long ago, sustainabil ity
was little more than a buzz-
word among people who grow their own
vegetables and sing John Lennon songs.
Today, its on the lips of everyone from
the president to captains of industry,
not only because it makes sense for the
planet, but for economic reasons, too.
Colleges and universities have been
among the leaders nationwide in adopt-ing green initiatives, partly due to their
demographics, but also because they
are facing their own budget pressures.
Virtualization has become the poster
child of many schools efforts, because it
provides significant bang for the buck.
However, more and more higher ed IT
departments are finding other, innova-
tive ways to cut back on energy consump-
tion and wasteand to reduce costs.
With this in mind, weve chosen eight of
our favorite green practices in higher
education today. The list provides a
diverse sampling by geography and proj-ect typebut its by no means compre-
hensive. If youve got a project we should
know about, please fill us in.6
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1) Let the Sun Shine in
INSTITUTION:East Los Angeles College
GREEN MACHINE:Solar panelsgenerate campus electricity
IT and facilities management leaders
from the Los Angeles Community Col-
lege District collaborated in 2010 to
engineer a 1.2-megawatt installa-
tion of photovoltaic (solar) panels
at the 20,000-student East LA
campus. The array comprises
nearly 6,000 individual panels
mounted on carport structures. It
produces 1.67 million kilowatt-hours of electricity per year,
which is enough to power 17 per-
cent of the colleges energy needs.
Larry Eisenberg, executive direc-
tor for facilities, planning, and
development, boasts that the sys-
tem offsets production of 1,160
tons of carbon dioxide annual-
lythe equivalent of removing
320 cars from the road.
The push toward renewable
energy ties into a larger strategy
to cut energy use by 20 percentdistrictwide. The goal is to reduce ener-
gy consumption across the board, notes
Eisenberg, adding that the changes
should ultimately save the district more
than $1 million in energy costs. Another
part of the initiative includes installing
software to put campus computers to
sleep when theyre not in use.
2) Making EverythingShipshapeINSTITUTION:
Shippensburg University(PA)
GREEN MACHINE:Campaignteaches energy awareness
At this south -centra l Pennsylvania inst i-
tution, green initiatives ranging from
print management to server virtualiza-
tion fall under the catchy slogan, Envi-ronmental StewardSHIP. Its a phrase
that leaders from the IT and facilities
management departments tout to stu-
dents and faculty members alike. Since
the program launched in 2009, IT leaders
have worked with the school newspaper
on a series of articles about how students
can cut back on energy consumption.
Recently, they ran a promotion asking
students to bring their computers to the
Student Help Desk so IT
technicians could adjust the
power settings to make the
machines consume less
energy. Justin Sentz, direc-
tor of web technical servic-
es, says this simple initiative
alone resulted in a couple of
thousand dollars in energysavings. The whole idea is to educate stu-
dents and make them more aware, he
says. The more they hear about us, the
more theyll change.
3) Giving up the Paper RouteINSTITUTION:
Creighton University(NE)
GREEN MACHINE:Paperlesscourse-evaluation system
In 2010, Creighton University unveiled a
homegrown online course-evaluation sys-
tem that replaces traditional paper-based
surveys. The system, which integrates
with the institutions student informationsystem from SunGard Higher Education,
currently covers 800 courses. According
to Brian Young, vice president for IT, the
savings could amount to $40,000 per
semester, the equivalent of about 3 mil-
lion sheets of paper. Nevertheless, says
Young, the effort was not about money.
Digitizing the dreaded Blue Surveys
emerged out of an overarching drive to
reduce the schools carbon footprint.
Theres no question the system will
bring good things in terms of effi ciency
and monetary savings, explains Young.
But really, we did all of this because we
wanted to cut back on waste.
4) Monitoring the Vital SignsINSTITUTION: University of Iowa
GREEN MACHINE:
Automatedmonitoring of facilities systemsCreated in January 2010, the UI Energy
Control Center allows staffers to opti-
mize production levels of steam, chilled
water, and electricity, and to monitor per-
formance of these systems across 82
buildings from one central location. The
software, from Rockwell Automation,
keeps tabs on more than 100,000 pres-
sures, temperatures, and flows in real
time. Zuhair Mased, the universitys asso-
ciate director of utilities and energy man-
agement, says the initiative was part of a
22 CAMPUS TECHNOLOGY | April 2011
ONLINEEXCLUSIVE:Since 2002, the Los AngelesCommunity College District hasspent more than $6 billion on
modernizing and greening its collegesone of thenations largest green programs in history.
campustechnology.com/0411_laccd
#1 Buy Energy Star-qualfyng devces
#2 Buy servers and other data center equpment employng newer,
low-power/low-wattage processors
#3 Buy computers that employ newer, low-power/low-wattage processors
#4 Employ energy-eficent/load-sheddng unnterruptble
power supples (UPS)
#5Tran employees to shut down/suspend ther equpmentwhen out of ofice for extended perods
TOP 5 ENERGY-SAVING MEASURES*
*Among higher ed organizations that have achieved a 1 percent decrease in energy consumption
as part of an energy-management program. Source: CDW-G 2010 Energy Eficent IT Report
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PUSHING THE BOUNDARIESPUSHING THE BOUNDARIESOF HIGHER EDUCATIONOF HIGHER EDUCATIONTHROUGH TECHNOLOGYTHROUGH TECHNOLOGY Jon the poneers shapng the future of hgher educaton at the annual conference on thetechnologes, systems and products redeinng the unversty landscape.
EarlyBird
Pricing!Save$100
whenyouregister
byJune24!
WORKSHOPS PG. 6
BREAKOUT SESSIONS PG. 8
CONFERENCE INFORMATION PG. 13
July 25 28, 2011
Seaport World Trade Center
Boston, MA
Featured Speakers
OPENING KEYNOTEFrom Knowledgeable to Knowledge-able: New LearningEnvironments for New Media EnvironmentsMichael Wesch,Cultural Anthropologist, Researcher in DigitalEthnography, and Associate Professor, Kansas State UniversityWEDNESDAY KEYNOTE
Making It Real: The Adoption of IT Innovation inHigher Education
Ellen D. Wagner, Executive Director, WCET
CLOSING KEYNOTEThe Fourth Decade of the IT Revolution:Continuing Challenges and OpportunitiesKenneth C. Green, Founding Director,The Campus Computing Project
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TOP REASONS TO ATTENDA Technology Conference Unlike Any Other
in Higher EducationNew approaches to your academic
technology future.
Poneerng experts and thought-leaders n technology
for hgher educaton wll explore the latest wave of
technologes that wll change your approach and gve
you new tools to tackle your campuss most pressng
challenges and needs.
Real information for the real world.
Acqure the most up-to-date nformaton on new
tools, applcatons and servcesand how they work,
rght now, on real campuses throughout the country.
Workshops and sessons help you master these same
technologes for seamless ntegraton n your plans
and ntatves.
Nonstop networking opportunities.
Campus Technology 2011 s a communty comprsed
of hghly motvated technology professonals from
across the country and around the world. Network n a
supportve envronment that enlsts technology leaders
as peer advsors and role models.
Collegial environment.
Enjoy easy access to speakers and vendor
representatves n a relaxed envronment where the
common goal s professonal growth and shared
solutons to specic technology challenges.
ADVISORY BOARD
Mary Grush Conference Program Char, Campus Technology
Josh Baron Senor Academc Technology Oficer, Marst Collegeand Char, Saka Foundaton Board of Drectors
Judith Boettcher Consultant, Author and Analyst, Desgnngfor Learnng
Gary Brown Drector, Ofice of Assessment and InnovatonWashngton State Unversty
W. Gardner Campbell Drector, Professonal Developmentand Innovatve Intatves, and Assocate Professor, Vrgna Tech
Ronald L. Danielson Vce Provost for Informaton Servcesand CIO, Santa Clara Unversty
Susanna Wong Herndon Drector of Instructonal Technology,Center for Teachng and Learnng at Unversty of Texas-Austn
John C. Ittelson Professor Emertus, CSU Monterey BayDrector, Communcaton, Collaboraton and Outreach, Calforna
Vrtual Campus
Ruki Jayaraman Dean, College of Undergraduate StudesArgosy Unversty
Stephen J. Laster Chef Informaton Oficer, Harvard BusnessSchool
Phillip D. Long Drector, Centre for Educatonal Innovatonand Technology, Unversty of Queensland, and Vstng Researcher
Center for Educatonal Computng Intatves, MIT
Anne H. MooreAssocate Vce Presdent for LearnngTechnologes and Drector of Informaton Technology Intatves
Vrgna Tech
Alicia K. Russell Drector, Educatonal Technology CenterNortheastern Unversty
Steven G. Sachs Vce Presdent, Instructonal and InformatonTechnology, Northern Vrgna Communty College (NOVA)
Amelia A. (Mely) Tynan IT Consultant n Hgher Educatonand Former VP/CIO Tufts Unversty
THE FUTURE OF HIGHER ED
TECH STARTS HEREIf you want to leverage technology to drve
performance n educaton, jon us n Boston!
We have expert speakers from leadng nsttutons,
deep dve sessons on all the rght topcs and a
host of tech resources lned up for you.
Acqure the sklls you need to master and
mplement todays most compellng and
revolutonary technologescloud computng,
mmersve learnng/augmented realty, collaboratve
envronments. Web 2.0, vrtual realty and more.
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NEW AT CAMPUS TECHNOLOGY 2011
A CONVERSATION WITHTHE FUTUREHeres your chance to partcpate n a conversaton wth key
ndustry technology leaders about the future of technology n
hgher educaton. Alfred Spector, Vce Presdent of Research
and Specal Intatves for Google; Cameron Evans, Natonal
and Chef Technology Oficer for Mcrosoft; and Bob Trkaks,
Apple Educaton Development Executve, wll each lead an
ntmate, 90-mnute nteractve conversaton about the trends
that wll mpact hgher educaton IT n the upcomng years.
Learn about the advances and changes n technology that
are gong to affect hgher educatonand how you can plan
and prepare your campus. Whle regsterng onlne select one
sesson from these three rare opportuntes wth executves
from the companes who shape the future of technology.
Each sesson s a free tcketed event lmted to the irst
100 attendees to regster onlne. To promote nteractve
dscussons, one selecton per attendee, please.
Tuesday, July 26, 2011 10:15 - 11:45 amAlfred Spector, Vce Presdent of Research and Specal Intatves
Google
Wednesday, July 27, 2011 10:15 - 11:45 amCameron Evans, Natonal and Chef Technology Oficer
Mcrosoft Corporaton
Thursday, July 28, 2011 9:00 - 10:30 amBob Trkaks, Educaton Development Executve
Apple
CONFERENCE TRACKS
TRACK 1
DIGITAL CAMPUS AND IT INFRASTRUCTURE
T01 Dgtal Meda Campuses: The Transton from Word Processngto Dgtal Meda
T06 IT as a Servce: Leveragng Prvate, Publc and Hybrd Clouds
T11 Academc Vdeo Management: Done the Open WayWth Opencast Matterhorn
W16 CHANGE: Mgratng from Legacy LMS to an Open-Source Moodle Platform
W21 One Stream to Rule Them All: Unfyng Onlne Campus Vdeo
W26 Head n the Cloud, Feet on the Ground: Modernzng ComputerLab Support
TH31 Learner Analytcs va the Cloud: Sophstcated Statstcs Made Easy
TH36 Securng Campus Network Access for an Improved User Experence
TRACK 2
INSTRUCTIONAL DESIGN AND LEARNING ENVIRONMENTS
T02 Pod Rooms: Faculty Frendly Classroom Technology
T07 Communty of Practce n Onlne Educaton: Collaboratve Currculum
T08 Dukng It Out: How Duke Unversty Beat the Challenges of LectureCapture for Its Students, Faculty and Admnstrators
T12 Academc Progress Portal: Catchng Students Before They Fal
W17 Engagng Faculty: Observatons from ACUs Moble Learnng Intatve
W22 Beyond Web 2.0: How Vrtual Learnng Envronments ShouldHelp Learners
W27 eAssessment: Usng Electronc Portfolos for Currculum Improvement
TH32 Buldng a Culture of Assessment Usng Rubrcs: A Web 2.0 Approach
TH37 IT Lteracy n the Internet Era
TRACK 3
LEARNING APPLICATIONS AND TOOLS
T03 Navgatng the Elusve World of Vrtual Collaboraton n the Classroom
T04 ePortfolos: Integratng People, Lfe and LearnngT13 Walkng Ulysses: Collaboratve and Moble Mappng n the Humantes
T14 We All Have PadsNow What?
W18 Teachng and Learnng wth Low-Cost and Low-Barrer Technologes
W23 Buld Your Own eLbrary: Dgtal Faculty/Lbrary Collaboraton
W28 Usng Pads to Produce and Publsh Content n an EducatonReportng Class
TH33 Emergng Technologes n Content Delvery: eBooks andeReader Devces
TH38 Usng Popular Socal Networkng Tools In (and Out of) the Classroom
TH39 Welcome to Class. Please Take Out Your Cell Phones!
TRACK 4
LEADERSHIP, INNOVATION, AND STRATEGY
T05 The Four Pllars for Technology Decson Makng
T09 The 21st-Century Campus: Students Tell It Lke It Is
T10 Keepng Admnstraton and Faculty Informed: Reports and Dashboards
T15 Leadng Change: Course Redesgn
W20 Fndng Fundng: Alternatve Revenue Streams
W25 Value of Portfolo and Project Management n Tght Economc Tmes
W30 Trust, Verfy and Communcate: Presdental Perspectves on theCampus Investment n Informaton Technology
THSE1 Project Rescue: Lessons on Leadershp
INNOVATORS TRACKCAMPUS TECHNOLOGY 2011 INNOVATORS AT WORK
Hear from recpents of 2011 Campus Technology Innovators awards about the
programs and projects that take true ntatveand even out-and-out rsks
to better serve ther nsttutons through technology. Vsonary unversty
admnstrators, faculty and staff wll share how ther technology nvestments
have taken teachng, learnng, admnstraton and operatons to new heghts.
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BREAKOUT SESSIONS
TUESDAYJULY 26, 2011
8:30 9:45 AM Opening Keynote From Knowledgeable to Knowledge-able: New LearningEnvironments for New Media EnvironmentsMichael Wesch, Cultural Anthropologist, Researcherin Digital Ethnography, and Associate Professor, Kansas State University
10:00 11:00 AM T01Digital Media Campuses: The Transition
from Word Processing to Digital MediaAdam Smeets, Loyola University Chicago
T02Pod Rooms: Faculty Friendly Classroom
TechnologyStephanie Glick, Mount St. Marys College
11:15 AM 12:15 PM T06
IT as a Service: Leveraging Private,Public, and Hybrid CloudsLink Alander and Shah Ardalan,
Lone Star College System
T07
Community of Practice in Online Education:Collaborative CurriculumDarin Kapanjie, Fox School of Business,
Temple University
3:45 4:45 PM T11
Academic Video Management: Done theOpen Way With Opencast Matterhorn
Bruce Sandhorst, University of Nebraska-Lincoln,Judy Stern, Universi ty of California, Berkeley, and
Christopher Brooks, University of Saskatchewan
T12Academic Progress Portal: CatchingStudents Before They Fail
Scott Helf, Western University of Health Sciences
WEDNESDAYJULY 27, 2011
8:30 9:45 AM CT11 Innovator Presentation and General Session Keynote Making It Real: The Adoption of IT Innovation in Higher EducationEllen Wagner, Executive Director, WCET
10:00 11:00 AM W16CHANGE: Migrating from Legacy LMS toan Open-Source Moodle PlatformLou Pugliese, Moodlerooms, Inc.
Panelists: Lorah Gough, Houston Community
College System, and Mark Poore, Roanoke College
W17
Engaging Faculty: Observations from ACUsMobile Learning InitiativeScott Perkins and George Saltsman,
Abilene Christ ian University
11:15 AM 12:15 PM W21
One Stream to Rule Them All:
Unifying Online Campus VideoJason LaMar and Joel Nelson, Columbus State
Community College
W22
Beyond Web 2.0: How Virtual Learning
Environments Should Help LearnersJeff Borden, Pearson eCollege, Chaminade
University, Hawaii
3:45 4:45 PM W26Head in the Cloud, Feet on the Ground:Modernizing Computer Lab SupportCullen Jones, Naval Postgraduate School, Monterey
W27
eAssessment: Using Electronic Portfoliosfor Curriculum ImprovementFrederick Loomis and Michael Scheuermann
Drexel University
THURSDAYJULY 28, 2011
8:30 9:30 AM TH31
Learner Analytics via the Cloud:Sophisticated Statistics Made EasyScott Helf, Western University of Health Sciences
TH32Building a Culture of Assessment UsingRubrics: A Web 2.0 ApproachRamesh Sabetiashraf, Santa Ana College
9:45 10:45 AM TH36Securing Campus Network Access foran Improved User ExperienceChris Ford, Brescia University
TH37
IT Literacy in the Internet EraLarry Press, California State University,
Dominguez Hills
11:00 AM 12:00 PM Closing Keynote The Fourth Decade of the IT Revolution: Continuing Challengesand OpportunitiesKenneth C. Green, Founding Director, The Campus Computing Project
PRE-CONFERENCE WORKSHOPS
MONDAYJULY 25, 2011
8:30 11:30 AM M01
21st Century Education in the Cloud: NewOpportunities to Support Instruction
John Kuglin, Retired, University of Montana
M02Principles and Practices for Online Coursesthat Engage Learners
Judith V. Boettcher, Designing for Learning
11:45 AM 1:15 PM Luncheon Keynote
1:30 4:30 PM M06Online Research Tools for Educators:Collaborate without Jet Lag!Kathleen Covey, Penn State University
M07M-learning on Speed Dial: How to Develop aNimble Academic Mobile Learning Strategyfor Your Campus
Alicia Russell , Victoria Wallace and Seth Merriam,
Northeastern University
CONFERENCE AT A GLANCE WORKSHOPSTRACKS:
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03avigating the Elusive World
Virtual Collaboration in theassroomeven Hallman, Kenan-Flagler Busness
hool, Unversty of North Carolna at
apel Hll
T04ePortfolios: Integrating People,
Life and LearningCarly Klmash, Ilena Key, and
Jason Slpp, Lehgh Unversty
T05The Four Pillars for Technology
Decision MakingMark Nestor, Mam Dade College
*TSEA Conversation With
the Future10:15 11:45 AM
SEAPORT HOTEL
Alfred Spector
Vce Presdent of Research
and Specal Intatves
Google08uking It Out: How Duke Universityeat the Challenges of Lectureapture for Its Students, Faculty andministrators TBA
T09The 21st-Century Campus:Students Tell It Like It Is
Jule Smth, CDW-G wth Student Panelsts:
Adons Archer, Pennsylvana State
Unversty; Nk Vallens, Unversty of Arzona;
Josh Wang, Unversty of Washngton
T10Keeping Administration andFaculty Informed: Reportsand Dashboards
Joseph Medved, Le Mllman, and Ronald
Bergmann, Lehman College CUNY
13alking Ulysses: Collaborative andobile Mapping in the Humanities
m Lndgren, Boston College
T14We All Have iPads Now What?Mary Spataro, Phl Komarny, Mary Ann
Gawelek, and Qunto Martn, Seton HllUnversty
T15Leading Change: Course RedesignHarrson Keller, Susanna Herndon,
Lucas Horton, Justn Olmanson,Unversty of Texas-Austn
18aching and Learning with Low
ost and Low Barrier Technologiesnnfer Darrow, Mathew Ragan, and
dy Brophy, Keene State College
W19CT 2011 Innovator at Work
Award Recipient - TBA
W20Finding Funding: AlternativeRevenue StreamsPatrck Aevol, Long Island Unversty,
C.W. Post
*WSEA Conversation With
the Future
10:15 11:45 AM
SEAPORT HOTEL
Cameron Evans
Natonal and Chef
Technology Oficer
Mcrosoft Corporaton
23ild Your Own eLibrary: Digital
culty/Library Collaborationonda Ktchens, State College of Florda,
anatee-Sarasota
W24CT 2011 Innovator at Work
Award Recipient - TBA
W25Value of Portfolio and Project
Management in Tight Economic TimesPatrck Bennett, Frankln Unversty
28sing iPads to Produce and Publishontent in an Education Reportingass Wendy M. Chapman, Bll Cels, andatt Frank, USC Annenberg School for
mmuncaton and Journalsm
W29CT 2011 Innovator at WorkAward Recipient - TBA
W30Trust, Verify and Communicate:Presidential Perspectives on theCampus Investment in InformationTechnology Kenneth C. Green,The Campus Computng Project
H33merging Technologies in Contentelivery: eBooks and eReaderevicesb Kadel, Unversty of Colorado-Denver
TH34CT 2011 Innovator at WorkAward Recipient - TBA
*THSE19:00 10:30 AM
Featured SessionProject Rescue: Lessons onLeadershipStephen J. Laster, Harvard Busness School
*THSE2A Conversation With
Apple Education
9:00 - 10:30 AM
SEAPORT HOTEL
Bob TrkaksEducaton Development
Executve
Apple
H38sing Popular Social Networkingols In (and Out of) the Classroomlly Walsh, College of Westchester
TH39Welcome to Class. Please TakeOut Your Cell Phones!Mark Frydenberg, Bentley Unversty
M03Buzzwords Come to Life: The Latest Web2.0 Tools for the College ClassroomMark Frydenberg, Bentley Unversty
M04iPads: Applications and Uses in Education
Jenna Lnskens, Maran Unversty
M05User-Centered Learning Space DesignBob Smth, Stanford Unversty
M08Buzzwords Come to Life: The Latest Web2.0 Tools for the College ClassroomMark Frydenberg, Bentley Unversty
Repeated Workshop
M09iPads: Applications and Uses in Education
Jenna Lnskens, Maran Unversty
Repeated Workshop
M10Skype and Google Docs: A Perfect Allianceto Support Communities of InquiryRobert Moody, Fort Hays State Unversty
DIGITAL CAMPUS ANDIT INFRASTRUCTURE
INSTRUCTIONAL DESIGN &LEARNING ENVIRONMENTS
LEARNING APPLICATIONSAND TOOLS
LEADERSHIP, INNOVATIONAND STRATEGY
* = No Addtonal ChargeLmted SeatngMust Regster to Attend
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PRE-CONFERENCE WORKSHOPS
MORNING WORKSHOPSMONDAY, JULY 25, 8:30 11:30 AM
M01 21st Century Education in the Cloud:New Opportunities to Support Instruction
John Kuglin, Ret., University of Montana
It s mportant for educators todayespecay those n post-secondary roesto earn how to maxmze ther potenta byeveragng coud-based resources n ther teachng practces.Indvdua educators need to be proactve n settng up bendedearnng envronments that use both unversty and persona coudresources. Kugn offers a 10-pont pan for 21st century educators.
M02 Principles and Practices for Online Coursesthat Engage Learners
Judith V. Boettcher, Designing for Learning and theUniversity of Florida
Learn to address a range of questons about how technoogy andthe desgn of courses make a dfference n earner engagementand outcomes. Boettcher dsts a word of theory and practce ntoa manageabe set of prncpes and practces that gude facutyand staff n makng wse choces n technoogy toos and course
and program desgns. Recommendatons for communty budng,contnuous assessment and customzed earnng and gong beyondthe tradtona practces are among the many ssues covered.
M03 Buzzwords Come to Life: The Latest Web 2.0Tools for the College Classroom
Mark Frydenberg, Bentley University
We a know the buzzwords: coaboraton, mutmeda, socanetworkng, coud computng... But how can you update coursenstructon wth the atest and most usefu new Web 2.0 toos?Ths nteractve, hands-on sesson takes you beyond bogs andwks, YouTube, Facebook and Googe Docs to try out the atestWeb 2.0 appcatons that appy to hgher educaton nstructon.If possbe, brng your wreess-ready aptop or Pad and/or yoursmart phone. Attendees who come wthout these devces arewecome to observe and earn.
M04 iPads: Applications and Uses in Education
Jenna Linskens, Marian UniversityIn ths hands-on sesson, educators w make & take as thepresenter examnes severa appcatons for the Pad and shares
ways to use them across the currcuum wth students of aabtes, to mprove student performance and understandng ofconcepts. Brng your Pad wth you! Attendees who come wthoutan Pad are wecome to observe and earn.
M05 User-Centered Learning Space Design
Robert Emery Smith, Stanford University
Our nsttutons are beng chaenged to use the best newpractces and technooges n ther cassrooms. But n too many
cases, the acquston of a parts st of devces s eadng theway, drvng nstructona and professona deveopment pans.By focusng on user-centered desgn, we chart a path to thereazaton of new earnng spaces and professona capactesthat are truy beneica, cost-effectve and we-suted for use nther own unque communty.
AFTERNOON WORKSHOPSMONDAY, JULY 25, 1:30 4:30 PM
M06 Online Research Tools for EducatorsCollaborate without Jet Lag!
Kathleen Covey, Penn State University
Learn about nnovatve toos that w hep you coaborate andcommuncate wth coeagues from around the word. Fromsoca bookmakng to Web hghghters, the sesson w dentfyeasy-to-use toos that are free. It w aso dentfy paces wherefacuty can ocate emergng toos that w enhance ther futureteachng and earnng as we as research efforts. To get themost from ths hands-on sesson, pease brng a wreess-readyaptop for your own use. Attendees who come wthout a aptopare wecome to observe and earn.
M07 M-learning on Speed Dial: How to Develop aNimble Academic Mobile Learning Strategy forYour Campus
Alicia Russell, Victoria Wallace and Seth Merriam,Northeastern University
Mobe earnng or m-earnng devces and appcatons areadvancng so rapdy that t s dficut to magne how to createa campus strategy that wont become obsoete before t can bempemented. Tradng favorte mobe apps and exporng case
studes from other nsttutons snt enough. It s aso mportantto thnk strategcay about how to reman nmbe and lexbeas the pace of mobe earnng acceerates. Ths workshop w
encourage attendees to consder a seres of questons that whep them desgn a lexbe framework that can encompass thernsttutons unque m-earnng needs.
M08 Buzzwords Come to Life: The Latest Web 2.0Tools for the College Classroom
Mark Frydenberg, Bentley University
Ths s a repeat of workshop M03. Pease see descrpton stedwth M03.
M09 iPads: Applications and Uses in Education
Jenna Linskens, Marian University
Ths s a repeat of workshop M04. Pease see descrpton stedwth M04.
M10 Skype and Google Docs: A Perfect Allianceto Support Communities of Inquiry
Robert Moody, Fort Hays State University
Attendees w earn how Skype and Googe Docs can be usedtogether to create and sustan a communty of nqury thatmproves communcaton and student satsfacton n dstanceearnng programs. Ths w be a hands-on workshop;partcpants are encouraged to brng ther wreess-readyaptops. Those who attend wthout aptops are wecome toobserve and earn.
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KEYNOTES AND GENERAL SESSIONS
OPENING KEYNOTETUESDAY, JULY 26, 8:30 9:45 AM
From Knowledgeable to Knowledge-able: New Learning Environments forNew Media Environments
Michael WeschCultural Anthropologist, Researcher in Digital Ethnography and Associate Professor, Kansas State University
It took tens of thousands of years for wrtng to emerge after humans spoke ther irst words,
thousands more before the prntng press and a few hundred agan before the telegraph appeared.
Today a new medum of communcaton emerges every tme someone creates a new Web
applcaton. Mchael Wesch wll demonstrate the profound yet often unnotced ways n whch our
culture s beng remxed by new meda. He wll explan why we need to move from beng smply
knowledgeable to beng knowledge-able and propose ways we can organze our educaton systems to foster the
forms of learnng we need.
Michael Wesch is a cultural anthropologist exploring the effects of new media on society and culture. After two years studying
the implications of writing on a remote indigenous culture in the rain forest of Papua New Guinea, he turned his attention to the
effects of social media and digital technology on global society. His