BENEFITS

+ Manage Costsof your company operations.Reduce your phone bills and eliminate maintenance and upgradecosts.

+ Reduce workloadof your employees whilst maintaining a high standard of customer service.

+ Stay in motion

you to switch phones without CallSwitch Communicator allows

needing to hang up the call.

+ Control your timeand your calls with presencefunctions - plan how and when to communicate with your colleagues.

+ Easy IntegrationCallSwitch Communicator connects database with company PBX, MSOutlook, Apple and Google in one.

+ Simple to useWith its intuitive inferface CallSwitch Communicator can be deployed inminutes and users require minimal training to use it effectively.

GENERAL INFO

all of the features capable to transform your phone system CallSwitch Communicator’ Business Edition provides

into a real powerhouse. Everything your phonesystem ever needed to be.

KEY FEATURES

• Address Book

• MS Outlook integration

• Conferencing • Data encryption

• Switch phone

• Unified Comms

• Office Phone Control • Online presence status

• Browser integration

• Privacy management

Business Edition

CALLSWITCHCOMMUNICATOR

COPYRIGHT © TELCOSWITCH LIMITED. FOR MORE INFORMATION VISIT, WWW.TELCOSWITCH.COM.

Fully integrated hosted telephony platform

COMMUNICATE SUCCESS

Business Edition

CALLSWITCHCOMMUNICATOR

FOR MORE INFORMATION VISIT, CALLSWITCH.NET.

DEVICES & PLATFORMS

business assistant, making it the most feature rich consumer SIPCallSwitch Communicator is designed as a simple and efficient

client application.

CallSwitch Communicator operates on all major desktop and

mobile systems:

• Microsoft Windows ( XP and above )

• Apple MAC OS X ( 10.6 and above )

• Linux Ubuntu ( 11.4 and above )

• Google Android ( 4.1 and above )

• Apple iOS ( iOS 7 and above )

Business Edition

CALLSWITCHCOMMUNICATOR

FOR MORE INFORMATION VISIT, CALLSWITCH.NET.

Content

• Features

• Directory

• Instant Messaging

• Voice & Video Calls

• Conferencing

• Fax

• Devices & Platforms

• Unified Comms Mode

Unified comms mode allows CallSwitch Communicator users to use multiple phones simultaneously. Switch from one phone to another without hanging up the call. Use soft phone, desk phone and mobile phone in the same(unified) way through CallSwitch Communicator for: conferencing, drag & drop, call transfer, call parking, call pickup, voicemail and much more.

UNIFIED COMMS MODE

Business Edition

CALLSWITCHCOMMUNICATOR

FOR MORE INFORMATION VISIT, CALLSWITCH.NET.

Content

• Features

• Directory

• Instant Messaging

• Voice & Video Calls

• Conferencing

• Fax

• Devices & Platforms

• Unified Comms Mode

VOICE & VIDEO CALLS CallSwitch Communicator enables users to establish High QualityAudio and Video Calls to any extension or PSTN number anywhere in the world.

The SoftPhone mimics the actions and layout of a standard desk phone which makes it simple and easy to use. The wide variety of features are perfectly suited to modern, online communication.

FEATURES• Multiple phone lines• Caller ID display• Notifications display• Redial button• Speed dial keys• In-text number dialing• On hold button

• DND button• Call history• Presence panel• Call on Available

• Drag to Call action • Call parking• Parking lots• Call from IM• Voicemail module• Speaker & MIC volume control• Network appearance status

• Advanced Echo cancelation

• Adaptive jitter buffer

Business Edition

CALLSWITCHCOMMUNICATOR

FOR MORE INFORMATION VISIT, CALLSWITCH.NET.

Content

• Features

• Directory

• Instant Messaging

• Voice & Video Calls

• Conferencing

• Fax

• Devices & Platforms

• Unified Comms Mode

FEATURES• Voice conferencing

• Dynamic conferencing

• 3-way SIP conference calls

• Conference rooms

• System conferences status

• View conference participants

• Conference Invite (local/PSTN)

• Kick/Mute participants

• User status

CONFERENCING

Organise meetings with your business associates and co-workersfrom the comfort of your office. With File Transfer and Instant Messaging you can colaborate efficiently and save time andmoney.

Business Edition

CALLSWITCHCOMMUNICATOR

FOR MORE INFORMATION VISIT, CALLSWITCH.NET.

Content

• Features

• Directory

• Instant Messaging

• Voice & Video Calls

• Conferencing

• Fax

• Devices & Platforms

• Unified Comms Mode

FAX

Users may send any document as a fax directly from it’s native application ( MS Word, MS Excel, etc ...) or send faxes directly from CallSwitch Communicator interface (Pdf files only). Receive faxes on CallSwitch Communicator and read them directlyfrom your computer. User also have access to Fax history of receivedfiles.

FEATURES

• Send fax from any application

• Send/ Receive fax to CallSwitch

Communicator

• Fax history

• Fax cover page

• Dedicated fax interface

• Additional info fields

• Comments and status

• Request action from receiver

• Send fax in various qualities

• Fax reporting

Business Edition

CALLSWITCHCOMMUNICATOR

FOR MORE INFORMATION VISIT, CALLSWITCH.NET.

Content

• Features

• Directory

• Instant Messaging

• Voice & Video Calls

• Conferencing

• Fax

• Devices & Platforms

• Unified Comms Mode

INSTANT MESSAGING

CallSwitch Communicator provides an Instant Messaging client that enables users to chat / group chat, share personal status messages, exchange files and much more. This makes CallSwitch Communicator a perfect collaboration tool.

FEATURES• System instant messaging

• IM group chat

• File transfer

• Group announce message

• IM history

• Notifications

• Call from chat

• Contact info

• Drag & Drop actions

• Personal status messages

Business Edition

CALLSWITCHCOMMUNICATOR

FOR MORE INFORMATION VISIT, CALLSWITCH.NET.

Content

• Features

• Directory

• Instant Messaging

• Voice & Video Calls

• Conferencing

• Fax

• Devices & Platforms

• Unified Comms Mode

DIRECTORY

CallSwitch Communicator all-in-one solution for faster managment of connections. CallSwitch Communicator will automatically load and display the system extensions from your CallSwitch tenant.

CallSwitch Communicator gathers your connections from MS Outlook,Google and Apple Address Book into one place so you can make phone calls straight from the application.

FEATURES

• MS Outlook integration

• Apple Address Book integration

• Google Contacts integration

• System extensions

• User avatars

• List and grid view

• Action buttons on contacts

• Contact information

Business Edition

CALLSWITCHCOMMUNICATOR

FOR MORE INFORMATION VISIT, CALLSWITCH.NET.

Content

• Features

• Directory

• Instant Messaging

• Voice & Video Calls

• Conferencing

• Fax

• Devices & Platforms

• Unified Comms Mode

Editions SupervisorEditionFeatures

Multiple

CallSwitch Accounts •Lines Unlimited

SoftPhone •Mobile Phone

Office Phone

••

Any Phone •

Answer a Call •Hangup / Reject •Switch Between Calls •Transfer a Call •Hold / Resume •Redial •Click to Dial •Mute •Speakerphone •

File Transfer •Drag & Drop •Instant Messaging by Chat Unlimited

Department Group Messaging Unlimited

Presence •MS Outlook Contacts •MS Exchange •Apple Address Book •Google Contacts •Send vCard •Switch Phone •Web Browser Integration •Email Client Integration •iTunes Integration •

Business Edition

CALLSWITCHCOMMUNICATOR

BusinessEdition

Multiple

•Unlimited

••••

•••••••••

••

Unlimited

Unlimited

••••••••••

FOR MORE INFORMATION VISIT, CALLSWITCH.NET.

Editions SupervisorEditionFeatures

IP Camera / Alarm / Surveillance •Personal Message •Avatar Image •Standard Comms Features

Voice Calling •Video Calling •Voicemail •Faxing ( FoIP )

CallSwitch Directory

••

Conferencing Features

Dynamic Conferencing Unlimited

Static Conferencing

Notifications

Unlimited

Standard Application Features

•Multilingual Interface •Online Self Care (OSC) •Color Schemes

Different View Modes

Quick Configuration

•••

Automatic Updates •Multi-Tenant Compatible

Call Center Features

Business Edition

CALLSWITCHCOMMUNICATOR

BusinessEdition

•••

•••••

Unlimited

Unlimited

••••••••

••••••

Queues

Supervisor Panel

Real-Time Call Monitoring

Agent Status and Efficiency

Wallboard Facility

Agents Panel

FOR MORE INFORMATION VISIT, CALLSWITCH.NET.