California WIC App: Guidance Sheet for Local Agency Staff ...€¦ · 03/07/2019 · California...
Transcript of California WIC App: Guidance Sheet for Local Agency Staff ...€¦ · 03/07/2019 · California...
California WIC App: Guidance Sheet for Local Agency Staff and Service Desk
Download the freeApp: search for the “California WIC App.”
iPhone: visit the App store. Users will enter their Apple credentials
Android: use Google Play Store. Users may need to sign in with Google
2. Tap to select language. Save.
3. Choose Register.
4. Fill in registration fields and then select
Register
5. You will be brought back to home screen.
*(Note to LA staff, the information on the registration
screen must be exactly what is entered in WIC WISE.)
Test Login Info for staff:
Enter any email, your password
and:
DOB: 6/6/1996
Card: 6058560000032798
Zip: 95661
*This login information will expire
and changes often. Please check
back for current login info
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STEPS:
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Last Updated: 7/3/19 –pg.1California WIC Program, California Department of Public Health This institution is an equal opportunity provider
HOME SCREEN
1. Top left is the MENU
2. Top right is NOTIFICATIONS
3. Bottom are the 6 ICONS
Some of the functions
under MENU are also
found on the home page.
(We have placed a star by
them.)
CHANGE PASSWORD lets
user update or change
password.
RESOURCE LINKS
Select About the WIC Card to see a list of stores
that are accepting the WIC card.
The California WIC Family Portal has the WIC
Card videos
The Welcome to WIC Videos links to both older
(WIC Checks) and newer (WIC Card) videos.
[NOTE: This is because the resource links on the
home page do not require registration and can
therefore be used by participants who don’t have
the card yet or even by people not on WIC.]
Last Updated: 7/3/19 –pg.2California WIC Program, California Department of Public Health This institution is an equal opportunity provider
APPOINTMENTS
Icon located on the home screen. Participant can see
these appointment details:
1. WIC clinic name with phone number and address
2. Date and time
3. List of what to bring
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NOTIFICATIONS
Top right corner of HOME
screen will have a red bell if
an upcoming appointment is
scheduled. When tapped, a
notification message will appear.
CHECKING FOOD BALANCE
Use Food Balance icon on HOME screen to see:
Benefits start and end dates
Food categories with amounts in total units
Future benefits that have been issued
UPC SCAN
The scanning feature is on bottom left corner
of Food Balance page. Scanning an approved
food displays screen below.
Last Updated: 7/3/19 –pg.3California WIC Program, California Department of Public Health This institution is an equal opportunity provider
SCANNING, continued
If a participant scans a food that is WIC authorized but
NOT part of their benefits package, the screen to the left
will display.
If a participant scans a food that is not WIC authorized, a red
X will appear.
Keep in mind!
If users think the food should be WIC authorized, users
can take a picture of the food item label (back and
front) and barcode, and send it to
SEARCHING FOR WIC LOCATIONS
and GROCERS
There are icons on the HOME
screen to find locations.
Participants enter their zip code to
find WIC clinics in their area or
grocery stores in their area that
accept WIC.
Helpful Tips
Participant can take a picture of both sides of their WIC
card in case it gets lost or stolen
Add WIC office phone number and WIC Card customer
service number to their contacts
Last Updated: 7/3/19 –pg.4California WIC Program, California Department of Public Health This institution is an equal opportunity provider