Calcular el R.O.I. de las campañas de branded content

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Transcript of Calcular el R.O.I. de las campañas de branded content

Page 1: Calcular el R.O.I. de las campañas de branded content

www.thebcma.info

@thebcma

Page 2: Calcular el R.O.I. de las campañas de branded content

Measuring the effectiveness of branded content

• There are two parts to the contentmonitor:

CREATIVE POWER Ipsos MediaCT Content Evaluator

MEDIA/COMMS PLANNING

Pointlogic Commspoint™ system

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• Contentmonitor gives an in-depth insight into:

1. How your branded content campaign is performing against key brand metrics, allowing you to determine the ROI

2. Which elements of the campaign are performing the most strongly in meeting the campaign objectives

3. What you could do differently to support the campaign more strongly to optimise its ROI

Measuring the effectiveness of branded content

CREATIVE POWER Ipsos MediaCT Content Evaluator

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• The front end has two important elements:

1. Test and control design

2. Distracted Exposure, replicating the busy and cluttered media world of today

CREATIVE POWER Ipsos MediaCT Content Evaluator

Measuring the effectiveness of branded content

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• The second part allows you to plan effective campaigns:

MEDIA/COMMS PLANNING

Pointlogic Commspoint™ system

Measuring the effectiveness of branded content

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Case Study: BBC World News and Standard Chartered Bank

Ideas That Changed The World (ITCTW) is a six part series running on BBC World News and BBC Knowledge

Six world-changing ideas are championed by an expert

The series is supported by a micro-site and on-air trails

We spoke to 1216 BBC World News viewers aged 25 or over in Hong Kong (311), India (302), Singapore (302) and Indonesia (301)

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Ideas That Changed The World

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Branded content can be more effective than TV spots alone…

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30%

35%

39%

40%

45%

Control

TV spot only

Microsite only

ITCTW show / bumpers

ITCTW show and TV

spot

Branded content can be more effective than a traditional TV spot in driving spontaneous awareness

% mentioning Standard Chartered Bank (unprompted)

SC1a Can you identify the names of up to five banking and investment services providers that come to your mind? These could be domestic or international institutions. Sample = c.200 BBC viewers aged 25+ per cell

Significant uplifts vs Control cell for SCB are marked

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Combining branded content with traditional advertising can be more powerful…

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The branded show has very strong cut through, with over twice as many people mentioning the SCB brand after seeing it compared to the TV spot

% who mention seeing the brand from the reel (unprompted)

23%

53%

43%

30%

52%

23%

55%

TV spot only

ITCTW show only

TV spot and ITCTW show

Rolex

Emirates Airline

Country Inns

Vale

From the control reel

Significant differences are highlighted with a *

*

*

Q1a You may have noticed advertising or other mentions of brands in the short video we played you (the news clip plus some advertising) or on the website. Please write in below what brands, companies and products you remember seeing advertised or otherwise mentioned. Sample = c.200 BBC viewers aged 25+ per cell

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What is the impact on the softer measures?…

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Exposure to the full branded content campaign does a good job of giving them a more positive perception of the brand, compared to pre-exposure

+12% ‘consistently comes out with relevant

and new products and services’

+9% ‘is a credible bank’

+11% ‘strongly committed to giving

something back to the community’

+12% ‘brings global financial knowledge and

expertise to the local market’

SC7 Here are a number of statements that might be used to describe a banking and investment services provider, its people or the services it provides. For each, please tell us how much the statement applies to Standard Chartered Bank and its banking and investment services. Sample = c.200 BBC viewers aged 25+ per cell

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This part of the test involves a forced exposure of the test branded content/ad, followed by a series of questions where therespondent rates the branded content/ad on 10 different elements. Using an algorithm the responses to these elements are converted into a score for:

- Emotive Power (strength of subconscious feeling)

- Cognitive Power (strength of conscious thinking)

EMOTIONALPERSUASION

(tends to build a brand)

RATIONALPERSUASION

(tends to impart a message but has less impact on long term

brand building)

Cognitive Power®

Emo

tive

Po

wer®

NEITHER(tends to be less efficient overall)

EMOTIONAL & RATIONAL PERSUASION(tends to build a brand and

impart information)

-100

-80

-60

-40

20

40

60

80

100

-100 -80 -60 -40 -20 20 40 60 80 100

-20

The CEP™ Test

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-100.00

-80.00

-60.00

-40.00

-20.00

0.00

20.00

40.00

60.00

80.00

100.00

-100.00 -80.00 -60.00 -40.00 -20.00 0.00 20.00 40.00 60.00 80.00 100.00

Emo

tive

Po

wer

The TV spot has the most emotive power, whilst the branded show has more cognitive power…

Cognitive Power

SCB TV & ITCTW show

SCB TV spot only

ITCTW show only Average for all consumer ads

...when combined, the show and TV spot are more powerful than the spot alone

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Case Study 2: Bloomberg and HSBC

The HSBC campaign is targeted at corporate financial decision (CFD) makers

The campaign is run in partnership with Bloomberg and focuses on successful HSBC partnerships with international companies

We tested four elements: two 3 minute vignettes, and two 60 second TV versions, both individually and in combination

We spoke to 400 CFDs in UK, New York, Hong Kong and Brazil.

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Combined branded content can drive consideration…

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12%

2%

8%

-3%

2% 3%

12% 13%

3%

3 minute

and 60

second

3 minute60

second

3 minute

and 60

second

3 minute60

second

3 minute

and 60

second

3 minute60

second

*

Significant differences are highlighted with a *

The combined trails are most effective at driving consideration

H2: If, for any reason, you were to consider changing the provider you currently use, or taking on each of the products or services for

your business, which banks would you consider for the following? Sample = c.100 CFDs per cell

Control (+ / -)

PAYMENT

SOLUTIONS

% uplift versus control cell in considering using HSBC for each type of commercial banking service

CARDSWEALTH

MANAGEMENT

**

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Q4c How does this influence your view of HSBC? Sample = c.100 CFDs per cell

77% makes me think that they are a successful company

66% makes me think more positively about them

72% told me something new

65% makes me want to find out more

The campaign as a whole is also seen in a very positive light

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Case Study 3: UKTV/Carpool and Toyota Prius

Robert Llewellyn picks up a celebrity and drives him/her to where they need to get to. Along the way they chat just as you would in the car

The series featured the Toyota Prius with the intention of updating and improving the image of Toyota and the Prius:

While the Prius featured in the show, it is worth noting that this was not a paid for product placement and all footage of the car was editorially justified and adhered to current regulations.

The series was supported by on-air trails and the Carpool website

We spoke to 900 adults aged 18 to 44, all at least partially responsible for new car purchases.

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The brand needs to be fully integrated into any promos / trails…

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13%

44%62%

39%

Trail Only Trail and Show Trail and Website Full Campaign

% correctly identifying Toyota and/or Prius as the Sponsor of Carpool

once the name of the show has been revealed

Q4cc: This ad is for a TV show called Carpool. Who do you think sponsors this show?

Sample = 100 adults aged 18-44 per cell (only asked of those in test cells shown TV trail)

Not fully integrating the brand into promos/trails leads to weak brand associations…

Significant uplifts vs. individual

media cells

Rising from 0%

The show alone

accounts for a

31% increase

Benchmark for trails: 20% correctly attributing

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23%

26%

1%

12%

Not Exposed to

Show

Exposed to Show

Spontaneous awareness of the Prius significantly increases as a result of exposure to the TV show

% mentioning ‘Toyota Prius’ or ‘Prius’ (unprompted)

Q5a2: Which makes and models of hybrid car can you think of

Sample = 400 adults aged 18-44 exposed to Carpool TV showSignificant uplifts

24%

37%

Mentioning

Toyota Prius

Mentioning

Prius only

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42%

52%

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Exposure to the show leads to significantly higher purchase consideration for ‘Toyota’

10%

9%

32%

43%

Not Exposed to Show

Exposed to Show

% considering manufacturer for next car purchase

Q5b: Which of these would be your first choice for next car purchase? Which other manufacturers would you consider?

Sample = 400 adults aged 18-44 exposed to Carpool TV show

Significant uplifts vs. Control cell

First Choice Would consider, but not first choice

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+12% Leads the way in tackling environmental

issues

+7% Is constantly innovating

Perceptions of Toyota and the Prius improve after exposure to the show

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+8% Practical +10% Safe +7% Honest

+5% Warm / friendly +9% Suitable for families

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Contentmonitor is valued and used by many brands, channels and agencies

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Key Insights from contentmonitor

More effective than TV

spots alone

Combined branded

content can be more powerful

Informative and emotive

Reactions are more positive

Maximum impact if

original and interesting

Promotion has a

powerful impact

Must be fully integrated

Helps brands to stand out

It’s extremely powerful

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Contentmonitor: New for 2014

Non-

verbal

response

Using facial

coding we can

measure the

reaction to the

content, second

by second

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Contentmonitor: New for 2014

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Using a webcam, extract key feature points on the face (“landmarks”)

Analysis of movement, shape and texture of each pixel as they watch content

Infer emotional and mental states to feed analytical models

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Thank You

Contact:

www.thebcma.info

@thebcma