Cadila Report

7/16/2019 Cadila Report

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ASummer Training Report

For

Submitted toNARMADA COLLEGE OF SCIENCE AND COMMERCE, BHARUCH

Affiliated toVEER NARMAD SOUTH GUJARAT UNIVERSITY, SURAT

In Partial Fulfillment of theRequirement for the degree of

BACHLORE OF BUSINESS ADMINISTRATION

Submitted ByKHUSHBU N. CHAUHAN

Roll No. : - 03SY BBA (Semester – IV)

Narmada College of science and commerceBBA Programme

Zadeshwar Bharuch

MAY- JUNE - 2008

1



Declaration

I, Khushbu N. Chauhan, hereby declare that report on

Summer Training and project work entitled“Employee Participation” is a result of my own work & my

Indebtedness to other work / publications, if any, have been duly

acknowledged.

Place : Bharuch Signature of the student

Date : 24.06.2008 ( Khushbu N. Chauhan )

2



Acknowledgement

As this juncture, when I am submitting my report, I honestly feel that this

report of study would not have been possible without support guidance and

direction of those who are associated with my academic and personal file.

As it is quite evident that any person before entering in the real word of the

Business has to under go training. Training holds very important position in

the over all position of education because one can feel the real place of the

Real world of business through training.

I am very thankful to Mr. Raval (Principal of the NCSC) and Mrs. Smita Nair

(H.O.D. of BBA Programme NCSC) for allowing me to take my training from

such a multi national company. I thankful to Mrs. Rachana Vyas and Mr.

Sandeepan Bandopadhyay (Faculty member – BBA Programme) for helping

me in every related aspect of training.

I am also thankful to HR Manager (Mr.Dhiren Bhatt) for allowing me to under

go training.

I am again very much thankful to HR officer (Jolly Dalwadi) for their kind

direction and support. I also express my thanks to all H.O.Ds of all department

and all the employees of the company for sharing their valuable time with me

from their tight schedule to give me valuable information.

At the End, I can not forget to say thank you to my family and my God who

have always been there in my high and lows and encouraged and motivated

me to express myself with success.

Khushbu N. Chauhan

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INDEX

SR. NO. PARTICULAR PAGE NO.

1 General Information

2 Production department

3 HR department

4 Finance department

5 Marketing department

6 Purchase & Store department

7 Quality Assurance department

8 Dispatch & Logistics department

9 Mini Project

4



LIST OF TABLES

SR NO. PARTICULAR PAGE NO.

1.1 Plant area

1.2 Manpower status

3.1 Time office

4.1 Taxes

5.1 Distribution channel

5.2 Sales revenue

5



LIST OF GRAPHS

SR NO. PARTICULAR PAGE NO.

1.1 Manpower status

1.2 Production plant2.2 Production plant

5.1 Sales revenue

6.1 Store layout

6



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BACKGROUND OF THE COMPANY:-

Cadila pharmaceutical Ltd. Is one of the India’s most reputed, research

based, tech savvy pharmaceutical company focusing on areas – formulations

(Human & veterinary), new drug discovery, novel drug delivery, active

pharmaceutical ingredients(APIs), analytical research, plant tissue culture,

genetic engineering; the entire gamut of a true life sciences company. It is a

Pvt. Ltd. Company. Cadila Pharma Co. establish in 1950.

Cadila pharma today has evolved to become the undisputed leader in the

Indian pharmaceutical sector, with the largest therapeutic groups. It’s

operation spanning 45 countries. Cadila pharma is multi location, with its

global offices and infrastructure.

In Ankleshwar, cadila pharma Ltd. Manufacture Bulk Drug and API products.

The Bulk actives division has the technology to manufacture 44 products with

facilities that consist of four plants capable of producing a range of Bulk

actives (APIs), plans are afoot for major expansion over the next five years.

The Bulk active division that operates a as strategic business unit – the

chemicals SBU is headquartered at Ankleshwar.

Cadila pharma is among the fastest growing manufacturing units with

ambitious plans for the future. It is

The APIs manufacturing facility of cadila pharma group at Ankleshwar

encompasses one of the highest capacities in India to produce-loratadine

(Anti-Histaminic), Glibendamide (Anti-diabetic) and chloro Hexidine Base (Dis-

infectant).The Ethambutol and the Fluoxetine plants at cadila pharma

Ankleshwar, are approved by USFDA.

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Cadila pharmaceutical has an arrangement with Mallinckrodt Inc USA, for

supplying 8 APIs, Including Ethambutol and fluoxetine to them. Mallinckrodt

Inc, in turn, can convert these bulks into formulations.

Fluoxetine is an Anti-depressand and cadila pharma has a capacity to

produce 1000 kgs (month at its Ankleshwar Unit. The USDF approval to

cadila pharma has come without any 483 comments, which shows the

competency of the group in its facilities, documentation etc.

In Gujarat cadila have 5 plants:-

Surgical Supplies at Halol.

Plant Tissue culture at Hirapur

Casil Health products Ltd, Parma Machinery, Specialty chemicals.

Soft Gelatin Capsules manufacturing facilities at Kadi (Kalol)

Active Pharmaceutical Ingredients (APIs) at Ankleshwar

ANKLESHWAR PLANT:-

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ABOUT INFRASTRUCTURE:-

Cadila pharma unit is spread on a 42,000 Sq. mt. Plot in the GIDC chemical

zone of which 72,000 Sq. mt. leaving ample scope of area for future

expansion nearly 3700 Sq. mt. The new multipurpose plant, built at a cost of

Rs. 3 Millions, was executed by internationally renowned consultants –

Jacobs H&G, UK.

PLANTWISE AREA:-

BULDINGS BUILT- UP AREA (SQ.MTR.)

Administrative block(office) 360QC and QA 263

Alpha, Ceta & Omega 815

Eta & Lambda 777

MPP-II 1092

Maintenance 588

Stores 200

Solvent Recovery 100

Security Office 55

Situated At:-

Cadila Pharmaceuticals Ltd

294, GIDC Estate

Ankleshwar – 393002

Registered Office:-

Cadila pharmaceutical Ltd

Sarkhej-Dholka Road

Bhat, Ahmedabad-382 210, INDIA.

Phone: +91-2718-225001 (15 Lines)

Fax :+91-2718-225039

e-mail : [email protected]

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mailto:[email protected]

mailto:[email protected]



VISION & MISSION STATEMENT:-

Vision:-

Cadila Pharma Company’s vision is to be leading pharmaceutical

company in India.

Cadila Pharma Company wants to become a significant global player by

providing high quality, affordable and innovation solution in medicine and

treatment.

Company will lead to the establishment of operation in the key market of

the world, including the developed countries.

Mission:-

Cadila Company will discover, develop and successfully market

pharmaceutical products to prevent, diagnose, alleviate and cure

diseases. It is also strive for happier, healthier tomorrow.

Cadila shall provide total customer satisfaction and achieve leadership in

chosen markets, products and services across the globe through

excellence in technology, based on world-class research and

development.

Cadila Company responsible to the society. It shall be good corporate

citizens and will be driven by high ethical standards in our practices.

Cadila’s human resource will continue to the most valuable assets in this

pursuit of leadership and the prime driving force for our growth.

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MILESTONES SINCE INCEPTION:-

State-of-the-art formulations manufacturing facility, built to the exacting

specifications of USFDA, TGA, MCA & MCC.

One of the best R&D set-ups in the country, manned by a150 strong

scientists pool.

A host of ‘Biotech’ products launched, including many ‘Firsts in India.’

World’s first manufacturer of Immuvac-a unique Immunomodulator.

USFDA approvals for fluoxetine & Ethambutal manufacturing facilities.

ISO 9002 approved bulk active (APIs) manufacturing facility, offering

facilities for contract research.

Asia’s only manufacturing of ‘SULFOLANE’ (Tetramethylene sulfone).

Leader in India generics market.

12



ACHIVEMENTS:-

56 years of rich caring Heritage (since 1951).

ISO 9001:2000 and ISO 14001:2004 certified Bulk Actives manufacturing

Facility.

USFDA approved API facilities.

EU-GMP approval from AIFA (Agenzia Italiana del Farma Co.) for several

products.

WHO GMP for API & Intermediate manufacturing facility.

One of the best R&D set –ups in the country manned by a100 strong

scientist pool offering contract research & manufacturing service

(CRAMS).

DMF/ EDMF/ COS filed for several products.

Stat-of-the art formulation manufacturing facility, conforming to USFDA,TGA, MCA & MCC specification.

Strong Herbal formulation development base launched NEVA HIV-world

first rapid HIV detection kit which detects HIV 1&2 JUST IN 3 Minutes.

World’s first manufacturing of IMMUVAC (Immunomodulator).

Significant Global presence.

13



PRESENT PROFILE:-

NAME OF THE UNIT : Cadila Pharmaceuticals Ltd

294, GIDC Estate


YEAR OF ESTABLISHMENT : 1950

LOCATION : Cadila Pharmaceuticals Ltd

294, GIDC Estate


BANKER : HDFC &

Bank of Baroda

PRODUCTS : API & Bulk drug formulation

TOTAL LAND AREA : 42,000 Sq. mt.

FUTURE EXPANSION PLANS:-

Cadila’s present volume of the group is Rs. 650 Crore and strategic

business plans are aggressively in vogue to double up the volume of

business over the next three years.

Cadila’s plan to launch at least 6 to 8 new introductions in the market

for the next five years

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PRESENT MANPOWER STATUS:-

PLANT & DEPARTMENT STAFF WORKMAN TOTAL

Engineering service 18 22 40

Finance 05 0 05HR & Administrative 09 02 11

Process excellence 17 0 17

Production 99 38 137

Project 05 0 05

Quality Assurance 14 0 14

Quality Control 41 04 45

Warehouse / supply chain 07 02 09

EHS 10 0 10

IT 02 01 03

Security 08 0 08SRP 06 0 06

Purchase/ Marketing 02 0 02

Total 243 69 312

M A N POWER STA TU S

243

69

0

50

100

150

200

250

300

Staff Workman

Series1

ORGANISATION STRUCTURE:-

15

I A Modi



TYPES OF COMMUNICATION CHANNEL:-

16

Dr. R I

HR

Mana er

V P V PV PQualit

SBU

A K

MPP - II

P E Lab

Omega

QA

Mana er

MPP - III

Alpha

EHS

Mana er

ETA

QC

Mana er

SRP

Mana er



There are various types of communication channels which used in this

company. They are:-

Horizontal communication

Vertical communication

Upward communication

Downward communication

And all this type of communication channel are done by the formal ways only

and used the various modes to communicate like through telephone which

have their exchanges numbers and also uses E-mail, Internet ,Fax, Notice

Board,etc.

PRESENT PRODUCT MIX:-

API & Bulk drug formulation:-

• Cardiovascular

Nebivolol

Cilostazol

• NSAIDS

Meloxicam

Celecoxib

• Antiseptic

Chlorhexidine Base

Chlorhexidine HCL

• Antihistaminic

Loratadine

• CNS

Zaleplon

Aripiprazol

• Antiulcerant

Rabeprazole sodium

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• Antidiabetic

Nateglinide

• Antiemetic

Ondansetron HCL

OVERALL ORGANISATIONAL CULTURE:-

The organization having good workmanship to observes all government safety

and environment rules.

Strictly rules and regulation about time & attendance.

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19



DEPARTMENTAL STRUCTURE:-

ACTIVITIES:-

Planning of manpower for daily operation

Receiving raw material from stores department

Co-ordination with purchase department for purchase of raw material

in case of non availability in stores

Monthly planning of production activity

To ensure and maintain production quality

To achieve production target

To ensure optimum utilization of resources

To organize training programme

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DGM

PRODUCTION

MANAGER

ASSI. MANAGER

PRODUCTIONEXICUTIVE

OFFICER

WORKMAN



VISIT TO THE MANUFACTURING UNIT:-

Manufacturing unit:-

In Cadila Co. there are different types of eight plants and each plant

manufacture different product.

Types of plant:-

1) MPP – II

2) MPP – III

3) Alpha

4) Omega

5) Eta

6) Ceta

7) Supply chain

8) Lambda

But I visited only one plant i.e. MPP – II because they given permission only

for one plant. MPP- II Plant manufacturing following products.

Cilostazol

Pioglitazone HCL

Ondansetrol HCL

Nebivolol

Venlafaxine HCL, etc.

TYPES OF PRODUCT:-

Cadila Pharma ltd manufacturing API & Bulk drug products at Ankleshwar.

Product List:-

Cardiovascular

Carvedilol

Cilostazol

Nebivolol

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NSAIDS

Meloxicam

Celecoxib

Antiseptic

Chlorhexidine Base

Chlorhexidine Hcl

Chlorhexidine Acetate

Chlorhexidine Gluconate

Ethambutol Hcl

Antihistaminic

Desloratadine

Fexofenadine

Loratadine

CNS

Zaleplon

Aripiprazole

Fluoxetine Hcl

Olanzapine

Ropinirole Hcl

Sertraline Hcl

Venlafaxine Hcl

Zolpidem tartrat

Antiulcetant

Ltopride Hcl

Rabeprazole sodium

Antidiabetic

Glibenclamide

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Nateglinide

Pioglitazone Hcl

Ondansetron Hcl

Under development

Alendronate sodium

Duloxetine Hcl

Epalrestat

Lopamidol

RAW MATERIAL USED:-

Tetrazole

Imidazole

Sodium boronydride

Methanol

Chloroform

Ethy Accetate

Gelohexame

Sodium chloride

Pirot chloride

Sodium sulfate

BRIEF EXPLANATION OF PRODUCTION PROCESS:-First they are issue raw material from R M store as per batch planning & than

they are send material in QA department for testing and checking quality of

materials. After checking they are issued material from QA department and

batch started as per batch process record. And than final output will go to the

next stage.

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Finished product will go to in GMP (Good Manufacturing Practice) module.

Final shifting, milling & micro misation done in GMP module. Than after final

product send in to the finished good store.

Flow chart of production process:-

Stage – I

Imidazole Water sodium sulphate

Sodium chloride Tetrazole

(Process start)

(Checking TLC)

(Maintaining at 25.30c)(Methanol)

(Water washing)

(Cooling at 0.5c)(Methanol washing)

(Semi final product)

Process Description:-

First of all they are charged raw material into the Reactor R.09 for reaction

process. After this reaction process they are checking TLC & than cooling at

25.30 c in Reactor R.09 than maintaining a material at 25.30 c for 2 hrs. After

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Reactor R.09

Reactor R.09

Reactor R.09

Centrifuge

C.01

Reactor R.09

CentrifugeC.02

Cilostazol



this process material goes into the Centrifuge C.01 for water washing. In

centrifuge C.01 liquid form of material turn into powder form and than material

goes in Reactor R.09 and they are also add methanol in this reactor. After

adding they are cooling material at 0.5 c than material goes in Centrifuge C.02

for methanol wash and at last semi final Cilostazole product comes out.

Final stage

Methanol

Stage – I Cilostazol Activated charcoal

(Methanol wash)

(Cool at 20.25 c)

(Drying at 50-60 c)

Process Description:-

At the final stage they charged stage – I Cilostazol, Methanol & Activated

charcoal in Reactor R.01 for heating than material goes in Sparkler filter for

methanol wash than material goes in Crystallization Reactor R.07 for cooling

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Reactor R.01

Sparkler filter

CrystallizationR.07

CentrifugeC.01

Drying D.01

Sifter Sf. 01

Final productCilostrazole



at 20.25 c. After cooling it goes in to the Centrifuge C.01 for methanol

washing than material goes in Drying D.01 at 50 – 60 c for 24 hrs. After drying

material goes in to the sifter.

After above two stages final product (pure cilostazole) is made. And than

finished product send for packaging.

TYPES OF EQUIPMENTS USED IN PLANT:-

Glass line reactor (R. 01 & R. 07)

Stainless still reactor (R. 09)

Tray dryer / vacuum dryer

FBD ( Fluid Bed Dryer)

RCVD (Rotocum Vacuum Dryer)

Centrifuge

Sparkler

Sifter

TYPES OF MATERIAL HANDLING EQUIPMENTS USED:-

Cylinder trolley

Hand pallet trolley

Lift

COORDINATION BETWEEN:-

a) Coordination between stores and production :-

Store and production department are internally linked and correlated

with each other. The production is based on raw materials and it is

stored in the store department. When production department required

any raw material than they send a demand slip to the store department

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and when raw material turn in to finished product than they send it to

the store department.

b) Coordination between purchase and production :-

Purchase and production are inter-related department because

whenever the production department required any raw material, they

send demand slip to purchase department. Demand slip includes the

list of materials to be purchase. On the bases of demand slip purchase

department purchase all the materials from appropriate vendors and

report back to production department.

c) Coordination between production and dispatch :-

Production and dispatch both are inter dependent department.

Dispatch department get product list from marketing department and

than this list gives to the production department for production.

Dispatch department keep the record of all product at the stage of

dispatch.

d) Coordination between production and engineering :-

Production and engineering department are also inter-related

department. When production department find any default in machinery

than they inform to the engineering department for repairing and

maintenance.

QUALITY ASSURENCE MEASURES:-

After completion of one bath they send finished product for quality assurance

inspection. Quality assurance doing sampling and testing as per the

specification. If all parameters are within the specification limit, then they send

finished product into the store department which will be sale as a finished

goods.

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28




ACTIVITIES OF HR DEPARTMENT:-

Dealing with employee

Canteen Management

Security activities

Welfare activities

Recruitment

Wages & Salary

Training & Development

Keep employees personal detail

Maintain employee relation

Performance appraisal system

29

ASST.

MANAGER

HR

FACILITATOR

EXECUTIVE

MANAGER



Job description

Contract labor management

Cleaning and sanitation of clearing tools

Preparation of Authorized signatories card

FUNCTION OF TIME OFFICE:-

In Cadila Pharmaceutical Co, employees are working in 3 shifts and 1 generalshift.

Shifts Shift Timings Weekly off

General Shift 9:00am. To 5:30pm. Sunday

First Shift 6:30am. To 2:30pm. As per shiftschedule

Second Shift 2:30am. To 10:30pm. As per shiftschedule

Third Shift 10:30am. To 6:30pm. As per shift

schedule

Half an hour lunch break

The main function of time –office is to record about employees timing.

Electronic computerized punching system used in cadila Co. for permanent

employees in or out.

In this system each employee have their own card with number when

employee comes, employee punch the card in the machine and when he / she

goes out at that time also punch the card.

Cadila Co. used register sing for temporary worker & contract worker. The

attendance records send to the HR department through computer.

When visitor or interviewer come at company than security make pass for

them.

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DETAIL IN EMPLOYEE PERSONAL FILE:-

Bio-data

Photograph

Documents of qualification

Experience certificate, if any

Interview assessment sheet

monthly absenteeism report

Performance assessment report

Leave report

Reference letters

Medical certificate

Joining report

School leaving certificate

Pre-employment medical report, if any

Status of attendance

HUMAN RESOURCE PLANING:-

Human resource planning is the most important assets for business

success. In cadila they are fist to acquire human resources so that they

31



know about present and future needs of correct manpower at the right

time in an organization.

First they are get permission from heads to fulfill the vacancy.

Human resource planning done once in a year.

RECRUITMENT AND SELECTION:-

Recruitment Procedure:-

In Cadila Pharma Co., Candidate recruited by location head, SBU head

and HR head. In Cadila Pharma Co., The HR facilitator along with departmental head will

attempt to internal adjustment. But in case of non-availability of internal

candidate, HR facilitator will attempt to locate suitable candidate from the

external source like,

Data Bank

Advertisement

Campus Placement

Placement Agency, etc.

The sourcing process normally should not take more than 40 days.

Selection Procedure:-

First short listed candidate names by HR manager & Location

department.

Telephonic interview taken by HR manager.

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Called for personal interview by HR manager after approval from

location Head as per company policy.

If candidate selected than they are sent candidate for selection &

medical examination. After above procedure, finally candidate selected and they give a

joining letter to the candidate.

TRAINING AND DEVELOPMENT ACTIVITIES:-

Cadila‘s main objective is to improve working skill and sufficient knowledge for

perform their jobs competently.

In cadila training need identification will be done once in a year.

Training plan will be prepared by HR department on quarterly basis.

HR department shall co-ordinate the training programme activities and

ensure necessary documentation by all department personnel.

like, Employee training record

Training attendance sheet

The necessary training shall be considered for following activities,

New procedure

Purchase of new equipment

Quality complaints

Safety aspect

Job rotation

33



After training trainer will circulate questionnaire and evaluate as per the

evaluation criteria. Following are the evaluation criteria.

Rating – E - Excellence (above 90%)

A - Very good (75% to 90%)

B – Good (below 60%)

* * Grade C indicates Re-training

In the training programme company knows the capability of the candidate

through feedback form.

TYPES OF TRAINING PROGRAMME:-

There are four types of training given in Cadila Company.

1) On job training

2) Induction training

3) External training

4) CGMP training

1) On job training: -

On job training shall be conducted by department head. In this training

programme questionnaire is not prepared but rating given by the trainer for

such training as per understanding level or verbal discussion during the

training.

2) Induction training:-

34



HR department organize the induction training programme for the new

joinee.

The new joiner will be introduce to every department as per induction

training.

After completion of induction new joiner will submit the completed induction

training form to HR department.

3) External training:-

In this training programme they give training in their work related areas as

and when required.

4) CGMP training:-

CGMP training given to the existing for improvement their manufacturing

Practices.

WELFARE ACTIVITIES:-

Uniform – 4 pairs every year

Winter ware – once in three year

Safety shoes – every year

Socks – 4 pair every year

Raincoat – once in three year

Rainy shoes – once in two year

Soap - every year 18 bath & 12 washing soaps.

Canteen facility

Picnic – every year

Washing facility

Towel – every year

Mediclaim

LEAVE:-

7 CL per annum

7 SL per annum

30 PL per annum

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9 PAID HOLIDAYS:-

Makarsankranti

Republic day

Dhuleti

Independence day

Bhai beej

Raksha bandhan

Janmashtami

Diwali

New year

WAGE AND SALARY STRUCTURE:-

Salary and wages are paid to permanent worker on monthly basis. Thepayment is done between first to seventh of every month after deducting

amount of PF, gratuity etc.

The content of salary are:-

Basic

VDA

FDA

Allowances

HRA

Medical

Kit

Education

Canteen

LTA

Attendance Bonus

36



Annual perks

Bonus p.m.

PF

ESIC

Gratuity

INDUSTRIAL RELATION ENVIRONMENT:-

In Cadila, there is a cordial industrial relation environment which is reflected in

the work culture and day to day operation of the company.

In case of any dispute in company between employees and company they

resolve it by mutual understanding.

COMPUTER APPLICATION IN HR:-

Cadila Company use following computer application software.

HRMS

MS - Office

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38




39

Finance manager

Executive

Senior manager

Assit. Manager

Mgt. Trainee



OBJECTIVE:- Cadila Co. have objective of this department is to provide fund as and when

require and to facilitate smooth functioning of the company.

ACTIVITIES:-

• Sending financial result and ensuring implementation of various system

and policies of the company.

• Control of all finance activities including accounting.

• Preparing of raw material cost sheet.

• To keep record of cash receive and expenses.

• To tally cash & bank balance of the company.

• Finance department Responsible for timely payment of salary

•

Preparing of daily MIS. Like production, sales, expanse, debtor, stock.• Finance department also responsible for Bill passing & Bill posting.

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• To prepare petty cash.

BUDGETARY CONTROL SYSTEM:-

The head office of the company carries out the activity of the budgetary

control.

The annual budget is not prepare at the factory level, Ankleshwar. Only

monthly budget done at the company and send a record to the head office.

Budget manual :-

Sales budget

Production budget

Expense budget

Budget period :-

Cadila Co. prepare a sales and production budget on the monthly

basis. And annual budget made at the head office, Ahmedabad

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ACCOUNTING METHOD:-

Cadila Co. use Accrual method of accounting.

BREAK EVEN ANAYLSIS:-In cadila pharma ltd production is done Batch Wise ,hence break-even

analysis is not applicable.

TAXES:-

Types Rates

VAT 12.5 %

Custom duty 16 %Excise 14 %

FINANCIAL INCENTIVES:-

No financial incentives are given by the government.

MEETINGS:-

Types:-

Only class meeting is conducting at the ankleshwar plant. AGM, EGM and

BOD meetings are conducting at the head office.

FINANCIAL MIS:-

Cadila pharma Co. prepare daily MIS and send it before 11:00.

COMPUTER SOFTWAR USED TO ASSIST IN FINANCIALMANAGEMENT:-

Cadila Co. use SAP system for financial management. In this system all the

computer are connected with server. In the SAP system if some information or

data are fed into the computer by any department, then if can be seen by

other department on their computer.

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43




ACTIVITES OF THE MERKETINIG DEPARTMENT:-

44

Precedent

Manager

Executive (Ankleshwar)



Dealing with the distributors

Sending sales report to the unit office, Ahemdabad – bhat.

Customer care by satisfying their requirements

Giving sales target to the distributors

Find out new customers

To look after budgeted sales

To look after customer complain

Estimation of demand

LIST OF COMPETITORS:-

Cadila Zydus Ltd

Dr. Reddy Ltd

Hatero Ltd

Torrent Ltd

Tova Ltd

Ran Buxy Ltd

DISRIBUTION CHANNEL OF THE COMPANY:-

Distribution Channel(Cadila) Distribution Channel(Dr. Reddy)

Through Agent Through Agent

Through Internet Through Retailer

Through Ambecy Through Whole seller

45



TARGET MARKET AND SHARE:-

Cadila Pharma Company’s main target is to find out a new customer.

Market share is different from product to product.

It has also target to maintain good relation with customer and satisfaction

of customer.

POSITION OF THE COMPANY’S PRODUCT IN PLC:-

Cadila Company’s product position in PLC on the growth stage.

SALES VOLUME / SALES REVENUE:-

YEARS SALES REVENUE( IN CRORE )

2005 75

2006 90

2007 115

Target of 2008 140

SALES REVENUE

0

50

100

150

2005 2006 2007 Target

of 2008

Sales revenue(in

crore)

CUSTIMER SATISFACTION MEASURES:-

Cadila Co. always try to fined out customer requirement. Thus customer

satisfaction measures play an important role.

Cadila Co. always try to deliver best quality product and timely deliver to

the customer.

Cadila Company’s product rate is also cheaper than the other competitor.

46



But if any type of complain comes from the customer, it is immediately

handled by the marketing department.

IMPORTANCE OF CUSTOMER FEEDBACK:-

Cadila Company distributes a feedback form through online and get some

complaint from customer and try to solve once in a year.

COMPETATIVE APPROACH:-

Cadila have competitive approach in terms of quality of product and price

also. They are also trying to deliver goods within time period.

47




48

Manager

Executive

Officer



ACTIVITIES:-

The main activity of the purchase department is to be purchase raw

material as per requirement.

Vender selection and negotiation with venders.

Preparing and releasing purchase order.

Maintaining the sock of raw materials by store department.

Preparing goods receivable notes.

49



PURCHASE PROCEDURE:-

• The purchase requisition has to be authorized by the department head.

• Than the requisition is sent to the purchase department.

• Purchase department have approved some venders and this goods are

purchase only form them.

• The minimum level of raw material stock is maintained by purchase

department in stores.

TYPES OF STORES:-

There are four types of stores in cadila Company

1) Raw Material store

Solid store

Liquid store

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Hazardous store

2) Solvant store

3) Packaging Material store

4) Engineering store5) Finished good store

STORE LAYOUT:-

Material Input

MATERIAL HANDLING STORE:-Cadila pharma Co. used different types of material handling equipment like,

Stacker

Forklift

Hand pallet trolley

Barrel trolley

Cylinder trolley

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Man Entry - Exit

Sampling Room

DedustingBooth

WeightScale

Finished Goods Store

Packagingstore

Raw Material

Store

HazardousStore

Stores office

Rejected MaterialStore

Solvant Store



INVENTARY MANGEMENT SYSTEM:-

Cadila pharma use FIFO method for inventory management system.

STORES PROCEDURE:-Step - 1:- First inward entry done at the security gate and than material

comes at storage department.

Step -2:- Store officer make entry in SAP system and also manually in entry

book than order paper and Received Material (RM) papers are tally by

store officer.

Step -3:- Material comes in Dedusting Booth where material cleaned by air

housel. Than material comes for weight and at the last material comes in Rawmaterial store. There is a different rack for liquid & solid material. There is also

separate storage room for highly inflammable material which is called

Hazardous store.

Step -4:- sampling is done and after sampling if material is rejected than they

are fixing the red label on packing and put in to the rejected Material store. If

material is accepted than they are fixing green label on packing and put in the

rack.

Step -5:- If production department require raw material than they give order to

store department and than issue material from store department as per

requirement. At that time store office make a receipt and make a entry in

book.

MATERIAL CODING SYSTEM:-

Cadila Company used following coding system because code is playing very

important role in the store department to easily get material.

Different codes:-

C – Cadila

R – Raw material

P – Packing material

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S – Subcontracting material

F – Foreign

D – Domestic

E – Engineering

For example, CDR – Cadila Domestic Raw material

CFR – Cadila Foreign Raw material

STOCK VERIFICATION:-

Cadila Company verified the stock on quarterly bases.

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54

General Manager

AGM

Assistant

Manager

Executive



ACTIVITIES OF QA DEPARTMENT:-

To check everything is going in a right way or not.

To check process and also monitor the process.

Inspection and testing each sample that is up to the mark or not.

Inspection and testing of raw material & packaging material.

Testing of finished goods.

TYPES OF INSTRUMENTS USED:-

HPLC ( High Performance Liquid Chromatography )

PH Meter

Boiling range apparatus

Glassware ( Beaker )

GS (Gas Chromatography)

PARAMETERS TESTED IN THE LAB:-

Parameter tested as per specification, its specification content general

parameters like that is as under

Solubility

Melting point

Boiling point

Batch size

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PH

Density

Water contain

Impurity

Product to product test parameter will be different.

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57

Executive

Manager

Officer



ACTIVITIES:-

Statutory record and follow the legal requirement in department.

Excise related queries consultation with senior officer in the

department.

Finished goods proper checking while dispatching any material from

plant.

Monitoring, controlling, centralizing sales order documents, delivery,

billing and accounting, excise utilization.

Sales related query reconcile with finance.

Monthly report submits in excise department.

Co ordination with marketing for proof of exports and rebate

documentation.

They are also fully experienced for container staffing at factory and

also exporting their main product in refrigerated containers.

Maintaining accounts and monitoring sales order documents.

Preparing and maintaining statutory records; responsible for local and

export documentation in excise department & co ordination with

inspector & superintendent.

Ensure customer support activities by providing dispatch detail and

also dispatch plan circulate timely on daily basis to marketing,

production and Quality control.

MODE OF DISPATCH AND LOGISTIC:-

Main modes of dispatch and logistic are two

I. By road

II. By air

Cadila Pharma have three transport contractor

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I. Blue dark

II. V. Express transport

III. Maruti freight

SOURES OF THE MODE DISPATCH:-

For road ways:-

Three wheeler

Four wheeler

Heavy trucks

For Air ways:-

Air cargo

Chartered Planes

DISPATCH PROCEDURE:-

Marketing department received enquiries from their customer through

e-mail / fax / telephone.

Marketing department get it approval form finance department after

receiving purchase order and formats of commercial & technical terms

for credit limit and send one copy to the marketing coordinator.

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Finance department save one copy of file in excel sheet as a proof.

Finance department circulate a copy of DI (Dispatch Intimation) in

production.

On the basis of daily dispatch plan QA will coordinate with plan for packing & sealing. After packaging and labeling on each drum they

release the DI to logistic department.

Logistic department ensure that DI is having all require documents

such as COA (Certificate of Analysis) and labels after the excise team

make all export documents and generate excise invoice in SAP.

After completion of all documents are send one representative to local

excise office for get the document from excise officer. After that logistic department will arrange transportation so that

material will reach safely to their customer.

After dispatching ankleshwar team send all export documents to the

Bhatt office.

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(MINI PROJECT)

TOPIC:-

“Employee participation”

INTRODUCTION:-

Employee participation must be a group process, involving groups of

employee and their boss. Employee participation may improve communication

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and cooperation; employee may coordinate with each other, thus saving

management time. Participation improves attitudes and quality of the service

provided.

Employee participation may improve employee’s skills, leadership potential if

employees on a personal level. Employee participation needs to demonstrate

power through fighting management and restricting production. In so doing

may reduce absenteeism. Employee participation may improve relation

between employees and management.

DEFINITION:-

“Employee participation is a process which allows employees to exert some

Influence over their work and the conditions under which they work.”

BACKGROUND OF STUDY:-

As a result of research on the employee participation, a number of types are

available. There are mainly two types of employee participation.

1) Formal employee participation

2) Informal employee participation

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1) Formal employee participation :-

There are many forms of formal participation and many ways to

classify them. Formal participation deals with only three types of

participation, direct participation, representative participation, and

employee ownership.

Direct participation is more frequently initiated by management while

it tends to be initiated by unions or is based on law.

2) Informal employee participation :-

Informal participation approach it from two points of view. The first

looks on participation as a decision process and is interested in how

decisions are made. The second sees participation as a resultant, the

extent to which subordinates are in fact able to influence decisions (or

more frequently, the extent to which they see themselves as

influencing decisions).

ADVANTAGE OF PARTICIPATION:-

• Participation may improve communication and cooperation; workers

communicate with each other instead of requiring all

communications to flow through management, thus saving

management time.

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• Participation increases loyalty and identification with the organization

DISADVANTAGE OF PARTICIPATION:-

• Participation is time consuming. And not everyone has strong desires

for creativity and achievement, or they satisfy these sufficiently off

the job.

OBJECTIVE OF THE STUDY:-

• Main objective :-

“To discover some quandary and than try to develop employee

Participation System.”

•

Some objectives :-

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To know the perception of the employees toward the employee

Participation.

To know the employee thoughts on the existing employee

Participation.” To know the reason why employees are not prefer to participate

in all

activities of organization.

IMPORTANCE OF THE STUDY:-

To motivate the employee to take part in all activities of the

organization.

To know the employee willingness and attitude towards the

organization & employee participation system.

To finding loopholes in employee participation system.

To find out employee suggestion and try to improve employee

participation system.

RESEARCH METHODOLOGY:-

• Source of data :-

In this study I have used both primary & secondary data.

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Primary data: - Personal interview with 30 employees.

Secondary data : - I have used website.

•Data collection method :-

The data collection was primary in nature through survey. For that

purpose questionnaire was used as a tool for collecting data through

personal interview.

• Sample size :-

I was taken 30 employees of sample size.

DATA ANALYSIS & INTERPRETATION:-

The data analysis and interpretation on the basis of survey of 30

employees. Following is the responses of different question asked torespondents for collecting data which was with the help of questionnaire.

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1) According to you, employee’s participation

A Just delay in decision making 0 %

B Encourage employee to work

whole heartedly

60 %

C Makes no difference 14 %

D Increase job satisfaction 26 %

0%

10%

20%

30%

40%

50%

60%

70%

A B C D

Types of responce

R e s p o n c

e i n %

Response in %

2) Do you think employee’s participation is one of the ways of improving

quality work life?

Yes 85 %

No 15 %

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0%

20%40%

60%

80%

100%

Yes No

Types of response

R e s p

o n s e i n %

Yes

No

3) Do you think high involvement in participation leads to high

committed work life?

Yes 86 %

No 14 %

0%

20%

40%

60%

80%

100%

Responce

in %

Yes No

Types of response

Response in %

4) Do you receive enough information in order to participate in decisionmaking?

A All the time 35 %

B Occasionally 50 %

C Rarely 15 %

D Not at all 0 %

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0%

10%20%

30%

40%

50%

Response

in %

A B C D

Types of response

Response in %

5) You participate because

A It is compulsory 15 %

B It builds up your moral 35 %C You are part of the Co & It is your

responsibility50 %

0%

10%

20%

30%

40%

50%

Response

in %

A B C

Types of response

Response in %

6) Are you encouraged to give new suggestion?

Yes 95 %

No 5 %

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Response in %

95

5%

Yes

No

7) Are you recognized for your good suggestion?

Yes 65 %

No 5 %

Sometime 30 %

0%10%

20%30%40%50%60%70%

Y e s N o

S o m e t i m

e

Types of response

R e

s p o n c e i n %

Response in %

8) If your suggestion do not recognize than what would be your reaction?

A You would actively participate 90 %

B You would try to avoid participation 0 %

C You would do only if asked 10 %

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0%

20%

40%

60%

80%

100%

Response

in %

A B C

Types of response

Response in %

9) If you have idea for company’s betterment or growth, what would youdo?

A Not tell to any one 0 %

B Tell only if asked 15 %

C Share with colleagues only 20 %

D Share with your boss only 50 %

E Directly tell to top management 15 %

Response in %

0% 15%

20%

50%

15% A

B

C

D

E

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10)Have you ever been asked for any kind of management decisionrelated to functional area?

Yes 70 %No 30 %

70%

30%

0%

20%

40%

60%

80%

Yes No

Types of response

R e s p o n s e i n %

Response in %

11) Do you think employee’s participation many times leads todiscrimination?

Yes 85 %

No 15 %

85%

15%0%

20%

40%

60%

80%

100%

Response

in %

Yes No

Types of response

Response in %

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12) Do you actively participate in various informal activities?

A In all the activities 25 %

B In most of the activities 50 %

C On rare occasion 25 %

25%

50%

25%

0%

10%

20%

30%

40%

50%

60%

A B C

Types of response


Response in %

13) Are you involved in the process of deciding the objective for yourself?

Yes 90 %

No 10 %

90%

10%0%

20%

40%

60%

80%

100%

Yes No

Types of response


Response in %

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14) Do you think company should improve on existing employee’participation system?

Yes 70 %

No 30 %

70%

30%

0%10%20%30%40%50%60%70%

Response

in %

Yes No

Types of response

Response in %

FINDINGS:-

During this survey in Cadila Company I found following points

•

60 % respondents think that employee participation is to encourageemployees to work heartedly.

• 85 % says that employee participation is a way of improving quality

life.

• 50 % are participating because they feel that they are part of the

company and it is responsibility for them.

• 95 % respondents are giving to new suggestion for improvement.

• 90 % are actively participating and 5% are avoid participation.

• 50 % are share their idea with his boss and try to improve their

employee participation system.

• 85 % think that participation many times leads to discrimination.

• 50 % says that they are most of actively participate in various formal

activities.

• 70 % think that company should improve on existing employee

participation system.

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LIMITATION:-

• It is time consuming, and if decisions are made by groups, reaction to

changing environments may be particularly slow.

• The whole analysis based on the answers given by employees. There

are chances that their answers might be wrong.

SUGGESTION:-

• To make employee more happy by giving motivation.

• There should be a suggestion box for the employee so that they can

give their suggestion.

CONCLUSION:-

After survey I conclude that in Cadila Company most of employees are

satisfied and agree with their employee participation system but some of employees are not satisfied and they also

Cadila Report

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