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Transcript of Cabin Safety Action Group - International Air Transport ... Cabin... · Cabin Safety Action Group...

Cabin Safety Action Group as part of

Safety Management

Time to break the ICE! Time: 20 minutes Introduce yourself to each other at your table Give a 'name' to your table Nominate a table representative/speaker who has to present to the

people around the table and:1) Summarise how many years of aviation experience you have2) How many participants already have a Cabin Safety Action Group in their respective companies?

Safety Management System (SMS) is a systematic approach to managing safety, including the necessary:

organisational structuresaccountabilities

policies procedures

Pillars of a Safety Management System

1. Policy and Objectives2. Risk Management & Risk Assessment3. Safety Assurance4. Safety Promotion

An aircraft in a hangar is safe, but that is not what aircraft are built for.

Safety is our Number ONE


What is your understanding of SAFETY ?

a) Zero accidents or serious incidentsb) Freedom from hazardsc) Error avoidanced) Regulatory compliance


Fatigue Risk Management Action Group


Ground Operations

Safety Action Group


Flight Operations

Safety Action Group


Cabin Safety Action Group


Technical Safety Action Group (TSAG)

Occupational Health & Safety Action Group


Freighter Safety Action

Group (FSAG)

Security Action Group (SAG)


CSAG Objectives

Provide Quality Assurance Proactively identify and mitigate potential hazards Foster a Positive Safety Culture Enhance the effectiveness of the Safety Management System Effective Crisis Management capability

Defining the Structure of the Ideal CSAG

Group Exercise

Which stakeholders could be involved in a Cabin Action Safety Group and why?

Continuous Improvement

Continuous Monitoring

Sharing Safety Lessons Learned

Components of a CSAG Investigation of Safety Occurrences

Senior Management Commitment

Integration of Safety Training

Implementation of SOPs

Effective Safety Reporting


Senior Management Commitment

Incorporate and Improve Safety in all Activities

Periodic Review of Safety Policies Develop Safety Objectives Creating a Healthy Safety Culture

Integration of SAFETY Training

Crew trained on Safety Awareness Fostering a positive Safety Culture

Implementation of SOPs

Effective Safety Reporting


An ounce of prevention is worth a pound of cure.

- Benjamin Franklin

How best would you describe your organisations Safety Reporting?





Investigation of Safety Occurrences

Establish Root Cause Relevance and compliance of SOPs Training Deficiencies

Sharing Safety Lessons Learned

Training Safety Campaigns Safety Forums Newsletters / Bulletins Safety Alerts

Continuous Monitoring

Management Review Audits & Inspections Line Proficiency Checks Analysis of Occurrence Reports Performance Monitoring Feedback

Continuous Improvement

Review Procedures Incorporate Industry Best Practice Investigation Reports Identifying Safety Trends

The Ideal CSAG

The Ideal CSAG 1. Policy and Objectives Meet once a month Primary Stakeholders:

- Cabin Safety- Flight Ops- Training- Ground Ops- Maintenance - Security

The Ideal CSAG 2. Risk Management & Risk Assessment Safety/Security reports, fatigue reports, medical

reports Safety Data Monitoring Industry benchmarks / Incident tends Audits / Inspections Risk assessment library

The Ideal CSAG

3. Safety Assurance Outcomes: actions and monitoring to improve

cabin safety and SOPs, guidelines for other departments that impact Cabin Operations

The Ideal CSAG

4. Safety Promotion Cabin Safety Campaigns Cabin Crew Safety Forums Cabin Safety Bulletins and Communications Presence at Briefing Centers