CA Performance Management 2.x Implementation Proven ... · Study Guide Version 1.5 CA Performance...

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Study Guide Version 1.5 CA Performance Management 2.x Implementation Proven Professional Exam (CAT-440)

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Page 1: CA Performance Management 2.x Implementation Proven ... · Study Guide Version 1.5 CA Performance Management 2.x Implementation Proven Professional Exam (CAT-440)

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CA Performance Management 2.x Implementation Proven Professional Exam (CAT-440)

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CA Performance Management 2.x Implementation Proven Professional Exam (CAT-440)

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PROPRIETARY AND CONFIDENTIAL INFORMATION

© 2016 CA. All rights reserved. CA confidential & proprietary information. For CA, CA Partner and CA Customer use only. No unauthorized use, copying or distribution. All names of individuals or of companies referenced herein are fictitious names used for instructional purposes only. Any similarity to any real persons or businesses is purely coincidental. All trademarks, trade names, service marks and logos referenced herein belong to their respective companies. These Materials are for your informational purposes only, and do not form any type of warranty. The use of any software or product referenced in the Materials is governed by the end user’s applicable license agreement. CA is the manufacturer of these Materials. Provided with “Restricted Rights.” Exam Information

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CA Performance Management 2.x Implementation Proven Professional Exam (CAT-440)

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The Exam Experience Professional Exam DetailsYou can register to take an online proctored exam from your home or office using Kryterion’s Online Proctoring (OLP) Services, or you can take an on-site proctored exam at a Kryterion testing center. If you choose to take an online proctored exam, you will need Internet access, an external web camera, and a computer that meets specific hardware and software requirements.

For answers to frequently asked questions about registering for exams, locations, on-site and virtual proctoring, OLP equipment requirements, cancellation and re-scheduling policies and more, read our FAQs at http://www.ca.com/us/education/accreditations/certifications/certification-faq.aspx. CA employees may also go here for more information:

https://one.ca.com/education/certification

Product release: Major release listed in the title; Includes subsequent point releases

Recertification: There is no annual requirement to recertify for the same release of a product. For each major product release, an updated exam will be available for recertification.

Number of items = 50 Item types = Multiple choice, including multiple response

questions Time to complete test: 90 minutes Passing score is 70% Attempts Permitted: You may register for your first retake

immediately. For subsequent retakes you are required to wait at least thirty (30) calendar days from the date of your last attempt. Read the online FAQs for details.

Exam Information

IndexThe CA Technologies Certification Program is designed to measure your skills, knowledge, and expertise in managing, administering, installing, configuring and implementing select CA Technologies products for complete and optimized IT solutions. With CA certifications, management teams will have peace of mind that knowledgeable professionals are handling their CA Technologies applications.

Proctored by a third party vendor, KryterionOnline, CA Technologies certifications objectively validate the competencies of a project team –whether that team is your in-house staff, CA Technologies Professional Services, or a CA Technologies partner.

The aim of this document is to help you prepare for the CA Performance Management 2.x Implementation Proven Professional Exam. Make sure that you familiarize yourself with the content areas tested. Your best path to success is to attend the exam prep course(s).

You may also find it helpful to review the product documentation at https://support.ca.com and to participate in CA Global User Community forums at https://communities.ca.com.

The experience gained from taking courses and using the product will help you: • Gain a comprehensive understanding of the product or solution • Increase the likelihood of passing the exam on your first attempt

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Only qualified candidates who demonstrate competency by successfully passing the CA Technologies certification exam will be awarded certification credentials. Prospective certification candidates are encouraged to prepare for the exam using the Exam Study Guide and other materials available on the Certification from CA Technologies website.

To safeguard the integrity of the certification program, CA Technologies requires all candidates to behave in an ethical manner and to comply with the rules of the third-party test center for on-site proctoring and on-line proctoring. The validity of the certification program depends on the exam content remaining secure and undisclosed to other potential certification candidates. CA Technologies will not tolerate cheating, fraud, or misconduct, which includes but is not limited to the following:

• Obtaining, whether through purchase or otherwise acquiring, unauthorized exam preparation materials from any non-CA website • Obtaining, whether through purchase or otherwise acquiring, unauthorized exam questions from any non-CA website, including brain

dump websites • Acquiring or attempting to acquire exam questions through online communities, chat rooms, screen capture software, forums, and

social networking sites • Acquiring or attempting to acquire exam content through CA Subject Matter Experts, CA Support Staff, or CA Certified Professionals • Using or attempting to use a proxy to sit for the exam in your place • Taking or attempting to take an exam for someone else • Receiving or giving assistance during an exam • Sharing exam questions or answers with a potential certification candidate • Violating testing center rules • Falsifying a diploma or score report • Using a CA Technologies certification logo or credential to which you are not entitled

CA Technologies reserves the right to take any actions it deems reasonably appropriate in the case of suspected misconduct or violation of the terms of the Non-Disclosure Agreement, including, but not limited to, cancelling an exam result, revoking exam or certification status, terminating use of the Designation, requiring a candidate to retake an exam, banning a candidate from the certification program, and reporting misconduct to the candidate’s employer. CA Technologies considers cheating a serious offense that warrants disciplinary action, up to and including termination of employment.

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Best Practices

Experience

Prior KnowledgeGreen Books

and Green Papers

support.ca.com

CA Tech Insider

Practical Application of Course Concepts

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CA Performance Management 2.7: Foundations 200

20APF201613 days

Search the CA Education Portal for latest courses, as they may not have been available at the time of this document posting: Partners & Customers look here: http://education.ca.com Employees look here: https://learn.ca.com/

For documentation, Communities, and more visit: https://support.ca.com

Register for the exam here: www.webassessor.com/catechnologies/index.html

communities.ca.com

Use Cases & Scenarios

CA Performance Management 2.7: Self-Certification 300

20APF300711 day

CA Performance Management 2.7: Multi-Tenancy 300

20APF300611 day

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Exam Objectives Related Content Exam FocusUnderstanding CA Performance Management 20APF20161 CA Performance Management r2.7: Foundations 200

Describe CA Performance Management 8%

Observing a Basic Use Case: Device Health 20APF20161 CA Performance Management r2.7: Foundations 200 Observe a Basic Use Case: Device Health

4%

Discovering Devices 20APF20161 CA Performance Management r2.7: Foundations 200 Discover Devices

14%

Configuring Monitoring 20APF20161 CA Performance Management r2.7: Foundations 200 Configure Monitoring

16%

Understanding Grouping Strategy, Users, and Notifications

20APF20161 CA Performance Management r2.7: Foundations 200 Examine Grouping Strategy, Users, and Notifications

8%

Customizing the User Interface 20APF20161 CA Performance Management r2.7: Foundations 200 Customize the User Interface

6%

Troubleshooting CA Performance Management

20APF20161 CA Performance Management r2.7: Foundations 200 Troubleshooting CA Performance Management

4%

Understanding Multi-Tenancy 20APF30061 CA Performance Management r2.7: Multi-Tenancy 300 Describe Multi-Tenancy

2%

Configuring a Multi-Tenant Deployment Using CA Performance Center

20APF30061 CA Performance Management r2.7: Multi-Tenancy 300 Configure a Multi-Tenant Deployment Using CA Performance Center

2%

Configuring Tenant-aware Monitoring 20APF30061 CA Performance Management r2.7: Multi-Tenancy 300 Configure Tenant-aware Monitoring

2%

Configuring Service Tiers for Tenants 20APF30061 CA Performance Management r2.7: Multi-Tenancy 300 Configure Service Tiers for Tenants

2%

Understanding Troubleshooting Tips 20APF30061 CA Performance Management r2.7: Multi-Tenancy 300Describe Troubleshooting Tips

2%

Understanding Self‐Certification 20APF30061 CA Performance Management r2.7: Self-Certification 300 Describe Self‐Certification

4%

Exam Objectives

Exam objectives as they map to related courseware and the body of knowledge, including percentage of exam devoted to topics.

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Exam Objectives Related Content Exam FocusUnderstanding the Self-Certification Process 20APF30071 CA Performance Management r2.7: Self-Certification 300

Examine the Self-Certification Process6%

Extending Out-of-the-box Metric Families and Vendor Certifications

20APF30071 CA Performance Management r2.7: Self-Certification 300 Extend Out-of-the-box Metric Families and Vendor Certifications

6%

Creating Custom Vendor Certifications 20APF30071 CA Performance Management r2.7: Self-Certification 300 Create Custom Vendor Certifications

6%

Creating Custom Components and Custom Metric Families

20APF30071 CA Performance Management r2.7: Self-Certification 300 Create Custom Components and Custom Metric Families

6%

Understanding Advanced Self-Certification Topics

20APF30071 CA Performance Management r2.7: Self-Certification 300 Examine Advanced Self-Certification Topics

2%

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Sample Certification Exam Questions

These sample questions are very similar to the questions in the actual exam. Some questions may include several correct options.

Questions Options

Question 1CA Performance Management enables you to segregate the population of infrastructure devices between:• Multiple customers of a provider • Multiple organizations/sites within a single business

Which CA Performance Management feature do you use to accomplish this?

A. Multi-tenancyB. Device certificationC. ScalabilityD. Self-monitoring

Question 2Which statement about discovery profiles is TRUE?

A. They run automatically upon creation.B. A single discovery profile can be run on multiple Data Collectors.C. There is a one-to-one correspondence between discovery profiles and IP domains.D. They create devices and components.

Question 3Paul Martin, a system administrator, has reconfigured a key device in his infrastructure to support a higher-priority vendor certification for a metric family. Paul wants the polling of this device to immediately include the additional data offered by this new certification. To accomplish this, what does Paul need to do?

A. Refresh the component table on the Polled Metric Families tab in the Data Aggregator.B. Change the higher-priority vendor certification to a lower-priority vendor certification.C. Use the Update Metric Family button on the Polled Metric Families tab in the Data Aggregator.D. Use the Update Vendor Certification button on the Polled Metric Families tab in the Data Aggregator.

Question 4How is component filtering defined?

A. On a per-metric family basis in the context of a monitoring profileB. On a per-vendor certification basis in the context of a metric familyC. On a per-metric family basisD. On a per-vendor certification basis

Question 5Which mechanism is used to restrict menu access in CA Performance Center?

A. RolesB. UsersC. TenantsD. Product privileges

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Questions Options

Question 6As an administrator of tenants at a Managed Service Provider (MSP) , you have decided to use the Shared Collection model for two tenants. What will this involve?

A. Coordination with each tenant for remote hosting of a Data Collector at the tenant's siteB. Working with each tenant to secure the WAN polling between its infrastructure and an MSP-hosted Data CollectorC. Determination of which Data Collector will be dedicated to each tenantD. Discussion with each tenant on how the tenant will administer its own inventory discovery

Question 7What is the purpose of service provider groups in multi-tenancy?

A. To specify the IP addresses to discoverB. To designate which devices will be transferred from the Default Space to a dedicated tenant spaceC. To define the set of devices that will be polled by a specific Data Collector in the Shared Collection modelD. To specify which items in the Default Space are visible to a specific tenant

Question 8Sam Stoneburg is the administrator for a tenant that uses the Dedicated Collection model. Sam informs you that the infrastructure has an overlapping set of two IP address spaces. To discover this infrastructure, which step needs to be performed?

A. Create a single discovery profile.B. Create SNMP profiles in the Default Space.C. Coordinate with the Managed Service Provider’s (MSP's) Global Administrator to assign the tenant multiple Data Collectors with unique IP domains.D. No step; discovering overlapping IP addresses is not possible in the Dedicated Collection model.

Question 9What are TWO characteristics of lower service tiers? (Choose two)

A. Tenant control of monitoring behaviorB. Extended set of monitored metricsC. Lower device discovery frequencyD. Managed Service Provider (MSP) control of inventory discovery

Question 10Which differentiating features of service tiers are controlled by monitoring profiles? (Choose three)

A. Device discovery frequencyB. Change detection behaviorC. Polling frequencyD. Whether the Managed Service Provider (MSP) or tenant controls monitoring behaviorE. Monitored metrics selection

Question 11What are the main types that are used in the self-certification data model? (Choose three)

A. Vendor certificationsB. CollectionsC. Monitoring profilesD. ComponentsE. Metric families

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Questions Options

Question 12What are some characteristics of an endpoint URL? (Choose three)

A. It designates an entire set of a given type.B. It designates a single instance of a given type.C. Type-specific documentation can be accessed by appending /documentation.D. It ends in an internal name.E. Its initial portion is a type URL.

Question 13Which HTTP methods are used in the extension workflow? (Choose two)

A. GETB. PUTC. POSTD. DELETE

Question 14Which features characterize the CA Performance Management On-Demand Certification Portal? (Choose three)

A. It provides a small environment in which you can test the customizations.B. It provides custom views supporting new metrics.C. It provides easy lookup by vendor and device.D. It enables you to check that the self-certification changes you need have not already been done by someone else.E. It provides a standard ZIP file format for ease of installation and a supporting installation utility which can be downloaded directly from the Data Aggregator.

Question 15Sanna Richardson is creating a new custom component and wants to be sure the component has a separate category under the top-level Inventory tab in CA Performance Center. To accomplish this, Sanna needs to set one of the ItemSyncDefinition tag properties to TRUE. Which property does she need to set?

A. groupByB. categorizeC. itemTypeLabelD. context

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Answers

Question 1 = AQuestion 2 = BQuestion 3 = CQuestion 4 = A Question 5 = A Question 6 = BQuestion 7 = DQuestion 8 = CQuestion 9 = C and DQuestion 10 = B, C, and EQuestion 11 = A, D, and EQuestion 12 = B, D, and EQuestion 13 = A and BQuestion 14 = C, D, and EQuestion 15 = A

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