c3 English

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 ELKA Group Directed By: Ms.  201 1-2012 1

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ELKA Group

Directed By: 

Ms. 

2011-2012

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Summary 

 THANKS ………………………………….…………………..………...3INTRODUCTION …………………………………………………..…4

Part I: OVERVIEW OF THE COMPANY GROUP ELKA  

1.Historical .....................................................................6

2.  Technical ............................................................................. 8

3. OrganizationChart .............................................................9

4.  JobDescriptions...........................................................................11

a) General Branch

 b) Purchasing Department

c) Customer Service

d) Accounting Department

e) Personal Service

Part II: Work Done

1. Human Resources Department……………………………………14

2. Debit Service ………………………………………….

……………...143. Computer Department..………………………………..……………15

Part III: Summary of work done

1. What brought me this course..……………………………..……………17

 

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CONCLUSION……………………………………………………………………..18

Thanks

Above all, I wish to express my deep gratitude to all those who

have contributed with their support and assistance in the completion of

my internship.

My thanks go first to the place of Mr. El Khazen Rouchaid

Group Director Elka who was kind enough to grant me this internship at

the company.

I also thank Mr. X responsible for the Human Resource in Elka

gave me the opportunity to do this internship within the department.

More generally I would like to thank and express my knowledge

to the group Elka for the interest they took me throughout my internship

and for their help and clarification.

 

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Introduction

This ratio in this part of the internship reports that I had theprivilege of performing in the company ELKA Group.

This experience was rewarding and enlightening, it allowed me to

develop my skills in communication, learning and practicing all the tasks

performed within the service.

This report is an attempt to describe the various services and work

that I have visited and performed during my internship at the company

ELKA Group, after I give an overview on the company.

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Part I :

Overview

of the

Company 

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1. HISTORICAL

Cement f ile: Rouchaid El-Khazen Establishment for

Contracting “Elka”

 The pioneer to develop the ready mixed cement

industry

 The contracting sector constitutes the main activity of 

Rouchaid El Khazen Establishment for contracting. It was

among the first establishments to accompany the

development of the ready mixed cement industry. As of 

1983, the establishment started to adopt this material as a

fundamental pillar in the execution of its projects, since the

work was previously performed by traditional methods

through manual mixers with l imited movement capacity.

 This technology constituted a qualitative step for Rouchaid

El Khazen Est. and became a requisite necessity

particularly after the r ise of the construct ion s ites in

Lebanon and the increase demand by private and public

project owners to adopt the mixed cement in their projects

due to the high imposed specifications in the condition

booklets which are difficult to ensure through traditional

techniques.

 The main positive elements in adopting this technology

are based on:

• Fast execution

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• Assurance of h igh qua li ty and requested

specifications to ensure the constructions security.

• Limitation of the areas allocated within the

projects for the mixing operations through traditional

methods.

• Preservation of the environment and public

security.

It is worthy to mention that the actual head office of the

establishment (ready mixed section) is in Jeita. It provides

a product ion of over 100 m3 per hour in addit ion to a

subsidiary center in the region of Hrajel with a production

over than 50 m3 per hour.

Moreover, Rouchaid El Khazen Est. is in the process of 

expanding i ts act iv it ies to sat isfy the Lebanese marketrequirements and to establish a new basic center in the

region of ZoukMosbeh ( industrial zone – Adonis) with a

production capacity of overt than 200 m3 per hour.

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2.TECHNICAL

ELKA GROUP

Company name :

Legal Status... :

Capital :

N° commercial register  :

ID TAX  :

C.N.S.S Registration :

 Activity :

Date of creation :

Headquarters :

T èl  :

F ax :

I. ORGANIZATION OF THE COMPANY:

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The organization of the company is centralized, which leads to the direct

control of the Director General of the activity of his immediate subordinates.

The organizational structure of the company is as follows:

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PrésidenceRouchaid el

Khazen

DirecteurRessourceshumaines

DirecteurFinancier

DirecteurUsine

Directeurcommercial

DirecteurInformatique

Com. aux comptes

DirecteurQualité

Gestion du

 personnelComptabilité

fournisseur

Services Achats

Services

fourniture

Magasin

Services

InformatiquesVoir page suivante

 

3. Organization Chart

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Directeur

CommercialDirecteur

Commercial

Administration desventes

Administration desventes

Béton /Agglos

Béton /Agglos

ResponsableMarketing

ResponsableMarketing

FacturationFacturation

RecouvrementRecouvrement

ResponsableVente

ResponsableVente

 Technicocommerciaux Technico

commerciaux

Relationclient

Relationclient

Etude et

analyseMarketing

Etude et

analyseMarketing

 

Organization commercial service

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4. Job Descriptions

a-Gene ral Branch :

 The Branch is the largest shareholder, which has great

authority in making decis ions and axis determination of the

overall strategy of the company. It a lso has the function of 

overseeing the organization and the satisfaction of customers,

suppliers deploying all means necessary.

b-Pur chas ing Depar tment :

 The service's main mission: the study of market purchase of 

raw materials and supplies, and he accomplished the following

tasks:

Receiving invoices with supporting documentation.

Verification and seizure of three parts: "the delivery, the order, the

invoice.”

 The rulemaking suppliers.

Monitoring daily banking "the reconciliation".

c-Customer Service :

 This service is responsible for the sale and, precast and

concrete service delivery, its primary mission is direct contact

with the physical and moral customers for the sale of bui lding

materials concrete, then the functions are fulfilled:

 The receipt of customer orders and the establishment of order.

 The transmission of orders in the service delivery.

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d-Accounting Department

 The main tasks performed in this service can be

summarized as follows:

-Describe exhaust ively the f inancia l s ituation of the

company.

-Calculate the result of operations for the year.

-Measure over financial positions and others.

 The service takes care of the bookkeeping for recording

accounting documents , seizure and contro l of records,

classifications, investment and operating budget.

e-Personal Service

 This is the aspect of administration, human resourcesmanagement that this service exists within the company. This

service also contributes well to the application of personnel to

tasks that are related, the maintenance of order and discipline in

society.

At this service performs other functions such as the creation

of employee records, monitoring of day to day staff of the

company: side presence, transfer, change of address, and delay

information on the state social and professional employees.

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Part II :

Work 

Done

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II - Work Done:

1. Human Resources Department:

In the human resources department I attended several spots

as the updated scoring system hours of input and output of staff,

developing certificate request for leave.

I also have the opportunity to know more information

about wages, leave, etc....

Leave : +early : 15 days per year.

Salary : After 5 years, base salary increases by 5%.

2. Debit Service :In the direct debit service I attended the establishment of 

good sampling, ordering, and delivery.

 The functions are:

 The receipt of purchase orders from customers and

establishing a good sampling of the system of which a

copy is given to the c lient to represent for loading

goods.

 The seizure of delivery notes.

Preparation of orders for the cement company.

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3. Computer Department:

In this service I had the opportunity to have a general idea

about the work of a technician within the company:

- Intervention.

- Maintenance.

- Control system.

 Thus, the architecture and topology of the network used.

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Part III :

Summary 

of 

Work Done

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1. What brought me this course ?

A probationary period within the Group ELKA during which I did and

learning to learn.

During the first week, through the solicitation of my supervisors andtheir obvious efforts, I integrated the group was mainly composed of active

and friendly people.

 This internship was first allowed to live in the world of business as well

as to discover and have a clear idea of a set of jobs that are related to the

field of building materials.

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Conclusion

My internship at ELKA GROUP has been my first contact with

the professional world.

Although the probationary period was short, I could still get

a general idea of how a large industrial manufacturer of cement

ELKA GROUP is on the work within the group and the spi ri t

initiative and openness.

I enjoyed a good working environment and a favorable

atmosphere and inserted, which allowed me to communicate well

throughout the period of my internship.

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