C 1 Communication

8/2/2019 C 1 Communication

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Communication


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Communication

A multileveled process of sending and receiving messages.

verbally and non-verbally by using:

signs, words, gestures, symbols, space

Facts, feelings, and meanings are transmitted through this

process


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Communication

Communication is the activity of conveying information. Communication has been derived from the Latin word

"communis", meaning to share.

Communication requires a sender, a message, and an

intended recipient. although the receiver need not bepresent or aware of the sender's intent to communicateat the time of communication;

Communication can occur across vast distances in time

and space. The communication process is complete once the

receiver has understood the message of the sender.

Feedback is critical to effective communication between

parties.
http://en.wikipedia.org/wiki/Informationhttp://en.wikipedia.org/wiki/Messagehttp://en.wikipedia.org/wiki/Messagehttp://en.wikipedia.org/wiki/Information


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Communication

According to the dictionary, what is communicationis defined as a process by

which information is exchanged between individuals through a common

system of symbols, signs, or behavior Basic communication theory posits

four basic components for the successful completion of transmitting

information (in a human context); the sender (or encoder), the message, the

medium by which the message/information is sent (e.g., written, oral, audio,

visual), and the receiver or target of the communication information(decoder). Any disruption, garbling, malfunction, etc. at any point of that

communication sequence could result in the failure of a successful

communication.


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Communication


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http://www.google.com.pk/imgres?q=communication+pictures&start=187&hl=en&sa=X&biw=1058&bih=504&addh=36&tbm=isch&prmd=imvns&tbnid=vQSdiExteWgUiM:&imgrefurl=http://isucceedbook.com/language/language-listen-to-what-people-dont-say/attachment/communication/&docid=cTmO8ZZNJxxPmM&imgurl=http://isucceedbook.com/wp-content/uploads/2011/04/communication.jpg&w=578&h=390&ei=ywtaT-_7DYmk0QXU3MjdDQ&zoom=1


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Communication Styles

D = Driver

S = Socializer

R = Relater

T = Thinker


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Driver Style

Who? People in charge or who want

to be in charge! Direct, result-

oriented, demanding,

independent,competitive, risk

takers and impatient.

What? Focuses on the task, goals, the

bottom-line.

Why? Motivated by challenges.

How? Gets things done by insisting

on action and doing it their way!


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Driver Style

When interacting with a

Driver:

Do it quickly, confidently

and talk results!


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12

Socializer Style

Who? People who specialize in socializing.

Optimistic, gregarious, charming,

impulsive, enthusiastic and

disorganized.

What? Focuses on peoplethe relationship,the interaction.

Why? Motivated by social recognition and

approval.

How? Gets things done by motivating and

persuading others to action.


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Socializer Style


Socializer:

Do it with flair and talk about

them and their ideas!


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Relater Style

Who? People who prefer working in teams.Supportive, easy-going, predictable,

loyal, slow-paced and resistant to

change.

What? Focuses on camaraderie and team

harmony.

Why? Motivated by maintaining the status

quo, avoiding conflict.

How? Gets things done by consistent

performance and following a step by

step approach.


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Relater Style


Relater:Do it with a friendly,

cooperative tone and offer

assurances of support!


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Thinker Style

Who? People who are quality control

experts. Perfectionists, factual,

orderly, accurate and critical.

What? Focuses on the details of a task

the process.

Why? Motivated by the need for

correctness.

How? Gets things done slowly and

methodicallyand without

mistakes!


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Thinker Style


Conscientious Thinker:

Do it with an organized,

thoughtful approach that

centers on the task. Go for

facts, not fluff!


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3 Models for Communication

Communication as Action

Communication as Transaction

Communication as Interaction


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Communication asAction

Meaning sent or transferred from sender to receiver;Linear input/output

5 parts: sender, message, channel, receiver, andnoise

Sender ReceiverChannelMessage Message

Noise

Noise

Noise


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What are these parts? Sender: originator of an idea

Message: written, spoken (verbal), & unspoken (nonverbal)elements of communication to which we assign meaning

Channel: how the message is sent; verbal or nonverbal

Receiver: person or persons to whom the message is addressed

Noise:anything that prevents effective communication at any time.EX: poor sound system, small VAs, lose signal on cell


Noise

Noise

Noise


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Encode & Decode

Encode: a process of translating ideas, feelings,

and thoughts into symbols

Decode: a process of translating incoming

information into understandable concepts


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Whats wrong with this model?

We dont simply send a message and stop

communicating. Often we get a message back;

this is called feedback.


Noise

Noise

Noise


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Communication asTransaction Shannon-Weaver model (1948)

Back and forth, like a Ping-Pong game; we talk, we listen, we talk,we listen

Adds feedback and context

ReceiverChannelMessage Message

NoiseNoise

Noise

Sender

Feedback

Context


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What are these added parts? Feedback: verbal or nonverbal responses to a message

Context:physical, social (relationships),psychological, and timeelement in which communication takes place. PSPT

ReceiverChannelMessage Message

Noise

Noise

Noise

Sender

Feedback

Context


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Communication as Interaction Simultaneous; even as we talk we are reacting

Most accurate to our communication process

intercultural

Sender/

Receiver

Noise NoiseNoise

Sender/

Receiver

Context

Message / Feedback


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Thank You

C 1 Communication

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