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Welcome to today’s Tele Track, “Enhance your Business with New Cisco SMB Promotions ”

hosted by:

Comstor

For the audio portion of this event, please call:

1-877-522-7671

Welcome to today’s Tele Track, “Enhance your Business with New Cisco SMB Promotions ”

hosted by:

Comstor

For the audio portion of this event, please call:

1-877-522-7671

Byron Mulhall

Director of Cisco Product Management, Comstor

CONFIDENTIAL: Not for distribution.CONFIDENTIAL: Not for distribution.

Conference FeaturesConference FeaturesQuestions

To send a text question to the presenter, type your question in the “To ask the presenter a question” field and click “Ask”.

Please hold all audio questions until the end. All questions will be answered following our last presentation.

Downloading Presentations During a featured presentation, you may obtain a PDF version by clicking “File” ￫

“ Print to PDF” within Microsoft Live Meeting. All presentations featured in this Tele Track will be available for download following the

conclusion of today’s conference. A recording of the conference will be available tomorrow morning. An e-mail will be sent out to all participants with the presentation

URL following the conference.

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Byron Mulhall, Director, Cisco Product Management, Comstor

Navneet Thapar, PMM Channels Distribution, Cisco Systems

PresentersPresenters

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Corporate MissionCorporate Mission

Corporate Principles Make our customers more successful than their competitors Be a significant contributor to our vendor’s success Continuously evolve and improve our internal effectiveness and

efficiency Profitability driven – earnings first, revenue second

Goals Deliver profitable solutions to the channel Align infrastructure to meet market conditions Evolve value-add business model to meet customer needs Maximize resources to gain efficiencies and increase productivity

throughout supply chain Assure long-term viability of customers

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Business Intelligence and SupportBusiness Intelligence and Support

Vertical MarketsProfit-producing vertical market support in government, education and healthcare

Marketing ServicesCustomer marketing services for awareness and lead generation

TrainingBranded, vital training programs in more formats than any other distributor

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Our Cisco CommitmentOur Cisco Commitment Infrastructure investment built around supporting Cisco—

our people, systems and processes.

Org structure allows for flexible and responsive support to all Cisco field personnel--ICAMs, CAMs, AMs and MCOs.

Regional training support that recognizes unique needs of local VAR community.

Committed to focusing on Advanced Technologies, specifically convergence and security.

Comstor’s investment in professional services which leads to increased product sales.

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SMARTnet Program SMARTnet Program SMARTnet is a strategic program within Comstor Comstor assisted in the development of the SMS tools, even to the

detriment of short term revenue goals. Comstor has dedicated resources and talent in a comprehensive program

which includes both marketing initiatives and support personnel to further Cisco’s services business.

Program Objectives Increase sales of SMARTnet from current dealers Increase attach rates from current base Promote Cisco SMS Investment & use of IT Tools Attract new dealers to Comstor

Marketing Objectives Build awareness and preference for purchasing SMARTnet via

Comstor Position Comstor as the leader in and authority on Cisco SMARTnet

services

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Program ObjectivesProgram Objectives

To maximize the SMB opportunity by building a reseller recruitment and sales engagement program based on focus, commitment and targeted end user sales actions.

To create a platform to enhance and reinforce the value of resellers in the SMB market, efficiently helping them through the entire sales cycle.

To drive incremental SMB sales by utilizing ‘think out-of-the-box’ concepts to uncover new market opportunities:

Technology Penetration

Technology Migration

New End User (“Logo”) Capture

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Platform/ Infrastructure ToolsPlatform/ Infrastructure Tools

1/ Integrated SMB Business platform / SMBx Portalswww.smb-x.us

2/ Lead Delivery/Opportunity ManagementLeadVision

3/ Reseller Sales Enablement tools/ Presentation Tool SalesVision

4/ Business Solution Configurator (FUTURE)5/ Managed SMB Mall / Store Front (FUTURE)

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How to Enroll in SMBxHow to Enroll in SMBx Applications distributed at:

Comstor Field Seminars Online at: www.smb-x.us

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Contact Comstor TodayContact Comstor Today

Byron Mulhall, Director, Cisco Product Management

Phone: 1-800-955-9590, x5191

Email: bmulhall@comstor.com

Contact your Comstor Account Manager at 1 800 COMSTOR

Visit our Cisco SMB Promotion section online at: http://www.comstor.com/ciscosmbpromotions

Tele Tracks coming up next week: Tues., October 25 - Cisco Catalyst 500

Register at: www.comstor.com/catalyst500

Wed., October 26 –Cisco Authorized Refurbished Equipment Program Register at: www.comstor.com/ciscorefurb

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Thank you for your business and support!Thank you for your

business and support!