By your audience. Get a Phone Number What hours are they open Address & map Do they offer the...

13
By your audience

TAGS:

Transcript of By your audience. Get a Phone Number What hours are they open Address & map Do they offer the...

Page 1: By your audience. Get a Phone Number What hours are they open Address & map Do they offer the services I am looking for? See what the Doctor.

By your audience

Page 2: By your audience. Get a Phone Number What hours are they open Address & map Do they offer the services I am looking for? See what the Doctor.

Get a Phone Number What hours are they open Address & map Do they offer the services I am looking for? See what the Doctor looks like See what the building looks like Find the price of something Find information related to a problem I am

having

Page 3: By your audience. Get a Phone Number What hours are they open Address & map Do they offer the services I am looking for? See what the Doctor.

Basic information was up front Visual appeal: Not too much confusing stuff

to look through on home page Not too many clicks They called it what I call it There was a way to search Didn’t take too long to come up relative to

other sites What about you?

Page 4: By your audience. Get a Phone Number What hours are they open Address & map Do they offer the services I am looking for? See what the Doctor.

Can’t figure out how it is organized Too many choices..the eye is led all over

the place Some of site is clearly out of date… so can I

trust this to be the current answer? No contact info Accidentally fall off the site onto other stuff,

or I can’t tell if I am still on site Can’t get back easily Try your site…frustrating?

Page 5: By your audience. Get a Phone Number What hours are they open Address & map Do they offer the services I am looking for? See what the Doctor.

Ask your receptionist what are the most frequent questions she gets on the phone.

Does your site answer them? Are the answers really easy to

find? Do you have a FAQ section?

Do you need one? Can they ask a question if they

don’t see an answer.. Are they encouraged to call or email?

Page 6: By your audience. Get a Phone Number What hours are they open Address & map Do they offer the services I am looking for? See what the Doctor.

It’s not cheating or plagarism!- It’s flattering!

For NC counties, try: http://www.sog.unc.edu/library/counties.html

Search on your department name like county library or health department and see what you find.

What do they do better? What do we do better?

Page 7: By your audience. Get a Phone Number What hours are they open Address & map Do they offer the services I am looking for? See what the Doctor.

Is it like an organization chart? A brochure? Terminology used…What is Adult Services? Are the most important services/questions

the easiest to find? How many clicks to find an answer? Are there lots of ways to get to the same

information? Does anyone care about your Mission

statement?

Page 8: By your audience. Get a Phone Number What hours are they open Address & map Do they offer the services I am looking for? See what the Doctor.

Someone needs to look at your website who does NOT know your business, is NOT used to your terminology.

That may not be YOU! IT tries to do it for you.

Page 9: By your audience. Get a Phone Number What hours are they open Address & map Do they offer the services I am looking for? See what the Doctor.

What does this department do? Is it for me? Do I qualify? Income levels? What can I do here? Statistics: people served, number in jail Can I pay for this online? Why is there a fee? That new law I read about…does it apply Pick a department, what do you expect:

◦ Sheriff◦ Public Health◦ Library

Page 10: By your audience. Get a Phone Number What hours are they open Address & map Do they offer the services I am looking for? See what the Doctor.

Read or participate in a blog? Sign up for a newsletter Subscribe to an RSS feed

Page 11: By your audience. Get a Phone Number What hours are they open Address & map Do they offer the services I am looking for? See what the Doctor.

Sometimes is just the author, rambling about whatever

Sometimes interactive Afraid someone will say something bad Green Team Blog…

◦ No comments, but surveys Ask Library their experience with blogs We have a couple of ways of accomplishing

this, WordPress, blogspot

Page 12: By your audience. Get a Phone Number What hours are they open Address & map Do they offer the services I am looking for? See what the Doctor.

Not just County e-news ◦ http://www.catawbacountync.gov/pubs/

notifications/en081408.asp◦ Now available for departments

New tool WordPress makes it easier◦ http://enewsletter.catawbacountync.gov/psa◦ Library going to try it soon

RSS feed - have enough news? An interested audience?

Page 13: By your audience. Get a Phone Number What hours are they open Address & map Do they offer the services I am looking for? See what the Doctor.

Introducing your presentation Think about audience at a presentation… What do they want to know at the start of a presentation? What can a presenter.

Introducing your presentation Think about audience at a presentation… What do they want to know at the start of a presentation? What can a presenter.

What is it? How to write it effectively?. Considering your Audience Whom do you want to reach? Who are they? What does your audience already know—or.

What is it? How to write it effectively?. Considering your Audience Whom do you want to reach? Who are they? What does your audience already know—or.

Who are your audience and what have you learned from your audience feedback

Who are your audience and what have you learned from your audience feedback

WHAT IS MULTI-AUDIENCE COMMUNICATION ANYWAY?

WHAT IS MULTI-AUDIENCE COMMUNICATION ANYWAY?

Question 3: What have you learnt from your audience feedback? · Question 3: What have you learnt from your audience feedback? Audience Research Questionnaire Online questionnaire.

Question 3: What have you learnt from your audience feedback? · Question 3: What have you learnt from your audience feedback? Audience Research Questionnaire Online questionnaire.

11 Defining the BlogHer Network Audience. 2 Nielsen Online @Plan Helps us Define the BlogHer Audience 2 Who they are What they buy Where they go for leisure.

11 Defining the BlogHer Network Audience. 2 Nielsen Online @Plan Helps us Define the BlogHer Audience 2 Who they are What they buy Where they go for leisure.

Introduction : -Why you ? -What will the audience learn ? -How will they learn ? -Practical arrangements Who are you : -Why would audience listen.

Introduction : -Why you ? -What will the audience learn ? -How will they learn ? -Practical arrangements Who are you : -Why would audience listen.

Infographic Audience v4 › assets › pdfs › infographics › INXPO...Before getting started, ask yourself Who is your target audience? Why will they tune in? What content types

Infographic Audience v4 › assets › pdfs › infographics › INXPO...Before getting started, ask yourself Who is your target audience? Why will they tune in? What content types

What I've learnt from audience Feedback

What I've learnt from audience Feedback

What they know… and what they think

What they know… and what they think

Presentation Skills Linguistics Conferencepgc/iain_slides.pdf · Your audience awaits... The first step in preparing an awesome presentation Who are your audience and what do they

Presentation Skills Linguistics Conferencepgc/iain_slides.pdf · Your audience awaits... The first step in preparing an awesome presentation Who are your audience and what do they

Dissemination · Know your audience How do they like to get information? Ask what they want to know about the project Keep people engaged Tell people about what you’re doing You

Dissemination · Know your audience How do they like to get information? Ask what they want to know about the project Keep people engaged Tell people about what you’re doing You

COSTUME DESIGN Costume Design 101. WHAT ARE COSTUMES? They are clothes that actors wear in a play. They help portray the character. Help the audience.

COSTUME DESIGN Costume Design 101. WHAT ARE COSTUMES? They are clothes that actors wear in a play. They help portray the character. Help the audience.

Technical Writing Communication is the intent. Identify Your Audience WHY are they reading your report/ e-mail/ memo? Why do they care? THAT is what needs.

Technical Writing Communication is the intent. Identify Your Audience WHY are they reading your report/ e-mail/ memo? Why do they care? THAT is what needs.

Who is My Target Audience and What Content do They Love

Who is My Target Audience and What Content do They Love

People are able to recall 20% of what they read 30% of what they hear 40% of what they see 50% of what they say 60% of what they do 90% of what they see,

People are able to recall 20% of what they read 30% of what they hear 40% of what they see 50% of what they say 60% of what they do 90% of what they see,

MODULE EIGHT Message - The Institute for …...Your audience needs to know what they are being asked to do, why they should do it, the positive impact their action will have, and what

MODULE EIGHT Message - The Institute for …...Your audience needs to know what they are being asked to do, why they should do it, the positive impact their action will have, and what

Persuasive Speaking - Mr. Konda€¦ · Supportive Audience: Audience agrees with you and what you have to say Therefore, you don’t have to persuade- They agree with you! Friendly

Persuasive Speaking - Mr. Konda€¦ · Supportive Audience: Audience agrees with you and what you have to say Therefore, you don’t have to persuade- They agree with you! Friendly

Microorganisms What are they? What do they do? What do they look like?

Microorganisms What are they? What do they do? What do they look like?

List Builders Lab - Starters Guide Bonus · your audience and what they need and want) start to guide you to look at the bigger picture of what you can teach to your audience. #2:

List Builders Lab - Starters Guide Bonus · your audience and what they need and want) start to guide you to look at the bigger picture of what you can teach to your audience. #2: