By Karis Cookson. Marketing Banking *** Public Relations Nursing/ Administration *** Non-Profit ***...
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Transcript of By Karis Cookson. Marketing Banking *** Public Relations Nursing/ Administration *** Non-Profit ***...
By Karis Cookson
INFORMATIONAL INTERVIEWS
• Marketing • Banking ***• Public Relations• Nursing/ Administration ***• Non-Profit ***• Hospitality
AREA I AM INTERESTED IN
1. Kathy Lytle
Associate Nurse Executive
VA Medical Center
2. Priscilla Hill
Supervisor, Branch Office
Navy Federal Credit Union
3. Morgan Cartusciello Director of Communication & Admin Team LeaderThe Church at Rancho Bernardo
INTERVIEWEES
VA Healthcare System
La Jolla, CA• Associate Nursing Executive• Clinical Services Director
• Why did I chose her?• Pull towards nursing.
• How did I get in touch with her?
KATHY LYTLE
About the VA:• Hospital for US veterans• Nationwide
Environment:• Minimal Decorations• Scrubs• Separated offices• Dull environment• Employees were very friendly and helpful
VA HEALTH CARE SYSTEM
Position Details• Nurse / Administrator
SKILLS NEEDED:• Life experience/ AA degree in nursing/ Doctorate in
Psychology
JOB RESPONSIBILITIES:• Performance appraisals/ contracts• Oversees nursing staff• Summarizes incident reports • Task oriented job
WHAT IS AN ASSOCIATE NURSING EXECUTIVE?
Kathy is passionate about her job.
Her favorite things about her job:
1. When she knows the veterans are being taken care of
2. Knowing the nurses are happy
3. Community feel of the VA
Common bond among the veterans
LOVE YOUR JOB
BOTTOM LINE: I would not want to work at a hospital as my first choice.
• I love helping others• I want a strong community• I would like a career that allows me to be more creative.• I need to use my language skills daily and as an
administrator in a hospital I am not likely to use them very often.
• I want to be as passionate in my future career as Kathy is as a Associate Nurse Executive.
ASSESSMENT
Navy Federal Credit Union
Sorento Mesa, CA• Supervisor, Branch Office
• Why did I chose Navy Fed?• I am a customer
• How I found her:• Branch location close to my house
PRISCILLA HILL
BACKGROUND• Largest credit union world wide• Services Military Personnel and their families• Top 100 places to work• Great benefits• Focus on development (employees)
ENVIRONMENT:• Open spaces/ well lit• Friendly/ welcoming employees• Business formal attire
NAVY FEDERAL
Position Details• Supervisor
SKILLS NEEDED:• BA Business & Economics• Working on her Master’s
RESPONSIBILITIES:• Constantly works in a team of the assistant manager &
manager• Talks with all team members “spot coaching”• Accounting/ finance oriented tasks
WHAT IS A SUPERVISOR FROM THE (BRANCH
OFFICE)
• Personal story: Angry Customer
Allow them to feel heard How can you partner with them and find a solution? Solve the problem
“YOU HAVE TO LISTEN BEFORE YOU CAN HELP
SOMEONE”
BOTTOM LINE: Yes I would consider working at Navy Federal
• I love what Navy Federal Stands for• Community & development is key
• I would prefer to do something less numbers oriented (a lot of accounting)
• I would like to use my language skills more often
ASSESSMENT
The Church at Rancho Bernardo
Rancho Bernardo, CA• Director of Communication & Admin Team Leader
• Why did I chose The Church?• I attend CRB• The environment
MORGAN CARTUSCIELLO
BACKGROUND• CRB started in an elementary school• Moved to where it is today• Started off with 20 people and now is outgrowing the
current building
ENVIRONMENT:• Personal/ warm/ creative environment• Offices very personalized
CHURCH AT RANCHO BERNARDO
Position Details• Director of Communication & Admin Team Leader• Assistant to the Lead Pastors
SKILLS• BA in Communication• Problem solving
RESPONSIBILITIES:• Oversees Admin team• Scheduling/ logistics• Partners with technology / social media• Communicates within departments, within the congregation, social
media, with the community & outside sources
WHAT IS A DIRECTOR OF COMMUNICATION
Every day is different:
• 75% of her job is interoffice/ social media communication• Technology is constantly changing• Must stay connected and up to speed with technology• Technology and social media is so prevalent in
communication• Technology & social media is an opportunity to reach
someone.
TECHNOLOGY IS COMMUNICATION
BOTTOM LINE: I don’t think I would like to work at CRB• I love the atmosphere and community aspect• Creativity• Helping people daily• Lacking daily language skills usage
• Love my church wouldn’t want to work for it.
ASSESSMENT
1. Love your job
2. “You have to listen before you can help someone.”
3. Technology is Communitcation.
NEXT STEPS: Do interviews in marketing, international banking and hospitality industries to continue to fine tune my career goals.
CONCLUSION