By: Jessica Makrinos, Samantha Melanson & Julienne Reis
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Transcript of By: Jessica Makrinos, Samantha Melanson & Julienne Reis
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By: Jessica Makrinos, Samantha Melanson & Julienne Reis
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Agenda• Brief History • Industry Overview• Company Overview• Global• Domestic
• Domestic Diversity and Inclusion Philosophy • Metrics• Analysis• Recommendations• Implementation Plan• Final Thoughts
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Deloitte’s History• Established 1990
• By 1990 • 132 countries• Professional services
• Deloitte• Deloitte Touche Tohmatsu Limited
(DTTL) - Global• Deloitte LLP United States - Domestic
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Industry Overview• Professional Services Industry• Net Worth: 391 Billion USD• Employs: ~1.1 Million
Competitors • The Big Four: • PricewaterhouseCoopers (PwC)• Ernst and Young (E&Y)• Klynveld Peat Marwick Goerdeler (KPMG) • Deloitte Touche Tohmatsu
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Industry Services Areas• Audit and Enterprise Risk• Consulting• Financial Advisory• Forensic• Growth Enterprise• Human Resources• IFRS Reporting• Tax
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Industry Analysis
• Highly competitive
• Highly profitable
• Fast growing
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Industry Revenue
2009 2010 2011 20120
5
10
15
20
25
30
35
Pricewaterhouse CoopersDeloitte Touche TohmatsuErnest & YoungKPMG
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DTTL Overview
• Member Firms: 48• Subsidiaries: 150
• Countries: 140
• Professionals: 193,359
• Private Company
• FY 2012 revenues: $31.3 billion USD
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Vision & Mission
Vision• To be the standard of excellence • Be highly respected by their community of stakeholders• Be the first choice of the most coveted talent • Be the first choice of the most sought-after clients
Mission:“To deliver measurable value to our clients through a global network of diverse professionals who bring unmatched depth & breadth of expertise”
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DTTL FinancialsIn Billions od
USD2009 2010 2011 2012
Net Revenue 26.1 26.6 28.8 31.3
Growth -4.74% 1.92% 8.27% 8.68%
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Revenue Broken Down:BY REGION BY FUNCTIONAL AREA BY INDUSTRY
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DTTL Professionals
44%
35%
21%
Percent of Employees By Region
Americas
84,855
Europe/ Middle East/
Africa
68,317
Asia Pacific
40,187
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DTTL Gender DiversityBY REGION LEADERSHIP AND GOVERNANCE
BY LEVEL (GLOBAL) NEW HIRE BY GENDER (GLOBAL)
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DTTLWomenRepresentation
44%Women as a percentage of total member firm personnel
18%Women as a percentage of total member firm partners and directors
45%Women as a percentage of total member firm hires
34% Women as a percentage of total member firm managers
Gender diversity Global talent
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Deloitte LLP U.S.: Overview • Professionals: 56,827
• 37 States
• FY 2012 revenues: 13.07 Billion USD
Subsidiaries:• Deloitte & Touche LLP• Deloitte Consulting LLP• Deloitte Financial Advisory Services LLP• Deloitte Tax LLP
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Leadership Team
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Deloitte LLP: Professionals
2011 All Deloitte U.S. Entities
Personnel mix
• Percent women 41%
• Percent minorities 35%
Women partners/principals/directors 1,016
Minorities partners/principals/directors 461
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Deloitte LLP: Stakeholders
Key Stakeholders:
• Clients• Alumni• Deloitte staff and their families• Government and regulators• Professional associations• Non-profit organizations and
community organizations• International multi-stakeholder
organizations• Suppliers• Analysts• Educational
institutions/academia
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Philosophy on Diversity & Inclusion
“Our mission is ambitious: Deloitte will be recognized as the leading professional services organization with diversity at all
levels contributing a variety of perspectives to achieve our vision to be the standard of excellence”
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The Case for Diversity
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Commitment to Diversity & Inclusion
Build our talent pipeline
Improve talent acquisition
Strengthen inclusive
behavior within Deloitte
Enhance our brand Eminence
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Business Resource Groups• Ability First & Allies• Armed Forces & Allies• Asian-American Alliance &
Allies• Black Employee Network &
Allies• GLBT Employees & Allies• Hispanic/Latino(a) Employee
Network & Allies• International Business
Resource Groups & Allies
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Women’s Initiatives• Women of Ascend• Women of ALPFA• Women of NABA• Women in Leadership • Women’s Initiative (WIN)
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Programs• Emerging Leaders Development
Program• Think Tank• Leadership Development Program• Imagine Mentoring• Inclusion Advisory Council (IAC)• Deloitte University• Deloitte University Leadership Center
for Inclusion (DULC4I)
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Awards and Recognition• 100% rating in the Human Rights Campaign Corporate Equality
Index • Ranked #3 on G.I. Jobs 2013 Top 10 Best Military Friendly
Diversity• One of the 202 Top Twelve LATINA Style Companies of Year• American Woman’s Society of Certified Accountants Lead by
Example Award • Included as one of Diversityinc’s “Top 50 Companies for
Diversity,” 2002-2004, 2007-2012
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Metrics• External Advisory Council • 58% increase in minority representation in 10 years• Reduced turnover rate by 9% since 1990s• Increased women in leadership by 9% since 1995• Reduced gender turnover gap from 7% to <1%• 50% minority business unit CEOs
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Strengths Weaknesses
• Strong diversity programs• Continuous innovation• Diversity as a driver for
increasing bottom line• Commitment to
professionals• Inclusive culture
• Lower level diversity
• Too many programs• Metrics do not measure up
to the diversity programs• Advancing women to upper
level management
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Why?
Problem #1
Advancing women to upper level management
Problem #2
Measuring Metrics
Analysis
• Does not follow Deloitte’s philosophy • Gender Diversity
• Broad• Programs only geared toward
lower-level employees
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Recommendations
Solution to Problem #1 Solution to Problem #2• More effective use of
company resources • Employee Survey • Deloitte’s Diversity and Inclusion
Analytics Tools (DDIAT)
• Shift diversity practices • Upper level positions
• Strengthen Sponsorship
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Implementation Plan
Problem #1• “Make a Match”• Start sponsorship early• Personality Profiles
Problem #2• DDIAT Annual Reports• Firm-wide satisfaction
survey• Tool for comparison
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Final ThoughtsDeveloping diversity• Improvement with metrics
Integration of lower level programs
Will accomplish D & I goals
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Deloitte is Diversity
http://www.youtube.com/watch?feature=player_embedded&v=0IbGkm7Bk1I