BVPPM

Resourcemanagement: Het meest complexe deel van portfolio management?

Najaarsbijeenkomst 2017

14.30 Ontvangst

14.45 Voorstel rondje & introductie ABN AMRO

15.00 Introductie Resource Management

15.15 User case Friesland Campina & ABN AMRO

16.00 Stellingen

17.00 Borrel

18.00 Einde

BVPPM

BVPPM

• Sinds 2013

• Missie: Duurzaam succes voor bevlogen PPM-ers

• Doel: Waardevol forum voor & door PPM-ers

• Kernwaarden: Vernieuwing & Verbinding

• Kernkwaliteiten: Kennismaken² & Kennisdelen

BVPPM

Organisaties Vandaag aanwezig

BVPPM

ABN AMRO

Liberty Global

VodafoneZiggo

Friesland Campina

Akzo Nobel

Heineken

Ahold Delhaize

Avans Hogeschool

RH Marine

Tennet TSO

Werken met Projectmanagment

Veiligheid en Justitie

FNV

Blokker Holding

Saxion Hogeschool

Min EZ

Stichting SWZ

Improven

Achmea

Perfetti van Melle

Saxion Hogeschool

Resource management what is it?:

BVPPM

No. 5

Portfolio Level (Strategic)Portfolio ManagementPipeline (Capacity) ManagementMulti-project ManagementProduct Strategy and Metrics

Portfolio Level (Tactical)Portfolio managementFinancial management

Project Level (Operational)Project ManagementResource ManagementProject CollaborationForecasting and Costing

Financial Reporting

Financial Input

Business Input

DemandManagement

Project Management

Resource Management

Registration

Planning & Tracking Allocation

PortfolioManagement

CapacityManagement

6

The qualitative and quantitative matching of demand and supply of required resources

An insight into required and available of expertise

Overview contracts and hiring external

Overview between line vs project activities

Overview how busy are department

Long term Forecasting (which project are coming?)

Resource Overview who sits where?

Relationships with external / internal suppliers

Resource management what is it?

7

Strategic Resource management

• Scheduling roles on line and project activities.

• Give insight into under and over allocation from roles on portfolio level.

Tactical Resource management

• Scheduling resources on line & project activities within a department based on a request process

• Give insight into under and over allocation on resources on department level

Operational Resource Management

• Within a project resource allocation vs Estimate to Complete (ETC)

• Give insight into project activities vs allocates resource to the project

BVPPM

Resource management what is it?

BVPPM

Resource management what is it?

Identifying needs Offer and contract

PL

SelectCandidate

4RM

assesscapacity request

Employee5acceptrole

Mail to PL

Release available resources

1

Submit capacity request

2

reject request3

YesNo

6

Finsh request

Mail naar RM

CapEx projects at Business Group Ingredients

9

12 factories

o IPTEC: Project department with >200 FTE (internal+external)

o 4 key project roles:

o 70-80 active projects, ranging from 1.5M€ to 150M€

o A project typically lasts 3 years

PMO of 9 people, covering various disciplines

BVPPM

04-2015

Kickoff IPTEC Quarterly Resource Allocation Board (RAB)

Workshop Resource Management in

FrieslandCampina

Start time writing for all IPTEC employees09-2015

05-2016

Start resource allocation in Principal Toolbox for all IPTEC employees

11-2017

Start resource allocation in Principal Toolbox at 2 production locations

05-2017Increase frequency of RAB to monthlyMeeting format formalised

BVPPM

What has it brought us so far?….and in the future?

Time writing…ü Insight in resource load of different types of projects à model for multi-year resource

requirement to execute an agreed portfolio plan

ü Identification of “sleeping” projects

Resource allocation…ü Monthly aligment with resource managers on staffing issues and staffing plan of new projects

ü Escalation of resource issues to the portfolio board

q Increase efficiency of resource use

q Practical method of portfolio scenario planning based on money and resource constraints

q Make hold/start-decisions based on resource constraints of both IPTEC and the production locations

11

BVPPM

How can we efficiently work with resource data?

12

Actual,Request,Allocation

Project

Resource Time

PoolSkill,

physical location

We can plot data in multiple dimensions. Which format works best?

BVPPM

ABN AMRO

BVPPM

Break

BVPPM

Stellingen

BVPPM

• Welk inzicht willen we in de capabilities van de medewerkers?

• Welke rol speelt portfolio management in de ontwikkeling van de (project)medewerkers?

• Op welk niveau beleggen we resource management: portfolio, programma, project of lijn?

• Welke rol speelt portfolio management in een Agile omgeving, als het gaat om resources?

• Welke tools kunnen resource management goed aan en welke absoluut niet?

• Wanneer is resource management volwassen?

• Wat zijn de benefits of Resource management voor portfolio management

• Is resource tracking (actuals vs planning) onderdeel van portfolio management

BVPPM

Samenvatting & Sluiting