QUALITY MANUAL

Business Process Map (Interaction among Business Processes) TPMSB QM ANNEX 1

Revision: 01 Effective date : 13/03/2012 Page 1 of 1

7.3.1 / 7.3.2 / 7.3.3 New Product Development

7.3.4 / 7.3.5 / 7.3.6 Sample

product/drawing submission/

7.1 Production Planning ( 4M )

1) Man 2) Machine 3) Method 4) Material

7.4.1 Purchase Raw Material & Component

8.2.4 Pre-Delivery Inspection

8.2.4 Product Inspection

Delivery Invoice

Submission

7.5.1 Production process and Assembly Execution

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8.2.1 CUSTOMER SATISFACTION

AFHR R&D Engineering Operation Quality

Decision

6.1 Human Resources

ACCEPT

REJECT / NEGO

7.4.3 Goods Incoming

8.2.4 In-Process QC

Decision

Decision SUPPLIER

Decision

8.3 Internal Corrective Action

REJECT

ACCEPT

Decision

REJECT

6.3 & 6.4 Infrastructure &

Work Environment

ACCEPT

8.2.1 Customer /Supplier Feedback

8.2.2 INTERNAL QUALITY AUDIT 8.3 CONTROL OF NONCONFORMING PRODUCT, 8.5.2 / 8.5.3 CORRECTIVE AND PREVENTIVE ACTION,

Survey

Complaint

Receive Payment

7.6 Calibration / Scheduled Maintenance

6.2.2 Training

4.2.1 Process Document, Standard Operation

Procedure & Quality Plan

4.2.2 QUALITY MANUAL 4.2.3 CONTROL OF DOCUMENT 4.2.4 CONTROL OF RECORDS

REJECT

CP

Receive contract / Purchase Order/ New Project

7.2.2Review contract / Purchase Order / New

project

Finance

Technical Specification,

Drawing and B.O.M

ACCEPT

REJECT

Top Management

Quality Policy Quality Objective

5.6 Management Review

ACCEPT

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