Business Environment Mid Exam Review

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    Business EnvironmentBusiness Environment

    Mid-term Exam Review

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    MidMid--Term Exam FormatTerm Exam Format 15 multiple choice (30%)

    1

    0 True/False (1

    0%) 8 short answer (40%)

    10 definitions (20%)

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    Pool of DefinitionsPool of Definitions Inputs

    Outputs

    PESTLE Factors Open System

    Bureaucracy

    Systems approach tomanagement

    Downsizing

    Checks and balances

    Lobbies

    Political Accountability

    Recession

    GDP

    Inflation

    Balance of Payments

    Minimum wage

    Derived demand

    Judicial Precedent

    Consideration

    Joint Venture

    Franchising

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    Ch.1ConceptsCh.1Concepts Transformation system

    The firm in its environment (General vs.

    Contextual Environment)

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    Transformation Systems (P.4)Transformation Systems (P.4) Transformation system the concept that

    business activity transforms inputs into

    outputs

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    Firm EnvironmentFirm Environment Immediate or operational environment

    suppliers, competitors, labor markets,

    financial institutions, customers

    General or contextual environment

    economic, political, socio-cultural,technological and legal factors (PESTLEfactors)

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    Open system & EnvironmentalOpen system & Environmental

    UniquenessUniqueness Business organizations interact with the

    environment

    Changes in the environment cause changesin the inputs, in the transformation system,and the outputs

    To a degree, each organization has a uniqueenvironment that will affect it in a uniqueway

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    Ch. 2 ConceptsCh. 2 Concepts Organizational structures

    Management Theories (Theories X & Y,

    Scientific management, etc.)

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    Types ofOrganizationalTypes ofOrganizational

    StructuresStructures Functional

    Divisional

    Product-based

    Matrix

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    Management TheoriesManagement Theories Theory X workers are inherently lazy

    Theory Y workers are committed to the firms

    objectives and often actively seek responsibility Theory Z organizational efficiency and

    effectiveness will increase if workers are givenlong-term employment, a share in decision-

    making, opportunities for training, developmentand promotion, etc.

    Scientific management theory (Weber) Bureaucracy organizations (P.19)

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    Ch.3ConceptsCh.3Concepts Institutions of the European Union

    The features of government in democratic

    states (electoral system, party system,

    representative assembly, pressure groups)

    Three branches or functions of government

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    European Union Institutions (P.European Union Institutions (P.

    71)71) European Parliament

    Council of Ministers

    European Council

    European Commission

    European Court of Justice

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    Features of Government inFeatures of Government in

    Democratic States (P.46)Democratic States (P.46) Electoral system

    Party system

    Representative Assembly

    System for articulating sectional interests

    (Pressure groups)

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    Three branches ofThree branches of

    government (P. 53)government (P. 53) Legislative function

    Executive function

    Judicial function

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    Ch.4ConceptsCh.4Concepts Free market economy

    Circular flow of income and changes in

    economic activity Government objectives in managing the

    economy

    Government policies to influence theeconomy

    Direct foreign investment

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    Free market economy (P.84)Free market economy (P.84) Resources owned by individuals

    Firms make decisions free from government

    interference

    No master plan to direct production or

    consumption

    Decisions on resource allocation are the result of adecentralized system of markets and prices

    Consumer dictates the pattern of supply

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    Circular Flow of Income (P. 91)Circular Flow of Income (P. 91) P. 93 description of real flows and income

    flows

    Changes in economic activity (P. 94)

    Leakages Savings, Taxation, Imports

    Injections Government spending,

    investment spending, exports

    Multiplier effect

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    Government Objectives in theGovernment Objectives in the

    EconomyEconomy Controlling Inflation (see wages/prices

    inflationary spiral) (P. 98)

    Economic growth

    Reducing unemployment

    Favorable balance of payments

    Controlled public borrowing

    Stable exchange rate

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    Government Policies in theGovernment Policies in the

    Economy (P.104)Economy (P.104) Fiscal Policy

    Monetary Policy

    Direct controls (Tariffs)

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    Direct Foreign InvestmentDirect Foreign Investment See Toyota UK case (P.116)

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    Ch.5 ConceptsCh.5 Concepts The effects of an ageing population

    The effect of minimum wage

    Technology and investment

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    The effects of an ageingThe effects of an ageing

    populationpopulation See case (P.150)

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    Minimum Wage (P.129)Minimum Wage (P.129) A wage floor set by law (See mini-case

    P.131)

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    Technology and InvestmentTechnology and Investment Capital (fixed capital and working capital)

    Fixed capital buildings, plant and

    machinery

    Working capital raw materials and

    components used in the production process

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    Ch.6ConceptsCh.6Concepts Elements of a valid contract (offer,

    acceptance, consideration, intention to

    create a legal relationship)

    Sources of law (custom, judicial precedent,

    legislation)

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    Elements of a valid contractElements of a valid contract

    (P.166)(P.166) Offer

    Acceptance

    Consideration

    Intention to create a legal relationship

    Capacity

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    Sources of Law (P.160)Sources of Law (P.160) Custom

    Judicial precedent

    Legislation

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    Ch.7 ConceptsCh.7 Concepts Types and nature of business organizations

    Franchising, licensing and joint ventures

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    Types of Legal StructuresTypes of Legal Structures

    (P.186)(P.186) Sole Trader

    Partnership

    Limited Company

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    Franchising, Licensing, JointFranchising, Licensing, Joint

    VenturesVentures Franchise one party (franchisor) sells the right to

    another party (franchisee) to market its product or

    service License Licensor authorizes licensee to use

    intellectual property (copyright, trademark, patent,

    know-how, etc.)

    Joint venture jointly owned and independent

    business involving more than one organization

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    Ch.8ConceptsCh.8Concepts Methods of growth (P. 222)

    Finance for growth (P. 225)

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    Methods of GrowthMethods of Growth Internal Growth

    External Growth

    1) takeover

    2) merger

    a) horizontal mergerb) Vertical mergers (vertical integration)

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    Finance for GrowthFinance for Growth Internal sources reinvestment of profits (some

    money will leave the company in the form of

    dividends to shareholders) External sources

    1) Banks

    2) Capital markets (primary and secondary

    markets) (preference shares, ordinary shares,debentures)

    3) Money markets

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    TopicsTopicsInternal/

    External

    Political

    Environment

    Economic

    Environment

    People. Tech/

    Legal Env.

    Legal

    Structures

    Size Structure

    $100 $100 $100 $100 $100 $100

    $200 $200 $200 $200 $200 $200

    $300 $300 $300 $300 $300 $300

    $400 $400 $400 $400 $400 $400

    $500 $500 $500 $500 $500 $500

    $600 $600 $600 $600 $600 $600

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    Internal/ExternalInternal/External

    $100$100 The concept that firms use inputs and

    change them into outputs

    Transformation system

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    Internal/ExternalInternal/External

    $200$200 Suppliers, competitors, labor markets,

    financial institutions and customers are

    called a firms __________

    Immediate or operational environment

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    Internal/ExternalInternal/External

    $300$300 Analysis of the firms current and future

    environment using political, economic,

    socio-cultural, technological, legal andethical influences

    PESTLE analysis

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    Internal/ExternalInternal/External

    $400$400 An arrangement for combining functional

    specialization with a structure built around

    products, projects or programmes

    Matrix structure

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    Internal/ExternalInternal/External

    $500$500________________ is the theory that

    workers are inherently lazy, and

    _____________ is the theory that workersare committed to firm objectives

    Theory X, Theory Y

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    Internal/ExternalInternal/External

    $600$600 A concept of organizational structures

    should are hierarchical, with definite

    authority, rules and procedures, specifiedroles, appointment based on merit, and job

    specialization

    Bureaucracy

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    Political EnvironmentPolitical Environment

    $100$100 The bureaucratic arm of the European

    Union, charged with running the day-to-day

    operations of the EU and implementing EUpolicies

    European Commission

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    Political EnvironmentPolitical Environment

    $200$200 A system of voting where approval of a

    major EU decision must be by a majority of

    members of the Council of Ministers, andby a majority of votes

    Qualified Majority Voting

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    Political EnvironmentPolitical Environment

    $300$300 The legislative branch of the EU, with the

    power to reject the budget, supervise the

    European Commission, and approve somelegislation before approved by the Councilof Ministers

    European Parliament

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    Political EnvironmentPolitical Environment

    $400$400 The idea that three arms of government are

    controlled by different people, and that

    decisions require the agreement of all three

    Separation of power

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    Political EnvironmentPolitical Environment

    $500$500 A system of government where the power to

    make decisions is divided between two

    levels of government (ie., national andregional/local)

    Federal system

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    Political EnvironmentPolitical Environment

    $600$600 A group that influences political

    environment not be seeking political office,

    but by attempting to influence thegovernment to favor its needs and wants

    Pressure groups

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    MacroeconomyMacroeconomy

    $100$100 A type of economy characterized by

    resources owned by individuals, no master

    plan of production and consumption, andresource allocation based on decentralizedmarkets an prices

    Free market

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    MacroeconomyMacroeconomy$200$200

    Savings, Taxation and imports are called

    ________________ in the circular flow of

    income

    Leakages

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    MacroeconomyMacroeconomy

    $300$300 An upward and persistent movement in the

    general level of prices over time, and a fall

    in the value of money

    Inflation

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    MacroeconomyMacroeconomy

    $400$400 A concept that when prices rise, employees

    will seek higher wages, and that firms, after

    giving higher wages, will pass the cost on toconsumers in the form of price increases

    Wages/Prices inflationary spiral

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    MacroeconomyMacroeconomy

    $500$500 The net balance of credits and debits arising

    from international trade over a given period

    of time

    Balance of payments

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    MacroeconomyMacroeconomy

    $600$600 An increase in ______________ will cause

    a countrys exports to be more expensive

    for foreign purchasers

    Exchange rate

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    People, Tech/Legal Env.People, Tech/Legal Env.

    $100$100 A floor for wages prescribed by law

    Minimum wage

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    People, Tech/LegalPeople, Tech/LegalEnvironmentEnvironment

    $200$200 Buildings, plant and machinery are referred

    to as a companys ___________

    Fixed capital

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    People, Tech/LegalPeople, Tech/LegalEnvironmentEnvironment

    $300$300 Another name for law that comes from

    legislation is_________

    Statute

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    People, Tech/LegalPeople, Tech/LegalEnvironmentEnvironment

    $400$400 The concept that previous decisions of a

    higher court must be followed by a lowercourt

    Judicial precedent

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    People, Tech/LegalPeople, Tech/LegalEnvironmentEnvironment

    $500$500 A declaration by the offeror that it intends

    to be legally bound by stated terms

    Offer

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    People, Tech/LegalPeople, Tech/LegalEnvironmentEnvironment

    $600$600 A right, interest, profit or benefit accruing

    to one party or some forbearance, detriment,loss or responsibility given, suffered, or

    undertaken by the other

    Consideration

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    Legal StructureLegal Structure

    $100$100 A legal structure characterized by unlimited

    liability and one owner

    Sole Trader

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    Legal StructureLegal Structure

    $200$200 A legal structure characterized by a

    separation of ownership and management,

    greater access to capital, and the issuance ofstock

    Limited company

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    Legal StructureLegal Structure

    $300$300 A recurring payment based on a percentage

    of profits or sales

    royalty

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    Legal StructureLegal Structure

    $400$400 A business arrangement usually used by

    manufacturing firms in which one party

    gives the other party a right to use itsintellectual property

    License

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    Legal StructureLegal Structure

    $500$500 A jointly owned and independently

    incorporated business venture involving

    more than one organization

    Joint Venture

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    Legal StructureLegal Structure

    $600$600 A business arrangement where one party

    sells another party the right to market its

    product or service

    Franchising

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    Size StructureSize Structure

    $100$100 The voluntary coming together of two

    companies with the agreement of

    management of the two companies

    Merger

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    Size StructureSize Structure

    $200$200 A combination of firms at different stages

    of the same production process

    Vertical merger/vertical integration

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    Size StructureSize Structure

    $300$300 A share of stock that carries a fixed

    dividend and no voting rights

    Preference share

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    Size StructureSize Structure

    $400$400 A market involving the buying and selling

    of new shares of stock

    Primary market

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    Size StructureSize Structure

    $500$500 The main motivation for a merger involving

    firms that produce different goods is

    _____________

    Diversification

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    Size StructureSize Structure

    $600$600 Bonds given by a company in exchange for

    a loan to the company

    Debentures