Business Culture in Japan by Eiji Kuwabara
-
Upload
vica-scorpan -
Category
Documents
-
view
228 -
download
0
Transcript of Business Culture in Japan by Eiji Kuwabara
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
1/36
BUSINESS CULTUREIN JAPAN
Eiji Kuwabara
1
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
2/36
INDEX
basic information about Japan
business manners in Japan
2
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
3/36
BASIC INFORMATION IN JAPAN
3
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
4/36
BASICINFORMATIONABOUT JAPAN
[Details
Population:127.6million (10 rank in world)
Area:377.95 km(62 rank in world)
Population density:337.64(person/km)(19 rank in world)
Official language: Japanese
Currency: Yen (JPY)
Prefecture:47
Capital:Tokyo
other cities:Kyoto/Nagoya/Fukuoka
4
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
5/36
BASICINFORMATIONABOUT JAPAN
Osaka
TokyoFukuoka
Fukushima
Nagoya5
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
6/36
BASICINFORMATIONABOUT JAPAN
[Changes in the total trade]
6
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
7/36
BASICINFORMATIONABOUT JAPAN
[Main Export counterpart]
7
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
8/36
BASICINFORMATIONABOUT JAPAN
[Main Export Industry]
Transport Equipment
Car
Auto parts
Iron and steel
Electric Equipment
Semiconductor
Communication instrumentGeneral Machinery
Electrical calculation
Prime mover 8
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
9/36
THEMAINEXPORTDESTINATIONOFEACHEXPORTS
9
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
10/36
BASICINFORMATIONABOUT JAPAN
[Main import partner country]
10
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
11/36
BASICINFORMATIONABOUT JAPAN
[Main import item]
Mineral fuels
Crude oil
LNGLiquefied Natural Gas
Coal
Other
Clothing
Petroleum productsNon-ferrous metalFoods
11
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
12/36
12
THEMAINIMPORTSOURCESOF EACHIMPORTS
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
13/36
13
THEMAINIMPORTSOURCESOF EACHIMPORTS
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
14/36
BASICINFORMATIONABOUT JAPAN
[Culture -Food-]
14
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
15/36
[Culture -Building-]
15
BASICINFORMATIONABOUT JAPAN
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
16/36
ABOUT JAPAN
[Culture
-Clothing&Belongings-]
16
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
17/36
[Culture -Painting-]
17
BASICINFORMATIONABOUT JAPAN
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
18/36
[Culture -New Culture-]
18
BASICINFORMATIONABOUT JAPAN
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
19/36
BUSINESS MANNERSIN JAPAN
19
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
20/36
BUSINESS MANNERS-HOWTOGETTHEAPPOINTMENT-
When you take an appointment in Japan, if there is noconnection with the other party, to contact on the phone ismore effective than writing.
In Japan, Working hours starts from 9:00 to 17:00 per day.
Japanese salesperson has to work during 40 hours five daysa week. This is defined by the Labor Standards Act.
In addition, there is a long vacation of three times a year.
(ex) New Year (28 December 3 January)
Golden Week (29 April - May 5)
Obon (mid-August)
Therefore, It is good to try to avoid the meeting and visit toJapan this time.
20
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
21/36
In the business culture of Japan, it is possible to
pretend that you know it even if you do not
understand.
Because this is not to hurt the pride of others, this
will lead in building a relationship of equality by
doing that.
In the business culture of Japan, it is frequently
used I'm sorry,Excuse me and it will lead to
make their politeness to the other.
21
BUSINESS MANNERS-HOWTODOCONVERSATION-
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
22/36
If you want to do business with the Japanese, you will
put Japanese as much as possible during the
conversation, which leads to evoke a sense of affinity to
the other.
(the conversation pleased by Japanese)
1. the questions about family
(ex) family structure/ where your family lives
2. Praise and thanks for the welcome and reception(ex) thank you Arigato(Japanese)
3. the culture of Japan
(ex) animation/sports/traditional arts 22
BUSINESS MANNERS-HOWTODOCONVERSATION-
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
23/36
In Japan, "Connection " is to be very effective in the place of
negotiation.
1. Therefore, it is necessary to select an influential mediator
when making the connection.
2. it is necessary to choose people that do not belong to
either of the company which does the negotiation.
3.Taking advantage of this connection, it is good to consult a
mediator before starting the negotiation.
Additionally, if you do the agreement and request the
approach to negotiation , it will proceed smoothly.
23
BUSINESS MANNERS-HOWTODONEGOTIATION-
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
24/36
Exchanging business cards in Japan means to build arelationship of trust.
1.Therefore, it is preferable to Prepare a card printed in Englishand Japanese.
Because Japanese tends to focus on the background of theother, you may refer to Company name and affiliationdepartment, and official position in the details
2.Generally, business cards are exchanged when you bow and
handshake.Therefore, it is recommended that you confirm the name of theother when you receive a business card.
After that, you put on the table or to put into card case.24
BUSINESS MANNERS-HOWTODONEGOTIATION-
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
25/36
In the presentation, you have to explain the merit
and demerit relating prosperity and reputation of the
Japanese company when you refer to your service
and products.
Therefore, it is necessary to prepare the knowledge
in advance, such as knowledge of business and
economic situation in Japan.
25
BUSINESS MANNERS-HOWTODONEGOTIATION-
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
26/36
In the business culture of Japan, there is a
tendency to consider in detail regarding proposals
of the other side.
Therefore, it is necessary to consider in detail
before you announce your proposal.
In some cases, your proposals may be rejected by
Japanese company owing to not taking into
consideration in detail.
26
BUSINESS MANNERS-HOWTODONEGOTIATION-
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
27/36
In Japan, there is no tendency to accept positively
about information from the outside.
On the other hand, there is tendency to consider
the new ideas and concepts from the inside
preferentially.
Additionally, there is also a tendency to consider
things subjectively on the basis of the results and
numeric value more strongly than to simply
consider them.
27
BUSINESS MANNERS-THESYSTEM IN JAPAN-
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
28/36
Due to bottom-up management, top position such as
CEO starts to make decision, some officers of
intermediate layer are going to continue actual
negotiation.
In addition, because it requires making decision across
the organization may also be very time-consuming, it
may take from 1 years to 3 years to make decision.
28
BUSINESS MANNERS
-THESYSTEM IN JAPAN-
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
29/36
In the business culture of Japan, there is a tendency to
keep to agreement verbally.Then, the agreement may infrequently be expressed by
not the handshake, but nodding lightly.
Generally speaking, the handshake is often used in the
agreement.In addition, there is also a case that Japanese may also
prefer to avoid the contract in writing. you will no longer
reach the agreement if you strongly insist to sign to the
contract.
Furthermore, the agreement is considered as not a finaldecision, but what can be reviewed later.
29
BUSINESS MANNERS-HOWTOCONTRACT-
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
30/36
When you invite to a meal in Japan, it is meant a significant meaning
in Japanese business.
A person that invited to the meal makes the payment in Japan. After
your meal, it is one of the most important courtesy in Japan that say
thank you to the host.
In the case of the toast, Japanese say Kanpai" as marching songs. I
also say "Cheers" in English.
Generally speaking, there is tendency to drink beerat first. After that,
you can drink sake and whiskey and so on.
30
BUSINESS MANNERS-THERECEPTION IN JAPAN-
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
31/36
In the time of meal, you need to avoid referring toothers with chopsticks.
In addition, it is necessary to use a bridge for the
chopsticks when you're not using a chopstick during a
meal.Furthermore, you are making a sound when you eat
noodles such udon, soba, pasta and drink tea such as
green tea, coffee and so on.
31
BUSINESS MANNERS-THERECEPTION IN JAPAN-
Hashioki
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
32/36
In the Japanese restaurant, it is necessary to take off the shoes.
In addition, there is custom to take off your shoes not only in such arestaurant but also Japanese home and temples and so on.
Therefore, it is good to take off shoes easily.
When you receive a reception at Japanese home, you cross legs
which is called Agura or sit straight which is called Seiza at low
tables. In some cases, you may sometimes sit a seat chair.
32
BUSINESS MANNERS-THERECEPTION IN JAPAN-
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
33/36
Bow be used when greeting with Japanese.Depending on the angle of the bow, these
meanings are different.
(Ex) When you pass each other
When you greetWhen you thankWhen you apologizeWhen you ask something.
33
BUSINESS MANNERS-THE BODY LANGUAGE IN JAPAN-
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
34/36
there are three types of bow.
1.Bow of 15 degrees;Nod or Esyaku(JP) (Usage) When you pass each other
When you pass in front of people
2.Bow of 30 degrees;Salute or Keirei(JP)
(Usage) to be used in the business scene3.Bow of 45 degrees;Profound bow or Saikeirei(JP)
(Usage) to be used to represent apology and
deep gratitude.
34
BUSINESS MANNERS-THE BODY LANGUAGE IN JAPAN-
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
35/36
-
7/27/2019 Business Culture in Japan by Eiji Kuwabara
36/36
THANKYOUFORYOURLISTENING!!
VMULUMESCFOARTEMULTASCULT-M
36