Business ByDesign (Case Study) EGN 5621 Enterprise Systems Collaboration Fall, 2011.
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Transcript of Business ByDesign (Case Study) EGN 5621 Enterprise Systems Collaboration Fall, 2011.
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Business ByDesignBusiness ByDesign(Case Study)(Case Study)
EGN 5621 Enterprise Systems CollaborationFall, 2011
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•Understand the critical role of business processes and the enabling information technology in modern organizations
•Understand the main business processes – supply-side, demand-side and support processes – and their integration within the firm as well as with customers and suppliers
•Understand the principles and capabilities of state-of-the-art enterprise systems
•Gain hands-on experience with a commercially available enterprise system
Objectives:Objectives:
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■An analytical part has been added to the basic structure of each case study block with master data and process flow.
■The cross-role process flow is tracked in the case studies. Exceptions in the process flow are made transparent using Business Task Management.
■In the case studies, the focus is above all on functions of Supplier Relationship Management and Customer Relationship Management, and a new collaboration function is included.
■Design orientation through changes in the case study flow using business configuration and enhancement techniques constitutes a key part of the learning content.
Case Study Concept for SAP BYD:Case Study Concept for SAP BYD:
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This case study links management concepts to the design of business processes and their implementation.
•Primary processes: Supply-side processes (procurement), Demand-side processes (marketing, sales, service)
•Support processes: Finance and accounting
Basic Concept and Case Structure
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•Understand the main business processes and their integration within the firm:
The case study simulates the experiences of a trainee moving through different departments and roles within a company.
•Gain hands-on experience with a commercially available enterprise system:
Students will familiarize with SAP Business ByDesign.
GoalsGoals
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Scopes of Case Study
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Case Study 2: 4.1 New material4.1.1 Search for products and create product master data
Case Study 3: 4.2 Supply planning details4.2.1 Prepare supply planning
Case Study 5: 5. Customer management5.1 Scenario
5.1.1 Introduction5.2 Tasks
5.2.1 Create price lists for solar boiler5.2.2 Start a campaign5.2.3 Analyze customer contacts5.2.4 Enter an inbound phone call5.2.5 Check the price list5.2.6 Record an opportunity5.2.7 Check the opportunity pipeline5.2.8 Enter a sales order5.2.9 Checking the delivery date5.2.10 Start planning run, create purchase request & purchase order5.2.11 Approve the purchase order
Exercises