7/25/2019 Business Analyst Security and VIP

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Job Description Business Analyst Security and VIP

Job Title: Business Analyst Security and VIP

Department: Sports Security

Reports to: Sports Security Manager

Location: Gibraltar

Purpose of Role:

Prevention and detection of sports book related fraud.Optimisation of VIP campaignsIncreasing the effectiveness of the sports book security department both in businessprocedures and software tools.Assuring holistic customer management.

Role Dimensions:

Key Relationships VIP and security manager Sports Security manager Business IntelligenceGibraltar Product ManagementSports Platform

Responsibilities:

Creation of daily, weekly, monthly KPI reports to show effectiveness of sportssecurity

Creation of daily, weekly, monthly KPI reports to show effectiveness of sports VIPand promotion campaigns

Analysis and reporting on figures for the Security and VIP teams including

Regular monitoring and trend level explanations of reports with the analystdrawing peoples attention to critical areas or those with unexpected trends

Contribute and take a data provision position and ownership on any project thatthey are involved in

Identify key data points that are required in measuring the success of the project,liaise with the business owners and the ETL team in getting the correct data,finalizing on the report format before publishing the report and findings

Communicate key insights on the effectiveness of the VIP teams marketingefforts

Work collaboratively with the marketing teams to improve focus on KPIperformance

Assuring sufficient data quality as needed for efficient and effectiveinvestigations, analysis in the area of sports book security, creating action plansto address identified problems, implement decided solutions where feasible forthis position

Support development of IT-tools bwin.party platform detailed tasks might be verysimilar to a "classical" business analyst role (i.e. analyse procedures,requirements definition, clarifications with responsible business owner(s),development teams etc.)

7/25/2019 Business Analyst Security and VIP

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Occasional Responsibilities:

Provide training for Junior Security Quality Analyst and security and VIP teammembers

In depth analyse of losses and trends of pre-match and live product

Support development of IT-tools of other platforms like e.g. ESSA platform -detailed tasks might be very similar to a "classical" business analyst role (i.e.analyse procedures, requirements definition, clarifications with responsiblebusiness owner(s), development teams etc.

Knowledge/Expertise/Qualifications:

Essential

Sports security background

Experienced in working with CRM and/or VIP teams

Advanced analytical skills (has worked in an analytical task/job environmentbefore)

Self-driven investigative skills (knows tools, knows how to use them when andhow to create a certain result), high maturity level in self (time) management

Diligent, structured worker ("eye for the detail") and "presenter" (of reports etc.),able to deal with complexity as well as reducing complexity for others

Proven database and SQL knowledge

Experience with business objects or Microsoft strategy Results, solution driven / persistent attitude, "finisher" (no quitter)

High level of trustworthiness within the team and towards software developmentteam

Natural born networker (has to align with other departments, has to have goodassessment whom to contact for what etc.)

Feels comfortable with decision making

Good ability to abstract "own believes" from "what does the department reallyneed"

Desired

Tableau and Access knowledge

Experience in business analysis

University degree or similar