Session 1.

Introduction to Business AnalysisRAM N SANGWAN

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Agenda

• Project Management in the Beginning

• Business Analysis and Project Management

• Important Terms

• IIBA defines a Business Analysis

• A Business Analyst

• Roles & Responsibilities of a Business Analyst?

• Skills required for BA

• Business Analyst in context with others

2

In the Beginning...

• There was chaos...

3

In the Beginning...

• Projects were like

a battlefield

4

In the Beginning...

• A lot of work was

being done... But it

was not always

productive

5

A Little Later On… Organizations invested in Project Management practices

“Typical” Project Life Cycle

6

Why it doesn’t work?

• Only 16.2% of projects will be completed on time & on budget

• About 40-56% of project conflicts can be traced to requirement

errors

• Finding and fixing requirement errors consumes 70-85% of project

rework costs

• The average project exceeds its planned time schedule by 120%

• About 52.7% of projects will cost 189% of their original estimate

• About 30% of projects are cancelled before completion.

7

Conclusion

Typical project…

• …expends least effort on requirements analysis…

• …which is where most errors originate…

• …and whose errors cost most to fix!

8

Now .. The Picture Complete 9

Important Terms

• Systems Analyst

• Systems Engineer

• Architect

• Business system analyst

• Business Analyst

• Analyst Programmer

10

What Has Changed?

• International Institute of Business Analysis (IIBA)

established in 2003 as is an independent non-profit

professional association, serving the growing field of

business analysis.

www.theiiba.org

11

IIBA defines a Business Analysis

The set of tasks & techniques used to:

• work as a liaison among stakeholders

• To understand the structure, policies and operations of

an organization

• and to recommend solutions that enable the

organization to achieve its goals.

12

A Business Analyst

“A business analyst works as a

liaison among stakeholders in

order to elicit, analyze,

communicate, and validate

requirements for changes to

business processes, policies,

and information systems.”

13

Roles & Responsibilities of a Business Analyst?

• Identifying stake holders

• Gathering requirements from stakeholders

• Preparations documentation (BRD, FSD etc.)

• Preparation of proto types

• Clarifying Blocking/Issues raised by Technical Team

• Preparing User manuals

• User training to end User Product

Do’s and Don’ts of BA

• Never Say to NO to Client, always be diplomatic

• Never assume or imagine of your own

• Every communication should be made through official Email Id

14

BA

Functional Knowledge

BA Skills

Knowledge Areas

SDLC

Methodolgies & Models

Technical Knowledge & Tools

Skills required for BA 15

Business Analyst in context with others 16

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