Business

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Cambridge University Press978-1-107-69264-0 – Business Advantage IntermediateMarjorie Rosenberg Almut Koester Angela Pitt Michael Handford Martin LisboaExcerptMore information

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Vocabulary and Grammar

organisations and their struCtures 23

5 o c

5 He has too much work and needs to learn how to better

responsibility to his team.

6 Each of our team leaders has to report to the person above him

or her, in other words all information moves up the levels of

to the top.

3 Use these word parts to make words about changing

structures.

cien ple com cation perse loy du effi ment han

pli cy dep modate dle im ment ac dis

implement

4 Use the words from exercise 3 to complete this text.

Cisco began making changes in their organisational structure

because they realised there was 1 of work and

processes taking place. One problem they had was the

2 of people to other branches or parts of the

company. This was based on the idea of using network and regional

teams to 3 and operate their environments and

services. This structure was not flexible enough to 4

the type of growth that Cisco believed should take place. Once the

structure changed to a lifecycle business model, Cisco found that itwas easier to identify and 5 problems more quickly.

This has led to greater 6 throughout the organisation.

Collocations used in organisational structures

1 Complete these collocations about organisational structures

with the words in the box.

chain organise conflict delegation responsibility

line regional

1 of responsibility

2 divisions

3 of command

4 manager

5 of interest

6 the company

7 for decision-making

Reorganising a company to increase performance

1 Find the word that does not make a collocation with the word

in bold.

1 functional production line superior manager

2 hierarchy matrix functional line structure

3 communication skills future field style

4 make take do ignore a decision

5 take assume forget delegate responsibility

6 levels of organisation management customers

responsibility

2 Complete the sentences with a collocation from exercise 1.

1 I have to stay late this evening because my

manager asked me to finish the report on development processes

by tomorrow morning.

2 We use an organisational model which is a combination of

functional and line structure, in other words a

structure.

3 She just got a job in an area that is growing enormously. She works

with new technologies in the communication .

4 I get really angry when I have set out a policy and my staff

don’t keep to it. I don’t understand why they my

decision about what needs to be done.

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24 organisations and their struCtures

Modal verbs for possibility and probability

1 Look at the sentences below and underline the modal verb in

each sentence

1 Could you lower the price a little?

2 We will agree to all of the price changes.

3 We might be able to finish the report by next Friday.

4 Marco could be in a meeting.

5 They will probably sell their shares in the company.

6 She may accept a lower salary.

2 Look at the sentences in exercise 1 again and answer the

questions below.

a Which of the sentences say that something is possible?

b Which sentence asks if something is possible?

c Which sentence says something is probable?

d Which sentence says something is certain?

3 Decide which word best completes the following sentences.

1 We might / will come to the meeting, but I’m not sure yet.

2 May / Could you help with the Sternman account?

3 May / Will I ask you a question?4 We might / will definitely keep you informed.

5 He will / could probably phone after 3 o’clock.

4 Two colleagues are discussing organisational structures.

Complete the conversation using the phrases below.

Could you come up

I may well have some

I might not be able to

I will work

it may lead to

It might cause other problems

staff could contact

We could discuss

will probably have to make

Thorsten: I think that the functional structure may be the solution

to our problems.

Elisabeth: I am not sure. 1 we haven’t yet

thought about.

Thorsten: But if 2 a product manager in

Europe and in Asia that would be great.

Elisabeth: I understand what you mean. But

3 redundancies.

Thorsten: Not if it is planned carefully. We 4

changes in the near future, so we need to think about

what we need.

Elisabeth: OK. 5 with a plan that we can

then present to the board?

Thorsten: 6 on it. However

7 do it till the end of next week.

Elisabeth: I think that will be fine. 8 it again

in two weeks’ time. How does that sound?

Thorsten: Fine. 9 questions for you before

that.

5 Complete sentences 1–5 using the phrases in the box. There

are two extra phrases.

help me could be delegate more tasks. have to to travel

the global market tomorrow. will discuss to Asia. discuss it

with my report? may want to improved

1 Could you ?

2 He might have .

3 Managers .

4 Efficiency .

5 They .

6 Four of the sentences in exercise 5 are possible or probable.

Which sentence is sure?






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Skills

organisations and their struCtures 25

CEF Can Do statements

Now you have completed the exercises in this unit, read the

following statements. Tick the boxes that apply to you.

1 I can use and understand words

related to changing company

structure.

2 I can make collocations about

organisations and use them correctly.

3 I can use modal verbs of possibility

and probability, and certainty and

uncertainty.

4 I can understand and use the language

of briefings and understand what

people mean when they do not use

full sentences in conversation.

If you need more practice on points 1–4, check the Student’s

Book:

1 Lesson 5.1/5.2 2 Lesson 5.2 3 Lesson 5.3 4 Lesson 5.3

Make a note of the areas you want to practise more and how you

can do this.

Yes, I can I think I need

do this. more practice.

5 20 Now listen to the sentences spoken in an enthusiastic

way again, and try to copy the intonation.

Review!

16 Listen to track 16, which is from the Student’s Book.

Notice how the speakers brief somebody and actively

respond to a briefing.

Briefing and being briefed

1 17 Listen to sentences 1–10 and note down if they are:

a explaining

b checking and clarifying

c showing enthusiasm

d vague language

2 18 Listen to Sharon briefing Peter and answer the

questions.

1 What will Sharon be doing with Peter?

2 Who has Peter met already?

3 What has Peter been given so that he can see how his role fits into

the organisation?4 What does he think would be useful to do?

5 Who will give Peter the Health and Safety induction?

6 What are Sharon and Peter going to do now?

3 18 Listen again and note down the phrases that Sharon

and Peter use to do the following. You can look at the audio

script on page 84 to help you.

1 What does Sharon say to check that Peter agrees with her plan?

2 What does Peter say to show that he is enthusiastic about his new

job?

3 What does Peter say to show that he wants to have a tour of the

company?4 What does Sharon say to ask for clarification that Peter hasn’t had

a tour yet?

5 What phrase does Sharon use to be vague about Kyle’s job?

6 How does Peter ask for clarification of where the factory is?

4 19 When being briefed it is important that you use

the right intonation to show your enthusiasm. Listen to the

following sentences. Which speaker sounds enthusiastic in each

case, A or B?

1 I can’t wait to get started.

2 I’m keen to meet all of my new colleagues.

3 The sooner I get started the better.

4 I’m looking forward to learning more.






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