BulkSMS Reseller

User Guide Presentated by zimHosts.com Webdesigners on behalf of eTEXT Zimbabwe

Byo: Office 305, 3rd flr, LAPF Hse, 8th Ave, Btwn FIFE Str/ J. Moyo Hre: Address: Suite 16, Samora Machel Pkde, Harare

www.etext.co.zw,info@etext.co.zw,+2639883429(Byo),+263772629848(hre), +447535119988(UK)

The reader acknowledges that the information provided in

this User Guide is confidential therefore agrees not to

disclose it without the express written permission of

zimHosts.com (c/o eTEXT BulkSMS). It is acknowledged

by the reader that the information to be furnished in this

User Guide is in all respect confidential in nature, other

than information which is in the public domain through

other means and that any disclosure or use of same by

reader, may cause serious harm or damage to

zimHosts.com. Upon request, this document is to be

immediately returned to zimHosts.com

(www.zimhosts.com, www.etext..co.zw) without any form

of duplication

You are a zimHosts.com/

eTEXT BulkSMS

Reseller who has bought

the Reseller Portal.

A BulkSMS Reseller

Portal has been setup for

you on your chosen

domain and under the

folder ../bulksms

You have bought the

minimum BulkSMS

quantity of 2000 SM

You have supplied your

logo/ header to be used on

your reseller portal website

We supply you with a default design which you can

customise by editing/ changing any of the following:

Logo

Moto/ Slogan/ Mission Statement

Menu names and even increase them

Flashing images on the front

Welcome content on front page

All other content including Pricing page, About us,

How it works, Terms & conditions and add many

more pages etc. See the diagram overleaf:

1. Logo

2. Moto/Slogan

3. Flashing intro

images

4. Client login

5. Welcome info

6. Menu buttons

All customisable

to your own

liking

Login with your reseller

mobile number starting

263 and the password

given to you

If your reseller mobile is

wrong please contact us to

change it for you:

helpme@zimhosts.com

Once logged in, a user/

client menu will appear

on the left

Click on edit client

details and check if

your details are correct

particularly the email

Make sure to change

your password to a

private and secure one

Then click on “Update”

You need to set your

senderID which is the

number/name that

reflects on the

recipient’s phone when

you send a message.

By default, your

number must be first

confirmed as your first

senderID before you

can create any new

senderIDs

After creating the default

senderID, you can click on

New SenderID again in

order to keep creating more

senderIDs (max 11 chars)

Always give a justification

reason for each senderID

you create to avoid creating

unauthorised senderIDs like

“Mugabe”, “CID”,

“Newstart” etc

You can view your

senderIDs by clicking

on “My SenderIDs”.

This will show you all

your created senderIDs

NOTE: You cannot

delete senderIDs as we

need them for

investigation purposes

if a malicious message

was reportedly sent

from it

Clicking on “My

Account/ Balance” will

show you all your

information including

name, total SMS

bought so far, used &

remaining SMS, your

senderIDs, max

senderIDs you can

create and your account

start & expiration date

You can avoid

retyping your

common

messages by

storing them as

templates

You can create

unlimited

templates and

name them

appropriately

SMS Templates shows all your created SMS templates

You can edit or delete an entry

To send SMS, click on “Send

SMS”

To send a msg to 1 number at

a time choose the input box

(see next page for more)

To send to more than 1

number (eg 100000), save

numbers in a CSV/textfile

and choose the Upload file

option (Might not work with

Internet Explorer browser)

(see next pages)

The recipient number

must be 12 digits long

starting 2637 only

Choose the senderID from

the ones you created. This

is what reflects on the

recipients’ screen as

“from”

Optionally select a msg

template then type your

msg before clicking on

send

Select a senderID eg

zimHosts in our case

Select a msg template eg

“Domain registrations”

which will prepopulate the

msg box

Msg template is optional

so you can manually

compose the custom msg

in the message box

Max msg length is 160

chars

To send Bulk SMS eg 10,000

in one go, save them in a

textfile (notepad). Depending

on your internet speed, its best

to do it in small batches like

200 or 500 to avoid internet

timeouts.

Click upload and locate the

textfile with the numbers then

choose the senderID (&

optional sms template) and

click on send

Delivery Report or Sent History shows all your sent &

failed msgs as shown above. 0- failed and 1- sent

You can click on “view” to see the full history details

This shows the full

detail of your sent/

failed msgs.

Also includes the

technical response

and ID of the msg

You can also resend

or forward the

message to the same

or different number

respectively

Personalised SMS allows sending multiple msgs with

variables that get replaced with the receipient's details like

name, amount owed, due date etc when sending. Can be

used by banks, Retail etc.

Any variables/ values can be used to suit your model

The personalised sms uses an excel sheet. Numbers, names,

amount & any variables of your choice are stored as above

NOTE: The above excel sheet has been coloured to better

illustrate otherwsie no need to colour the cells

The msg contains variable place holders as seen above.

These get replaced in accordance with the column name

being referenced eg #3 is column 3 which name

The above shows the result of a sent personalised SMS.

(The history can be accessed from the delivery report/ sent

history page. The above is for illustration purposes only)

As you can see, all variables have now been replaced with

the values in each row

When a client manually buys credit from you at your set price

using bank transfer, cash payment or whatever means not

involving online debit/credit card/ paypal payment, you can

transfer the purchased SMS using the above

NOTE: Online payments automatically transfer the SMS

You can add contacts into

your address book so that

you do not have to type the

contacts’ numbers

everytime you are sending

SMS.

Make sure to start the

phone numbers with

2637xxx with no leading

“+” or “00”

“My Address Book” lets you view all your saved contacts.

You can delete a contact by checking the adjacent box then

delete

You can edit a contact by clicking directly on its name

You can have your clients buy SMS from you at your set

price as long as they have a debit or credit card or a paypal

or google account.

Online purchases automatically top up the clients account

NOTE: You can still accept cash payments, bank transfer or

SMS payments through netone, econet or telecel.

My invoices lets you view invoices that have been paid by

online payment ONLY

The page shows you the package you bought, purchased

SMS, at what price, date purchased, senderIDs purchased

and whether its active or not.

BulkSMS Backend The next section covers the

backend of the website which

allows you to edit the general

articles for teh website,

managing your bulksms users,

activating/ deactivating your

users’ senderIDs etc

From the user name,

click on Website Admin

Panel.

You will be presented

with a login screen

Use the same logins

used for the front end

of the website to login

The same backend website

login panel can also be

accessed by typing the

following in the browser: .../bulksms/administrator/

If you have forgotten your

logins, you can reset them by

clicking on the forgot login link

from the front end login page

On successful login you will be

presentated with the following

page (see overleaf):

This guide will only cover

BulkSMS related sections.

For other sections, refer to

the general user manual for

managing $30 websites

You can also access the

shown sections by using

the top drop down menu

above

Click on zimHosts.com

BulkSMS cpanel

The BulkSMS cPanel in the backend has several features

that you can edit

Only you the administrator can see this backend section

We will look at each and everyone one of these in detail

starting with your clients’ SMS Account

This shows all your clients together with how many SMS

they’ve bought so far in total, how many used and

remaining

You can also see the start and expiry date for each account

This shows all the senderIDs your clients have created eg eText

Admin, zimHosts, 0772629848 etc

You can activate or deactivate any senderID. Click the green tick

to deactivate (this will change the tick to a red cross) Clicking

the red cross will reverse the action & change to a tick

This shows all the msgs sent by your clients including the

recipient no, senderID, time & date sent & whether it was

a success or not

NOTE: For data protection, you cannot actually view the

msgs sent by your users

This shows all the SMS Templates created by your clients

You can manage them by editing, publishing,

unpublishing or deleting them or even create a new one

for a client or your self

You can create SMS Packages to sell to clients particularly

those buying online using a credit/ debit card or even google

or paypal account

You can create each package with different features like SMS

expiration, number of senderIDs, amount of SMS etc

This only applies to clients who have bought SMS online

using a credit/ debit card or paypal or google checkout

Normal payments like cash, bank transfer or mobile

payment (eg ecocash)will not show here

This page shows you all the transaction history of SMS you

transferred across to your clients after they made a purchase.

It also shows transfers made between the clients themselves

You can edit existing

details for registered client

by going to Edit Client

Details

The same page can be

accessed from under the

menu link: BulkSMS

Other icons shown on this

page are covered in the

manual for our $30 dollar

websites

You can access video

tutorials on our BulkSMS

by going to Video

Tutorials

Help & Support also

connects you to our

support page

Dont forget to download

the $30 site user guide to

understand how to

manage the backend of

your site

Other links available on the left menu.

Website Admin Panel takes to the

backedn adminitration

Contact zimHosts takes you directly to

our contact page

Hosting Acc connects you to your

webhosting/ cPanel acc with zimhosts

where you can create emails & other

scripts

Reseller API allows you to build your

own site & connect to our gateway

Download SMS desktop application

Logout ends your session

Bulawayo Office

Office 305, 3rd floor

LAPF House, 8th Ave

Btwn FIFE Str/ J. Moyo

Bulawayo (Above Edgars)

09883429

E:

M:

W:

Harare Office

Suite 16Ground Floor

Samora Machel Parkade

Samora Machel/Sam Nujoma

Harare (Opp Reserve bank)

0772629848

info@text.co.zw

www.etext.co.zw

www.text.co.zw